Relationships 2.0: The Power of Tiny Interactions + Your Questions Answered: Erica Bailey on Authenticity

Relationships 2.0: The Power of Tiny Interactions + Your Questions Answered: Erica Bailey on Authenticity

Released Monday, 14th April 2025
Good episode? Give it some love!
Relationships 2.0: The Power of Tiny Interactions + Your Questions Answered: Erica Bailey on Authenticity

Relationships 2.0: The Power of Tiny Interactions + Your Questions Answered: Erica Bailey on Authenticity

Relationships 2.0: The Power of Tiny Interactions + Your Questions Answered: Erica Bailey on Authenticity

Relationships 2.0: The Power of Tiny Interactions + Your Questions Answered: Erica Bailey on Authenticity

Monday, 14th April 2025
Good episode? Give it some love!
Rate Episode

Episode Transcript

Transcripts are displayed as originally observed. Some content, including advertisements may have changed.

Use Ctrl + F to search

0:00

This is Hidden Brain. I'm

0:02

Shankar Vedantam. Ask yourself

0:04

what makes you happy. Many

0:07

people would say, spending

0:09

time with close friends,

0:11

quality moments with family,

0:13

playing with a pet. Most of

0:15

us can agree, relationships are

0:18

at the heart of a

0:20

life well-lived. Social science research

0:23

bears this out. Countless studies

0:25

suggest that our emotional ties

0:27

to others shape our well-being.

0:30

Long-running analyses that track

0:32

people over time show that

0:34

social connections are not just

0:36

about our emotional well-being, they're

0:39

important determinants of our

0:41

physical health. But it's one thing to

0:44

say that relationships are important.

0:46

It's another to go about

0:48

getting them or preserving them.

0:50

Lifelong friends move away to

0:52

other towns and countries. Romantic

0:54

relationships come undone. Relatives pass

0:57

away. and especially as people

0:59

get older, many find it

1:01

difficult to form new relationships,

1:03

even as they yearn to

1:05

feel close to others. New

1:07

psychological research suggests a solution

1:09

to this problem, or at

1:11

least a partial solution, and it's

1:13

one that's easily accessible

1:15

to everyone. Last week in

1:18

our Relationships 2.0 series, we

1:20

looked at the common mistakes we

1:22

make when negotiating with other people.

1:24

This week on Hidden Brain, we

1:27

bring you a user's manual on

1:29

how to boost your social

1:31

connections and your happiness.

1:34

Support for Hidden Brain

1:36

comes from Amazon. The last

1:38

thing you want to do when

1:40

you're sick is to go

1:42

to the pharmacy to pick

1:45

up a prescription. Because then

1:47

you're standing in a long

1:49

line with a whole bunch

1:51

of sick people. And everyone

1:53

is sick of being sick.

1:56

around other people who are

1:58

sick. Amazon pharmacy will deliver

2:00

right to you. Fast. So

2:02

you can get meds without

2:04

congregating amongst the contagious. Healthcare

2:07

just got less painful. Amazon

2:09

pharmacy. Support for hidden brain

2:11

comes from Abbott. Let's talk

2:13

about a small thing that

2:15

can make a big difference

2:18

if you have diabetes. The

2:20

freestyle librate 3 plus sensor.

2:22

The sensor gives you real-time

2:24

glucose readings so you can

2:26

see the impact of every

2:29

meal and activity to make

2:31

better choices. This is progress.

2:33

You can try the sensor

2:35

at freestyle libre.us. Terms and

2:37

conditions apply for prescription only.

2:40

Safety info found at freestyle

2:42

libre.us. Hi,

2:45

we're all-modern. We're here to help

2:47

you refresh your space for spring,

2:49

with the best of modern furniture

2:51

and decor, all in one place.

2:53

Our team of modern obsessed experts

2:55

hand vets each designed for quality.

2:57

Plus, we offer fast and free

2:59

shipping. That's modern made for real

3:01

life. Shop now at all-modern.com. Many

3:03

people feel they don't have others

3:05

in whom they can confide. Making

3:07

friends can be hard, especially if

3:09

you're someone who is naturally shy.

3:11

At the University of Sussex, psychologist

3:13

Julian Sandstrom studies what we can

3:15

do to combat the growing challenge

3:18

of social isolation. Julian Sandstrom, welcome

3:20

to Hidden Brain. Hi, thanks for

3:22

having me. Julian, I understand that

3:24

you were... somewhat introverted and shy

3:26

as a child. Can you describe

3:28

the younger version of yourself to

3:30

me? I was definitely a shy

3:32

kid, very bookish, and so I

3:34

remember, you know, any time we

3:36

went to my grandma's house for

3:38

Christmas and all the cousins and

3:40

aunts and uncles were there, I

3:42

would be off in a room

3:44

somewhere with a book just finding

3:46

the quietest. place in the house

3:49

just sitting there reading. And my

3:51

dream when I was a kid

3:53

was that I would grow up

3:55

and I would live on an

3:57

island. I don't mean like a

3:59

tropical island, I mean an island

4:01

that was just me. My own

4:03

island where I had a big

4:05

library and that was my dream.

4:07

As a teenager, Jillian's shyness intensified.

4:09

It got to the point she

4:11

found it difficult to even have

4:13

routine phone conversations. Oh gosh, that

4:15

was the worst. And I felt

4:17

like every time I did it,

4:20

I would get off the phone

4:22

as quickly as possible. And then

4:24

my mom would say, well, did

4:26

you ask this? Did you say

4:28

that? And of course, I never

4:30

did any of those things. And

4:32

so it just felt really stressful

4:34

and anxious about talking to someone

4:36

on the phone. And I understand

4:38

this must have been especially hard

4:40

for you because you had one

4:42

member of your family who was

4:44

the polar opposite of you. Tell

4:46

me about your dad. Yeah, actually

4:48

I feel like my whole family

4:50

was the opposite of me, but

4:53

especially my dad. So my dad

4:55

is just, I think he's sort

4:57

of a king of talking to

4:59

people. He had this knack for

5:01

approaching people and figuring out how

5:03

to connect with them and start

5:05

a conversation. And so anywhere we

5:07

went with... take a really long

5:09

time. You know, grow them to

5:11

the grocery store would take three

5:13

hours because he would stop and

5:15

talk to everybody. Especially kids. He

5:17

loves talking to kids. He'd always

5:19

tease them and get them talking.

5:21

But he would ask a kid

5:24

who looked like they were about

5:26

five or six years old. He'd

5:28

say, how old are you? 12,

5:30

13? You know, just something ridiculous

5:32

that would make them. feel like

5:34

they had to sort of disagree

5:36

with what he'd said or he'd

5:38

asked them you know if they

5:40

had any pets at home and

5:42

and you know ask if they

5:44

had a pet alligator or a

5:46

pet hippopotamus you know just ridiculous

5:48

things that would that would make

5:50

them respond. And did you really

5:52

feel like you were embarrassed when

5:55

he did these things? Did you

5:57

did you try and prevent him

5:59

from doing? this dad they don't

6:01

want to talk to you you

6:03

know they're doing their grocery shopping

6:05

you know why would someone want

6:07

to stop and talk to a

6:09

complete stranger and what would he

6:11

say in response I think he

6:13

would just ignore me and enjoy

6:15

his conversation because he was having

6:17

such a good time he likes

6:19

to say you know everybody has

6:21

a story so he just loves

6:23

meeting people and having a chat

6:25

began to have real consequences. So

6:28

I was I think about 25

6:30

and I was on the plane

6:32

on my own on this business

6:34

trip which seemed quite exciting and

6:36

and I just recently gotten married

6:38

so I and I'd taken on

6:40

my husband's surname and they were

6:42

making an announcement about a bunch

6:44

of different people's names being called

6:46

out something to do with baggage

6:48

I didn't know what was going

6:50

on but at some point they

6:52

said you know would passenger Sandstrom

6:54

please identify themselves. And I thought,

6:56

well, they couldn't mean me because

6:59

that's not my name anymore. And

7:01

I knew I should have checked,

7:03

but I was too anxious and

7:05

embarrassed to push that button and

7:07

call over the flight attendant, so

7:09

I didn't say anything. And so

7:11

of course what happened is I

7:13

got to the other end, got

7:15

off the plane, went to the

7:17

belt to collect my luggage, and

7:19

of course it wasn't there. And

7:21

so I had to go and

7:23

buy a tourist t-shirt, which is

7:25

what I wore to the first

7:27

day on this business trip. Several

7:34

years after the luggage incident, Julian

7:36

signed up for a graduate program in

7:38

Toronto. She had been working as a

7:40

computer programmer for a decade, but wanted

7:43

to try something new. She decided

7:45

to get a master's degree in psychology.

7:47

Julian was in her 30s. As she

7:49

looked around at her graduate school cohort,

7:52

she worried she wasn't smart enough.

7:54

But on top of all that, I

7:56

had the feeling, you know, I'd given

7:59

up this other career. that had been

8:01

going really well, you know, did I

8:03

make the right decision? Should I be

8:06

here? You know, all these people

8:08

are so much younger than me. So

8:10

it's just this feeling, you know, the

8:12

kind of imposter syndrome feeling of, you

8:15

know, did I make the right

8:17

decision? Should I be here? Soon enough,

8:19

however, Jillian settled into a routine. It

8:21

gave her more than structure. It gave

8:24

her an insight. I would go

8:26

to the research lab to do my

8:28

studies. But then my supervisor had an

8:30

office in a different building and so

8:33

when I walked between those two

8:35

buildings I would pass on the street

8:37

corner There was a hot dog stand

8:39

because I was at a university right

8:42

downtown Toronto and I started to

8:44

develop sort of accidentally, developed a relationship

8:46

with a lady who worked at the

8:48

hot dog stand that I would pass

8:51

by. And seeing her there and knowing

8:53

that she recognized me, you know, we'd

8:55

smile, we'd wave. I don't even

8:57

know if we talked to each other,

9:00

but we just had this relationship built

9:02

on these little minimal signs. On some

9:04

days, as Julian crossed the street,

9:06

she noticed something curious. The hot dog

9:09

lady was not at her usual spot.

9:11

That wasn't what was curious. The thing

9:13

that struck Jillian was her own

9:15

emotional reaction. So on a day when

9:18

I didn't see the hot dog lady,

9:20

I would feel disappointed and kind of,

9:22

not lonely, but sort of unmoored,

9:24

you know, because I think it came

9:27

to think that... the hot dog lady

9:29

and people like her like the kind

9:31

of we have lots of relationships

9:33

like that these little tiny relationships that

9:36

maybe don't seem particularly important but I

9:38

feel like they kind of you're kind

9:40

of woven into the social fabric you

9:43

know and so I felt a bit

9:45

unmoored and uncentered when she was

9:47

missing. So Julian when you think about

9:49

these relationships that you're talking about like

9:52

your relationship with the hot dog lady.

