Episode Transcript
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0:00
This is Hidden Brain. I'm
0:02
Shankar Vedantam. Ask yourself
0:04
what makes you happy. Many
0:07
people would say, spending
0:09
time with close friends,
0:11
quality moments with family,
0:13
playing with a pet. Most of
0:15
us can agree, relationships are
0:18
at the heart of a
0:20
life well-lived. Social science research
0:23
bears this out. Countless studies
0:25
suggest that our emotional ties
0:27
to others shape our well-being.
0:30
Long-running analyses that track
0:32
people over time show that
0:34
social connections are not just
0:36
about our emotional well-being, they're
0:39
important determinants of our
0:41
physical health. But it's one thing to
0:44
say that relationships are important.
0:46
It's another to go about
0:48
getting them or preserving them.
0:50
Lifelong friends move away to
0:52
other towns and countries. Romantic
0:54
relationships come undone. Relatives pass
0:57
away. and especially as people
0:59
get older, many find it
1:01
difficult to form new relationships,
1:03
even as they yearn to
1:05
feel close to others. New
1:07
psychological research suggests a solution
1:09
to this problem, or at
1:11
least a partial solution, and it's
1:13
one that's easily accessible
1:15
to everyone. Last week in
1:18
our Relationships 2.0 series, we
1:20
looked at the common mistakes we
1:22
make when negotiating with other people.
1:24
This week on Hidden Brain, we
1:27
bring you a user's manual on
1:29
how to boost your social
1:31
connections and your happiness.
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life. Shop now at all-modern.com. Many
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people feel they don't have others
3:05
in whom they can confide. Making
3:07
friends can be hard, especially if
3:09
you're someone who is naturally shy.
3:11
At the University of Sussex, psychologist
3:13
Julian Sandstrom studies what we can
3:15
do to combat the growing challenge
3:18
of social isolation. Julian Sandstrom, welcome
3:20
to Hidden Brain. Hi, thanks for
3:22
having me. Julian, I understand that
3:24
you were... somewhat introverted and shy
3:26
as a child. Can you describe
3:28
the younger version of yourself to
3:30
me? I was definitely a shy
3:32
kid, very bookish, and so I
3:34
remember, you know, any time we
3:36
went to my grandma's house for
3:38
Christmas and all the cousins and
3:40
aunts and uncles were there, I
3:42
would be off in a room
3:44
somewhere with a book just finding
3:46
the quietest. place in the house
3:49
just sitting there reading. And my
3:51
dream when I was a kid
3:53
was that I would grow up
3:55
and I would live on an
3:57
island. I don't mean like a
3:59
tropical island, I mean an island
4:01
that was just me. My own
4:03
island where I had a big
4:05
library and that was my dream.
4:07
As a teenager, Jillian's shyness intensified.
4:09
It got to the point she
4:11
found it difficult to even have
4:13
routine phone conversations. Oh gosh, that
4:15
was the worst. And I felt
4:17
like every time I did it,
4:20
I would get off the phone
4:22
as quickly as possible. And then
4:24
my mom would say, well, did
4:26
you ask this? Did you say
4:28
that? And of course, I never
4:30
did any of those things. And
4:32
so it just felt really stressful
4:34
and anxious about talking to someone
4:36
on the phone. And I understand
4:38
this must have been especially hard
4:40
for you because you had one
4:42
member of your family who was
4:44
the polar opposite of you. Tell
4:46
me about your dad. Yeah, actually
4:48
I feel like my whole family
4:50
was the opposite of me, but
4:53
especially my dad. So my dad
4:55
is just, I think he's sort
4:57
of a king of talking to
4:59
people. He had this knack for
5:01
approaching people and figuring out how
5:03
to connect with them and start
5:05
a conversation. And so anywhere we
5:07
went with... take a really long
5:09
time. You know, grow them to
5:11
the grocery store would take three
5:13
hours because he would stop and
5:15
talk to everybody. Especially kids. He
5:17
loves talking to kids. He'd always
5:19
tease them and get them talking.
5:21
But he would ask a kid
5:24
who looked like they were about
5:26
five or six years old. He'd
5:28
say, how old are you? 12,
5:30
13? You know, just something ridiculous
5:32
that would make them. feel like
5:34
they had to sort of disagree
5:36
with what he'd said or he'd
5:38
asked them you know if they
5:40
had any pets at home and
5:42
and you know ask if they
5:44
had a pet alligator or a
5:46
pet hippopotamus you know just ridiculous
5:48
things that would that would make
5:50
them respond. And did you really
5:52
feel like you were embarrassed when
5:55
he did these things? Did you
5:57
did you try and prevent him
5:59
from doing? this dad they don't
6:01
want to talk to you you
6:03
know they're doing their grocery shopping
6:05
you know why would someone want
6:07
to stop and talk to a
6:09
complete stranger and what would he
6:11
say in response I think he
6:13
would just ignore me and enjoy
6:15
his conversation because he was having
6:17
such a good time he likes
6:19
to say you know everybody has
6:21
a story so he just loves
6:23
meeting people and having a chat
6:25
began to have real consequences. So
6:28
I was I think about 25
6:30
and I was on the plane
6:32
on my own on this business
6:34
trip which seemed quite exciting and
6:36
and I just recently gotten married
6:38
so I and I'd taken on
6:40
my husband's surname and they were
6:42
making an announcement about a bunch
6:44
of different people's names being called
6:46
out something to do with baggage
6:48
I didn't know what was going
6:50
on but at some point they
6:52
said you know would passenger Sandstrom
6:54
please identify themselves. And I thought,
6:56
well, they couldn't mean me because
6:59
that's not my name anymore. And
7:01
I knew I should have checked,
7:03
but I was too anxious and
7:05
embarrassed to push that button and
7:07
call over the flight attendant, so
7:09
I didn't say anything. And so
7:11
of course what happened is I
7:13
got to the other end, got
7:15
off the plane, went to the
7:17
belt to collect my luggage, and
7:19
of course it wasn't there. And
7:21
so I had to go and
7:23
buy a tourist t-shirt, which is
7:25
what I wore to the first
7:27
day on this business trip. Several
7:34
years after the luggage incident, Julian
7:36
signed up for a graduate program in
7:38
Toronto. She had been working as a
7:40
computer programmer for a decade, but wanted
7:43
to try something new. She decided
7:45
to get a master's degree in psychology.
7:47
Julian was in her 30s. As she
7:49
looked around at her graduate school cohort,
7:52
she worried she wasn't smart enough.
7:54
But on top of all that, I
7:56
had the feeling, you know, I'd given
7:59
up this other career. that had been
8:01
going really well, you know, did I
8:03
make the right decision? Should I be
8:06
here? You know, all these people
8:08
are so much younger than me. So
8:10
it's just this feeling, you know, the
8:12
kind of imposter syndrome feeling of, you
8:15
know, did I make the right
8:17
decision? Should I be here? Soon enough,
8:19
however, Jillian settled into a routine. It
8:21
gave her more than structure. It gave
8:24
her an insight. I would go
8:26
to the research lab to do my
8:28
studies. But then my supervisor had an
8:30
office in a different building and so
8:33
when I walked between those two
8:35
buildings I would pass on the street
8:37
corner There was a hot dog stand
8:39
because I was at a university right
8:42
downtown Toronto and I started to
8:44
develop sort of accidentally, developed a relationship
8:46
with a lady who worked at the
8:48
hot dog stand that I would pass
8:51
by. And seeing her there and knowing
8:53
that she recognized me, you know, we'd
8:55
smile, we'd wave. I don't even
8:57
know if we talked to each other,
9:00
but we just had this relationship built
9:02
on these little minimal signs. On some
9:04
days, as Julian crossed the street,
9:06
she noticed something curious. The hot dog
9:09
lady was not at her usual spot.
9:11
That wasn't what was curious. The thing
9:13
that struck Jillian was her own
9:15
emotional reaction. So on a day when
9:18
I didn't see the hot dog lady,
9:20
I would feel disappointed and kind of,
9:22
not lonely, but sort of unmoored,
9:24
you know, because I think it came
9:27
to think that... the hot dog lady
9:29
and people like her like the kind
9:31
of we have lots of relationships
9:33
like that these little tiny relationships that
9:36
maybe don't seem particularly important but I
9:38
feel like they kind of you're kind
9:40
of woven into the social fabric you
9:43
know and so I felt a bit
9:45
unmoored and uncentered when she was
9:47
missing. So Julian when you think about
9:49
these relationships that you're talking about like
9:52
your relationship with the hot dog lady.
9:54
They're different than the kind of
9:56
relationships you would have with a spouse
9:58
or a child or even a colleague
10:01
at work. And sociologists have come up
10:03
with names for these kinds of
10:05
relationships. Can you talk about the different
10:07
terms they use for these kinds of
10:10
relationships? Yes, so a sociologist in the
10:12
70s named Mark Granoveter coined these
10:14
kind of relationships, weak ties, and as
10:16
opposed to strong ties, which are the
10:19
ones with close friends and family. And
10:21
it's tricky to come up with
10:23
a definition, because one of the original
10:25
thoughts was there people that we see
10:28
less often. But I don't think that's
10:30
necessarily true, because people like the hot
10:32
dog lady I would see here on
10:35
a very regular basis, or you
10:37
might run into someone at the school
10:39
drop-off every day. So I don't think
10:41
frequency is necessarily a fact to hear,
10:44
but definitely close friends and family
10:46
are the people that you feel the
10:48
most comfortable with, and you'd be most
10:50
willing to sort of share your deepest
10:53
darkest secrets secrets with. weak ties
10:55
or you know you can feel fondly
10:57
towards them positively but you're probably less
10:59
likely to feel like you'd want to
11:02
confide in them and share something
11:04
that feels very personal. So a little
11:06
while later you were starting a PhD
11:08
and I believe this was in the
11:11
lab of Elizabeth Dunn who we've
11:13
previously had on Hidden Brain as a
11:15
guest and Liz Dunn asked you what
11:17
you wanted to study and how did
11:20
you respond? I said I
11:22
wanted to study the hot dog lady.
11:24
She said, what makes you happy? Her
11:26
lab is the happy lab. What makes
11:29
you happy? And I said, well, the
11:31
hot dog lady makes me happy. Having
11:33
these little interactions throughout my day with
11:36
people that I'm not really close to
11:38
and would never invite over for a
11:40
drink or anything, but having this familiarity
11:42
and feeling of connection with those kind
11:45
of people. just really feels good to
11:47
me and I wanted to know, you
11:49
know, is it just me or is
11:52
this a more general thing? Do people
11:54
generally feel good from having these kind
11:56
of relationships? One,
12:23
two, three, four. Those are numbers.
12:25
But you already knew that. If you
12:27
want to know what number you're
12:29
going to pay each month for
12:32
your car, use Kelly, Blue Book,
12:34
My Wallet on Auto Trader. They're
12:36
really good at numbers. Auto Trader.
