Episode Transcript
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0:03
Welcome to It's Not
0:05
About the Money podcast, helping
0:07
one million women to be
0:10
financially resilient by exploring the
0:12
emotions of money. I'm Catherine
0:14
Morgan and I'll be sharing
0:17
how you can drop the
0:19
shame and shudding with money
0:21
to uncover the true meaning of
0:23
wealth. And it's not about the
0:26
money. Hey
0:31
guys and welcome back to the
0:33
It's Not About the Money podcast.
0:36
Super happy to be here with
0:38
you today and drawing upon some
0:40
of the episodes we have been
0:42
sharing the last couple of weeks,
0:45
I really wanted to explore a
0:47
deeper conversation around how to escape
0:49
the owner trap and build more
0:52
happiness into your business and for
0:54
you as the CEO of your
0:56
business. I know that Many of
0:59
you listening to this will be in
1:01
business, whether that's at the earlier
1:03
stages or the later stages, and
1:05
really wanting to think about how
1:07
to grow and scale your business
1:10
so that it's not always reliance
1:12
on you. We had some really
1:14
great conversations about this at Wealthy
1:16
Women Live last month, and we
1:19
spoke about this concept of the
1:21
importance about drawing the circle around
1:23
yourself first. And this was the...
1:25
analogy that Richard Branson shared with me
1:27
a couple of years ago on Necker
1:30
around how many of us are so inspired
1:32
and wanting to help our client
1:34
so we end up building these
1:36
businesses that serve our clients really
1:38
well but then can leave us
1:40
feeling unsatisfied or wondering like
1:42
what next maybe if you're hitting
1:44
some of your financial goals
1:46
and now you're like well what next
1:49
like how can I create more joy
1:51
and happiness in my life and how
1:53
do I consider how to start maybe
1:56
removing myself out of this business
1:58
as we grow in scale. And for
2:00
those of you that are avid
2:02
listeners as well, we'll know that
2:04
I last month also attended an
2:07
incredible trip in Italy called Ski
2:09
Person of Influence that was run
2:11
by Daniel Priestley. And one of
2:13
the guys that I met on
2:15
the Ski Slopes is joining me
2:17
on this episode today, Mike Jones.
2:19
He is the founder of Better
2:21
Happy. Like what a great name,
2:23
right? You just want to know
2:25
more just from the name of
2:27
his business. And Mike actually very
2:29
kindly posted me a copy of
2:31
his book, The Happy Business Revolution,
2:33
as I came back from that
2:35
trip. And as I was reading
2:37
this book and talking to
2:39
Mike about some of his
2:41
experiences through business and through
2:44
life, he's been in the
2:46
military, he's visited and lived
2:48
in monasteries, and I really
2:50
wanted to dive into some
2:52
of Mike's experiences around happiness
2:54
and how we can escape this
2:56
owners. Trapp. So a huge welcome
2:59
to the show today, Mike. Thank
3:01
you so much for joining us.
3:03
My pleasure. Thank you for
3:05
having me on. It's an honor.
3:07
You're very, very welcome. So, Mike,
3:10
I need to ask the question.
3:12
Like, I really would love
3:14
to hear more about your
3:17
personal journey of being in
3:19
the military and living in
3:21
some monasteries and how that
3:24
shaped your idea of happiness.
3:26
Yeah, so my first proper job, if
3:28
you want to put it that way, was
3:30
the military. So I joined the
3:32
military in my 20s, in my
3:34
early 20s, and it wasn't a very
3:37
exciting reason for joining the military.
3:39
It was basically I wanted to
3:41
get out of my hometown. I didn't
3:43
want to go to university. I
3:45
didn't have a lot of confidence.
3:47
So... I didn't want to go through interview processes
3:49
I just thought what's the easiest way for me
3:51
to get out of my hometown and I was
3:54
quite fit and healthy and so I thought perhaps
3:56
the army is an easy option. So that was
3:58
my inspirational story for joining the military. So I
4:00
very quickly realized in the military that
4:02
it wasn't really what I wanted to
4:05
do. I enjoyed it. I had some
4:07
incredible life experiences. I got to work
4:09
with the Special Forces. I did two
4:11
tours of Afghanistan, which is obviously good
4:13
and bad. So about three, four years
4:16
in after my second tour of Afghanistan,
4:18
I was like, this job isn't really
4:20
fulfilling me. You know, I've got money
4:22
in the bank. I've got, you know,
4:25
you're in a good... financial position in
4:27
the military because you don't have many
4:29
outgoings and you get paid half decent,
4:31
I did, I was a corporal so
4:34
it was half decent wage. So it
4:36
was also around 2008 where the economy
4:38
was in a particularly good state when
4:40
I was getting to like this four
4:43
or five year point I was like
4:45
God I'm really unhappy in the military,
4:47
I've just done a second tour of
4:49
Afghanistan so I thought I want to
4:52
leave but confidence was holding me back
4:54
from leaving because you know, the economy
4:56
is not great, what job am I
4:58
going to get, etc. And I got
5:01
to a point where I was like,
5:03
I'm just really unhappy, so I need
5:05
to leave. But what do I do
5:07
to be happy? Like I've had the
5:10
nice car, I've got the money, I've
5:12
had the girlfriends, but none of that,
5:14
like it all contributes, but it doesn't
5:16
make you feel overly happy. So I
5:19
just found out there was something missing,
5:21
and I've done a little bit of
5:23
travelling when I was in the traveling
5:25
when I was in the army. I'd
5:28
seen the monks and the monasteries and
5:30
I was really interested in it. I'd
5:32
never really learned anything about it. I
5:34
didn't really understand it. I always had
5:37
this thought like, if there's no word,
5:39
I could just go and live with
5:41
the monks and learn about my mind.
