The Role of AI in Business Processes: Ethics, Insights, and a Path Forward

💻+ 🙋 How is AI shaking up business processes, especially in ERP systems like Business Central? In the latest episode of the Dynamics Corner podcast, Kris and Brad are joined by experts Søren Friis Alexandersen and Christian Lenz as they delve into critical issues of the day. We talk about using AI to meet business goals, why it's crucial to be clear about how AI makes decisions, and the ethics of using AI. We also look at balancing human touch with AI automation, the risk of de-skilling due of reliance on AI, and the limits of what AI can do. The big takeaway? We need to be smart about how we bring AI into business.
Here are some other topics we covered:
🪟 Transparency is key when working with AI: Always know how AI makes its decisions.
🤖 AI doesn't stand on its own: Humans + AI = better results.
🍀Ethics matter: We need to continually reflect on the moral aspects of AI use.
👾Know the limits: We need to be clear on what AI can and can't do and define its boundaries to keep it effective.
🫶 Societal benefits: Yes, we have concerns, but how can AI benefit social progress?

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