Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
Invest Rico supports this this
0:02
marketplace What's next in in
0:05
That's not the right question. It's where?
0:07
Puerto Rico, than than just
0:09
a tropical paradise, It's innovation's paradise, where
0:11
startups and global players coexist
0:13
in a vast and vibrant
0:15
ecosystem, where talent runs
0:17
deep, deep, highly skilled, and bilingual. Plus,
0:20
island offers the most competitive tax
0:22
incentives in the U .S. the US. If
0:24
If you believe your business can
0:26
go anywhere, Puerto Rico is the
0:28
place. Find Find out more at investpr
0:30
.org At podcast. learning
0:32
At At Capella University, learning the right skills
0:34
could make a difference. That's
0:37
why our business teach you relevant skills
0:39
you can take from the can take
0:41
from the workplace. room to the A different
0:43
future is closer than you think.
0:45
With Capella University, learn more at
0:47
capella .edu. Capella.EDU. On
0:50
the show show today, national
0:52
national security, insurance in
0:54
the climate crisis, and
0:57
uncertainty as an
0:59
economic indicator. From American
1:01
public media, this
1:03
is is marketplace. In
1:13
In Baltimore, I'm Amy Amy Scott Kai Rizdahl.
1:15
It's Thursday, It's Thursday, January Good to
1:17
Good to have you with us.
1:20
With just days left in his administration,
1:23
President Joe Biden is reportedly
1:25
preparing new rules to limit
1:27
the flow of the .S. artificial
1:29
intelligence technology around the world. around
1:31
The rules are aimed at
1:33
preventing adversaries like China and
1:35
Russia from accessing AI chips.
1:37
AI chips. tech industry that makes
1:39
and sells those chips, though,
1:41
is not too pleased. Sabree
1:44
Beneshaw reports. AI chips can go
1:46
can go into phones, they can
1:48
also go into drones. is a Scott
1:50
Jones is a senior non fellow at the
1:52
Stimson Center. Semi-conductors will
1:54
be at the very heart
1:56
of of fighting capability the next
1:58
generation. generation. He says that concern has been
2:00
at the heart of the Biden Biden
2:02
efforts to limit the spread of AI the
2:04
and chip -making capabilities. Any day now,
2:06
it's expected to announce a new set
2:09
of rules. announce a new it does is it it does
2:11
is it buckets into different groups. Allen Allen
2:13
is with the Center for Strategic
2:15
and International Studies. Some U .S. U.S.
2:17
would get advanced AI chips, no
2:19
problem. Other countries, including China, wouldn't
2:21
be allowed to get them get
2:24
all. all. And And then there's the the group
2:26
of countries that are in the middle. middle.
2:28
And they they are subject
2:30
to certain restrictions on the
2:32
conditions under which those exports
2:34
of AI chips can take
2:36
place and also also the overall
2:38
quantities of AI chips that
2:40
can be sold. further than rules go
2:42
further than previous attempts to control
2:44
tech. Peter Lichtenbaum is a partner a
2:47
firm Covington law firm started out
2:49
with China. It But now with
2:51
looking but now we're the U .S.
2:53
seeking to regulate globally
2:55
the diffusion of these these chips.
2:57
Some tech companies are not happy with
2:59
what's known so far about the
3:01
rules. a It's a really bad idea. is
3:03
Oxman is president of the Information
3:05
Technology Industry Council, which represents, among others,
3:07
Apple, Intel, and Amazon. Intel, and we're
3:09
not just talking about limiting access
3:11
to countries of concern. concern. We're
3:13
we're talking about limiting access to our allies
3:16
around the world. world. Forcing them, he
3:18
says, to look elsewhere and undermining
3:20
U .S. industrial dominance. So far,
3:22
the Biden administration's efforts to
3:24
control the spread of AI the
3:26
have actually slowed China's development of
3:28
the technology, says CSIS's Gregory Gregory
3:31
Allen. is looking pretty stuck. China may
3:33
But China may retaliate with
3:35
its own export controls and sanctions
3:37
against the the .S. New New York,
3:39
I'm I'm Sabri Beneshore for Marketplace.
