Episode Transcript
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0:02
There are two things in the market
0:04
that are challenging. First, it's just the
0:06
affordability of houses. And the second one
0:08
is that in Europe we have now
0:10
the Green Deal, where
0:12
by 2030 we want to reduce
0:15
carbon emissions. So if we
0:17
want to get to the targets that the EU has
0:19
asked from its member states, we need
0:21
to renovate 220 million homes. That's
0:25
Gurd van Kieckhoven from OPR. Gurd
0:28
is here to chat about a topic we've never
0:30
explored before on fintech files. mortgages.
0:33
This season we're honing in on social
0:35
impact of fintech. And I want
0:37
to know what you're thinking. What do
0:39
mortgages have to do with social impact? It
0:42
turns out a lot. This
0:44
episode, good breaks down why housing
0:46
affordability is crucial for building wealth. We
0:49
also dive into the impact of the EU Green
0:51
Deal on housing. Europe is
0:53
pushing to reduce carbon emissions across
0:55
residential properties. This means retrofitting
0:58
older homes to be more sustainable. You
1:00
often can't even get approved for a mortgage if
1:03
you don't agree to renovate older properties. This
1:05
makes the housing affordability even more of a
1:08
challenge, especially for first time home
1:10
buyers. This is Bianca's
1:12
conversation with Gurd. Enjoy.
1:20
Welcome to fintech files. I'm so
1:22
excited to have you here in
1:24
this episode talking to us about
1:26
something that most of us usually couldn't
1:28
and have some sort of lots
1:30
of emotions around when it comes
1:32
to mortgages. So why did
1:35
you become passionate about the field? I
1:37
think like as a first homeowner, I remember having
1:39
all sorts of emotions is quite a moment that
1:41
most of us can't forget, right? You're
1:43
halfway through trying to understand what the heck
1:45
all the terms are and making sure you
1:47
can afford it. I love solving
1:50
problems and I love building things. And
1:52
at a certain point in time, I got all the domain
1:54
knowledge about it. And so for me, if
1:56
you look at the process of
1:58
applying for a home loan or a mortgage,
2:01
inherently it is not that complex. But
2:05
because it is such a big decision, it creates
2:07
a lot of anxiety. It's very funny.
2:09
My co-founder is currently going through a mortgage process.
2:12
He's I think in Europe, top 10 experts when
2:14
it comes to lending. He's one of the best.
2:17
I cannot tell you the anxiety level that
2:19
he has. We have like therapy sessions now
2:22
in the evening. We are talking
2:24
through his mortgage case, like how can he make it
2:26
work? Should he sell his
2:28
existing property? So even that person
2:30
gets anxious from the process. I think because
2:32
it is a big step, because
2:35
a second problem as well is that
2:37
loan advisors, it's a scarce resource. So
2:39
the people advising you in the bank
2:42
are not always really big experts. And
2:45
you know, there's a lot of like a lot
2:47
of red tape through regulations, rightfully so that is
2:49
there, which just created a lot of complexity in
2:51
the process. So you have taken
2:53
a huge decision. You don't get all the clear
2:55
information you need, and you need to do things
2:57
you don't understand why you need to do them.
2:59
And actually, nobody really understands why we're doing them.
3:02
I think those three really create
3:04
a clunky process today. So
3:06
if you can help me explain, because it sounds
3:08
like you're in your co-founder, not only do therapy
3:10
in your own case, but you set out a
3:12
company, OPPER, to do this. So
3:14
tell our FinTech file listeners out
3:16
there, what is it in
3:18
a really simple way? So
3:20
at OPPER, we build a technology
3:22
that basically helps banks to sell
3:24
mortgages to their clients. And
3:27
it's most simple way. That's how I can
3:29
explain it. So basically, we provide
3:32
them with all the software for
3:34
the borrower to basically go to
3:36
their website, do an affordability assessment,
3:38
all the way to signing actually
3:40
the contract. We develop
3:42
software for the loan advisor to help
3:44
him giving better advice to the clients,
3:47
and also to let's say head office to take
3:50
better credit decisions. When
3:52
you think about this challenge and the
3:54
sudden challenges that the European market is
3:56
facing, the housing market is one that
3:59
screams pretty loudly. And
4:01
as first-time homebuyers, beyond the
4:03
general anxiety that we just
4:05
discussed that even your expert
4:07
co-founder has, what are some
4:09
of the biggest things of impacting the
4:11
accessibility of homeownership today? I
4:14
think today there are two things
4:16
in the market that are challenging. First
4:19
is, as interest rates have increased, or
4:21
at least now we're getting into a
4:23
more volatile interest rate environment, it's
4:26
just the affordability of houses. So
4:29
today first-time homebuyers have
4:32
a really, really hard time of
4:34
acquiring property and getting it financed.