9:54

They're different than the kind of

9:56

relationships you would have with a spouse

9:58

or a child or even a colleague

10:01

at work. And sociologists have come up

10:03

with names for these kinds of

10:05

relationships. Can you talk about the different

10:07

terms they use for these kinds of

10:10

relationships? Yes, so a sociologist in the

10:12

70s named Mark Granoveter coined these

10:14

kind of relationships, weak ties, and as

10:16

opposed to strong ties, which are the

10:19

ones with close friends and family. And

10:21

it's tricky to come up with

10:23

a definition, because one of the original

10:25

thoughts was there people that we see

10:28

less often. But I don't think that's

10:30

necessarily true, because people like the hot

10:32

dog lady I would see here on

10:35

a very regular basis, or you

10:37

might run into someone at the school

10:39

drop-off every day. So I don't think

10:41

frequency is necessarily a fact to hear,

10:44

but definitely close friends and family

10:46

are the people that you feel the

10:48

most comfortable with, and you'd be most

10:50

willing to sort of share your deepest

10:53

darkest secrets secrets with. weak ties

10:55

or you know you can feel fondly

10:57

towards them positively but you're probably less

10:59

likely to feel like you'd want to

11:02

confide in them and share something

11:04

that feels very personal. So a little

11:06

while later you were starting a PhD

11:08

and I believe this was in the

11:11

lab of Elizabeth Dunn who we've

11:13

previously had on Hidden Brain as a

11:15

guest and Liz Dunn asked you what

11:17

you wanted to study and how did

11:20

you respond? I said I

11:22

wanted to study the hot dog lady.

11:24

She said, what makes you happy? Her

11:26

lab is the happy lab. What makes

11:29

you happy? And I said, well, the

11:31

hot dog lady makes me happy. Having

11:33

these little interactions throughout my day with

11:36

people that I'm not really close to

11:38

and would never invite over for a

11:40

drink or anything, but having this familiarity

11:42

and feeling of connection with those kind

11:45

of people. just really feels good to

11:47

me and I wanted to know, you

11:49

know, is it just me or is

11:52

this a more general thing? Do people

11:54

generally feel good from having these kind

11:56

of relationships? One,

12:23

two, three, four. Those are numbers.

12:25

But you already knew that. If you

12:27

want to know what number you're

12:29

going to pay each month for

12:32

your car, use Kelly, Blue Book,

12:34

My Wallet on Auto Trader. They're

12:36

really good at numbers. Auto Trader.

15:14

So, Jilline, we talked earlier about the

15:16

sociologist Mark Granovetta and his work on

15:18

weak ties. If I recall correctly, he

15:20

had a famous paper called The Strength

15:23

of weak ties, looking at how, in

15:25

some ways, our connections to people who

15:27

are peripheral in our lives are actually

15:29

very important to us, and this has

15:32

been borne out in lots of studies,

15:34

looking at how, if you're searching for

15:36

a new job, for example, you're much

15:39

more likely to find that job, through

15:41

a network of people who are very

15:43

close to you. veteran others have looked

15:45

primarily at the power of weak ties

15:48

in the context of professional relationships, but

15:50

in some ways what you were realizing

15:52

from the clicker study was that the

15:54

strength of weak ties might also affect

15:57

our social lives and our emotional well-being.

15:59

So yeah, I was looking at weak

16:01

ties as having other advantages that maybe

16:03

hadn't been looked at before. So these

16:06

well-being benefits and emotional benefits. So the

16:08

biggest source of weak ties comes from

16:10

the world of strangers or people we

16:12

don't know. Can we talk a moment

16:15

about whether there's a difference between strangers

16:17

and weak ties? I mean, what's the

16:19

difference between someone who we would call

16:22

a weak tie? I

16:24

think the difference is actually pretty

16:26

small. So I think a weak

16:28

tie, my definition is just someone

16:30

with whom you have sort of

16:32

mutual familiarity. So the hot dog

16:34

lady was a weak tie. The

16:36

first time I talked to her,

16:38

she was a stranger. But when

16:40

we saw each other again and

16:42

she recognized me and I recognized

16:44

her, I think at that point

16:46

she's no longer a stranger, she

16:48

is a weak tie. You started

16:50

to conduct other studies besides the

16:52

clicker study looking at the power

16:54

of weak ties. Can you talk

16:56

about some of that work? One

16:58

of your studies, I understand, took

17:00

place in a coffee shop. Right.

17:02

So I, you know, sort of

17:04

inspired by the hot dog lady.

17:06

I thought the closest thing I

17:08

could think of, you know, I

17:10

really wanted to study that phenomenon.

17:12

lots of people have sort of

17:15

their favorite barista at the coffee

17:17

shop and people go into the

17:19

coffee shop and the person knows

17:21

their name and knows what their

17:23

regular order is and it makes

17:25

you feel really good. And so

17:27

I really wanted to study that

17:29

phenomenon. So I asked people, I

17:31

recruited people walking past a Starbucks

17:33

in Vancouver, gave them a gift

17:35

card, and I said the only

17:37

catches that when you go in

17:39

to buy your coffee, you have

17:41

to follow some instructions. And some

17:43

people, the instructions. where when you

17:45

go in, try to turn it

17:47

into a real genuine... social interaction.

17:49

So smile, make eye contact, and

17:51

have a little chat. And you

17:53

know, plenty of people said they

17:55

do this anyway. And I said,

17:57

well, just amp it up. You

17:59

know, it did even more than

18:01

you usually do. And so people

18:03

bought their coffee, followed the instructions,

18:05

and then when they came out,

18:07

I asked them to fill out

18:09

a short survey. And what we

18:11

found was that people who'd had

18:13

this... In Julian Study, people had

18:16

an incentive to talk to strangers.

18:18

In the real world, talking to

18:20

people who knew their name and

18:22

knew their order. If they had

18:24

that social interaction, they were in

18:26

a better mood and they felt

18:28

more satisfied with their Starbucks experience

18:30

and they felt a greater sense

18:32

of connection to other people. In

18:34

Julian Study, people had an incentive

18:36

to talk to strangers. In the

18:38

real world, talking to people you

18:40

don't know can be awkward. We

18:42

worry our small talk won't be

18:44

well received. We feel that people

18:46

will think we're obnoxious, silly, or

18:48

unlikable. We've talked about this trepidation

18:50

on the show before. In our

18:52

episode featuring the psychologist Erika Boothby,

18:54

she called it the liking gap.

18:56

It's the gap between how we

18:58

believe others see us and what

19:00

they actually see. Julian has found

19:02

evidence of the liking gap phenomenon

19:04

in her own research. What we

19:06

find is that after two people

19:08

talk for the first time, they

19:10

each tend to think that the

19:12

other person liked them less than

19:14

they actually did. So, you know,

19:17

we have this negative voice in

19:19

her head that says, oh, you

19:21

know, why did I say that?

19:23

Why did I not say that?

19:25

Did they understand me? Did I

19:27

embarrass myself? And we tend to

19:29

listen to that negative voice and

19:31

think that everything went horribly wrong.

19:33

But our partner doesn't have that.

19:35

say, you know, they're probably doing

19:37

the same thing, right? So they

19:39

don't even notice the thing that

19:41

you think went horribly wrong because

19:43

they're stuck in their own head

19:45

thinking about what they did wrong.

19:47

And so I read the abstract

19:49

that Erica was part of where

19:51

she was talking about the liking

19:53

gap and I thought, oh, I

19:55

have data, we should talk. And

19:57

so I reached out to her

19:59

via email and we've been collaborating

20:01

ever since. So. It's a great

20:03

example of reaching out to a

20:05

stranger. I'm wondering, Julian, if you

20:07

can talk a moment about how

20:09

our intuitions and forecasting errors are

20:11

sometimes compounded by the messages we

20:13

receive from society. I want to

20:15

play you an all-public service announcement

20:18

about how children should think about

20:20

strangers. Most people love a little

20:22

child. Some grown-ups though are bad.

20:24

The bad ones look like good

20:26

ones, like any mom or dad.

20:28

So that is why you must

20:30

not talk to strangers that you

20:32

meet. Don't let them give you

20:34

any toys or anything to eat.

20:36

If someone that you do not

20:38

know should offer you a treat,

20:40

remember how he looks and talks,

20:42

but run fast, stop the street.

20:44

Run fast. So it's not just

20:46

our internal messaging that gets it

20:48

wrong, Julian. Sometimes the external messaging

20:50

is also saying, keep to yourself.

20:52

Yes, absolutely. And I think norms

20:54

and those kind of cultural messages

20:56

make a huge difference to what

20:58

we do. I think it's really

21:00

hard, isn't it? nuanced message that

21:02

we want to convey because we

21:04

don't want to make people scared

21:06

to talk to others but you

21:08

know we do need to be

21:10

aware of our personal safety and

21:12

you know I'm not I'm not

21:14

suggesting that people you know go

21:16

down a dark alley and start

21:19

talking to people but you know

21:21

in most situations if you're in

21:23

a public place surrounded by other

21:25

people you know there's so many

21:27

benefits to talking to strangers. I'd

21:29

like to talk about some of

21:31

those benefits that you yourself have

21:33

realized in your own life. You've

21:35

actually tried to walk the talk

21:37

of your research and practice what

21:39

you've preached. Tell me about a

21:41

time that you had an interesting

21:43

conversation on the train with a

21:45

woman who was carrying a very

21:47

fancy cupcake. Yes, this was one

21:49

of the first conversations that I

21:51

can remember sort of deliberately starting

21:53

with a stranger. And if I

21:55

think about it, I've definitely had

21:57

conversations before then, but this is

21:59

one that was really memorable to

22:01

me. I think because I felt

22:03

like I deliberately done it rather

22:05

than it just sort of happening

22:07

accidentally. And so I was on

22:09

the train in Toronto and it

22:11

was sort of during the time

22:13

when all these very fancy cupcake

22:15

shops were coming out. And this

22:17

woman on the train had this

22:19

beautiful, just delicious-looking decadent cupcake. And

22:22

so I couldn't help but ask

22:24

her about it. Basically, I just

22:26

wanted to comment on how... beautiful

22:28

this cupcake was. And so we

22:30

started talking and I think maybe

22:32

it was her birthday or something

22:34

and she was reminiscing about other

22:36

birthdays and she told me that

22:38

in the past she had gone

22:40

on a trip to South Africa

22:42

and when she was there she

22:44

had ridden an ostrich and you

22:46

know you think about it how

22:48

did we get from cupcakes to

22:50

ostriches? I don't know. And so

22:52

I was really hooked. I just

22:54

thought, this is amazing. Like, I

22:56

would never have known this if

22:58

I hadn't talked to a complete

23:00

stranger. Jillian, being a psychologist, went

23:02

a step further. She realized that

23:04

weak dies are a source of

23:06

novelty in our lives. Once she

23:08

had this insight, it started to

23:10

pop up all the time. Yeah,

23:12

I've learned all sorts of things

23:14

that I found interesting. Like, I

23:16

remember talking to someone on a

23:18

plane who was from Slovenia, who

23:20

told me that Slovenia is 70%

23:23

forest, and I thought, okay, someday

23:25

I need to go to Slovenia,

23:27

because that sounds awesome. Forests are

23:29

a great place for an introvert,

23:31

right? I remember talking to someone

23:33

on the bus out at the

23:35

university who told me that there

23:37

was... a region in China where

23:39

the majority of people, or there

23:41

was a huge number of people

23:43

who have red hair like me,

23:45

and I went home and googled

23:47

it right away and found that

23:49

indeed it was true. I have

23:51

had free vegetables from people. I

23:53

got a ride from a couple

23:55

ones that saved me from having

23:57

to, you know, the train wasn't

23:59

running, and so they gave me

24:01

a ride so that I didn't

24:03

have to take the bus instead

24:05

of the... train late at night.