3:41
Marketplace. On
3:45
Wall Wall Street, numbers numbers from U
3:47
.S. stock markets which which closed
3:49
for the national day of Morning for
3:51
former Jimmy Carter. We'll have other
3:53
details when we do the
3:55
numbers. do the numbers. Wildfires
4:24
continue to burn in
4:26
Los Angeles County with dangerous
4:29
weather conditions expected through tomorrow
4:31
night. At least At
4:33
people have died, have died. An
4:35
early estimates suggest the economic
4:37
damage could exceed $50
4:39
billion. The fires The a will
4:41
be a huge test for
4:44
California's already property insurance market.
4:46
Ben Keys is a professor of
4:48
real estate and finance at
4:50
the Wharton School. Welcome to the
4:52
program. Thanks for having me. me.
4:54
So Ben, these fires are burning as
4:56
California's in the midst of the midst
4:58
of a really a insurance crisis. How
5:00
would you describe the situation there?
5:02
there? Yeah, I think I think the
5:04
crisis really comes from the household
5:06
level. California's insurance market
5:08
has been very tightly regulated
5:10
for a long time, and
5:12
that's made the market generally
5:14
favorable for consumers. But
5:17
climate change induced disasters in
5:19
recent years have really have
5:21
that system. It's led a
5:23
number of large insurers to
5:25
exit the state or circumscribe
5:27
where they write policies, and
5:29
it's pushed a lot of
5:31
homeowners into into the insurer of
5:33
last resort, the fair plan. plan.
5:35
Yeah, I I I think at think
5:37
at the Financial Times today
5:39
that the fair plan plan of
5:42
the end of September had
5:44
almost $6 billion of exposure
5:46
of in the Pacific the Pacific Palisades
5:48
fires are burning. these fires How
5:50
does California absorb these losses?
5:52
Well Well, historically, these
5:54
types of fair plans were designed
5:56
to be a a -Aid on
5:58
the insurance market. and in the
6:01
last few years, years, they expanded way
6:03
beyond their initial intended use.
6:05
The fair plan in California has
6:07
grown from about $50 billion
6:09
of exposure in 2018, up
6:11
to over $450 billion of
6:14
of exposure as of this September.
6:16
So a So a ninefold increase. And
6:18
I I think the question is going to
6:20
be whether that system is able is
6:22
a shock as large as this one
6:24
we'll see We'll see. what the the final tally
6:26
is in terms of damages, but this
6:28
is a system where commissioner of the system of
6:31
the system clear been very clear about
6:33
saying that the rates are not set
6:35
in a competitive manner and they they also
6:37
Don't have much of a a cushion and
6:39
so that means that that means rest of
6:41
the state is likely on the hook
6:43
on the losses are large enough and
6:46
you can think of that as you can
6:48
indirect tax on
6:50
other California on other California homeowners.
6:52
At the end of last year,
6:54
California's insurance commissioner, Ricardo Ricardo put in
6:56
some new policies to try to
6:58
stabilize the market and expand coverage
7:00
in areas prone to wildfires. you talk
7:03
Can you talk about some of
7:05
those changes and whether you expect that
7:07
to help in this situation? situation? I
7:09
mean, has been very tightly
7:11
regulated in number of
7:13
ways, and part of this goes
7:15
back to to proposition that was passed
7:17
in the 1980s. It's been difficult
7:20
for insurers to operate in the
7:22
ways that they would like when
7:24
it comes to setting their policy
7:26
premiums also the types of types of information
7:28
that they're allowed to use to use
7:30
when those premiums. so And so has
7:32
been very restrictive in terms of in
7:35
on backwards backwards
7:37
looking data rather than on
7:40
some of the sophisticated catastrophe
7:42
models and we've seen the
7:44
climate evolving so rapidly especially
7:46
for disasters like wildfires insurers
7:48
have been desperate to use
7:50
more information that they they have
7:52
at their fingertips when setting
7:54
premiums. I think these reforms
7:56
are likely to bring more
7:58
insurers back to the table. This
8:00
This is largely what they were
8:02
looking for, but a large disaster
8:05
like this one is going to
8:07
make them question whether it makes it makes
8:09
sense to write policies in some
8:11
of these risky areas, and then
8:13
then what's the right price? What's
8:15
the right premium for policies that
8:17
are exposed to wildfires? to wildfires? As you and
8:20
I have talked you and I have
8:22
talked is not just a this is not
8:24
just a California issue. around the around
8:26
the country are seeing their premiums
8:28
go up or getting non non-renewal notices. As
8:30
these disasters increase, do do you think
8:32
we're any closer to solving this
8:34
problem? Well, we haven't we haven't really
8:37
set out a list of policy
8:39
solutions. We're still comes early stage when
8:41
it comes to addressing these problems.