15:14
So, Jilline, we talked earlier about the
15:16
sociologist Mark Granovetta and his work on
15:18
weak ties. If I recall correctly, he
15:20
had a famous paper called The Strength
15:23
of weak ties, looking at how, in
15:25
some ways, our connections to people who
15:27
are peripheral in our lives are actually
15:29
very important to us, and this has
15:32
been borne out in lots of studies,
15:34
looking at how, if you're searching for
15:36
a new job, for example, you're much
15:39
more likely to find that job, through
15:41
a network of people who are very
15:43
close to you. veteran others have looked
15:45
primarily at the power of weak ties
15:48
in the context of professional relationships, but
15:50
in some ways what you were realizing
15:52
from the clicker study was that the
15:54
strength of weak ties might also affect
15:57
our social lives and our emotional well-being.
15:59
So yeah, I was looking at weak
16:01
ties as having other advantages that maybe
16:03
hadn't been looked at before. So these
16:06
well-being benefits and emotional benefits. So the
16:08
biggest source of weak ties comes from
16:10
the world of strangers or people we
16:12
don't know. Can we talk a moment
16:15
about whether there's a difference between strangers
16:17
and weak ties? I mean, what's the
16:19
difference between someone who we would call
16:22
a weak tie? I
16:24
think the difference is actually pretty
16:26
small. So I think a weak
16:28
tie, my definition is just someone
16:30
with whom you have sort of
16:32
mutual familiarity. So the hot dog
16:34
lady was a weak tie. The
16:36
first time I talked to her,
16:38
she was a stranger. But when
16:40
we saw each other again and
16:42
she recognized me and I recognized
16:44
her, I think at that point
16:46
she's no longer a stranger, she
16:48
is a weak tie. You started
16:50
to conduct other studies besides the
16:52
clicker study looking at the power
16:54
of weak ties. Can you talk
16:56
about some of that work? One
16:58
of your studies, I understand, took
17:00
place in a coffee shop. Right.
17:02
So I, you know, sort of
17:04
inspired by the hot dog lady.
17:06
I thought the closest thing I
17:08
could think of, you know, I
17:10
really wanted to study that phenomenon.
17:12
lots of people have sort of
17:15
their favorite barista at the coffee
17:17
shop and people go into the
17:19
coffee shop and the person knows
17:21
their name and knows what their
17:23
regular order is and it makes
17:25
you feel really good. And so
17:27
I really wanted to study that
17:29
phenomenon. So I asked people, I
17:31
recruited people walking past a Starbucks
17:33
in Vancouver, gave them a gift
17:35
card, and I said the only
17:37
catches that when you go in
17:39
to buy your coffee, you have
17:41
to follow some instructions. And some
17:43
people, the instructions. where when you
17:45
go in, try to turn it
17:47
into a real genuine... social interaction.
17:49
So smile, make eye contact, and
17:51
have a little chat. And you
17:53
know, plenty of people said they
17:55
do this anyway. And I said,
17:57
well, just amp it up. You
17:59
know, it did even more than
18:01
you usually do. And so people
18:03
bought their coffee, followed the instructions,
18:05
and then when they came out,
18:07
I asked them to fill out
18:09
a short survey. And what we
18:11
found was that people who'd had
18:13
this... In Julian Study, people had
18:16
an incentive to talk to strangers.
18:18
In the real world, talking to
18:20
people who knew their name and
18:22
knew their order. If they had
18:24
that social interaction, they were in
18:26
a better mood and they felt
18:28
more satisfied with their Starbucks experience
18:30
and they felt a greater sense
18:32
of connection to other people. In
18:34
Julian Study, people had an incentive
18:36
to talk to strangers. In the
18:38
real world, talking to people you
18:40
don't know can be awkward. We
18:42
worry our small talk won't be
18:44
well received. We feel that people
18:46
will think we're obnoxious, silly, or
18:48
unlikable. We've talked about this trepidation
18:50
on the show before. In our
18:52
episode featuring the psychologist Erika Boothby,
18:54
she called it the liking gap.
18:56
It's the gap between how we
18:58
believe others see us and what
19:00
they actually see. Julian has found
19:02
evidence of the liking gap phenomenon
19:04
in her own research. What we
19:06
find is that after two people
19:08
talk for the first time, they
19:10
each tend to think that the
19:12
other person liked them less than
19:14
they actually did. So, you know,
19:17
we have this negative voice in
19:19
her head that says, oh, you
19:21
know, why did I say that?
19:23
Why did I not say that?
19:25
Did they understand me? Did I
19:27
embarrass myself? And we tend to
19:29
listen to that negative voice and
19:31
think that everything went horribly wrong.
19:33
But our partner doesn't have that.
19:35
say, you know, they're probably doing
19:37
the same thing, right? So they
19:39
don't even notice the thing that
19:41
you think went horribly wrong because
19:43
they're stuck in their own head
19:45
thinking about what they did wrong.
19:47
And so I read the abstract
19:49
that Erica was part of where
19:51
she was talking about the liking
19:53
gap and I thought, oh, I
19:55
have data, we should talk. And
19:57
so I reached out to her
19:59
via email and we've been collaborating
20:01
ever since. So. It's a great
20:03
example of reaching out to a
20:05
stranger. I'm wondering, Julian, if you
20:07
can talk a moment about how
20:09
our intuitions and forecasting errors are
20:11
sometimes compounded by the messages we
20:13
receive from society. I want to
20:15
play you an all-public service announcement
20:18
about how children should think about
20:20
strangers. Most people love a little
20:22
child. Some grown-ups though are bad.
20:24
The bad ones look like good
20:26
ones, like any mom or dad.
20:28
So that is why you must
20:30
not talk to strangers that you
20:32
meet. Don't let them give you
20:34
any toys or anything to eat.
20:36
If someone that you do not
20:38
know should offer you a treat,
20:40
remember how he looks and talks,
20:42
but run fast, stop the street.
20:44
Run fast. So it's not just
20:46
our internal messaging that gets it
20:48
wrong, Julian. Sometimes the external messaging
20:50
is also saying, keep to yourself.
20:52
Yes, absolutely. And I think norms
20:54
and those kind of cultural messages
20:56
make a huge difference to what
20:58
we do. I think it's really
21:00
hard, isn't it? nuanced message that
21:02
we want to convey because we
21:04
don't want to make people scared
21:06
to talk to others but you
21:08
know we do need to be
21:10
aware of our personal safety and
21:12
you know I'm not I'm not
21:14
suggesting that people you know go
21:16
down a dark alley and start
21:19
talking to people but you know
21:21
in most situations if you're in
21:23
a public place surrounded by other
21:25
people you know there's so many
21:27
benefits to talking to strangers. I'd
21:29
like to talk about some of
21:31
those benefits that you yourself have
21:33
realized in your own life. You've
21:35
actually tried to walk the talk
21:37
of your research and practice what
21:39
you've preached. Tell me about a
21:41
time that you had an interesting
21:43
conversation on the train with a
21:45
woman who was carrying a very
21:47
fancy cupcake. Yes, this was one
21:49
of the first conversations that I
21:51
can remember sort of deliberately starting
21:53
with a stranger. And if I
21:55
think about it, I've definitely had
21:57
conversations before then, but this is
21:59
one that was really memorable to
22:01
me. I think because I felt
22:03
like I deliberately done it rather
22:05
than it just sort of happening
22:07
accidentally. And so I was on
22:09
the train in Toronto and it
22:11
was sort of during the time
22:13
when all these very fancy cupcake
22:15
shops were coming out. And this
22:17
woman on the train had this
22:19
beautiful, just delicious-looking decadent cupcake. And
22:22
so I couldn't help but ask
22:24
her about it. Basically, I just
22:26
wanted to comment on how... beautiful
22:28
this cupcake was. And so we
22:30
started talking and I think maybe
22:32
it was her birthday or something
22:34
and she was reminiscing about other
22:36
birthdays and she told me that
22:38
in the past she had gone
22:40
on a trip to South Africa
22:42
and when she was there she
22:44
had ridden an ostrich and you
22:46
know you think about it how
22:48
did we get from cupcakes to
22:50
ostriches? I don't know. And so
22:52
I was really hooked. I just
22:54
thought, this is amazing. Like, I
22:56
would never have known this if
22:58
I hadn't talked to a complete
23:00
stranger. Jillian, being a psychologist, went
23:02
a step further. She realized that
23:04
weak dies are a source of
23:06
novelty in our lives. Once she
23:08
had this insight, it started to
23:10
pop up all the time. Yeah,
23:12
I've learned all sorts of things
23:14
that I found interesting. Like, I
23:16
remember talking to someone on a
23:18
plane who was from Slovenia, who
23:20
told me that Slovenia is 70%
23:23
forest, and I thought, okay, someday
23:25
I need to go to Slovenia,
23:27
because that sounds awesome. Forests are
23:29
a great place for an introvert,
23:31
right? I remember talking to someone
23:33
on the bus out at the
23:35
university who told me that there
23:37
was... a region in China where
23:39
the majority of people, or there
23:41
was a huge number of people
23:43
who have red hair like me,
23:45
and I went home and googled
23:47
it right away and found that
23:49
indeed it was true. I have
23:51
had free vegetables from people. I
23:53
got a ride from a couple
23:55
ones that saved me from having
23:57
to, you know, the train wasn't
23:59
running, and so they gave me
24:01
a ride so that I didn't
24:03
have to take the bus instead
24:05
of the... train late at night.
24:07
I was with my husband, I
24:09
felt very safe about it. Again,
24:11
not suggesting people get in a
24:13
stranger's car, but I felt comfortable
24:15
having talked to them for ages
24:17
first. I joined a book club
24:19
after talking to a stranger. I've
24:21
talked all sorts of different interesting
24:24
kinds of people I've talked to.
24:26
freemasons. I talked to someone who
24:28
made theatrical wigs. I've talked to
24:30
children's book authors and a poet
24:32
and I don't know, I've just
24:34
met all sorts of really interesting
24:36
people and just had some really
24:38
interesting conversations and also a lot
24:40
of just sort of average meh
24:42
conversations. We worry that people won't
24:44
like us. We assume that small
24:46
talk is empty talk. In reality,
24:48
these interactions have a subtle but
24:50
significant effect on our happiness. Weak
24:52
ties, it turns out, offer tremendous
24:54
value in our lives. But during
24:56
the COVID-19 pandemic, many of us
24:58
have experienced a catastrophic loss of
25:00
these connections. During the pandemic, people
25:02
generally found ways to stay in
25:04
touch with the people they were
25:06
closest to. But with acquaintances, sometimes
25:08
we don't even know how to
25:10
reach them. They're just the people
25:12
that we happened to cross pass
25:14
with during the course of our
25:16
day. So because the patterns of
25:18
our day changed, we just didn't
25:20
see them. You know, I had
25:22
a... bury at the pet store
25:25
who would remember me and recognize
25:27
me and ask about my cats.
25:29
You know, I wouldn't reach out
25:31
to Barry at the pet store,
25:33
would I? I mean, I don't
25:35
even know how to do that.
