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0:00
So fun to see you, Maha today. Thank you for having me. You
0:02
have written a book about some of my favorite things in the
0:04
world with the self-reliance. Yes. And I'm curious to talk about,
0:06
firstly, where did the idea of self-reliance come from? Like, just
0:08
to make it like, oh, there are rules to this, because
0:10
they say seven rules of self-reliance. I was like,
0:12
okay, self-reliance is important, and yes, we should all have some, and I
0:14
didn't know they were, and I didn't know they were, and I have
0:17
some, and I didn't know they were, and, and, and I didn't know
0:19
they were, and, and, and, and, and, and, and, and, and I didn't
0:21
know, and, and, and, and, and, and, and, and, and, and, and, and,
0:23
and, and, and, and, and, I didn't know, and, and, and, I didn't
0:25
know, Yeah, it's a great question. First
0:27
of all, I had been, I've been
0:30
working for 30 years in strategic communications
0:32
and business development, and
0:34
my story has not been an easy one
0:36
to do what I've done over the last
0:38
30 years. And when I really wanted
0:40
to write a book for like 10
0:42
years, I wanted to write a book,
0:45
and I didn't know if I should
0:47
write it about my personal story of
0:49
growing up Muslim in America, an Egyptian
0:51
girl growing up in middle middle American,
0:53
moving up in Minnesota, moving up. Shouldn't
0:56
write about all the work I did in communications,
0:58
all the exciting things I did working with Google
1:00
and Netflix and the ruler of Dubai and what
1:02
I do with Gary V. You know, is that
1:04
going to be interesting communications book? And
1:06
I said, you know, what's the been the
1:08
thing that's been consistent in my career? Facing
1:11
setbacks, having to reinvent myself at
1:13
any age, moving to a country
1:15
and not knowing the language, no
1:18
network, no friends, having to deal
1:20
with my mom and my dad with
1:22
ALS and MS, both neurological diseases, being
1:24
a caretaker when I was 14, I
1:26
had to rely on myself. I had to like
1:29
figure out what are the decisions I
1:31
need to make, what are the things
1:33
I can do to trust myself to
1:35
make those right decisions? And I had to
1:37
rely on myself to either dig out of
1:39
a problem or to find the answers or
1:41
to believe in myself to do it. And
1:43
that's when I thought, you know what, this
1:46
is why I want to kind of reintroduce
1:48
the concept of self-reliance, rebrand,
1:50
if you will, self-reliance, because
1:52
a lot of people think it's about
1:55
being independent and not needing other
1:57
people. And my definition is very
1:59
different. me is about being valuable
2:01
to other people by being valuable to
2:03
yourself, investing in yourself, betting on yourself,
2:05
being a lifelong learner, so you know
2:07
things. And so I think if I
2:09
can be very strong as an individual,
2:12
I can be valuable to others, my
2:14
family, my community, people I work with,
2:16
and so forth. That's a very different
2:18
definition of self-reliance. What one would assume,
2:20
especially if you just go self-reliance, what
2:22
does that mean? I'll be reliant on
2:24
yourself. But you're saying, no, that's not
2:26
necessarily the complete truth. You talked about
2:28
community, and that I think is so,
2:30
so important to mention, expand on that
2:32
idea of being able to be... helpful
2:34
to others by being helpful to yourself.
2:36
Yeah, so one of the rules of
2:38
self-reliance is to be a value creator,
2:41
create value for other people. Like that
2:43
is a secret sauce. Like if you
2:45
can practice that. Can I ask the
2:47
question before you go into creating value
2:49
for others? What does value mean? Yeah,
2:51
value means it's something that's important to
2:53
the other person, not what you define
2:55
as valuable. So let's say for example,
2:57
we meet and I need to be
2:59
an attentive listener. What do. like to
3:01
achieve? What's a network or relationship that
3:03
might be important to you? So I
3:05
want to rely on myself to bring
3:07
value to you. Like I feel like
3:10
I can bring something to my relationship
3:12
with you, whether it's an introduction, whether
3:14
it's a skill, a talent, experience. So
3:16
when I think about self-reliance, I think
3:18
about having all the cards in my
3:20
hand. So I can be valuable to
3:22
my community. So I can support them.
3:24
So I can serve them. So I
3:26
can get a client. So I can
3:28
scale my business. That's what self-reliance to
3:30
me is about. It's about knowing how
3:32
to bring value to other people, because
3:34
you rely on yourself to acquire the
3:37
skills, to acquire the knowledge, and to
3:39
build the relationships you have a network.