4:38
And one of the predictions that we had
4:40
for this year was that we would see
4:42
much more governmental plans coming up, but
4:45
that hasn't really materialized. So today,
4:47
if you're like lower
4:50
middle class, I
4:52
feel homeownership can be a very meaningful way of
4:54
building wealth, but it's just really, really hard if
4:56
you can't do the down payment. So that's
4:59
a huge challenge, which I see in Europe, and
5:02
which will probably need like governments, public sector, as
5:04
well as private sector to find
5:06
solutions for that. And banks
5:08
are getting creative around more, say
5:11
flexible mortgage products, but I mean,
5:13
it remains hard also given the
5:16
regulations that came after the financial
5:18
crisis. I think that is one. And
5:21
a second one is, I think, a very big
5:23
paradox today, and it's a
5:25
very tricky discussion as well, is
5:27
that in Europe, we have now the
5:29
Green Deal, where by 2030,
5:32
we want to reduce carbon emissions, et cetera.
5:34
So we want to become much more energy
5:36
efficient, much more self-sustaining to fight global warming,
5:39
which is, I think, an amazing cause. The
5:42
only thing is that it has also a really big
5:44
impact on housing markets. So if we
5:46
want to get to the targets that Europe has asked, or
5:48
the EU has asked from its member states, we
5:51
need to renovate 220 million homes. That's
5:55
a huge assignment. And so again,
5:58
there, that means that... governments will say,
6:00
and that's actually happening in a few
6:02
European countries, hey Bianca,
6:04
you want to buy a new property in
6:06
France? Oh, it's an old apartment. Yeah,
6:09
we're only going to give you a mortgage if you renovate it.
6:12
But the renovation cost is going to
6:14
be incredibly high, so your affordability will
6:16
go down. So we're
6:18
having already today, young
6:20
families have difficulties acquiring that
6:23
first property. And in order
6:25
to meet, this is going to sound a bit
6:27
doomsday, in order to meet the
6:29
Green Deal we'll also impose a lot of
6:31
requirements which will make properties even less affordable.
6:37
But how bad does housing affordability in Europe
6:39
really? According to the
6:41
UN, over a third of lower-income households
6:44
experience housing stress. The
6:46
severity varies from country to country, but
6:48
many households pay almost half of their
6:50
income on housing. A
6:52
common piece of financial advice has historically been to
6:55
not spend more than a third of your total
6:57
income on housing. It leaves little room for other
6:59
living expenses like food and transportation. You
7:02
also don't have much left to save
7:04
for unexpected expenses or retirement. To
7:07
try to cool housing costs, interest rates went
7:09
up significantly across Europe since the pandemic. Although
7:13
this helps bringing housing prices down, the overall costs
7:15
for buyers still go up. With
7:21
these rising interest rates, affordability issues are not
7:24
going to change. What
7:26
can technology do? Can technology really be
7:28
that pixie dusk that magic can happen?
7:32
What I would say is in our control today
7:34
is also on
7:37
the fields helping loan
7:39
advisors and borrowers
7:41
to have clarity of what is feasible and
7:43
what is not feasible. And
7:45
what I, for example, see today, and this is
7:47
really something in Europe which is a real issue,
7:50
is that I'm a young family, I
7:53
go to my bank, to my home bank, I say, hey,
7:56
we would love to acquire this apartment. And
7:59
on the other side, And there is like a
8:01
loan advisor that, or let's say a bank
8:03
advisor that also does a lot of other
8:06
products like investment products, payments, whatever. And
8:09
they just say, yeah, I don't think it will be
8:11
feasible, save a little bit more for the future, blah,
8:13
blah, blah. And the
8:15
borrower just goes back or the family just goes
8:17
back and they're just going to rent for another
8:19
six months. Well, actually, if you think
8:21
about it, if I look at what the bank
8:23
could offer, we could have offered them a mortgage,
8:25
we could have offered them something, we could have
8:27
helped them. And I think
8:30
there with our technology, we invested a lot of
8:32
money in helping borrowers
8:35
easily calculate different affordability scenarios themselves.
