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1:00

a world of economic uncertainty

1:03

and workplace transformation, learn to

1:05

lead by example from visionary

1:07

C-sweet executives like Shannon Schuyler

1:09

of PWC and Will Pearson

1:12

of Ihart Media. The good

1:14

teacher explains, the great teacher

1:16

inspires. Don't always leave your team

1:18

to do the work. That's been

1:20

the most important part of how

1:22

to lead by example. Listen

1:25

to leading by example, executives making

1:27

an impact on the I heart

1:29

radio app, Apple Podcasts, or wherever

1:32

you get your podcasts. Why

1:34

does the godfather of AI warn that

1:36

the very thing he helped create now

1:38

has a 10 to 20% chance of

1:41

leading to human extinction in the next

1:43

three decades? And what did he learn

1:45

from losing his wife to cancer about

1:48

how to approach the future of AI?

1:50

I'm Osvalloshin, host of Tech Stuff, and

1:52

I'm so excited to share this memorable

1:55

and intimate conversation with Nobel Laureate Jeffrey

1:57

Hinton. Listen to Tech Stuff on the

1:59

iHeart Radio. App, Apple podcasts, or wherever

2:02

you get your podcasts. Snakes,

2:04

zombies, sharks, heights, speaking in

2:06

public, the list of fears

2:08

is endless. But while you're

2:10

clutching your blanket in the dark,

2:12

wondering if that sound in the

2:14

hall was actually a footstep, the

2:16

real danger is in your hand,

2:19

when you're behind the wheel. And while

2:21

you might think a great white

2:23

shark is scary, what's really

2:25

terrifying and even deadly is

2:28

distracted driving. Eyes forward.

2:30

Don't drive distracted.

2:33

Brought to you

2:36

by NHTSA and

2:38

the ad council.

2:40

Call zone media.

2:43

Fix up, look

2:45

sharp. I'm Ed

2:48

Zitron, this is

2:50

better offline. In

2:54

the last episode, I know, I know, we

2:56

talked about something I talk about all the

2:58

time. The growing shittiness of tech and how

3:00

the media is kind of playing into it.

3:02

And the fact that all of this is

3:05

caused by the rock economy, which is the

3:07

growth at all costs, mindset, that means everything

3:09

must grow, revenue, engagement, time on app, everything,

3:11

at all costs, at all times, and how,

3:13

well, the things you change to make growth

3:16

happen, they're pretty terrible. and they

3:18

hit you everywhere, and they hit you

3:20

in manifest ways, and manifold ways, and

3:22

ways that just fill you full of

3:24

little poisons every day, and it's these

3:27

little things that are mostly overlooked, mostly

3:29

by the media. See, the modern tech

3:31

clash narrative pushed by the media hasn't

3:33

been focused on anything other than big

3:35

meaty problems, like met as Cambridge Analyticals

3:37

scandal while ignoring the gradual destruction of

3:39

the products we use every day. In

3:42

the space of a decade, Google made

3:44

its ads on search look near identical

3:46

to regular search results, and only a

3:48

few websites like Search Engine Land, for

3:50

example, seem to take that and the

3:52

other changes made to the algorithm of

3:54

one of the single most important sources

3:56

of information in the world with any

3:59

kind of seriousness. that I, a part-time

4:01

blogger with a podcast that runs a

4:03

PR firm during the day, was the

4:05

one to uncover and discuss how the

4:07

ads team made Google search worse for

4:09

money nine months after the associated emails

4:11

were made public, it's just a glaring

4:13

example of the misalignment of the tech

4:15

media with what actually affects people on

4:17

a daily basis. But let me give

4:19

you another example. Invidia, one of

4:22

the most single covered tech companies

4:24

of the last year, has effectively

4:26

lied about the launch of its

4:28

RTX5080 and RTX5090 graphics cards, doing

4:30

something called a paper launch, where

4:32

stores like MicroCenter received as few

4:34

as 233 RTX5090 graphics cards nationwide.

4:37

While Envideo did warn of stock

4:39

shortages, it's laughable to even call

4:41

this a launch, and I'd argue

4:43

that the tech media as well...

4:45

Basically no interesting covering it. Despite

4:47

this being a very very significant story

4:50

about how in invidia is misleading people

4:52

about its consumer and prosema graphics cards,

4:54

which by the way make up billions

4:57

of dollars of revenue and a large

4:59

percentage of it at that. And it does

5:01

not appear to be able to deliver them on

5:03

time or in any kind of value or

5:05

volume. These events hit millions of consumers

5:07

in a tangible way. Invidia, despite all

5:10

its financial success selling AI chips to

5:12

companies like Microsoft and Amazon, appears to

5:14

be spurning one of its core customer

5:16

bases, the one it built its name

5:18

on, by the way, and the response

5:21

from the consumer tech media has been...

5:23

Tepid. The verge covered this by the

5:25

way, Tom's hardware has done it. Like

5:27

there are people covering it. And this

5:29

is all despite the fact that PC

5:31

gaming revenue is comparable in size to

5:33

console gaming. It's 43.2 billion in 2024

5:35

compared to the 51.9 billion dollars the

5:37

console gaming brought in and according to

5:39

research from NewZO. And PC gaming by

5:41

the way is one of the only

5:43

things that's growing 4% year over year

5:45

compared to a 1% contraction in console

5:47

revenue. This shit's really important. But things

5:49

are worse, things are worse than I'm

5:51

even saying. Invidious 58E graphics cards, well

5:53

they kind of suck, and they represent

5:55

how invidious treating PC gamers in

5:58

2025, according to Paul's heart. a

6:00

fantastic YouTube channel, and they skewered in

6:02

video for slowly reducing the amount of

6:04

performance gains you'll get out of mid-range

6:06

graphics cards like the 5080 and the

6:08

previous generation. And this is a cynical

6:11

attempt to make it so that anyone

6:13

looking for a real upgrade to their

6:15

graphics card has to spend upwards of

6:17

$2,000 in a 50-90, a card that

6:20

they can't find. And there's more, by

6:22

the way. And I can't really speak to

6:24

this fully as I'm not... I'm super into

6:26

the hardware space, but I'll include a YouTube.