24:07

I was with my husband, I

24:09

felt very safe about it. Again,

24:11

not suggesting people get in a

24:13

stranger's car, but I felt comfortable

24:15

having talked to them for ages

24:17

first. I joined a book club

24:19

after talking to a stranger. I've

24:21

talked all sorts of different interesting

24:24

kinds of people I've talked to.

24:26

freemasons. I talked to someone who

24:28

made theatrical wigs. I've talked to

24:30

children's book authors and a poet

24:32

and I don't know, I've just

24:34

met all sorts of really interesting

24:36

people and just had some really

24:38

interesting conversations and also a lot

24:40

of just sort of average meh

24:42

conversations. We worry that people won't

24:44

like us. We assume that small

24:46

talk is empty talk. In reality,

24:48

these interactions have a subtle but

24:50

significant effect on our happiness. Weak

24:52

ties, it turns out, offer tremendous

24:54

value in our lives. But during

24:56

the COVID-19 pandemic, many of us

24:58

have experienced a catastrophic loss of

25:00

these connections. During the pandemic, people

25:02

generally found ways to stay in

25:04

touch with the people they were

25:06

closest to. But with acquaintances, sometimes

25:08

we don't even know how to

25:10

reach them. They're just the people

25:12

that we happened to cross pass

25:14

with during the course of our

25:16

day. So because the patterns of

25:18

our day changed, we just didn't

25:20

see them. You know, I had

25:22

a... bury at the pet store

25:25

who would remember me and recognize

25:27

me and ask about my cats.

25:29

You know, I wouldn't reach out

25:31

to Barry at the pet store,

25:33

would I? I mean, I don't

25:35

even know how to do that.

25:37

So I think we've kind of,

25:39

you know, the pandemic sort of

25:41

disproportionately affected our relationships with weak

25:43

ties. And at the same time,

25:45

Julian, I think a lot of

25:47

people are reporting. You know, even

25:49

people who enjoy working from home

25:51

and feel like working from home

25:53

has actually allowed them to spend

25:55

more time with family and better

25:57

have a better... work-life balance, many

25:59

people then report, you know, I

26:01

somehow feel cut off from the

26:03

world in important ways. And perhaps

26:05

part of what they're experiencing is

26:07

what you're talking about here. You

26:09

know, your spouse is still your

26:11

spouse, your child is still your

26:13

child, your co-worker is still your

26:15

co-worker, and you have fixed ways

26:17

of dealing with them. Weak ties

26:19

are what bring in surprise and

26:22

unpredictability into your life. I

26:24

think that's true. Bigger or maybe

26:26

different impact than people think so

26:28

talking to our close friends We're

26:30

probably already watching the same shows

26:32

on Netflix where you know, we

26:34

already know all their opinions We

26:36

sort of have nothing new to

26:38

talk about because nobody was able

26:40

to go out and do new

26:42

things And so I think you

26:44

know, it's it's the weak ties

26:46

that sort of get us access

26:49

to new kinds of information or

26:51

new stories or new adventures and

26:53

because we were cut off from

26:55

them portion of the novelty that

26:57

we tend to get day-to-day.

26:59

As we go about

27:01

our daily routines there

27:03

are countless opportunities to

27:05

connect with others. We

27:08

often take these opportunities

27:10

for granted. When we

27:12

come back techniques and

27:14

strategies for making the most

27:17

of our week dice. You're

27:19

listening to hidden brain, I'm

27:21

Shankar Vedanta. This

27:38

is Hidden Brain. I'm Shankar Vedantam.

27:40

Across a number of research studies,

27:42

psychologist Jillian Sandstrom has found that

27:44

people are happier when they have

27:46

lots of casual conversations with strangers

27:49

or people they know only slightly.

27:51

The cafeteria worker who makes you

27:53

a sandwich, the lifeguard who watches

27:55

over your kids at the swimming

27:57

pool, and usher at the... the

28:00

theater. Most people don't prioritize

28:02

these relationships, perhaps because they

28:05

are fleeting. Jillian grew up

28:07

shy, but has tried to become more outgoing

28:09

in conversations with strangers. In

28:11

recent years, she has developed

28:13

something of a science on

28:15

how to go about talking to strangers.

28:18

She has discovered that

28:20

there are distinct psychological

28:22

problems in starting conversations,

28:24

maintaining conversations, and

28:26

ending conversations, and each

28:29

problem requires its own solution.

28:31

She explained to me the challenge

28:33

involved with breaking the ice. When I

28:35

was doing my PhD, I used to talk

28:37

to people on the bus all the time.

28:39

And it wasn't a common thing to do.

28:42

You don't talk to people on the bus.

28:44

So when I would do that, I think

28:46

people's original reaction, their initial gut reaction is,

28:48

do I know you? I think that's, you

28:51

know, they think... Maybe that's why you're

28:53

talking to me. Maybe I've met you

28:55

before. And then they realize, uh-oh, I

28:57

don't know you. And then they think,

29:00

uh-oh, what is happening here? What do

29:02

you want? What is going on? And

29:04

then I think you get to the

29:06

third phase, which is just, oh, you're

29:09

being friendly. Cool. And then you have

29:11

a nice chat. So I think sometimes

29:13

people, you know, you have to be

29:15

aware that there is going to be

29:18

that awkward moment because unfortunately it is

29:20

just not the norm and so people

29:22

have to sort of make sense of

29:24

what's going on. But I think if

29:27

you can be a little bit patient,

29:29

you know, you almost always get to

29:31

that stage where people can accept

29:33

that you're just being friendly.

29:36

You have to accept there are going to

29:38

be a few moments where the other

29:40

person might be wary. There may also

29:42

be situations where someone clearly

29:44

does not want to be engaged

29:46

in a chat. As they say, read the room. I

29:49

can think of a time not too long

29:51

ago when I was on the tube in

29:53

London, and the unwritten rule is that you

29:55

do not talk to people on the tube.

29:57

So it's just breaking all of the norms

29:59

to do. But I've had some really great chats

30:01

on the tube, so I just keep doing

30:04

it. But I remember once being on the

30:06

tube and turning to the person sitting on

30:08

my right and trying to start

30:10

a conversation. And you know, she was

30:12

polite. She, you know, I think I

30:14

started just saying, you know, how are

30:16

you if you had a busy day?

30:19

And, you know, she responded, but it

30:21

was very clear from her body language

30:23

that she just did not want to

30:25

talk. She was getting out a book

30:27

and sort of getting herself set up

30:29

and plugged in, whatever. And so I

30:31

thought, okay, that's fine. You know, I

30:33

don't think we should push ourselves on

30:35

people. And so I literally turned my

30:37

head to the person sitting on my head.

30:41

People worry too much about rejection

30:43

because, first of all, I don't know

30:45

why that woman didn't want to talk to

30:47

me, but, you know, there's a hundred

30:49

reasons, and I could choose to believe

30:51

that she didn't like me or something

30:53

about me, but I could also choose

30:55

to believe that, you know... Like I

30:57

said, maybe she's shy, maybe she's anxious,

30:59

maybe she just really is

31:01

reading an amazing book and, you

31:03

know, I get it. So, you know,

31:06

I can choose to believe something that

31:08

isn't so personally negative and just,

31:10

you know, most people do want

31:12

to talk and, you know, it didn't

31:15

surprise me that the person on my

31:17

left was a bit more willing. The

31:22

second problem people face in

31:24

talking to strangers is in

31:26

maintaining the conversation. If breaking the

31:28

ice feels scary for many people,

31:31

awkward silences can be terrifying.

31:33

I think it helps to sort of

31:35

pre-think, you know, what might I do

31:37

if that happened? And it could be

31:39

things like... Well, I'll share something about

31:41

myself, or I'll comment on something that

31:44

was in the news today, or I'll

31:46

ask them a question, or I'll take

31:48

a breath and just wait a moment.

31:50

It'll be fine, but I have to

31:52

make sure I don't panic. That would

31:54

be a good thing to think about.

31:56

Sometimes Jillian says, the problem is

31:59

not an awkward... silence, but

32:01

a perfectly interesting conversation

32:03

that suddenly goes sideways. I

32:05

saw this man with a net and

32:07

he was scooping up fish and I

32:09

thought, what in the heck is he

32:11

doing? And so I went up and

32:13

I asked him, I said, what are

32:16

you doing? And he said, he lived

32:18

nearby and he said, you know, this

32:20

happens sometimes we get a heavy rain

32:22

and the fish sort of washed downstream

32:24

and they get stuck somewhere and then

32:26

the water goes down and they're in

32:28

big trouble. you know, catching the fish

32:30

and moving them to somewhere where they're

32:32

safe. And I thought, oh, this is

32:34

amazing. This guy's a fish hero and

32:36

what a cool story, you know. And

32:38

so we continued talking and

32:41

the conversations shifted away from

32:43

the fish and, you know,

32:45

it was early days in

32:47

the pandemic, so inevitably we

32:49

ended up talking about that. And

32:51

I discovered that that he, he

32:53

thought that the pandemic was a

32:56

hoax and, you know, the government

32:58

was making up stories

33:00

and you know that's not my

33:02

view I couldn't couldn't understand why

33:05

someone would would would think that

33:07

way you know why would the

33:10

government do that and so you

33:12

know I started to think you

33:14

know I don't who is this person

33:16

and what's going on here here they

33:18

are a fish hero how you know

33:21

how is the fish hero also having

33:23

these you know you just

33:25

never know someone do you? You

33:28

know, I just think that we

33:30

can serve a benefit to

33:32

other people by talking to them

33:34

and by listening to them. I

33:37

think it's pretty rare, at least

33:39

in my own experience. I don't

33:41

tend to get into any kind

33:43

of heated topics when I'm talking

33:46

to a complete stranger. It's usually

33:48

fairly innocuous and fun. It doesn't

33:50

get into politics and religion and

33:52

all the heavy stuff that we

33:55

avoid at the Thanksgiving dinner table.

33:57

I'm just seeking out a fun

33:59

interaction. So I just let him talk

34:01

a little bit, but yeah, it just sort

34:03

of drew to a natural close and I

34:06

moved on. Can you talk a little

34:08

bit about how when we have

34:10

conversations that are awkward or conversations

34:12

that start off being interesting but

34:15

end up in an odd place,

34:17

many of us draw the wrong

34:19

conclusion from this, which is that

34:22

the next conversation is also likely

34:24

to be unpleasant. In some ways,

34:26

we overcount the likelihood of negative

34:28

interactions. So yeah, I've run a bunch

34:31

of studies in the lab where I've

34:33

asked people to predict how a conversation

34:35

will go. Then they actually have a

34:37

conversation with a stranger, and then they

34:39

tell me how it went. And the people's

34:41

worries before the conversation are quite high,

34:43

but after having the conversation, they say,

34:45

you know, none of those things actually

34:48

happened. But if you asked them to

34:50

predict what would happen if they had another

34:52

conversation right now, those fears sort of creep

34:54

back up. Not all the way to the

34:56

level that they were at that they were

34:58

at. before the study, but definitely

35:01

higher than they should be based

35:03

on having just had a pleasant

35:05

conversation. So it seems that people

35:07

have trouble generalizing, and you know,

35:10

it makes some sense because every

35:12

human is unique, right? So it

35:14

would be easy to think, well,

35:17

just because I had a nice

35:19

conversation with the next person. Jillian

35:22

wanted to figure out if she

35:24

could override people's tendency to undercount

35:26

the likelihood of good conversations and

35:28

overcount the risk of bad conversations.