5:43
And that's kind of what I got
5:46
pulled towards. So I ended up going
5:48
to live with monks in Thailand, live
5:50
with monks on a monastery in Nepal,
5:52
what does it mean to be happy?
5:55
What's the meaning of life? You know,
5:57
seeing it from an eastern perspective after
5:59
living in the West was completely life
6:01
changing for me. And it changed the
6:04
way I thought about happiness. It changed
6:06
the way I thought about it. life,
6:08
it made me realize that, you know,
6:10
I think in the West we're taught
6:13
that happiness is central pleasure and the
6:15
feeling of joy, whereas in the East
6:17
it's, or at least in Eastern philosophy,
6:19
like Buddhism, it's more about this sense
6:22
of fulfillment you get. So it's not
6:24
necessarily feeling like ecstatic or time. And
6:26
it's also not feeling sad, which is
6:28
a really weird concept. It's an underlying
6:31
feeling of fulfillment. So I found that
6:33
really fascinating and that helped me start
6:35
to understand, look at life in a
6:37
different way, but also you learn a
6:40
lot in Buddhism about understanding your own
6:42
mind and the natural challenges of life
6:44
are just normal. I remember learning it
6:46
and thinking, why is this not taught
6:49
in school? Stresses of life, you know,
6:51
if you're angry with somebody, because they've
6:53
done something to upset you. it's only
6:55
you that's suffering not them, you know,
6:58
so basic things like this, you're not,
7:00
wow, so you really get to learn
7:02
to navigate your mind. And that learned
7:04
to, that basically led to me being
7:07
a piece in my own company, which
7:09
is something I'd never had before. And
7:11
I used to make up for that
7:13
by drinking, essentially. So every weekend in
7:16
the military, you get long weekends in
7:18
the military when you're not in Afghanistan,
7:20
or wherever, and every weekend I remember
7:22
finishing it's while I've been in this
7:25
mental rush to get somewhere, And I
7:27
think there's a lot of that in
7:29
the UK. So it helped me overcome
7:31
that, which helped me stop drinking, which
7:34
helped me become a more peaceful individual,
7:36
which then helped me start to overcome
7:38
some of my inner challenges, which we've
7:40
all got, which helped me get more
7:43
confident, which then helped me, will naturally
7:45
lead to me wanting to own a
7:47
business. So I make a difference to
7:49
people. So after that experience, in the
7:52
monasteries, I came back to the UK.
7:54
So that was all. because of this
7:56
experience in the monasteries. Wow like I
7:58
would love to dive a little bit
8:01
deeper into this than Mike so when
8:03
you were in this monastery and you
8:05
were hearing about actually finding peace and
8:07
finding real happiness and you mentioned about
8:10
it not being about necessarily feeling ecstatic
8:12
all the time and being in joy
8:14
all the time, was that more to
8:16
do with like just finding a piece
8:19
where your emotional state is quite neutral
8:21
or like what was that teaching specifically
8:23
around the emotional piece that you learned
8:25
there? Yeah, so I think it can
8:28
get a bad rap, Buddhism, because some
8:30
of it seems very morbid, but when
8:32
you actually really learn it, it's not
8:34
at all. So it's very practical and
8:37
very rational. So one of the things
8:39
is, I'll come back to that, but
8:41
one of the things is, for example,
8:43
you're taught to meditate on dying, which
8:46
to a Westerner, to a younger version,
8:48
I'll be like, I don't even want
8:50
to think about that. Let's behind a
8:52
closed door. And if we deal with
8:55
death in the UK, it. quickly remove
8:57
the body, you know, black suits, everybody
8:59
heads down, you know, it's a very
9:01
sad time of life, which it is,
9:04
but in the eastern culture it's like,
9:06
oh yeah, we'll keep the body in
9:08
the house for a few days, everyone
9:10
could come and see it, you know,
9:13
and then we'll carry the body down
9:15
and we'll burn it in front of
9:17
everybody and we'll celebrate. So we've got
9:19
a very different relationship with death. I
9:21
think we're very much like, that's a
9:24
horrible thing, let's hide away from it.
9:26
They're very much like, it's going to
9:28
happen, and it's a natural part of
9:30
life, and it's obviously they've got spiritual
9:33
aspects as well, where they believe that
9:35
you re-born. So there's that, which people,
9:37
which make people think it's more good.
9:39
But then what that leads to is,
9:42
they teach you to kind of understand
9:44
emotions, but below them, you are an
9:46
authentic. being, I mean it's deep, and
9:48
essentially that when you are just that
9:51
authentic being minus the emotions, you're at
9:53
peace. So what they tried to get
9:55
you to do is to learn to...
