Bad clients, bad debts and more of your questions

Bad clients, bad debts and more of your questions

Released Thursday, 13th February 2025
Good episode? Give it some love!
Bad clients, bad debts and more of your questions

Bad clients, bad debts and more of your questions

Bad clients, bad debts and more of your questions

Bad clients, bad debts and more of your questions

Thursday, 13th February 2025
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0:00

Start your business for

0:02

the freedom of time. Now

0:04

you're tired of the

0:06

hustle and grind. There's gotta

0:08

be a better way.

0:10

It's time to listen to

0:12

Chill and Prosper. Welcome

0:14

to Chill and Prosper. You're

0:16

ready to Chill and

0:18

Prosper with Denise Duffield -Thomas.

0:20

Hey gorgeous, it's Denise here for

0:23

another episode of Chill and Prosper

0:25

and today we are doing

0:27

my favorite thing is answering questions

0:29

from you. Our beautiful listeners.

0:31

Now sometimes we get very very

0:33

similar questions on similar topics

0:35

so we kind of merge them

0:37

together so they're not from

0:39

any particular person because they might

0:41

have been literally like five

0:43

people sending the same question. But

0:45

what I love about this

0:47

first one is this is so

0:49

relatable and it's something that brings

0:51

up a lot of money blocks for

0:53

people. Okay, so this is how do

0:55

I go about chasing up old money?

0:57

Should you follow up on invoices, failed

1:00

payments, etc.? How do you know when it's

1:02

better to just let it go? So

1:04

we also got a lot of questions on

1:06

fairly similar things about like what if

1:08

I had an awful client? She won't pay

1:10

me the last bit of the thing

1:12

and you know someone's ripped me off. When

1:14

do I let it go? Who do

1:16

I sue? I even saw a post, it

1:20

was not a question, but in a group

1:22

that I'm in where someone did some work

1:24

for like this dodgy guy and he was trying

1:26

to get her down on the invoice and

1:29

you know she was like should

1:31

I just let it go? You know

1:34

all of these things come back

1:36

to boundaries around money for sure but

1:38

also it really starts to touch

1:40

on our own personal money blocks because

1:44

no one can tell you

1:46

what to do around

1:48

this. There's no real

1:50

rule of thumb when

1:52

it comes to when

1:54

should you chase things

1:56

up? When should you

1:58

let things go? When

2:00

is it better to

2:02

stand up for yourself

2:04

or just let things

2:06

go? There's no right

2:08

or wrong. You have

2:10

to know this based on your

2:12

situation and how you feel about things, okay?

2:14

That being said. Oftentimes the money block that

2:16

comes around this is a real fear of

2:18

talking about money. Now maybe your family hated

2:20

talking about money and this is true whether

2:22

you grew up rich, poor, or middle class,

2:25

anything by the way. In some families... It's

2:27

kind of okay, like, you know, the parents

2:29

might have talked about money openly and honestly

2:31

with kids or it just wasn't a taboo

2:33

thing. In some families, you're not even allowed

2:35

to mention the word. It was like a

2:37

dirty word. And Willow came home from school

2:39

one time and she said that. She goes,

2:41

oh, this person said that money is a

2:43

dirty word. And I was like, what do

2:45

you mean? I swear a lot, right? So

2:47

they know what swear words are in dirty.

2:49

And I'm like, what do you mean? She

2:51

goes, no, she said money is a rude

2:53

word and then she's not allowed to say

2:55

it. And I went, well, in our family,

2:57

we love talking about money. Like in our

2:59

family, we love talking about money. Because what

3:01

I want to aim for my kids is

3:03

neutrality around money. Money is not evil. It's

3:05

not the be all and end all. It

3:07

doesn't make you a better person, doesn't make

3:09

you a worse person than anyone. So I'm

3:11

just aiminging for neutrality about money. Okay, and

3:13

I'll make heaps of mistakes. I'll give my

3:15

kids money box too. Let's put that out

3:17

there. So don't think, oh in the future.

3:19

Ah, Denise's kids aren't good with money. Yeah,

3:21

I'm sure I'll do that. But all of

3:23

our stuff comes from our family. And there's

3:25

always a story. Okay, so when it comes

3:27

to chasing up money, where does that hit

3:29

your money story? So it could be that

3:31

you do want to stand up for yourself

3:33

because you want to reclaim this thing that

3:35

talking about money is evil. And of course,

3:37

if you've been told that for a long

3:39

time, it's going to be really hard to

3:41

set your prices, send invoices, chase up invoices,

3:43

chase up money, because every single part of

3:45

you is just going, this is wrong.

3:47

wrong. This is bad.

3:49

This is like so

3:51

impolite. I'm a disgusting,

3:53

horrible person. Of course,

3:55

you can have compassion

3:57

for yourself and try

3:59

and neutralize that and

4:01

work through it. And

4:03

this is absolutely the

4:05

stuff we do in

4:07

Money Bootcamp, by the

4:09

way. So if you're

4:11

not in our community,

4:13

come and join us.