6:29

Right now, there is a massive scandal going

6:31

on that the technical media really

6:33

isn't jumping on. Envideo's 59E graphics

6:35

cards may have been poorly load

6:37

balanced. Sounds technical, right? It means

6:39

all the powers going into like

6:42

two wires and literally melting cards.

6:44

This may lead to a recall. This

6:46

is significant. I don't see anything on

6:48

the New York Times about it. Guess

6:51

something else is happening. Guess they're

6:53

busy. But anyway, this is significant.

6:55

This is really significant. This is

6:57

like Apple slowly over the course

6:59

of years, reducing the efficiency in

7:01

performance of the regular iPhone in

7:04

the hopes of juicing sales of the

7:06

iPhone pro. Yet the only people that are

7:08

taking stories like these seriously appeared to

7:10

be video creators like Paul's Hardware, who

7:12

I've mentioned, and Game is Nexus. Stephen

7:14

Burke, the fucking legend. Stephen, come on

7:17

my show. If you know Stephen, email

7:19

me at my website at my web

7:21

zone, easy. By the way, these are

7:23

not small channels. 1.5 million

7:25

subscribers on Paul's Hardware, 2.4

7:27

million on GameS Nexus. And time

7:30

and time again, these guys specifically,

7:32

they've taken on real stories that

7:34

affect real consumers, like gaming PC

7:36

builder, NT, creating a PC rental

7:38

program that actively conned consumers with

7:40

rates worse than a payday loan

7:43

company. And they act like. Stephen

7:45

and Paul, they protect consumers from

7:47

active harm as the mainstream media

7:49

chases their tails about whatever half-broken

7:51

bullshit Sam Orttman has farted out

7:53

on their heads. In video, a

7:56

company discussed by what it feels like

7:58

every single business and tech out there. has

8:00

a documented pattern of misleading and short-changing

8:02

customers. Why is this not everywhere? Huh.

8:04

It's almost as if the only reason

8:06

that anyone's talking about invidious is that

8:09

there's a heard mentality and what stories

8:11

are important to the modern media, rather

8:13

than any kind of relationship to the

8:15

effects that these companies might have on

8:18

actual customers. The mainstream media, especially

8:20

when it comes to technology, does

8:22

not seem capable or willing to

8:24

discuss the real, tangible, obvious problems

8:26

with the modern tech ecosystem, instead

8:29

choosing to attack things piecemeal or

8:31

blandly reporting news with as little

8:33

context as necessary and with as

8:35

many company quotes as possible. Look.

8:38

People are pissed off at the tech

8:40

industry because the tech industry is actively

8:42

pissing them off. They are getting less

8:44

value from the products they pay for,

8:46

and they're paying more for them, too.

8:48

And they're aware that the free products

8:50

they use are getting worse as a

8:52

means of making them more profitable. Stories

8:54

about distrust in big tech continually fail

8:57

to talk about the simplest most obvious

8:59

problems. Facebook sucks. Instagram sucks. Our app

9:01

sucks. Microsoft team sucks. Zoom sucks. Google

9:03

meets sucks. Google meets sucks. It sucks.

9:05

They suck. They're all like, I'm

9:07

not even being polemic here.

9:09

These are factual statements. These

9:11

products are worse. They are worse. Everything

9:14

feels like it's built to subtly fuck

9:16

with us. And this is a problem

9:18

that affects billions of people. One that's

9:20

discussed so rarely that I am considered

9:22

creative for writing a thousand words about

9:24

the literal experience of using a shitty

9:26

laptop, as I did in my newsletter

9:28

never forgive them, which I turned into

9:31

the Invisible War criminals. You know how

9:33

the process goes, folks. It's way more

9:35

fun when I read it anyway. These

9:37

problems are everywhere, they're everywhere, and

9:39

they're real, meaningful stories, ones that

9:41

are more important than Dario Amadeo

9:44

of anthropic farting into a microphone

9:46

about how in maybe two years

9:48

AI will be smarter than humans.

9:50

These fucking assholes just go and

9:52

blow away and the media lines

9:54

up like fucking idiots to go,

9:57

oh Mr. Amadeh, tell me how smart you

9:59

are, fuck you. I'm... I'm not telling the

10:01

tech media to go fuck themselves.

10:03

Regular people are not really, in my

10:05

opinion, from my experience from talking to

10:07

people, not pissed off at big

10:09

tech for any complex or multifaceted

10:11

series of events that made them

10:13

pissed off. The shit they pay for

10:15

sucks, the shit they use sucks, the

10:17

shit they trade their data for sucks,

10:20

the products are broken or in the

10:22

process of actively breaking. And when consumers

10:24

look at to these companies, they're told,

10:26

yeah, well. What if you had some

10:28

generative AI? What do you think? Do you

10:31

like it? What do you think? And the

10:33

customers are like, I fucking hate that, can

10:35

I take it off? And they go, no.

10:37

But let me give you another example.

10:39

And this one for my listeners,

10:41

the real ed heads, going back

10:44

to the beginning, you're finally

10:46

getting it. I'm finally going in

10:48

on fucking Apple. The app store

10:50

is a complete mess. On loading

10:52

it up, the first ad I

10:55

received is for Truth Social. You

10:57

know the Donald Trump social network.

