This episode we speak to Matt Hasaan, Senior Economist at Westpac and a total expert on the insights of the behaviours of the Australian consumer plus we pick up the conversation about recession and recovery of COVID-19 as predicted in his 2020 Online Retailer FUSION keynote.

https://drive.google.com/file/d/1BIDyiYI0ER4GrHZMoSTEWk3eJmNNEeD1/view?usp=sharing

Show Notes

• Picking up on the economic forecast from 2020 – did it all eventuate as predicted?
• Theory vs practical reality of retail re-opening
• The next prediction – where to from here?
• How resilience gained from living through 2020 will drive innovation in ecommerce and customer experience
• The new work-from-home business model in retail
• What could still be the unpredictable winner in ecommerce now we are coming out the other side of the pandemic

Links:

Westpac IQ

Register for Online Retailer Conference & Expo, 21-22 July 2021

MouthMedia

NORA

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