4:15

Denise, dt .com,/bootcamp. Now's the

4:17

time because that, that

4:19

money block costs you

4:21

money. It

4:23

costs you money to not be

4:25

able to have a normal honest

4:27

conversation. Okay. And

4:29

my money mentor, Kendall Summerhawk,

4:32

she always would say at

4:34

the conferences we go to,

4:36

she said, talking about money

4:38

should be like asking someone

4:40

to pass the salt because

4:42

you wouldn't be sitting there going, Oh

4:45

my God, they're going to think I'm so horrible for

4:47

asking for salt. Oh my God, are they going to

4:49

give it to me? Do I deserve the salt? Sometimes

4:51

you do if you're an overthinker. But it's like, do

4:53

I deserve the salt? What are they going to think

4:55

about me even asking? Am I going to say it

4:57

wrong? Am I taking

4:59

salt away from other people? Is there enough salt

5:01

in the shaker for everyone? That

5:03

all sounds very familiar if you are overthinker

5:06

about things like that, right? And so she

5:08

says, you should just be able to say,

5:10

Oh, excuse me, can you pass the salt?

5:12

Just like you should say, Oh, by the

5:14

way, my price is blah, blah, blah.

5:16

Oh, by the way, your payment failed

5:18

and not make it mean anything about

5:20

you as a person. But we

5:22

know that that's hard. Of course,

5:25

it feels hard. Of course, it

5:27

feels ugly. So that's what we want

5:29

to aim for just that neutrality.

5:31

And you have to do that work

5:33

around it. Okay. So then there's

5:35

some stuff there to explore around what

5:37

kind of clients are you

5:39

attracting? Okay, so

5:41

this is again, it's money mindset

5:43

work. Because if you are

5:45

undercharging and still feeling guilty

5:48

about it, I find that

5:50

people then become a bit of

5:52

a vibrational match to clients

5:54

who take advantage, not

5:56

because you deserve it, not

5:58

because, you know, you're attracted it in,

6:00

it's just seems to be like

6:02

it's a vibrational match in

6:05

so many ways right

6:07

because sometimes they deliberately

6:09

look for people that they

6:11

can like get away with horrible

6:13

stuff too. Or sometimes you

6:15

miss the red flags or

6:17

you're so used to you

6:19

know giving and giving that

6:22

you just don't you don't see

6:24

it. Okay. And what I find

6:26

that what happens is if

6:28

you're have all of those like

6:30

wonky weird money blocks and then

6:32

you're attracting those people and then

6:35

they default right and so then it

6:37

becomes a self-fulfilling thing I'm not

6:39

good with money I shouldn't talk

6:41

about money it's really bad and you

6:44

don't have the boundaries so then they

6:46

do it again and they do it

6:48

again and they tell their friends oh

6:50

come and work with this chick she's

6:52

really cheap or come work with this

6:54

person you know you can get a

6:56

bargain And this isn't all on a

6:59

conscious level, sometimes this is just completely

7:01

unconscious, because birds of a feather flock

7:03

together, right? And so I find that

7:05

the stronger that you get, the more

7:07

work that you do internally around your

7:09

own money mindset, the less, like, the

7:12

fewer, I should say, fewer bad clients

7:14

that you attract, because they just, they see

7:16

the red flags. They go, oh, she's talking

7:18

on a website about, you know, paying

7:20

a deposit. No, I don't want to

7:22

do that. Or a... They're just not attracted

7:24

to you because they just they know that

7:26

they can't get away with it as much.

7:28

So don't blame yourself because we've all

7:31

gone through that. Absolutely. Oh my

7:33

God my first year of clients disaster

7:35

because I didn't know how to have

7:37

these conversations. You know I didn't know the

7:39

first time someone defaulted I thought I

7:41

was going to die I was like oh my

7:43

god I have to ask them and then at

7:46

some point then it just becomes oh by the

7:48

way you payment failed no big deal he's how

7:50

you fix it up. And then occasionally you'll

7:52

still get people who slip through who

7:55

will try and cheat you who will

7:57

not pay and you guess what you

7:59

know going to die. It's not going to

8:01

be bad. It's fine. You'll be able

8:03

to deal with it. The problem is sometimes when

8:05

you don't know how to deal with it

8:07

and you just let them get away with it

8:10

more and more and more. And as I

8:12

said, it becomes a self -fulfilling prophecy. So how

8:14

do you know when it's better just to let

8:16

it go? So sometimes that will happen that

8:18

you will take ownership of your money mindset stuff.

8:20

You know, you feel like you're strong and

8:22

then something will still happen. And I've had people

8:24

who have gone the

8:27

legal route because it felt empowering

8:29

for them to stand up for themselves.

8:31

I've also had people who've just let it

8:33

go. There's no right or wrong. Like

8:36

I'm definitely a bit of a let it go

8:38

person. But there's been

8:40

times where I've said, no, you

8:42

know, this is what you owe me payment plan. We'll

8:44

do it. I've had people who've

8:46

asked to be led out of the payment plans.