11:00

Followed by popular iPhone apps,

11:02

including Bumble, which is a

11:04

microtransaction heavy dating app, Paramount

11:06

Plus, Zoom, Max, that's HBO,

11:08

Max, I don't know, Amazon Prime

11:10

video, and of course, Tinder, another

11:13

microtransaction heavy mobile gaming app, at

11:15

an NFL 25 mobile football, followed

11:17

by another. microtransaction heavy mobile game, clash

11:20

of clans, followed by another. microtransaction game, Arturo,

11:22

followed by helpful apps for every day, which

11:24

included Strava, a fitness app that I use,

11:26

Letterbox, the Social Network for People to Review

11:28

Movies, Story Graph, an app for tracking books

11:30

you've read, Peanut, an app for mothers to

11:32

connect with each other, and then some sort

11:34

of app for discovering IRL plans near you

11:37

called Pi and Partival, an app for planning

11:39

parties, immediately followed by an ad for Apple's

11:41

own party and via party and via app

11:43

that specifically competes, that specifically competes with them.

11:45

It specifically competes with them. It'd be so

11:47

cool if we had antitrust. Now

11:49

the next carousel is for 10 great dating apps

11:51

the first of which is okay Cupid a dating

11:54

app with a one out of five star rating

11:56

on Trust Pilot with the first review saying that

11:58

and I quote everything is is designed to

12:00

force you into paying and even when you

12:02

do, you quickly realize it's not worth it.

12:04

Okay Cupid is owned by the publicly traded

12:07

match group, which owns three of the other

12:09

apps on the list, Hinge, tender and plenty

12:11

of fish. And the reason I'm agonizingly breaking

12:13

down these problems is because I believe the

12:16

problems the modern tech industry are far simpler

12:18

and far more pervasive than the media will

12:20

face. Okay,

12:29

Okay, business leaders are you playing defense

12:31

or you on the offense? Are

12:33

you just excuse me? Hey, I'm

12:35

I'm trying to talk business here

12:37

here. As I was I was saying, here just

12:39

to play are you you playing to

12:41

win? If If you're in it

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to win, meet your next MVP, MVP.

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Hiring. Hiring? Indeed you

14:25

need. you need. Have Psst! wondered

14:28

who or what was

14:31

flying around up there? We've

14:33

seen planes, helicopters, hot

14:35

air balloons and birds, but

14:37

what if there's something

14:40

else, something much more ominous

14:42

that appears under the

14:44

cover of night, silent, unseen,

14:46

watching? They

14:48

may be right above your car

14:50

late one night as you

14:53

cruise down the road or look

14:55

like mysterious lights hovering above

14:57

your home, drones, or

14:59

are they? We used

15:01

to work drone because it

15:03

was comfortable to other

15:05

people. One minute was there,

15:07

one minute it wasn't.

15:09

Oh, that is. Be on,

15:11

creepy. Do you feel

15:13

like this drone was targeting

15:16

you specifically? Yes, absolutely.

15:18

Listen to Obscurum, Invasion of

15:20

the Drones on the

15:22

iHeart Radio app, Apple Podcasts,

15:24

or wherever you get

15:26

your podcasts. Do

15:28

you remember what you said the first night

15:30

I came over here? How? Goes

15:33

lower? I met Santi at a

15:35

Luau party in October. I'm Santi.

15:37

Damien. Oh, it was bizarre. The

15:39

guy just disappeared one day. Santi

15:41

has been missing ever since. The

15:43

hookup. What is that? I'm solving

15:45

a mystery through sex and haven't

15:47

made a private dick joke until

15:49

now? Like, no matter how hard

15:51

I try, all roads lead to

15:53

the hookup. You think it's causing

15:55

people to turn aggro? I'm gonna

15:57

rip your arms off and use

15:59

them - Yeah,

16:01

that's a word for it.

16:04

This is such terrible representation.

16:06

I'm so sorry Poppers these

16:08

aren't just in me poppers

16:10

Mama always used to say

16:12

God gave me gumption in

16:14

place of a gag reflex No,

16:17

my psychiatrist didn't laugh at

16:19

that one either Listen to the

16:21

hookup on the iheart radio

16:23

app Apple podcasts or wherever

16:26

you listen to your favorite

16:28

shows Apple's

16:32

App Store, a trillion-dollar marketplace where

16:34

Apple takes a 30% of almost

16:36

every buck a developer makes, actively

16:38

promotes and profits off of exploitative

16:40

free-to-play mobile games that academics believe

16:42

rob consumers of their right to

16:45

self-determination, and an online dating industry

16:47

that has adopted these very same

16:49

ideas to turn romance into its

16:51

own kind of free-to-play game. I'm

16:53

single, by the way. My single

16:55

friends will experience all experience this.

16:58

These apps are insane. These apps

17:00

are completely bonkers. They are asking

17:02

you for money constantly. They very

17:05

clearly hide the best matches behind

17:07

paywalls. This is what online dating

17:09

is now. It's a fucking catcher

17:12

game. It's a slot machine. It's

17:14

a mess. It's absolutely abominable.

17:17

And you know who makes a shit

17:19

ton of money off of that

17:21

abominability? Mr. Timothy Cook of

17:23

Apple. The app store largely promotes

17:25

apps and their associated features from

17:27

public companies with billions or trillions

17:30

of dollars in market capitalization. And

17:32

much like Google Search only functions

17:34

to bring you results that are

17:36

convenient for Apple. And they no longer

17:38

highlight apps based on anything other than

17:40

shadowy partnerships and profit incentives. No, I

17:42

do not believe the app store editorial

17:44

group is going, huh, what if we

17:46

advertise the literal apps that everyone has? the

17:48

apps that people know about already. Well, maybe

17:51

they just want more microtransaction revenue, it's that,

17:53

it's so obvious. And this is the way

17:55

that tens, if not hundreds of millions of

17:57

people are introduced to software, and the software

17:59

they're introduced... to is inherently exploitative. It's

18:01

like if every Kroger store sold bread

18:03

that cost an extra $3 if you

18:05

wanted to cut it into slices, or

18:07

bacon that required you to subscribe to

18:09

Bacon Plus, if you kept it in

18:11

the fridge for longer than two days.