25:37
So I think we've kind of,
25:39
you know, the pandemic sort of
25:41
disproportionately affected our relationships with weak
25:43
ties. And at the same time,
25:45
Julian, I think a lot of
25:47
people are reporting. You know, even
25:49
people who enjoy working from home
25:51
and feel like working from home
25:53
has actually allowed them to spend
25:55
more time with family and better
25:57
have a better... work-life balance, many
25:59
people then report, you know, I
26:01
somehow feel cut off from the
26:03
world in important ways. And perhaps
26:05
part of what they're experiencing is
26:07
what you're talking about here. You
26:09
know, your spouse is still your
26:11
spouse, your child is still your
26:13
child, your co-worker is still your
26:15
co-worker, and you have fixed ways
26:17
of dealing with them. Weak ties
26:19
are what bring in surprise and
26:22
unpredictability into your life. I
26:24
think that's true. Bigger or maybe
26:26
different impact than people think so
26:28
talking to our close friends We're
26:30
probably already watching the same shows
26:32
on Netflix where you know, we
26:34
already know all their opinions We
26:36
sort of have nothing new to
26:38
talk about because nobody was able
26:40
to go out and do new
26:42
things And so I think you
26:44
know, it's it's the weak ties
26:46
that sort of get us access
26:49
to new kinds of information or
26:51
new stories or new adventures and
26:53
because we were cut off from
26:55
them portion of the novelty that
26:57
we tend to get day-to-day.
26:59
As we go about
27:01
our daily routines there
27:03
are countless opportunities to
27:05
connect with others. We
27:08
often take these opportunities
27:10
for granted. When we
27:12
come back techniques and
27:14
strategies for making the most
27:17
of our week dice. You're
27:19
listening to hidden brain, I'm
27:21
Shankar Vedanta. This
27:38
is Hidden Brain. I'm Shankar Vedantam.
27:40
Across a number of research studies,
27:42
psychologist Jillian Sandstrom has found that
27:44
people are happier when they have
27:46
lots of casual conversations with strangers
27:49
or people they know only slightly.
27:51
The cafeteria worker who makes you
27:53
a sandwich, the lifeguard who watches
27:55
over your kids at the swimming
27:57
pool, and usher at the... the
28:00
theater. Most people don't prioritize
28:02
these relationships, perhaps because they
28:05
are fleeting. Jillian grew up
28:07
shy, but has tried to become more outgoing
28:09
in conversations with strangers. In
28:11
recent years, she has developed
28:13
something of a science on
28:15
how to go about talking to strangers.
28:18
She has discovered that
28:20
there are distinct psychological
28:22
problems in starting conversations,
28:24
maintaining conversations, and
28:26
ending conversations, and each
28:29
problem requires its own solution.
28:31
She explained to me the challenge
28:33
involved with breaking the ice. When I
28:35
was doing my PhD, I used to talk
28:37
to people on the bus all the time.
28:39
And it wasn't a common thing to do.
28:42
You don't talk to people on the bus.
28:44
So when I would do that, I think
28:46
people's original reaction, their initial gut reaction is,
28:48
do I know you? I think that's, you
28:51
know, they think... Maybe that's why you're
28:53
talking to me. Maybe I've met you
28:55
before. And then they realize, uh-oh, I
28:57
don't know you. And then they think,
29:00
uh-oh, what is happening here? What do
29:02
you want? What is going on? And
29:04
then I think you get to the
29:06
third phase, which is just, oh, you're
29:09
being friendly. Cool. And then you have
29:11
a nice chat. So I think sometimes
29:13
people, you know, you have to be
29:15
aware that there is going to be
29:18
that awkward moment because unfortunately it is
29:20
just not the norm and so people
29:22
have to sort of make sense of
29:24
what's going on. But I think if
29:27
you can be a little bit patient,
29:29
you know, you almost always get to
29:31
that stage where people can accept
29:33
that you're just being friendly.
29:36
You have to accept there are going to
29:38
be a few moments where the other
29:40
person might be wary. There may also
29:42
be situations where someone clearly
29:44
does not want to be engaged
29:46
in a chat. As they say, read the room. I
29:49
can think of a time not too long
29:51
ago when I was on the tube in
29:53
London, and the unwritten rule is that you
29:55
do not talk to people on the tube.
29:57
So it's just breaking all of the norms
29:59
to do. But I've had some really great chats
30:01
on the tube, so I just keep doing
30:04
it. But I remember once being on the
30:06
tube and turning to the person sitting on
30:08
my right and trying to start
30:10
a conversation. And you know, she was
30:12
polite. She, you know, I think I
30:14
started just saying, you know, how are
30:16
you if you had a busy day?
30:19
And, you know, she responded, but it
30:21
was very clear from her body language
30:23
that she just did not want to
30:25
talk. She was getting out a book
30:27
and sort of getting herself set up
30:29
and plugged in, whatever. And so I
30:31
thought, okay, that's fine. You know, I
30:33
don't think we should push ourselves on
30:35
people. And so I literally turned my
30:37
head to the person sitting on my head.
30:41
People worry too much about rejection
30:43
because, first of all, I don't know
30:45
why that woman didn't want to talk to
30:47
me, but, you know, there's a hundred
30:49
reasons, and I could choose to believe
30:51
that she didn't like me or something
30:53
about me, but I could also choose
30:55
to believe that, you know... Like I
30:57
said, maybe she's shy, maybe she's anxious,
30:59
maybe she just really is
31:01
reading an amazing book and, you
31:03
know, I get it. So, you know,
31:06
I can choose to believe something that
31:08
isn't so personally negative and just,
31:10
you know, most people do want
31:12
to talk and, you know, it didn't
31:15
surprise me that the person on my
31:17
left was a bit more willing. The
31:22
second problem people face in
31:24
talking to strangers is in
31:26
maintaining the conversation. If breaking the
31:28
ice feels scary for many people,
31:31
awkward silences can be terrifying.
31:33
I think it helps to sort of
31:35
pre-think, you know, what might I do
31:37
if that happened? And it could be
31:39
things like... Well, I'll share something about
31:41
myself, or I'll comment on something that
31:44
was in the news today, or I'll
31:46
ask them a question, or I'll take
31:48
a breath and just wait a moment.
31:50
It'll be fine, but I have to
31:52
make sure I don't panic. That would
31:54
be a good thing to think about.
31:56
Sometimes Jillian says, the problem is
31:59
not an awkward... silence, but
32:01
a perfectly interesting conversation
32:03
that suddenly goes sideways. I
32:05
saw this man with a net and
32:07
he was scooping up fish and I
32:09
thought, what in the heck is he
32:11
doing? And so I went up and
32:13
I asked him, I said, what are
32:16
you doing? And he said, he lived
32:18
nearby and he said, you know, this
32:20
happens sometimes we get a heavy rain
32:22
and the fish sort of washed downstream
32:24
and they get stuck somewhere and then
32:26
the water goes down and they're in
32:28
big trouble. you know, catching the fish
32:30
and moving them to somewhere where they're
32:32
safe. And I thought, oh, this is
32:34
amazing. This guy's a fish hero and
32:36
what a cool story, you know. And
32:38
so we continued talking and
32:41
the conversations shifted away from
32:43
the fish and, you know,
32:45
it was early days in
32:47
the pandemic, so inevitably we
32:49
ended up talking about that. And
32:51
I discovered that that he, he
32:53
thought that the pandemic was a
32:56
hoax and, you know, the government
32:58
was making up stories
33:00
and you know that's not my
33:02
view I couldn't couldn't understand why
33:05
someone would would would think that
33:07
way you know why would the
33:10
government do that and so you
33:12
know I started to think you
33:14
know I don't who is this person
33:16
and what's going on here here they
33:18
are a fish hero how you know
33:21
how is the fish hero also having
33:23
these you know you just
33:25
never know someone do you? You
33:28
know, I just think that we
33:30
can serve a benefit to
33:32
other people by talking to them
33:34
and by listening to them. I
33:37
think it's pretty rare, at least
33:39
in my own experience. I don't
33:41
tend to get into any kind
33:43
of heated topics when I'm talking
33:46
to a complete stranger. It's usually
33:48
fairly innocuous and fun. It doesn't
33:50
get into politics and religion and
33:52
all the heavy stuff that we
33:55
avoid at the Thanksgiving dinner table.
33:57
I'm just seeking out a fun
33:59
interaction. So I just let him talk
34:01
a little bit, but yeah, it just sort
34:03
of drew to a natural close and I
34:06
moved on. Can you talk a little
34:08
bit about how when we have
34:10
conversations that are awkward or conversations
34:12
that start off being interesting but
34:15
end up in an odd place,
34:17
many of us draw the wrong
34:19
conclusion from this, which is that
34:22
the next conversation is also likely
34:24
to be unpleasant. In some ways,
34:26
we overcount the likelihood of negative
34:28
interactions. So yeah, I've run a bunch
34:31
of studies in the lab where I've
34:33
asked people to predict how a conversation
34:35
will go. Then they actually have a
34:37
conversation with a stranger, and then they
34:39
tell me how it went. And the people's
34:41
worries before the conversation are quite high,
34:43
but after having the conversation, they say,
34:45
you know, none of those things actually
34:48
happened. But if you asked them to
34:50
predict what would happen if they had another
34:52
conversation right now, those fears sort of creep
34:54
back up. Not all the way to the
34:56
level that they were at that they were
34:58
at. before the study, but definitely
35:01
higher than they should be based
35:03
on having just had a pleasant
35:05
conversation. So it seems that people
35:07
have trouble generalizing, and you know,
35:10
it makes some sense because every
35:12
human is unique, right? So it
35:14
would be easy to think, well,
35:17
just because I had a nice
35:19
conversation with the next person. Jillian
35:22
wanted to figure out if she
35:24
could override people's tendency to undercount
35:26
the likelihood of good conversations and
35:28
overcount the risk of bad conversations.
35:31
The only way I can think of to
35:33
fix this would be to get people to
35:35
have a lot of conversations so they can
35:38
start to see a pattern, start to see
35:40
that most of these conversations are pleasant. But
35:42
how am I going to do that when
35:44
people don't even want to have one conversation
35:46
with a stranger, let alone lots? And so...
35:48
I kind of stole an idea. I was
35:50
thinking, you know, I need people to, I
35:52
need to turn it into a game. I
35:54
need to make it fun somehow. And so
35:56
I was thinking, oh, maybe I could turn
35:59
it into a big. game or something,
36:01
but a researcher in my department
36:03
had placed posters around the building.
36:05
They were recruiting people for a
36:08
study involving a scavenger hunt, and
36:10
it was a study about memory,
36:12
but I thought, oh, scavenger hunt,
36:15
I could get people to do
36:17
a scavenger hunt game that
36:19
involves talking to strangers. I
36:21
thought scavenger hunts are about
36:24
finding treasure. Well people
36:26
and conversations with strangers are a treasure come
36:28
on So yeah, I came up with a
36:30
list of missions that were things like You
36:32
know find someone who's wearing a hat or
36:35
find someone who's drinking a coffee I came
36:37
up with a whole list of missions
36:39
about 30 of them and you know I
36:41
wanted them to be easy. I didn't
36:43
you know most scavenger hunts. You're trying
36:45
to make it a little tricky so people
36:47
can't find everything right, but I wanted
36:49
people to be able to be able to
36:52
accomplish every single mission Some
36:55
volunteers were asked to merely
36:57
observe the strangers they found.