8:48

I've said, no, I've had people who have, you

8:51

know, like you can choose. I've had people who've,

8:53

I don't know if I believe them. I've had

8:55

people who have like, oh yeah, my spouse signed

8:57

up for this and they died. I think some

8:59

of that's true. I've seen some of it. I

9:01

don't think it is true. And sometimes

9:03

I've just gone, cool. If that's how

9:06

you want to get money from people,

9:08

how about it? How

9:12

do you get better at knowing

9:14

the difference? And it's all on

9:16

your internal work, working on loving

9:18

and accepting yourself, working

9:21

on your own

9:23

curiosity around your blocks and

9:25

where they've come from. Being

9:27

in conversation with other people

9:29

who are having similar issues

9:31

and realizing that it's normal

9:33

to set boundaries. It's

9:36

normal to, you know, have to have

9:38

awkward money conversations. Okay.

9:40

So a good resource for you. So

9:42

I've got a free ebook called

9:44

awkward money conversations made easy. Okay.

9:46

Awkward money conversations made easy. And there's

9:48

all those scenarios that this person

9:51

has written in about chasing up money

9:53

following up invoices, failed payments. I've

9:55

given you scripts for that. Now, this

9:57

isn't legal advice. Disclaimer, please do

9:59

not me for this. It's just like if you

10:01

don't know what to say here are some things

10:04

that you can say but it's more about the

10:06

mindset of it of going you know what it's

10:08

okay to say no it's okay to chase up money

10:10

it's okay to talk about money and

10:12

if you know that you need to

10:15

deal with this more from like an

10:17

energetic level which to be honest everyone

10:19

does including myself come and join us

10:21

in money boot camp. And then that way

10:23

you can do all that inner work. And

10:25

I'm not saying like in our group we

10:27

don't talk a lot about you know all

10:29

of those specific scenarios all the time because

10:32

we really want to focus on money mindset

10:34

not you know just straight business advice but

10:36

it's it's that internal work in the process

10:38

that we go through that will help you

10:40

deal with those things. Okay because you'll

10:42

you'll realize it's not personal and

10:44

it's okay for you talk about money.

10:47

Okay. I love that question. It

10:49

was a big long one too.

10:51

So on a similar note, the

10:53

next question is about how to

10:56

break up with awful clients who

10:58

are mistreating you. See how it's

11:00

a very similar question, right? Because

11:03

sometimes, because we haven't really healed

11:05

some of our own money stories,

11:07

we're attracting people to give us

11:10

that same situation, because it's

11:12

familiar to us. And sometimes it's

11:14

boundaries. Right? And sometimes it's a

11:17

scarcity thinking thing. So I've had

11:19

people who have been like, you

11:21

know, I've got this client and

11:23

they're horrible and they're, you know,

11:25

not even pay me that well

11:27

and all this stuff, but they're

11:30

80% of my income. Or I'm afraid

11:32

that they'll bitch about me, like they've

11:34

threatened to, you know, go public

11:36

or whatever. And I think bad

11:39

clients. I'm definitely a rite of

11:41

passage. It's been very rare that I've met

11:43

someone who hasn't had at least one bad

11:45

experience with a client. And some can get

11:47

really bad, like I've had people have been

11:49

in legal trouble for years over one bad

11:52

client, and I've had people who have just

11:54

been like, oh, I've had a bad client,

11:56

I've recognized it, and I've let it go

11:58

and just learned from it. including myself.

12:00

I've had awful clients too.

12:02

And so that scarcity thinking

12:04

of, you

12:07

know, I'm relying on them. I

12:09

need them. That can be such

12:11

an awful place to be

12:13

in because sometimes, sometimes

12:15

that's true. You know, you're like, well,

12:17

I wouldn't be able to pay

12:19

my rent without this client or whatever

12:21

it is. And so it's never good

12:23

to be in those kind of

12:26

relationships. And even if for a

12:28

while, if you can afford it

12:30

to let someone go before new

12:32

work comes in, sometimes that's the

12:34

decluttering that you need to make

12:36

space for new clients. And it is

12:38

miraculous. Sometimes it just happens like

12:40

that. If you know that that would

12:42

actually cause a lot of issues

12:44

and drama, then you have to side

12:46

hustle. You have to hustle and

12:49

get those new clients so then you

12:51

can replace that income. Because

12:53

often with awful clients, there is

12:55

such a huge cost anyway. There's

12:57

an emotional cost and energetic cost.

12:59

There's often a financial cost too,

13:02

because it's like when you have

13:04

a terrible job, you end up

13:06

spending money in other ways to

13:08

compensate for that, to medicate

13:10

yourself, to numb yourself with

13:12

shopping or alcohol or food

13:14

anyway. Or it just feels

13:16

so awful. Not all money

13:19

feels like good money. Okay,

13:21

so you have to get clear on

13:23

what the cost is to you.