3:41
So how do I identify what would
3:43
be valuable to the other person? We
3:45
talk to coaching community. The individuals that
3:47
are listening to it are either... coaches
3:49
want to be coaches or people who
3:51
are interested in the idea of coaching
3:53
and bring it to their life. And
3:55
often when you say something like create
3:57
value for someone else, it becomes like
3:59
this thing that I understand and I
4:01
agree, but I don't know what the
4:03
hell to do about. Discover what their
4:06
pain points are. Discover what new opportunities
4:08
they want to explore. Do you have
4:10
something in that area that you can
4:12
help them with? So being an attentive
4:14
listener, anticipating needs. anticipating their needs, like
4:16
let's say for example, you are thinking
4:18
about scaling and growing your business. I
4:20
might say, okay, I understand that might
4:22
be important to you. Let me anticipate
4:24
the needs of what markets are you
4:26
looking at? Maybe you'd like to explore
4:28
the Middle East market, maybe you'd like
4:30
to explore Europe or Latin America. Do
4:32
I know people that work in those
4:35
markets? So trying to make connections for
4:37
them either through people, through business ideas,
4:39
or through things that you have experience
4:41
in doing, or might have somebody in
4:43
your network network that does. So you're
4:45
saying become more curious about the other
4:47
person's pain. Yes. So you can see
4:49
if there's a possibility of you supporting
4:51
them when they are experiencing that pain
4:53
or that opportunity or whatever that is
4:55
that is present in their life. Is
4:57
there a value also in not just
4:59
solving problems but being able to build
5:01
a connection through stories? Yes, like I
5:04
think like helping people understand. If you
5:06
have a relationship with someone, I always
5:08
talk a lot about being a super
5:10
connector. Like, what does it mean to
5:12
introduce A to B? Let's say you
5:14
might not get any value from it
5:16
yourself, but you're making a deposit in
5:18
both of those people's trust banks, so
5:20
that maybe someday you can make a
5:22
withdrawal. Someday I might want to talk
5:24
to them about a future job opportunity,
5:26
or they might connect me to a
5:28
client that I'm looking for. Or they
5:30
may have access to a company where
5:33
I can do my coaching. and connect
5:35
A to B because I know it's
5:37
very valuable and important to them when
5:39
I have nothing to gain from it.
5:41
And that's a good thing to do.
5:43
That's an example of how you can
5:45
create value for people. What I'm hearing,
5:47
and tell me if I'm hearing, that's
5:49
right. What I'm hearing is that don't
5:51
also think short-term, think about a long-term
5:53
relationship. So you're thinking, I'm making a
5:55
deposit here, I'm making a deposit here,
5:57
I'm adding value here, I'm adding value
5:59
here, and the way contextually of that
6:02
person, of that relationship. Is there a
6:04
way you think about where and who
6:06
to keep adding value to? Or it's
6:08
like, no, whatever's present to you in
6:10
front of your eyes, just do that.
6:12
I ask this also personally for myself.
6:14
Yeah, yeah. So one of the rules
6:16
of the book is be a long-term
6:18
player. We live right now in a
6:20
society where we're like tap to pay,
6:22
we want to get out, we want
6:24
to download the whole season now, we
6:26
don't want to wait three seconds for
6:28
a video to load on social media.
6:31
You know, we want, we want access
6:33
to things now. And I think in
6:35
being self-reliant, you need to think, okay,
6:37
I need to be thinking long term.
6:39
If I'm just here to do a
6:41
transaction to get something from somebody, it
6:43
may not serve me in the long
6:45
term for my business or something I'm
6:47
looking for. So let me give you
6:49
an example. I really want to work
6:51
with this potential client. Let me think
6:53
long-term. How can I continue to make
6:55
a deposit, make a deposit, continue to
6:57
serve them? Be visible. It can be
7:00
something big or small. Sharing an article
7:02
of a topic they care about. Connecting
7:04
them. Sharing a social media post of
7:06
something. You're sharing their work to show
7:08
them you're still around. Make a long-term
7:10
deposit and be a long-term player is
7:12
about... thinking about there might be a
7:14
future business opportunity that may not come
7:16
a week from now, a month from
7:18
now, a year from now, but I'm
7:20
going to continue to have good intention
7:22
doing good business with these people because
7:24
I know that there's a long-term play
7:27
at the end of it. I've worked
7:29
for people for free. I'm 54, I
7:31
have my company for 20 years, I
7:33
don't need to work for free. But
7:35
if there's something where I think there
7:37
might be a long-term benefit of me
7:39
serving them, giving them a taste of
7:41
what I can do, because I either
7:43
want to work with them or I
7:45
want them to introduce me to somebody,
7:47
then I'll make that bet. And I
7:49
don't use my team's time. my resources
7:51
of my company and you know don't
7:53
give away the house for free but
7:56
I figure out how much am I
7:58
willing to spend from my time and
8:00
effort because I think there might be
8:02
a long-term play here that could pay
8:04
off. Wonderful. What are some of the
8:06
other rules of South Rowland especially if
8:08
they're counterintuitive to somebody like me right
8:10
now? So the first the first thing
8:12
anyone who wants to be a little
8:14
bit more self-reliant today than they were
8:16
yesterday is one of the rules is
8:18
be a lifelong learner. Like think about
8:20
learning. Are you curious? I don't want
8:22
to not I don't want to not
8:25
get ahead in life because I don't
8:27
know things. We have so much access
8:29
to information more than ever before. YouTube
8:31
for free. Podcast for free. Meeting with
8:33
people learning for them for free. So
8:35
one of the rules of being a
8:37
self-reliant is that curiosity, trying to understand
8:39
what's happening now and next in culture,
8:41
in market, in business. Because if you
8:43
rely on yourself to know things, you
8:45
won't be left behind. And is there
8:47
a way that you, like if somebody's
8:49
kind of going, okay, I want to
8:51
be a lifelong learner, is there a...