18:13

I'm not even being facetious. This is

18:15

the actual scale of the harms being

18:17

done against actual consumers by a company

18:20

with a market capitalization of $3.5 trillion.

18:22

When somebody buys a new iPhone,

18:24

they're not thinking like me or

18:26

you or someone else deeply aware

18:28

of the incentives behind these companies.

18:30

They blindly, because nobody really explains

18:32

this shit or takes it seriously

18:34

in the media, download whatever apps

18:36

they see promoted by Apple. Consumers

18:38

trust Apple, and as a result,

18:40

trust the companies that Apple chooses

18:42

to promote, at which point, whatever

18:44

malevolent mechanisms these companies use, are

18:46

more effective, because consumers believe that

18:48

Apple, a company with a multi-trillion-dollar

18:50

market cap, wouldn't allow nakedly exploitative

18:52

apps on their phones. Except they do.

18:55

They don't just let them in. They give

18:57

them a comfy fucking chair to beat the shit out

18:59

of your wallet. Abbott could very easily use

19:01

its unilateral control over the entire App Store

19:03

to prevent these companies from existing, or at

19:06

least choose not to promote them. Instead, they

19:08

choose to both ensure and profit from their

19:10

success by putting them in front of millions

19:12

and millions of consumers every day. And I

19:15

want to be explicit here. Apple could

19:17

just not accept dating apps that

19:19

use microtransactions. They could say, hey,

19:21

this seems like it's just fucking

19:23

with consumers. They could do the

19:25

same with these mobile games that

19:27

use manipulative psychological tricks to make

19:29

you do these things. And it's ridiculous.

19:32

It's ridiculous because it's not

19:34

that they just allow it. It's not like

19:36

this is just a, we're being egalitarian,

19:38

we let these companies in, we let

19:41

everyone in, and as long as they

19:43

apply to our standards, also what standards.

19:45

That's fine. They're like, yeah, baby,

19:48

it's Appletime. Join the Apple wagon. You

19:50

want to be on the front of

19:52

the app store? Fuck yeah. I hope you

19:54

scam someone. Give us that 30% baby.

19:56

Well, micro transactions aren't

19:59

inherently... when I'm restrained they

20:01

naturally lead to evil outcomes. As

20:03

I've repeatedly said, modern dating apps

20:05

effectively require users to buy both

20:08

a monthly subscription and piecemeal items

20:10

that make your message or profile

20:12

more prominent in an app dominated

20:14

by spam profiles. Mobile gaming, an

20:16

industry that makes tens of billions

20:19

of dollars of yearly revenue, has

20:21

become dominated by free to play

20:23

games that require you to spend

20:25

money to progress, using deceptive psychological

20:28

techniques to push users into spending

20:30

money in small amounts that naturally add

20:32

up to much more than a AAA

20:34

gaming title on a console or a

20:36

computer. I hammer so hard and repetitively

20:39

on these, because they make up the

20:41

majority of the promoted content on Apple's

20:43

App Store. Good lord! We would scream!

20:45

If a city was dominated by people

20:47

just selling drugs at every corner, if

20:50

our streets were unsafe, even if they're

20:52

not unsafe, Republicans still go on TV

20:54

and talk about how unsafe they are,

20:57

somehow this is okay though. Somehow this

20:59

is okay, despite this being a direct

21:01

portal into people's lives and into people's

21:03

wallets. It's just disgusting. It pisses me

21:06

off. And as I've said, to be

21:08

abundantly clear, Apple had and has the

21:10

power to kill any of these industries

21:12

or at the very least limit their

21:14

harms. Apple controls every single thing that

21:17

goes on the app store and could

21:19

very easily make dark patterns that manipulate

21:21

consumers, which are, by the way, in

21:23

the majority of subscription apps. You can

21:25

just make them against the rules and

21:27

harshly penalize the apps that use microtransactions.

21:30

Apple could do this tomorrow. They could

21:32

do it today. Apple could easily

21:34

take a stand against these companies

21:36

that combine microtransactions with loop boxes,

21:38

which are essentially in-game content where

21:40

you don't know what you're buying

21:42

ahead of time, you hit a button,

21:44

money goes in, thing pops out.

21:46

You could easily take a stand

21:48

against these companies, the combined microtransactions

21:50

with loop boxes, which are essentially

21:52

in-game content where you don't know what

21:55

you're buying ahead of time, you hit a

21:57

button, money goes in, thing pops out. They could

21:59

get rid of that. I think kids go

22:01

and use games like Fortnite, and they

22:03

just, fuck it, Fortnay, have loop boxes,

22:05

I'm 100 years old. Nevertheless, Robox, another

22:07

title on there, principally aimed at children

22:09

with microtransactions, all of this is great,

22:11

it's so good, I love watching this,

22:13

this makes me happy. And one could

22:15

argue that it's the companies themselves, not

22:18

Apple choosing to make these decisions, but

22:20

the scale at which Apple operates, they're

22:22

effectively a kind of government government regulation,

22:24

controls the kinds of products and services

22:26

that can be offered to a consumer,

22:28

to a consumer. But Apple's app store isn't

22:30

like a regular government or a democracy.