9:57
operate yourself from the emotions, which I
10:00
think is really powerful as a business
10:02
owner because being a business owner is
10:04
an emotional roller coaster. And what they
10:06
teach is don't attach to those emotions, just
10:09
experience them and accept them, but it's the
10:11
positive as well as the negative. So it's
10:13
like when you're feeling really happy, great, but
10:15
don't try to cling to that because then you're
10:17
going to feel miserable when it disappears.
10:20
But the same when you feel a negative, it's
10:22
like just... Okay, it's just part of who
10:24
you are, don't try and get rid of it,
10:26
it's just part of an experience. So it's
10:28
all about associating yourself from these emotions and not
10:30
seeing them as good or bad, but just
10:32
experiencing them, but remembering that they're not you. Yeah,
10:34
I love that so much. And actually, I've
10:36
done a lot of Buddhist work and
10:39
even in the piece that we talk
10:41
about on the show around emotions around
10:43
money, you know, it is about being
10:45
aware of the emotions so that you
10:47
can disconnect from them being part of
10:49
your identity because very often with money,
10:52
you know, a lot of shame can
10:54
come up with things that we have
10:56
done with money in the past or
10:58
financial mistakes that we feel like we've
11:00
made. and then shame comes in where
11:03
we attach it then to our sense
11:05
of identity. And so I love the, I
11:07
love the concept of imagining this emotion kind
11:09
of coming in on a cloud and that
11:11
it's not part of who we are, it's
11:14
not part of our essence, it's just part
11:16
of the experience that we are in in
11:18
that moment. And that's what I love as
11:20
well about that work is that you can
11:23
shift how you feel very quickly, whether it's
11:25
a negative emotion or a positive
11:27
emotion and actually... there isn't
11:29
such a thing as a
11:32
positive or a negative emotion,
11:34
right? They're all, it's just
11:36
an emotion, like it's just
11:38
an experience, it's something
11:41
that we are feeling in
11:43
that moment. Yeah. I'm curious
11:45
then, so you were how
11:47
old at this point in
11:49
your 20s? Yeah, so I
11:51
was that experience, so military
11:53
was 20 to 25 to 28.
11:55
And so when you look back
11:57
on that time, and your experience.
11:59
of being in the military, would it
12:01
have been, like how would it have
12:04
affected you had you have known this
12:06
before you had been in the military?
12:08
How do you think that might have
12:10
impacted on your experience there? It's emotional
12:12
intelligence right, a kind of
12:14
spiritual but also practical level.
12:16
That's why I like Buddhism
12:18
because I'm ex-arming, ex-rubby, you know,
12:20
if you just come at me with
12:22
spirituality, I'm going to be a bit
12:24
like, okay, but if you've had some
12:27
rationality to it, you'd like the two
12:29
into twine anyway. we need a lot more of
12:31
that in the military but I also think that
12:33
if you did teach that to a lot of people
12:35
that join the military in a good
12:37
way they probably wouldn't want to join
12:39
the military probably wouldn't want to go
12:41
and do the things you need to
12:43
do in the military so interesting maybe
12:45
there's a reason that that stuff isn't isn't
12:48
taught and is that to do do you
12:50
think with the identity that the military carries
12:52
like it's supposed to be you know these
12:54
tough men who are equipped to deal with
12:56
you know difficult situations and that maybe emotional
12:59
conversations is not part
13:01
of that like what's the narrative
13:03
around that do you think? Yeah
13:05
I think the military's got a system
13:07
that works you know they they it's
13:09
been around for a long time it's
13:11
a big machine it's got you know
13:13
it's far from perfect but you
13:15
know the British military is is
13:18
one of the best known as
13:20
one of the best militaries in
13:22
the world who's very small now so
13:24
you know they they do things like draw
13:26
you on your core values. they do
13:28
do do training on for example if
13:30
you go to Afghanistan there's a chance you
13:33
could be well you wouldn't go anymore but
13:35
obviously when I was in you do and
13:37
there's a chance you're gonna get captured and
13:39
if you get captured by the Taliban they're
13:41
gonna do some really not very nice things
13:43
to you if they don't kill you and
13:46
you get training on that and and how you're
13:48
gonna feel ashamed you do do some of this
13:50
stuff and it's not like it's completely
13:52
ignored but I think that higher level
13:54
the higher level context than to which
13:56
it's taught in Buddhism. I just don't think
13:58
it fits very well. to the UK. It
14:01
doesn't fit very well to a
14:03
capitalist society. And I think a lot
14:05
of people would lose a lot of money
14:07
if we were more spiritual because
14:09
a lot of the reason we spend
14:11
the money that we spend on the
14:14
stuff that we don't need is because
14:16
we're trying to fill a gap. So yeah,
14:18
I think it's not a conspiracy theory.
