🚨 When an AI support bot single-handedly sparks a wave of cancellations.

Last week, Cursor’s help-desk agent “Sam” hallucinated a brand-new “one-device-only” policy, told paying devs it was non-negotiable, and Reddit/Hacker News exploded. The post was yanked, but the damage—and the churn—were already done.

On the next episode of Azure Cloud Talk, Brian and I break down exactly how to stop your own AI assistants from lighting cash on fire:

🧑‍⚖️ Human-in-the-loop checkpoints before any customer-facing change

📡 Real-time sentiment & anomaly monitoring to catch issues while they’re tiny

🚦 Crystal-clear escalation paths to a human the moment things look off

🛟 Graceful “I-don’t-know” fallbacks instead of confident hallucinations

If you’re shipping AI features—or thinking about it—this 30-minute listen could save you thousands in churn and a PR migraine.

🎙️ Episode drops soon—follow the show so you don’t miss it.

#GenerativeAI #AzureCloudTalk #AIFailSafe