22:33

It's a kleptocracy where sleazy companies like

22:35

the match group, who as I mentioned,

22:37

they own hinge, tinder, match.com, and OKCupid,

22:40

and Supercell, who makes Clash of Plans,

22:42

they can make Apple billions of dollars

22:44

in app store fees by tricking and

22:47

hurting consumers. Apple, through sheer scale,

22:49

dictates exactly how the economics of

22:51

apps and consumer purchasing at large

22:53

to an extent operate. And it's

22:55

their decisions that have allowed... these poisonous

22:57

flowers to bloom. This, I'd argue, is

22:59

one of the largest-scale consumer harms

23:02

in existence. There are hundreds of

23:04

millions of people with iOS

23:06

devices, and Apple has perpetuated and

23:08

profited off of economics that are

23:11

actively harmful, manipulative and cruel, and

23:13

will continue to do so unless

23:15

meaningful regulation or media pressure makes

23:17

them do otherwise. The latter would require

23:20

the media to actually discuss this

23:22

problem. I can find no major media outlet

23:24

that's run anything even close to an

23:26

evaluation of the state of the modern

23:29

app store, nor can I find any

23:31

condemnation of the very obvious harms perpetuated

23:33

by Apple or Google with their app

23:35

stores, outside of the lawsuit between Epic

23:37

and Apple, which hasn't so much been

23:39

about the harms themselves, but the extent

23:41

to which Apple has profited off of

23:43

them and stopped other people from profiting

23:46

themselves. Similarly, there's little coverage of the

23:48

destruction of Google search or the horrifying

23:50

state of Instagram and Facebook. While outlets

23:52

have had dalliances and little flirtations with

23:54

the collapse of search, Charlie Warsaw, the

23:56

Atlantic, was earlier than most, myself included.

23:58

These are usually... one and dumb features,

24:01

a momentary, hmm, in the slop of

24:03

breaking news and hot takes. If these

24:05

stories even happen at all, you might argue

24:07

that one could not simply write these

24:09

stories again and again, to which I

24:11

say, skill issue. The destruction of the

24:14

products at the core of society,

24:16

the fabric of society, it's real

24:18

important, and it should be in

24:20

the news constantly, and like I said,

24:22

they talk about crime all the time

24:24

all the time in modern metropolitan areas.

24:26

This is a crime. It's not illegal, but

24:28

I consider it criminal. In the Zetron Justice

24:30

System, I will now be building it. And

24:32

please, on the Reddit, let me know other

24:34

things that need to be in the Zetron

24:36

Justice System. Companies like Google, Meta

24:39

and Apple have been allowed to expand

24:41

their wealth and influence to the point

24:43

that they're effectively nation-states, and I believe

24:45

they should be reported on as such.

24:47

The manifold ways in which Mark Zuckerberg

24:50

has manipulated Facebook's users as a means

24:52

to express growth to the public markets

24:54

is a perpetual act of abuse, globally

24:56

perpetuated. Yet remains relatively undiscussed because

24:59

the media refuses to discuss technology

25:01

in a way that actually affects

25:03

people. The same goes for Apple's App

25:05

Store. And the same goes for a

25:07

Google search. And shit, I'd argue most

25:09

of them on the internet. How is

25:11

it not a bigger story that the

25:13

mobile browsing experience on most websites ranges

25:15

from awful to impossible to use because

25:17

your browser crashed? And I think this is

25:20

the thing that really confuses me. How the

25:22

fuck is this not being written about? You

25:24

see it any time you use your phone,

25:26

it's everywhere, always, all the time, there's so

25:28

many examples, yet tech coverage is always about

25:31

news. Or how to do something on your

25:33

computer or phone that isn't obvious, without any

25:35

acknowledgement that the reason that that piece has

25:37

to exist, the reason that something isn't obvious,

25:40

is because user interface design is terrible. They

25:42

don't care anymore, and also you want your

25:44

website to rank high on Google Search. And

25:46

I'd argue that regular people are experiencing

25:49

these pains at scale, and they're

25:51

so frustrated because they know beneath

25:53

the layers of abstraction of waring

25:55

incentives and abusive UI choices, there's

25:57

something they want or something they need.

25:59

And I'm not... I'm not just angry at

26:01

Mark Zuckerberg for turning Facebook into an actively

26:03

harmful product. I'm angry that he's done so

26:05

in a way that took away something that

26:08

made the internet magical. In the same way,

26:10

I despise Prabagar Ragavan and Sundar Peshyif for

26:12

doing the same with Google Search. And I'm

26:14

not just angry at one of the many

26:17

different quarter-page-sized ads that block an article I

26:19

want to read. I'm angry that one of

26:21

the coolest things on the internet, access to

26:24

varied media sources on the toilet, is literally

26:26

obfuscated by the demands of growth. Okay,

26:38

business leaders, are you playing defense or

26:40

are you on the offense? Are you

26:42

just... Excuse me. Hey, I'm trying to

26:44

talk business here. As I was saying, are

26:47

you here just to play or are

26:49

you playing to win? If you're in

26:51

it to win, meet your next MVP.

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27:36

Okay guys. looked into

27:38

the night sky and wondered

27:40

who or what was flying around

27:43

up there? We've seen planes,

27:45

helicopters, hot air

27:47

balloons, and birds, but

27:49

what if there's something

27:51

else? Something much more

27:54

ominous that appears under

27:56

the cover of night,

27:58

silent, unseen, watching. They

28:00

may be right above your car late

28:03

one night as you cruise down the

28:05

road or look like mysterious lights hovering

28:07

above your home. Drones. Or are they?

28:10

We used to work drone because it

28:12

was comfortable to other people. One minute

28:14

was there, one minute it was. Oh,

28:17

that is. Be on creepy. Do you

28:19

feel like this drone was targeting you

28:21

specifically? Yes, absolutely. Did you know that

28:24

companies hire the most in the first

28:26

two months of the year? Or that

28:28

nearly half of workers are worried about

28:31

being left behind? I am Andrew Seaman.