8:43
I think we're still in the
8:45
diagnosis phase, and you look
8:47
at a very splintered regulatory landscape.
8:49
the state Insurance is regulated at the
8:52
state level. plays a federal government plays
8:54
a relatively small role in insurance
8:56
markets. I think we need a
8:58
much more more approach that combines local,
9:00
state, state, and a federal data and
9:03
information policymakers and from industry to wrap our
9:05
wrap our hands around the problem.
9:07
then we we need to think about
9:09
broad -based measures to stabilize the
9:11
market, make it much more affordable
9:13
and accessible for the average homeowner. the
9:16
average All right. Ben Ben Keys teaches estate
9:18
and finance at Wharton. Thank you
9:20
so much for your time. for your
9:22
so much. so much. If
9:51
you were you were to tally up the
9:53
most common words we've used on this
9:55
show over the last handful of years,
9:58
years would surely rank high on the
10:00
list. We've used used that word to describe
10:02
what's happening in the housing market, the
10:04
labor market, the stock market, really
10:06
any corner of the economy.
10:08
I mean, honestly, I can't remember
10:10
a time when things didn't
10:12
feel uncertain. feel Right now, though,
10:14
with the climate crisis and wars
10:16
and a new administration coming in,
10:18
promising some big policy changes,
10:20
it feels maybe extra uncertain. But how
10:22
But how do you even
10:24
measure that? Marketplaces Kristen Schwab talked
10:26
to some people who try. try.
10:28
Uncertainty is a tricky thing measure, because is
10:30
it a feeling or is it a it
10:32
a fact? out it's a Turns out, both. it's a
10:34
bit of both. to measure You really want
10:37
to measure you want you want to know what
10:39
in people's heads. Nick Bloom is an economist
10:41
at Stanford and he says, and
10:43
he says yeah can survey people's sentiment.
10:45
Economists do this to do this
10:47
consumer spending. But to measure uncertainty
10:50
about everything is a big a
10:52
big task. task. So you have have to
10:54
get something kind of a proxy for... for this.
10:56
Blooms actually developed a method of
10:58
measurement called the Economic Policy
11:00
Uncertainty Index, and it gets its
11:02
data from the news. data from
11:04
that actually It the number of articles.
11:06
number of that talk about the
11:08
economy, talk about policy, and
11:10
mention the word word uncertainty. Yep, I
11:12
am an I am an uncertainty
11:14
influencer, which kind of makes sense
11:17
if you think about who
11:19
we interview, policy makers, business owners and
11:21
consumers. Laura Laura Jackson an an
11:23
economist at Bentley says there
11:25
are some other ways to measure
11:27
uncertainty. uncertainty. volatility in financial
11:29
markets, professional forecasters looking
11:31
at. looking at variation in forecast
11:34
errors. or we can we can
11:36
really just think about how it's
11:38
affecting firm and household decision making. Measuring
11:41
uncertainty is similar to measuring the
11:43
economy, but economists separate the
11:45
two because of of uncertainties effect. For
11:47
example, a high level of uncertainty
11:49
might mean companies hire less less
11:51
consumers spend less. less. And it's And
11:53
it's kind of like that can
11:55
lead to this like snowball situation where it
11:57
further exacerbates uncertainty. uncertainty. Uncertainty brief.