35:31

The only way I can think of to

35:33

fix this would be to get people to

35:35

have a lot of conversations so they can

35:38

start to see a pattern, start to see

35:40

that most of these conversations are pleasant. But

35:42

how am I going to do that when

35:44

people don't even want to have one conversation

35:46

with a stranger, let alone lots? And so...

35:48

I kind of stole an idea. I was

35:50

thinking, you know, I need people to, I

35:52

need to turn it into a game. I

35:54

need to make it fun somehow. And so

35:56

I was thinking, oh, maybe I could turn

35:59

it into a big. game or something,

36:01

but a researcher in my department

36:03

had placed posters around the building.

36:05

They were recruiting people for a

36:08

study involving a scavenger hunt, and

36:10

it was a study about memory,

36:12

but I thought, oh, scavenger hunt,

36:15

I could get people to do

36:17

a scavenger hunt game that

36:19

involves talking to strangers. I

36:21

thought scavenger hunts are about

36:24

finding treasure. Well people

36:26

and conversations with strangers are a treasure come

36:28

on So yeah, I came up with a

36:30

list of missions that were things like You

36:32

know find someone who's wearing a hat or

36:35

find someone who's drinking a coffee I came

36:37

up with a whole list of missions

36:39

about 30 of them and you know I

36:41

wanted them to be easy. I didn't

36:43

you know most scavenger hunts. You're trying

36:45

to make it a little tricky so people

36:47

can't find everything right, but I wanted

36:49

people to be able to be able to

36:52

accomplish every single mission Some

36:55

volunteers were asked to merely

36:57

observe the strangers they found.

37:00

Others had to engage the

37:02

strangers in conversation. We found that

37:04

over the course of the study,

37:06

every day people reported being less

37:08

and less worried about being rejected

37:11

by the people they approached and

37:13

more and more confident in their

37:15

ability to start and maintain and

37:18

end the conversation. And so it

37:20

really did seem that there was

37:22

this gradual improvement and that repeated

37:24

practice was important. conversation was not

37:27

enough. It was this gradual improvement

37:29

over time that stuck even a

37:31

week after the scavenger hunt had

37:34

ended. People still had more

37:36

positive feelings towards talking to

37:38

strangers. Julian began to see

37:40

how important it was to not

37:43

just have the insight that talking

37:45

to strangers could be fun, but

37:47

to actually practice doing it. She

37:49

has developed a workshop to

37:51

get people to practice these skills.

37:53

It's called... how to talk to strangers.

37:56

The workshops sort of became research

37:58

and then the research fed back. into

38:00

the workshops, but really it's just a

38:02

big practice session. You know, you've bringing

38:04

in a bunch of people who think

38:06

they'd like to learn more how to

38:08

talk to strangers. And so before the

38:10

workshop starts, it's very quiet in the

38:12

room. There's crickets, because everyone feels a

38:15

bit awkward and they don't know what

38:17

to do, what's going to happen. And

38:19

so I always start the workshop by

38:21

just saying, okay, you have to turn to

38:23

someone sitting next to you and just. have

38:25

a conversation right now. And then it's

38:27

just this beautiful moment because there's this

38:29

buzz in the room and it's just

38:31

like, oh my God, people are talking.

38:34

And then it's really hard to shut

38:36

people up. Do you have icebreakers yourself

38:38

that you've used, Julian, in terms

38:40

as you've become a better conversationalist and

38:42

better at talking to strangers? What do

38:44

you go up and talk to strangers

38:47

about? How do you start a conversation?

38:49

What do you do? Yeah, I have a few

38:51

different go-to methods now. So maybe it's

38:53

especially an English thing. They joke about

38:56

it all the time, but it's talk

38:58

about the weather, right? And I think

39:00

the reason we do that is because

39:02

it's a shared circumstance, right? It's something

39:04

we're both experiencing at the same time.

39:06

So I think that principle can be

39:09

used more broadly. If you're in the

39:11

same place as this person at the

39:13

same time, then you have various things

39:15

in common with them already. So you

39:17

can comment on the shared situation that

39:20

you happen to be in if you're

39:22

on a bus or something. something unusual

39:24

happens, then all of a sudden you're

39:26

all on the same team, aren't you?

39:28

Everybody talks when they never would have

39:30

talked before because you've experienced this situation

39:32

together. But sometimes I do it in

39:34

a different way, which is by pointing

39:37

out something that I'm seeing in the

39:39

environment. So sometimes I'll point out happy,

39:41

playful dogs to someone else that's walking

39:43

past me in the park and just

39:45

draw their attention to it. Or I've

39:47

pointed out the spring flowers that are

39:49

popping up. But that's also linked to

39:51

sort of the last sort of main

39:54

technique I use, which is just to

39:56

tap into your curiosity. So I can't

39:58

tell you how many conversation. I've started

40:00

just by going up to someone and

40:02

saying, what you're doing? Like I did

40:04

with the fish hero, you know, I

40:06

saw him scooping up fish in a

40:08

net and I thought, what is he

40:10

doing? And so I've gone up to

40:12

lots of different people. I think you

40:14

have to be a little careful because

40:17

you don't want it to come across

40:19

as accusatory. It has to come across

40:21

as curious, so you have to do

40:23

it with this sort of, you know,

40:25

lightness in your voice that it's just

40:27

out of curiosity, So there

40:29

have been studies that found that conversations

40:31

don't end when one party wants them

40:33

to end, and they don't even

40:35

end when both parties want them

40:37

to end, partly because people are

40:39

so uncomfortable with terminating conversations. Conversations

40:42

can go well past the point.

40:44

They're enjoyable for either party. How

40:46

do you get out of conversations

40:48

with strangers, Julia? Yeah, I really am

40:50

still trying to work that out. I mean

40:52

most of the time that I talk to

40:54

strangers I'm out, you know walking around the

40:56

park or something and it's really easy to

40:58

just sort of you know, walk away when

41:00

you're finished as opposed to being on a

41:03

bus or, you know, sitting next to someone

41:05

on the plane, you know, people don't talk

41:07

until it's 15 minutes before the landing because

41:09

otherwise they're stuck there for the whole flight,

41:11

right? But I've definitely gotten stuck in conversations

41:13

and I feel like I'm still not very

41:16

good at figuring out how to get out

41:18

of them. And, you know, I've run these

41:20

how to talk to strangers workshops and I've,

41:22

like I like I said earlier, people can

41:24

come up with 100 ways to start a

41:27

conversation to start a Nobody really knows how

41:29

to end them. Most of the time when

41:31

people are brainstorming, it's just a list of

41:33

lies. It's just, you know, I need to

41:35

go to the bathroom, I need to make

41:38

a phone call. Or texting a friend and

41:40

asking a friend to call you in

41:42

the middle of a conversation so that

41:44

you can be pulled away. Right. Yes,

41:46

we've all seen those episodes on TV,

41:49

haven't we? If you haven't heard from

41:51

me, call me in seven minutes and

41:53

help me get out of this. It

41:55

depends on the situation, like if it's

41:58

a mix or a networking of... where

42:00

it's sort of intended for people to

42:02

have, you know, talk to multiple partners,

42:04

then there are some sort of clever

42:07

things you can do, like introduce the

42:09

person to someone else and then move

42:11

on. But when I've taught these workshops,

42:14

there's always one person, and I think

42:16

it's literally one person, who says, you

42:18

know, that they just thank the person

42:21

for the conversation and sort of signal

42:23

that it's over and it's time to

42:25

move on, and maybe even explicitly. say

42:27

that, you know. It's been nice talking

42:29

to you, but I think it's time

42:32

for us to go now. And everyone

42:34

looks at this person and kind of

42:36

says, you can do that. So, you

42:38

know, that tells me how uncommon it

42:41

is, but, you know, why not? So

42:43

I've definitely been trying to do

42:45

that more often is to just, you

42:47

know, thank the person, acknowledge, you know,

42:49

I think that's what we want, right?

42:52

We don't, it's very unpleasant when you're

42:54

talking to someone and instead of saying

42:56

that, they just start looking around and

42:58

you can see them kind of fidget

43:00

like, that's the worst, right? It would

43:02

be much better if someone just said,

43:04

thank you and, you know, I'm going

43:07

to move on now. I'm wondering if at

43:09

these workshops, Jillian, anyone ever brings up

43:11

the question of gender? And I

43:13

asked this question because sometime ago

43:15

we came by an interesting post

43:17

on Reddit, a transman named Lysander

43:19

Baker wrote that he had transitioned

43:21

from female to male over the

43:23

course of the pandemic and he'd

43:25

noticed that his social interactions had

43:28

changed. I want to play your

43:30

clip of what he told us. It made

43:32

me realize. how difficult it

43:34

was to try to socialize

43:36

just casually as male because

43:38

everybody around me was perceiving

43:40

me as a threat. And then it struck

43:43

me, it's like, oh, it's because

43:45

I'm now being perceived as male

43:47

and suddenly it's a whole different

43:49

ballgame. So Lysander told us,

43:52

Julian, that he felt that his

43:54

license to talk to strangers

43:56

had suddenly expired. My interactions

43:59

was... strangers change mainly because

44:01

the rules changed completely before I could

44:04

get by with light-hearted jokes you know

44:06

you know one-off like zingers but after

44:08

that started to become much more poorly

44:10

received so what do you make of

44:13

this Julian this this mandated talk to

44:15

strangers is it some ways harder if

44:17

you're a man compared to a woman

44:19

how to talk to strangers workshops that

44:22

I've run. I've heard those kind of

44:24

comments from both genders, actually. So women

44:26

are nervous about talking to a man

44:28

because they don't want to send the

44:31

wrong signals. And men are worried about

44:33

talking to women because they don't want

44:35

to have. their behavior interpreted in the

44:37

wrong way. So yeah, I think everybody's

44:40

sort of nervous about talking to each

44:42

other and it's really a shame, isn't

44:44

it? Because we don't want to not

44:46

talk to half of the human population.