37:00
Others had to engage the
37:02
strangers in conversation. We found that
37:04
over the course of the study,
37:06
every day people reported being less
37:08
and less worried about being rejected
37:11
by the people they approached and
37:13
more and more confident in their
37:15
ability to start and maintain and
37:18
end the conversation. And so it
37:20
really did seem that there was
37:22
this gradual improvement and that repeated
37:24
practice was important. conversation was not
37:27
enough. It was this gradual improvement
37:29
over time that stuck even a
37:31
week after the scavenger hunt had
37:34
ended. People still had more
37:36
positive feelings towards talking to
37:38
strangers. Julian began to see
37:40
how important it was to not
37:43
just have the insight that talking
37:45
to strangers could be fun, but
37:47
to actually practice doing it. She
37:49
has developed a workshop to
37:51
get people to practice these skills.
37:53
It's called... how to talk to strangers.
37:56
The workshops sort of became research
37:58
and then the research fed back. into
38:00
the workshops, but really it's just a
38:02
big practice session. You know, you've bringing
38:04
in a bunch of people who think
38:06
they'd like to learn more how to
38:08
talk to strangers. And so before the
38:10
workshop starts, it's very quiet in the
38:12
room. There's crickets, because everyone feels a
38:15
bit awkward and they don't know what
38:17
to do, what's going to happen. And
38:19
so I always start the workshop by
38:21
just saying, okay, you have to turn to
38:23
someone sitting next to you and just. have
38:25
a conversation right now. And then it's
38:27
just this beautiful moment because there's this
38:29
buzz in the room and it's just
38:31
like, oh my God, people are talking.
38:34
And then it's really hard to shut
38:36
people up. Do you have icebreakers yourself
38:38
that you've used, Julian, in terms
38:40
as you've become a better conversationalist and
38:42
better at talking to strangers? What do
38:44
you go up and talk to strangers
38:47
about? How do you start a conversation?
38:49
What do you do? Yeah, I have a few
38:51
different go-to methods now. So maybe it's
38:53
especially an English thing. They joke about
38:56
it all the time, but it's talk
38:58
about the weather, right? And I think
39:00
the reason we do that is because
39:02
it's a shared circumstance, right? It's something
39:04
we're both experiencing at the same time.
39:06
So I think that principle can be
39:09
used more broadly. If you're in the
39:11
same place as this person at the
39:13
same time, then you have various things
39:15
in common with them already. So you
39:17
can comment on the shared situation that
39:20
you happen to be in if you're
39:22
on a bus or something. something unusual
39:24
happens, then all of a sudden you're
39:26
all on the same team, aren't you?
39:28
Everybody talks when they never would have
39:30
talked before because you've experienced this situation
39:32
together. But sometimes I do it in
39:34
a different way, which is by pointing
39:37
out something that I'm seeing in the
39:39
environment. So sometimes I'll point out happy,
39:41
playful dogs to someone else that's walking
39:43
past me in the park and just
39:45
draw their attention to it. Or I've
39:47
pointed out the spring flowers that are
39:49
popping up. But that's also linked to
39:51
sort of the last sort of main
39:54
technique I use, which is just to
39:56
tap into your curiosity. So I can't
39:58
tell you how many conversation. I've started
40:00
just by going up to someone and
40:02
saying, what you're doing? Like I did
40:04
with the fish hero, you know, I
40:06
saw him scooping up fish in a
40:08
net and I thought, what is he
40:10
doing? And so I've gone up to
40:12
lots of different people. I think you
40:14
have to be a little careful because
40:17
you don't want it to come across
40:19
as accusatory. It has to come across
40:21
as curious, so you have to do
40:23
it with this sort of, you know,
40:25
lightness in your voice that it's just
40:27
out of curiosity, So there
40:29
have been studies that found that conversations
40:31
don't end when one party wants them
40:33
to end, and they don't even
40:35
end when both parties want them
40:37
to end, partly because people are
40:39
so uncomfortable with terminating conversations. Conversations
40:42
can go well past the point.
40:44
They're enjoyable for either party. How
40:46
do you get out of conversations
40:48
with strangers, Julia? Yeah, I really am
40:50
still trying to work that out. I mean
40:52
most of the time that I talk to
40:54
strangers I'm out, you know walking around the
40:56
park or something and it's really easy to
40:58
just sort of you know, walk away when
41:00
you're finished as opposed to being on a
41:03
bus or, you know, sitting next to someone
41:05
on the plane, you know, people don't talk
41:07
until it's 15 minutes before the landing because
41:09
otherwise they're stuck there for the whole flight,
41:11
right? But I've definitely gotten stuck in conversations
41:13
and I feel like I'm still not very
41:16
good at figuring out how to get out
41:18
of them. And, you know, I've run these
41:20
how to talk to strangers workshops and I've,
41:22
like I like I said earlier, people can
41:24
come up with 100 ways to start a
41:27
conversation to start a Nobody really knows how
41:29
to end them. Most of the time when
41:31
people are brainstorming, it's just a list of
41:33
lies. It's just, you know, I need to
41:35
go to the bathroom, I need to make
41:38
a phone call. Or texting a friend and
41:40
asking a friend to call you in
41:42
the middle of a conversation so that
41:44
you can be pulled away. Right. Yes,
41:46
we've all seen those episodes on TV,
41:49
haven't we? If you haven't heard from
41:51
me, call me in seven minutes and
41:53
help me get out of this. It
41:55
depends on the situation, like if it's
41:58
a mix or a networking of... where
42:00
it's sort of intended for people to
42:02
have, you know, talk to multiple partners,
42:04
then there are some sort of clever
42:07
things you can do, like introduce the
42:09
person to someone else and then move
42:11
on. But when I've taught these workshops,
42:14
there's always one person, and I think
42:16
it's literally one person, who says, you
42:18
know, that they just thank the person
42:21
for the conversation and sort of signal
42:23
that it's over and it's time to
42:25
move on, and maybe even explicitly. say
42:27
that, you know. It's been nice talking
42:29
to you, but I think it's time
42:32
for us to go now. And everyone
42:34
looks at this person and kind of
42:36
says, you can do that. So, you
42:38
know, that tells me how uncommon it
42:41
is, but, you know, why not? So
42:43
I've definitely been trying to do
42:45
that more often is to just, you
42:47
know, thank the person, acknowledge, you know,
42:49
I think that's what we want, right?
42:52
We don't, it's very unpleasant when you're
42:54
talking to someone and instead of saying
42:56
that, they just start looking around and
42:58
you can see them kind of fidget
43:00
like, that's the worst, right? It would
43:02
be much better if someone just said,
43:04
thank you and, you know, I'm going
43:07
to move on now. I'm wondering if at
43:09
these workshops, Jillian, anyone ever brings up
43:11
the question of gender? And I
43:13
asked this question because sometime ago
43:15
we came by an interesting post
43:17
on Reddit, a transman named Lysander
43:19
Baker wrote that he had transitioned
43:21
from female to male over the
43:23
course of the pandemic and he'd
43:25
noticed that his social interactions had
43:28
changed. I want to play your
43:30
clip of what he told us. It made
43:32
me realize. how difficult it
43:34
was to try to socialize
43:36
just casually as male because
43:38
everybody around me was perceiving
43:40
me as a threat. And then it struck
43:43
me, it's like, oh, it's because
43:45
I'm now being perceived as male
43:47
and suddenly it's a whole different
43:49
ballgame. So Lysander told us,
43:52
Julian, that he felt that his
43:54
license to talk to strangers
43:56
had suddenly expired. My interactions
43:59
was... strangers change mainly because
44:01
the rules changed completely before I could
44:04
get by with light-hearted jokes you know
44:06
you know one-off like zingers but after
44:08
that started to become much more poorly
44:10
received so what do you make of
44:13
this Julian this this mandated talk to
44:15
strangers is it some ways harder if
44:17
you're a man compared to a woman
44:19
how to talk to strangers workshops that
44:22
I've run. I've heard those kind of
44:24
comments from both genders, actually. So women
44:26
are nervous about talking to a man
44:28
because they don't want to send the
44:31
wrong signals. And men are worried about
44:33
talking to women because they don't want
44:35
to have. their behavior interpreted in the
44:37
wrong way. So yeah, I think everybody's
44:40
sort of nervous about talking to each
44:42
other and it's really a shame, isn't
44:44
it? Because we don't want to not
44:46
talk to half of the human population.
44:49
But I don't think we have to
44:51
get stuck there. Like I think there's
44:53
probably things we can do in our
44:55
body language to signal that, you know,
44:58
by keeping some distance, maybe, you know,
45:00
less intense eye contact. I think there's
45:02
probably some things we can do. to
45:04
signal that we're just being friendly and
45:07
not, you know, or we could, you
45:09
know, explicitly say it, like, look, I'm
45:11
not hitting on you, I'm just, you
45:13
know, being friendly. We started this conversation
45:16
Julian by talking about how you thought
45:18
of yourself and perhaps still think of
45:20
yourself as being introverted But I understand
45:22
that you know partly maybe learning from
45:25
your own experience as an adolescent or
45:27
as a young person at parties You
45:29
now make it a habit to go
45:31
up to the person who is standing
45:33
by themselves in a corner at the
45:36
party the person who is You know
45:38
clearly the introvert and actually strike up
45:40
a conversation with them Yeah, and there's
45:42
a few reasons for that. One is
45:45
completely selfish because, you know, I'm very
45:47
much an introvertant, so that's still an
45:49
environment that I don't feel comfortable in
45:51
when there's a lot of people, especially
45:54
when and there's lots of people I
45:56
don't know, or it's a really kind
45:58
of noisy environment, that's when I feel
46:00
the most uncomfortable. And I know that
46:03
the way to fix that, to make
46:05
myself feel better, is to get into
46:07
a one-to-one conversation with someone. But then,
46:09
in addition to that, I'd like to
46:12
think that there's a pro-social motive as
46:14
well. You know, you look around the
46:16
room and you see someone else who
46:18
doesn't have anyone to talk to. You
46:21
know, I know now that so many
46:23
of us feel anxious, you know, socially
46:25
anxious or socially awkward. So, you know,
46:27
there's guaranteed to be somebody else who
46:30
doesn't really know anybody and doesn't have
46:32
someone to talk to. And so I'll
46:34
look around for that person and go
46:36
and start a conversation with them. And
46:39
so I'd like to think that it's
46:41
helping both of us. So in many
46:43
ways Jillian you grew up thinking of
46:45
yourself as being shy and introverted and
46:48
in some ways It's it's kind of
46:50
remarkable how far you've come you've really
46:52
practiced changing your own behavior Do you
46:54
ever you know think to yourself? It's
46:57
remarkable how far I've come and how
46:59
much I've changed Just recently actually a
47:01
couple of weeks ago. I had a
47:03
moment where it really struck me how
47:06
far I've come. So I was at
47:08
the opera and I had come back
47:10
from the intermission and I started chatting
47:12
with the people who were sitting next
47:14
to me sort of farther in from
47:17
the aisle than I was. And I
47:19
said, how are you doing? And they
47:21
said, fine-ish. And I thought, oh, something
47:23
is really wrong if a complete stranger
47:26
admits that they're not just fine, right?