12:00
uncertainty, which is
12:02
maybe why lately
12:05
it kind of
12:07
feels like everything
12:09
has been uncertain
12:12
all the time
12:14
forever. Like, when's
12:17
the last time
12:19
you didn't feel
12:22
uncertain about the
12:24
economy? That's an
12:27
excellent question. Oh
12:29
gosh. Hmm. Right
12:32
now, according to
12:34
the Economic Policy
12:37
Uncertainty Index, uncertainty
12:39
is down from
12:41
its all-time high
12:44
in May of
12:46
2020, but still
12:49
twice the historical
12:51
average. I'm Kristen
12:54
Schwab for marketplace.
12:56
Coming up! It's
13:00
in its early stage. So most
13:02
of the parts they are in
13:04
port. It takes time building up
13:06
a local industry. First though, let's
13:08
do the numbers. US markets are
13:10
closed today as part of the
13:12
National Day of Morning for former
13:14
President Jimmy Carter. There is also
13:16
no regular mail delivery, but banks
13:18
were open. After falling 1% yesterday,
13:21
oil prices gained back that and
13:23
then some by midday today. I
13:25
was partially in response to a
13:27
cold snap in parts of the
13:29
US and Europe. Brent crude futures
13:31
were up more than a dollar
13:33
to more than $77 a barrel.
13:35
US West Texas intermediate crude futures
13:37
were up almost a dollar as
13:39
well to more. than $74 a
13:41
barrel. The 30-year mortgage rate climbed
13:43
to its highest level since July,
13:45
6.93 percent, Freddie Mac reported today.
13:47
As we often talk about on
13:49
the show, mortgage rates tend to
13:51
relate to the yield on 10-year
13:53
treasury bonds, which have been rising
13:55
for the past month, but fell
13:57
a bit today to 4. You're
13:59
You're listening to
14:01
Marketplace. This
14:04
Marketplace podcast is
14:06
supported by gusto. Look,
14:09
payday is is supported
14:11
by payroll, Look, payday's
14:13
awesome, but running payroll,
14:15
calculating taxes and deductions,
14:17
staying compliant, that's not
14:19
easy. Unless, of course,
14:21
you have gusto. Gusto is a
14:23
simple online payroll and benefits tool
14:25
built for small businesses like
14:28
yours. Gusto gets your team paid
14:30
while automatically filing your payroll
14:32
taxes. filing your you can offer
14:34
benefits like you can offer health
14:36
insurance, and health insurance, Just for
14:38
listening today, you also get
14:40
three months free. Go to
14:43
you.com three months That's gusto.com slash
14:45
marketplace. Is it Is it time
14:47
to reimagine your future? The right The right
14:49
business skills may make a difference in your
14:51
career. Capella At Capella University, offer a we offer
14:53
a relevant education that's designed to focus
14:55
on what you need to know in the
14:57
business world. We'll teach
14:59
professional skills to help you pursue
15:02
your goals, your like business management,
15:04
strategic planning, and effective communication. And
15:06
you can apply these skills right away. A
15:09
different future is closer than
15:11
you think is Capella University. with Learn
15:13
more at Learn more at you. EDEDU.
15:17
Now taxes is 100% free when you file
15:19
in the the app, if you didn't
15:21
file with us last year. Oh file with us
15:23
just do your own taxes in the
15:25
app by do your own if I have lots
15:27
of forms? app by good. All I
15:29
have lots of if I had three jobs?
15:31
all 100% 100 % if I had What
15:33
if I once saw 100% That has
15:35
nothing to do with taxes, so Now that's what
15:37
I'm talking what I'm talking about. is
15:39
taxes. See if you See if you qualify
15:41
in the TurboTax app. app. Excludes TurboTax
15:44
Live must start and file an app
15:46
by and file an app by 218. This podcast
15:48
is brought to is brought to you
15:50
by app to the dating app to
15:52
find someone you can be yourself with.
15:54
is key Authenticity is key in finding
15:56
a relationship, that's why eHarmony doesn't allow
15:58
members to copy and paste further. first in
16:00
the app. Your conversations should
16:03
reflect your uniqueness. So E
16:05
is building a community of people
16:07
who are also putting in the
16:09
effort. in 2025. 2025. Have conversations that
16:11
actually help you in your matches in
16:13
to know each other. to know gets
16:15
you who eHarmony. E Sign up today.