8:37
But also, and that's actually where
8:39
the most of our R&D went
8:42
into, is helping loan
8:44
advisors have better advisory conversations.
8:47
So to really help them think through like,
8:49
look, this is the current income, this is
8:51
our financial situation, these are the assets we
8:53
have, this is the assets we will have,
8:55
what can we advise you to do so? What
9:01
Gert's describing here is often called a
9:03
stress test. The stress test
9:05
is a way for banks to assess if
9:07
someone will pay their mortgage in different scenarios.
9:10
So for example, what if interest rates rise?
9:13
What if living costs goes up? What
9:16
if you lose your job? The purpose
9:18
is to ensure that banks will still
9:20
receive their payments and that the borrower
9:22
won't take on unnecessary debt. But
9:25
when it comes to planning for the
9:27
future, they use climate targets at another
9:29
layer. What if I get newer
9:31
windows? What about if I
9:33
improve the insulation? These
9:36
are the kinds of questions that home buyers
9:38
can ask that will help access a long-term
9:40
affordability of housing. We
9:46
can also think about, hey, you know, you can
9:48
afford a property of the 250,000 euros, but
9:52
if you want to acquire this property, we
9:54
might also buy investing in heat pumps or
9:57
in solar panels. You could also drive
10:00
your energy costs down, so we could
10:02
also fund that. And
10:04
then long term, you would
10:06
also pay less in energy costs, etc.
10:08
So that planning we all
10:10
provide today to banks with our technology to
10:12
help them provide a much
10:15
better service to their clients. And
10:17
that's just a great example. You kind of
10:19
just walked us through how the loan advisor
10:21
can really use this, right? Because the bank
10:23
effectively has an asset that
10:25
they want to sell. They want to sell
10:28
cash, right? What do you
10:30
think is the awareness of the
10:32
market today? When you're having these
10:34
conversations with the banks and with
10:36
the clients, obviously I think
10:38
society as a whole is outraged about affordability.
10:40
So I think you can read that on
10:42
the process or with news. But
10:45
how is the business world realizing the
10:47
opportunity they have in their books? Yeah, there's
10:49
of course also a third department which
10:51
often plays a role. And that is
10:53
of course risk, which especially after the
10:55
financial crisis sometimes really, really pushes the
10:57
brakes. We have a
11:00
strong presence in the dark region.
11:02
So Germany, Austria, Switzerland. And
11:04
what you there have, and I really, I mean, just
11:07
for me as clients, I really love to work with.
11:10
There are a lot of regional banks. And
11:12
so banks that operate in a certain province
11:15
and often do some real
11:17
estate, fund the local resumes. With
11:19
them, you can really have that conversation. Because
11:22
they are like, look, you live in a city
11:24
we service, we help everybody
11:27
in the city. And
11:30
that means we don't have perfectly standardized mortgages.
11:32
That means sometimes we kind of
11:34
tailor certain mortgage products to somebody,
11:37
but we want to help every
11:39
family within risk in the risk
11:41
category. The only thing is the
11:43
issue that this so they're very receptive to
11:45
the storyline that I just told you, because
11:47
if you talk to C level into board
11:49
level, they're like, yeah, that's our duty. That's
11:52
what we do. We make sure we realize dreams.
11:55
The only thing is they
11:57
still on the field have to find the
11:59
people that. that can give that advice,
12:01
that can do that manufacturing, that
12:04
can do that tailoring of lending
12:06
products. And there, especially with a
12:08
lot of renovation guidelines today, energy
12:11
efficient subsidies, et cetera, it
12:13
just becomes incredibly hard. And there, I think
12:15
with technology, we can play a huge role.
12:19
But housing and also residential
12:21
housing has today a huge
12:23
impact on the gas
12:25
emission we today have within Europe. We
12:29
talk about residential housing. So
12:31
that's a bit how it drills back to our
12:33
industry, because what a lot of governments have been
12:35
doing is been imposing
12:37
the banks to not
12:39
lend money, to
12:41
just acquire an energy-unefficient
12:44
house, like an old castle, without
12:47
having the duty to renovate. And
12:50
this is maybe also interesting for a lot of
12:52
people, because I sometimes hear that that's something that
12:54
doesn't really exist, for example, in the US market.