13:26

What is it costing you to not

13:28

have or to have that person

13:30

in your life? And, and

13:32

yeah, you can how to break up with

13:34

them. I've seen a couple

13:36

of different ways. So again, that awkward

13:38

money conversations has some advice

13:40

in there, I think about

13:43

breakups. But I would say

13:45

to like come to an end of

13:47

a contract, like you can say, great, we're coming

13:49

to the end of the contract. And I've

13:51

said to people, you know, you've outgrown me. Because

13:54

especially if you've got an awful client

13:56

who's maybe a bit of a

13:58

narcissist has a narcissistic personality. or an

14:00

ego kind of problem, you kind of

14:02

have to do that sometimes to appeal

14:05

to their ego to say, you know

14:07

what, I've come to the end of

14:09

what I can give you, what I

14:11

can teach you. And I've actually even

14:13

said to people, I've gone like, I

14:15

will take your money, but this is

14:18

not the best use of your funds.

14:20

And I've said that to people not

14:22

who are awful, but just who, you

14:24

know, maybe weren't ready. for my work

14:26

or you know weren't right for a

14:29

retreat investment wasn't the appropriate investment I've

14:31

just gone I will take your money

14:33

and I'll spend it guilt-free but this

14:35

is not the best use of your

14:37

income right now you know I think

14:40

you could you'd be better off spending

14:42

it on Facebook ads or spending it

14:44

on this and you could say that

14:46

to a client too and make it

14:48

very clear you know from this date

14:50

I'm gonna hand over your file or

14:53

I'm gonna you know stop working but

14:55

you cannot live like that like that

14:57

forever It's so exhausting and it's, yeah,

14:59

it's just, it's really not good, is

15:01

it? So yeah, there's lots of different

15:04

ways you can just say, I'm done,

15:06

here's the end of our contract, if

15:08

you want to, you can find someone

15:10

else, and don't be afraid about people

15:12

bad-massing you because you know what, they're

15:15

probably already doing it. And I found

15:17

that people who are like that end

15:19

up doing this again and again and

15:21

again. And if you got together with

15:23

lots of different people, you'd realize that

15:25

everyone's feeling the same way, like the

15:28

threat of being, you know, writing a

15:30

bad review. Who cares if they write

15:32

a bad review? Let people be wrong

15:34

about you, is my new philosophy on

15:36

that. Okay, cool. Let's take a quick

15:39

break, and then I've got some more

15:41

questions after this. Hey there, this is

15:43

Megan Moran from the Mom Prenewer Guide

15:45

in Cleveland, Ohio. Denise, I cannot thank

15:47

you enough for all that you are

15:50

doing for us fellow entrepreneurs. From Get

15:52

Rich Lucky Bitch to Chill Prenewer to

15:54

joining your Sacred Money Architects program, I

15:56

have learned so much on how to

15:58

be a mom entrepreneur with a little

16:01

bit more ease. In your books, I've

16:03

learned that you don't have to overcomplicate

16:05

things. You can make marketing simple and

16:07

you can make it in a way

16:09

that's right for you. From marketing your

16:11

business by sharing what you do and

16:14

making an offer to living a keyless

16:16

lifestyle and not having too much friction

16:18

in what you do. pairing that with

16:20

sacred money archetypes by figuring out who

16:22

I am down to the core and

16:25

using that to guide the activities and

16:27

the way that I'm serving people in

16:29

my business has transformed my life. Denise

16:31

again I cannot thank you enough for

16:33

all the work that you're doing and

16:36

I can't wait to see what else

16:38

you come up with in the future

16:40

because I know for sure I'm going

16:42

to be consuming it like no other.

16:45

Thank you again for all that you

16:47

do. doing an ask me anything episode

16:49

and I'm going through some questions that

16:51

I've got. So this question is how

16:54

to set your business to autopilot and

16:56

enjoy an end of year break. Now

16:58

that's all the information I have about

17:00

this question. So it totally depends on

17:03

what you do, but this is advice

17:05

that works for a lot of different

17:07

businesses. Okay, if you want to make

17:09

money when you're not actively working, you

17:12

do have to create some form of

17:14

passive income. Now, this can come in

17:16

so many different forms. You can write

17:19

a book. You can create a course.

17:21

You can get ad revenue. You can

17:23

get royalties. You can make money from

17:25

affiliate sales. There's so many different ways.

17:28

So it depends on how much you

17:30

need to make. But I really feel

17:32

like every business needs to have

17:35

some of these extra forms of

17:37

income. Not just because you want

17:39

to take a break, which is

17:41

a great reason. But let me tell

17:43

you a couple other ones. So my

17:45

friend Jody Jellis, who creates funnels and

17:47

websites and you know she's an

17:50

amazing marketing expert, she had an

17:52

accident recently. She was doing, I

17:54

think she was doing like aerial yoga

17:56

or something and she literally landed on

17:59

her head and and like just

18:01

could not move, she was in

18:03

a bed and she's still recovering,

18:05

right? So like without being

18:08

able to have passive income

18:10

and team and not have

18:13

everything in the business rely

18:15

on her, like everything would

18:17

have gone horribly and it

18:20

was still really challenging, right?