8:54
way you think about what to learn
8:56
first and what to learn so because
8:58
like you said all this information is
9:00
available for free this podcast is for
9:02
free right so why wouldn't you why
9:04
wouldn't you learn from leading world experts
9:06
like we have access to learn about
9:08
how companies are built what's the best
9:10
coaching techniques how to scale and grow
9:12
your business like Never before we had
9:14
so much access to information. And I
9:16
feel like the playing field is level.
9:18
Like I don't have to have a
9:20
degree to know things. I can learn
9:23
it from online to the internet through
9:25
people through books. And I feel like
9:27
that's an extraordinary time. So I think
9:29
learning is a process. Because it can
9:31
be so overwhelming with the amount of
9:33
information that we have. Like we have.
9:35
Like there's a million podcast I think
9:37
on the plan. Even if you pick
9:39
the top 100. Right. 100 hours of
9:41
education every week. Yeah, I think you
9:43
need to plan for you. You need
9:45
to like say, okay, I'm going. to
9:47
try to just listen to one podcast
9:49
either on go for a walk or
9:52
on my commute. Like, don't boil the
9:54
ocean. Think about one microstep you can
9:56
take to learn. And how do you
9:58
like to learn best? Some people like
10:00
to go in a classroom. Some people
10:02
want to learn on a video. Some
10:04
people want to learn on a video.
10:06
Some people want to listen to something
10:08
to absorb content. There's a lot of
10:10
science that says if you listen to
10:12
a podcast while walking, it's really obviously
10:14
good for your brain. And we also
10:16
have to think about unlearning. What do
10:18
we need to unlearn that's no longer
10:21
serving us? What do we need to
10:23
relearn? You know, everyone learns differently. Some
10:25
people need to be sitting in front
10:27
of someone to learn and some people
10:29
are just like, okay, I'm going to
10:31
start to listen to podcasts about medicine
10:33
and science because I want to learn
10:35
more about health or I want to
10:37
listen to podcasts about cooking or whatever
10:39
your thing that you're interested in learning
10:41
and learning about. what's a fits in
10:43
your schedule and how can you plan
10:45
for it like anything else you schedule
10:47
in the day you schedule time to
10:50
work out you schedule time to see
10:52
family and friends what are you doing
10:54
during the week to learn let's focus
10:56
our attention to one thing that I
10:58
I'm intuitively thinking you are probably really
11:00
good at also because you're probably in
11:02
this field of relationships if I may
11:04
call that that what would be sim
11:06
if your recommendations to consider either learning
11:08
or the order of learning or things
11:10
to consider to learn about to become
11:12
extraordinary in building and maintaining relationships. Okay,
11:14
that's such a good question. So I
11:16
think networking now is very difficult, right?
11:19
It's like you're doing it through Zoom,
11:21
you're doing it through LinkedIn, are you
11:23
doing it through social media? So how
11:25
do you master the art of building
11:27
that relationship? But a relationship is built
11:29
on trust. So in order to have
11:31
a relationship built on trust, you need
11:33
to start to figure out how to
11:35
connect with that person. So in the
11:37
book I actually talk about how to
11:39
master networking through dams. So like on
11:41
LinkedIn, so many people get messes. is
11:43
on LinkedIn. Is that networking? Is commenting
11:46
on other people's post networking? What's the
11:48
right way to build a relationship? And
11:50
one of the tips I give about
11:52
networking through social media is create, take
11:54
the conversation off DM and get it
11:56
into an email. Try to tell them
11:58
what is it that you are interested
12:00
in, offer your contact information first, and
12:02
what's the reason you're reaching out to
12:04
them. And it always seems to work
12:06
for me, and I can get that
12:08
conversation into an email, then you can
12:10
set up a call. So I think
12:12
building relationships is so important, and you
12:15
need to do it over time, just
12:17
like any other thing you do in
12:19
your life. The one you invest your
12:21
time in is the relationship that will
12:23
pay off. Having your own network is
12:25
one of the tenets of being self-reliant
12:27
because if I need something when I'm
12:29
through my business or my work, I
12:31
don't have to rely on your network
12:33
and relationships to do it. I want
12:35
to have my own relationships to do
12:37
it. And so I feel like investing
12:39
time in going to events, meeting people,
12:41
networking offline is very important, setting up
12:44
time to meet with people and giving
12:46
them your time, offering them something valuable.