47:28
And I said, you know. what's going
47:30
on? And it turned out that the
47:32
woman had Parkinson's and she was feeling
47:35
very uncomfortable sitting where she was, and
47:37
she was worried that she might need
47:39
to leave partway through the second act,
47:41
but she was so far in from
47:44
the aisle that it would mean disrupting
47:46
everybody. She had thought that she would
47:48
be sitting on the aisle, and so
47:50
she was very upset to find out
47:53
that she wasn't. And so I said,
47:55
would you like me to ask if
47:57
people would be willing to move over?
47:59
so you could sit on the aisle.
48:02
And I offered this thinking, you know,
48:04
probably she's gonna say no because it
48:06
will feel like a big deal. But
48:08
surprisingly, she said, yes, that would be
48:11
wonderful. I would feel so much more
48:13
comfortable. And so I said, no problem.
48:15
And so I talked to two couples,
48:17
and I asked them if they'd be
48:20
willing to move over. And of course,
48:22
they were happy to do it. You
48:24
know, most people are kind. And if
48:26
you ask them, they'll do something like
48:29
that. I'm sure they felt good to
48:31
be able to do that. So we
48:33
all moved over and the couple moved
48:35
over to the aisle. And as her
48:38
husband passed me, he said, you know,
48:40
thank you so much. I couldn't have
48:42
done that. It really just struck me
48:44
in that moment. Like past Jillian couldn't
48:46
have done that either. And so it
48:49
was really a moment where I realized,
48:51
wow, somehow everything has changed in these
48:53
baby steps. You know, I'm a complete
48:55
introvert. I never would have thought of
48:58
talking to strangers years ago and here
49:00
I am and asking people to move
49:02
over and their seat was just not
49:04
a problem at all. Didn't even think
49:07
twice about it. You know, like it
49:09
just has no... fear for me anymore
49:11
because I've had so many pleasant conversations
49:13
with people over the years that you
49:16
know I knew it would go well.
49:18
Your dad would have been proud of
49:20
you Jillian. My dad would have been
49:22
proud. Yeah I did tell him this
49:25
story. I think he was quite proud.
49:32
Julian Sandstrom is a psychologist at
49:34
the University of Sussex. Julian, thank
49:36
you for joining me today on
49:38
Hidden Brain. Thank you for having
49:41
me. After the break, we're trying
49:43
something new on the show. For
49:45
the last several months, we've been
49:47
running a feature called Your Questions
49:49
Answered in our Hidden Brain Plus
49:51
feed. It's a feature by listeners
49:53
post follow-up quest. to some of
49:56
our favorite guests. Because our listeners
49:58
are amazing, they regularly ask the
50:00
most thoughtful and thought-provoking questions. We've
50:02
decided to run some of these
50:04
conversations in our regular feed. Today,
50:06
after the break, we pose your
50:09
questions to researcher Erica Bailey, who
50:11
studies authenticity and what it means
50:13
to present our true selves to
50:15
the world. I love both the
50:17
questions and the answers, and I
50:19
think you will too. You're listening
50:21
to hidden brain. I'm Shankar Vedanta.
50:24
This is Hidden Brain. I'm Shankar
50:26
Vedanta. It's a Friday evening, and
50:28
you've made it to the end
50:30
of a long week. You're settling
50:32
on the couch with your favorite
50:34
takeout order and turn on the
50:36
TV. It's time for an episode
50:39
of the show you don't admit
50:41
you watch, but secretly love. You
50:43
know the one. You take a
50:45
deep breath and let it out.
50:47
You feel relaxed, unhurried, completely yourself.
50:49
Now here's a question. Who's allowed
50:52
to see this authentic version of
50:54
yourself? Your partner or spouse? Your
50:56
roommate? If your boss were to
50:58
call unexpectedly, would you be embarrassed
51:00
to tell her about the show
51:02
you're watching? If your mom surprised
51:04
you at the front door, would
51:07
you panic about the stack of
51:09
unwashed dishes in the kitchen sink?
51:11
Being authentic, even with people who
51:13
ostensibly know us well, isn't always
51:15
easy. It can feel scary to
51:17
show our true selves to others.
51:20
And sometimes, we aren't even sure
51:22
what it means to be our
51:24
true selves. who studies authenticity at
51:26
the University of California Berkeley. If
51:28
you missed our initial set of
51:30
conversations with Erica, you can find
51:32
them in this podcast feed. The
51:35
first is called Wellness 2.0. yourself
51:37
and the second for subscribers to
51:39
Hidden Brain Plus is wellness 2.0,
51:41
the us in authenticity. Erica Bailey
51:43
returns to the show today to
51:45
answer your follow-up questions. Erica, welcome
51:47
back to Hidden Brain. Thanks so
51:50
much for having me again. It's
51:52
so good to see you. Erica,
51:54
I'd like to start by talking
51:56
about a space where many of
51:58
us spend a lot of time
52:00
and it's also a space that
52:03
can feel... sometimes inherently inauthentic, which
52:05
is social media. You once posted
52:07
a self-revealing message on Twitter that
52:09
seemed to strike a nerve in
52:11
the academic community. Can you tell
52:13
me the story of what happened?
52:15
So I had just had my
52:18
very first paper accepted, and that's
52:20
a huge accomplishment as a PhD
52:22
student. You're obsessed with getting a
52:24
certain number of publications in my
52:26
mind. This is one step towards
52:28
my dream job. And... You usually
52:31
share these papers or these announcements
52:33
with people, other academics. This used
52:35
to be a space on Twitter.
52:37
We called it academic Twitter. Now
52:39
I think we're sort of migrating
52:41
to different platforms. But usually you'll
52:43
have an announcement. This is the
52:46
paper I just published. This is
52:48
who I worked on it with.
52:50
And it can be a sort
52:52
of self promotional impression management self-expression.
52:54
And I... felt that drive to
52:56
tell everyone how amazing I was
52:58
that I had just gotten this
53:01
paper accepted. But what I thought
53:03
would be even better is to
53:05
sort of poke fun of at
53:07
the whole idea, right, that we're
53:09
constantly trying to show other people
53:11
this badge of our worth that
53:14
we get externally. And so I
53:16
tweeted, I just had my first
53:18
paper accepted, and I'm happy to
53:20
report that my self-esteem is now
53:22
perfect and everything that's broken in
53:24
me is fixed. And as you
53:26
can imagine that kind of went
53:29
viral in its own way because
53:31
I was poking fun at this
53:33
idea that of course we want
53:35
to share our accomplishments with other
53:37
people but at the end of
53:39
the day we're still here living
53:41
with ourselves. kind of didn't feel
53:44
any different two days later after
53:46
that paper got accepted. You know
53:48
in some ways your story reminds
53:50
me of that researcher who wrote
53:52
a failure resume that included all
53:54
the jobs that he didn't get
53:57
and academic programs that rejected him.
53:59
You know I can I get
54:01
why it can be powerful for
54:03
other people to hear failure stories
54:05
and to know they're not alone
54:07
but your research suggests that there's
54:09
a benefit to the people who
54:12
are sharing those stories as well.
54:14
You found that when people are
54:16
actively prompted to be more authentic
54:18
in their self-presentation on social media
54:20
they feel happier? Yeah, part of
54:22
the pressure of social media that
54:25
is so maladaptive and harmful for
54:27
people is this pressure to always
54:29
be sharing positive things and to
54:31
only see the positive things that
54:33
are going on in everyone else's
54:35
life. This also happens at academic
54:37
conferences. I go to talk after
54:40
talk of an amazing paper and
54:42
then an amazing experiment and a
54:44
crazy keynote speech that summarizing someone's
54:46
entire career. And that pressure that
54:48
can make you feel like everyone
54:50
is living this. perfect glamorous life
54:52
because you don't see all the
54:55
messy details that went into what
54:57
people are going through or the
54:59
steps that it took for them
55:01
to get to where they are.
55:03
And sometimes sharing that information can
55:05
be really powerful especially from people
55:08
who you think have really figured
55:10
it out. So I try and
55:12
do this with PhD applicants or
55:14
people that want to work in
55:16
my lab is to explain, you
55:18
know, I look a certain way
55:20
to you. And let me show
55:23
you how much consternation there was
55:25
to get to this point and
55:27
how much of it is messiness
55:29
and figuring it out and luck
55:31
and chance and that's as much
55:33
a part of successes as hard
55:35
work and timing and effort. Hmm.
55:38
So whether on social media or
55:40
face-to-face, I think many of us
55:42
feel torn between presenting what feels
55:44
like an authentic version of ourselves
55:46
and a more idealized version of
55:48
ourselves. Is this tension a bad
55:51
thing, Erica? It's an aspect
55:53
of life beyond social media. It's
55:55
something we feel in many social
55:57
contexts. It's a almost a quintess...
55:59
feature of being human is balancing
56:01
this need for impression management concerns
56:03
with wanting to share with people
56:05
who you really are on the
56:08
inside and maybe your deeper insecurities
56:10
and criticisms. And what we want
56:12
to try and find is the
56:14
right balance between those things. So
56:16
you talked about people showing their
56:18
failure resumes. Sometimes I have to
56:20
look at my own success resume,
56:22
my actual resume to remind myself
56:24
that as much as these like
56:27
stories of grandeur are not true,
56:29
so too are sort of the...
56:31
overdue criticisms that we kind of
56:33
put on ourselves. So there's a
56:35
balance between being aware of your
56:37
shortcomings and how you can grow
56:39
and the messiness of being human
56:41
as podcasters like to say with
56:43
kind of being aware of your
56:46
growth and the potential that you
56:48
have. Are there situations where you
56:50
think in fact it is smarter
56:52
to only show the polished version
56:54
of ourselves? In a job interview,
56:56
I would say that's a classic
56:58
experience where people tend to feel
57:00
very in authentic and I think
57:02
those pressures are normalized because we
57:04
expect that in a job interview,
57:07
it's only self promotional or a
57:09
networking context is something where people
57:11
feel that they really cannot be
57:13
authentic. And sometimes what I like
57:15
to do is just name that
57:17
pressure. It can help relieve that
57:19
for all of us involved if
57:21
I'm at a networking event to
57:23
tell someone I know this is
57:26
awkward, but we're here to meet
57:28
strategic strategic. This is not like
57:30
a normal social setting. And just
57:32
by saying that somehow it relaxes
57:34
the impression management concerns that we
57:36
have. Let's turn now to listen
57:38
to our questions. The first is
57:40
from Booland, who wanted to ask
57:42
about a specific memory that you
57:44
discussed in our earlier conversation. You
57:47
talked about driving down the road
57:49
in high school with your friends
57:51
singing along to the radio, and
57:53
it was a moment that made
57:55
you feel particularly authentic. Here's Boeland's
57:57
question. To me authentic moment feels
57:59
like the times when the friction
58:01
that we feel in the environments
58:03
that we are. in to be
58:06
as close to zero as possible
58:08
so that the emotional labor that
58:10
we spend for our inner cells
58:12
to come out is almost zero.