18:22

And so you never know

18:24

what's coming. And you know,

18:26

you might want to have. a

18:29

baby, you might want to expand

18:31

your family, you might want to

18:33

go traveling. I've had friends now

18:36

that, like most of my friends

18:38

are in their mid to late

18:40

40s, who've had to look after

18:43

family members, look after parents,

18:45

and this has a massive

18:47

impact on our businesses and

18:49

our incomes. So the more that

18:52

we can recession proof our business,

18:54

illness, proof our business as much

18:56

as possible. the better off will

18:58

be. Okay, so in my business,

19:01

I make book royalties from my

19:03

books, so I get those every

19:05

six months. I've got a couple

19:08

of courses that people can buy

19:10

at any time. I've got, you

19:12

know, usually payment plans from when

19:15

I've done big launches. I get

19:17

some affiliate revenue. I don't do

19:19

ad revenue because I don't have

19:21

monetization set on any of my

19:24

videos, but some people do that.

19:26

And there's... You know, I've got an app

19:28

that's free, but some people sell their

19:30

apps and things. You know, there's so

19:32

many different ways that you can create income

19:35

when you're not actively working. I find

19:37

though that there's a massive big mindset

19:39

shift for people around that, that it

19:41

doesn't feel like it's real or it

19:43

feels like it's too much hard work.

19:45

It really creates a lot of money

19:47

blocks for people. I've written a lot

19:50

about... passive income. So if you just

19:52

Google just Google Denise D.T.T. passive income,

19:54

you'll see all the different articles I've

19:56

written about it because I honestly think

19:58

it's not a logistics thing. it's

20:00

absolutely a mindset thing. Okay,

20:02

so that's what I would do. Set

20:04

your business to autopilot. What does that

20:07

mean to you? So it could be

20:09

for the next couple of

20:11

months, look at everything that

20:13

you do in your business and I've

20:15

got advice for this in my

20:17

book, Chill and Prosper as well, and

20:19

you look at everything you go, okay,

20:22

what can we automate? What can

20:24

we delegate? Well, actually, sorry,

20:26

it's always start with eliminate first.

20:28

What can we eliminate? So no

20:30

one needs to do this. Then

20:32

what do we automate? What do we

20:34

delegate? What can we batch? And batching

20:36

is just doing like similar things

20:38

together. So for me, I'm in the

20:41

podcast studio, I'll do 10 episodes today.

20:43

So I've batched it, I've done it.

20:45

Those are the sort of things that

20:47

you look at because I really, I

20:49

don't know that many people whose businesses

20:51

are on complete auto pilot as in

20:54

they never have to do anything. But

20:56

you can definitely set up your business

20:58

to earn money in a more passive

21:00

way and be able to take some

21:02

time off without not having any income.

21:05

Okay? Now the other thing is it's

21:07

it's definitely a mindset shift around allowing

21:09

yourself to take a break. We used

21:11

to run the money boot camp group

21:14

365 days a year 24 7. Oh, I

21:16

will be there for you. I was like

21:18

a chat line lady. I'll be there for

21:20

you anytime day or night. 365 days a

21:22

year and people would tag me on Christmas

21:24

Day, right. And so it was

21:26

a mindset shift for me to

21:28

say, actually, you don't need me

21:31

on weekends. I'm going to not

21:33

answer questions on weekends. And we're

21:35

going to take two weeks over

21:38

Christmas where we shut down the

21:40

group and we do it over the

21:42

East a long weekend. And so no

21:44

one, even my team, does not have

21:46

to be on. And it's paid for

21:48

my team. And we just go like,

21:50

we're actually completely switched off.

21:52

And you might think, oh,

21:55

cool. Surely that's an easy thing to do.

21:57

It took me like 10 years to do that.

21:59

Oh no, maybe. I think we were like eight years into

22:01

the group where I was like, Oh my God, am I going

22:03

to take Christmas off? And

22:06

it felt really good to be able

22:08

to do that. But that was a decision

22:10

and I had to get over all

22:12

my blocks of like, no, but people need

22:14

me. I'm not going to take time

22:16

off. So I hope that answers your question,

22:18

right? It's a real mix of practical

22:20

stuff of actually allowing yourself to get paid

22:22

for things when you're not around.

22:24

And also the mindset shift

22:27

of allowing yourself to take time off.

22:30

Great question though. Great question.