12:48
Your network is not there to serve
12:50
you. You need to serve your network
12:52
and try to nurture it in a
12:54
way just like any other relationship you
12:56
have. Well, I might be taking free
12:58
coaching consulting from you, so excuse me
13:00
if I do, but I'm sure it'll
13:02
be helpful to my people here as
13:04
well. There is a, I think it's
13:06
research that that is suggestive of that
13:08
any human being has about 150 connections
13:10
in a lifetime. First of all, is
13:13
that actually true or this is a
13:15
man's fear of looking? I haven't heard
13:17
that number, but I feel like, you
13:19
know, there's some that you have to
13:21
have one to one and some that
13:23
are one to many. And people that
13:25
obviously social media has expanded our circle
13:27
on how many people that we have,
13:29
but like it's hard to maintain relationships
13:31
and keep up with the people that
13:33
you really want to build a relationship
13:35
with because life just takes over. relationship
13:37
or it feels like to me it's
13:39
10,000 really great relationships maybe it's 300
13:42
but still is way more than 150
13:44
I know that because when I when
13:46
we do a party and we've been
13:48
in the Austin bear I live right
13:50
now for only four years when we
13:52
do a party there's 120 people at
13:54
our house we've been there four years
13:56
people who have lived in Austin come
13:58
to our parties and say how do
14:00
you know these many people and it's
14:02
basically my wife knows these people and
14:04
that's just in Austin in LA yesterday
14:06
we were at a party that would
14:08
like 25 30 people mostly need those
14:11
friends she knew them all yeah she
14:13
knew them all and she didn't know
14:15
maybe like five out of those 25
14:17
and they were best friends by the
14:19
end of the night too so I'm
14:21
like I don't know and it could
14:23
be just that she's uniquely wired for
14:25
it and totally understand that but it
14:27
is something that I'm just so impressed
14:29
by every time She will tell you,
14:31
this is her book, this is where
14:33
she's coming out, like she has data
14:35
information. She's good at how to build
14:37
a connection and how to maintain a
14:40
connection. And I want to understand from,
14:42
because I'm not clearly good at it.
14:44
I mean, I'm decent at it and
14:46
my friendships run deep when they run
14:48
deep, but I'm not nearly and I
14:50
don't even know. what to do and
14:52
I'm asking again from a point of
14:54
view of a person that is maybe
14:56
not naturally good at it or hasn't
14:58
haven't discovered what their path is or
15:00
is insecure about it I don't even
15:02
know what my problem is or if
15:04
I'd even have a problem but the
15:06
question I have really is I know
15:09
I can follow a system I know
15:11
I want to be in connection with
15:13
people it's not that my desire is
15:15
no I want to run away from
15:17
people that's that's not true or at
15:19
least that's not my truth and so
15:21
I'm I'm trying to But what would
15:23
somebody like me do? It's a muscle
15:25
you need to develop. It's something you
15:27
need to practice. You need to get
15:29
comfortable. So learning how to network is
15:31
very daunting, especially for some introvers. Like,
15:33
I don't want to go into a
15:35
room where I don't know anybody. So
15:38
come in with a couple of conversation
15:40
starters. Think about who do you want
15:42
to meet. What kind of relationship do
15:44
you want to develop with them? Is
15:46
this somebody you just want to have
15:48
in your network for a future business
15:50
opportunity? Or is it someone you want
15:52
in your network because you want to
15:54
connect them to someone that you're working
15:56
with? So sometimes it's for you and
15:58
sometimes it's for somebody else. So I
16:00
work in the PR business, I need
16:02
to know people for my job to
16:05
help serve my clients. It's not necessarily
16:07
for me, but it's for my clients.
16:09
So I think for you, I think
16:11
it's thinking about like what's thinking about
16:13
like what's your objective, like, like, like,
16:15
like, what's your objective, like, like, like,
16:17
like, like, who do you need to
16:19
you need to network, who do you
16:21
need to network, who do you need
16:23
to network, I just like people. I
16:25
like to talk to people. I actually
16:27
am not an introvert at all. And
16:29
in a party I do okay. But
16:31
it's just the follow-up of the relationship
16:34
is something that I struggle with. And
16:36
do you, when you meet them, do
16:38
you like take their contact information? Yeah,
16:40
yeah. We know each other. We have
16:42
a great time in that time with
16:44
men and women boats. It's not like,
16:46
oh, it's only guys. No, I love
16:48
hanging out with men. but at the
16:50
same point of time like the follow-up
16:52
just I just don't know what to
16:54
text anymore like I've said yeah it
16:56
was great meeting you yesterday and you
16:58
know would love to you know meet
17:00
whenever you're in town you know like
17:03
the general nice kind follow-up message I
17:05
think networking has to have a purpose
17:07
to have a purpose to right so
17:09
I think networking has to have a
17:11
purpose to right so you don't have
17:13
a purpose to have a purpose to
17:15
right so you want to have a
17:17
call they like to a call to
17:19
a speak and I meet a ton
17:21
of people and I do exchange information.
