Unlock the secrets of remote team management and product explanation in our stimulating conversation with Nitin Gupta, the COO of Prisma. Nitin unveils how explaining technical products to non-technical people can be a challenge, but he makes it understandable, going as far as breaking down Prisma into simple terms for our mothers. Also, learn about Prisma University, a unique internal initiative to educate non-tech team members about their product's nuances.

Beyond product explanation, we venture into the world of remote hackathons and the operational challenges within. Nitin highlights anticipating potential issues within a remote team and the significance of aligning all-hands meetings with the organization's structure. More so, we explore Prisma's unique take on transparency and collaboration as they open-source their processes.

Finally, we delve into the less conventional aspects of managing a remote company. Nitin shares insights on why they hired a trained psychologist for HR and how it helps prevent employee burnout. He also unveils an interesting balance between commercializing open-source projects and maintaining a vibrant community through the 123 framework. Additionally, we discuss operational execution, aligning teams to KPIs, and Nitin’s unique approach to quarterly planning. This episode is a must-listen for tech enthusiasts and remote team managers looking for practical tips and fascinating insights.

(0:00:13) - Explaining Prisma and Building Knowledge Sharing

Nitin Gupta explains Prisma to his mother, Prisma University educates internally, and technical team members share knowledge.

(0:11:13) - Remote Hackathon and Organizational Structure Management

Nitin Gupta discusses hackathon operationalization, remote team issues, all hands meetings, organization structure, and open sourcing processes.

(0:18:40) - Psychologists and Open Source in Remote Companies

Nitin Gupta emphasizes HR with psychologist hire, uses 123 framework to balance open source project and community vibrancy.

(0:35:30) - Operational Execution and Alignment of KPIs

Nitin Gupta discusses aligning teams to KPIs, concentrating on company-wide objectives, quarterly planning, and negotiating with a mobile handset manufacturer.

Episode link: https://betweentwocoos.com/prisma-coo-nitin-gupta

Nitin Gupta: https://www.linkedin.com/in/gniting

Michael Koenig: https://www.linkedin.com/in/michael-koenig514/