In this enlightening episode, Dr. Melissa Crum joins Amy Lynn to unpack how intercultural conflict styles shape the way we communicate—and miscommunicate—in the workplace and beyond.

They dive into what happens when direct, passionate communication is misread as aggression, how early life experiences influence how we show up, and why rewriting the stories we tell ourselves (and others) is key to connection.

From emotional expression to healthy boundaries and the power of curiosity, this conversation is a game changer for people-first leaders 💬💡

🌐 Learn more about Dr. Crum's Cultural Competence Series: Cultural Competence Series

Additional Resources:

Connect with Dr. Melissa Crum on LinkedIn

Learn more about Dr. Melissa Crum’s Work

Discover Your Spiritual Intelligence at Work

Connect with Amy Lynn Durham

Learn More About Create Magic at Work

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Key Takeaways:

• Communication styles are often misread—especially when emotional expression and directness are involved.
• Stories we create in our heads can distort how we receive others’ words and actions.
• Leaders must flex their communication to build trust, not just deliver clarity.
• Boundaries are about honoring both yourself and others—without resentment.
• Emotional intelligence starts with curiosity, not judgment.