14:20
I just think. Yeah, it doesn't blend
14:22
with the consumeristic side of society
14:24
for sure. Yeah, I really resonate
14:27
with that a lot. And so
14:29
when you think about that time
14:31
of, you know, really significant time,
14:33
I can really feel that
14:35
for you, Mike, around this
14:38
kind of experience of a
14:40
different way of experiencing happiness
14:42
that perhaps we've been conditioned to
14:44
or grown up with in this
14:46
kind of side of the planet,
14:48
how did that then influence you
14:50
when you then moved towards the
14:53
business side? The simple summary of
14:55
the shift was that before this
14:57
experience I thought that getting things
14:59
were achieving status was going to
15:01
make me happy. Getting the girlfriend,
15:03
getting the perfect partner, getting the
15:06
money, the success, you know, whatever
15:08
it might be. So you constantly
15:10
on this striving for that one
15:12
magic thing that's going to make
15:14
you happy, which doesn't exist. After
15:16
this experience, this big shift happened
15:18
in my mind, paradigm shift was
15:20
that you're going to be happy
15:22
for... being a good person and
15:24
feeling like you're fulfilled in life,
15:26
like feeling like you're making good use of your
15:28
time on this planet. And then to me, like
15:30
the only route for me to do that was
15:33
business, because I don't particularly like being employed,
15:35
I'm creative, I try and I can't sit
15:37
and be quiet, so in a lot of
15:39
businesses I'm just not a good fit, especially
15:41
the military. Now I've got a lot of
15:43
strength, I was quite well regarded in the
15:45
military, but I've also got a lot of...
15:47
things that don't fit well to being employed.
15:49
So I was like, the only way I
15:52
can do this is by owning a business.
15:54
So Buddhism and that spirituality forced me to
15:56
go into business. And the reality is
15:58
that if it hadn't... If I hadn't
16:00
had that experience, I would have never
16:03
had the confidence. I guess I did
16:05
have the confidence, but I would have
16:07
never had the drive to pull me
16:09
through the confidence barriers to
16:11
do it. Because it's more comfortable
16:13
to have a job, right? Yeah. And so how did
16:15
that, how did your business come about
16:17
then? So you're in this. this
16:19
scenario you're realizing that being employed
16:21
isn't going to fit with the
16:23
way that you like to work
16:25
and having very creative. Tell us
16:27
then how did that lead to
16:29
the evolution of better happy?
16:32
Well it screwed me at the start
16:34
for the exact reason that you talked
16:36
about on the intro because I was
16:38
I come back from the the monastery
16:41
to the UK. I'd served in the
16:43
military I'd worked on deep sea fishing
16:45
boats in Australia so I've done like
16:47
I thought I was unbreakable,
16:49
right? So I'm like, I've done some of
16:51
the hardest jobs you can do. I've
16:54
worked in my mind for months
16:56
in monasteries, living one month, like
16:58
owning a business is going to be easy,
17:00
and I was very naive. So, but I
17:02
was also driven by this kind
17:04
of Samaritan, be a good person, and
17:06
you'll be happy philosophy. So I
17:09
went into business thinking, I'm just
17:11
going to be really going to provide
17:13
a good service and really look after
17:15
our clients and the business
17:17
will just be fantastic. I still
17:20
see them today and they still love
17:22
that. And it got me stuck
17:24
in a trap where I built
17:26
a business that was making our
17:28
clients very happy but wasn't making
17:30
enough money, wasn't giving me any
17:32
freedom, so it was hiring me out
17:34
and I just ended up really unhappy
17:37
and I got burnt out and I
17:39
had that business for five years and that's
17:41
covert. I still see them today and
17:43
they still love that. It was a
17:45
gym the first one like a... a
17:47
small group person training him. But I
17:50
just hated it towards him because I
17:52
just had no life. I completely put
17:54
my own life on hold thinking taking
17:56
all of those philosophies to the extreme like
17:58
you know if I just look after everybody
18:00
else, I'm going to be really happy.
18:02
It's not true. You have to be
18:04
sensibly selfish. And that then led to
18:06
me starting Better Happy in 2021, which
18:09
has just gone from strength to strength,
18:11
due to, but it was due to
18:13
that experience. And what did you do
18:15
differently when you set up Better Happy
18:17
that you hadn't have done when you
18:19
had the gym? Thought about me from
18:21
day one. Not just me, so you
18:23
might listen to that and be like,
18:25
oh God, what an idiot, you know,
18:27
like selfish guy, but not just me,
18:29
like I'm obsessed with our clients and
18:31
making sure that they get the results
18:33
that we're promising them and that their
18:35
lives are improving through working with us,
18:37
but I'm also obsessed with me being
18:39
happy and me having the lifestyle that
18:41
I want from this business and taking
18:43
the money that I want from this
18:45
business and thinking about both of those
18:47
things as completely transformed the way I
18:49
experience business business business, and it's made
18:51
me. When you talk about I make
18:53
sure that I'm happy first, how do
18:55
you define? So I think about my
18:57
values, I think about like if we're
18:59
aligned to our values, then we're going
19:01
to feel fulfilled. So I don't feel
19:03
happy every day, like I have days
19:05
where I wake up and I'm just
19:07
like, but the genuine experiences that I'm
19:09
fulfilled and I'm quite happy and I
19:11
know that if I neglect one of
19:13
them for too long. I start to
19:15
feel a bit there. So I've got
19:17
live minimal, so I like to keep
19:19
things simple and I only let them
19:21
get complex when they need to. I've
19:23
got learning grow, so I have to
19:25
feel like I'm learning and growing and
19:27
that's through reading, doing courses, being in
19:29
communities. When I feel like I'm learning,
19:32
I feel really good. I like sharing
19:34
that stuff for people. When I feel
19:36
like I'm being lazy or not learning,
19:38
I get a bit down. and having
19:40
a sense of adventure, so a sense
19:42
of freedom. So like remembering, I think
19:44
it's really... the business owner to tell
19:46
yourself this story that I'll put my
19:48
life on hold for a year and
19:50
really graft at this business because I'm
19:52
going to get so much traction in
19:54
that time I can then go and
19:56
have this great life and I think
19:58
it's a really dangerous track to fall
20:00
into because what happens is you get
20:02
miserable over a year and then you're
20:04
like and then the end of day
20:06
business is a marathon isn't it? It's
20:08
not a sprint. There might be some
20:10
businesses that are like these you know
20:12
right niche right time right product it
20:14
took off but that's like the point
20:16
point point one percent most businesses are
20:18
you can have to graft at this
20:20
thing for years so learn to enjoy
20:22
the journey yeah I love that there's
20:24
definitely a like this myriad of beliefs
20:26
that being in business is easier than
20:28
being employed and you'll have so much
20:30
more freedom and time if you have
20:32
your own business and actually in reality
20:34
it's just not the case right and
20:36
what what other traps do you see
20:38
business owners falling into? So I like
20:40
to talk about the core for which
20:42
the model we put into the book.