44:49

But I don't think we have to

44:51

get stuck there. Like I think there's

44:53

probably things we can do in our

44:55

body language to signal that, you know,

44:58

by keeping some distance, maybe, you know,

45:00

less intense eye contact. I think there's

45:02

probably some things we can do. to

45:04

signal that we're just being friendly and

45:07

not, you know, or we could, you

45:09

know, explicitly say it, like, look, I'm

45:11

not hitting on you, I'm just, you

45:13

know, being friendly. We started this conversation

45:16

Julian by talking about how you thought

45:18

of yourself and perhaps still think of

45:20

yourself as being introverted But I understand

45:22

that you know partly maybe learning from

45:25

your own experience as an adolescent or

45:27

as a young person at parties You

45:29

now make it a habit to go

45:31

up to the person who is standing

45:33

by themselves in a corner at the

45:36

party the person who is You know

45:38

clearly the introvert and actually strike up

45:40

a conversation with them Yeah, and there's

45:42

a few reasons for that. One is

45:45

completely selfish because, you know, I'm very

45:47

much an introvertant, so that's still an

45:49

environment that I don't feel comfortable in

45:51

when there's a lot of people, especially

45:54

when and there's lots of people I

45:56

don't know, or it's a really kind

45:58

of noisy environment, that's when I feel

46:00

the most uncomfortable. And I know that

46:03

the way to fix that, to make

46:05

myself feel better, is to get into

46:07

a one-to-one conversation with someone. But then,

46:09

in addition to that, I'd like to

46:12

think that there's a pro-social motive as

46:14

well. You know, you look around the

46:16

room and you see someone else who

46:18

doesn't have anyone to talk to. You

46:21

know, I know now that so many

46:23

of us feel anxious, you know, socially

46:25

anxious or socially awkward. So, you know,

46:27

there's guaranteed to be somebody else who

46:30

doesn't really know anybody and doesn't have

46:32

someone to talk to. And so I'll

46:34

look around for that person and go

46:36

and start a conversation with them. And

46:39

so I'd like to think that it's

46:41

helping both of us. So in many

46:43

ways Jillian you grew up thinking of

46:45

yourself as being shy and introverted and

46:48

in some ways It's it's kind of

46:50

remarkable how far you've come you've really

46:52

practiced changing your own behavior Do you

46:54

ever you know think to yourself? It's

46:57

remarkable how far I've come and how

46:59

much I've changed Just recently actually a

47:01

couple of weeks ago. I had a

47:03

moment where it really struck me how

47:06

far I've come. So I was at

47:08

the opera and I had come back

47:10

from the intermission and I started chatting

47:12

with the people who were sitting next

47:14

to me sort of farther in from

47:17

the aisle than I was. And I

47:19

said, how are you doing? And they

47:21

said, fine-ish. And I thought, oh, something

47:23

is really wrong if a complete stranger

47:26

admits that they're not just fine, right?

47:28

And I said, you know. what's going

47:30

on? And it turned out that the

47:32

woman had Parkinson's and she was feeling

47:35

very uncomfortable sitting where she was, and

47:37

she was worried that she might need

47:39

to leave partway through the second act,

47:41

but she was so far in from

47:44

the aisle that it would mean disrupting

47:46

everybody. She had thought that she would

47:48

be sitting on the aisle, and so

47:50

she was very upset to find out

47:53

that she wasn't. And so I said,

47:55

would you like me to ask if

47:57

people would be willing to move over?

47:59

so you could sit on the aisle.

48:02

And I offered this thinking, you know,

48:04

probably she's gonna say no because it

48:06

will feel like a big deal. But

48:08

surprisingly, she said, yes, that would be

48:11

wonderful. I would feel so much more

48:13

comfortable. And so I said, no problem.

48:15

And so I talked to two couples,

48:17

and I asked them if they'd be

48:20

willing to move over. And of course,

48:22

they were happy to do it. You

48:24

know, most people are kind. And if

48:26

you ask them, they'll do something like

48:29

that. I'm sure they felt good to

48:31

be able to do that. So we

48:33

all moved over and the couple moved

48:35

over to the aisle. And as her

48:38

husband passed me, he said, you know,

48:40

thank you so much. I couldn't have

48:42

done that. It really just struck me

48:44

in that moment. Like past Jillian couldn't

48:46

have done that either. And so it

48:49

was really a moment where I realized,

48:51

wow, somehow everything has changed in these

48:53

baby steps. You know, I'm a complete

48:55

introvert. I never would have thought of

48:58

talking to strangers years ago and here

49:00

I am and asking people to move

49:02

over and their seat was just not

49:04

a problem at all. Didn't even think

49:07

twice about it. You know, like it

49:09

just has no... fear for me anymore

49:11

because I've had so many pleasant conversations

49:13

with people over the years that you

49:16

know I knew it would go well.

49:18

Your dad would have been proud of

49:20

you Jillian. My dad would have been

49:22

proud. Yeah I did tell him this

49:25

story. I think he was quite proud.

49:32

Julian Sandstrom is a psychologist at

49:34

the University of Sussex. Julian, thank

49:36

you for joining me today on

49:38

Hidden Brain. Thank you for having

49:41

me. After the break, we're trying

49:43

something new on the show. For

49:45

the last several months, we've been

49:47

running a feature called Your Questions

49:49

Answered in our Hidden Brain Plus

49:51

feed. It's a feature by listeners

49:53

post follow-up quest. to some of

49:56

our favorite guests. Because our listeners

49:58

are amazing, they regularly ask the

50:00

most thoughtful and thought-provoking questions. We've

50:02

decided to run some of these

50:04

conversations in our regular feed. Today,

50:06

after the break, we pose your

50:09

questions to researcher Erica Bailey, who

50:11

studies authenticity and what it means

50:13

to present our true selves to

50:15

the world. I love both the

50:17

questions and the answers, and I

50:19

think you will too. You're listening

50:21

to hidden brain. I'm Shankar Vedanta.

50:24

This is Hidden Brain. I'm Shankar

50:26

Vedanta. It's a Friday evening, and

50:28

you've made it to the end

50:30

of a long week. You're settling

50:32

on the couch with your favorite

50:34

takeout order and turn on the

50:36

TV. It's time for an episode

50:39

of the show you don't admit

50:41

you watch, but secretly love. You

50:43

know the one. You take a

50:45

deep breath and let it out.

50:47

You feel relaxed, unhurried, completely yourself.

50:49

Now here's a question. Who's allowed

50:52

to see this authentic version of

50:54

yourself? Your partner or spouse? Your

50:56

roommate? If your boss were to

50:58

call unexpectedly, would you be embarrassed

51:00

to tell her about the show

51:02

you're watching? If your mom surprised

51:04

you at the front door, would

51:07

you panic about the stack of

51:09

unwashed dishes in the kitchen sink?

51:11

Being authentic, even with people who

51:13

ostensibly know us well, isn't always

51:15

easy. It can feel scary to

51:17

show our true selves to others.

51:20

And sometimes, we aren't even sure

51:22

what it means to be our

51:24

true selves. who studies authenticity at

51:26

the University of California Berkeley. If

51:28

you missed our initial set of

51:30

conversations with Erica, you can find

51:32

them in this podcast feed. The

51:35

first is called Wellness 2.0. yourself

51:37

and the second for subscribers to

51:39

Hidden Brain Plus is wellness 2.0,

51:41

the us in authenticity. Erica Bailey

51:43

returns to the show today to

51:45

answer your follow-up questions. Erica, welcome

51:47

back to Hidden Brain. Thanks so

51:50

much for having me again. It's

51:52

so good to see you. Erica,

51:54

I'd like to start by talking

51:56

about a space where many of

51:58

us spend a lot of time

52:00

and it's also a space that

52:03

can feel... sometimes inherently inauthentic, which

52:05

is social media. You once posted

52:07

a self-revealing message on Twitter that

52:09

seemed to strike a nerve in

52:11

the academic community. Can you tell

52:13

me the story of what happened?

52:15

So I had just had my

52:18

very first paper accepted, and that's

52:20

a huge accomplishment as a PhD

52:22

student. You're obsessed with getting a

52:24

certain number of publications in my

52:26

mind. This is one step towards

52:28

my dream job. And... You usually

52:31

share these papers or these announcements

52:33

with people, other academics. This used

52:35

to be a space on Twitter.

52:37

We called it academic Twitter. Now

52:39

I think we're sort of migrating

52:41

to different platforms. But usually you'll

52:43

have an announcement. This is the

52:46

paper I just published. This is

52:48

who I worked on it with.

52:50

And it can be a sort

52:52

of self promotional impression management self-expression.

52:54

And I... felt that drive to

52:56

tell everyone how amazing I was

52:58

that I had just gotten this

53:01

paper accepted. But what I thought

53:03

would be even better is to

53:05

sort of poke fun of at

53:07

the whole idea, right, that we're

53:09

constantly trying to show other people

53:11

this badge of our worth that

53:14

we get externally. And so I

53:16

tweeted, I just had my first

53:18

paper accepted, and I'm happy to

53:20

report that my self-esteem is now

53:22

perfect and everything that's broken in

53:24

me is fixed. And as you

53:26

can imagine that kind of went

53:29

viral in its own way because

53:31

I was poking fun at this

53:33

idea that of course we want

53:35

to share our accomplishments with other

53:37

people but at the end of

53:39

the day we're still here living

53:41

with ourselves. kind of didn't feel

53:44

any different two days later after

53:46

that paper got accepted. You know

53:48

in some ways your story reminds

53:50

me of that researcher who wrote

53:52

a failure resume that included all

53:54

the jobs that he didn't get

53:57

and academic programs that rejected him.

53:59

You know I can I get

54:01

why it can be powerful for

54:03

other people to hear failure stories

54:05

and to know they're not alone

54:07

but your research suggests that there's

54:09

a benefit to the people who

54:12

are sharing those stories as well.

54:14

You found that when people are

54:16

actively prompted to be more authentic

54:18

in their self-presentation on social media

54:20

they feel happier? Yeah, part of

54:22

the pressure of social media that

54:25

is so maladaptive and harmful for

54:27

people is this pressure to always

54:29

be sharing positive things and to

54:31

only see the positive things that

54:33

are going on in everyone else's

54:35

life. This also happens at academic

54:37

conferences. I go to talk after

54:40

talk of an amazing paper and

54:42

then an amazing experiment and a

54:44

crazy keynote speech that summarizing someone's

54:46

entire career. And that pressure that

54:48

can make you feel like everyone

54:50

is living this. perfect glamorous life

54:52

because you don't see all the

54:55

messy details that went into what

54:57

people are going through or the

54:59

steps that it took for them

55:01

to get to where they are.

55:03

And sometimes sharing that information can

55:05

be really powerful especially from people

55:08

who you think have really figured

55:10

it out. So I try and

55:12

do this with PhD applicants or

55:14

people that want to work in

55:16

my lab is to explain, you

55:18

know, I look a certain way

55:20

to you. And let me show

55:23

you how much consternation there was

55:25

to get to this point and

55:27

how much of it is messiness

55:29

and figuring it out and luck

55:31

and chance and that's as much

55:33

a part of successes as hard

55:35

work and timing and effort. Hmm.

55:38

So whether on social media or

55:40

face-to-face, I think many of us

55:42

feel torn between presenting what feels

55:44

like an authentic version of ourselves

55:46

and a more idealized version of

55:48

ourselves. Is this tension a bad

55:51

thing, Erica? It's an aspect

55:53

of life beyond social media. It's

55:55

something we feel in many social

55:57

contexts. It's a almost a quintess...

55:59

feature of being human is balancing

56:01

this need for impression management concerns

56:03

with wanting to share with people

56:05

who you really are on the

56:08

inside and maybe your deeper insecurities

56:10

and criticisms. And what we want

56:12

to try and find is the

56:14

right balance between those things. So

56:16

you talked about people showing their

56:18

failure resumes. Sometimes I have to

56:20

look at my own success resume,

56:22

my actual resume to remind myself

56:24

that as much as these like

56:27

stories of grandeur are not true,

56:29

so too are sort of the...