17:23
I do this great trick when I
17:25
meet somebody at an event. We exchange
17:27
numbers, I'll take a selfie and I'll
17:29
text it. That way I can recall
17:32
who they are, what we talked about,
17:34
make a little bit of a note,
17:36
and then I'll make myself notes like,
17:38
okay, that person I want to talk
17:40
to about acts or this person I
17:42
want to do a business deal with
17:44
about this project. So I feel like...
17:46
purpose is really important. Obviously you love
17:48
people, you want to meet people, you
17:50
want to have them in your network,
17:52
but make an effort. Make an effort
17:54
to go have coffee with them so
17:56
that you can discover where those mutual
17:58
interests might lie or where you might
18:01
be able to take it. The other
18:03
thing is the frequency is how often
18:05
do you need to touch base with
18:07
someone to keep them in your network.
18:09
Like, there are people you want in
18:11
your circle, but you don't necessarily have
18:13
anything you need with them right now.
18:15
And making sure that, so sometimes to
18:17
just keep them in your orbit, go
18:19
to their social media, comment on their
18:21
posts, share their posts, show that you're,
18:23
showcase their work. That's a nice way
18:25
to stay in touch with someone with
18:27
an easy, low level lift, but keeping
18:30
them that you're in your circle in
18:32
your orbit and that you're around. I
18:34
love that. So find a low level
18:36
lift. So you can at least stay
18:38
in the frequency or in the circle
18:40
of the person. And then look for
18:42
what is a connection point? Yeah. And
18:44
if you're going to be at the
18:46
same event or you're going to be
18:48
at the same event or you're going
18:50
to be at an upcoming event or
18:52
you're going to be at an upcoming
18:54
event or you're going to be at
18:56
an upcoming event or you're going to
18:59
be at an upcoming event that you're
19:01
going to be at. I'm a coach,
19:03
how do I do this? Because you,
19:05
and correct me if I've misunderstood this,
19:07
but you definitely don't want to lead
19:09
with what can I get from them
19:11
and can I sign them as a
19:13
client, right? You want to first start
19:15
with saying, bringing value. Yeah, what is
19:17
it that they can find valuable in
19:19
our conversation today? Okay, cool. So how
19:21
would you identify that in a dialogue?
19:23
Like, let's say in your reality when
19:25
you are talking to people, what is
19:28
that you're looking for as a cue?
19:30
Is it a cure you're looking for?
19:32
Yeah, I think it's just to be
19:34
a good listener. So like I trying
19:36
to understand like when I meet somebody,
19:38
I'll give you an example, Matt Higgins.
19:40
Matt Higgins is our RSC Ventures chairman
19:42
of investment company, director consumers, a shotgun
19:44
shock tank, and I met Matt at
19:46
like a Super Bowl party like four
19:48
years ago. And then he knows that
19:50
I was living in Dubai in Egypt.
19:52
I live in the US now, but
19:54
I lived overseas for 23 years doing
19:57
business in the Middle East market. Hetacoms
19:59
at Google and Netflix working a lot
20:01
in the region and so So he
20:03
does business around the world and he
20:05
said, you know, I never been to
20:07
that part of the world. I've never
20:09
done business in the Middle East before.
20:11
I'm curious about it. And so that
20:13
was my cue. I know about the
20:15
Middle East. I live there. I've done
20:17
business. Maybe I can create value for
20:19
him by taking him on a trip.
20:21
Maybe I can introduce him to people
20:24
he can do business with. Maybe I
20:26
can open up a new market for
20:28
him. So I just took that as
20:30
a cue of like him, his global
20:32
businessman does all these big things, author
20:34
book, he's done extraordinary things in his
20:36
life. But here's one place where I
20:38
can uniquely add value. I know the
20:40
region, I know the market, I heard
20:42
him say he's never done business there
20:44
before, so you have to be a
20:46
good listener. What are something where you
20:48
might be uniquely qualified to bring value
20:50
to them in? Wonderful, wonderful. All right,
20:53
I don't know if we were too
20:55
much. I'm getting too curious here. So
20:57
tell us some other rules to sell
20:59
for lines. One of the biggest rules,
21:01
and I think a lot of people
21:03
listening to this podcast will get the
21:05
most value from this book, from this
21:07
chapter, and it's think of your reputation
21:09
as a currency. What's its worth and
21:11
what's its value? So a lot of
21:13
people know the term personal brand. And
21:15
if you're a You have a personal
21:17
brand, right? It's what you stand for.
21:19
It's who people see you as. But
21:22
a lot of people don't like to
21:24
be like building a brand. I'm not
21:26
a company. I don't need to build
21:28
my brand. But if you reframe it
21:30
and you think about it as a
21:32
reputation, that changes everything. And don't you
21:34
want to care about your reputation? So
21:36
your personal brand is how you show
21:38
up in the world. What are you
21:40
doing to protect it, to build it,
21:42
to grow it? Because why I'm going
21:44
to pick you as a coach is
21:46
because I like your personality. I like
21:48
your style. I like what you deliver
21:51
and coach me on. And a lot
21:53
of people make choices on their coaches,
21:55
whether they're a fitness coach or their
21:57
management coach. Based on a personal brand
21:59
is made up of three things. Your
22:01
skills, your experience and your personality. So
22:03
what are you doing to show those
22:05
three things in your personal brand? Because
22:07
if you're not investing in your reputation,
22:09
your personal brand, I can bet you,
22:11
somebody's doing it for you, and it's
22:13
not what you want it to be.