20:44
So a business is an ecosystem of
20:46
relationships. Even if you're a one-person business,
20:48
it's still these relationships. It's just you
20:50
in the different sitting in different seats.
20:53
But you've got four groups that need
20:55
to be feeling like they're in a
20:57
win win. And if they're all in
20:59
the win win, the business is going
21:01
to do well. The economy and the
21:03
market providing. One of these is off
21:05
for a sustained period of time, the
21:07
business is going to be how about
21:09
plateau will struggle. So you've got, you've
21:11
got the actual business itself, because that's
21:13
one that's a bit weird, you've got
21:15
the actual business itself, so the, whether
21:17
it's a limited company or whatever, you've
21:19
got a business that gives you the
21:21
structure, the being an official business, right,
21:23
gives you the ability to trade, so
21:25
if you're a limited company, is that,
21:27
if you're a sold trader, it, it,
21:29
it's your bank account, it, it, it,
21:31
it, it's your bank account, it, it,
21:33
it, it's your bank account, it, it,
21:35
it, it, it, it, it, it, it,
21:37
it, it, it, it, it, it, it,
21:39
it, it, it, it, it, it, it,
21:41
it, it, it, it, it, it, it,
21:43
it, it, it, it, it, it, it,
21:45
it, it That does it, it gives
21:47
you structure and ability to trade, it
21:49
gives you legitimacy, and what it expects
21:51
in return is cash flow profitability. At
21:53
the bottom right we've then got our
21:55
customers, right? The customers expect a... a
21:57
positive product or service and in return
21:59
for that they'll put money into the
22:01
business and they'll also if they really
22:03
like it they'll put in referrals so
22:05
they'll bring in more money through new
22:07
people at the bottom left not that
22:09
it matters where they are just thinking
22:11
through it visually you've got your team
22:13
so they will put the service in
22:16
and deliver the service which if you're
22:18
an owner operator then you're the team
22:20
as well so you're putting in the
22:22
ability to deliver the product or service
22:24
and expect to expect a way in
22:26
return you expect to wage. Actually the
22:28
modern day employee expects more than a
22:30
wage, they expect to feel a sense
22:32
of belonging, positive community, friends, the ability
22:34
to grow and learn. And then obviously
22:36
as well, the fourth one, a very
22:38
important one, is the business owner. Right,
22:40
and the business owner, what you expect,
22:42
what you put into your business is
22:44
leadership, growth, often your own finances, and
22:46
what you expect in return changes at
22:48
the different levels of the business. But
22:50
what you'll often see as business owners.
22:53
focusing too much on one or two
22:55
or three of them at the extent
22:57
of another one. So the common one
22:59
is really focus on the customers, forget
23:01
about everybody else. That's a very poor
23:04
strategy. Or focus on the customers and
23:06
the bank, but forget about yourself and
23:08
the team. But the most common one
23:10
is the owners neglecting themselves, I think.
23:12
Why do you think that is? Why
23:15
do owners tend to have this? lean
23:17
into the direction of not looking after
23:19
themselves and their financial needs first. I
23:21
think business is the most extreme form
23:23
of personal development there is in disguise.
23:26
So that's all businesses. It's just extreme
23:28
personal development. And one of the things
23:30
that you're going to have to do
23:32
as a business owner is recognise your
23:34
value and be willing to charge your
23:37
value. And we're not, well number one,
23:39
we're evolutionarily not hardwired to do that.
23:41
We're hardwired to be very modest because
23:43
it helps us fit in with the
23:45
tribe. Whereas as a business, any being
23:48
modest is not going to do you
23:50
any favours, like you've got to be
23:52
really good at getting clear. on your
23:54
value and communicating that value and applying
23:56
financial measures to that value. So you
23:59
have to go through that multiple times
24:01
because obviously at the start of the
24:03
business you've got to sell your products
24:05
and services, but as the business develops
24:07
you've got to see that your value
24:10
is in leadership not in doing, so
24:12
you have to give yourself permission to
24:14
step back and get paid more. So
24:16
I think it goes against our evolutionary
24:18
hard wiring and I think society is
24:21
getting worse at the moment due to
24:23
the kind of divide in politics and
24:25
economies not being great. I think society
24:27
pushes this message that if you're making
24:29
good money, you're a bad person. You're
24:32
only doing that because you're exploiting somebody.