12:56
But in Europe today, I mean, I sit now
12:59
in Belgium, if I want to buy an old
13:01
castle that basically runs on coal, if
13:04
I go to my bank, they would not finance
13:06
it, unless I do
13:09
a commitment to put an energy-efficient
13:12
heating installation. So
13:17
let's break down a bit what this castle example
13:20
would actually look like. Imagine
13:22
an old castle built centuries ago.
13:25
It's got thick stone walls, drafty windows,
13:27
and an ancient heating system running on
13:30
coal. Sounds charming, right? Well,
13:33
it's basically an emissions nightmare, not
13:35
to mention super expensive to maintain. But
13:38
by retrofitting homes with modern upgrades
13:41
like heat pumps, battery insulation, and
13:43
energy-efficient windows, we can drastically cut
13:45
the carbon footprint. Heat
13:47
pumps can reduce carbon emissions by at
13:49
least 20%, compared with the gas boiler.
13:53
This makes homes greener and more affordable than
13:55
the long run. But there
13:57
is still the issue of immediate affordability. The
14:04
only thing is if you add the concept
14:06
of renovations and
14:08
like re-rebuilding certain houses,
14:11
you add costs to the housing price. So
14:14
a priori, my analysis
14:16
is that interest rates
14:18
rise, affordability becomes more
14:20
tricky. If house
14:22
prices stabilize and become more expensive because
14:25
of renovation duties, affordability goes through the
14:27
roof. So what do we
14:29
need to change to meet these like
14:31
ambitions and these, this just
14:34
divergence of we kind of want to go
14:36
here, we understand this is where we need
14:38
to go. If there is a
14:40
new set of homeowners that
14:42
could lead this green transition,
14:44
here they are. But if
14:46
they can't even afford to be part of
14:48
it, so it needs to happen. First
14:51
and for all, I think we need to safeguard first
14:53
time home buyers in a sense. I don't think we,
14:56
I think we need to make first time home
14:58
buying extremely accessible
15:01
to European families. And
15:04
there again, it's going to be
15:06
a combination of private and public initiatives. A
15:09
second pillar where I think we can work
15:11
on, but again, I'm not a
15:13
policymaker, is people who
15:15
have paid down quite a lot of
15:17
home equity, who might sit
15:20
in houses that aren't
15:22
so energy efficient, stimulate
15:24
them and also inform them to be able
15:26
to do reuptakes on their mortgage in
15:29
order to do certain energy efficient
15:31
works. And it's tricky because you
15:34
need to make sure they do the appropriate kind
15:36
of works. You need to make sure that you're
15:38
not just subsidizing a construction industry. But
15:40
I feel like certain investments could
15:43
be do like installing a heat pump
15:45
and basically being able to use your
15:47
existing mortgage to do that. Because
15:49
that way you're basically renovating, you're
15:52
basically asking people to make a
15:54
positive change to housing to people
15:57
who are financially already further in their journey. If
16:00
we work on that angle, we are at
16:02
the same time renovating the properties we need
16:04
to renovate. And we're safeguarding first and second
16:06
time home buyers. So they
16:09
can take that step in wealth, build
16:11
up wealth, and then pay back to
16:13
the community. Probably advocates of
16:15
the Green Deal will say that goes
16:17
way too slow, but that's also why
16:19
I'm on technology and not on the
16:21
policy-making side. What are some
16:23
of the top cool things you've been seeing being
16:26
implemented in ways towards
16:28
this contribution or home
16:30
contribution towards whether it's carbon emissions
16:33
or just reduction of our footprint
16:35
in this planet? We
16:37
basically look at the property as a living object
16:39
throughout time. And with that I mean, I buy
16:42
a property today, I want to
16:44
live there for 20 years with my family, so I'm
16:46
going to continuously improve its
16:48
energy efficiency with, let's say, doing
16:50
improvements here and there. But
16:53
okay, that's one part, but then tying
16:55
the financial product to it. Meaning
16:58
that you basically say, hey,
17:00
you know, today we spent $500 on
17:02
energy expense, we're
17:06
going to bring it back to $300 because of
17:08
all energy efficient measures we take. And
17:10
then the financing is going to basically
17:12
cover for that for a certain while.