22:15
So be intentional about how to build
22:17
your brand, what you should be doing,
22:20
how you wanna show up in the
22:22
world. If you work at a company
22:24
and you wanna get a promotion, you
22:26
need to have a strong personal brand.
22:28
Because, you know, are they gonna know
22:30
you as a collaborator, a team player,
22:32
a listener, a problem solver? how you
22:34
are representing and how you show up
22:36
in the world because other people in
22:38
the company are. If you're an entrepreneur,
22:40
if you don't have a strong personal
22:42
brand, you're not going to be able
22:44
to recruit the right team and the
22:46
employees that you want. You're not going
22:49
to be able to get that investor
22:51
that you need. So I think thinking
22:53
about your reputation, not just online, on
22:55
social media, offline is far more important.
22:57
How do you treat your team members?
22:59
How do you treat your customers? What
23:01
do you do after you coach somebody?
23:03
What is that relationship like? How do
23:05
you keep that personal brand, that personal
23:07
touch, something that differentiates you from other
23:09
people in the market? It's critical in
23:11
today's world, especially with AI coming and
23:13
what's happening of all the conversations out
23:15
there. Make sure that yours is solid
23:18
and that you're investing in it. Beautiful.
23:20
And I love that you said even
23:22
in personal brands, not only about your
23:24
skills, it's also about your personality. And
23:26
I think that's something that we resist
23:28
a lot is because we think, oh,
23:30
you know, personal brand is about the
23:32
message I'm putting out. Yeah. Not the,
23:34
not ever, every, not everything about life.
23:36
Of course, that might be too much,
23:38
but the personality that is underlying the
23:40
message. Yeah. That's what we relate to
23:42
a human being. It's not necessarily about
23:44
the what, it's the how. How do
23:47
you do things? So personal brand does
23:49
not mean personal life. Yeah, I agree.
23:51
Yeah. So I think it's your personality.
23:53
How do you approach people? How do
23:55
you make them feel? How do you
23:57
bring them value? How are you creating
23:59
an opportunity for them? How are you
24:01
teaching them something they didn't know before?
24:03
I mean, you look online. I had...
24:05
people come to me and say, maha,
24:07
I'm a personal trainer. There are millions
24:09
of personal trainers on the internet and
24:11
doing social media. You know, why am
24:14
I going to go out there and
24:16
get an audience and I'm not going
24:18
to be able to make up? There's
24:20
so many, so many choices out there.
24:22
I'm like, they may have the same
24:24
skills and experiences you. But they don't
24:26
have your personality. Maybe you're a mom
24:28
over 50 who wants to teach women
24:30
how to take care of themselves. Maybe
24:32
you hadn't been in the gym for
24:34
a long time and you want to
24:36
be that person and see people who
24:38
get back in the gym. There are
24:40
so many things that there's an abundance
24:43
in the market and there's room for
24:45
everyone. And I want to just encourage
24:47
people, build your personal brand, build your
24:49
reputation. And you can have fun doing
24:51
it. And showing your personality is key.
24:53
Yeah. So agree with you on that.
24:55
And I think that is such a
24:57
so important element of coaches or human
24:59
beings out in the world to really
25:01
demonstrate their personality and to be able
25:03
to take it out in the world
25:05
for people to be able to be
25:07
able to because I think we We
25:09
follow people like in the sense of
25:12
personalities. Yeah, we can relate with and
25:14
we can hold on to you. They
25:16
don't follow companies. Yeah. Yeah, and even
25:18
companies that we follow have personalities. Why
25:20
we follow them they have personalities why
25:22
we follow them? They have an opinion.
25:24
Usually are the ones that kind of
25:26
you know fall flat they're not attractive
25:28
to people to kind of go okay
25:30
that looks like something I would want
25:32
to chase or be with or around
25:34
the community comes comes around the personality
25:36
and persona that is that is so
25:38
true is there something that you have
25:41
found the elements of personality that and
25:43
I might be going really off tangent
25:45
here so tell me if it is
25:47
not working in that context but when
25:49
we are talking about presenting your personality
25:51
as a persona online or in media
25:53
or otherwise I mean or in offline
25:55
communications. Is there particular elements of your
25:57
personality that you could be highlighting or
25:59
is there a process to really identify
26:01
what is my personality even? I think
26:03
yeah you should ask yourself like what
26:05
do I want people to know about
26:07
me? And then you should ask, like,
26:10
what do people currently know about me?
26:12
And then, you know, the key, and
26:14
you know this, and everyone listening knows,
26:16
is, like, you need to be authentic.