24:34
So we're almost made to feel bad
24:36
about making money. And that's, you've got
24:38
to overcome that as a business owner
24:40
because if you don't, what's the point
24:43
in having a business? This is the
24:45
lesson I learn from business one like,
24:47
if you're not going to make good
24:49
money, have a job. There are some
24:51
cases where that might not be the
24:54
case where... You know, you're not bothered
24:56
about making loads of money. You just
24:58
want the hours that you can create
25:00
for yourself and you're happy to make
25:02
a little bit of money. But even
25:05
then, like having a business creates admin,
25:07
it creates accounts that have to be
25:09
paid for. You know, there's a lot
25:11
of stuff that comes with having a
25:14
business. You've got to make money. And
25:16
really, if you look at the hours
25:18
you put into it and the risk
25:20
that you put into it, if you
25:22
just look at it as an investment,
25:25
you should expect a decent return for
25:27
that. barrier of feeling
25:29
bad about making money and wanting to
25:31
make money and feeling deserving of that
25:33
money. There's no point in having a
25:35
business because you'll end up resenting it
25:37
because you will end up two to
25:40
five years in going I could make
25:42
as much if not more from having
25:44
a job with a fraction of the
25:46
stress. You will end up there, the
25:48
passion alone will not carry you through.
25:50
So I think that's the biggest trap.
25:52
I'm not just saying that because I'm
25:54
on your podcast. I know that's what
25:56
you talk about. I'm saying that because
25:59
that is one of the biggest traps
26:01
that then leads to you. being stuck
26:03
in your business, working too much, not
26:05
scaling or not charging correctly, all of
26:07
it kind of falls downstream from there.
26:09
Yeah, I like really resonate with that.
26:11
I know a lot of our listeners
26:13
well as well, because I think you're
26:15
right, there's so much messaging around, you
26:18
know, if you're wealthy, you're not a
26:20
very nice person or, you know, don't
26:22
charge this much because that's a ridiculous
26:24
price, you know, all those kind of
26:26
messages, and that does definitely infiltrate into
26:28
our belief. say for me to make
26:30
all the money when there's people suffering
26:32
in the world, you know, you just
26:34
turn on the news and you, you
26:37
know, you see what's happening in other
26:39
parts of the world, you know, how
26:41
is it possible for me to have
26:43
all this joy and success and financial
26:45
wealth when there's other people struggling? And
26:47
I know that a lot of women
26:49
really resonate with that, you're worth and
26:51
your pricing. So there's two things that
26:53
have, there's two major streams that have
26:56
helped over commit. One is just time
26:58
and confidence. I think the more you
27:00
stay in the game and the more
27:02
you develop the confidence in your ability
27:04
and the results that you get for
27:06
people, the easier it gets to charge
27:08
properly. That's happening in both my businesses.
27:10
So with the gym, you know, we
27:13
started our pricing methodology for the gym,
27:15
was like, look at what the averages
27:17
and do that. But we were riding
27:19
a much higher level service, so we
27:21
had to charge more. So by the
27:23
time we closed that business, we were
27:25
charging four times what we were when
27:27
we started. And the same for my
27:29
business now. So, but that comes to
27:32
confidence. There's definitely a confidence piece. I
27:34
haven't, building that, building that confidence that
27:36
what you're doing is great and that
27:38
it's changing people's lives. And actually focusing
27:40
on the outcomes, not the work. That's
27:42
a massive thing. Like, if you're a
27:44
business only, you can't. You've got to
27:46
get out of employee mindset and focus
27:48
on selling time. You're selling an outcome
27:51
and the more efficiently you can sell
27:53
that outcome the better service you're doing
27:55
for your client. So that's a big
27:57
thing. And then the second thing is,
27:59
and I don't know if this will
28:01
appeal more to men in general than
28:03
women, but the second thing I would
28:05
say that works really well for me
28:07
is using rationality. So when we do
28:10
workshops now with owners, so we do
28:12
a lot of work of electricians at
28:14
the moment because one of my clients
28:16
is big in the electrical trade and
28:18
I'm doing stuff with him. So we
28:20
ended working with a lot of small
28:22
and medium business owners in the electrical
28:24
trade. And one of the things that
28:27
I do straight away with them is
28:29
I get up a slide and I
28:31
show the average benefits of being an
28:33
employed electrician. Let's say off the top
28:35
of my head is like you earn
28:37
50 grand, you get four weeks holiday,
28:39
you get a company car, you get
28:41
a company car, you get your tolls
28:43
paid, you get a company car, you
28:46
get your tolls paid for, you don't
28:48
have to do any admin, right? What
28:50
does it need to pay you for
28:52
it to be a no-brainer against that?
28:54
And that's how I think it helps
28:56
us get really realistic about our businesses
28:58
and really realistic about what we should
29:00
expect in return because it's a lot
29:02
more hard work and stress than a
29:05
job and you're going to have a
29:07
lot more hard work and stress than
29:09
a job and you're going to have
29:11
a much wider impact on more people.