56:31

overdue criticisms that we kind of

56:33

put on ourselves. So there's a

56:35

balance between being aware of your

56:37

shortcomings and how you can grow

56:39

and the messiness of being human

56:41

as podcasters like to say with

56:43

kind of being aware of your

56:46

growth and the potential that you

56:48

have. Are there situations where you

56:50

think in fact it is smarter

56:52

to only show the polished version

56:54

of ourselves? In a job interview,

56:56

I would say that's a classic

56:58

experience where people tend to feel

57:00

very in authentic and I think

57:02

those pressures are normalized because we

57:04

expect that in a job interview,

57:07

it's only self promotional or a

57:09

networking context is something where people

57:11

feel that they really cannot be

57:13

authentic. And sometimes what I like

57:15

to do is just name that

57:17

pressure. It can help relieve that

57:19

for all of us involved if

57:21

I'm at a networking event to

57:23

tell someone I know this is

57:26

awkward, but we're here to meet

57:28

strategic strategic. This is not like

57:30

a normal social setting. And just

57:32

by saying that somehow it relaxes

57:34

the impression management concerns that we

57:36

have. Let's turn now to listen

57:38

to our questions. The first is

57:40

from Booland, who wanted to ask

57:42

about a specific memory that you

57:44

discussed in our earlier conversation. You

57:47

talked about driving down the road

57:49

in high school with your friends

57:51

singing along to the radio, and

57:53

it was a moment that made

57:55

you feel particularly authentic. Here's Boeland's

57:57

question. To me authentic moment feels

57:59

like the times when the friction

58:01

that we feel in the environments

58:03

that we are. in to be

58:06

as close to zero as possible

58:08

so that the emotional labor that

58:10

we spend for our inner cells

58:12

to come out is almost zero.

58:14

My question is what are the

58:16

ingredients of those authentic moments that

58:18

make them an authentic moment? Is

58:20

it the feeling of feeling happy?

58:22

Is it the feeling of feeling

58:24

free? Are there any other things?

58:27

Thank you. So Erica, take us

58:29

back if you were to that

58:31

moment in the car with your

58:33

friends and say more about why

58:35

it felt authentic to you and

58:37

then respond, if you could, to

58:39

Boulan's broader question about the ingredients

58:41

of an authentic moment. Bouland is,

58:43

I'm going to hire him to

58:46

work on this paper together. I

58:48

think the sense of freedom is

58:50

related to autonomy or the ability

58:52

that you have, the sense that

58:54

you have that you're making deliberate

58:56

choices of your own free will.

58:58

he also mentions this sense of

59:00

frictionlessness or feeling like there's not

59:02

that external pressure and that's what

59:04

I was getting in that moment

59:07

in the car from my friends.

59:09

I could sing with my not

59:11

amazing Adele-like voice and we're all

59:13

laughing we're all doing this together

59:15

so I felt that I could

59:17

share some part of myself without

59:19

having to worry how I was

59:21

coming across so that's absolutely part

59:23

of it. One thing I found

59:26

in my research is it tends,

59:28

authenticity also tends to emerge in

59:30

these social environments where we feel

59:32

very safe or connected to other

59:34

people. We are social animals, we

59:36

really feed on each other, and

59:38

we really desire to share our

59:40

inner world with other people. So

59:42

other people can be an important

59:44

conduit towards feeling more like yourself.

59:47

We've talked in many different contexts

59:49

on the show about how the

59:51

culture in which we live can

59:53

shape us as individuals. A listener

59:55

named Kelly had a question about

59:57

how culture might shape our sense

59:59

of authenticity. I've read about how

1:00:01

different cultures around the world vary

1:00:03

in how How much they prioritize

1:00:06

emotional expression versus social cohesion? The

1:00:08

example I often hear is how

1:00:10

America differs from Japan? My question

1:00:12

is, how does your authenticity research

1:00:14

translate across different cultures? Do people

1:00:16

in more emotionally controlled cultures experience

1:00:18

more negative effects? Or is authenticity

1:00:20

conceptualized differently in different parts of

1:00:22

the world? So this is an

1:00:25

important question, Erica. What does the

1:00:27

research tell us about how authenticity

1:00:29

is conceptualized in different parts of

1:00:31

the world? I

1:00:33

think of authenticity as really this

1:00:36

important alignment between your inner sense

1:00:38

of self and how you're expressing

1:00:40

yourself in the world. And when

1:00:42

I think about how that's experienced

1:00:44

in different cultures, the end product

1:00:46

to me that end authenticity is

1:00:48

the same, but it's that content

1:00:50

of either the self aspects that

1:00:52

are really salient or the situations

1:00:54

that make you feel really authentic,

1:00:56

those might differ depending on cultural

1:00:58

norms or backgrounds or experiences. So

1:01:00

for example. the listener mentioned cultures

1:01:02

that are maybe more individualistic versus

1:01:04

a culture that's more collectivistic. And

1:01:06

in an individualistic culture, maybe these

1:01:08

moments where you feel like, I've

1:01:10

really found myself, I've really expressed

1:01:12

myself, I've reached the pinnacle of

1:01:14

self-individualization, that moment might make you

1:01:16

feel really authentic. And for someone

1:01:19

in a more collectivistic culture, interdependent

1:01:21

culture, social harmony or moments where

1:01:23

they feel really embedded in their

1:01:25

social group, or that there's a

1:01:27

high level of social positivity among

1:01:29

all of us in the room,

1:01:31

maybe that's a moment that draws

1:01:33

out this experience of authenticity. So

1:01:35

it gets us to the same

1:01:37

place, but maybe different pathways to

1:01:39

get there. Another important cultural belief

1:01:41

is about how we think about

1:01:43

the self as something that's really

1:01:45

fixed or stable versus something that's

1:01:47

really fluid and evolving. And so

1:01:49

that can also be a predictor

1:01:51

or a moderator on the situations

1:01:53

that people feel the most authentic

1:01:55

in. or the types of self-aspects

1:01:57

that they relate the most to.

1:01:59

What happens if the culture that

1:02:01

you're in in some ways is

1:02:04

out of step with your own

1:02:06

personality? Does it become harder then

1:02:08

in some ways to be authentic

1:02:10

because it's harder to get that

1:02:12

inside version of yourself to align

1:02:14

with the outside perception of you?

1:02:16

It could be for the individual.

1:02:18

It also might not be. One

1:02:20

thing we know from research is...

1:02:22

People do tend to take their

1:02:24

own cultural lens and apply it

1:02:26

to whether they think you're being

1:02:28

authentic. So if you're someone who's

1:02:30

living in a culture that's very

1:02:32

different than your own, people often

1:02:34

might be confused about why you're

1:02:36

doing, what you're doing, what you're

1:02:38

doing, or if you're not as

1:02:40

emotional when we're in a highly

1:02:42

emotional situation, people might be curious

1:02:44

about that emotionality that they're used

1:02:46

to seeing in. what you're doing.

1:02:49

So national identities are of course

1:02:51

only one way that culture shapes

1:02:53

who we are. We may have

1:02:55

different ways of being at work

1:02:57

compared to when we are with

1:02:59

family or friends. listener Jennifer had

1:03:01

a question about being authentic when

1:03:03

you're inherently uncomfortable at work. My

1:03:05

question is what do you suggest

1:03:07

if I really want to be

1:03:09

in my authentic self, but I'm

1:03:11

in a work environment where I

1:03:13

am constantly on edge and feel

1:03:15

like everybody's expecting me to do

1:03:17

badly. Therefore I'm always nervous and

1:03:19

timid. I don't feel comfortable to

1:03:21

speak up and be the person

1:03:23

that I know that I am.

1:03:25

It makes me less articulate, it

1:03:27

makes me seem less intelligent, and

1:03:29

I know that I want to

1:03:31

be... me and I think that

1:03:34

everybody would appreciate the real me

1:03:36

a lot more but I can't

1:03:38

seem to bring that person out

1:03:40

of me in that environment. What

1:03:42

would you suggest? just for that.

1:03:44

Thank you. So this is an

1:03:46

interesting predicament. Erica, what do you

1:03:48

make of Jennifer's story? I feel

1:03:50

for Jennifer. I really hope she

1:03:52

can find a new environment that

1:03:54

helps her feel more comfortable. I

1:03:56

have felt this absolutely as a

1:03:58

woman in academia, as a younger

1:04:00

professor, there are some people who

1:04:02

you just cannot. tap into that

1:04:04

sense of self. You can't relax

1:04:06

or be comfortable, and it's so

1:04:08

frustrating to know that you have

1:04:10

more than you're able to surface

1:04:12

in those moments and in those

1:04:14

environments. It's really a shame, and

1:04:16

it's a struggle because work is

1:04:19

such an ever-present part of our

1:04:21

lives. It's a huge part of

1:04:23

our time and our energy, and

1:04:25

for a lot of people where

1:04:27

we get a lot of meaning.

1:04:29

If I was going to give

1:04:31

Jennifer advice, I would say... try

1:04:33

to find buddies or allies at

1:04:35

work for whom she feels that

1:04:37

she can be herself and find

1:04:39

those moments to sort of relieve

1:04:41

that tension and see if there

1:04:43

are ways that they can team

1:04:45

up. Maybe in these meetings she

1:04:47

needs to look at a friendly

1:04:49

face or a smile or even

1:04:51

after the meeting decompress and talk

1:04:53

to someone about how she came

1:04:55

across. Did you hear what that

1:04:57

person said? Did you hear this

1:04:59

other person repeating what I just

1:05:02

said and that made me feel

1:05:04

like? Did they even see me?

1:05:06

The other thing I would recommend

1:05:08

is, you know, there is a

1:05:10

narrative that I hear a little

1:05:12

bit in what Jennifer is saying,

1:05:14

that other people on the one

1:05:16

hand are waiting for her to

1:05:18

fail, and at the other hand,

1:05:20

maybe they could benefit from her

1:05:22

being her authentic self, and I

1:05:24

would sort of interrogate those narratives.

1:05:26

Most people want other people to

1:05:28

be authentic, and most people... don't

1:05:30

think about other people that much.

1:05:32

And that kind of always makes

1:05:34

me feel a little bit better.

1:05:36

Like most people you're talking to

1:05:38

are really wrapped up in their

1:05:40

own heads. They're thinking about whether

1:05:42

they're being authentic, whether you think

1:05:44

they're competent, whether you think they're

1:05:47

intelligent. And kind of a moment

1:05:49

you realize most people are not

1:05:51

thinking about you at all? Maybe

1:05:53

that will help her feel some

1:05:55

of this freedom and autonomy to

1:05:57

express herself authentically and take a

1:05:59

risk and see, you know, are

1:06:01

people excited when she steps forward

1:06:03

or does she face that backlash

1:06:05

that she's expecting? And then how

1:06:07

can she recover? I love the

1:06:09

suggestion of trying to find elements

1:06:11

of the job where you can

1:06:13

feel authentic as a way to

1:06:15

feel more at home in the

1:06:17

workplace, but do you think it's

1:06:19

the case that if someone truly

1:06:21

feels they can't be themselves in

1:06:23

some environment, is that really a

1:06:25

signal to them that this is

1:06:27

not the right environment for them?