58:14
My question is what are the
58:16
ingredients of those authentic moments that
58:18
make them an authentic moment? Is
58:20
it the feeling of feeling happy?
58:22
Is it the feeling of feeling
58:24
free? Are there any other things?
58:27
Thank you. So Erica, take us
58:29
back if you were to that
58:31
moment in the car with your
58:33
friends and say more about why
58:35
it felt authentic to you and
58:37
then respond, if you could, to
58:39
Boulan's broader question about the ingredients
58:41
of an authentic moment. Bouland is,
58:43
I'm going to hire him to
58:46
work on this paper together. I
58:48
think the sense of freedom is
58:50
related to autonomy or the ability
58:52
that you have, the sense that
58:54
you have that you're making deliberate
58:56
choices of your own free will.
58:58
he also mentions this sense of
59:00
frictionlessness or feeling like there's not
59:02
that external pressure and that's what
59:04
I was getting in that moment
59:07
in the car from my friends.
59:09
I could sing with my not
59:11
amazing Adele-like voice and we're all
59:13
laughing we're all doing this together
59:15
so I felt that I could
59:17
share some part of myself without
59:19
having to worry how I was
59:21
coming across so that's absolutely part
59:23
of it. One thing I found
59:26
in my research is it tends,
59:28
authenticity also tends to emerge in
59:30
these social environments where we feel
59:32
very safe or connected to other
59:34
people. We are social animals, we
59:36
really feed on each other, and
59:38
we really desire to share our
59:40
inner world with other people. So
59:42
other people can be an important
59:44
conduit towards feeling more like yourself.
59:47
We've talked in many different contexts
59:49
on the show about how the
59:51
culture in which we live can
59:53
shape us as individuals. A listener
59:55
named Kelly had a question about
59:57
how culture might shape our sense
59:59
of authenticity. I've read about how
1:00:01
different cultures around the world vary
1:00:03
in how How much they prioritize
1:00:06
emotional expression versus social cohesion? The
1:00:08
example I often hear is how
1:00:10
America differs from Japan? My question
1:00:12
is, how does your authenticity research
1:00:14
translate across different cultures? Do people
1:00:16
in more emotionally controlled cultures experience
1:00:18
more negative effects? Or is authenticity
1:00:20
conceptualized differently in different parts of
1:00:22
the world? So this is an
1:00:25
important question, Erica. What does the
1:00:27
research tell us about how authenticity
1:00:29
is conceptualized in different parts of
1:00:31
the world? I
1:00:33
think of authenticity as really this
1:00:36
important alignment between your inner sense
1:00:38
of self and how you're expressing
1:00:40
yourself in the world. And when
1:00:42
I think about how that's experienced
1:00:44
in different cultures, the end product
1:00:46
to me that end authenticity is
1:00:48
the same, but it's that content
1:00:50
of either the self aspects that
1:00:52
are really salient or the situations
1:00:54
that make you feel really authentic,
1:00:56
those might differ depending on cultural
1:00:58
norms or backgrounds or experiences. So
1:01:00
for example. the listener mentioned cultures
1:01:02
that are maybe more individualistic versus
1:01:04
a culture that's more collectivistic. And
1:01:06
in an individualistic culture, maybe these
1:01:08
moments where you feel like, I've
1:01:10
really found myself, I've really expressed
1:01:12
myself, I've reached the pinnacle of
1:01:14
self-individualization, that moment might make you
1:01:16
feel really authentic. And for someone
1:01:19
in a more collectivistic culture, interdependent
1:01:21
culture, social harmony or moments where
1:01:23
they feel really embedded in their
1:01:25
social group, or that there's a
1:01:27
high level of social positivity among
1:01:29
all of us in the room,
1:01:31
maybe that's a moment that draws
1:01:33
out this experience of authenticity. So
1:01:35
it gets us to the same
1:01:37
place, but maybe different pathways to
1:01:39
get there. Another important cultural belief
1:01:41
is about how we think about
1:01:43
the self as something that's really
1:01:45
fixed or stable versus something that's
1:01:47
really fluid and evolving. And so
1:01:49
that can also be a predictor
1:01:51
or a moderator on the situations
1:01:53
that people feel the most authentic
1:01:55
in. or the types of self-aspects
1:01:57
that they relate the most to.
1:01:59
What happens if the culture that
1:02:01
you're in in some ways is
1:02:04
out of step with your own
1:02:06
personality? Does it become harder then
1:02:08
in some ways to be authentic
1:02:10
because it's harder to get that
1:02:12
inside version of yourself to align
1:02:14
with the outside perception of you?
1:02:16
It could be for the individual.
1:02:18
It also might not be. One
1:02:20
thing we know from research is...
1:02:22
People do tend to take their
1:02:24
own cultural lens and apply it
1:02:26
to whether they think you're being
1:02:28
authentic. So if you're someone who's
1:02:30
living in a culture that's very
1:02:32
different than your own, people often
1:02:34
might be confused about why you're
1:02:36
doing, what you're doing, what you're
1:02:38
doing, or if you're not as
1:02:40
emotional when we're in a highly
1:02:42
emotional situation, people might be curious
1:02:44
about that emotionality that they're used
1:02:46
to seeing in. what you're doing.
1:02:49
So national identities are of course
1:02:51
only one way that culture shapes
1:02:53
who we are. We may have
1:02:55
different ways of being at work
1:02:57
compared to when we are with
1:02:59
family or friends. listener Jennifer had
1:03:01
a question about being authentic when
1:03:03
you're inherently uncomfortable at work. My
1:03:05
question is what do you suggest
1:03:07
if I really want to be
1:03:09
in my authentic self, but I'm
1:03:11
in a work environment where I
1:03:13
am constantly on edge and feel
1:03:15
like everybody's expecting me to do
1:03:17
badly. Therefore I'm always nervous and
1:03:19
timid. I don't feel comfortable to
1:03:21
speak up and be the person
1:03:23
that I know that I am.
1:03:25
It makes me less articulate, it
1:03:27
makes me seem less intelligent, and
1:03:29
I know that I want to
1:03:31
be... me and I think that
1:03:34
everybody would appreciate the real me
1:03:36
a lot more but I can't
1:03:38
seem to bring that person out
1:03:40
of me in that environment. What
1:03:42
would you suggest? just for that.
1:03:44
Thank you. So this is an
1:03:46
interesting predicament. Erica, what do you
1:03:48
make of Jennifer's story? I feel
1:03:50
for Jennifer. I really hope she
1:03:52
can find a new environment that
1:03:54
helps her feel more comfortable. I
1:03:56
have felt this absolutely as a
1:03:58
woman in academia, as a younger
1:04:00
professor, there are some people who
1:04:02
you just cannot. tap into that
1:04:04
sense of self. You can't relax
1:04:06
or be comfortable, and it's so
1:04:08
frustrating to know that you have
1:04:10
more than you're able to surface
1:04:12
in those moments and in those
1:04:14
environments. It's really a shame, and
1:04:16
it's a struggle because work is
1:04:19
such an ever-present part of our
1:04:21
lives. It's a huge part of
1:04:23
our time and our energy, and
1:04:25
for a lot of people where
1:04:27
we get a lot of meaning.
1:04:29
If I was going to give
1:04:31
Jennifer advice, I would say... try
1:04:33
to find buddies or allies at
1:04:35
work for whom she feels that
1:04:37
she can be herself and find
1:04:39
those moments to sort of relieve
1:04:41
that tension and see if there
1:04:43
are ways that they can team
1:04:45
up. Maybe in these meetings she
1:04:47
needs to look at a friendly
1:04:49
face or a smile or even
1:04:51
after the meeting decompress and talk
1:04:53
to someone about how she came
1:04:55
across. Did you hear what that
1:04:57
person said? Did you hear this
1:04:59
other person repeating what I just
1:05:02
said and that made me feel
1:05:04
like? Did they even see me?
1:05:06
The other thing I would recommend
1:05:08
is, you know, there is a
1:05:10
narrative that I hear a little
1:05:12
bit in what Jennifer is saying,
1:05:14
that other people on the one
1:05:16
hand are waiting for her to
1:05:18
fail, and at the other hand,
1:05:20
maybe they could benefit from her
1:05:22
being her authentic self, and I
1:05:24
would sort of interrogate those narratives.
1:05:26
Most people want other people to
1:05:28
be authentic, and most people... don't
1:05:30
think about other people that much.
1:05:32
And that kind of always makes
1:05:34
me feel a little bit better.
1:05:36
Like most people you're talking to
1:05:38
are really wrapped up in their
1:05:40
own heads. They're thinking about whether
1:05:42
they're being authentic, whether you think
1:05:44
they're competent, whether you think they're
1:05:47
intelligent. And kind of a moment
1:05:49
you realize most people are not
1:05:51
thinking about you at all? Maybe
1:05:53
that will help her feel some
1:05:55
of this freedom and autonomy to
1:05:57
express herself authentically and take a
1:05:59
risk and see, you know, are
1:06:01
people excited when she steps forward
1:06:03
or does she face that backlash
1:06:05
that she's expecting? And then how
1:06:07
can she recover? I love the
1:06:09
suggestion of trying to find elements
1:06:11
of the job where you can
1:06:13
feel authentic as a way to
1:06:15
feel more at home in the
1:06:17
workplace, but do you think it's
1:06:19
the case that if someone truly
1:06:21
feels they can't be themselves in
1:06:23
some environment, is that really a
1:06:25
signal to them that this is
1:06:27
not the right environment for them?