28:33

LinkedIn's editor-at-large for jobs and career development.

28:35

And my show Get Hired brings you

28:38

all the information you need to, well,

28:40

get hired. People are forming opinions of

28:42

you even before you log into the

28:45

zoom or walk into the room. And

28:47

so you really have to think about

28:49

what is it I want to display.

28:52

You don't plant a garden and then

28:54

just walk away and expect it to

28:56

thrive. You are in there pulling out

28:59

the weeds. You're pruning it. You're watering

29:01

it. It's the same thing with your

29:03

network. You should always being there actively

29:06

managing your managing your network. than saying,

29:08

well, what is your budget for the

29:10

role? A lot is in the follow-up,

29:12

right? Don't wait to follow up. Whether

29:15

you're a new grad, an established professional,

29:17

or contemplating a career change. Get hired

29:19

is for you. Listen to get hired

29:22

with Andrew Seaman on the I-Hart radio

29:24

app, Apple podcast, or wherever you like

29:26

to listen. when I'm protected with my

29:29

life. Hosted by Bobby Bones, the official

29:31

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29:33

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29:54

phenomenon. I look forward to it. Listen

29:57

to the official Yellowstone podcast now on

29:59

the I heart radio app, Apple Podcasts,

30:01

or wherever you get your podcast. It's

30:04

got to work. The internet allows us

30:06

to do so many things and what

30:08

we see today is both a technological

30:11

marvel and a disgrace to humanity. We

30:13

right now have the ability to talk

30:15

to somebody thousands of miles away to

30:18

send them a photo of a video

30:20

of what we're doing to meet people

30:22

we'd never meet in real life and

30:25

build meaningful relationships with them. As a

30:27

creator, a writer, whatever, hell you call

30:29

me, I'm able to shoot the shit

30:32

with my buddy Casey and Sokow, or

30:34

my editor Matt Hughes in Liverpool. And

30:36

I'm able to do so about the

30:39

same speed. And as a result, right

30:41

thousands of words of ideas and perform

30:43

these long podcasts where I get extremely

30:46

mad. Well, Matt Asowski or Matt Hughes

30:48

ends up editing all with a few

30:50

clicks, and I can distribute my newsletter

30:52

to 55,000 people, and the podcast to

30:55

a number larger or smaller that I

30:57

can't say than that. It's kind of

30:59

cool. I can go on Boo Sky

31:02

and shoot with people I know well,

31:04

or who I've just met, or never

31:06

met in my life, and have a

31:09

blast doing so. I can sit in

31:11

my living room and play a video

31:13

game while I stream music to my

31:16

phone, to a big speaker and a

31:18

big speaker and a few taps, and

31:20

a few taps, a few taps, and

31:23

a few taps, and a few taps,

31:25

and a few taps, and a few

31:27

taps, and a few taps, and a

31:30

few taps, and a few taps, and

31:32

a few taps, and these technologies, and

31:34

these technologies, and these technologies, and these

31:37

technologies, and these technologies, and these technologies,

31:39

and these technologies, and these technologies, and

31:41

these technologies, and more, and more, and

31:44

more, and more, and more, and more,

31:46

It's really cool. And we live in

31:48

a time when technology does really really

31:51

cool things that help billions of people.

31:53

These companies can innovate and they can

31:55

make our lives better. The problem is

31:58

that software may have actually... eaten the

32:00

world and growth holds software's leash.