1:06:29

So when we feel like we

1:06:32

are constantly being inauthentic in some

1:06:34

situation, is that a way of

1:06:36

us telling ourselves? Maybe I need

1:06:38

to find a different situation? I

1:06:40

love taking cues from your environment to

1:06:42

learn more about yourself. It might tell

1:06:45

you the people you don't want around

1:06:47

you. It might tell you that you

1:06:49

don't like this job that much or

1:06:51

maybe that you're just new at your

1:06:53

job and you need some time to

1:06:55

sort of relax and acclimate. I do

1:06:57

think it's important to pay attention to

1:06:59

when she can find authenticity at work

1:07:02

and what are the features of that

1:07:04

situation. Maybe she can approach those situations

1:07:06

or tailor her existing job to fit

1:07:08

that. We also know from the research

1:07:10

that that kind of environment is ultimately

1:07:12

not going to be productive for her

1:07:14

manager or her team. It sounds like

1:07:16

it's not a place where there's high

1:07:19

psychological safety where people feel that they

1:07:21

can take risks. So to the extent

1:07:23

she could maybe surface this with her

1:07:25

manager or her leader and say, you

1:07:27

know, I have a lot more to

1:07:29

give and you're not maximizing on my

1:07:31

potential, what can we do, how can

1:07:33

we break down these barriers that are

1:07:35

either perceived but still feel very real

1:07:38

or maybe are really real and preventing

1:07:40

not just me but likely other people

1:07:42

at the table from sharing what could

1:07:44

be really valuable for the company. This

1:07:49

is your questions answered our segment

1:07:51

in which we bring back researchers

1:07:53

we featured on the show to

1:07:55

answer listener questions after the break

1:07:57

We'll continue our conversation about authenticity

1:08:00

with Erica Bailey. You're listening to

1:08:02

Hidden Brain. I'm Shankar Vedantu. This

1:08:04

is Hidden Brain. This is Hidden

1:08:06

Brain. I'm Shankar Vedantu. At the

1:08:08

University of California, Berkeley, Erica Bailey

1:08:10

studies authenticity. and how being true

1:08:12

to ourselves shapes our personal and

1:08:14

professional lives. We featured Erica's work

1:08:16

in a series of conversations in

1:08:18

December. You can find the links

1:08:20

to those conversations in the show

1:08:22

notes for today's episode. Erica, here's

1:08:24

a question we received from listener

1:08:26

Lauren who writes, The whole time

1:08:28

I was listening I was hoping

1:08:30

she would address the disconnect that

1:08:33

people of color feel in the

1:08:35

world they live in in America.

1:08:37

We often feel completely different in

1:08:39

a home or church or community

1:08:41

group setting compared to a work

1:08:43

setting. We are still a very

1:08:45

racially divided country, unfortunately. We often

1:08:47

feel we are our authentic cells

1:08:49

at home, but somehow are constantly

1:08:51

fighting to be someone else in

1:08:53

the workplace, molding to the values

1:08:55

of the majority and the cultural

1:08:57

norms of the majority, which are

1:08:59

slightly different from those with which

1:09:01

we grew up. If I could

1:09:03

learn to bring my authentic self

1:09:06

to work and stop worrying about

1:09:08

those small perceived judgments or slights,

1:09:10

I believe I could be a

1:09:12

much more productive and integral part

1:09:14

of my work team. What are

1:09:16

your thoughts on Lauren's email, Erica?

1:09:18

It's such a great question. It's

1:09:20

very layered and complex. And I

1:09:22

have some research that I'm working

1:09:24

on that I would love to

1:09:26

talk to her about, but it's

1:09:28

going to be about a couple

1:09:30

years before that gets through the

1:09:32

peer review process. But she's absolutely

1:09:34

right that there are these norms

1:09:36

about professionalism and this idea of

1:09:39

what researchers call the ideal worker

1:09:41

stereotype that are basically built around

1:09:43

highly competent white male. techy workers

1:09:45

that sort of have dominated the

1:09:47

professional workplace. And those are difficult

1:09:49

for many people to live up

1:09:51

to. I think even people who

1:09:53

sort of fit that prototype feel

1:09:55

that they might not always be

1:09:57

the ideal worker. And these pressures

1:09:59

can really, really limit our ability

1:10:01

to feel authentic, to feel safe

1:10:03

with the people that are around

1:10:05

us. And I think from some

1:10:07

of the researchers that I know,

1:10:09

you know these... boundaries between our

1:10:12

personal and professional lives can be

1:10:14

really important for people to stay

1:10:16

safe, to protect their mental well-being,

1:10:18

to engage in self-care. I don't

1:10:20

think everyone has to be authentic

1:10:22

all the time and for some

1:10:24

people that can be a life-or-death

1:10:26

decision with whom they share certain

1:10:28

identities that they have. for others

1:10:30

it becomes a barrier that people

1:10:32

see you with a visible identity

1:10:34

like your race or ethnicity, your

1:10:36

age, your gender, visible disabilities, and

1:10:38

they make assumptions about you. And

1:10:40

it's really a shame because they

1:10:42

miss how complex each person is

1:10:45

and the value that you bring

1:10:47

both from people's own perspectives, but

1:10:49

also your competence and warmth and

1:10:51

everything else that you could bring

1:10:53

to your company. So it's the

1:10:55

company that's really missing out, I

1:10:57

would say. This next listener question

1:10:59

adds an extra layer of complexity

1:11:01

to our conversation. What does it

1:11:03

mean to be authentic when you

1:11:05

may have multiple and perhaps competing

1:11:07

identities? This comes from listener Guadalupe

1:11:09

who writes, All my life I

1:11:11

have had to edit or censor

1:11:13

which parts of myself I'll need

1:11:15

to leave outside the door when

1:11:18

I enter a room. I'm Separdic

1:11:20

Jewish, Mexican Latina. part of the

1:11:22

indigenous tribal people of Kuala Khan

1:11:24

and a lesbian identified nun. I'm

1:11:26

also an elder with disabilities. I've

1:11:28

worked very very hard to live

1:11:30

authentically and it's not always been

1:11:32

easy. Because I'm a Roman Catholic

1:11:34

nun, I've had the benefit of

1:11:36

a spiritual director who insists that

1:11:38

part of my spiritual path is

1:11:40

to live authentically. God can only

1:11:42

work through us as a vessel

1:11:44

to the extent that we name

1:11:46

and claim all our identities. I

1:11:48

wonder if there's a place on

1:11:51

your program to discuss the gifts

1:11:53

and challenges of living authentically with

1:11:55

multiple strong identities. Erica, does this

1:11:57

conversation become more complicated when our

1:11:59

true cells are multifaceted? It becomes

1:12:01

complicated to the extent that you

1:12:03

perceive maybe boundaries or conflictions between

1:12:05

these identities. So researchers call this

1:12:07

self-concept complexity. So we all have

1:12:09

lots of aspects of ourselves. Some

1:12:11

pieces feel like they fit together.

1:12:13

They're really overlapping and others feel

1:12:15

really far apart. In part of

1:12:17

what authenticity can emerge from is

1:12:19

where you make sense of those

1:12:21

identities or the narrative that you

1:12:24

tell about how they got you

1:12:26

to where you are now. So

1:12:28

even if these identities might feel

1:12:30

far apart, what I'm hearing from

1:12:32

the listener is there's some logic

1:12:34

to how she created her life

1:12:36

now, and there's some path that

1:12:38

she feels that she's followed that

1:12:40

has allowed her to express these

1:12:42

various identities in different ways, and

1:12:44

I think, what a rich tapestry

1:12:46

to connect with other people on.

1:12:48

What a way to surprise people

1:12:50

about something that you wouldn't have

1:12:52

expected. And maybe that will allow

1:12:54

them to share something that they

1:12:57

have that's unexpected. And then how

1:12:59

does that inform how we see

1:13:01

our sense of self and our

1:13:03

identity and our ability to grow?

1:13:05

It's all about that way that

1:13:07

we think about our overlapping senses

1:13:09

of self and how different situations

1:13:11

pull these things out of us.

1:13:13

Some research about this topic that

1:13:15

the listener might find interesting is

1:13:17

about code switching. So this is

1:13:19

where people speak slightly differently or

1:13:21

express themselves differently when they're in

1:13:23

different cultural frames. So for example

1:13:25

with different people, that can be

1:13:27

confusing to outsiders who see inconsistency.

1:13:30

So you speak like that with

1:13:32

these people and then when you're

1:13:34

with me, you speak differently. and

1:13:36

that I don't know what to

1:13:38

make of that. And a very

1:13:40

simple intervention in this paper is

1:13:42

just to say. well I have

1:13:44

different cultural identities and this is

1:13:46

a part of me and now

1:13:48

welcome to my backstage where I'm

1:13:50

going to tell you more about

1:13:52

who I am that's going to

1:13:54

help you make sense of this

1:13:56

and most people understand what it's

1:13:58

like to have multiple identities and

1:14:00

it could even be a creativity

1:14:03

exercise for another person to connect

1:14:05

with you to realize oh yeah

1:14:07

I actually I guess I do

1:14:09

sometimes talk about football with this

1:14:11

one person and then I talk

1:14:13

about mathematics with someone else. So,

1:14:15

Erica, one of the realities embedded

1:14:17

in this conversation is that as

1:14:19

humans we are social creatures and

1:14:21

we face enormous pressure to conform

1:14:23

to the expectations of the people

1:14:25

around us. That may be particularly

1:14:27

true for people with autism spectrum

1:14:29

disorder. A listener Peggy says that

1:14:31

she was only recently diagnosed with

1:14:33

autism and ADHD. She writes, what

1:14:35

happened to me and most young

1:14:38

girls and some boys is that

1:14:40

during the young years of inner

1:14:42

personal expiration, we are watching how

1:14:44

others behave so we will fit

1:14:46

in and have some friends. I

1:14:48

always felt like a pretender and

1:14:50

didn't know why or how to

1:14:52

become authentic, that is now an

1:14:54

enormous challenge. to how daunting it

1:14:56

can feel for many people, including

1:14:58

those who think of themselves as

1:15:00

neuro-divergent, to present their true cells

1:15:02

to the world. First of all,

1:15:04

you have to figure out what

1:15:06

it means to be your true

1:15:08

self. And then the next step

1:15:11

is to move through a world

1:15:13

that may penalize you for behaving

1:15:15

in ways that feel authentic to

1:15:17

you, but may be frowned upon

1:15:19

by society more broadly. That feels

1:15:21

difficult, doesn't it, Erica? Absolutely, and

1:15:23

I think you're getting a sense

1:15:25

for why authenticity is such a

1:15:27

fun topic to study and so

1:15:29

complicated because these questions, you know,

1:15:31

it sounds really good to just

1:15:33

be your true self or bring

1:15:35

your true self to work or

1:15:37

yeah, be you. And then the

1:15:39

second you start to realize, oh,

1:15:41

that you is really complicated sometimes

1:15:44

or maybe the you doesn't fit

1:15:46

in this environment in quite the

1:15:48

right way, which I think most

1:15:50

people don't feel like there's that.

1:15:52

perfect fit. It starts to get

1:15:54

much more complex of a question.

1:15:56

Again I would sort of go

1:15:58

back to this idea and I

1:16:00

have some empirical data that shows

1:16:02

this that people's perceptions of whether

1:16:04

someone is authentic are all over

1:16:06

the place. The judgments that I

1:16:08

make about one person's authenticity are

1:16:10

almost completely different than the judgments

1:16:12

that someone else makes of the

1:16:14

same person, even if we sort

1:16:17

of know that person together in

1:16:19

the same social group. And in

1:16:21

that same research, I looked at

1:16:23

outcomes of well-being. And what I

1:16:25

found is other people's ratings of

1:16:27

your authenticity really don't relate to

1:16:29

your well-being. It's really the sense

1:16:31

of authenticity that you have is

1:16:33

really important for your own well-being.