1:06:29
So when we feel like we
1:06:32
are constantly being inauthentic in some
1:06:34
situation, is that a way of
1:06:36
us telling ourselves? Maybe I need
1:06:38
to find a different situation? I
1:06:40
love taking cues from your environment to
1:06:42
learn more about yourself. It might tell
1:06:45
you the people you don't want around
1:06:47
you. It might tell you that you
1:06:49
don't like this job that much or
1:06:51
maybe that you're just new at your
1:06:53
job and you need some time to
1:06:55
sort of relax and acclimate. I do
1:06:57
think it's important to pay attention to
1:06:59
when she can find authenticity at work
1:07:02
and what are the features of that
1:07:04
situation. Maybe she can approach those situations
1:07:06
or tailor her existing job to fit
1:07:08
that. We also know from the research
1:07:10
that that kind of environment is ultimately
1:07:12
not going to be productive for her
1:07:14
manager or her team. It sounds like
1:07:16
it's not a place where there's high
1:07:19
psychological safety where people feel that they
1:07:21
can take risks. So to the extent
1:07:23
she could maybe surface this with her
1:07:25
manager or her leader and say, you
1:07:27
know, I have a lot more to
1:07:29
give and you're not maximizing on my
1:07:31
potential, what can we do, how can
1:07:33
we break down these barriers that are
1:07:35
either perceived but still feel very real
1:07:38
or maybe are really real and preventing
1:07:40
not just me but likely other people
1:07:42
at the table from sharing what could
1:07:44
be really valuable for the company. This
1:07:49
is your questions answered our segment
1:07:51
in which we bring back researchers
1:07:53
we featured on the show to
1:07:55
answer listener questions after the break
1:07:57
We'll continue our conversation about authenticity
1:08:00
with Erica Bailey. You're listening to
1:08:02
Hidden Brain. I'm Shankar Vedantu. This
1:08:04
is Hidden Brain. This is Hidden
1:08:06
Brain. I'm Shankar Vedantu. At the
1:08:08
University of California, Berkeley, Erica Bailey
1:08:10
studies authenticity. and how being true
1:08:12
to ourselves shapes our personal and
1:08:14
professional lives. We featured Erica's work
1:08:16
in a series of conversations in
1:08:18
December. You can find the links
1:08:20
to those conversations in the show
1:08:22
notes for today's episode. Erica, here's
1:08:24
a question we received from listener
1:08:26
Lauren who writes, The whole time
1:08:28
I was listening I was hoping
1:08:30
she would address the disconnect that
1:08:33
people of color feel in the
1:08:35
world they live in in America.
1:08:37
We often feel completely different in
1:08:39
a home or church or community
1:08:41
group setting compared to a work
1:08:43
setting. We are still a very
1:08:45
racially divided country, unfortunately. We often
1:08:47
feel we are our authentic cells
1:08:49
at home, but somehow are constantly
1:08:51
fighting to be someone else in
1:08:53
the workplace, molding to the values
1:08:55
of the majority and the cultural
1:08:57
norms of the majority, which are
1:08:59
slightly different from those with which
1:09:01
we grew up. If I could
1:09:03
learn to bring my authentic self
1:09:06
to work and stop worrying about
1:09:08
those small perceived judgments or slights,
1:09:10
I believe I could be a
1:09:12
much more productive and integral part
1:09:14
of my work team. What are
1:09:16
your thoughts on Lauren's email, Erica?
1:09:18
It's such a great question. It's
1:09:20
very layered and complex. And I
1:09:22
have some research that I'm working
1:09:24
on that I would love to
1:09:26
talk to her about, but it's
1:09:28
going to be about a couple
1:09:30
years before that gets through the
1:09:32
peer review process. But she's absolutely
1:09:34
right that there are these norms
1:09:36
about professionalism and this idea of
1:09:39
what researchers call the ideal worker
1:09:41
stereotype that are basically built around
1:09:43
highly competent white male. techy workers
1:09:45
that sort of have dominated the
1:09:47
professional workplace. And those are difficult
1:09:49
for many people to live up
1:09:51
to. I think even people who
1:09:53
sort of fit that prototype feel
1:09:55
that they might not always be
1:09:57
the ideal worker. And these pressures
1:09:59
can really, really limit our ability
1:10:01
to feel authentic, to feel safe
1:10:03
with the people that are around
1:10:05
us. And I think from some
1:10:07
of the researchers that I know,
1:10:09
you know these... boundaries between our
1:10:12
personal and professional lives can be
1:10:14
really important for people to stay
1:10:16
safe, to protect their mental well-being,
1:10:18
to engage in self-care. I don't
1:10:20
think everyone has to be authentic
1:10:22
all the time and for some
1:10:24
people that can be a life-or-death
1:10:26
decision with whom they share certain
1:10:28
identities that they have. for others
1:10:30
it becomes a barrier that people
1:10:32
see you with a visible identity
1:10:34
like your race or ethnicity, your
1:10:36
age, your gender, visible disabilities, and
1:10:38
they make assumptions about you. And
1:10:40
it's really a shame because they
1:10:42
miss how complex each person is
1:10:45
and the value that you bring
1:10:47
both from people's own perspectives, but
1:10:49
also your competence and warmth and
1:10:51
everything else that you could bring
1:10:53
to your company. So it's the
1:10:55
company that's really missing out, I
1:10:57
would say. This next listener question
1:10:59
adds an extra layer of complexity
1:11:01
to our conversation. What does it
1:11:03
mean to be authentic when you
1:11:05
may have multiple and perhaps competing
1:11:07
identities? This comes from listener Guadalupe
1:11:09
who writes, All my life I
1:11:11
have had to edit or censor
1:11:13
which parts of myself I'll need
1:11:15
to leave outside the door when
1:11:18
I enter a room. I'm Separdic
1:11:20
Jewish, Mexican Latina. part of the
1:11:22
indigenous tribal people of Kuala Khan
1:11:24
and a lesbian identified nun. I'm
1:11:26
also an elder with disabilities. I've
1:11:28
worked very very hard to live
1:11:30
authentically and it's not always been
1:11:32
easy. Because I'm a Roman Catholic
1:11:34
nun, I've had the benefit of
1:11:36
a spiritual director who insists that
1:11:38
part of my spiritual path is
1:11:40
to live authentically. God can only
1:11:42
work through us as a vessel
1:11:44
to the extent that we name
1:11:46
and claim all our identities. I
1:11:48
wonder if there's a place on
1:11:51
your program to discuss the gifts
1:11:53
and challenges of living authentically with
1:11:55
multiple strong identities. Erica, does this
1:11:57
conversation become more complicated when our
1:11:59
true cells are multifaceted? It becomes
1:12:01
complicated to the extent that you
1:12:03
perceive maybe boundaries or conflictions between
1:12:05
these identities. So researchers call this
1:12:07
self-concept complexity. So we all have
1:12:09
lots of aspects of ourselves. Some
1:12:11
pieces feel like they fit together.
1:12:13
They're really overlapping and others feel
1:12:15
really far apart. In part of
1:12:17
what authenticity can emerge from is
1:12:19
where you make sense of those
1:12:21
identities or the narrative that you
1:12:24
tell about how they got you
1:12:26
to where you are now. So
1:12:28
even if these identities might feel
1:12:30
far apart, what I'm hearing from
1:12:32
the listener is there's some logic
1:12:34
to how she created her life
1:12:36
now, and there's some path that
1:12:38
she feels that she's followed that
1:12:40
has allowed her to express these
1:12:42
various identities in different ways, and
1:12:44
I think, what a rich tapestry
1:12:46
to connect with other people on.
1:12:48
What a way to surprise people
1:12:50
about something that you wouldn't have
1:12:52
expected. And maybe that will allow
1:12:54
them to share something that they
1:12:57
have that's unexpected. And then how
1:12:59
does that inform how we see
1:13:01
our sense of self and our
1:13:03
identity and our ability to grow?
1:13:05
It's all about that way that
1:13:07
we think about our overlapping senses
1:13:09
of self and how different situations
1:13:11
pull these things out of us.
1:13:13
Some research about this topic that
1:13:15
the listener might find interesting is
1:13:17
about code switching. So this is
1:13:19
where people speak slightly differently or
1:13:21
express themselves differently when they're in
1:13:23
different cultural frames. So for example
1:13:25
with different people, that can be
1:13:27
confusing to outsiders who see inconsistency.
1:13:30
So you speak like that with
1:13:32
these people and then when you're
1:13:34
with me, you speak differently. and
1:13:36
that I don't know what to
1:13:38
make of that. And a very
1:13:40
simple intervention in this paper is
1:13:42
just to say. well I have
1:13:44
different cultural identities and this is
1:13:46
a part of me and now
1:13:48
welcome to my backstage where I'm
1:13:50
going to tell you more about
1:13:52
who I am that's going to
1:13:54
help you make sense of this
1:13:56
and most people understand what it's
1:13:58
like to have multiple identities and
1:14:00
it could even be a creativity
1:14:03
exercise for another person to connect
1:14:05
with you to realize oh yeah
1:14:07
I actually I guess I do
1:14:09
sometimes talk about football with this
1:14:11
one person and then I talk
1:14:13
about mathematics with someone else. So,
1:14:15
Erica, one of the realities embedded
1:14:17
in this conversation is that as
1:14:19
humans we are social creatures and
1:14:21
we face enormous pressure to conform
1:14:23
to the expectations of the people
1:14:25
around us. That may be particularly
1:14:27
true for people with autism spectrum
1:14:29
disorder. A listener Peggy says that
1:14:31
she was only recently diagnosed with
1:14:33
autism and ADHD. She writes, what
1:14:35
happened to me and most young
1:14:38
girls and some boys is that
1:14:40
during the young years of inner
1:14:42
personal expiration, we are watching how
1:14:44
others behave so we will fit
1:14:46
in and have some friends. I
1:14:48
always felt like a pretender and
1:14:50
didn't know why or how to
1:14:52
become authentic, that is now an
1:14:54
enormous challenge. to how daunting it
1:14:56
can feel for many people, including
1:14:58
those who think of themselves as
1:15:00
neuro-divergent, to present their true cells
1:15:02
to the world. First of all,
1:15:04
you have to figure out what
1:15:06
it means to be your true
1:15:08
self. And then the next step
1:15:11
is to move through a world
1:15:13
that may penalize you for behaving
1:15:15
in ways that feel authentic to
1:15:17
you, but may be frowned upon
1:15:19
by society more broadly. That feels
1:15:21
difficult, doesn't it, Erica? Absolutely, and
1:15:23
I think you're getting a sense
1:15:25
for why authenticity is such a
1:15:27
fun topic to study and so
1:15:29
complicated because these questions, you know,
1:15:31
it sounds really good to just
1:15:33
be your true self or bring
1:15:35
your true self to work or
1:15:37
yeah, be you. And then the
1:15:39
second you start to realize, oh,
1:15:41
that you is really complicated sometimes
1:15:44
or maybe the you doesn't fit
1:15:46
in this environment in quite the
1:15:48
right way, which I think most
1:15:50
people don't feel like there's that.
1:15:52
perfect fit. It starts to get
1:15:54
much more complex of a question.
1:15:56
Again I would sort of go
1:15:58
back to this idea and I
1:16:00
have some empirical data that shows
1:16:02
this that people's perceptions of whether
1:16:04
someone is authentic are all over
1:16:06
the place. The judgments that I
1:16:08
make about one person's authenticity are
1:16:10
almost completely different than the judgments
1:16:12
that someone else makes of the
1:16:14
same person, even if we sort
1:16:17
of know that person together in
1:16:19
the same social group. And in
1:16:21
that same research, I looked at
1:16:23
outcomes of well-being. And what I
1:16:25
found is other people's ratings of
1:16:27
your authenticity really don't relate to
1:16:29
your well-being. It's really the sense
1:16:31
of authenticity that you have is
1:16:33
really important for your own well-being.