26:18
You need to be yourself. You need
26:20
to do something that you can do
26:22
consistently. You don't want to be fake
26:24
it till you make it. Because people
26:26
will see through that. And if you
26:28
want to build a personal brand and
26:30
you want it to be strong, it
26:32
has to be you, who you are,
26:34
who you are, every day all the
26:36
same. The easiest way to know is
26:39
to ask people, right? Even social media
26:41
is a great research tool. Like, what
26:43
kind of content you want to see
26:45
for me? Ask them. It's the easiest
26:47
way to find out what your audience
26:49
wants is to ask them. Or ask
26:51
them, what kind of things are you,
26:53
what kind of things about my content
26:55
you like? And then you can find
26:57
out. So like, don't, don't be afraid
26:59
to ask other people's opinions, either through
27:01
social media or through the people that
27:03
are close to you, that know you,
27:05
that work with you. How do I
27:08
know what I should be? How do
27:10
I know what people value for me?
27:12
Is it even for me for my?
27:14
Do people come to my social because
27:16
they want to learn communications tips? Or
27:18
entrepreneur and leadership tips? Or do they
27:20
like seeing what it's like to live
27:22
in Dubai and Minnesota? There's such big
27:24
contrast. I need to ask them. What
27:26
are the things that are the most
27:28
interesting to your audience? 80% of your
27:30
content or what you share should be
27:32
valuable to them. 20% should be maybe
27:34
information about where they can come to
27:37
you speak or where they can get
27:39
your coaching or how they can sign
27:41
up for your programs. But I feel
27:43
like if you can consistently make your
27:45
content about them in your personal brand
27:47
about what your audience cares about, that's
27:49
what connects with an audience. That's what
27:51
brings them in and that's what keeps
27:53
them continuing to follow you and to
27:55
get coaching from you. I learned about
27:57
one tool somewhere. It's called the top
27:59
100. The tool suggests that write down
28:01
the top 100 people that you want
28:03
to connect with and then firstly put
28:06
it out in the universe, you know,
28:08
very metaphysical, very spiritual, put it out
28:10
in the universe that you want to
28:12
connect and be quote-unquote friends or be
28:14
in the circle of these hundred people
28:16
and then create everything in alignment to
28:18
be able to be in circle of
28:20
that 100 people. A, do you think
28:22
there is any truths to this? I
28:24
love that. I like the intentional. I
28:26
like thinking about, that's why I ask
28:28
you, like, what's your objective for your
28:30
networking? You're like, I just want to
28:33
meet people, I like people. But I
28:35
feel like if you have a purpose
28:37
for it, like write it down. Like,
28:39
writing it down, puts it into the
28:41
universe as well, but also helps you
28:43
think about what your goals are. So
28:45
you're not like, did I meet three
28:47
of the five people I wanted to
28:49
meet in 2024? What are the things
28:51
that I really? It doesn't mean stay
28:53
low profile, it means stay low and
28:55
focused on putting in the hard work.
28:57
So many distractions are coming at us,
28:59
doubts, you can't do this, you shouldn't
29:02
do this. We're so distracted from our
29:04
goals. So stay low in putting the
29:06
hard work to focus on what you
29:08
really care about, and that starts by
29:10
writing it down. Like, write down what
29:12
are the things I really want to
29:14
focus on? There's going to be people
29:16
that are going to ask you to
29:18
do all these things. It's like sitting
29:20
in front of your inbox and your
29:22
email. There's all these incoming emails that
29:24
are other people's priorities, not necessarily things
29:26
you want to be working on, but
29:28
you need to react to and you
29:31
need to respond to. So you need
29:33
to close it if you want to
29:35
focus on what you actually want to
29:37
focus on and do in your work
29:39
or in your life. And the distractions
29:41
are a lot. beyond social media, family
29:43
commitments, other things that happen in our
29:45
lives. So stay low and then keep
29:47
moving is all about. We're gonna have
29:49
setbacks, we're gonna have bad days, there's
29:51
gonna be economic downturns, there's gonna be
29:53
problems in our lives, reset the button
29:55
the next day, and just keep moving.
29:57
Is there something particular you suggest to
30:00
reset the button next day? Yeah, I
30:02
think for me, it's not overthinking and
30:04
not like dwelling on the past. It's
30:06
like, okay, things that happen, like I
30:08
say, I had a bad day or
30:10
I could only give 40% that day.
30:12
And I gave 100% of that 40%
30:14
and that's good for me. Like, I
30:16
think understanding that harboring and hanging on
30:18
to baggage of yesterday will hold you
30:20
back and it's like, it's unhelpful and
30:22
it doesn't really serve any purpose. So
30:24
just reset the button going, okay, fresh
30:26
page, fresh day, I get a new
30:29
start. We get to live. We get
30:31
to wake up and breathe every day.
