Mitch Rales - The Art of Compounding

Mitch Rales - The Art of Compounding

Released Monday, 6th January 2025
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Mitch Rales - The Art of Compounding

Mitch Rales - The Art of Compounding

Mitch Rales - The Art of Compounding

Mitch Rales - The Art of Compounding

Monday, 6th January 2025
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0:00

All right, friends, if you were sick of hearing

0:02

me drone on about sumis all season one, then

0:04

my apologies in advance for what's to follow with

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0:08

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me. Actually, it has fundamentally changed daily

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life for me. Actually, it's changed my nightly

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I've been an amateur bio hacker for decades. My

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parents say it began around age 10 when I'm

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age 10 when I was age 10 when I was Anyway, since

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then I've focused on nutrition, exercise, sawn,

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a cold plunge, and lots of other

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stuff, but over time I've come to

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the point of view that sleep is

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perhaps the most important variable in the

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of my life, it's also been the most

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elusive. Whether it's getting the monkey brain to

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turn off to go to sleep, or staying

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asleep, within my case, three young kids who

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it often feels like their sole objective when

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Peter Attia and Andrew Huberman, CEOs like

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US Open tennis finalist, Taylor Fritz. So

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Patrick O'Shaughnessy, David Senra, and Brent B. Shore, who

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sent them the same text. It read, Is this

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all responded about identically. Get it, you won't

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they were experiencing to experience,

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what they were experiencing, what they were doing.

1:26

I got a full hour more of deep sleep and

1:28

my heart rate variability, one of the

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most important vital signs for recovery

1:33

and overall health, literally almost doubled

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from the low 30s to the 60s.

1:37

What's even better, all of this was

1:39

measured not just by 8 sleep, but

1:41

independently by my aura ring which I had

1:43

been wearing for many years. It's now been over

1:45

a year and I'm telling you 8 sleep

1:47

has been a total game changer and I

1:50

didn't have to change a single other thing

1:52

from a lifestyle standpoint. If my house

1:54

is on fire, I'm grabbing my wife.

1:56

I'm grabbing my three kids and I'm

1:58

grabbing my eight sleep. Probably, but not

2:01

necessarily. in that order. If you're looking

2:03

to improve your daily life and overall

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health, I would equate not giving Eight

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a doctor? No. Am I qualified to

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pod for ultra. That's eight sleep.com backslash

2:33

J-O-Y-S. Hello and welcome to the Joys

2:35

of Compounding. We're still on the same

2:37

mission to study greatness in order to

2:39

help you find and compound your life's

2:42

work as fast as possible for as

2:44

long as possible. I'm Paul Buzer and

2:46

I'm Rick Berman. We're your hosts, and

2:49

each session, our teachers will be some

2:51

of the world's most compelling people from

2:53

across the vast range of human achievement.

2:55

This show is brought to you by

2:58

Pine Grove Studios in collaboration with Colossus.

3:00

The host of the show, Rick Berman

3:02

and Paul Buser, are the co-founders and

3:05

co-seos of Sadagrove Management Company. All opinions

3:07

expressed by any of Rick, Paul, or

3:09

their podcast guests, are solely their own,

3:12

and do not reflect the opinion of

3:14

either Sadagrove Holdings or Sadagrove Management Company.

3:16

This podcast is intended for informational purposes

3:18

only and should not be relied upon

3:21

as the basis for investment decisions. State

3:23

Grove Holdings or clients of state of

3:25

Grove Management Company may maintain positions and

3:28

securities discussed in this podcast. Take your

3:30

seats. Classes in session. Hey friends, it's

3:32

Rick here and on behalf of Paul

3:34

and me I want to wish everyone

3:37

in the JLC family a happy and

3:39

very grovy 2025. We've got such an

3:41

exciting year planned including class episodes coming

3:44

up with the undisputed Queen of software.

3:46

as well as the person both Julian

3:48

Robertson and Seth Karmon called perhaps the

3:50

greatest analyst of all time. But before

3:53

we turn the page on 2024, we

3:55

wanted to shine one more light on

3:57

the man behind our most popular class

4:00

of the last year, and that's Mitch

4:02

Rales, co-founder of Danaher, one of the

4:04

most impressive businesses to have been built

4:06

anywhere in the world this past century.

4:09

Having co-founded Danaher 40 years ago alongside

4:11

his brother and best friend Steve, the

4:13

rails boys have strung together a track

4:16

record of compounding that might even make

4:18

Buffett blush. Consider that Danaher has annualized

4:20

it over 21% for four decades, resulting

4:22

in an 1,800 times multiple on invested

4:25

on invested capital. And while the numbers

4:27

are mind-blowing, the story of how it

4:29

all went down is even more remarkable.

4:32

This is Mitch's first recorded long-form interview

4:34

of any kind, and so we feel

4:36

especially honored to share with you our

4:39

candid conversation with somebody who has shaped

4:41

and transformed us and the business world

4:43

in so many positive ways. In my

4:45

opinion, this class is more than just

4:48

revealing the anatomy of a human compounding

4:50

machine. It's learning firsthand the ideas and

4:52

principles behind greatness that are available for

4:55

all of us to more deeply embrace

4:57

and embody. In this conversation, you'll learn

4:59

from Mitch about the key inputs to

5:01

his outlier success. Why greatness is a

5:04

journey that takes an unusual time horizon?

5:06

The role benchmarking plays in standing up

5:08

any winning organization. Why it is essential

5:11

to cultivate learning agility and embrace transformational

5:13

pivots over time in order to adapt

5:15

and thrive in an ever-changing landscape? How

5:17

an uncommon commitment to continuous improvement and

5:20

long-term thinking, both at the individual and

5:22

corporate level, have fueled one of the

5:24

most impactful companies of our time. and

5:27

also the qualities that Mitch looks for

5:29

both in leaders and businesses he looks

5:31

to support. Now more recently, Mitch has

5:33

turned his focus to Glenn Stone, the

5:36

foundation and museum he co-founded with his

5:38

wife Emily, with a vision that emerged

5:40

from their shared passion for three fundamental

5:43

elements, art, architecture, and landscape, and seeks

5:45

to be the preeminent foundation devoted to

5:47

the visual arts in the world. Having

5:50

signed the giving pledge, they've committed to

5:52

building and investing for the benefit of

5:54

mankind. and now permeates through to every

5:56

pursuit Mitch takes on. We even talk

5:59

a little football and how Mitch has

6:01

applied some of the the same principles

6:03

of success in his ownership role of

6:06

his hometown team, the Washington commanders, helping

6:08

to restore the boys in Burgundy and

6:10

gold back to glory. In fact, just

6:12

days ago, and with the remarkable play

6:15

of rookie quarterback, Jade and Daniels, the

6:17

team clinched a playoff berth while having

6:19

their best season since 1991, cementing one

6:22

of the fastest and most impressive team

6:24

turnarounds in NFL history. With that, I

6:26

hope you enjoy class with our good

6:28

friend, Mitch Rales. Well

6:31

Mitch, welcome back to the Art

6:34

of Investing. I guess this is

6:36

our first time recording, but by

6:38

now with all the teaching hours

6:40

you put in on campus in

6:42

order to aim, you're pretty much

6:44

a tenured professor. We're on a

6:46

different campus though today, the beautiful

6:48

campus of Glenstone Museum. Maybe it's

6:51

appropriate to start here. I mean,

6:53

this is such a remarkable place

6:55

for those who haven't yet visited.

6:57

I mean, the integration of nature

6:59

and architecture and of course art

7:01

and this vision. of building something

7:03

preeminent in the world around the

7:05

visual arts. What's the Genesis story?

7:08

Glennstone is obviously something that's near

7:10

and dear to my wife Emily

7:12

and my heart. The two of

7:14

us co-founded this place, oh, I

7:16

guess in September of 2006, with

7:18

the whole vision and purpose of,

7:20

number one, art is essential to

7:23

life, and that we could create

7:25

something very different, very different. that

7:27

hasn't really been seen in the

7:29

world today, and what do I

7:31

mean by that? We're about the

7:33

seamless integration of art architecture in

7:35

nature. We sit on a campus

7:37

of about 400 acres where people

7:40

can come and experience all three

7:42

of these pieces of the equation

7:44

in a slow, calm way that

7:46

just isn't seen in the museum

7:48

world anywhere else. We were aghast.

7:50

at many places. that we visited

7:52

over the years where you stand

7:54

20 feet away from the picture

7:57

and you're taking a picture of

7:59

the picture because there's 10 or

8:01

15 people in front of you.

8:03

So you never get a chance

8:05

to engage with an artwork in

8:07

a way that you get to

8:09

at Glenstone. We actually did a

8:12

study. We wanted to dedicate about

8:14

350 square feet per visitor versus

8:16

what happens at a famous New

8:18

York Museum on a weekend where

8:20

they allocate about 20 square feet.

8:22

per visitor. So it gives you

8:24

a feel for the sense of

8:26

calm that would be here and

8:29

in a way that once again

8:31

a visitor can engage with the

8:33

artwork in a great way. They

8:35

could stand in front of her

8:37

for 10, 20 minutes if they

8:39

want. And by the way to

8:41

get you started when you arrive

8:43

at Glenstone you come into our

8:46

parking facilities. Each space has a

8:48

tree. You're feeling the calm of

8:50

nature as soon as you come

8:52

in. It's not the traditional parking

8:54

lot that you would see. You

8:56

get out of your car, you

8:58

go to our arrival hall, and

9:00

you check in, and you then

9:03

make a six, seven, eight minute

9:05

walk through the landscape to get

9:07

to the building, to get to

9:09

the pavilions itself. So you have

9:11

a chance to decompress along that.

9:13

walkway. You'll see some monumental sculpture

9:15

along the way. The building is

9:18

kind of hidden until you start

9:20

to approach the last couple of

9:22

minutes of the journey itself. And

9:24

when you actually get to the

9:26

building, you're really ready to start

9:28

to engage. You've left your negative

9:30

thoughts about what's happening in the

9:32

world, what's happening in your daily

9:35

life, the hustle, the bustle that's

9:37

going on, and you really do

9:39

get a chance to decompress. So

9:41

that's what we're about. We're on

9:43

a mission. We're now 15 plus

9:45

years in. We think we need

9:47

another 15 plus years to really

9:49

create something great here. We're good

9:52

now, but we're not. And greatness

9:54

is a journey that takes time.

9:56

We hope that all the good

9:58

decisions that we make at Glenstone

10:00

in the years to come and

10:02

in the years past will continue

10:04

to compound on one another. So

10:07

we'll talk about compounding a lot

10:09

today, but... Glennstone is compounding as

10:11

well with the decisions we make

10:13

every day and the learnings that

10:15

we have and the things that

10:17

we continue to do to try

10:19

to up our game and create

10:21

an experience for our visitors. It's

10:24

just second to none. That's what

10:26

we want and that's the philanthropy

10:28

that we're trying to create here.

10:30

It's hopefully going to be one

10:32

of the revered museums around the

10:34

world in its day and it's

10:36

got a long-term endowment that's been

10:38

put in place to sustain it

10:41

in perpetuity in perpetuity. in a

10:43

way that will keep it unique

10:45

to what we're trying to do.

10:47

I think it's evident that some

10:49

of the things that have been

10:51

so important to the story of

10:53

Danner, this ethos of continuous improvement,

10:56

commitment to excellence, customer satisfaction, all

10:58

of that, it's clear that those

11:00

are elements that are also being

11:02

integrated into Glenstone, but talk more

11:04

about just you and Emily having

11:06

that shared vision and that kind

11:08

of dream. talk a little bit

11:10

about the first 15 years of

11:13

execution, how you've gone about building

11:15

it. Well Emily and I have

11:17

become disciples of the author Jim

11:19

Collins and he's written the book

11:21

Good to Great, Bill to Last,

11:23

how the Mighty fail, and the

11:25

takeaways and learnings that we've had

11:27

from Jim over the years, by

11:30

the way he comes and speaks

11:32

at our conference every four to

11:34

five years for our businesses, have

11:36

just been profound. And it all

11:38

starts with creating a purpose statement,

11:40

a set of core values, a

11:42

vision statement of what you stand

11:44

for, and a b-hag, a big

11:47

hairy audacious goal, which is what

11:49

you really aspire to over a

11:51

20 to 30-year period of time.

11:53

And for Emily and I, it

11:55

all started about what we thought

11:57

there. And we started with our

11:59

purpose statement, which is art is

12:02

essential to life. And we build

12:04

a set of core values that

12:06

we live by every day. I

12:08

mean, we even do interviews that

12:10

we call core value interviews when

12:12

we're hiring associates to come to

12:14

work at Glenstone to see if

12:16

their values are aligned with the

12:19

values of the institution itself. This

12:21

helps make sure that you're hiring

12:23

great people who have a shared

12:25

purpose and vision that's similar to

12:27

yours. It started there, and we

12:29

can talk for hours about how

12:31

we select an artwork, but it's

12:33

very similar to the way we

12:36

select a business. Do you want

12:38

a business? It's a C or

12:40

a B minus? Hellno! You want

12:42

businesses that are A-plus, that are

12:44

anchored tenants, that are the defining

12:46

type of businesses in the industries

12:48

that they support. It's no different

12:51

in the way we select art.

12:53

We want the A-plus works of

12:55

the most defining artists of the

12:57

time when these works were created,

12:59

and that compounds on itself over

13:01

the course of time as well.

13:03

So there's 2,000 plus artworks in

13:05

the collection now. We've made some

13:08

mistakes along the way, but we

13:10

correct those mistakes and we continue

13:12

to up the game on the

13:14

collection of art that we have

13:16

as well. And the same thing

13:18

has taken place in the architecture,

13:20

the same thing has taken place

13:22

in the care of the landscape.

13:25

I mean, we want forested areas,

13:27

we want pastures with flowers, we

13:29

want people to be able to

13:31

really wander and see lots of

13:33

different things. I mean, we've planted...

13:35

pretty close to 20,000 trees now.

13:37

Some very, very large, some one-inch

13:40

caliper. But we pay attention to

13:42

all these details in what we

13:44

do and how we've gone about

13:46

it. And it's been a great

13:48

journey for Emily and I to

13:50

share, but we also think institutions

13:52

of greatness aren't. once again built

13:54

quickly. You can't be great quickly.

13:57

Great takes time and compounding. So

13:59

this journey of 30 years to

14:01

get to that point is what

14:03

we're really after. And that's the

14:05

behag that we want. We want

14:07

to create something that doesn't exist

14:09

anywhere else in the world. We're

14:11

lucky to be here, I think

14:14

just before Peak Dogwood blooming were

14:16

beneficiaries of that vision. I love

14:18

to dig in just a little

14:20

more. on those first couple of

14:22

years because we're going to get

14:24

into some learnings from your time

14:26

at Danahur and in so many

14:29

other businesses. One of the key

14:31

things that comes out of Danahur

14:33

business systems and what we've learned

14:35

from you these past few years

14:37

is this idea of benchmarking. And

14:39

so before you, you enact that

14:41

B. HAG in that vision, there's

14:43

a long period during which you

14:46

find out what the other grades

14:48

have done and what they might

14:50

have made mistakes on or what

14:52

they've gotten right. Talk about benchmark

14:54

marking as it relates to Glenstone.

14:56

Oh, it's a great question. And

14:58

one that we spent a considerable

15:00

amount of time on, not only

15:03

Emily and I, but taking our

15:05

architects, taking our builder at times,

15:07

the people that were going to

15:09

be very active in the build

15:11

out of Glenstone as a whole.

15:13

And we actually benchmarked 50 museums

15:15

around the world. And we had

15:17

great access to meet the teams.