29:13
So you've got to look at that
29:15
rationally, so I can make enough money
29:17
to cover the bills. and you get
29:19
what you ask for, but you get
29:21
what you ask for don't you and
29:24
I think most of us when we
29:26
go into our first business that is
29:28
our business plan because we're not very
29:30
confident we don't know that we can
29:32
make money we don't feel that we're
29:34
worthy of it so you have this
29:36
business plan of being nice if I
29:38
could pay the bills and what you
29:40
end up with is a business that's
29:43
just paying the bills but then you
29:45
realize that that that in the inner
29:47
business there's hundreds of thousands of pounds
29:49
that you didn't think about that tax
29:51
insurance is with the gym like it
29:53
was a music license it just it
29:55
all comes out of the woodwork yeah
29:57
you quickly realize that Okay, I've got
30:00
to make a lot of money. Of
30:02
course, what's the point in doing this? Yeah,
30:04
I assume. Using rationality. It's
30:06
so true and when you stay in
30:08
that mindset as well of like
30:10
I'm just gonna earn enough to
30:12
pay the bills like even that
30:14
were just it keeps your whole
30:17
energy in like limited or everything's
30:19
limited it's just enough and so
30:21
even then when you do start
30:23
to earn more than just paying
30:25
the bills suddenly it becomes so
30:27
uncomfortable because we've we've had this
30:29
mindset and this you know energetic
30:31
shift of just to cover the
30:33
bills that then you know then
30:35
the credit card blows up the washing machine
30:38
breaks down the car needs replacing and all these
30:40
things happen because it's like oh no no because
30:42
you just wanted enough so that's what you've got
30:44
and so then when you stop to make more
30:47
money it's like you can't have that anymore that
30:49
needs to go somewhere else. I remember we
30:51
we ran a promotion in the gym we worked
30:53
the marketing company and they were really good it
30:55
was a really you know often working marketing company
30:58
is not great but these guys were fantastic and
31:00
we made a lot of money and we ended
31:02
up I think we had some of it,
31:04
like we've done the promotion, it was only
31:06
a month, and we had like this five
31:09
grand of surplus cash. And that,
31:11
I remember feeling guilty about having
31:13
this five grand in order, oh, oh, what
31:15
do I do with that? And I remember
31:17
buying a machine for the gym basic, because
31:19
I thought I don't deserve that. Hmm, you
31:21
know, version of me now, I was like,
31:23
what were you doing, you idiot? But at
31:26
the time, I was like, do I deserve
31:28
this money. than most people, but yeah,
31:30
I just remember feeling, I just
31:32
had so, such a limited knowledge
31:34
of an understanding of business
31:37
and money and the psychology
31:39
that we need to actually
31:41
get the success we deserve
31:43
and enjoy the journey. Yeah, I love
31:45
that. I love that. So what's next
31:47
for you, Mike, in your evolution,
31:50
your journey? I'm going to carry
31:52
on doing what I'm doing because I
31:54
enjoy it. So I'd like to... to
31:56
focus on scaling it and making more
31:58
money. So that's just what we... doing. So
32:00
we do a combination of things. We
32:02
work with small and medium business owners.
32:05
We do some stuff with corporates as
32:07
well. It's, you know, because what we
32:09
do with business owners is very similar
32:11
to what new managers need. It's like,
32:13
okay, you're in a leadership position now.
32:15
Your job's not to do your jobs
32:18
to lead to leverage your team. You
32:20
don't have to work crazy hard to
32:22
be successful actually, and probably slowing down
32:24
and working smart is better. Very similar.
32:26
Yeah, I'd really like to build a
32:29
big community around the better happy mentality
32:31
and make that a movement. So yeah,
32:33
we're just going to keep pushing for
32:35
that. I would like to next year
32:37
work whilst traveling. Nice way to go.
32:40
Well, I think I'll go to the
32:42
Alps for the winter period. We can
32:44
do it. We work with our clients
32:46
digitally. We do have clients that we
32:48
work with in person, but even then
32:50
you can fly back from... France or
32:53
Italy, you know, it was skiing. Definitely.
32:55
So I'm going to go and do
32:57
the winter season. I want to, I
32:59
thought of waking up and just being
33:01
able to jump on the snowboard every
33:04
morning for a couple of hours. It
33:06
fills my heart with joy. So yeah,
33:08
we're going to do that next year
33:10
and I think we're going to have,
33:12
as you and I were talking about
33:15
before we're... on the business that's right,
33:17
it feels good, we make a difference
33:19
to our clients, we make money, I
33:21
enjoy it, our clients enjoy it, so
33:23
just everything kind of feels right now,
33:26
so I'm just going to keep doing
33:28
what we're good at. Yeah, I love
33:30
asking that question of like just to
33:32
hear like what's inspiring people right now
33:34
as we're moving through, you know, quite
33:36
a big change I think as well
33:39
at the moment in the entrepreneurial space,
33:41
especially with all the AI movement coming
33:43
in and you know how that's impacting
33:45
on business growth. I guess the final
33:47
question I was wondering from your perspective
33:50
Mike having worked with a lot of
33:52
entrepreneurs who are in this kind of
33:54
owner's trap really, what's the one thing
33:56
that you haven't shared yet that you
33:58
think would be important for them to
34:01
hear about how to escape the owner's
34:03
trap so that they can live a
34:05
more fulfilled and happier life? Kind of
34:07
repeating what we talked about earlier, but
34:09
you get what you asked for, so
34:11
you've got a shift, if you're feeling
34:14
stuck in your business. I can almost
34:16
guarantee that it's because of what's going
34:18
on in your mind. And what you
34:20
need to do is shift from being
34:22
a reactive business owner where you're letting
34:25
your business owner, where you're letting your
34:27
business happen to you and shift into
34:29
being a proactive business owner where you
34:31
ask for what you want from your
34:33
business and that will start with your
34:36
strategy. So do what I would call
34:38
an aligned strategy. So, say over the
34:40
next one year. three years and five
34:42
years, I would like my business to
34:44
give me this in finance, this in
34:46
fun, this in freedom, and this in
34:49
fulfillment. And do that for one year,
34:51
do that for three years, then do
34:53
that for five to ten years, and
34:55
that will then create the path for
34:57
you to the business plan that you're
35:00
actually motivated by. I think a lot
35:02
of time we'd just say, well, I've
35:04
seen this personally on the internet that's
35:06
got some of the business to me
35:08
and they're making this much a month,
35:11
that's what I want to motivate you.
