10 Minutes to Better Patient Communication
Episodes
Episodes of 10 Minutes to Better Patient Communication
Mark All
It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in th
Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr.
Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right fo
Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, "Tell
Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m
A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and
Learn 20 different ways communication can help in QI. In 10 minutes! Whether you’re in healthcare, public health, industry, or academia, quality improvement is part of your professional picture in one form or another. If you want to reach your
Conflict happens. Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication. When we’re in a conversation, we want things to go smoothly. We want the relationship be
We start the year by grounding ourselves. Why are we here? What are we doing? Why are we doing it this way? And I give one suggestion to guide your work in communication this year. The start of a new year is a good time to think big picture, so
Year end countdown time! Here’s our Top 5 Most Popular Episodes from 2024, as determined by you! Here we are! It’s the end of the year, and what I get to do now is count down for you the top five episodes as judged by you, this year 2024, from
Improve your shared decision-making (SDM), no matter how you do it. Just like it says on the label, today’s episode is a quick exercise to help you improve your shared decision-making, no matter how you do shared decision-making. Hi everybody,
Here’s three questions to help you look analytically at some communication patterns in your organization’s meetings. When meetings can value and accommodate diverse voices, that’s a big step toward creating an inclusive environment. At work, m
Whether you’re a patient or a health care worker, learn how to encourage partnership through communication, thanks to Pharmacist Dr. Paul Ranelli. This is one of the many interviews you can find in our archives! Check them out at h-cpartners.co
It’s our show’s 7th anniversary! Hear a story about a literacy trailblazer, and learn 3 steps you can take to improve patient relationships. It’s our series anniversary! Yes, 10 Minutes to Better Patient Communication has been on the air for se
In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients. Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive
I get to talk–and laugh, a lot–with Jessica Halem, MBA. We discuss communication with LGBTQ+ patients, improv, and her fancy article in the New England Journal of Medicine. Her insights are as powerful as her joy. You are in for a treat. Jessi
Fall fashion is the best fashion. But there’s another seasonal trend none of us wants to participate in. COVID was in the news again, as the fall transmission season started earlier than anticipated. Here’s some tips and encouragement for you w
Tips on what not to say when you’re thinking about trust. Trust in health care and public health captured a lot of attention during the pandemic, and it’s still going strong. When it comes to communication and patient education, there are thing
Organizations are considering how they can sustain equity work over the long term. I’m excited about today’s episode because it’s the 7th Anniversary of Health Communication Partners. And I get to talk to you about a trend I’ve seen and been a
It’s our long-overdue episode devoted to listening. I read from Professor Katherine Schultz’s book on listening, and we do a quick exercise to help you think about improving your listening. Maybe you are working on trying to reduce avoidable he
Medical Librarian Amanpreet Kaur talks about having imposter syndrome, what it feels like to be “in a rabbit hole of learning,” and how she’s leaning into her impostor syndrome as a health professional. How many letters do I need behind my name
Want to be more patient-centered in your patient education? Hear about one common challenge to patient-centeredness, and how to handle it. I recently had a client ask me for help with being more patient-centered in general. And one of the chall
A nurse educator shared a question that was on her students’ minds as they approached patients: “How do I talk to you?” Learn three ways to improve your patient communication. How do I talk to you? A question like that is probably on a lot of o
Learn how reflective practice can help you improve your communication. Hear six examples of reflective practice on patient communication, along with something you can do today, to improve your communication. You’re already good at patient commu
Dr. Ashley Love returns to the show to talk about her experiences with mental health and communication in AANHPI communities. She shares powerful stories about the importance of culture and context in communication, the heterogeneity in the bro
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