15:20

And we would sit down and

15:22

have a nice conversation to get

15:24

started with the team before we

15:26

did the tour. And the first

15:28

question we would ask is, so

15:30

if you had to do it

15:32

all over again, what would you

15:35

do differently? And the stories they

15:37

told us were absolutely amazing. The

15:39

learnings of what not to do

15:41

was profound. And for our architects

15:43

and our builders to hear these

15:45

things, we got into the minutiae

15:47

of things like loading docks. How

15:49

would you do your loading dock

15:52

differently? than what you've done today

15:54

and how they created square footage

15:56

for entertainment space rather than the

15:58

artworks and how The sun would

16:00

shine in certain glass areas that

16:02

was distracting and what you could

16:04

do to eliminate that type of

16:06

thing. There's 101 different learnings that

16:09

came out of this and we

16:11

brought all of those back with

16:13

us that became part of our

16:15

architectural brief and how we wanted

16:17

to build this place out. And

16:19

I think we've created something pretty

16:21

unusual. We made some mistakes along

16:24

the way. I mean, if you

16:26

want to know, as a for

16:28

instance, our cafes were way too

16:30

loud. We didn't look at the

16:32

acoustics as properly as we should

16:34

have. It was an expensive fix,

16:36

but we were able to take

16:38

care of that. We have preferated

16:41

ceilings now that you can even

16:43

really see, but that take a

16:45

lot of the impact of sound

16:47

out so that you can hear

16:49

yourself have a conversation over lunch

16:51

with your friends. So plenty of

16:53

things that we continue to continue

16:55

to learn, but... you make a

16:58

mistake, you correct it. Where did

17:00

that commitment to benchmarking emerge? I

17:02

know there is the at least

17:04

early story of you and Steve

17:06

dividing up the world and looking

17:08

for benchmarking exercises in other great

17:10

companies in the early days of

17:13

Dan Herr and I think it

17:15

was Steve who drew Japan and

17:17

came back with this concept of

17:19

Kaizen that ultimately has evolved to

17:21

being Dan Her business systems. Was

17:23

that the early roots? That was

17:25

the early roots and that would

17:27

have been 1985, 1986. When we

17:30

were two young guys, we had

17:32

made a series of acquisitions and

17:34

we kind of looked at each

17:36

other and said, we don't know

17:38

much about manufacturing. We better figure

17:40

out how to run these businesses

17:42

and we did divide up the

17:44

world. I went to Europe, Steve

17:47

went to Asia and we split

17:49

North America. And when we looked

17:51

at... GM Ford, Chrysler, Toyota, Volvo

17:53

over in the Scandinavian countries, we

17:55

learned a ton. And we saw

17:57

something amazing in Japan or Steve

17:59

saw. I didn't actually see it,

18:01

but what we learned was in

18:04

watching GM change a two-ton die

18:06

that took them six weeks to

18:08

change that die over and we

18:10

watched Toyota change that same die

18:12

in six hours and we said

18:14

something is going on here that

18:16

we need to understand and what

18:19

came clear was Toyota adopted the

18:21

principles of a famous quality guru

18:23

by the name of Edward Demi.

18:25

And he had a bunch of

18:27

principles, 10 or 11 different quality

18:29

principles that he stood by. And

18:31

he tried to sell his bill

18:33

of goods to GM Ford and

18:36

Chrysler at the time. They weren't

18:38

buying it. And in 1959, Toyota

18:40

bought in hookline and sinker to

18:42

these principles. So what we like

18:44

to say... is all we were

18:46

doing was importing Edward Deming's principles

18:48

back to America because he had

18:50

exported them to Toyota. And when

18:53

we learned what the Toyota production

18:55

system was all about, it was

18:57

clear that they were the best

18:59

of the best of doing this

19:01

compared to anybody else in the

19:03

world. And we were able to

19:05

adopt those principles and bring them

19:08

back to America. and start to

19:10

integrate them into the business and

19:12

it started as Dan Aher is

19:14

the Jacobs production system because we

19:16

took it to one of our

19:18

most difficult manufacturing facilities that we

19:20

had that was upside down with

19:22

problems and introduced it there. It

19:25

went and evolved from the Jacobs

19:27

production system to the Dan Aher

19:29

production system and over the course

19:31

of time as we learned how

19:33

applicable all of these learnings were

19:35

not just to manufacturing, but to

19:37

the business as a whole, whether

19:39

it's accounts receivable management, whether it's

19:42

your call centers, whether it's things

19:44

like contracts and the likes, you

19:46

can continuously improve. all of these

19:48

things, so we were able to

19:50

create a business system out of

19:52

this, not just a production system.

19:54

So that was at the root

19:57

of what started to happen in

19:59

1985-86, and that compounding journey over

20:01

the last almost 40 years now

20:03

has served as well. It's a

20:05

common thing, like this idea of

20:07

finding a great idea somewhere out

20:09

there. Somebody else's idea. adopting it

20:11

or aspects of it, and then

20:14

over time advancing it and improving

20:16

it in a way that when

20:18

we talk about Dana Her business

20:20

systems, I mean, I think even

20:22

today the concept of Kaisen and

20:24

lean manufacturing, really, it's usually prosecuted

20:26

in a more narrow way devoted

20:28

only to the concept of, say,

20:31

manufacturing as opposed to the way

20:33

in which Dana Her has allowed

20:35

it to inform every aspect of

20:37

the business, the culture. the talent.

20:39

I do think benchmarking is still

20:41

a hidden art. How would you

20:43

advise folks to think about bringing

20:45

the concept of benchmarking into their

20:48

business or lives more generally? Well,

20:50

we have a Japanese concept known

20:52

as going to GEMBA, and that

20:54

means going to where the action

20:56

is. So let me give you

20:58

something real time. We were on

21:00

with our CEO at Danahur yesterday,

21:03

my brother and I. He took

21:05

an hour out of his day

21:07

to spend with us on some

21:09

important things we needed to review

21:11

with him. He's in Pensacola Florida

21:13

right now at one of our

21:15

largest manufacturing facilities, leading what we

21:17

refer to as a president's Kaisen.

21:20

And many of our presidents from

21:22

around the world this week are

21:24

leading Kaisens. We have 2,000 of

21:26

our associates engaged in Kaisens around

21:28

the world this week. So that's

21:30

called walking the talk. and making

21:32

sure that you're setting an example

21:34

at the highest levels of an

21:37

organization? If Reiner Blair shows up

21:39

in Pensacola and dedicates a week

21:41

of his time to a president's

21:43

Kaisen, what do you think is

21:45

going to... happen with everybody else

21:47

in the business. They know that

21:49

that needs to be part of

21:52

our culture, part of our DNA.

21:54

They need to buy in and

21:56

become part of this in a

21:58

profound way that just is enabling.

22:00

So I think the idea is

22:02

you just have to get started

22:04

and you have to be committed

22:06

to it. And you can read

22:09

a few books, you can learn

22:11

a little bit about what are...

22:13

Toyota production system is or there's,

22:15

God knows, a ton of information

22:17

out there on what Dan Herr

22:19

is done, but you need to

22:21

get the journey started. And it's

22:23

a compounding journey. Once again, you're

22:26

making little decisions and little changes

22:28

every single day that add up

22:30

to nickels and dimes and quarters,

22:32

become dollars. And these things add

22:34

up over the course of time

22:36

to big money when you've been

22:38

on it for 40 years and

22:41

doing it over a prolonged period

22:43

of time. When you look back

22:45

to your pre-Dannier days, what do

22:47

you reflect on as the most

22:49

formative experiences in people in your

22:51

life? My dad would have to

22:53

have been a very formative experience.

22:55

He was a very humble guy.

22:58

He grew up in New York

23:00

City. His mom passed in childbirth

23:02

of his youngest sister at the

23:04

time, and his dad was a

23:06

fruit vendor on the streets of

23:08

New York City and couldn't care

23:10

for the family, and as a

23:12

result. He and several of his

23:15

siblings were put into an orphanage.

23:17

He went into Hebrew or from

23:19

asylum when he was 11 or

23:21

12 years old, left when he

23:23

was 16 years old with a

23:25

toothbrush and five bucks, saying, Norman,

23:27

good luck, the world is all

23:30

yours. And he always told the

23:32

story, I believe the guy. Here's

23:34

a guy in my dad who

23:36

probably never finished his high school

23:38

education and was a ditch digger,

23:40

worked the carnival circuit. was on

23:42

a boat at some point in

23:44

his life working that side of

23:47

the equation eventually settled in Pittsburgh

23:49

with my mom and created a

23:51

home improvement contracting business that did

23:53

very very well but I think

23:55

he had a hard time dealing

23:57

with the complexities and personalities of

23:59

home improvement salesman and he ultimately

24:01

said I would rather sell to

24:04

them product than have to manage

24:06

these cast of characters. So he

24:08

came... picked up the whole family

24:10

and moved us to the Washington

24:12

DC area when I was 10

24:14

years old and just decided he

24:16

was going to start a wholesale

24:18

building products distribution business and he

24:21

did. So here's a guy who

24:23

wasn't scared to take risk, had

24:25

the entrepreneurial spirit and drive, and

24:27

at the same time created a

24:29

business that he ended up selling

24:31

and what We are told was

24:33

the first ESOP done in America

24:36

where he sold the business to

24:38

the employees because one of his

24:40

themes is, want to be a

24:42

champion of the underdog. So the

24:44

truck drivers got equity in the

24:46

business as a result of this

24:48

ESOP. And the business still exists

24:50

to this day. I think when

24:53

he sold it, it was about

24:55

a $10 or $12 million business.

24:57

He sold it to the employees.

24:59

And by the way, they couldn't

25:01

pay for it. So he took

25:03

a note back for 100 percent.

25:05

So they paid him out over

25:07

time for the business. And today,

25:10

Mid-South building supply still exists. And

25:12

I'm told it's a $150 million

25:14

business and the truck drivers are

25:16

millionaires. But how great is that?

25:18

That's my dad. But when my

25:20

dad didn't have in formal education,

25:22

he had in what I referred

25:25

to as the School of Hard

25:27

Knox and people asked me where

25:29

I got my NBA. I said

25:31

I got it from the Norman

25:33

R. Rail School of Hard Knox.

25:35

And he understood the psychology of

25:37

what it was like to be

25:39

out there on the street competing

25:42

every day without a formal education

25:44

and how to get things done

25:46

and I watched him with bankers

25:48

over the years and how he

25:50

maneuvered bankers and convincing them to

25:52

give him loans when he didn't

25:54

really deserve to get loans and

25:56

how he just managed people and

25:59

how he sold and his nights

26:01

at home were spent on the

26:03

phone calling people and we just

26:05

were in the general vicinity of

26:07

where he was making his calls

26:09

so we heard all the different

26:11

things that went on so I

26:14

like to think the apple doesn't

26:16

far too far from the tree

26:18

and he taught me the street

26:20

smarts and you know one of

26:22

the stories that I never forget

26:24

that he told was if you're

26:26

in a poker game. And after

26:28

three hands, you haven't figured out

26:31

who the sucker is, you're it.

26:33

It's really true in life, just

26:35

teaches you the different ways that

26:37

people think and manage things. People

26:39

draw conclusions from the same facts

26:41

that are presented to different people

26:43

that are opposite ends of the

26:45

spectrum. It's kind of amazing to

26:48

see how people look at facts

26:50

so differently, but they do. And

26:52

so you need to be prepared

26:54

for that, just when you think

26:56

and say, there's no way somebody

26:58

could come to this conclusion, yet

27:00

they do. You just need to

27:02

be prepared to deal with things

27:05

like that. So he's probably the

27:07

one who's had the biggest influence

27:09

on my life. Have you thought

27:11

it all about how your dad's

27:13

time in orphanage shaped him? I

27:15

mean, just as somebody who has

27:17

had a number of foster children

27:20

ourselves in thinking about the ways

27:22

in which children can often respond

27:24

to that kind of early challenge.

27:26

It can build tremendous resiliency and

27:28

it can also be something that's

27:30

very difficult. I think he came

27:32

away with both. I think the

27:34

sense of accomplishment was my dad

27:37

used to tell a story where

27:39

he'd sneak out of the orphanage

27:41

at night and he'd buy a

27:43

pie for a nickel back in

27:45

the 30s during the depression area

27:47

time. And then he'd come back

27:49

into the orphanage and he'd slice

27:51

it into eight pieces and he'd

27:54

sell each piece for a penny.

27:56

So he made three cents on

27:58

a five-cent purchase. He said, now

28:00

Mitch, that's a pretty good margin.

28:02

And I said, oh. He obviously

28:04

learned at a very young age,

28:06

the hustle and the entrepreneurial spirit.

28:09

On the other side of the

28:11

equation, I think he always dealt

28:13

in his life with a sense

28:15

of abandonment because he was put

28:17

into an orphanage, not because of

28:19

anything other than his father was

28:21

incapable of taking care of the

28:23

children. But that left a lasting

28:26

imprint on his life as well.

28:28

So there's good and there's difficult

28:30

that come with situations. like this,

28:32

and I saw it in his

28:34

life till the day he passed

28:36

at 89 years old. Incredible stories

28:38

about your dad and all he

28:40

did for your family and his

28:43

employees. Shifting gears a bit, you

28:45

mentioned earlier the work that Danahur's

28:47

current CEO, Riner Blair, and his

28:49

team are doing to continue to

28:51

spread the Kaizang gospel at Danahur.

28:53

And Riner is the latest in

28:55

a string of many leaders across

28:58

the history of Danahur. I remember

29:00

last year when you were with

29:02

us in class, you told the

29:04

story early on, it was many

29:06

years in the day and her,

29:08

but very early in the 40-year

29:10

journey of you and your brother

29:12

Steve, in a way, having to

29:15

transition to Chief Stewart's of the

29:17

business. And you met a gentleman

29:19

named George Sherman, but can you

29:21

tell that story? Maybe as an

29:23

example of how you think about

29:25

decentralization and harnessing talent and identifying

29:27

talent? Well, yes. The story starts

29:29

with the fact that I think

29:32

Steve and I... understood what we

29:34

didn't know. We were not meant

29:36

to be great operators. We tried,

29:38

we did okay, but I think

29:40

we understood that we really needed

29:42

to professionalize the business. We could

29:44

create long-term vision and strategy and

29:46

how to properly allocate capital. We

29:49

were very good at those type

29:51

of things, but the details of

29:53

what you need to do to

29:55

run a business. Day to day

29:57

is a heavy lift. There is

29:59

a sea. a CEO, publicly traded

30:01

company, really requires you to be

30:04

in 24-7, 365 days a year.

30:06

And we're prepared to commit the

30:08

time and the energy, but the

30:10

details were something that really needed

30:12

to be paid attention to. And

30:14

so we like to say in

30:16

1990, we fired ourselves. And we

30:18

hired a fellow by the name

30:21

of George Sherman to become Danher's

30:23

first real CEO outside of the

30:25

business. He was actually an outside

30:27

hire. George came to us from

30:29

what was known then as Black

30:31

and Decker. Today we know it

30:33

is Stanley. Black and Decker George

30:35

was the C.O. And we had

30:38

dinner with him one night. We

30:40

thought we were going to be

30:42

talking about deintegrating their drill truck

30:44

manufacturing plant in South Carolina and

30:46

that he was going to give

30:48

us the business if we would

30:50

take over the facility. We were

30:53

ready to go and we had

30:55

all of our ideas. And what

30:57

George said was I'm... really thinking

30:59

about leaving Black and Decker. I'm

31:01

thinking about going to work for

31:03

this organization and I know you

31:05

know these guys at this organization.

31:07

What do you think? And I'm

31:10

kicking Steve under the table and

31:12

he understands exactly why I'm kicking

31:14

him because we had always said

31:16

to ourselves, the type of leader

31:18

we're really looking for is George

31:20

Sherman. Here it is, he teased

31:22

it up for us and we

31:24

didn't even expect it. And to

31:27

make a long story short, 90

31:29

days later. We had a deal

31:31

with George. He did extensive due

31:33

diligence on the business. And remember,

31:35

this is when Danahur was primarily

31:37

a tool company and George was

31:39

a tool guy. And George gave

31:42

us a great 10-year run. He

31:44

was an exceptional CEO. He professionalized

31:46

the business. He brought processes in.

31:48

He helped us roll out the

31:50

Danahur business system in meaningful ways

31:52

that were really important to becoming.

31:54

the culture of the organization are

31:56

DNA and like I said 10

31:59

great years with George and a

32:01

seamless CEO transition to Larry cult

32:03

as part of his exit was

32:05

just pretty cool to see and watch

32:07

and be part of. Yeah, I think about

32:09

whether it's the act of finding yourselves

32:12

in the company that you

32:14

found it or or even

32:16

just to practice a benchmarking.

32:18

It does seem like those are in some

32:20

ways in service to something that

32:22

we've observed about you and

32:24

about everything that you involve

32:26

yourself with this dual commitment

32:28

to Ambition and patience. If

32:30

you're only ambitious and you

32:32

don't have that long-time rise

32:35

and doing extensive benchmarking might

32:37

seem like a waste of

32:39

time or time that you don't

32:41

have, but when you're thinking in

32:43

terms of decades and even centuries,

32:46

it refrains how you answer

32:48

certain questions. I'm just curious

32:51

to try to understand better

32:53

where that long-term gene came from.

32:55

I'm not sure where it came

32:57

from, but it's there. We don't

32:59

think in terms of quarters or

33:01

years, we really think in terms

33:03

of decades, and in many cases

33:06

we like the concept of

33:08

having an unlimited time

33:10

horizon on our investments.

33:12

And we've now been at it for

33:15

40 years with Danahur. It'll

33:17

be 40 years in September of

33:19

this year that Danahur was

33:21

founded. And the power of

33:24

compounding over that 40 years, tax

33:26

free by the way. is what I refer

33:28

to as the eighth wonder of the world.

33:30

It's a phenomenal thing. And you

33:32

don't really get started until

33:35

you hit the 10-year mark.