16:17
up today. This is is
16:19
Marketplace, I'm Amy Amy Scott. we talked
16:21
As we talked about earlier,
16:23
the damage from the wildfires
16:25
raging in Southern California could
16:27
reach reach billion or more. It's
16:30
expected to be the costliest wildfire
16:32
disaster ever in this country. That's
16:35
partly because of climate -driven weather
16:37
conditions and also because of shortcomings
16:39
in infrastructure that make it harder
16:41
to prevent and respond to fires. to
16:43
fires. Kayleigh Wells looked at what
16:45
it would take to avoid a
16:48
catastrophe like this the future. like this
16:50
in the Let's start with the immediate
16:52
answer. Fire prone areas could
16:54
use more could says firefighters, says an
16:56
urban planning professor at UCLA. professor at
16:58
UCLA. course, a reason
17:00
why we don't have more
17:02
firefighting is it's incredibly expensive. And
17:04
of the time, you wouldn't need those
17:06
extra people. For example, the For in Hawaii
17:09
lasted less than a day. There's
17:11
also the issue of getting enough water to the
17:13
flames. enough water systems are
17:15
Water systems are to address your
17:17
run of the mill, house
17:19
fires, mall fires. fires, small but
17:21
not near the capacity that you'd
17:23
have to have to have for a welfare. In LA,
17:26
some some fire hydrants ran dry. says
17:28
Pierce says the the fire sparked,
17:30
it was going to be devastating
17:32
no matter what. no matter As for
17:34
avoiding the devastation, next time, Erica
17:36
Fisher says the key is mitigation. key
17:38
is She teaches civil and construction
17:40
engineering at Oregon State University. engineering The
17:42
whole goal of University. The
17:44
whole within the community and
17:46
to within the the intensity
17:48
of the fire. intensity of
17:51
the fire it so that we can
17:53
fight fight fire. And And since most buildings
17:55
are homes, that means getting residents
17:57
on board. board. Stephen is a professor
17:59
of city. and regional planning at UC who says one
18:01
deterrent is cost. I mean, if we're mean, if
18:03
we're talking about home hardening, that's
18:06
tens of thousands of dollars, even
18:08
hundreds of thousands of dollars. Another Another
18:10
deterrent, he says, is aesthetic. Residents
18:12
resist home hardening because they don't
18:14
want to destroy the big tree in
18:16
the front yard or get rid
18:19
of their beautiful wooden porch. porch. For
18:21
better or worse, Collier says the insurance
18:23
crisis in wildfire prone areas has started
18:25
to force these mitigation efforts to
18:27
happen anyway. anyway. Whether it's because you've got
18:29
non got or because all to sudden
18:31
you're paying $5 ,000 paying $5,000 or ,000 people
18:33
are just people are just aware that
18:35
this is something that they need
18:38
to do because of insurance. Collier
18:40
says the last solution that nobody
18:42
wants to talk about is rethinking
18:44
our current land use because fewer
18:46
homes in in areas means fewer resources
18:48
spent fighting to save and rebuild
18:50
them. them. I'm Kayleigh Wells
18:52
for Marketplace. MUSIC
19:18
In Thailand, the economy is still
19:20
recovering from widespread flooding last
19:22
year. It's estimated to have cost
19:24
around $2.5 a half billion dollars.
19:26
The Thai government recently announced
19:28
more help for small businesses more
19:30
more spending on infrastructure. Even Even
19:32
before the floods, a key part
19:34
of Thailand's plan to boost
19:36
its economy has been growing the
19:38
country's production of electric vehicles. Marketplace's
19:41
Jennifer Jennifer Pack that story. story.
19:43
Thailand is a regional auto
19:45
manufacturing hub, mainly for Japanese
19:47
gas -powered cars and pickup trucks.
19:49
That's why why sometimes called called
19:51
of of Asia. But are are
19:53
tough, for least for those
19:55
who work making gas -powered cars,
19:57
says says motorcycle taxi driver. Natapol
19:59
Balo He lives near a
20:01
cluster of auto factories and
20:03
suppliers in eastern Thailand. in
20:06
eastern Thailand. Business is very bad. A is
20:08
very bad. A lot of
20:10
people have lost their jobs. Factories
20:12
have closed down. down. Overall vehicle
20:14
production dropped by by 20% in the
20:17
first 11 months of last year,
20:19
compared to the previous year. year.