17:15
So you get like active cash flow
17:17
planning on a property. And
17:19
because you're making these investments, you're
17:21
not only driving your monthly expenses,
17:23
your monthly family expenses down, but
17:25
we also make a forecast on
17:28
what the property value would be. So we
17:30
basically say, hey, by doing these measures, the
17:32
property that was initially worth $200 is now
17:34
going to be worth $300. So
17:37
you're basically looking at the property
17:39
as a living asset. What's
17:42
really when you look ahead beyond these
17:44
critical developments in like mortgage and the
17:47
housing sector and the awareness, we have
17:49
to have to not overstimulate
17:51
just the construction industry.
17:53
But doesn't there
17:56
have to be this change
17:58
in awareness and perspective? Doesn't
18:01
that also tie it back to financial
18:04
awareness, which sometimes I feel
18:07
is missing. You have this life path, but
18:10
sometimes I think basic financial
18:12
education on why owning a
18:14
property and paying down, for
18:16
example, a mortgage or investing
18:19
certain amounts of your funds
18:21
in long-term funds makes sense,
18:23
the definition of compounding of
18:25
interests. And it's a feeling
18:27
that some things, you know, you do it because other
18:29
people are doing it and you need to do it,
18:31
but sometimes, you know, it still strikes
18:33
me that I need to, very intelligent people
18:36
have to explain the power of compounding, which
18:39
I think is a basic notion of creating
18:41
wealth for you and your next generation. Compound
18:48
investing comes up a lot on this podcast,
18:51
and it is a crucial thing to understand, especially
18:53
for younger generations who want to invest
18:56
in their retirement. The
18:58
concept is simple. When you
19:00
invest money, you earn returns. Those
19:02
returns get added to your original investment.
19:05
So the next time you earn returns, you're
19:07
not just earning on what you originally put in,
19:10
but also on the returns of what you already
19:12
made. The earlier you
19:14
start investing, the more compounding opportunity
19:16
that you have. And
19:18
it takes time. This is
19:20
just one of the many ways people can
19:22
build financial security over time. Safety
19:25
and security are wrapped up emotionally and financially
19:27
with the idea of owning a home for
19:29
many people. Most
19:34
people understand the safety that comes in having a
19:36
home, the emotional stability
19:39
and security and this notion
19:41
of wealth. And a
19:43
lot of people without much education aim
19:45
and strive for that. And
19:47
buy today mortgage products across the
19:49
world. So how does that
19:51
change? And what
19:53
do you look ahead and hope for? As
19:56
an entrepreneur, you have to be covered and hope
19:58
to have been in this industry. for these many
20:00
years? I
20:31
know that five years ago when we started, there
20:35
were a lot of back in the days venture capitalists looking
20:40
at our company and saying, the
20:43
next generation is they don't want to own anymore.
20:47
Nobody wants to own properties, they don't want to own cars,
20:51
they just want to rent, they want to lease. And
20:54
to be honest, five years later, a
20:57
meaningful middle class wants to have mortgages. It's
21:00
a need we have and I don't think that
21:02
will die down so easily. This
21:12
was a really unique episode of Fintech Files.
21:15
So much to unpack when it comes to mortgages.
21:18
Bianca, what's your personal experience with buying
21:20
your first home? I
21:22
think I was 24 and I was
21:24
working at a bank and
21:27
at RBC at the time, working
21:30
in commercial REITs,
21:33
doing senior debt financing, so
21:36
super technical things and had a lovely
21:38
RBC, you know, mortgage
21:40
rate as an employee. So it felt like
21:42
the right thing to do to follow the
21:44
route of the traditional time. I was like
21:47
having this like banking job, I thought I
21:49
was going to buy this place. But I
21:51
remember just not understanding and realizing
21:54
even working at the bank how credit scoring already worked.
21:56
I was just, you know, I knew what the formula
21:58
is and the rate was. that they were looking for.
22:02
But that was a unique vantage point. So I think
22:04
my anxiety was a little less than, you know, normal
22:06
first home buyer, because I had my mentors at
22:08
RBC that were just saying, hey, we can help you
22:11
figure this out. But when
22:13
I think of just now, even having
22:15
moved, like I lived in
22:17
Denmark and even buying property in another
22:19
country, I find it a really different
22:21
and scary, sort of
22:24
anxious experience, because the rules are
22:26
different. And even
22:28
understanding how, you know, my affordability
22:30
rates are going to be calculated,
22:33
even the way mortgages work in Brazil,
22:35
compared to Canada, compared to Denmark, is
22:37
completely different. And even how
22:39
the market, in terms of transparency. So I
22:41
think it's one that causes
22:43
you anxiety, you know, wherever you go. And
22:46
maybe some people in real estate are better than me on
22:48
this one. I think from
22:50
your starting position, it really makes sense. Because
22:52
for me, honestly, I've always been a bit
22:54
too afraid because of moving countries so often.