33:37

So we watch a lot

33:39

of what's happening in the

33:41

world of short-termism today, whether

33:43

it's the day-to-day mark-to-market that

33:45

hedge funds have to go through,

33:47

the three-to-five-year cadence that PE

33:49

and venture capital are engaged

33:52

in. It's really hard to

33:54

build anything lasting that's

33:56

great. when you take those type of

33:58

time horizons, it's why. I said

34:00

when we talked about Glennstone, I

34:03

think we're on a 30-year journey

34:05

to create greatness at the institution.

34:07

It's no different in the business

34:09

world. It just takes time. And

34:11

compounding whether it's business practices or

34:14

financial returns, it just takes time.

34:16

If you want to get to

34:18

the Promise Land, which is a

34:20

hundred times outcome on your investment.

34:23

you need 20 to 30 years

34:25

to do it. And if you

34:27

can't get to 10 times in

34:29

10 years, you have no chance

34:32

to get to 100 times in

34:34

20 to 30 years. So everything

34:36

that I think about is when

34:38

I'm sizing up an investment or

34:41

an opportunity with my private investing

34:43

practices is, do we have the

34:45

youth in place that are talented

34:47

enough and have the learning agility

34:50

and the desire to become great?

34:52

And if they do, Can they

34:54

give us that 20 to 30

34:56

year time horizon that we need?

34:59

And will they be able to

35:01

make the pivots at the right

35:03

time that need to be made

35:05

in every business? It's interesting to

35:08

see this, but that's the way

35:10

I'm thinking about things before we

35:12

even really get started. If they're

35:14

just a three to five year

35:17

person, it might be a very

35:19

good return over three to five

35:21

years. I still don't want any

35:23

part of it, because at the

35:26

end of the day, you've put

35:28

a lot of time and effort

35:30

in. that you have to start

35:32

all over again and do another

35:35

three to five years on that

35:37

journey and for okay returns but

35:39

the real goody basket starts post-year

35:41

10 when you start to go

35:44

from 10x outcomes to migrating to

35:46

the chance at 100x outcome. You

35:48

need almost that high-level vision like

35:50

that in order to last decades

35:53

and to pivot and Danher was

35:55

a tool manufacturer. It's not that

35:57

today. It's a life sciences, key

35:59

life sciences player across the world.

36:02

Can you just talk about the

36:04

idea of pivoting? And it is

36:06

just so hard for people to

36:08

conceive. How much Danner and you

36:11

personally have had to pivot over

36:13

40 years? And what advice do

36:15

you have for people to actually

36:17

embrace that? Change is a necessary

36:20

phenomenon. And the world changes. We

36:22

all go back to the 80s.

36:24

The Japanese were going to take

36:26

over the world on manufacturing. They

36:29

were the de facto standard that

36:31

we all wanted to live by.

36:33

Look at what happened to Japan

36:35

at some point. Events. Globalization. new

36:38

competitors, early stage businesses, things happen

36:40

that disrupt. And you have two

36:42

choices. You can be the disruptor,

36:44

or you can be the disrupted

36:47

one. I prefer to be the

36:49

disruptor, which means you have to

36:51

be thinking constantly about what's happening

36:53

to your businesses, per se. And

36:56

we're now in the midst of

36:58

Danaher 4.0, which means we started

37:00

at Ground Zero, which was Stephen

37:02

Mitch. We had the Sherman era,

37:05

which was 1.0, we had the

37:07

Culp era, which was 2.0, we

37:09

had the Joyce era, which was

37:11

3.0, and we're now on to

37:14

4.0 with Reiner. And it's interesting

37:16

that these things tied to the

37:18

CEOs, because the idea was, as

37:20

one CEO pivoted out and another

37:23

pivoted in, we had to make

37:25

sure we had the CEO who

37:27

was aligned with what the business

37:29

needed to do. to continue to

37:32

reinvent itself for that next transformation.

37:34

Each was required if we wanted

37:36

to continue the compounding journey and

37:38

to change the nature and makeup

37:41

of what we have. I really

37:43

do believe that each business, whether

37:45

it's Dan or her, whether it's

37:47

our business at ESAB, which is

37:50

our global welding business, or many

37:52

of these early investment that I'm

37:54

making today, everybody needs to think

37:56

about transformation along the way. And

37:59

do these CEOs have that intellectual

38:01

learning agility to want to make

38:03

the transformation that's necessary? and see

38:05

beyond what's happening in any given

38:08

year. It's about thinking about what's

38:10

going on out in the world

38:12

that could change the nature of

38:14

what's happening to you as a

38:17

business and make those adjustments now

38:19

before you're forced to make them

38:21

down the road. You mentioned intellectual

38:23

agility. I think, at least from

38:26

the outside looking in, these kinds

38:28

of pivots are rare in any

38:30

company and it strikes me that...

38:32

It's likely that the way you

38:35

and Steve evolved your role to

38:37

be Chief Stewart's and to give

38:39

these leaders cover in order to

38:41

make these pivots has been critical.

38:44

We have the good fortune of

38:46

not being in the day-to-day meat

38:48

grinder that a CEO is in

38:50

today. Think about these poor souls.

38:53

They're on the 90-day clock. They

38:55

got a report to investors every

38:57

90 days. And you hear the

38:59

same questions from the investment community.

39:02

All the questions are dealing with

39:04

what happened during this 90-day period

39:06

and what's likely to happen the

39:08

next 90 days. Rather than, what

39:11

are you doing today to preserve

39:13

and protect and grow your investment

39:15

for decades to come? Nobody focuses

39:17

on that. The zero. And it's

39:20

hard for these CEOs. I mean,

39:22

I'm really respectful of the challenge

39:24

that they have. So what Steve

39:26

and I can do is give

39:29

them the air cover, particularly in

39:31

the boardroom and with the outside

39:33

investors, that we are here to

39:35

support them in ways that really

39:38

create a long-term vision for the

39:40

company so that they can be

39:42

also working on. the long-term side

39:44

of the equation as well as

39:47

having to deal with the complexities

39:49

of what happens quarter in and

39:51

quarter out with the business. And

39:53

I think that's different than what

39:56

you see with most companies. We

39:58

care deeply at the board level

40:00

about how to help these folks.

40:02

navigate all of this. And I

40:05

think investors have now learned that

40:07

the board can play a very

40:09

valuable role in helping to steward

40:11

the business for the long term,

40:14

rather than just thinking about the

40:16

90-day clock, day in and day

40:18

out. It's tough. What aspect of

40:20

the day in or her story

40:23

is least understood from the outside

40:25

that's most important to its history?

40:27

I think the deeply ingrained culture...

40:29

of continuous improvement in long-term thinking

40:32

that mitigates that I don't want

40:34

to personally think about day to

40:36

day. I want to think about

40:38

what we're doing for the next

40:41

decade. This 4.0 pivot that we're

40:43

in the midst of, Reiner's been

40:45

working on for the last several

40:47

years. And we're not done yet,

40:50

but we're closer to the finish

40:52

line. We probably have another year

40:54

or two to go. And then

40:56

we'll let that pivot play out

40:59

for years, but we'll start thinking

41:01

about what 5.0 is going to

41:03

look like. And I don't know

41:05

the answer to that today. I

41:08

really don't. But we'll have to

41:10

start thinking about that as we

41:12

enjoy the fruits of what that

41:14

pivot was all about for several

41:17

more years. But something's going to

41:19

happen and we've got to get

41:21

ahead of the curve and thinking

41:23

about that. And having that space

41:26

as founders and not being in,

41:28

like I said, the meat grinder

41:30

every day, gives you a chance

41:32

to really able to think longer

41:35

term. But that culture, I think,

41:37

of continuous improvement in long-term thinking,

41:39

it's understood but not appreciated. You've

41:41

referred to a co-founder twice with

41:43

Steve. and Dan Herr and Emily

41:46

at Glenstone. And I know you

41:48

have this predisposition to seek out

41:50

co-founder teams, not always, but often

41:52

that you see value in that.

41:55

Maybe you can just talk a

41:57

little bit about your experience building

41:59

alongside another, another individual. Maybe we

42:01

could start just with Steve on

42:04

the Danherr front. Well, Steve and

42:06

I have been partners now since

42:08

1980, and obviously Dan Herr was

42:10

founded in 1984. We've had a

42:13

pretty good run. Interestingly. We've never

42:15

had any debates of consequence about

42:17

money. The debates have always been

42:19

about what's the right long-term strategy

42:22

for the business. And I think

42:24

having respect for one another's opinions

42:26

along the way, I mean, listen,

42:28

he can complete my sentences today

42:31

and I can complete his sentences

42:33

today and our roles have evolved

42:35

a little bit differently from the

42:37

early days to one where we're

42:40

really... In the early days, he

42:42

was working on strategy, big picture,

42:44

I was working on the operating

42:46

prowess of the businesses. Today, we're

42:49

both aligned in thinking about long-term

42:51

strategy, how do we want to

42:53

allocate our capital, what's the right

42:55

CEO succession that needs to take

42:58

place in the business itself, and

43:00

how do we make sure we

43:02

proliferate our culture and our business

43:04

system in perpetuity? That's what we

43:07

deal with. day in and day

43:09

out. And while Steve and I

43:11

live in very different parts of

43:13

the country today, there's not a

43:16

day that goes by where we

43:18

probably don't talk five times a

43:20

day and we're not together. We

43:22

just have that alignment on what

43:25

we want to do and where

43:27

we want to go. And it

43:29

really all starts with what's the

43:31

next 10-year journey going to look

43:34

like and how do we participate

43:36

in a way to help our

43:38

teams really accomplish that. Maybe we

43:40

could just take a couple minutes

43:43

to tell the dinner vignettes from

43:45

1.0, 2.0, 3.0, and 4.0. However,

43:47

you think... is most appropriate to

43:49

share. Well Ground Zero started with

43:52

Steve and I coming off of

43:54

a fishing trip in Montana together

43:56

constructing what we thought we wanted

43:58

to accomplish with our lives in

44:01

the business world. And we had

44:03

this behag before Jim Collins, you

44:05

know, created the concept of behag.

44:07

We didn't realize it was a

44:10

behag back then, but what it

44:12

basically was, was, God, wouldn't it

44:14

be great? If we could create

44:16

a business in our lifetime that

44:19

was $250 million in sales doing

44:21

10% operating profit margin. Oh, this

44:23

would be unbelievable. And we shook

44:25

our heads and we shook hands

44:28

with one another and we said,

44:30

let's start this journey. And lo

44:32

and behold, we didn't know any

44:34

better. I mean, we lived in

44:37

a period of time where leveraging

44:39

assets... They were called bootstraps back

44:41

then. They weren't called PE buyouts

44:43

or high-yield bond financings, but you

44:46

could borrow massive amounts of money.

44:48

And our first deal came in

44:50

1981 when we bought a little

44:52

vinyl-citing manufacturing company called Master Shield

44:55

for $6 million. We knew a

44:57

little something about this. We did

44:59

a little due diligence because I

45:01

came out of my dad's building

45:04

supply business for a couple years

45:06

and one of the products that

45:08

I was selling as a manager

45:10

of the Baltimore facility was vinyl

45:13

siding. And I knew that this

45:15

was a superior product of steel

45:17

and wood and aluminum because it

45:19

didn't chip. You didn't have to

45:22

repain it. Vinal sightings become this

45:24

standard de facto. citing that people

45:26

use to this day, but it

45:28

was the hot and upcoming new

45:31

product found this little company, had

45:33

a parent company in bankruptcy, and

45:35

they needed to sell it. So

45:37

we went down and we looked

45:40

at the facility and met Nick

45:42

Martin, the guy running the business,

45:44

and a great guy still alive

45:46

to this day in his mid-90s,

45:49

and we said we're here to...

45:51

buy your company. He said, you're

45:53

here to what? We're here to

45:55

buy your company. Well, where are

45:58

you two young punks going to

46:00

get the money from to buy

46:02

this? He said, we're going to

46:04

borrow it. He said, how are

46:07

you going to do that? And

46:09

he said, well, we're going to

46:11

borrow 80% against the receivables and

46:13

we're going to borrow 50% against

46:16

the inventory. And if somebody gives

46:18

us an appraisal, we'll be able

46:20

to get 30% against that. And

46:22

when you do the math, there's

46:25

five of the six million, Nick.

46:27

And he said, well, where are

46:29

you going to get the million

46:31

of equity that you need for

46:34

this business? We said, we're going

46:36

to borrow it. He said, how

46:38

are you going to do that?

46:40

We said, we're not quite sure

46:43

we'll get back to you on

46:45

that one. To make a long

46:47

story short, a banker in Maryland

46:49

gave us a million dollar loan.

46:52

And to this day, the only

46:54

way I think we got that

46:56

loan was my dad probably secretly

46:58

guaranteed the loan behind the scenes.

47:01

He went to his grave never

47:03

saying whether he did or he

47:05

didn't, but we borrowed 100% of

47:07

the purchase price and it was

47:10

a business that was doing 9

47:12

million in revenue at the time,

47:14

600,000 in operating profit, and three

47:16

years later was doing 40 million

47:19

in revenue and 6 million in

47:21

operating profit, and we were launched.

47:23

This was the incubation of... more

47:25

deals to come. We bought the

47:28

Mohawk Rubber Company in 1983 for

47:30

$90 million, 88 million of which

47:32

was borrowed from General Electric Credit

47:34

Corporation, $2 million of equity, which

47:37

came from the cash flows that

47:39

Master Shield was producing. And we

47:41

had the chance to ultimately take

47:43

Mohawk and Master Shield and merge

47:46

them into this defunct real estate

47:48

investment trust called DMG. and changed

47:50

the name to Danahur. And so

47:52

Danahur was born with the merger

47:55

of these assets in September of

47:57

1984 and Ground Zero got started.

47:59

The idea was we're just going

48:01

to start buying more companies

48:03

and we bought a bunch of industrial

48:06

manufacturing assets mostly in the tools

48:08

business. Think sockets, wrenches, ratchets. We

48:10

produced 80% of the product for

48:13

the craftsman line as it for

48:15

instance back in its day. We're

48:17

making a million sockets a day

48:19

back in the 80s for craftsman

48:22

and others. And at this point,

48:24

what's the division of labor between

48:26

you and Steve? Steve's thinking about

48:28

the high level and the strategy

48:31

and how we continue to architect

48:33

the business and I'm in

48:35

there on the manufacturing floor

48:37

working with folks on how

48:39

we make the businesses more

48:41

more efficient. That's what was

48:43

going on. And I think, like

48:46

I said earlier in our conversation,

48:48

we realized we could do it, but

48:50

it wasn't what we were best

48:52

suited to do. And so we went on

48:54

a run for the better part of

48:57

seven years running Dan Ahert

48:59

before George came in in

49:01

1990. And really, the George Arab

49:04

1.0 was all about

49:06

professionalizing the business, winning share

49:08

in the tool business. I mean,

49:11

George took our share of non-powered

49:13

hand tools from 20% to 40%

49:15

over the course of the decade

49:17

that he was in charge of

49:20

the business. He also worked

49:22

us into motors and

49:24

controls and other interesting manufacturing

49:26

products, and we started

49:28

to diversify a little bit

49:31

with George. And so 1.0 was

49:33

really about building these businesses in

49:35

a way where we got real

49:37

operating prowess associated with the

49:39

business, we rolled out the

49:41

business system, we diversified a

49:44

bit, but stayed very much

49:46

with our industrial roots. And

49:48

when George retired, 2001 and

49:50

turned the reins over to Larry.

49:52

The business was about $3

49:54

billion in revenue at the time

49:56

and we had created something that

49:59

was pretty interesting and then

50:01

the call pair began. The

50:03

idea was to continue to

50:05

buy businesses that we thought

50:07

were really good businesses with

50:09

good brands in the industrial

50:11

arena and expand our product

50:13

offering significantly, all of which

50:15

happened under Larry. The central

50:17

thing that continued more than

50:19

anything though was the business

50:21

system and the DNA and

50:23

the culture and you'll hear

50:25

that continuously between each of

50:27

the executives that went on

50:29

to run the businesses themselves,

50:31

but we also dipped our

50:33

toe under Larry's leadership into

50:35

the health care space. And

50:37

we bought a business in

50:39

2003 called Radiometer, which is

50:41

blood gas analyzing instrumentation for

50:43

people in the ER or

50:45

the ICU at hospitals. And

50:47

this is critical testing that

50:49

will give the doctors a

50:51

very quick readout on what's

50:53

happening in your bloodstream. So

50:56

if you've come in with

50:58

the potential for a heart

51:00

attack, we can quickly tell

51:02

you, was it a heart

51:04

attack? What was the severity?

51:06

Or do you just have

51:08

indigestion and you're really not

51:10

experiencing a heart attack? Once

51:12

you get that quick readout,

51:14

you can do much more

51:16

testing that goes down to

51:18

the central lab, but these

51:20

are critical instruments that make

51:22

decisions. quickly for a doctor

51:24

to diagnose what's going on.