1:16:35
So going around and trying to
1:16:37
convince other people that you're being
1:16:39
authentic, maybe it would work for
1:16:41
one person at a time, but
1:16:43
trying to convince everybody in your
1:16:45
workplace that you're authentic. No, I'm
1:16:47
really authentic. Don't I really mean
1:16:50
this. So this is how I
1:16:52
am. to some extent can be
1:16:54
a way to connect with other
1:16:56
people, but it's really difficult to
1:16:58
convince people that you're being authentic,
1:17:00
especially if they have it in
1:17:02
their heads, that they're not going
1:17:04
to try to understand you or
1:17:06
they're not going to take your
1:17:08
perspective or they're going to view
1:17:10
you through a stereotypical lens. And
1:17:12
so what I usually tell people
1:17:14
is authenticity is worth pursuing for
1:17:16
its own sake, for you, for
1:17:18
your well-being, in places where you
1:17:20
feel that you can be authentic
1:17:23
safely. What other people think about
1:17:25
you, that's their business. All I
1:17:27
can say is create healthy distance
1:17:29
between other people's perceptions of you
1:17:31
and your authentic pursuits to discover
1:17:33
who you are and to find
1:17:35
places where you can bring that
1:17:37
forward. We had several listeners who
1:17:39
reached out asking for books and
1:17:41
other resources on living authentically. I'd
1:17:43
love for you to share any
1:17:45
reading materials that you would recommend,
1:17:47
Erica, and before you do, here's
1:17:49
a related question we received from
1:17:51
listener Lori. As someone who was
1:17:53
born with a disability, I've never
1:17:56
found any kind of counseling or
1:17:58
discourse that explores this. self-esteem and
1:18:00
coming to terms with who you
1:18:02
are when you are very different
1:18:04
from your peers. I grew up
1:18:06
having to work a lot harder
1:18:08
than my peers because of my
1:18:10
disability and being deaf. I would
1:18:12
love if you could explore this question
1:18:14
a little bit more or just
1:18:16
guide me to some kind of
1:18:18
references or information so I can
1:18:20
learn more about being myself as
1:18:23
a person with a disability. Any
1:18:25
suggestions, Erica? Well, it
1:18:27
sounds like she has a book to
1:18:29
write that I want to read. That's
1:18:31
also close to my heart. My advisor
1:18:34
is blind and always talking to her
1:18:36
about her sense of self and how
1:18:38
she's viewed in the world and how
1:18:40
she experienced going to grad school in
1:18:42
the 90s, for example, is just completely
1:18:44
different than the way that I've experienced
1:18:46
the world and is so fascinating to
1:18:49
understand people who experience the world differently
1:18:51
than you do. So I would love
1:18:53
to read her book should she ever
1:18:55
write it. I'm kind of a funny
1:18:57
academic where I mostly read fiction
1:19:00
books and I kind of don't
1:19:02
read academic-y self-help books even though
1:19:04
they might be very helpful. I
1:19:07
would say the one academic book
1:19:09
that I'll recommend is a classic.
1:19:11
It's Irving Goffman's The Presentation of
1:19:14
Self and Everyday Life. A lot
1:19:16
of these ideas about society
1:19:18
as a social performance about people
1:19:20
with stigmatized identities where other people
1:19:23
would judge them or make inferences
1:19:25
about them because of a visible
1:19:27
or invisible identity are really something
1:19:29
that he thought about in the 60s. But
1:19:32
in terms of books like fiction books I
1:19:34
feel are a really great place to
1:19:36
explore narratives by being in someone else's
1:19:38
head. You get to experience the world
1:19:40
through someone else in a safe environment,
1:19:43
you know, sitting on your couch, but
1:19:45
you're fighting dragons or you're, you know,
1:19:47
in the 1960s in Poland and you're
1:19:49
experiencing the world through another person's lens.
1:19:52
And I've really found that books help
1:19:54
you kind of pick up who you
1:19:56
are and look at it from different
1:19:58
angles and think... Oh, I would
1:20:00
have never realized that that's
1:20:03
how someone else experiences the
1:20:05
world. So some books that I
1:20:07
jotted down that, you know, are
1:20:09
about this self- exploration and communicating
1:20:11
yourself with others is all the
1:20:14
light we cannot see, which is
1:20:16
incredible, very timely. The other two books
1:20:18
I really like are The Safe Keep,
1:20:20
which is about sort of someone who
1:20:23
grew up in a very particular type
1:20:25
of household who finds it really difficult
1:20:27
to connect with other people until like
1:20:29
sort of a rambunctious woman comes into
1:20:31
her life and you know destroys all
1:20:34
these nice boundaries as she's set up
1:20:36
for herself and through the process she
1:20:38
learns a lot more about who she
1:20:40
is both literally her history but
1:20:42
also who she could be. And then the
1:20:44
last book is called The Power is about...
1:20:47
What would happen if gender roles were
1:20:49
sort of flipped? And what parts of our
1:20:51
gender are sort of core to who we are
1:20:53
and really important and predictive?
1:20:55
And what parts are just sort
1:20:57
of society's story that it's told about
1:20:59
who you are in your place and how
1:21:01
you view other people? And I think all
1:21:03
three of those books helped me look at
1:21:05
aspects of my own identity in a new
1:21:07
way and think about Who really am I
1:21:10
and sort of how do I relate to
1:21:12
these different aspects of the self? So that's
1:21:14
part of why I love fiction books and
1:21:16
I'll come back with some good academic E
1:21:19
books for you next time So Erica in
1:21:21
our earlier conversation you talked about growing
1:21:23
up in a fundamentalist church and
1:21:25
making the decision to leave that
1:21:27
community We received a question from
1:21:30
a listener named Hannah who says
1:21:32
she experienced a similar religious upbringing
1:21:34
and has since left her church I
1:21:37
think the hardest part for me has
1:21:39
been trying to reconcile my new set
1:21:41
of values with a way to live
1:21:43
a purposeful life that feels as fulfilling
1:21:46
as the religion did. As I'm sure
1:21:48
that she understands religion was not just
1:21:50
like a part of my life, it
1:21:53
was my entire life and it dictated
1:21:55
the entire trajectory of where I thought
1:21:57
I was going. And without it sometimes...
1:22:00
it feels like a normal life with
1:22:02
my career and things like that,
1:22:04
they almost don't hold up to
1:22:06
the meaning that religion gave me.
1:22:09
So I guess my question is
1:22:11
coming from that context of a
1:22:13
very religious upbringing that basically
1:22:15
defined your identity and
1:22:17
your life for you. Do you
1:22:19
have any specific suggestions or advice
1:22:21
on how you were able to
1:22:23
find meaning and purpose and an
1:22:26
ultimate goal to your life that
1:22:28
feels as fulfilling? as religion did.
1:22:30
So what I take from Hannah's questionnaire
1:22:32
is that they can be a very
1:22:35
painful trade-off when we make the decision
1:22:37
to live more authentically. In Hannah's case,
1:22:39
being true to herself meant giving up
1:22:41
the sense of purpose that religion had
1:22:44
given her. Is that something that you
1:22:46
experienced as well after leaving your church
1:22:48
and how did you cope with it? Absolutely,
1:22:51
it's a dizzying feeling to kind of
1:22:53
come out of that world that has
1:22:55
a very strong narrative about who you
1:22:57
are and where you're going. And, you
1:22:59
know, it's like to this day, the
1:23:01
idea, oh, I could just go to
1:23:03
France tomorrow. Like there's no one
1:23:05
to ask, right? You could just do
1:23:07
it. There's no sort of set plan
1:23:09
for my life. I make that plan.
1:23:11
And that's empowering and also scary. Like
1:23:13
I hope I figure it out. I
1:23:15
hope I make the right choices choices.
1:23:18
what I found is you figure it
1:23:20
out by doing, not as much by
1:23:22
thinking. It's really hard to know what's
1:23:24
going to give you purpose and
1:23:26
meaning or what you're going to
1:23:29
find fulfilling before you actually do
1:23:31
it. So there's some experimentation that
1:23:33
you can do to learn what
1:23:35
gives you meaning, what matters, sort of
1:23:38
what helps you find a sense of
1:23:40
authenticity in your daily life. And then
1:23:42
I also try and be realistic that
1:23:44
Almost anything I do, I'm gonna get
1:23:46
annoyed with it. There's gonna be a
1:23:49
day where I'm like, I do not
1:23:51
want to do this dream job that
1:23:53
I worked so hard for. I think
1:23:55
that's common. People adapt really quickly to
1:23:58
their environments, both good and bad. And
1:24:00
so there's not a day where you reach
1:24:02
the pinnacle of who you are and
1:24:04
you're happy forever. And that kind of
1:24:06
can help take the edge off these
1:24:08
difficult days where you think, I should
1:24:10
feel happier, right? Or I just got
1:24:12
tenure. I just got to this point
1:24:14
in my career. I should kind of
1:24:16
finally feel something that I thought was
1:24:18
there. And it's just still you. It's
1:24:21
still you. That's kind of still with
1:24:23
you and you have to make peace
1:24:25
with that. The other piece of advice
1:24:27
that I love is from Tignataro, and
1:24:29
she talks about the joy of the
1:24:31
phrase Nothing Matters. and how it can
1:24:33
be really sad to be like, oh, nothing
1:24:36
matters, you know, at the end of the
1:24:38
day. Maybe my job is super fulfilling, but
1:24:40
what's going to be left of it in
1:24:42
a hundred years. But there's also something so
1:24:45
freeing about that, that you know what? Nothing
1:24:47
matters. I made a mistake at work. My
1:24:49
life will go on. You know, I write
1:24:52
expensive PDFs for a living. And that's funny.
1:24:54
It is very rewarding for me, but at
1:24:56
the end of the day, you know, it
1:24:58
is silly. My great grandparents who are farmers
1:25:01
who are farmers. would look at what I'm
1:25:03
doing and say, what is this bright
1:25:05
screen you're tapping into all day long?
1:25:07
So I think it's healthy to have some
1:25:10
sense of like life is partially
1:25:12
meaningless and partially deeply infused with
1:25:14
meaning that we bring it and
1:25:16
that we give to it and
1:25:18
that we give to our relationships
1:25:20
along the way. Erika
1:25:24
Bailey is a social scientist
1:25:26
at the Haar School of
1:25:28
Business at the University of
1:25:31
California Berkeley. Erika, thank you so
1:25:33
much for joining me again on
1:25:35
Hidden Brain. Great talking to
1:25:37
you. Hidden Brain is produced
1:25:39
by Hidden Brain Media. Our
1:25:42
audio production team includes Annie
1:25:44
Murphy Paul, Kristen Wong. Laura
1:25:47
Correll, Ryan Katz, Autumn Barnes,
1:25:49
Andrew Chadwick and Nick Woodbury.
1:25:52
Tara Boyle is our executive
1:25:54
producer. I'm Hidden Brain's executive
1:25:56
editor. Do you know someone
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who would... this episode. If so,
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1:26:20
really appreciate it. I'm Shankar
1:26:22
Vithantham. See you soon.
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