35:13
you're just doing it as you think
35:15
you need to. Whereas if it's like,
35:17
well, I would like my business to
35:19
do this, because if it does this,
35:22
I can go on holiday for three
35:24
months the year and I don't have
35:26
to do any of the jobs that
35:28
I don't like and we can put
35:30
one of the kids into private school
35:32
and A, B and C. And then
35:35
all of a sudden you're going to,
35:37
I'm really motivated for that. Yeah. And
35:39
it will create the right path for
35:41
you. So it's just being. The quote
35:43
that probably summarizes that the best, I
35:46
think it is Jim Rhone who said
35:48
you can solve all of your problems
35:50
and still not have what you want.
35:52
And that, I'm hearing that and that's
35:54
just never left my head because most
35:57
of the business, I've been stuck in
35:59
that and most of the business owners
36:01
I work with are doing that. They're
36:03
trying to solve problems all the time
36:05
and I'm like, okay, that's great, but
36:07
what do you actually want? And they
36:10
have no clue. Well, that's the issue,
36:12
isn't it? Like the business is like
36:14
life is going to create and everything
36:16
all the time. So. I think that's
36:18
a big shift. I think that's a
36:21
massive shift for us. I really, and
36:23
you know, and it's very much speaks
36:25
to a lot of what we talk
36:27
about on the show around, you know,
36:29
not focusing on the money first, but
36:32
actually focusing on your needs, not just
36:34
financially, but the needs of all areas
36:36
of your life. And it's not selfish,
36:38
you know, it's not selfish to put
36:40
your needs first. You're the business owners,
36:43
your business, you get to choose. It's
36:45
being sent to be selfish, isn't to
36:47
me selfish, isn't it, isn't it, isn't
36:49
it, you know, you know. in fact
36:51
a lot of people in the world
36:53
that aren't lucky enough to be born
36:56
into the countries that we're that we're
36:58
born into and you can tell yourself
37:00
you don't deserve to be successful and
37:02
other people are sad or you can
37:04
live your life well and be the
37:07
best version of yourself so that you
37:09
can have a positive impact on those
37:11
people or the people that you care
37:13
about most but you can only do
37:15
that if you're looking after you. You
37:18
know, it's like your kids, parents are
37:20
the worst, aren't they? Parents and business
37:22
owners are the worst combination because you're
37:24
like, I can't look after me because
37:26
I've got this business to run and
37:28
this team to look after and these
37:31
kids to care for. And you're like,
37:33
but if you're just constantly burning yourself
37:35
out to put those things first, you're
37:37
going to die early, you're not going
37:39
to be happy to be around you,
37:42
you're not going to have clarity of
37:44
those things, you'll look after you more.
37:46
And it's reposition in that thinking. I
37:48
love that so so much. Thank you
37:50
so much Mike for sharing your wisdom.
37:53
I feel like I've just learned so
37:55
much about like your own experiences of
37:57
what wealth and happiness actually really means
37:59
and especially bringing that in. the entrepreneurial
38:01
space and how we can start to
38:04
shift our thinking more towards looking after
38:06
our own needs first rather than everybody
38:08
else's so thank you so so much
38:10
if anyone wants to connect with you
38:12
Mike where would be the best place
38:14
for them to yeah LinkedIn to the
38:17
best although although Mike James is the
38:19
most common name in the world so
38:21
I don't know if you put show
38:23
notes on but we can put a
38:25
link in the show notes. Because you
38:28
type Mike Jones and you're going to
38:30
find a lot of people. Yeah, or
38:32
Google the Happy Business Revolution, Mike Jones,
38:34
you'll find Mike's book here which is
38:36
definitely a recommended reads, but we will
38:39
pop all those links in the notes
38:41
as well. So thank you so much
38:43
Mike. Thanks so much guys for listening
38:45
on the show and we'll see you
38:47
again next Monday. So
38:52
thank you so much for listening
38:54
to the podcast today and if
38:56
you want to discover your unique
38:58
money relationship so that you can
39:00
better understand why you behave the
39:02
way that you do and maybe
39:04
how to best manage your money
39:06
in lying with your natural relationship
39:08
with money. grab a cup of
39:10
complete offer assessment now at Catherine
39:12
Morgan.com/money. That's Catherine Morgan.com/money, maybe complete
39:14
it with a partner, send it
39:16
to a friend, have a bit
39:18
of fun, open up some conversations
39:20
with money and we will see
39:22
you again very very soon.
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