51:26

And we learned the quality

51:28

of what the secular trends

51:30

are with a health care

51:32

business. And this is where

51:34

secular trend thinking started to

51:36

develop for us and what

51:38

are better businesses to own,

51:40

less cyclicality, things that you

51:42

don't have to tear apart

51:44

when you go into a

51:46

recession because your revenues have

51:48

shrunk 10 percent, which is

51:50

what happens for the most

51:52

part in the industrial world

51:54

still to this day. So

51:56

here was a business that

51:58

continued to grow. We could

52:00

bring the business system to

52:02

work and... Gosh, when you're

52:05

in a recession, you're still

52:07

organically growing. We learned something

52:09

from that. That led us

52:11

into Beckman Coulter towards the

52:13

end of 2009-2010 type of

52:15

time frame. And so the

52:17

birth of our interest in

52:19

health care really started to

52:21

form. So Larry's era took

52:23

the business from 3 billion

52:25

to 14 billion. We horizontally

52:27

diversified extensively. But it was

52:29

towards the end of Larry's

52:31

tenure with Dana Herr in

52:33

2014 that I think we

52:35

all became aware at the

52:37

board level that we were

52:39

too complex. And we learned

52:41

that we were starting to

52:43

lose a little bit of

52:45

our capabilities. How do you

52:47

do 50 strategic plans, 50

52:49

operating reviews, and go deep

52:51

on these businesses and really

52:53

understand them? when you've got

52:55

global competition that's come in.

52:57

So the idea and the

52:59

pivot that we made with

53:01

3.0 and Tom Joyce is

53:03

the leader was the start

53:05

to re-simplify the business and

53:07

gain greater clarity and focus.

53:09

And under Tom's leadership, we

53:11

divested by the way of

53:14

a spinoff all of our

53:16

original industrial businesses, the heavy

53:18

duty industrial apparatus. It was

53:20

part of... Danher and out

53:22

the door went about 25%

53:24

of revenue, but 60% of

53:26

the complexity of the number

53:28

of opcoes that we had.

53:30

And we were able to

53:32

change the face of what

53:34

Ford have does. That's the

53:36

name of the business that

53:38

was created as a result

53:40

of the spinoff and simplified

53:42

Daner her greatly to become

53:44

much more health care specific,

53:46

especially in life science and

53:48

diagnosticsics. applications as a whole

53:50

and start to spend our

53:52

capital wisely at focusing deeply

53:54

on those verticals. So Tom

53:56

really did a remarkable job

53:58

under 3.0 of changing the

54:00

ins and the outs, give

54:02

you a for instance on

54:04

that, out went forward with

54:06

all the industrial businesses, by

54:08

the way, done in a

54:10

very tax efficient way, and

54:12

in a way that gave

54:14

Ford of a balance sheet,

54:16

investment grade, to continue to

54:18

reorganize itself for the long

54:20

term as well, out the

54:23

door by way of spin-off

54:25

as well, when in Vista,

54:27

which was our dental business.

54:29

Dental was very different than

54:31

life science and diagnostics. And

54:33

inbound under Tom came Cepheid,

54:35

the number one molecular diagnostics

54:37

testing business in the world,

54:39

IDT, which is oligos, number

54:41

one in the world at

54:43

oligos manufacturing, and Citiva. First,

54:45

go back. Paul, which was

54:47

an $11 billion transaction in

54:49

filtration of biologics, and then

54:51

Cytiva. So I think the

54:53

number was something along the

54:55

line of Tom did $43

54:57

billion worth of acquisitions that

54:59

helped us become the leader

55:01

in the biologics manufacturing space.

55:03

If you were to look

55:05

at our workflow today, we

55:07

complete 80, 85% of the

55:09

workflow that's necessary for biologics

55:11

manufacturing with our product portfolio

55:13

today, or our closest competitor

55:15

maybe has 40 to 50

55:17

percent of that workflow covered.

55:19

So the strategic thinking and

55:21

the focus that went in

55:23

under Tom's leadership was something.

55:25

And I like to say

55:27

that Tom embodied what is

55:29

through and through as a

55:31

level five leader. Jim Collins

55:34

defines level five as someone

55:36

who is prepared to make

55:38

all the difficult decisions. has

55:40

great strategic acumen, and then

55:42

when those decisions are... gives

55:44

everybody else the credit. This

55:46

is what Tom did. And

55:48

Tom also realized that he

55:50

wasn't the right guy to

55:52

implement 4.0, which was how

55:54

do we go deep in

55:56

life science and diagnostics and

55:58

really create a strategic vision

56:00

that incorporates early stage investing

56:02

and understanding what's happening in

56:04

life science and diagnostics and

56:06

in that early stage world,

56:08

which is going to tell

56:10

us what the gold standard

56:12

of business is going to

56:14

be in the next 10

56:16

to 15 years, and start

56:18

to incorporate all of that

56:20

thinking into the strategy of

56:22

the business. He knew, as

56:24

did we, that Reiner Blair

56:26

was the best person to

56:28

architect 4.0, and Tom left

56:30

the business earlier than he

56:32

probably would have wanted to,

56:34

but he didn't want to

56:36

take the chance. that we

56:38

run the clock out on

56:40

Reiner and Reiner might decide

56:43

to take a job somewhere

56:45

else. So he put the

56:47

enterprise ahead of himself, which

56:49

was an incredible thing. I'm

56:51

grateful to Tom to this

56:53

day for making that level

56:55

five leadership choice for the

56:57

best of Danahur, rather than

56:59

what would have been ideal

57:01

for himself. I was just

57:03

thinking about the level of

57:05

dynamism through that story, and

57:07

we've touched on Colin several

57:09

times now, but... hearing that

57:11

from start to finish reminds

57:13

me of the advice you've

57:15

given us and that we've

57:17

heard to give to other

57:19

founders one of Collins's frameworks

57:21

about the value of experimentation

57:23

and the value of shooting

57:25

bullets when you don't have

57:27

all the answers yet as

57:29

a form of in some

57:31

ways self-discovery and then as

57:33

a clearer picture emerges bringing

57:35

out the canons and focusing

57:37

more and more on those

57:39

key priorities as a company

57:41

gets bigger more people involved

57:43

how do you create that

57:45

sense of co- ownership and

57:47

that sense of principle orientation

57:49

for all the people. that

57:52

are ultimately integral to building

57:54

Danahur or taking Danahur, stewarding

57:56

Danahur to that next level

57:58

from a 1.0 to a

58:00

2.0 to a 3.0. It

58:02

all starts with talent acquisition

58:04

or talent development. We have

58:06

a process inside Danahur where

58:08

we would like 75% of

58:10

our hires to come from

58:12

within, self-promotion from within the

58:14

enterprise. These are people that

58:16

understand our DNA, understand our

58:18

culture, and we want to

58:20

reward them in their careers

58:22

for doing great work. So

58:24

what's the best way to

58:26

do that? Here's the next

58:28

stage in your career. We

58:30

mentor, we develop, and we

58:32

work with people to try

58:34

to help them improve their

58:36

livelihood through career development. However,

58:38

we need to go to

58:40

the outside for 25% because

58:42

you need that. outside thought

58:44

process. We for a minute

58:46

don't believe we know everything

58:48

within. Once you become 100%

58:50

inward thinking, the beginning of

58:52

the end will start to

58:54

take place. We need that

58:56

outside thought process, fresh thinking.

58:58

I mean, Reiner Blair, our

59:01

CEO, came to us from

59:03

a chemicals business. This is

59:05

a guy with great learning

59:07

agility, and he's probably as

59:09

good as they come. in

59:11

the life science and diagnostic

59:13

space today, particularly with a

59:15

strength in life science. So

59:17

as we recruit from the

59:19

outside, we're looking for that

59:21

learning agility, we're looking for

59:23

people who have a problem-solving

59:25

mentality. We hire very specifically

59:27

along the lines of what

59:29

our DNA and our culture

59:31

are because we need that

59:33

alignment. We need team building

59:35

people. We can't have somebody

59:37

who comes in, who rules

59:39

in an authoritarian way, that

59:41

just says my way or

59:43

the highway, you're out if

59:45

you don't like it. That

59:47

just doesn't work in the

59:49

world that we live in

59:51

today. We need to do

59:53

a lot of our high...

59:55

for folks that share our

59:57

principles and values and vision.

59:59

That's the way we go

1:00:01

about it. Transformational thinking won't

1:00:03

exist unless we do it

1:00:05

that way. When you reflect

1:00:07

back on the level of

1:00:10

acquisition activity, obviously not every

1:00:12

acquisition is going to work

1:00:14

out perfectly, but can you

1:00:16

generalize now looking back what

1:00:18

makes a successful acquisition and

1:00:20

maybe what you'd want to

1:00:22

avoid in the future through

1:00:24

learnings over the decades? Ananahur

1:00:26

or ESAB, it's all about

1:00:28

acquisitions that are led first

1:00:30

by strategy and they have

1:00:32

to be strategically aligned with

1:00:34

what we want to do

1:00:36

with the business and what

1:00:38

do I mean by that.

1:00:40

Everything's about strengthening the core.

1:00:42

I talk about workflows all

1:00:44

the time as one of

1:00:46

the great secular trends today.

1:00:48

How do you increase your

1:00:50

workflow? How do you become

1:00:52

more important to the customer?

1:00:54

so that the customer wants

1:00:56

to buy your product because

1:00:58

you can, one, create a

1:01:00

more seamless better outcome for

1:01:02

them, do it at a

1:01:04

price point that's more affordable

1:01:06

than your competitors because more

1:01:08

integrated workflow give you greater

1:01:10

flexibility with your customers. And

1:01:12

so it all goes back

1:01:14

to strategy first and foremost,

1:01:16

and then you need an

1:01:19

integration process. And we've learned

1:01:21

over the years, the difference

1:01:23

between okay. integration and superior

1:01:25

integration. And okay integration usually

1:01:27

ends poorly. You need to

1:01:29

quickly pivot to help those

1:01:31

that are being integrated into

1:01:33

the business, become familiar with

1:01:35

the culture. So what our

1:01:37

leaders do right away is

1:01:39

they go teach a concept

1:01:41

known as policy deployment, which

1:01:43

is how we run a

1:01:45

business at Danher. It's really

1:01:47

done off of a couple

1:01:49

sheets of paper, and it

1:01:51

embeds. what you need to

1:01:53

do this year to basically

1:01:55

be on the journey to

1:01:57

make your longer term planned.

1:01:59

a very simple process that

1:02:01

takes the complexity out of

1:02:03

all this crazy strategic thinking that goes

1:02:05

on. What are the vital few things

1:02:08

that we need to do right now to

1:02:10

preserve and protect the business for the

1:02:12

next 12 months? And what are the

1:02:14

vital few things that we need to

1:02:16

be doing now? The turbocharged the business

1:02:18

for years to come. We don't want to

1:02:21

work on anything else. Our leaders will

1:02:23

go out and teach policy deployment

1:02:25

right away, and we'll also learn what

1:02:27

those businesses need right off the back.

1:02:29

By way of for instance, Dana Herr

1:02:31

acquired a business a few years ago

1:02:33

called Out Devron, the gold

1:02:36

standard in plasmid manufacturing in

1:02:38

the world today. And we all

1:02:40

know that everything in drug development

1:02:42

in cell and gene therapy starts

1:02:44

with plasmids and they had a

1:02:46

capacity area. We have a

1:02:49

concept in our toolbox that's part

1:02:51

of the business system known as

1:02:53

smet, single minute exchange of

1:02:55

dice. And what smet is an

1:02:57

enabler for you to do. is

1:03:00

ring out incremental capacity without

1:03:02

putting capital dollars in.

1:03:04

In the Plasmid business, if you

1:03:06

want to put capital

1:03:08

in, not only is it a lot

1:03:10

to build capacity, but it

1:03:12

takes a long time. It could take

1:03:15

you a couple years to add

1:03:17

capacity. What Smed allows you

1:03:19

to do is figure out how

1:03:21

to more efficiently change your tooling

1:03:24

over, do different things that

1:03:26

shrinks. the time to change

1:03:28

from one therapy to

1:03:30

another. And as a result,

1:03:32

we run out 20 or

1:03:34

30% capacity for no dollars

1:03:36

invested to help these guys

1:03:39

service their customers better

1:03:41

and more efficiently

1:03:43

because during COVID, lead

1:03:45

times on plasmids went

1:03:47

from what was the

1:03:49

equivalent of six months to

1:03:52

call it 18 months. It was

1:03:54

very, very difficult.

1:03:56

somebody who's making a new

1:03:58

drug in an early business and

1:04:00

you say to them you gotta

1:04:03

wait 18 months to get samples

1:04:05

and a plasmid, you know, really

1:04:07

going? It's not very appealing to

1:04:09

the customer. Now, the whole industry

1:04:11

was that way. Can we create

1:04:14

competitive advantage by shrinking our lead

1:04:16

times? I don't know the exact

1:04:18

time frame now, but it's probably

1:04:20

we're down to three or four

1:04:22

months lead time now from what

1:04:25

was 12 to 18 months, and

1:04:27

it's a real competitive advantage versus

1:04:29

our set of... other competitors out

1:04:31

there today to be able to

1:04:33

say to a young company trying

1:04:36

to do this, we can get

1:04:38

you your product a lot faster.

1:04:40

For instance, Mitch, earlier you mentioned

1:04:42

the role of intellectual agility in

1:04:44

leadership and we touched on level

1:04:47

five leadership. Just curious, when you're

1:04:49

out looking for founders, operators to

1:04:51

back, are there any other traits

1:04:53

of leadership that are top of

1:04:55

mind that you like to seek?

1:04:58

So number one. For me, it

1:05:00

all starts with, does the business

1:05:02

have a platform to do something

1:05:04

special over the course of time?

1:05:06

If we understand that that's the

1:05:09

case, then the first thing I

1:05:11

want to do is I want

1:05:13

to meet the CEO slash founder

1:05:15

running the business and I want

1:05:17

to really size him or her

1:05:20

up. And the thing I'm really

1:05:22

looking for is number one, can

1:05:24

they give us a 20 to

1:05:26

30 year run? Do they have

1:05:28

the learning agility? to pivot when

1:05:31

the business needs to pivot, and

1:05:33

do they have the passion to

1:05:35

want to create something great? If

1:05:37

I see that in an individual,

1:05:39

then I know that I can

1:05:42

work with that individual to help

1:05:44

them strategically with the business, to

1:05:46

help them figure out how to

1:05:48

scale the business as they grow,

1:05:50

to help them with organizational design,

1:05:53

to help them with... Simple concepts

1:05:55

like funnel management, channel management, policy

1:05:57

deployment, single-minute exchange of dies, all

1:05:59

the things that... I've had the

1:06:01

good fortune to learn over the

1:06:04

years that will help these businesses

1:06:06

grow in scale with the course

1:06:08

of time. But it really all

1:06:10

starts with what have we got

1:06:12

in that leader and do they

1:06:15

have that DNA that we're looking

1:06:17

for, learning agility and duration of

1:06:19

time and desire and passion to

1:06:21

be great. If those are there,

1:06:23

we've got something to work with.

1:06:25

What about on the business characteristics

1:06:28

front? Is there a short list

1:06:30

of criteria that you think every

1:06:32

business needs to master in order

1:06:34

to have a good chance of

1:06:36

being great? Well, one of the

1:06:39

great secular themes that we like

1:06:41

is recurring revenues. I forget the

1:06:43

exact percentage of Danahur that's recurring

1:06:45

revenue today, but it's CERCA 70

1:06:47

or 80% where you work with

1:06:50

a drug company. You supply a

1:06:52

lot of the ingredients to the

1:06:54

cake or the drug itself and

1:06:56

you've got an annuity stream for

1:06:58

15 years once you get specked

1:07:01

in to be the supplier of

1:07:03

your products with the customer. We

1:07:05

just love that and it gives

1:07:07

you the chance and the opportunity

1:07:09

to be thinking about lots of

1:07:12

other things as you've got that

1:07:14

steady state business coming in. The

1:07:16

same would apply to software. the

1:07:18

recurring revenue themes of software, software

1:07:20

businesses today. So I look at

1:07:23

recurring revenues as a really great

1:07:25

theme for everything we want to

1:07:27

do, investing in our private side

1:07:29

of the equation, and I think

1:07:31

that's a learning that came from

1:07:34

Dan Aher, and I think that's

1:07:36

why you see so many people

1:07:38

getting involved in software or everything

1:07:40

digital today because of the recurring

1:07:42

nature of the business. Where did

1:07:45

the impetus for philanthropy? come from

1:07:47

for you. We're sitting here at

1:07:49

Glenstone, beautiful physical manifestation of what's

1:07:51

possible with a multi-decade view on

1:07:53

philanthropy and giving back to society.