22:32

Okay. Um, all

22:35

right. Now this is a very

22:37

similar question, actually. I'm glad someone

22:39

asked this one too. Um, so

22:41

my team was saying people are

22:43

asking a lot about growing wealth

22:45

when you have a chronic illness

22:48

or disability, um, particularly feeling like

22:50

it's hard to find role models

22:52

who are thriving. And you know,

22:54

big shout out to anyone in

22:56

our community who is dealing with,

22:58

um, uh, disability, a chronic illness

23:00

and invisible, um, disability as well,

23:02

because here's the thing. There's actually more

23:05

people than you think who are dealing with

23:07

those sorts of issues. And I

23:09

think that's the key, right? Is

23:11

it's hard to find role models

23:13

who are thriving because so many

23:15

people feel like they have to

23:17

hide it or they're struggling with

23:19

visibility around this, not everyone. Like

23:22

there's definitely, um, people who, you

23:24

know, are open about it. But

23:26

I think there's a shift that needs

23:28

to happen around this is that,

23:30

um, people are scared to sometimes

23:32

disclose things like that because they're worried

23:34

that their clients would think that

23:36

they're not reliable or

23:39

that it just doesn't feel very

23:41

sexy to talk about. Or, um,

23:43

yeah, they just worried about how

23:45

people would react if they disclose

23:47

things, particularly if they've got clients,

23:49

right? So there's a lot of

23:51

hidden kind of stuff. Now, very

23:53

similar to the question I had

23:55

before about setting your business on

23:58

autopilot, um, I

24:00

think. But the advice is very similar,

24:02

right? Because however people want

24:04

to take a break from

24:06

their business, the work to

24:08

do that is very similar.

24:10

Whether it's you know that

24:12

you have limited energy or

24:14

you have limited physical capacity

24:16

or you deliberately want to

24:18

take time off for a

24:20

baby or travel or caring

24:22

responsibilities, it's the same. So

24:24

it's looking, being very honest

24:26

about what you can do. Again,

24:28

eliminating things. No one should be

24:30

doing this. An example of this

24:33

too could be where you have a

24:35

product or service, that causes you stress.

24:37

You know, and you might go,

24:39

actually do not want to, I'm

24:42

no longer going to take on

24:44

clients for last minute jobs unless

24:46

it's like a premium rate, because

24:48

that does not work for my illness.

24:50

It does not work for my disability.

24:52

I do not know if I'll have

24:54

the energy to do it. Similarly,

24:57

it might not work for you

24:59

if you have young kids or

25:01

caring responsibilities, right? So that could

25:03

be a decision. I'm going to

25:05

eliminate the things that bring me

25:07

stress. I'm going to eliminate clients

25:09

or offerings that do not work for

25:11

me. I used to get up really early

25:13

and have like 4.30 a.m. sessions did not

25:15

work for me. After a while, it was

25:18

not good for my mental health, right?

25:20

So eliminate first, then you look

25:22

at what can I automate? And

25:24

automation is such an important tool

25:26

for every business, but particularly if

25:28

you know that you have limited

25:30

energy. So repetitive tasks, maybe it's

25:32

investing in a bit of software,

25:34

which is often very low costs,

25:37

if not free in some cases,

25:39

to do things like online appointments.

25:41

You know, I used to get

25:43

emails back and forth, what day in

25:45

time works for you? Well, I'm on

25:47

this time zone, I'm on this time

25:50

zone. eliminate that as a stressor for

25:52

you. Allow people to book

25:54

online with you. Maybe you

25:56

shift the way that you

25:59

make offerings. Actually, most of

26:01

the, this is really interesting, even

26:03

as I'm processing it aloud. I've

26:05

had a lot of like intuitive

26:07

readings over the last couple of

26:10

years that were not live. As in, we

26:12

didn't get on Zoom together, they sent

26:14

me an audio. Isn't that

26:16

interesting? And I think that's just because

26:19

the way I don't mind connecting like that,

26:21

it actually is great. I've got a friend

26:23

who's a psychic medium who's also a nurse,

26:25

my friend Rebecca Gibson, and that's how she

26:27

does her readings often now is that people

26:30

will buy the reading and it will be

26:32

like an hour reading and she'll send them

26:34

an audio. So she can do that as

26:36

her energy when she has the energy for it.

26:38

Okay, so you might think, oh, but no one would do

26:41

that, no one would pay for it, it has to

26:43

be live or it has to be in person. I'm

26:45

telling you, that's not, I'm a person, I'm telling me,

26:47

I'm a person, I'm, I'm, I'm, I'm telling, I'm, I'm, I'm, I'm,

26:49

I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm,

26:51

I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, I'm, And it's

26:53

been great. And then maybe you

26:56

have a rule for yourself that

26:58

you only take on a certain

27:00

amount or you set really like

27:02

clear boundaries around how quickly people

27:04

will get that back. And so

27:06

then there's no pressure on you to

27:09

do that. You've shifted and

27:11

changed your business model. Maybe

27:13

you can no longer do

27:15

in-person stuff because you just

27:17

don't know, it gives you too

27:19

much stress about the uncertainty of

27:21

it. Move it online. It's totally fine

27:24

to have it exactly the way it

27:26

works for you. And have something for

27:28

people to buy that they can, you

27:31

know, a passive income thing, a book,

27:33

a course, something that doesn't require always

27:35

you. And if you can afford it,

27:38

as your business gets bigger, hire people

27:40

in to come and support you. So

27:42

it could be someone who does your

27:44

customer service for you. If you run

27:46

events, but you know that you get really

27:48

tired at the end of the day. I

27:50

mean, I don't have a chronic illness, but

27:53

for me as an introvert, the end of

27:55

the day, I just can't do it anymore.