32:02

The rot economy sits above all

32:04

things. It's not enough for Apple

32:06

to make iterations of the iPhone

32:08

that are better and faster. It

32:10

must sell more of them every

32:12

quarter, and the software sitting in

32:15

those iPhones must continue to generate

32:17

monthly or quarterly revenue or annual

32:19

revenue. In perpetuity. The websites you read

32:21

that have page-wide ads, they're all run

32:23

by people that don't read anything and

32:25

must see revenue numbers increase, and they're

32:27

doing so because they're looking for startup

32:29

metrics in media, which has never ever

32:31

worked. And that's the same way that

32:33

the match group must always find new

32:35

ways to increase quarterly revenues for their

32:37

dating apps, even if the way they

32:39

do so is to make them cost

32:41

more money to connect with people and

32:43

to obfuscate the connections that we log on

32:45

to find. Each of these ideas. a miniature

32:48

little computer that sits in our pocket

32:50

gives us access to the world's information or

32:52

an app for falling in love. They're extremely

32:54

cool, yet the reckless incentives of the rot

32:56

economy and growth have poisoned them. And

32:59

like I've said, I don't hate this stuff. I

33:01

love it. I'm a broken-hearted romantic. The

33:03

internet made me who I am and allowed

33:05

me to thrive both this as a person

33:07

and a professional. And it continues to do

33:09

so every day, except now I have to

33:11

fight seemingly every app and service to get

33:13

them to do what I want. As I've

33:15

said before, I will never forgive these people

33:17

for what they've done to the computer, as

33:19

I love what the computer has done for

33:22

me, and I hate what the computer has

33:24

done for me, and I hate what the

33:26

computer now does to other people and myself,

33:28

because Apple, Google, and Metter, need to increase

33:30

quarterly revenues. Well look, it's easy to

33:32

give into pessimism here, but I'd argue that

33:34

the better pessimism here. Every single website

33:36

you use has a feedback form, and I

33:39

really encourage you to use them, as I

33:41

encourage you to complain about these problems

33:43

on social media, and to regularly say the

33:45

names of the people who cause these

33:47

problems to everybody you know. If you're feeling

33:49

particularly spicy, perhaps right, you're elected officials

33:51

that you believe the quality of digital products

33:54

you're using is getting worse as a means

33:56

of increasing stock prices. An ad that

33:58

doing so is anti-democratic, anti- and un-American

34:00

and very harmful but really

34:02

just say un-American say to them like

34:05

look this isn't real business this isn't

34:07

what America's for and I realize

34:09

why that might not sound so good right

34:11

now but maybe listen to this in the

34:13

future and there's another idea I think

34:16

a lot of these executives have email

34:18

accounts why not let them know how

34:20

you feel I'm not saying be horrible

34:22

or rude like Jeff at amazon.com I

34:24

think like you don't need to don't

34:26

don't be horrible to these people really

34:28

please don't But I think you should look

34:30

them up and let them know how bad

34:32

things have become and mention how long you've

34:34

used them and how bad they are and

34:37

how you're going to keep emailing them every

34:39

couple weeks. Let them know. You don't want

34:41

to spam them, you don't want to threaten,

34:43

you don't want to threaten, you don't

34:45

want to be nasty. You just want

34:47

to very patiently let them know. Because

34:49

these people, they're insulated, they're

34:52

safe. They don't have anything that really scares

34:54

or upsets or upsets them. They read their

34:56

emails. If you use Instagram, use it in

34:58

a way that actively generates less engagement. Click

35:00

through a few stories, then drop off the

35:02

app. Don't use the feed. Avoid clicking or

35:04

staying on any ads. Go through them quickly.

35:06

And as Jeff Fowler at the Washington Post

35:09

recommends, reset your feed regularly. Delete the data

35:11

these companies have on you regularly, and there

35:13

will be links by the way to this.

35:15

And any time a company asks you for

35:17

feedback that isn't about a customer service wrap,

35:19

close the browser. That data is only useful

35:21

for them. In general, engage with apps

35:24

less, both in the amount of time

35:26

you spend on them and the amount

35:28

of time you interact with their features,

35:30

and obsessively read every single privacy

35:32

policy. These companies make billions of

35:35

dollars off idle muscle memory based

35:37

use of their memory-based use of

35:39

idle muscle-based use of their software,

35:41

so get used to their tricks and

35:44

work against them. And if you really

35:46

don't use the service, stop using it.

35:48

By the way, I'm not going to

35:50

judge you for staying on anything they've

35:52

become. But more importantly, I want you

35:54

to find solidarity with others against the

35:56

rot economy. Every single person you meet

35:58

is a victim. Every single... person you

36:00

meet faces similar problems to you

36:02

and every single person you know

36:05

is likely pissed off at email

36:07

spam, the collapse of social networks

36:09

and Google, or the abominable state

36:11

of modern business software. We all

36:13

have this. This is a thing that all of us

36:15

deal with. It's bipartisan. It's cross-culture.

36:17

It's cross-class, though I would argue

36:20

it hurts people to lower their

36:22

income as much like most of America.

36:24

This is something we all face. And in other,

36:26

it sounds kind of small to be like, oh,

36:28

your fellow man, but really it is. I don't know

36:31

how else you connect with people, but I

36:33

guarantee their software pisses them off. But the

36:35

reason that these companies have been able to

36:37

penetrate and poison so many things using software

36:39

is a combination of lax regulation and a

36:41

docile societal approach to technology. They want, no,

36:44

no, they need you to feel hopeless. They

36:46

need you to think that they're too big,

36:48

that they can grow forever or... Do whatever

36:50

they want to you, and that there will

36:52

never be enough negative sentiment to change their

36:54

ways. The reality is these people are extremely

36:56

vulnerable, extremely unprepared, and they don't know how

36:58

to deal with pushback. Tech executives are

37:00

poorly media trained, thin-skinned, and have

37:03

never faced any meaningful negative consumer

37:05

sentiment, largely because they've never faced

37:07

any meaningful competition, and meaningful competition.

37:09

They simply do not believe you will act in

37:11

a way that doesn't benefit them, because they've done

37:13

literally everything they can to make it difficult to

37:16

avoid or leave their systems. They need you to

37:18

think that things will always be this

37:20

bad, or that they'll get worse, and

37:22

for you to just sit there and

37:24

take it, rather than screaming in their

37:26

fucking faces about what they're doing and

37:28

saying it's unacceptable. They want

37:30

you to give up. Don't let them destabilize

37:33

you. Do not let them pump you

37:35

full of cynicism, of pessimism, of the

37:37

belief that there's nothing that will ever

37:39

change that will ever change that are

37:41

in this unchanging hell. We are not.

37:44

Going forward, one of my missions with this

37:46

podcast is to give you the language to describe

37:48

what is being done to you and the names

37:50

of those responsible for doing it to you. I

37:52

fundamentally believe that anyone can understand the stuff I'm

37:54

talking about and that the tech behind it is

37:57

not magic and that the terrible things being done

37:59

to you are being done in the name of the

38:01

rot economy and perpetual growth, and that none of these

38:03

things are mystical, or require some insane background. You can

38:05

do this. I talk to so many of you over

38:07

email, and it's awesome, because you're teachers, robbers, you're people

38:09

that drive into banks and with a big car. No, no, no,

38:11

no, no, no, no, no, no, no, no, more criminal stuff. Please

38:13

keep that off the

38:16

credit, off the credit,

38:18

but generally, most of

38:20

the people that contact

38:22

me and non-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of-of You all seem