1:07:56

Just curious what where that original

1:07:58

inkling came from? Well, I can

1:08:00

specifically tell you where that came

1:08:02

from. It all started in 1998

1:08:04

when I went on an adventurous

1:08:07

fishing trip to Russia. We flew

1:08:09

into a town called Murmansk, famously

1:08:11

known because it's where the Russian

1:08:13

Navy fleet was based. So it

1:08:15

was a military town of about

1:08:18

400,000 people. Back in those days.

1:08:20

They didn't even have computer technology

1:08:22

in Russia. We were computerized, of

1:08:24

course, but when we got to

1:08:26

the airport, they couldn't run your

1:08:29

passport through a check, so they

1:08:31

just kept your passport until you

1:08:33

wanted to come back and leave

1:08:35

the country. So they took our

1:08:37

passports. We flew in one of

1:08:40

these Russian-era helicopters to this fishing

1:08:42

camp with myself and three other

1:08:44

fellows that were good friends. And

1:08:46

if you know anything about great

1:08:48

Atlantic salmon fishing, when it's hot,

1:08:51

the fishing's not very good. And

1:08:53

we hit one of these hot

1:08:55

streaks. And I tell you, we

1:08:57

fished for four days of the

1:08:59

seven and didn't have a nibble.

1:09:02

We looked at each other and

1:09:04

we said, let's get out of

1:09:06

here. Let's go back and explore

1:09:08

Murmansk. We'll learn a little bit

1:09:10

about the people, the town, we've

1:09:13

never really experienced Russian culture. It'll

1:09:15

be really interesting. Great idea, everybody

1:09:17

says. So we charted a little

1:09:19

bubble helicopter to come and take

1:09:21

us out early. And we had

1:09:24

about an hour and a half

1:09:26

helicopter ride, but this helicopter didn't

1:09:28

have the ability to go the

1:09:30

full distance. So it had to

1:09:32

stop and refuel. We stopped in

1:09:35

this little village that was sustaining

1:09:37

itself on hurting reindeer and catching

1:09:39

salmon. And we sat down in

1:09:41

the helicopter and this Russian dude

1:09:43

comes with a big hose over

1:09:46

his shoulder. to refuel and he

1:09:48

puts fuel piece into the tank

1:09:50

and starts filling and we're getting

1:09:52

out of the helicopter and as

1:09:54

we're getting out of the helicopter,

1:09:57

the fuel nozzle comes loose and

1:09:59

starts spitting fuel into the rotor

1:10:01

plates and the helicopter ignites and

1:10:03

ultimately melts to the ground. And

1:10:05

the fuel was spit on one

1:10:08

of my great friends, Joe Robert,

1:10:10

who was standing maybe three feet

1:10:12

from me, but the wind was

1:10:14

blowing. away from him when the

1:10:16

fuel hit him. And that's the

1:10:18

only thing that saved him because

1:10:21

the wind was blowing towards me.

1:10:23

I didn't get douse with fuel,

1:10:25

but I dove into a pit

1:10:27

and ran away on all fours.

1:10:29

And ultimately, what happened was the

1:10:32

helicopter burned to the ground. The

1:10:34

guy doing the refueling passed away

1:10:36

as part of this because he

1:10:38

was doused with fuel and he

1:10:40

had a difficult ending. And the

1:10:43

four of us tried to... figure

1:10:45

out how we were going to

1:10:47

get out of this little village.

1:10:49

So we asked, do you have

1:10:51

cell phone? No, it's 1998. Nothing

1:10:54

to really speak up. Do you

1:10:56

have a satellite phone? We don't

1:10:58

have a satellite phone. There's obviously

1:11:00

no wiring, so no hard lines.

1:11:02

So how do we get a

1:11:05

message out? Well, we have a

1:11:07

World War II vintage radio. We

1:11:09

went up, couldn't get the radio

1:11:11

to work. But they got a

1:11:13

Morse code message out. This is

1:11:16

1998. Emergency, emergency, send a helicopter.

1:11:18

About 12 hours later, another helicopter

1:11:20

came in and took us out.

1:11:22

We drank very heavily that night.

1:11:24

I left Russia in a pair

1:11:27

of gin shorts, a torn t-shirt,

1:11:29

and the sandals I was wearing

1:11:31

melted in the spot I ran

1:11:33

out of them, and all our

1:11:35

belongings were gone. We went back

1:11:38

to the border and remember they

1:11:40

kept our passports, which was a

1:11:42

lucky thing. So we had a

1:11:44

plane that took us back out,

1:11:46

left Russia, I got home, and

1:11:49

my dad said, so would you

1:11:51

learn from this? I said, what

1:11:53

do you mean? He said. Well,

1:11:55

do you want to be the

1:11:57

richest guy in the cemetery? I

1:12:00

said, no, not interested in that.

1:12:02

And that's when the philanthropic side

1:12:04

of Mitch was born. What am

1:12:06

I going to do with all

1:12:08

the good fortune that's been bestowed

1:12:11

upon me? And I started thinking

1:12:13

about what were the things I

1:12:15

loved and what was important to

1:12:17

me and I love the arts.

1:12:19

And so the idea of building

1:12:22

a museum started to perculate. in

1:12:24

my head at that point in

1:12:26

time and really started to take

1:12:28

root in the early 2000s. And

1:12:30

of course I met Emily and

1:12:33

we talked about the story of

1:12:35

how Glenn Stone was born, but

1:12:37

it all started right there. And

1:12:39

with my dad also being a

1:12:41

champion of the underdog, arts education

1:12:44

became important. And there's no bad

1:12:46

charitable cause, but you have to

1:12:48

pick some things that you want

1:12:50

to go deep. within and we

1:12:52

try to bring the same operating

1:12:55

prowess to how we give money

1:12:57

away as we do to how

1:12:59

we build businesses. It's hard work.

1:13:01

You've got to roll up your

1:13:03

sleeves and not all non-profits are

1:13:06

made equal. You want to make

1:13:08

sure the dollars are spent wisely

1:13:10

and that they give great return

1:13:12

to those that it's spent on

1:13:14

so we've spent a lot of

1:13:17

time. My brothers and I trying

1:13:19

to figure out how we want

1:13:21

to give money away an efficient,

1:13:23

impactful way. That was how it

1:13:25

was all born in this stage

1:13:28

of the game. You know, I'm

1:13:30

investing for the benefit of mankind

1:13:32

on a long-term basis because we've

1:13:34

taken the giving pledge. Emily and

1:13:36

I've signed the giving pledge. 98%

1:13:39

of our wealth will go for

1:13:41

the benefit of mankind. Totally remarkable

1:13:43

with Danahur as a company through

1:13:45

the various phases of its evolution.

1:13:47

But what's doubly unique and fascinating

1:13:50

is that you've invested the majority

1:13:52

of your net worth. and kept

1:13:54

it alongside in Danahur that whole

1:13:56

time. It's a super rare thing.

1:13:58

as we look out at the

1:14:01

investing world and the world of

1:14:03

company founders, most everybody by year

1:14:05

5, 10, 15 would have

1:14:07

diversified or divested those assets

1:14:09

or looked for other things to

1:14:11

do, you're 40 years in and

1:14:13

still the vast majority isn't Danahur.

1:14:16

Rick and I were looking at

1:14:18

the track record of Danahur and

1:14:20

it's extraordinary. I think Apple might

1:14:22

be the only stock just by

1:14:24

a tiny fraction. that's outperformed Danahur

1:14:27

in the United States, the last

1:14:29

40 years, something north of 21%

1:14:31

a year, which based on Rick's

1:14:33

extremely detailed Excel sheet, something like

1:14:35

an 1800x, 180,000% return. And through

1:14:38

everything we're talking about, Danahur's

1:14:40

only getting going in many ways.

1:14:42

As you've started to think about

1:14:44

the next couple decades ahead, and

1:14:47

this is where maybe we've come

1:14:49

in, very fortunately, and into the

1:14:51

picture of the last few years.

1:14:53

We've had a lot of conversations

1:14:55

around you're investing more broadly, and

1:14:57

you've had a lot of experience

1:15:00

whether it's on the boards of

1:15:02

foundations and various endowments over time.

1:15:04

You've seen that LP perspective. You've

1:15:06

invested personally in a few different

1:15:09

companies and funds, and that is

1:15:11

expanding more recently. I love for you

1:15:13

just to step back and reflect on what

1:15:15

that's like to be so concentrated in

1:15:17

one asset. And then what's going on

1:15:20

right now in this transition? to

1:15:22

you looking for the next generation

1:15:24

of founders out there? Well, that's a

1:15:26

loaded question. There's a lot there.

1:15:28

But let's start with Dan Aher.

1:15:30

Everybody told me you're

1:15:32

too concentrated. You need to

1:15:35

diversify. Thank God I didn't listen

1:15:37

to any of these schmows that

1:15:39

were encouraging that. And if you

1:15:41

think who was encouraging it, it

1:15:43

was investment advisors, people who know no

1:15:46

differently, who look at this with

1:15:48

a traditional lens, and it was

1:15:50

just wrong. I mean, what better way

1:15:52

to stay concentrated than to invest

1:15:54

in yourself and what your beliefs

1:15:57

and your convictions are on a

1:15:59

long term? basis. So we didn't

1:16:01

diversify and obviously that served us

1:16:04

very very well. During my lifetime,

1:16:06

Danahir will always be a very

1:16:08

concentrated position because I don't know

1:16:11

where to put that magnitude of

1:16:13

dollars otherwise today. What am I

1:16:16

going to do? Sell it, pay

1:16:18

the tax and put it in

1:16:20

index funds? I mean, what fun

1:16:23

is that? My net worth will

1:16:25

be a lot less. We'd rather

1:16:27

give it to the foundation and

1:16:30

let them start the diversification journey

1:16:32

over the long time. Mitch, I

1:16:35

imagine that being a part of

1:16:37

building something like Danner in an

1:16:39

intimate way for several decades could

1:16:42

seem quite different from making new

1:16:44

investments and younger companies that you

1:16:46

haven't yet been involved with yet.

1:16:49

As you've spread your wings as

1:16:51

an investor, what are the problems

1:16:54

and I guess the opportunities to?

1:16:56

in the investing world, the investing

1:16:58

ecosystem, that you've identified that are

1:17:01

suboptimal when it comes to company

1:17:03

building and when it comes to

1:17:06

ultimately long-term compounding. So we have

1:17:08

to go back in time a

1:17:10

little bit to say, what was

1:17:13

a great invention that took place

1:17:15

in the investing world and what

1:17:17

has happened to that invention today?

1:17:20

And I think that a guy

1:17:22

by the name of David Swenson,

1:17:25

who is a hall of fame,

1:17:27

investor from Yale invented the asset

1:17:29

allocation methodology some 30 plus years

1:17:32

ago where many people went to

1:17:34

private equity and venture and real

1:17:36

estate and oil and gas and

1:17:39

lots of different things hedge funds

1:17:41

and it was a brilliant strategy

1:17:44

and it was the new thing

1:17:46

on the street and people did

1:17:48

extremely well. pivoting away from the

1:17:51

traditional US equity 60% bond 40%

1:17:53

strategy. And as that evolved over

1:17:55

the ensuing decades, it started to

1:17:58

feel like it was becoming broken

1:18:00

to me. What do I mean

1:18:03

by that? I think that short-termism

1:18:05

became alive and well as PE

1:18:07

and venture were three to five-year

1:18:10

type of players and hedge funds

1:18:12

were marked to market on an

1:18:15

hourly basis. And the fee structures

1:18:17

that were associated with these were,

1:18:19

you know, the traditional two and

1:18:22

20 percent, which... take a lot

1:18:24

of the benefits of compounding away

1:18:26

from the investor because of the

1:18:29

high fee structure that was associated

1:18:31

with it. So I think the

1:18:34

whole asset allocation methodology became co-opted

1:18:36

by short-termism and fees and became

1:18:38

a very broken process. And I

1:18:41

started asking myself the question, what

1:18:43

has to change to make this

1:18:45

a real opportunity? And it's when...

1:18:48

I guess three summers ago, you

1:18:50

guys helped me architect a paper

1:18:53

that I wrote to myself and

1:18:55

for the benefit of my foundation

1:18:57

called reimagining the blue-pin for the

1:19:00

long-term investing model. And it all

1:19:02

started with the thesis of how

1:19:04

successful Sequoia was over the years.

1:19:07

And God knows they were extremely

1:19:09

successful. That three in front of

1:19:12

their 30% type of number in

1:19:14

front of their... compounding over a

1:19:16

very, very long period of time,

1:19:19

many decades. And I said, why

1:19:21

can't we do that? What's the

1:19:23

architecture necessary to accomplish something like

1:19:26

that? Those are pretty outstanding returns.

1:19:28

If they can do it, why

1:19:31

can't we? And we started this

1:19:33

imagination journey. And it basically went

1:19:35

along the lines of, we want

1:19:38

to find passionate and dedicated founders

1:19:40

who can give you a long,

1:19:43

duration runway, think 20 to 30

1:19:45

years, where you invest in businesses

1:19:47

that have the chance to... create

1:19:50

a 50 to 100 times outcome

1:19:52

over those 20 to 30 years

1:19:54

and stay the course and private

1:19:57

is better than public. Doesn't mean

1:19:59

they won't go public one day.

1:20:02

The greatest thing about a private

1:20:04

business is you're never worried about

1:20:06

the short term. You're not marked

1:20:09

to market on a daily basis.

1:20:11

You're not on the 90 day

1:20:13

clock of having to report to.

1:20:16

investors, and you don't have to

1:20:18

worry about sitting on your hands

1:20:21

and doing nothing when you own

1:20:23

a public security. That's hard to

1:20:25

do because you're watching the dynamics

1:20:28

of the market every day, and

1:20:30

certainly companies run into problematic times

1:20:32

in their history and their journeys,

1:20:35

and that's the worst time to

1:20:37

sell. But yet most people do.

1:20:40

Oh, it's a problem. They're going

1:20:42

to be stuck for the next

1:20:44

two years. They forget about the

1:20:47

next ten or... 15 years of

1:20:49

good things that are going to

1:20:51

happen as they work through. I

1:20:54

mean, Danahur went through this incredible

1:20:56

journey of COVID, that turbocharged our

1:20:59

business, massive growth over a two-year

1:21:01

period of time, and the last

1:21:03

18 to 24 months, we gave

1:21:06

a little bit of it back,

1:21:08

because we went in from a

1:21:11

pandemic to an endemic state, and

1:21:13

so a little growth went away.

1:21:15

But did anything change on the

1:21:18

long-term secular trends of Danaher being

1:21:20

a high single-digit grower? Aspiring to

1:21:22

become a double-digit grower? Absolutely not.

1:21:25

Yet the market treated us like

1:21:27

we were the plague. And can

1:21:30

you imagine all the people that

1:21:32

sold and paid the tax, and

1:21:34

they're going to miss all the

1:21:37

goodbies that are starting to come

1:21:39

now? So being private is a

1:21:41

real benefit. If you don't need

1:21:44

access to big-time capital dollars, the

1:21:46

public markets are a beneficiary of

1:21:49

being able to give you big-time

1:21:51

capital dollars if you need it.

1:21:53

So that's the real pro of

1:21:56

being a publicly traded company, but

1:21:58

left to my... own devices, I'd

1:22:00

love to see these businesses stay

1:22:03

private for as long as possible

1:22:05

because you just make higher quality

1:22:08

decisions in that type of framework.

1:22:10

So finding these young entrepreneurs who

1:22:12

can give you duration and you

1:22:15

can put capital to work and

1:22:17

you can help them scale and

1:22:19

make high quality decisions day in

1:22:22

and day out. whether it's like

1:22:24

I said before, organizational design, strategic

1:22:27

planning, mecco map building, I could

1:22:29

give you a list of 20

1:22:31

or 30 different things that we

1:22:34

can help these companies with. And

1:22:36

I get invigorated by working with

1:22:39

young entrepreneurs who want to be

1:22:41

great. And I guess I'm just

1:22:43

a business builder rather than a

1:22:46

business seller. And if we can

1:22:48

find those shots on goal that

1:22:50

give us a percent recreating something

1:22:53

special. I think the returns will

1:22:55

take care of themselves over time

1:22:58

and we will recreate all the

1:23:00

success that Sequoia was able to

1:23:02

create over the course of time.

1:23:05

We keep coming back to this

1:23:07

concept of a time horizon arbitrage

1:23:09

and it reminds me of a

1:23:12

story from a few years ago

1:23:14

that was extremely formative for Paul

1:23:17

and I, when we were having

1:23:19

a conversation around what's appropriate disposition

1:23:21

from a time horizon standpoint with

1:23:24

the investments that one makes. And

1:23:26

we have as a value that

1:23:28

our time horizon is eternity. And

1:23:31

at one point you said, boys,

1:23:33

see what you're talking about with

1:23:36

the eternal time horizon. But you

1:23:38

Catholic eyes and your eternal concept,

1:23:40

can I just encourage you to

1:23:43

think about one's approach to time

1:23:45

and investing with an unlimited basis

1:23:48

as opposed to an eternal basis?