22:56
I just don't see the need. And I'm
22:58
really afraid of the administrative overhead. For instance,
23:01
if I would now buy a house back
23:03
in my home country, Germany, where I for
23:05
sure will live in maybe 10, maybe 20,
23:08
maybe 30 years from here again, I
23:10
don't want to manage it right now from the Middle
23:12
East. That's super fair. I've thought about that long hard.
23:14
And I think a lot of digital nomads or expats
23:16
can relate to that. Like I know that my next
23:19
dream thing is to maybe buy a
23:21
place in Lemmy Beach, which is where I'm from in Rio
23:23
de Janeiro. But living the
23:25
crazy airport life there, we also talk
23:27
about here on the podcast, this renting
23:30
and buying debate. And you
23:32
see this in the numbers, right? You see in the
23:34
numbers not only based on, we are in a fortunate
23:36
place to be able to choose. Some
23:38
people in our generation are not. And
23:40
some of these calculations are something that they,
23:42
one, don't understand. And two, are
23:45
not even aware how they can make it any different.
23:47
When we look at North America as
23:49
an example, the credit spread in debt
23:52
in younger generations is terrifying. So it's
23:54
not a renting versus buying debate is
23:56
a, can I even afford rent debate?
23:59
So. How do you see that
24:01
and how is that in the Middle East, Anand
24:03
Kal? What do you see
24:05
as opportunity? Because
24:08
I've also seen a really incredible cool market of fintech
24:10
opportunities with
24:12
the renting market. I
24:15
think this can be like your next startup, Bianca, because
24:18
especially in the Middle East, you don't pay on a
24:20
monthly basis, you pay on an annual basis. So
24:24
basically the month or the day you move in, it's
24:27
usually a one-time payment, otherwise it's going to get
24:29
more expensive, which is totally different
24:31
to Germany. And I can imagine
24:33
especially for starters in
24:35
the job, when you just start your first job
24:37
or when you just move jobs, it's super expensive.
24:41
And we see things like the potential impact of
24:43
the EU Green Deal. But
24:45
when I looked at that and listening
24:47
to him share, it just
24:50
kept diving this gap even bigger
24:52
and bigger between what people can't
24:54
afford and what we hypothetically would
24:56
like to have as a world.
24:58
I fully agree. And
25:01
I think here the gap between what we want
25:03
and what is reality is quite big. So just
25:06
for my example, I'm the daughter of
25:08
a civil engineer, so of course our
25:10
walls at home, back at my parents
25:12
there, very well isolated. But
25:15
they're also good to know for your first property. He's
25:18
now a physics and math teacher. But anyways,
25:21
I think for me as a child of a
25:23
civil engineer, I know how walls
25:25
should look like and also what good windows
25:27
are because my dad paid a certain emphasis
25:30
on it. But I also
25:32
know a thousand ways of how houses can also
25:34
be built. So for instance, when you have not
25:37
so well isolated walls because you can save
25:39
space and so on, it's a completely different
25:41
thing. And I can fully imagine when thinking
25:43
about the EU Green Deal,
25:46
that it's also neat to drive it
25:48
from a regulatory perspective more, to really
25:50
have the incentives for everyone to take
25:52
care that this is not
25:54
only when you're a civil engineer's child, but
25:57
also for the general population. Yeah,
25:59
and how do you drive that? Right? Like how do
26:01
you, is it at the time of purchase and for
26:03
what premium are you willing to be green?
26:06
So I think when we look at how that's
26:08
going to impact their decision-making Like I think they're
26:10
gonna have to do a lot more than green
26:13
bonds to truly see and harness the impact of
26:15
all this legislation This
26:21
has been FinTech Files, a podcast from
26:23
BCG Platinium. This season we're digging deep
26:25
into the groundbreaking ideas that are reshaping
26:27
the future of FinTech and we want
26:29
to hear from you, our
26:31
listeners. What topics do you want to cover
26:34
and who are your dream guests? Feel
26:37
free to reach out at any
26:39
time at FinTech-Podcast at bcgplatinium.com We
26:42
can't wait to hear from you. Thank you
26:44
so much for tuning in. Bye!
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