20:21
Thailand's weak economy means banks are
20:23
tightening the criteria for car loans,
20:25
and fewer consumers are buying new
20:27
cars. buying But sales of EVs are
20:29
holding up better than those of
20:31
gas vehicles. So So is is on
20:34
EV manufacturing. Of more than
20:36
a million vehicles produced in the country
20:38
in the first 10 months of
20:40
last year, 10 months of last year, 170, were electric
20:42
or hybrid. It has a policy. By
20:44
By 2030, all vehicles of all vehicles
20:46
manufactured in Thailand will be electric. to
20:48
meet to meet that goal, it
20:50
needs help from a country with
20:52
an advanced EV industry. You
20:54
can see that Thailand goes
20:56
all out in pursuing the
20:58
Chinese investor. Pavita is a
21:01
professor of international business at
21:03
Tamasat University in Bangkok. She
21:05
says the Thai government not
21:07
only offers EV not tax incentives
21:09
to set up factories, but
21:11
also factories, for Thai riff cut for
21:13
in China. car in in China, she
21:15
says, can also be imported
21:17
into Thailand with zero tariffs. zero
21:19
It's part of an existing free
21:21
trade agreement between China and
21:24
10 Southeast Asian countries. China's EV
21:26
makers have invested over $1 .4
21:28
billion in Thailand over the last
21:30
couple of years. of years. Chinese
21:32
giant giant a unveiled a
21:34
sprawling factory last year in Ryong
21:37
The firm and other Chinese EV
21:39
EV are keen to find more
21:41
markets since their cars face cars
21:44
face tariffs in the U .S.
21:46
and are effectively shut shut BYD
21:48
Thailand turned down my interview request.
21:50
request. Further near near another Chinese
21:52
EV factory for MG, local some
21:55
local businesses are worried that Chinese
21:57
investment won't trickle down to
21:59
the wider economy Chinese people who wouldn't
22:01
come to shops. These days,
22:04
I see Chinese people renting
22:06
shops to do business. Their
22:08
staff is Chinese, the customers
22:10
are Chinese, but Chinese people
22:12
wouldn't come to shops, say
22:14
like hours, and buy motorcycles.
22:16
And something similar could happen
22:18
in EV manufacturing, says Professor
22:21
Pavita. because Chinese companies can
22:23
also set up their own
22:25
suppliers and then import parts
22:27
in here without really creating
22:29
the supply chain that the
22:31
Japanese have helped created in
22:33
Thailand. The Thai government requires
22:36
EV-makers to source 40% of
22:38
car parts locally, but that
22:40
isn't happening just yet. According
22:42
to economist, grain-cried Té Shackenon
22:44
in Bangkok. It's in its
22:46
early stage, so most of
22:48
the parts they are in
22:51
port. But at least high
22:53
consumers are getting a good
22:55
deal. The government here subsidizes
22:57
EV prices to make them
22:59
more affordable. Tassanaban Ratanavulsam paid
23:01
$20,000 for her BYD model.
23:03
She thought it was a
23:06
fair price, and she's delighted
23:08
with how much she's saving
23:10
on running costs. Maybe not
23:12
a month. Per month, I
23:14
used to spend about $150
23:16
on petrol for my car.
23:18
Now I paid just $44
23:21
to charge the EV. As
23:23
a consumer, she's happy to
23:25
have more choices, but as
23:27
a salesperson for Japanese gas-powered
23:29
cars, she's worried. More Chinese
23:31
EV investment is not a
23:33
good thing, because when Chinese
23:36
brands come, take up prices
23:38
to sell more EVs, and
23:40
it hurts the Japanese car
23:42
industry. But the Thai government
23:44
doesn't have a lot of
23:46
leverage to rein in Chinese
23:48
EV makers. For now, its
23:51
focus is just to be
23:53
a part of the global
23:55
EV supply chain. In Bangkok,
23:57
I'm Jennifer Pack for Marketplace.