1:23:50

Because the reality is. that most

1:23:52

things don't last forever. And there

1:23:55

is a sense that the power

1:23:57

in every investment is the optionality

1:23:59

to have an extended time rise

1:24:02

and when an extended time rise

1:24:04

and is merited, when it's the

1:24:07

best thing for the company, when

1:24:09

there's more to build, when there's

1:24:11

more to do. And so there's

1:24:14

the early work of sourcing and

1:24:16

we've already talked a lot about

1:24:18

just how you think about underwriting

1:24:21

businesses, apply the time horizon advantage

1:24:23

to that. But I think the

1:24:26

other really critical piece that we've...

1:24:28

been beneficiaries of and that we've

1:24:30

learned from just observing you is

1:24:33

this value ad orientation that you

1:24:35

bring to every person or project

1:24:37

or company that you commit yourself

1:24:40

toward. And that is a very

1:24:42

very unique concept, at least in

1:24:45

its practice in the investing world.

1:24:47

Maybe say a little bit about

1:24:49

the ways in which you come

1:24:52

alongside a founder and the orientation

1:24:54

you bring as a source of

1:24:56

support, as a helper to them

1:24:59

and whatever they're building. We can

1:25:01

talk about some examples of that,

1:25:04

but I say this with great

1:25:06

humility. I've seen a lot over

1:25:08

the last 40 years. Why in

1:25:11

the world would I not take

1:25:13

advantage of everything I've learned and

1:25:16

seen and pass on those judgments

1:25:18

and that experience to others? That's

1:25:20

a competitive advantage. that we just

1:25:23

have to take advantage of. I

1:25:25

haven't seen it all, but I've

1:25:27

seen a lot. And we can

1:25:30

help these young founders in profound

1:25:32

ways. It's just as important to

1:25:35

avoid making the mistakes and learning

1:25:37

from others as it is to

1:25:39

make high quality decisions. Everybody's going

1:25:42

to make mistakes, but boy, we

1:25:44

want to avoid the big ones,

1:25:46

and we can help these companies

1:25:49

along the way not make these

1:25:51

mistakes. The whole goal is to

1:25:54

get an option on duration. If

1:25:56

you can go for 20 to

1:25:58

30 years, the compounding benefits, I

1:26:01

mean just look at Danner. heard

1:26:03

today. If we're 1,800 times return,

1:26:05

if we double the stock price,

1:26:08

that means we're 3,600 times return.

1:26:10

The compounding at this stage is

1:26:13

crazy. And you want to get

1:26:15

to these reasonable shots on goal.

1:26:17

Now, stop is going to happen.

1:26:20

Death, divorce, partners not getting along.

1:26:22

The business running up against the

1:26:24

death star that none of us

1:26:27

could anticipate. Stuff is going to

1:26:29

happen. But if we can get

1:26:32

a handful of these duration models

1:26:34

of 20 to 30 years, it's

1:26:36

all going to take care of

1:26:39

itself in the overall returns for

1:26:41

the bigger picture. It just takes

1:26:44

a couple to change the dynamic

1:26:46

for great outcomes to happen. So

1:26:48

that's the way that I'm looking

1:26:51

at it and thinking about it.

1:26:53

But let's take an example like

1:26:55

Arcadia. Our listeners will know Arcadia

1:26:58

well already as we had Daniel

1:27:00

and Paul in class a couple

1:27:03

months ago, so they've got a

1:27:05

good foundation for their story. What

1:27:07

we saw on Daniel and Paul

1:27:10

were the things that I talked

1:27:12

about earlier, learning agility, deep domain

1:27:14

expertise in vertical market software, young,

1:27:17

20 to 30 year type of

1:27:19

duration capability, a lot of the

1:27:22

wonderful things, and I and others

1:27:24

have had this thesis that one

1:27:26

of the great company's constellation software

1:27:29

could be reinvented and we could

1:27:31

build a better, more durable constellation

1:27:33

for the long term based on

1:27:36

some themes. Taking nothing away from

1:27:38

constellation, one of the great compounding

1:27:41

stories of all time, but how

1:27:43

do you build a better, more

1:27:45

durable constellation over the next? 20

1:27:48

to 30 years? The answer is

1:27:50

you pay a little bit more.

1:27:52

You buy growthy VMS business. that

1:27:55

are mission critical and you do

1:27:57

it around platforms? In other words,

1:28:00

can we create an aviation platform?

1:28:02

Can we create a small FinTech

1:28:04

platform? Can we create a platform

1:28:07

around the rail industry? Can we

1:28:09

create a platform around agriculture? How

1:28:12

do we go put a group

1:28:14

of businesses together that can generate

1:28:16

synergies from one another within a

1:28:19

platform so that not only are

1:28:21

you buying these things that... what

1:28:23

do we call it, three times

1:28:26

ARR, five times E, but maybe

1:28:28

you pay a turn more if

1:28:31

they're really growthy 20% type of

1:28:33

businesses. But if you can put

1:28:35

them into a platform and you

1:28:38

create a hundred, two hundred million

1:28:40

dollar platform out of these businesses

1:28:42

over the next decade and you've

1:28:45

done that. 10 or 12 different

1:28:47

times and you've got organic growth

1:28:50

working for you in a meaningful

1:28:52

way versus Constellation who doesn't really

1:28:54

grow organically. They just do it

1:28:57

through M&A and they have a

1:28:59

cookie cutter approach on their margins.

1:29:01

But if you take the longer

1:29:04

view and you can get organic

1:29:06

growth and you have high gross

1:29:09

margins to start over a 10

1:29:11

or 20 year journey, wow. You've

1:29:13

created a turbocharged version of Constellation.

1:29:16

create enormous value. And what Paul

1:29:18

and Daniel understood with the help

1:29:21

of the board and the help

1:29:23

of our long-term thinking and our

1:29:25

strategic thinking is how to pivot

1:29:28

from the traditional constellation model to

1:29:30

what I'll call the new and

1:29:32

approved version of what we can

1:29:35

create that constellation has done so

1:29:37

well over the years. And that's

1:29:40

something that I think is pretty

1:29:42

special. for these guys. So we're

1:29:44

helping them with policy deployment, we're

1:29:47

helping them with funnel management, uncertain

1:29:49

of their businesses, we're helping them

1:29:51

understand how to get synergies from

1:29:54

within, we're pushing them to pay

1:29:56

a little bit more for a

1:29:59

highly strategic. asset that makes the

1:30:01

whole of that platform better than

1:30:03

the individual pieces, which is

1:30:05

really important because you wouldn't

1:30:08

make that acquisition purely based

1:30:10

on financial metrics, but if

1:30:12

it's going to make the

1:30:14

whole better for the long

1:30:16

term, damn straight pay that extra

1:30:18

few bucks to get it done. I

1:30:21

think for me, if I were to

1:30:23

zero in on a single superpower of

1:30:25

yours, it's bringing this seasoned operator

1:30:27

knowledge base. to various situations and

1:30:29

then knowing how to adjust priorities

1:30:31

based on, say, the economic environment

1:30:33

or based on the size of

1:30:35

the company or based on the

1:30:37

industry or the capabilities of the

1:30:39

team and being able to speak

1:30:41

into these different situations in a

1:30:43

way that is extremely value-add. And

1:30:45

I think it's been a lot

1:30:47

of fun to see how you

1:30:49

are able to shape your support based

1:30:51

on all of those environmental conditions

1:30:54

and how they're coming together in

1:30:57

a single situation. That's 40

1:30:59

years of experience talking where

1:31:01

you've seen a lot. And just

1:31:03

to pass those judgments on to

1:31:05

others is what I consider the

1:31:08

real opportunity that I can contribute

1:31:10

to helping these founders build

1:31:12

their businesses over the course of

1:31:14

time. We had to help Paul

1:31:17

and Daniel unlearn get rid of

1:31:19

the muscle memory that they

1:31:21

had of certain practices of

1:31:23

constellation. But once again, Mark

1:31:26

Leonard at Constellation has built

1:31:28

a phenomenal business, one of

1:31:30

the great compounding stories

1:31:32

of all times. But it doesn't

1:31:35

mean we can't build a better

1:31:37

version of that for the long term.

1:31:39

And we have a clean sheet of

1:31:41

paper. What can we do that's better

1:31:43

than what Mark has done over the

1:31:46

course of time? He's gotten to the

1:31:48

point where he's large. And so

1:31:50

to turn the battleship or the

1:31:52

aircraft carrier is hard. It's really

1:31:54

hard for him, you know, at this stage of

1:31:56

the game, and he's looking at reinventing right now.

1:31:58

I see some of the... the things that

1:32:00

he's doing and he's trying some

1:32:03

interesting things. We'll see what happens,

1:32:05

but Paul and Daniel are a

1:32:07

little PT boat right now that

1:32:09

can turn on the dime and

1:32:11

they are doing it. It's wonderful

1:32:13

to see. We're doing this with

1:32:15

a few other folks. We're working

1:32:18

with Yon and his team at

1:32:20

Chapters on the operating prowess and

1:32:22

strategic thinking and policy deployment and

1:32:24

lots of different things that are

1:32:26

helpful to driving the business. And

1:32:28

he's made enormous progress in a

1:32:31

very short period of time, but

1:32:33

he has enormous progress to continue

1:32:35

to make in the journey as

1:32:37

he gets things going. He's gonna

1:32:39

have to bring a different type

1:32:41

of operating efficiency to these businesses

1:32:43

than what Constellation does if he

1:32:46

really wants to separate over the

1:32:48

course of time. But he's young

1:32:50

in his journey. He's only a

1:32:52

couple years in doing what he's

1:32:54

doing right now. And so it'll

1:32:56

be fun to watch the next

1:32:58

10 years what happens with his

1:33:01

business. Outside of your family. I

1:33:03

mean, is this where you find

1:33:05

joy, helping others build impactful companies?

1:33:07

I do. I find it thrilling.

1:33:09

There's a lot of people who

1:33:11

would like to play 18 every

1:33:14

day. When they get to retirement

1:33:16

age, my definition of 18 every

1:33:18

day is about 18 holes once

1:33:20

a month. And I would rather

1:33:22

be engaging with these young entrepreneurs.

1:33:24

I get a lot of energy

1:33:26

from that side of the equation

1:33:29

in helping them and seeing them

1:33:31

thrive over the course of time.

1:33:33

A lot of personal enjoyment comes

1:33:35

from that. And if we do

1:33:37

it, the investment side just take

1:33:39

care of itself. One of the

1:33:41

other elements that I think is

1:33:44

really important to your approach is

1:33:46

just the way in which you

1:33:48

generally will have a strong point

1:33:50

of view on any situation in

1:33:52

any one of these companies. And

1:33:54

you have ideas. You bring ideas,

1:33:57

suggestions to teams, but you're always

1:33:59

at the same time giving them

1:34:01

room. to maneuver and to develop their own insights or carry

1:34:03

an idea forward. And it just hit

1:34:05

me that really the 30 or

1:34:07

so years of being this chief

1:34:09

steward of Danahur with Steve probably

1:34:12

shaped you into this really interesting

1:34:14

source of support for a company

1:34:16

that was both owner-oriented and

1:34:18

long-term oriented. And yet you

1:34:20

got comfortable not having your

1:34:22

hands on the steering wheel. I

1:34:25

think of other investing models and

1:34:27

private equity in particular where a

1:34:29

lot of change and a lot

1:34:31

of strategy happens through control rather

1:34:34

than influence, but it does strike

1:34:36

me that you have this combination

1:34:38

of strong points of view and

1:34:41

a sense for direction and yet

1:34:43

you're always ultimately deferential to

1:34:45

those who are who are in

1:34:47

the leadership seat. Well, running a business

1:34:49

day to day is very different than

1:34:52

what Steve and I do or what

1:34:54

I do with my private

1:34:56

investment activities. You find great

1:34:58

talent. with great learning agility.

1:35:01

You help them, you kick them in the butt

1:35:03

if they get off the straight and narrow

1:35:05

a little bit, you pat them on the

1:35:07

back when they're doing great things, but

1:35:09

you do not get in their way

1:35:12

of running the day-to-day of the business.

1:35:14

That's where the fault line starts to

1:35:16

exist. If you get into the details

1:35:19

of managing them on a day-to-day

1:35:21

basis, then the relationship, it's the

1:35:23

beginning of the end. How do you

1:35:26

think about matching the characteristics you

1:35:28

like? to see in talent and

1:35:30

leaders, founders, with the structure

1:35:32

of say a recurring revenue business,

1:35:34

but overall the battlefields

1:35:36

or the secular trends that are

1:35:38

most attractive. I think we've

1:35:40

been talking about vertical market

1:35:43

software. There's many ways in

1:35:45

which those all align, but what other

1:35:47

big trends do you see over the

1:35:49

next 10 or 20 years that get

1:35:51

you excited just as places to

1:35:53

look for founders or particular

1:35:56

businesses that might fit the mold?

1:35:58

I would say so. One

1:36:00

of the great minds around this

1:36:02

is for us to one. He

1:36:04

sees a lot of these trends.

1:36:06

He's thinking about it day in

1:36:08

and day out. Obviously, everything health

1:36:10

care and efficiency related to health

1:36:13

care is a secular trend that

1:36:15

will last the rest of our

1:36:17

lifetime. So thinking about how you

1:36:19

create things that allow people to

1:36:21

live longer, healthier, happier, happier lives.

1:36:23

This is a secular trend that

1:36:25

will go on the rest of

1:36:27

our lifetime. Everything digital is happening

1:36:30

in front of us, so whether

1:36:32

it's vertical market software or other

1:36:34

forms of software. Invested in a

1:36:36

wonderful business called DataCorps, which is

1:36:38

vertical market software for industrial applications.

1:36:40

Think about the chemicals industry, the

1:36:42

food industry, anybody that's doing bulk

1:36:44

processing, DataCorps. terrific platform of software

1:36:46

applications that work for those industries.

1:36:49

So helping, whether it's health care

1:36:51

or industrial efficiency, is a great

1:36:53

secular trend that will go to

1:36:55

the rest of our lifetimes. Every

1:36:57

customer wants you to become more

1:36:59

important. They'd rather deal with less

1:37:01

suppliers than more as long as

1:37:03

you treat them fairly with innovation

1:37:06

and price and great service. If

1:37:08

you can accomplish those type of

1:37:10

things, it's wonderful, but the whole

1:37:12

mapping of the workflow is really,

1:37:14

really important. And understanding all the

1:37:16

things that are near adjacencies to

1:37:18

what your customers are doing in

1:37:20

their own shops, whether it's a

1:37:22

factory or a service center, whatever

1:37:25

the case may be, if you

1:37:27

can become more important to them,

1:37:29

you're just going to do better.

1:37:31

So we look at that as

1:37:33

well, and I call that. expanding

1:37:35

into near adjacencies where there's some

1:37:37

synergy it may come from the

1:37:39

customer being there it may come

1:37:42

from adding products to the portfolio

1:37:44

that drive efficiency. It could be

1:37:46

geographic efficiency with certain of your

1:37:48

businesses. There are all kinds of

1:37:50

ways to look at the workflow

1:37:52

as a whole and gain from

1:37:54

it. What about stage of company,

1:37:56

Mitch? I think one of the

1:37:58

drivers of the short-termism that you

1:38:01

referenced earlier, that's such a problem

1:38:03

in the investing industry, came about

1:38:05

by the fragmentation of the GP

1:38:07

community. And I think it was

1:38:09

really led by the LP community,

1:38:11

but... We've evolved into the state

1:38:13

of the world where 99% of

1:38:15

all investors will have their bucket

1:38:18

that they invest in, whether it's

1:38:20

seed in Series A, or only

1:38:22

public companies in Europe, or private

1:38:24

growth companies. How do you think

1:38:26

about the stage of company you're

1:38:28

comfortable with? I imagine if you're

1:38:30

looking to make 20 plus year

1:38:32

investments, part of this is having

1:38:35

dexterity and learning how to hold

1:38:37

companies and support companies through various

1:38:39

stages, and you have a lot

1:38:41

of experience with that. Well, the

1:38:43

earlier you can go. with competence,

1:38:45

the better, because you'd like to

1:38:47

get the companies when they're very

1:38:49

young, we're in their infancy, a

1:38:51

stage. You're dealing with venture capital

1:38:54

with seed rounds in Series A

1:38:56

and even Series B type of

1:38:58

rounds. But when you find something,

1:39:00

you want to do the seed,

1:39:02

you want to do the B,

1:39:04

you want to get access to

1:39:06

part of the ownership of a

1:39:08

public company, so you want rights

1:39:11

to... by stock in the public

1:39:13

offering. You want to take the

1:39:15

capital at all levels if you

1:39:17

believe deeply in the business and

1:39:19

just keep adding to the equation.