38:24

to fucking get it. I don't know what the

38:26

problem is. And I want you to understand this

38:28

stuff so you can make better decisions, and also

38:30

understand that you are the victim of a con

38:32

where you've been convinced that you were behind the

38:34

times when the tech industry just actually gave up

38:36

on serving you. Our economy in the majority

38:38

of public companies are run by people who

38:40

do not face any real problems or do

38:43

any real work, and the tech industry, run

38:45

by similar people, has oriented itself around building

38:47

products and services to sell them. These people

38:49

do not use their own products, or if

38:51

they do, they do so in such a

38:53

distant way, it doesn't really matter if they

38:55

suck. It's time to speak about these companies

38:58

and this software in plain terms. We

39:00

are in an era of rot, our

39:02

markets dominated by a growth-obsessed death cult,

39:04

so powerful that it's just accepted that

39:06

the only good stocks are those that

39:08

grow every single quarter. A good company

39:10

is no longer one that provides a

39:12

good service or that will be around

39:14

in 10 years. No, it's one that

39:16

provides a service in such a way

39:18

that they can jack up the prices

39:21

or up-sell customers while also somehow getting

39:23

more customers. If anything, the rot economy

39:25

is kind of like a global Ponzi

39:27

scheme, where the only companies that succeed

39:29

are the ones that can continually get

39:31

more customers and come up with new

39:33

ways to get more customers that don't

39:35

exist yet, even if the service or

39:37

the goods provided are bad, it doesn't

39:39

matter to these companies that the only

39:41

thing that grows forever is cancer, and

39:43

the perpetual growth could very well falter

39:45

and then crash everything. It's short-term thinking,

39:47

all the time. And I want you to

39:49

start seeing everything through the lens of growth,

39:52

and I believe everything will start making more

39:54

sense as a result. And these companies don't

39:56

even have to do it this way. Success

39:58

and being a decent in the... moral sense

40:00

of the word, sparingly in the

40:02

case of capitalism. You can do this

40:04

as a company. These things are not

40:06

mutually exclusive. These companies could have

40:09

modest 2 to 5% growth each quarter. They

40:11

could make good software that people like. They

40:13

could do all of these things, but they

40:15

choose not to. They'd rather hurt

40:18

us, because growth is more important

40:20

to them, than whether our lives

40:22

fucking suck. They'd rather refuse to

40:24

maintain or rigorously test their products,

40:27

especially their products, especially their software.

40:29

And these things have been happening for over

40:31

a decade. And being able to explain them,

40:33

for you I mean, it's important. You need

40:35

to be able to do this in plain

40:37

English. Having conversations about this is important too.

40:39

Talk to your friends and your family and

40:42

your co-workers about this stuff. They're all dealing

40:44

with it too. I don't care if my

40:46

works involved, just tell them what's fucking happening.

40:48

Look, you can't change the world on your

40:50

own, and you may very well go through

40:53

the world without changing much at all. But

40:55

in your own small way, you can, at

40:57

the very least, contribute to a greater hope

40:59

and positivity in the bubble around you. The

41:01

ideas you have, of a fair or a

41:03

better, more inclusive world, one where people are

41:05

not vilified for being who they are, are

41:07

shared by most people. We outnumber them,

41:10

and we outnumber them by an

41:12

overwhelming margin. The demands you make of

41:14

the world do not necessarily need to

41:16

be realistic, but they can be fair.

41:18

It's not unfair to demand a tech

41:20

industry that is worth, I don't know,

41:22

a few hundred billion dollars while providing

41:24

a service that largely benefits the world

41:27

around us. At the very least, we can ask

41:29

for shit that works. Discussing ideas what

41:31

a better world might look like, it's

41:33

eternal. It's the root of humanity. It's what

41:35

gives us light in the darkest times and

41:37

what the darkest people in the world wish

41:40

to rob of us, not simply hope, but

41:42

the ingredients of hope, the stuff that builds

41:44

the foundation that allows us to truly believe.

41:46

This isn't to say any of this will

41:48

be an easy process, nor one without deep,

41:50

dark moments, but at the very least we

41:52

can have standards and beliefs in ourselves of

41:54

what better looks like. I know it kind of feels

41:56

a little silly to hold up better

41:59

software and technical... is such a serious

42:01

concept, but I think the world as

42:03

it stands is suffering due to the

42:05

tolerance we've had for the horrifying conditions

42:07

of modern software, which has now been

42:09

deeply penetrated into every part of our

42:11

lives, in some cases leaving trash lying

42:13

around that we find ourselves tripping over

42:15

all the time. Software has, to some

42:17

extent, truly improved humanity, allowing levels of

42:19

connection that are truly special, both with

42:21

those we know and those we barely

42:23

know. It has, however, grown without restraint,

42:25

without true accountability for those who write

42:27

it and deploy it, and let's be

42:30

honest, barely maintain it, or actively

42:32

and consciously striving to undermine it. I

42:35

cannot promise you that will ever have solutions

42:37

to any of these problems, but I can,

42:39

as you can, say what a better world

42:41

looks like, and a better world is one

42:43

where software works for, not against the people

42:45

that use it. There's no harm in

42:48

liking or even loving technologies. Liking it

42:50

allows you to more articulately explain why

42:52

you fucking hate what they've made

42:54

of it. Expressing what good looks like, what

42:56

you love, allows you to cut deeper with

42:59

your hatred for those who have caused you

43:01

so much harm. This starts, by the way,

43:03

with naming those responsible for poisoning the

43:05

world with software. Sundopishai of Google, Satie

43:07

Nadella of Microsoft, Tim Cook, and Phil

43:09

Schiller, who runs the app store of

43:11

Apple, Mark Zuckerberg of Meta, and the

43:13

other invisible war criminals responsible for the

43:16

destruction of our digital lives. They have

43:18

nothing but their names. The tech industry

43:20

is so woefully unprepared to deal with

43:22

regular people having the language and understanding

43:24

of their horrible acts. Crisis PR fatigue

43:26

does not know how to deal with

43:28

real people saying why did you fuck

43:30

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43:33

millions? These people have never... You

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