24:22
Next week, we'll get an
24:24
update on retail sales after the the
24:27
shopping season. While we wait for
24:29
that, let's check in with one
24:31
of our regulars. Rita Rita McGaldy owns a
24:33
bakery, bakery, Shear Ambrosia, in in Salt Lake
24:35
City. When we When we last spoke,
24:37
she'd moved out of her home
24:39
kitchen into a commercial space and
24:41
hired an employee ahead of the
24:43
busy season. season. It it started off a
24:46
little slow in the beginning of November.
24:48
And so I thought, I gosh, are people gonna come
24:50
back and what am I gonna do? And And
24:53
then I after Thanksgiving, things
24:55
just kind of. things
24:57
just kind of It was just night
24:59
and day working here versus
25:01
working from home home, because A, there was a
25:03
there was a little separation
25:05
between home and where I I
25:07
didn't spend very much time at
25:09
home home. but was always a
25:11
little awkward having strangers show up
25:14
to my house and so
25:16
it was just nice for them
25:18
to walk into this cute
25:20
bakery walk into just kind of set
25:22
the mood for the and it just
25:24
kind of set the mood
25:26
for the a customer. have a
25:29
whose mother started buying from
25:31
me when I first started
25:33
the business in 2008. She
25:35
was a teenager. in 2008. So
25:37
then she got married. she got
25:39
married. Now this year year, when they
25:42
came to pick up the the they
25:44
had their baby with them
25:46
they sent they sent me a
25:48
video feeding him then at the after
25:50
the video the video, she sent
25:52
me a little blur and
25:54
she goes, I guess guess it's
25:56
gonna be three generations of
25:58
customers now. now. It was was
26:01
the cutest thing ever. I just
26:03
I just thought to myself, yeah,
26:05
I am I am part of
26:07
their family traditions and it's
26:09
just so exciting and heartwarming.
26:12
and heartwarming. Things have slowed have slowed
26:14
down do they always do in
26:16
January. try I try not
26:18
to panic. I'm So now I'm
26:20
using this to to strategize
26:22
for the year ahead. ahead. This
26:24
month am am creating a schedule
26:26
can get out that I can
26:28
get out there, meet with
26:30
hotels, meet with business owners. do
26:33
I can do that now
26:35
that I have employees that
26:37
are helping me make the
26:39
me I'm not stuck in
26:41
the kitchen like I've been
26:43
in the past. like
26:45
I am just over
26:47
the moon over the moon about
26:50
the new the new heights
26:52
will reach in 2025. reach
26:54
in 2025. Rita
26:58
McGaldy, owner of Ambrosia
27:00
Salt Lake Lake City,
27:02
Utah. This
27:14
final note on the way out today,
27:16
a moment from the funeral for Jimmy
27:18
Carter, at held at the National Cathedral
27:20
in Washington. Among the many
27:23
tributes, the a former President's
27:25
grandson, Jason Carter had this
27:27
to say about his grandfather's
27:29
legacy, legacy, otherwise. otherwise. By the way,
27:31
he cut the deficit. wanted to
27:33
to decriminalize marijuana, deregulated so
27:35
many industries many that he
27:37
gave us cheap flights and
27:39
as you heard, craft beer. craft
27:41
beer. Basically, all
27:43
of those years ago,
27:45
he was the first
27:47
he was the first millennium. Jimmy Carter
27:49
Carter will be buried
27:51
next to his wife to
27:53
his wife of 77 Carter. In
27:55
his hometown of Plains,
27:57
Georgia. hometown of Plains, John
27:59
Gordy. Noya Carr, Diana Diantha Parker,
28:01
Amanda and Stephanie Seek are
28:03
the marketplace editing and Mir and
28:05
Mir is the is Editor.
28:08
We also had help today from today from
28:10
I'm Amy Scott. Hope to see
28:12
you back here tomorrow. here tomorrow. This
28:36
is is At Capella University,
28:38
At At Capella University, learning the right skills
28:40
could make a difference. That's
28:42
why our business teach you relevant skills
28:44
you can take from the can take
28:46
from the workplace. room to the A different
28:48
future is closer than you think.
28:50
With Capella University, learn more at
28:52
capella .edu. Capella.EDU.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More