1:16:35

So going around and trying to

1:16:37

convince other people that you're being

1:16:39

authentic, maybe it would work for

1:16:41

one person at a time, but

1:16:43

trying to convince everybody in your

1:16:45

workplace that you're authentic. No, I'm

1:16:47

really authentic. Don't I really mean

1:16:50

this. So this is how I

1:16:52

am. to some extent can be

1:16:54

a way to connect with other

1:16:56

people, but it's really difficult to

1:16:58

convince people that you're being authentic,

1:17:00

especially if they have it in

1:17:02

their heads, that they're not going

1:17:04

to try to understand you or

1:17:06

they're not going to take your

1:17:08

perspective or they're going to view

1:17:10

you through a stereotypical lens. And

1:17:12

so what I usually tell people

1:17:14

is authenticity is worth pursuing for

1:17:16

its own sake, for you, for

1:17:18

your well-being, in places where you

1:17:20

feel that you can be authentic

1:17:23

safely. What other people think about

1:17:25

you, that's their business. All I

1:17:27

can say is create healthy distance

1:17:29

between other people's perceptions of you

1:17:31

and your authentic pursuits to discover

1:17:33

who you are and to find

1:17:35

places where you can bring that

1:17:37

forward. We had several listeners who

1:17:39

reached out asking for books and

1:17:41

other resources on living authentically. I'd

1:17:43

love for you to share any

1:17:45

reading materials that you would recommend,

1:17:47

Erica, and before you do, here's

1:17:49

a related question we received from

1:17:51

listener Lori. As someone who was

1:17:53

born with a disability, I've never

1:17:56

found any kind of counseling or

1:17:58

discourse that explores this. self-esteem and

1:18:00

coming to terms with who you

1:18:02

are when you are very different

1:18:04

from your peers. I grew up

1:18:06

having to work a lot harder

1:18:08

than my peers because of my

1:18:10

disability and being deaf. I would

1:18:12

love if you could explore this question

1:18:14

a little bit more or just

1:18:16

guide me to some kind of

1:18:18

references or information so I can

1:18:20

learn more about being myself as

1:18:23

a person with a disability. Any

1:18:25

suggestions, Erica? Well, it

1:18:27

sounds like she has a book to

1:18:29

write that I want to read. That's

1:18:31

also close to my heart. My advisor

1:18:34

is blind and always talking to her

1:18:36

about her sense of self and how

1:18:38

she's viewed in the world and how

1:18:40

she experienced going to grad school in

1:18:42

the 90s, for example, is just completely

1:18:44

different than the way that I've experienced

1:18:46

the world and is so fascinating to

1:18:49

understand people who experience the world differently

1:18:51

than you do. So I would love

1:18:53

to read her book should she ever

1:18:55

write it. I'm kind of a funny

1:18:57

academic where I mostly read fiction

1:19:00

books and I kind of don't

1:19:02

read academic-y self-help books even though

1:19:04

they might be very helpful. I

1:19:07

would say the one academic book

1:19:09

that I'll recommend is a classic.

1:19:11

It's Irving Goffman's The Presentation of

1:19:14

Self and Everyday Life. A lot

1:19:16

of these ideas about society

1:19:18

as a social performance about people

1:19:20

with stigmatized identities where other people

1:19:23

would judge them or make inferences

1:19:25

about them because of a visible

1:19:27

or invisible identity are really something

1:19:29

that he thought about in the 60s. But

1:19:32

in terms of books like fiction books I

1:19:34

feel are a really great place to

1:19:36

explore narratives by being in someone else's

1:19:38

head. You get to experience the world

1:19:40

through someone else in a safe environment,

1:19:43

you know, sitting on your couch, but

1:19:45

you're fighting dragons or you're, you know,

1:19:47

in the 1960s in Poland and you're

1:19:49

experiencing the world through another person's lens.

1:19:52

And I've really found that books help

1:19:54

you kind of pick up who you

1:19:56

are and look at it from different

1:19:58

angles and think... Oh, I would

1:20:00

have never realized that that's

1:20:03

how someone else experiences the

1:20:05

world. So some books that I

1:20:07

jotted down that, you know, are

1:20:09

about this self- exploration and communicating

1:20:11

yourself with others is all the

1:20:14

light we cannot see, which is

1:20:16

incredible, very timely. The other two books

1:20:18

I really like are The Safe Keep,

1:20:20

which is about sort of someone who

1:20:23

grew up in a very particular type

1:20:25

of household who finds it really difficult

1:20:27

to connect with other people until like

1:20:29

sort of a rambunctious woman comes into

1:20:31

her life and you know destroys all

1:20:34

these nice boundaries as she's set up

1:20:36

for herself and through the process she

1:20:38

learns a lot more about who she

1:20:40

is both literally her history but

1:20:42

also who she could be. And then the

1:20:44

last book is called The Power is about...

1:20:47

What would happen if gender roles were

1:20:49

sort of flipped? And what parts of our

1:20:51

gender are sort of core to who we are

1:20:53

and really important and predictive?

1:20:55

And what parts are just sort

1:20:57

of society's story that it's told about

1:20:59

who you are in your place and how

1:21:01

you view other people? And I think all

1:21:03

three of those books helped me look at

1:21:05

aspects of my own identity in a new

1:21:07

way and think about Who really am I

1:21:10

and sort of how do I relate to

1:21:12

these different aspects of the self? So that's

1:21:14

part of why I love fiction books and

1:21:16

I'll come back with some good academic E

1:21:19

books for you next time So Erica in

1:21:21

our earlier conversation you talked about growing

1:21:23

up in a fundamentalist church and

1:21:25

making the decision to leave that

1:21:27

community We received a question from

1:21:30

a listener named Hannah who says

1:21:32

she experienced a similar religious upbringing

1:21:34

and has since left her church I

1:21:37

think the hardest part for me has

1:21:39

been trying to reconcile my new set

1:21:41

of values with a way to live

1:21:43

a purposeful life that feels as fulfilling

1:21:46

as the religion did. As I'm sure

1:21:48

that she understands religion was not just

1:21:50

like a part of my life, it

1:21:53

was my entire life and it dictated

1:21:55

the entire trajectory of where I thought

1:21:57

I was going. And without it sometimes...

1:22:00

it feels like a normal life with

1:22:02

my career and things like that,

1:22:04

they almost don't hold up to

1:22:06

the meaning that religion gave me.

1:22:09

So I guess my question is

1:22:11

coming from that context of a

1:22:13

very religious upbringing that basically

1:22:15

defined your identity and

1:22:17

your life for you. Do you

1:22:19

have any specific suggestions or advice

1:22:21

on how you were able to

1:22:23

find meaning and purpose and an

1:22:26

ultimate goal to your life that

1:22:28

feels as fulfilling? as religion did.

1:22:30

So what I take from Hannah's questionnaire

1:22:32

is that they can be a very

1:22:35

painful trade-off when we make the decision

1:22:37

to live more authentically. In Hannah's case,

1:22:39

being true to herself meant giving up

1:22:41

the sense of purpose that religion had

1:22:44

given her. Is that something that you

1:22:46

experienced as well after leaving your church

1:22:48

and how did you cope with it? Absolutely,

1:22:51

it's a dizzying feeling to kind of

1:22:53

come out of that world that has

1:22:55

a very strong narrative about who you

1:22:57

are and where you're going. And, you

1:22:59

know, it's like to this day, the

1:23:01

idea, oh, I could just go to

1:23:03

France tomorrow. Like there's no one

1:23:05

to ask, right? You could just do

1:23:07

it. There's no sort of set plan

1:23:09

for my life. I make that plan.

1:23:11

And that's empowering and also scary. Like

1:23:13

I hope I figure it out. I

1:23:15

hope I make the right choices choices.

1:23:18

what I found is you figure it

1:23:20

out by doing, not as much by

1:23:22

thinking. It's really hard to know what's

1:23:24

going to give you purpose and

1:23:26

meaning or what you're going to

1:23:29

find fulfilling before you actually do

1:23:31

it. So there's some experimentation that

1:23:33

you can do to learn what

1:23:35

gives you meaning, what matters, sort of

1:23:38

what helps you find a sense of

1:23:40

authenticity in your daily life. And then

1:23:42

I also try and be realistic that

1:23:44

Almost anything I do, I'm gonna get

1:23:46

annoyed with it. There's gonna be a

1:23:49

day where I'm like, I do not

1:23:51

want to do this dream job that

1:23:53

I worked so hard for. I think

1:23:55

that's common. People adapt really quickly to

1:23:58

their environments, both good and bad. And

1:24:00

so there's not a day where you reach

1:24:02

the pinnacle of who you are and

1:24:04

you're happy forever. And that kind of

1:24:06

can help take the edge off these

1:24:08

difficult days where you think, I should

1:24:10

feel happier, right? Or I just got

1:24:12

tenure. I just got to this point

1:24:14

in my career. I should kind of

1:24:16

finally feel something that I thought was

1:24:18

there. And it's just still you. It's

1:24:21

still you. That's kind of still with

1:24:23

you and you have to make peace

1:24:25

with that. The other piece of advice

1:24:27

that I love is from Tignataro, and

1:24:29

she talks about the joy of the

1:24:31

phrase Nothing Matters. and how it can

1:24:33

be really sad to be like, oh, nothing

1:24:36

matters, you know, at the end of the

1:24:38

day. Maybe my job is super fulfilling, but

1:24:40

what's going to be left of it in

1:24:42

a hundred years. But there's also something so

1:24:45

freeing about that, that you know what? Nothing

1:24:47

matters. I made a mistake at work. My

1:24:49

life will go on. You know, I write

1:24:52

expensive PDFs for a living. And that's funny.

1:24:54

It is very rewarding for me, but at

1:24:56

the end of the day, you know, it

1:24:58

is silly. My great grandparents who are farmers

1:25:01

who are farmers. would look at what I'm

1:25:03

doing and say, what is this bright

1:25:05

screen you're tapping into all day long?

1:25:07

So I think it's healthy to have some

1:25:10

sense of like life is partially

1:25:12

meaningless and partially deeply infused with

1:25:14

meaning that we bring it and

1:25:16

that we give to it and

1:25:18

that we give to our relationships

1:25:20

along the way. Erika

1:25:24

Bailey is a social scientist

1:25:26

at the Haar School of

1:25:28

Business at the University of

1:25:31

California Berkeley. Erika, thank you so

1:25:33

much for joining me again on

1:25:35

Hidden Brain. Great talking to

1:25:37

you. Hidden Brain is produced

1:25:39

by Hidden Brain Media. Our

1:25:42

audio production team includes Annie

1:25:44

Murphy Paul, Kristen Wong. Laura

1:25:47

Correll, Ryan Katz, Autumn Barnes,

1:25:49

Andrew Chadwick and Nick Woodbury.

1:25:52

Tara Boyle is our executive

1:25:54

producer. I'm Hidden Brain's executive

1:25:56

editor. Do you know someone

1:25:59

who would... this episode. If so,

1:26:01

please share it with them. Show

1:26:03

them how they can follow Hidden

1:26:06

Brain on their preferred podcast app.

1:26:08

Your word-of-mouth recommendations are the most

1:26:10

powerful way to connect people to

1:26:13

the ideas we explore on the

1:26:15

show. Thank you for being an

1:26:17

ambassador for Hidden Brain. We

1:26:20

really appreciate it. I'm Shankar

1:26:22

Vithantham. See you soon.

Unlock more with Podchaser Pro

  • Audience Insights
  • Contact Information
  • Demographics
  • Charts
  • Sponsor History
  • and More!
Pro Features