The way to successful innovation is to build an alliance with your customers: understand their needs and desires, design solutions that engage them emotionally as well as functionally, and create products that they never knew they wanted. Desig

The 4 types of innovation

Oct 12th, 2018 7m 52s

Technology evolution, competition, customer expectations and margin erosion: there is an innovation approach to each of these challenges. Make sure you're applying the right type for the challenge at hand.

BARCA, or how to build a winning company culture

Oct 4th, 2018 5m 37s

The Barca framework provides some brilliant insight into practically building a deliberate business culture: pick your 3 behaviours, empower your culture architects, use the 5 components of the framework over a long time. Culture building is ha

Innovation: art or science?

Oct 1st, 2018 3m 46s

Last week, I attended Insight Into: Innovation, an event organised by Insight Recruitment that brought together 5 brilliant speakers in a very engaging format. Paul Wilshaw, David Nicoll, Catherine Trotter, Emma Collingridge and Amul Batra offe

Automation is here. Are you ready for AI?

Sep 24th, 2018 3m 46s

While the mainstream media continues to spin horror stories about how AI is going to make everyone unemployed and propose that the only possible future involves a society of leisure supported by universal basic income, the people who actually s

The Dual Nature of Digital Strategy

Mar 15th, 2018 3m 41s

When faced with Digital disruption, many organisations’ Digital Strategy is to set up a dedicated Digital Innovation business tasked with developing completely new, unprecedented propositions which will launch them into a whole new business mod

A guide to the economics of Digital

Mar 7th, 2018 5m 26s

Economics has been in the news. Since the start of the recession, many people have been introduced to Hayes’ and Keynes’ conflicting theories and economic literacy is improving. This is a good thing, but as the rest of the world, economics itse

4 keys to success in Digital Transformation

Feb 27th, 2018 9m 13s

According to respondents to a recent McKinsey survey, only 37% of Digital Transformation efforts are successful. The number may change from study to study, but the sentiment is common: most Digital Transformation projects run out of steam. Even

You need a CDO: why, and how do you help her thrive

Feb 23rd, 2018

Digital technology is making organisational evolution unavoidable. This will not be a one-off reorganisation, but a constant stream of activity in pursuit of Digital excellence. A deliberate Digital Strategy must be adopted and sanctioned, and

Digital Strategy for CEOs: develop mastery, keep learning and stay humble

Feb 20th, 2018

Have you watched All the Money in the World?. As a film, it leaves a lot to be desired. But I was struck by its depiction of J. Paul Getty senior, a business tycoon and the world’s richest man at the time. Mr Getty is supposed to be running a v

Guest appearance at Alex Langley’s Tech Chat

Nov 10th, 2016

On episode 23 of Alex Langley’s Tech Chat I join Tom O’Brien, Chief Engineer at Bowers and Wilkins and Alex in the studio to solve home automation, identify the clear and present toaster threat and definitely not talk about the US election. Lis

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