1:39:21

We've done this now with chapters

1:39:23

on multiple occasions. We're getting ready

1:39:25

to do it again with Arcadia

1:39:27

on another occasion, DataCorps, another business

1:39:30

I'm invested in. There's another chance

1:39:32

for. incremental capital to go in

1:39:34

and you're doing it at higher

1:39:36

valuations because these businesses are growing

1:39:38

and thriving and they're getting better

1:39:40

at what they do but if

1:39:42

you deeply believe in where the

1:39:44

businesses will continue to go to

1:39:47

continue to get capital to work

1:39:49

and not worry about having to

1:39:51

pay higher prices is a wonderful

1:39:53

thing. Everybody remembers the cheap price

1:39:55

they got for the seed stage

1:39:57

round, but you got to be

1:39:59

realistic. Well, this is such an

1:40:01

important disposition just to underscore here

1:40:03

because it's actually the polar opposite

1:40:06

of the average investor is at

1:40:08

every next stage, generally, the temptation

1:40:10

or the pressure is to exit,

1:40:12

to distribute capital. You've made a

1:40:14

good investment. it's generated or reasonably

1:40:16

strong outcome, you want to put

1:40:18

points on the board. And yet,

1:40:20

just thinking about how valuable this

1:40:23

is, how critical this is to

1:40:25

any business, any founder that's really

1:40:27

looking to build for the long

1:40:29

term to have a capital provider

1:40:31

that is not only open-ended with

1:40:33

their time rise in at entry,

1:40:35

but is so long as the

1:40:37

project is continuing and compelling way

1:40:39

to continue to support. and all

1:40:42

the time that is wasted on

1:40:44

going out and trying to recruit

1:40:46

a whole other set of investors

1:40:48

at a new stage, the complexity

1:40:50

that comes with having investors that

1:40:52

have had different entry points and

1:40:54

have different expectations for the business

1:40:56

and different points of view because

1:40:59

their time horizons are different. And

1:41:01

this seems like a really important

1:41:03

feature. And I think the ideal

1:41:05

is to just be there from

1:41:07

day one, structure, be as supportive

1:41:09

in helping to structure the battleship.

1:41:11

to get through anything and start

1:41:13

that journey as early as possible.

1:41:15

And when we talk to great

1:41:18

GP friends of ours who may

1:41:20

be focused more on stage specific

1:41:22

investing, I think most of them

1:41:24

feel like it's a set of

1:41:26

handcuffs that are put on them

1:41:28

by their LPs because take early

1:41:30

stage investing for an example. I

1:41:32

mean, you make 50 early stage

1:41:35

investments, you live with them for

1:41:37

a few years. Who besides that

1:41:39

investor? is in a better position

1:41:41

to underwrite that company. At that

1:41:43

point, you literally probably know the

1:41:45

company better than any other investor,

1:41:47

and yet oftentimes you're hamstrung from,

1:41:49

say, bringing out the cannon. Let

1:41:51

me tell you a couple stories

1:41:54

here. First, Wilthorne Dyke did a

1:41:56

great study that looked at PE

1:41:58

making an initial investment in a

1:42:00

business, selling an investment to another

1:42:02

PE, who made more money than

1:42:04

the first PE, who sold to

1:42:06

the third PE, who made more

1:42:08

money than the first and the

1:42:11

second combined. They've channeled a lot

1:42:13

of capital in and out to

1:42:15

get their fee structures or to

1:42:17

get to the next fund or

1:42:19

to return capital to their investors

1:42:21

very inefficient. They could have held

1:42:23

it all that time and made

1:42:25

it all on a tax-free basis

1:42:27

for their investors, but that's not

1:42:30

what the model subscribes. Another story

1:42:32

that I just heard yesterday, the

1:42:34

investor will stay unnamed as well

1:42:36

the business, but they sold a

1:42:38

business for many billions of dollars

1:42:40

to a strategic publicly traded company.

1:42:42

Five years earlier... and they've owned

1:42:44

this investment now for 10 years,

1:42:47

but five years earlier, they sold

1:42:49

80% of their investment to return

1:42:51

money to their shareholders at a

1:42:53

very nice profit. Still retaining 20%.

1:42:55

That 20% that just got sold

1:42:57

was worth more than the 80

1:42:59

that they sold it for five

1:43:01

years earlier. And it's no fault

1:43:03

of theirs. It's what the model

1:43:06

requires. to keep the engines greased

1:43:08

and flowing. It doesn't mean we

1:43:10

have to partake in that type

1:43:12

of thing. I would have rather

1:43:14

owned the whole thing and then

1:43:16

sold for the big dollars or

1:43:18

continued to own the business. We

1:43:20

earlier are talking about hundred baggers

1:43:23

and I think it's natural for

1:43:25

some folks listening to say, oh,

1:43:27

that's kind of crazy talk. How

1:43:29

many hundred baggers are there really?

1:43:31

But I think the example you

1:43:33

just provided with three private equity.

1:43:35

players, for example, where each one

1:43:37

earns five times their capital over

1:43:39

the course of 25 years, if

1:43:42

that original investor was able to

1:43:44

maintain that investment rather than sell

1:43:46

it at a 5X, that 5X.

1:43:48

theory became 25x and then another

1:43:50

5x became your 125x, but whose

1:43:52

purpose built to be able to

1:43:54

hold on structurally and temperamental? I

1:43:56

don't know whether we're going to

1:43:59

get 50 to 100 baggers on

1:44:01

these vertical market software deals, but

1:44:03

we're going to get a lot

1:44:05

of baggers one way or the

1:44:07

other, and we're going to get

1:44:09

great returns without massive amounts of

1:44:11

risks. And if we get one

1:44:13

or two, 50 to 100 baggers

1:44:16

in there, the whole portfolio of

1:44:18

vertical market software. is going to

1:44:20

turn into a credible investment as

1:44:22

a whole. One reflection that is

1:44:24

vital here is that we're identifying

1:44:26

people who are wired in this

1:44:28

way, who want to think long

1:44:30

term, but also who are comfortable

1:44:32

having the vast majority of their

1:44:35

net worth in that company they're

1:44:37

building in a very illiquid way.

1:44:39

They're not looking for a distribution

1:44:41

at year five or year 10

1:44:43

or year 15. If anything, by

1:44:45

then it's de-risk, and they want

1:44:47

to double down what they have

1:44:49

in it. And I just think

1:44:52

it's a rare... situation where, like

1:44:54

Rick, you said, matching the temperament

1:44:56

with the structure. My guess is

1:44:58

there are a lot of founders

1:45:00

out there who, in theory, want

1:45:02

this, but because they usually structure

1:45:04

their cap table in the more

1:45:06

typical way, that ability and that

1:45:08

desire fades away by your five

1:45:11

or ten, just because of your

1:45:13

pressure to have some outcomes or

1:45:15

maybe some cash flow come out.

1:45:17

It's probably to many people becoming

1:45:19

crystal clear how this focus on

1:45:21

secular trends becomes more and more

1:45:23

important the longer your time horizon

1:45:25

is. you're looking to just kind

1:45:28

of quickly get in and then

1:45:30

out of something, dress it up

1:45:32

a little bit, make a little

1:45:34

bit of money. What's happening at

1:45:36

the secular level is just not

1:45:38

usually as important. But if you're

1:45:40

messing 10, 20 year time horizon,

1:45:42

you've got to be obsessed with

1:45:44

this. Everything that you're talking about,

1:45:47

I think that people would say

1:45:49

are areas of great importance, impact,

1:45:51

and mission criticality. Health care, everything

1:45:53

that we're doing together, at least

1:45:55

in software and workflow efficiencies. These

1:45:57

are things that help companies and

1:45:59

help people. ultimately with better, cheaper,

1:46:01

faster outcomes. And then compare that

1:46:04

to the evolution of Danahur, helping

1:46:06

to realize life's full potential and

1:46:08

becoming a life sciences global juggernaut.

1:46:10

Is that coincidence this convergence? This

1:46:12

convergence? I mean, I think we

1:46:14

live in a world and we

1:46:16

see this all the time with

1:46:18

our students of increasing interest in

1:46:20

impact investing in ESG and everybody

1:46:23

wants to. make their mark as

1:46:25

an investor with a social component

1:46:27

too. And yet it seems like

1:46:29

embedded in these businesses that you

1:46:31

tend to like the back that

1:46:33

are secularly strong areas. They all

1:46:35

have their own mission impact component

1:46:37

to them. Oh, they have to.

1:46:40

I mean, sumis is obviously doing

1:46:42

great work for people in desperate

1:46:44

need of specially health care. And

1:46:46

getting them access to the best

1:46:48

doctors in the country virtually within

1:46:50

a very short period of time,

1:46:52

in many cases hours or a

1:46:54

day or two, for a need,

1:46:56

whether it be for an orthopedic

1:46:59

surgery or a cancer diagnosis or

1:47:01

some other form of disease, for

1:47:03

them to be able to deal

1:47:05

with the best docs in the

1:47:07

country, I think is really an

1:47:09

important thing. And they did it

1:47:11

the smart way. They built the

1:47:13

infrastructure first. And now the challenge

1:47:16

that Julian and his team will

1:47:18

have is scaling the business will

1:47:20

help with investors bringing the right

1:47:22

talent in that can help the

1:47:24

businesses scale for the very needs

1:47:26

that they have. But think about

1:47:28

a recent gray good scene. We're

1:47:30

talking about the intersection of health

1:47:32

and beauty. Who doesn't want to

1:47:35

look good and do it with

1:47:37

healthy products? When you have the

1:47:39

testimonials of people that come back

1:47:41

and say, not only is my

1:47:43

hair look great, but you've solved

1:47:45

my problem with Acme, because we

1:47:47

know the toxicity of a lot.

1:47:49

of these shampoos seep into the

1:47:52

pores of different people and create

1:47:54

massive acme problems, seeing eliminates that.

1:47:56

And who doesn't want to have

1:47:58

more hair on their head? God

1:48:00

knows I wish I'd been using

1:48:02

scene earlier on. I might have

1:48:04

a little more hair on my

1:48:06

head than I have right now.

1:48:08

I'm with you, Mitch. So many

1:48:11

of these conversations with you around

1:48:13

firing bullets, but then concentrating. In

1:48:15

our class, we've had a lot

1:48:17

of folks talk about biotech and

1:48:19

life sciences. Same thing on... vertical

1:48:21

market software. More recently, Rick and

1:48:23

I have been concocting an idea

1:48:25

to convene all the best thinkers

1:48:28

on vertical market software. Down our

1:48:30

way, we'll throw a shameless plug

1:48:32

out there, maybe in the November

1:48:34

time frame, near the Gulf Coast.

1:48:36

I think we've learned this from

1:48:38

Eumich, getting the best thinkers on

1:48:40

a topic. and spending most of

1:48:42

our days in these areas and

1:48:44

digging in is what's going to

1:48:47

lead to these extraordinary outcomes. It's

1:48:49

going to give us the confidence

1:48:51

to double down on a number

1:48:53

of these platforms and then hopefully

1:48:55

on earth that next layer of

1:48:57

talent who wants to build these

1:48:59

because they know that maybe we

1:49:01

have, in my case, a limited

1:49:04

experience in your case, a lot

1:49:06

of experience starting to work through

1:49:08

some of these issues and areas

1:49:10

of strategy, they really are universal.

1:49:12

So think about this too. If

1:49:14

we have half a dozen or

1:49:16

more, shots on goal with vertical

1:49:18

market software companies that were invested

1:49:21

in. What's going to happen here?

1:49:23

We're going to learn from each

1:49:25

other, and we're going to be

1:49:27

able to pass those judgments on.

1:49:29

This space is big enough for

1:49:31

everybody to play without getting anybody's

1:49:33

way. And if we can take

1:49:35

those learnings and pass them on

1:49:37

or even create a small corporate

1:49:40

infrastructure or a learning center, for

1:49:42

better words, how is AI going

1:49:44

to impact these businesses? Who's doing

1:49:46

the best thinking around that? How

1:49:48

do we leverage all that thinking

1:49:50

across the portfolio of these investments

1:49:52

we've made? I think that we

1:49:54

create potentially better outcomes. So we've

1:49:57

shot these bullets, we've now gotten

1:49:59

the cannon out in vertical market

1:50:01

soft. and we have a fiduciary

1:50:03

responsibility to be ahead of the

1:50:05

curve and thinking about what can

1:50:07

happen to these businesses that are

1:50:09

problematic and get ahead of that

1:50:11

curve and be the ones that

1:50:13

reinvent rather than get disrupted. All

1:50:16

right, there's another area of

1:50:18

compounding, benchmarking, leadership, excellence,

1:50:20

we need to get

1:50:23

into. That's about the boys

1:50:25

in Burgundy and gold. You're wearing

1:50:27

your commanders gear. here as we

1:50:29

sit, and we're in draft season

1:50:31

right now as we record. What

1:50:33

lessons do you think you've been able

1:50:35

to apply in your first year as

1:50:38

an owner of the Washington commanders

1:50:40

from your experiences, whether

1:50:42

it's at Danahur, Glennstone,

1:50:44

or more broadly, that are

1:50:46

really applicable to an NFL

1:50:48

franchise in ways maybe outsiders

1:50:51

wouldn't see? We have to go

1:50:53

back to the beginning to understand

1:50:55

why I made this investment and

1:50:57

what the opportunity that we

1:50:59

see going forward is. So the

1:51:02

former Redskins, now the commanders,

1:51:04

were a team I grew up

1:51:06

with. I really don't have an

1:51:08

interest in investing in sports other

1:51:11

than this asset. And it's a

1:51:13

love for this team, and even more

1:51:15

importantly, a love for what

1:51:18

we refer to as the DMV,

1:51:20

the District of Maryland and Virginia,

1:51:22

and bringing 10 million fans.

1:51:25

out of a horror movie that

1:51:27

they've been in for the last

1:51:29

24 years. It's been a difficult

1:51:32

run for this franchise, top

1:51:34

five franchise in the

1:51:36

country, and what arguably

1:51:38

is the most important

1:51:41

sport for sure in North

1:51:43

America and maybe the world.

1:51:45

And Josh Harris and I

1:51:47

felt deeply passionate about

1:51:49

creating a stewardship. to

1:51:52

rehabilitate this franchise

1:51:54

to the iconic

1:51:56

nature it had during the

1:51:58

80s and the 90s. And one

1:52:00

of the lessons that you learn

1:52:02

is with a brand like this,

1:52:04

you can do a lot of

1:52:06

nasty things to the brand and

1:52:08

the brand ends up surviving because

1:52:10

of its strength. And that's what

1:52:12

happens with NFL franchises in the

1:52:14

top 10 markets. So we look

1:52:16

at ourselves as the stewards of

1:52:18

rehabilitating this franchise and the same

1:52:21

principles apply to this asset. as

1:52:23

any of the other assets that

1:52:25

we're talking about. First of all,

1:52:27

the demographics are wonderful for the

1:52:29

NFL. The powerful position that they

1:52:31

have as an organization and the

1:52:33

passion around the fan base of

1:52:35

NFL teams is second to none.

1:52:37

And it all starts with getting

1:52:39

the right talent in place. And

1:52:41

there was a talent migration that

1:52:43

took place at the commanders because

1:52:45

of the commanders. and the difficulty

1:52:47

that he had with the community

1:52:49

at large. And it was tough

1:52:51

for him to find people that

1:52:53

want to come to work every

1:52:55

day. That shared the passion and

1:52:57

enthusiasm to build the business without

1:52:59

him getting in the way. Now,

1:53:01

we could talk about lots of

1:53:03

negativity, but for us, it all

1:53:05

started with getting a great general

1:53:07

manager in place. We hired Adam

1:53:09

Peters. Going away the best candidate

1:53:11

that was on the board for

1:53:13

us to go get. to help

1:53:15

us sort through player personnel and

1:53:17

building of the team. We hired

1:53:19

Dan Quinn, former head coach for

1:53:22

the Atlanta Falcons, was the defensive

1:53:24

coordinator for the Dallas Cowboys. What

1:53:26

I love about Dan is he's

1:53:28

a humble guy, he's beloved around

1:53:30

the league, and he wants to

1:53:32

reinvent himself. And when he lost

1:53:34

his job in Atlanta, he passionately

1:53:36

tells the story about how... He

1:53:38

hired somebody to help himself diagnose

1:53:40

everything that happened in Atlanta and

1:53:42

what were the lessons learned. What

1:53:44

more can you ask for from

1:53:46

somebody than that? And why wouldn't

1:53:48

you give a guy who's got

1:53:50

a chip on his shoulder now,

1:53:52

a second shot? Because he wanted

1:53:54

to learn and had the learning

1:53:56

agility and the internal thought process

1:53:58

to say, I need to go

1:54:00

get some help to basically reinvent

1:54:02

myself. This is great human being,

1:54:04

and I think he's going to

1:54:06

do wonders. And he's proven out

1:54:08

to be a talent magnet. That

1:54:10

was part of our thesis and

1:54:12

also hiring Dan and Adam is

1:54:14

that these guys would attract great

1:54:16

people around him. So we've now

1:54:18

started to bring in proven veterans

1:54:21

who have a locker room presence

1:54:23

that are going to change the

1:54:25

way people think about how they

1:54:27

play the game. I mean you

1:54:29

bring a guy like Bobby Wagner

1:54:31

in. He's going to be a

1:54:33

first round ballad hall of famer.