27:57

So I would bring in like someone like

27:59

my friend Victor. Gipson to be

28:01

like my wing woman and

28:03

so I'd be like I'll do the

28:05

morning sessions you do the night

28:07

sessions and having that kind

28:09

of just honesty in

28:12

yourself that you don't

28:14

have to be everything to everyone you

28:16

can bring in other people to

28:18

help you you can allow people to

28:20

support you and actually my friend Tash

28:22

Corbin you know she she has chronic

28:24

illnesses and she has you know physical

28:26

challenges as well with operations that she's

28:28

had over the last couple of years

28:30

and at her conference recently she she

28:32

had a lot of friends there who

28:34

were in very similar industries and she

28:36

was just like can someone run a

28:38

session for me because I can't I can't

28:41

do it and we're like yep done

28:43

and then I was having a colonoscopy and

28:45

she sent me a message she was

28:47

like if you need me to I'm gonna

28:49

be on the call if you need

28:51

to go and poop poop yourself I'll be

28:53

there for you because I want to

28:55

give back and I just thought

28:57

wow that's just so beautiful it's a

28:59

real lesson in in receiving and

29:01

it's a real lesson in just being

29:03

I don't know just honest sometimes

29:05

about I'm like like what

29:07

we can do and what we

29:09

can't do so big shout out

29:11

to definitely any of the chronic

29:13

illness disability communities in the entrepreneurial

29:15

world because yes you have you

29:17

have extra challenges absolutely and you

29:19

know hopefully some of that advice

29:21

has been really helpful for you

29:23

and also you know like I

29:25

think don't be afraid to be honest

29:27

with your community and share those things

29:30

because obviously there's a lot of people

29:32

in the same boat who feel alone

29:34

and they feel like they don't have

29:36

role models to look up to so

29:38

I mean you can be that role

29:40

model and you can inspire other people

29:42

to also be role models right which

29:44

is beautiful so thank you thank you

29:46

so much for that question okay I can probably do

29:49

one more okay

29:52

okay this is a good one oh

29:54

I love it these are all similar themes

29:57

right um how can you do money mindset

29:59

work is this Is there some way

30:01

we can automatically do it daily?

30:03

Something we can automatically do it

30:05

daily. Now, I love teaching this

30:07

on Money Boot Camp. Some of,

30:09

we call these anchors. And it's

30:11

looking at where you can put

30:13

these money mindset reminders into your

30:15

life without you having to always

30:17

think about it. Because you might

30:19

think, oh Denise, I bet you're

30:21

doing your money mindset every day,

30:23

you're like gentling and you're just

30:25

so good and so diligent. And

30:27

I'm not, I'm super lazy with

30:29

my manifesting, but I've got enough

30:31

things in my life now that

30:33

I am doing money mindset work

30:35

daily without having to think about

30:37

it too much. So here are

30:39

a couple of my tips. Number

30:41

one, be in community with other

30:44

people talking about it. And that

30:46

just sounds like a plug for

30:48

my money boot camp. It's not

30:50

at all. It's just so crucial

30:52

to be around people talking about

30:54

this conversation of money. So it

30:56

can be normalized. So you are

30:58

just immersed in it without always

31:00

having to think about it. When

31:02

there's someone in our money community

31:04

who has a breakthrough and shares

31:06

a hire around it, it has

31:08

such... a healing impact on the

31:10

whole community because one, it sparks

31:12

off and someone goes, oh my

31:14

God, same but different, oh my

31:16

God, exactly the same thing happened

31:18

to me. You feel less alone,

31:20

you feel less weird, like you're

31:22

just like, oh yeah, okay, but

31:24

also, like, you're just in that

31:26

conversation of healing and curiosity in

31:28

real time, all of the time.

