In this episode, we have a conversation about continuous improvement in higher education.  Our guest is Will Miller.  Will serves as Associate Vice President for Continuous Improvement and Institutional Performance at Embry-Riddle Aeronautical University, where he and his colleagues also host the annual Continuous Improvement Summit, which is open to the broader higher education community.

Links to resources mentioned during this episode:

Embry-Riddle Aeronautical University:

https://erau.edu/

Continuous Improvement Summit, hosted by Embry-Riddle:

https://erau.edu/continuous-improvement/continuous-improvement-summit

This season of Leading Improvements in Higher Education is sponsored by the Center for Assessment and Research Studies at James Madison University; learn more at jmu.edu/assessment.

Episode recorded: March 2025.  Host:  Stephen Hundley.  Producers:  Chad Beckner and Angela Bergman.  Original music:  Caleb Keith.  This award-winning podcast is a service of the Assessment Institute in Indianapolis; learn more go.iu.edu/assessmentinstitute.