1:54:35

He's only got a year, two,

1:54:37

maybe three left. in his capabilities,

1:54:39

but what he can do for

1:54:41

the organization from a mentality standpoint,

1:54:43

how you practice, how you play

1:54:45

the game, how you think about

1:54:47

leadership, and how you inspire others,

1:54:49

we've got a lot of other

1:54:51

bodies that we've brought in as

1:54:53

well. And so we've created a

1:54:55

strategic vision for what we want

1:54:57

a Washington commander to be, an

1:54:59

Adam. and DQ are executing upon

1:55:01

that. It's going to be uneven

1:55:03

along the way. We've got a

1:55:05

lot of rebuilding to do. They

1:55:07

call it recalibrating. And we'll get

1:55:09

there. If we draft well and

1:55:11

we get our quarterback, we're going

1:55:13

to get there really fast. If

1:55:15

it takes a little time, that's

1:55:17

okay. This is a rebuilding. I've

1:55:19

said to them over and over

1:55:22

again. We have to look at

1:55:24

this as like we're building a

1:55:26

house. Brick by brick. Layer by

1:55:28

layer. until the house gets built

1:55:30

the right way and can sustain

1:55:32

itself. We can't guarantee Super Bowls,

1:55:34

but what we want to guarantee

1:55:36

is that we're perennial playoff contenders.

1:55:38

And when you make the playoffs

1:55:40

on a regular basis, other good

1:55:42

things are likely to happen in

1:55:44

due course. So that's the way

1:55:46

we're thinking about this. This will

1:55:48

not go down as the greatest

1:55:50

investment I ever made. I think

1:55:52

we'll do just fine long term,

1:55:54

but the idea here is more

1:55:56

about a philanthropic mission to rehabilitate

1:55:58

the 10 million fans and give

1:56:00

them Sunday afternoon. reasons to re-engage

1:56:02

with football in the DMV. And

1:56:04

I think it's starting to happen.

1:56:06

We feel it. We sense it.

1:56:08

The building in Ashburn, Virginia, where

1:56:10

our headquarters are and our practice

1:56:12

facilities are, there's a different energy

1:56:14

level, right now in the building,

1:56:16

and we're all crescendoing now that

1:56:18

we've finished free agency, and by

1:56:20

the way, signing 20 new free

1:56:23

agents, and a handful of our

1:56:25

own on top of that we

1:56:27

re-signed. is kind of unheard of,

1:56:29

turning that much of the organization

1:56:31

over. So once again, talent, it's

1:56:33

all about talent acquisition. And now

1:56:35

we've got six choices in the

1:56:37

top 100 of the draft and

1:56:39

Adam and DQ and the team

1:56:41

need to choose wisely, but Adam

1:56:43

has a history of pretty good

1:56:45

selection. comes from some pretty good

1:56:47

places. He started in New England

1:56:49

where he won a few Super

1:56:51

Bowls. He went to Denver and

1:56:53

recalibrated the organization there and they

1:56:55

won a Super Bowl with Peyton

1:56:57

Manning and he left for San

1:56:59

Francisco where he took another step

1:57:01

up in his career and ultimately

1:57:03

was part of the organization that

1:57:05

turned that franchise back around. Obviously

1:57:07

took them to the Super Bowl

1:57:09

this year. And he was ready,

1:57:11

Adam was ready for prime time.

1:57:13

Now he's our new general manager

1:57:15

and so far so good. So

1:57:17

this is going to be an

1:57:19

exciting journey. I don't think the

1:57:21

exposure publicity wise is the thing

1:57:24

that makes me very happy, but

1:57:26

it's a... necessary evil to go

1:57:28

along with, I think, the work

1:57:30

that we want to do to

1:57:32

try to make 10 million people

1:57:34

happy. Part of the commitment to

1:57:36

benchmarking, you're a master of voice

1:57:38

of customer and trying to understand,

1:57:40

first of all, who your customer

1:57:42

is and what they really, truly

1:57:44

want. And I know you've spent

1:57:46

a lot of time talking to

1:57:48

fans, but also talking to the

1:57:50

players, the talent, coaches as well.

1:57:52

What have you learned about these

1:57:54

elite athletes that have gotten to

1:57:56

the absolute pinnacle of their profession.

1:57:58

What is it that they have

1:58:00

told you that they want to

1:58:02

see? Well, their everyday human beings

1:58:04

and one of the things that

1:58:06

I did with Josh as well

1:58:08

as others is last year, every

1:58:10

week, I had a lunch sit

1:58:12

down with 10 to 12 of

1:58:14

the players and we would go

1:58:16

around the table and introduce ourselves

1:58:18

and say a little something about

1:58:20

ourselves, where we grew up, what

1:58:23

our family, history is, our collegiate.

1:58:25

careers and what we aspire to.

1:58:27

And we all shared our stories.

1:58:29

And then I always ask the

1:58:31

question, so guys, what is it

1:58:33

that you see here that really

1:58:35

we should be doing differently? One

1:58:37

of the stalwart players who will

1:58:39

stay unnamed, but he's a great

1:58:41

one, raises his hand and he

1:58:43

says, Mr. Rails. I said, no,

1:58:45

no, no, no, no, Mitch, we

1:58:47

don't go by Mr. around here.

1:58:49

He said, one of the things

1:58:51

that's really impactful to us is

1:58:53

When we play a game in

1:58:55

our home stadium, we have more

1:58:57

fans rooting for the visiting team

1:58:59

than we do our own team.

1:59:01

And we have lots of negativity

1:59:03

in the stands because of the

1:59:05

former owner. And we actually like

1:59:07

playing games on the road more

1:59:09

than we like playing at home.

1:59:11

And I sunk in my chair

1:59:13

and I said, oh, I'm so

1:59:15

sorry to hear you say that,

1:59:17

but I also understand. And I

1:59:19

can't. commit to you that we

1:59:21

can get every fan for an

1:59:24

opposing team. out of the stands

1:59:26

right away. But what I can

1:59:28

commit to you is we will

1:59:30

sell every one of these games

1:59:32

out. We will get the presence

1:59:34

of commanderism back into the stadium.

1:59:36

And the first game of the

1:59:38

season was against the Arizona Cardinals

1:59:40

and fortunately we know Arizona fans

1:59:42

don't really travel. So when the

1:59:44

guys came out of the tunnel

1:59:46

for the first game to a

1:59:48

sellout crowd, everybody wearing Burgundy and

1:59:50

gold. The emotions were off the

1:59:52

chart and wouldn't you know it?

1:59:54

It's one of the few games

1:59:56

that we won this year But

1:59:58

it's a testament to what can

2:00:00

be done and I think we'll

2:00:02

sell every game out this year

2:00:04

and we'll have less opposing Team

2:00:06

fans in the stands five years

2:00:08

from now who have very little

2:00:10

opposing fans in the stands ten

2:00:12

years from now We won't be

2:00:14

selling a ticket to an opposing

2:00:16

fan and it'll get back to

2:00:18

the way it used to be

2:00:20

in the 80s and the 90s

2:00:22

where there was a waiting list

2:00:25

to buy tickets to come to

2:00:27

the game. Nobody dare wanted to

2:00:29

sell their seats to anybody else

2:00:31

because they wanted to be at

2:00:33

every game. And this is just

2:00:35

a journey that's going to take

2:00:37

time to come to grips with.

2:00:39

But we also listened to them.

2:00:41

They said, one of the guy

2:00:43

said, you see this shampoo I'm

2:00:45

using, head and shoulders? Can't we

2:00:47

do better? I said, wow, I

2:00:49

didn't know that, but I do

2:00:51

know a little something about shampoo.

2:00:53

He said, how in the world

2:00:55

do you know something about shampoo?

2:00:57

I said, just trust me. So

2:00:59

I made a little arrangement for

2:01:01

scene. Scene is now in the

2:01:03

locker room, both at our practice

2:01:05

facilities and at the stadium, and

2:01:07

everybody is a happy scene shampoo.

2:01:09

user these days and now wouldn't

2:01:11

you know it they're saying where

2:01:13

do I get this stuff I

2:01:15

want my wife to have access

2:01:17

to this and now seen as

2:01:19

a sponsor of the commanders. So

2:01:21

it's awesome the way this journey

2:01:23

goes. It's little things, but it's

2:01:26

asking the question and letting your

2:01:28

customer tell you what matters to

2:01:30

them. It really comes down to

2:01:32

this unified vision around building a

2:01:34

winning culture. And I think the

2:01:36

fans are naturally after 20-something years.

2:01:38

They're going to come around, but

2:01:40

you've got to start with the

2:01:42

organization. and purpose and values and

2:01:44

all of that is being developed

2:01:46

as we speak. I've got a

2:01:48

layout of all that that I

2:01:50

would really like to see implemented

2:01:52

here in the not too distant

2:01:54

future that will come. We've lost

2:01:56

a generation of fans. If you're

2:01:58

eight years old to call it

2:02:00

25 years old, you learn to

2:02:02

give your Sundays to other things

2:02:04

other than NFL football in Washington

2:02:06

and we need to get those

2:02:08

people back. but more importantly we

2:02:10

need to cultivate the next generation

2:02:12

of fans. I have this vision

2:02:14

where every call it third or

2:02:16

fourth grader should come to a

2:02:18

hall of fame that we're going

2:02:20

to build that will become part

2:02:22

of our stadium complex or part

2:02:25

of our new practice facilities. We're

2:02:27

not quite sure where we want

2:02:29

to do that yet. But the

2:02:31

commanders should pay for the transportation

2:02:33

and the teachers and the lunch

2:02:35

that's necessary. for any kid in

2:02:37

the third or fourth grade within

2:02:39

a hundred miles of the stadium

2:02:41

to come to this hall of

2:02:43

fame and see the history of

2:02:45

the team and if it's at

2:02:47

the stadium walk out onto the

2:02:49

field and look up at the

2:02:51

mass around and daydream a little

2:02:53

bit about coming to a ball

2:02:55

game and then leave with a

2:02:57

hat and t-shirt compliments of the

2:02:59

commanders and hopefully we build fans

2:03:01

for life. And that's what it's

2:03:03

going to take over the course

2:03:05

of time to really re-engage the

2:03:07

community in a way. that just

2:03:09

hasn't existed for the last 24

2:03:11

years. Well it's making the long-term

2:03:13

investment but it's this orientation that

2:03:15

this is something bigger than ourselves

2:03:17

and bigger than just football. There's

2:03:19

only two places that I can

2:03:21

think of in the world where

2:03:23

people of any color, any religion,

2:03:26

any sexual orientation and more can

2:03:28

gather for a common cause. Those

2:03:30

two places, stadiums, stadiums. and art

2:03:32

museums. I happen to have the

2:03:34

privilege of being associated with both

2:03:36

now. Churches, synagogues, very homogeneous. If

2:03:38

you don't get the multi-dimensional total,

2:03:40

what the world looks like today,

2:03:42

in any one of those places

2:03:44

of worship, they're important places, but

2:03:46

everybody gathers for a common cause

2:03:48

at stadiums and museums. It's just

2:03:50

different, and like I said, I'm

2:03:52

privileged to be part of something

2:03:54

like that. By the way, to

2:03:56

show the change that's starting to

2:03:58

take place. Dan Quinn, our new

2:04:00

coach, when he had the first

2:04:02

team meeting, he said, we're going

2:04:04

to play some musical chairs here.

2:04:06

Everybody kind of looked at him,

2:04:08

and he said, you offensive guys

2:04:10

all sitting together? No, no, no,

2:04:12

no, no, no. You defensive guys

2:04:14

all sitting together? No, no, no,

2:04:16

no, no, no. Every offensive guy

2:04:18

must sit next to a defensive

2:04:20

guy, and every defensive guy must

2:04:22

sit next to an offensive guy,

2:04:24

and you guys got to get

2:04:27

to get to get to get

2:04:29

to get to know each other.

2:04:31

We're all in this together to

2:04:33

be a team. We got to

2:04:35

rely on each other here. So

2:04:37

when the offense is down a

2:04:39

little bit, the defense got to

2:04:41

pick it up and vice versa.

2:04:43

You guys got to lean on

2:04:45

each other all year long. So

2:04:47

let's get to know each other

2:04:49

well. And that's very different than

2:04:51

what happened under the last administration.

2:04:53

As we're coming near the end

2:04:55

of our time here at Glenstone,

2:04:57

you mentioned art museums and stadiums.

2:04:59

I wanted to throw out just

2:05:01

one last story that I think.

2:05:03

epitomizes you Mitch and this was

2:05:05

last fall on campus of Notre

2:05:07

Dame, you flew into teach our

2:05:09

class, it was the Notre Dame

2:05:11

U.S.C. weekend. Your singular focus was

2:05:13

on teaching the students, passing along

2:05:15

a lot of stories, lessons, what

2:05:17

you would do in their shoes,

2:05:19

and then it was we had

2:05:21

50 yard-lined seats, we had great

2:05:23

seats of the game, that didn't

2:05:25

matter to you. It was I

2:05:28

want to go see inner workings

2:05:30

of Notre Dame Stadium, I want

2:05:32

to go down, see the freight

2:05:34

elevator, how the they were asking

2:05:36

all those 50 museums around the

2:05:38

world 20 years ago when you

2:05:40

were designing Glenstone. So this is

2:05:42

a word of warning to all

2:05:44

the NFL owners out there. The

2:05:46

benchmarking has begun and it was

2:05:48

amazing to see your passion for

2:05:50

that real time and we're so

2:05:52

excited for what's ahead for the

2:05:54

commanders for Glenstone for all the

2:05:56

projects we're working on together. Well,

2:05:58

thank you for that. By the

2:06:00

way, we did do a tour

2:06:02

of every stadium of an away

2:06:04

game. that we went to, we

2:06:06

would arrive at the stadium at

2:06:08

10 and spend two hours touring

2:06:10

around each of those stadiums asking

2:06:12

the same type of questions. What

2:06:14

are you doing that's really great?

2:06:16

What would you do over and

2:06:18

over again? Would you miss along

2:06:20

the way? And some of the

2:06:22

learnings were just extraordinary. Good stuff.

2:06:24

I want to just underscore. We've

2:06:27

touched so much on the role

2:06:29

that learning agility plays in a

2:06:31

leader and We didn't know you

2:06:33

40 years ago, but I have

2:06:35

to think that you're just one

2:06:37

of those rare ones where your

2:06:39

curiosity and your ability to change

2:06:41

your mind and your interest in

2:06:43

learning new things seems like it's

2:06:45

only accelerating. I mean, we struggle

2:06:47

to keep up with you, but

2:06:49

it really is inspiring. And the

2:06:51

underlying impact that these lessons... half

2:06:53

on these companies and ultimately on

2:06:55

society. I'm sure it's not lost

2:06:57

on you, but it's something that

2:06:59

I think really deserves a light

2:07:01

to be shined on it and

2:07:03

we're just really grateful. to obviously

2:07:05

be in your in

2:07:07

your orbit, to

2:07:09

learn from you

2:07:11

directly, but also

2:07:13

that you would

2:07:15

be willing to

2:07:17

step into this

2:07:19

classroom and for the

2:07:21

benefit of others,

2:07:23

whoever else is

2:07:25

out there to

2:07:28

to listen and

2:07:30

learn impart impart some

2:07:32

of that wisdom.

2:07:34

thank you you for

2:07:36

your contribution today

2:07:38

and also just

2:07:40

for all that

2:07:42

you're doing out

2:07:44

there in the

2:07:46

world in improve

2:07:48

a lot of

2:07:50

mankind. lot of mankind. it's

2:07:52

appreciated. these things

2:07:54

compound on themselves.

2:07:56

If we get

2:07:58

enough of it

2:08:00

going out there,

2:08:02

it might change

2:08:04

the short -term

2:08:06

dynamic of the

2:08:08

way people think

2:08:10

into a long -term

2:08:12

visionary thinking model. we'll see

2:08:14

see what happens.

2:08:16

I I like

2:08:18

to say I

2:08:20

just got to

2:08:22

live long enough

2:08:24

to see the see

2:08:26

the 30 year year

2:08:29

start to come

2:08:31

in the years

2:08:33

to come and

2:08:35

be like a

2:08:37

proud parent their

2:08:39

kids grow up.

2:08:41

their kids grow up.

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