31:30

And because we've got so many

31:32

people in our community, now there's

31:34

always someone going through something any

31:36

time day or night. So you

31:38

know when you're having those moments,

31:40

you're just like, I feel really

31:42

scared. There's always going to be

31:44

someone online because we're a global

31:46

community, right? So that's how you

31:48

do it automatically is immersing yourself

31:51

in the water of it every

31:53

day. Now then you can take

31:55

it one step further, right? So

31:57

I like to teach, as I

31:59

said, what I call... anchors and

32:01

looking at what works for your

32:03

brain some of us have to see

32:05

things to believe it and so you

32:07

might be a real visual person

32:09

and so things like dream boards

32:11

are going to be really important

32:14

to you what's on your screen

32:16

saver what's around you that you

32:18

see every day posters words it

32:20

could be things like that remind you

32:23

to do that money mindset work so

32:25

my I have a little pop-up on

32:27

my calendar every day and it will

32:29

come up and it will just tell

32:31

me the things of like what I'm working on

32:34

at the moment. So it might, I'll just try

32:36

and pull up one of my, so at the

32:38

moment I'm selling some houses. So I'm like,

32:40

you know, the perfect person at the perfect

32:42

price. And that's like a little pop-up reminder

32:44

on my phone that comes up on my

32:47

calendar. Those are the things that you only

32:49

have to set up once and then you

32:51

don't have to think about them. And I've

32:53

got so many little things like that, that

32:56

if you're a more kinesthetic person and you

32:58

need to feel things, if you need to

33:00

hear things, you can layer these into your

33:03

life and then you don't really have

33:05

to think about it. And like, I'd love

33:07

to say that I'm writing my goals down

33:09

every day, I don't always remember to

33:11

do it. But there's never a day

33:13

that I go without some reminder of

33:15

my money mindset work. Okay so make

33:18

sure you come and join us in

33:20

money boot camp so you can just

33:22

be immersed in that culture and you

33:24

know you'll realize that you're just normal

33:26

like everyone else we're all dealing with

33:28

our work and it will inspire you

33:30

to shift those. Okay well great questions today

33:32

thank you so much everybody and yeah

33:35

I actually do want to share another

33:37

book that I'm reading at the moment

33:39

with some lessons in it too so

33:41

don't go away because that's always a

33:43

question is what are you reading at

33:45

the moment. I'll see in a sec. Hello, my

33:47

name is Tash Corbin and I

33:49

teach consent-driven marketing and sales strategies

33:51

to online business owners. I've been

33:54

a member of Denise's Money Boot

33:56

Camp for several years now and

33:58

the things that I love about

34:00

boot camp are that it

34:02

is a deeply inclusive space

34:04

and Denise's program is not

34:06

built on toxic positivity or

34:09

bypassing our real and lived

34:11

experiences. Denise never tells us

34:13

to hustle harder or burn

34:15

ourselves out or subscribe to

34:17

the patriarchal systems and tools

34:19

that are pervasive in online

34:21

platforms and the personal development

34:24

world these days. One of

34:26

the things that I love

34:28

about Money Boot Camp is

34:30

that it hasn't just helped

34:32

me to increase how much

34:34

money I make and how

34:36

much money I keep in

34:38

building my investments and savings,

34:40

but it's helped me embrace

34:42

a life of easy, lazy, and

34:45

fun approaches to making more money

34:47

and keeping more money. Money is

34:49

fun for us to make, to

34:52

spend. to invest and to give

34:54

away and embracing the

34:56

approach that Denise teaches

34:58

has completely changed my

35:00

life for the better.

35:02

I am so grateful

35:05

for Money Group Camp.

35:07

Okay, welcome back. So, final

35:09

question for today is what

35:11

book am I reading? a

35:13

book by Keenan Thompson. So

35:15

you might know Keenan from

35:17

some of his acting work

35:19

as a kid and he

35:21

was I think he's in

35:23

like Mighty Ducks 2 or

35:25

something and then he's most

35:27

well-known at the moment for

35:29

being the longest running cast

35:31

member on Saturday Night Live and

35:33

he's got a book that's just come

35:35

out and it is such a cool

35:37

book but again money

35:39

mindset lessons right so

35:41

Keenan went bankrupt. And he's

35:44

like early 20s because he

35:46

had a lot of success

35:48

as a child actor and

35:50

as a teen actor and

35:52

made a lot of money

35:54

and then did a lot

35:56

of the things that we

35:58

do where we spend money

36:01

that we shouldn't and we

36:03

over like we've got I

36:06

think he bought like a

36:08

big house like all this

36:10

stuff that's very very relatable

36:13

as someone who is also

36:15

a new money person right

36:17

and yeah again very honest

36:19

and open about his mistakes and

36:21

what he learned and the humiliation

36:23

and ego that came up for

36:25

him about being bankrupt at such

36:27

an early age and the you

36:29

know the implications of that so

36:31

so good so I highly recommend

36:33

that book especially I mean I

36:36

didn't know much about his career

36:38

other than Saturday Night Live and he

36:40

really goes in real detail. So if

36:42

you have been a fan for a

36:45

long time, I think you'll get a

36:47

lot of juicy bits from that. And

36:49

then being a money mindset student like

36:52

I am, I think you'll appreciate some

36:54

of the money lessons too. So his

36:56

book is called When I Was Your

36:59

Age, Life lessons, funny stories and questionable

37:01

parenting advice from a professional clown. And

37:03

that's... Kenan Thompson. All right, thank you

37:06

so much for all your questions and

37:08

I will see you on another

37:10

episode of Chill and Prosper next

37:12

week. Take care, bye. Thanks for

37:15

listening to Chill and Prosper. Tell

37:17

your friends to Chill and Prosper.

37:19

Review and subscribe. We hope you

37:22

had a very good time.

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