30:33
We get to be on this earth
30:35
doing things that we love and put
30:37
it in perspective. Wonderful. Wonderful. Maha, is
30:39
there any other rule that we should
30:41
be talking about right now that I
30:43
haven't asked about yet? One of them
30:45
is, don't be a waiter. Be a
30:47
creator and it's a story that happened
30:49
to me. I was in Egypt It
30:51
was like 2,000 or something and I
30:53
was having tea with a friend and
30:55
he Was talking to me about some
30:58
things going on my life and he's
31:00
like well I think you're a waiter
31:02
and I'm like what I was like
31:04
really upset? And he's like you're waiting
31:06
you're waiting for mr. Right you're waiting
31:08
for your boss TV the project that's
31:10
going to make you a rock star
31:12
You're waiting for some magic diet that's
31:14
going to come along to come along
31:16
and make you're waiting for you're waiting
31:18
for you're waiting for And it really
31:20
paused to me and allowed me to
31:22
think. Like, maybe, you know, I think
31:24
some of my headliff are fine, I'm
31:27
okay, I feel good about everything, but
31:29
I'm not putting my life in the
31:31
dream or in the full throttle of
31:33
the opportunities and the potential that it
31:35
probably can be. So how do we
31:37
go from waiting for opportunities to come
31:39
to me to actually creating them? Like,
31:41
what are the steps I need to
31:43
take? What's the gap between my goals
31:45
and ambitions and the work I'm willing
31:47
to do to reach them? And a
31:49
lot of us have goals and ambitions,
31:51
but we're not willing to like break
31:53
down the steps or take the steps
31:56
to do them. So I kind of
31:58
outlined in the book, like how to
32:00
go from that mindset, like, are you
32:02
a waiter? How do you? find out
32:04
if you're a waiter or a creator.
32:06
And if you want to do something,
32:08
what's the steps you need to take
32:10
to try to create that? And I
32:12
find that often in time, we're either
32:14
waiting for permission from others or we're
32:16
outsourcing our decisions, our decisions, like other
32:18
people to decide, and let that be
32:20
our fate. And I just want to
32:22
inspire people through some of the stories
32:25
I tell in the book about like,
32:27
you can create them, you can create
32:29
them, you can do them, you need
32:31
to believe in yourself. When you make
32:33
that gap, was the steps obvious to
32:35
you? No, I mean it's not ever
32:37
obvious, but you need to like be
32:39
intentional about taking it, writing it down,
32:41
breaking it down, reverse engineering it. What
32:43
does a creator look like from your
32:45
point of view? Yeah, it's like you
32:47
need to like think about all the
32:49
things you want to do in your
32:52
life. Like let's say for example, tell
32:54
a story in the book about I
32:56
really wanted to go to the Super
32:58
Bowl. How do I go to the
33:00
Super Bowl? I need to find an
33:02
opportunity to have a business opportunity to
33:04
get to the Super Bowl. It's like
33:06
where brands and athletes and celebrities and
33:08
CEOs and CEOs come together. That's a
33:10
really good business opportunity and there's a
33:12
lot of people that I need to
33:14
network with all in the same place
33:16
at the and a two or three
33:18
day period. But I need to have
33:21
a business purpose to be there. I
33:23
need to create an opportunity that would
33:25
allow me to be there so I
33:27
can do that. So I just reversed
33:29
it, I reversed the steps. Getting a
33:31
client that needs to be there, what
33:33
kind of work that we need to
33:35
be there, what kind of work that
33:37
we need to be doing, what's the
33:39
efforts I need to, how do I
33:41
navigate the Super Bowl? Like, it's steps.
33:43
So you're just thinking about it, and
33:45
then breaking. That's wonderful. So I almost
33:47
feel like you're also suggesting to be
33:50
incredibly intentional with everything that you do.
33:52
That's what I'm feeling. Like, you be
33:54
clear, this is what you want to
33:56
create, and because you're intentional and clear
33:58
about it, you're more likely to create
34:00
it because you're looking for steps and
34:02
then you're just falling. Yeah, and I
34:04
think what you focus on gets... results.
34:06
Right? So like thinking about what do
34:08
I need to do to rely on
34:10
myself a little bit more? Is it
34:12
acquiring a skill? Is it acquiring a
34:14
relationship? Is it learning how to create
34:16
value for other people? Is it learning
34:19
what does it mean to be a
34:21
long-term player? That's what I talk about
34:23
not just in the book. I've done
34:25
it my whole career. Like I have
34:27
been... I've been where many listeners have
34:29
been. I didn't have things handed to
34:31
me. I didn't have a family office
34:33
or a family that I could rely
34:35
on that had a business or I
34:37
don't have means of financial means. I
34:39
have to create opportunities for myself. And
34:41
I had to rely on myself to
34:43
figure out how to do it. And
34:45
these are tools and techniques that I've
34:48
mastered in 30 years of learning how
34:50
to like, huh, it's easy to do.
34:52
I just need to be showing how
34:54
to do it. How does it feel
34:56
like 20 years into this? And being
34:58
where you are now, wildly successful and
35:00
so forth. 20-year journey, that's not a
35:02
short ride. If you take a second,
35:04
reflect back and go, wow, that's where
35:06
I start in this look where I'm
35:08
here. How does that feel? First of
35:10
all, I'm very grateful, but I had
35:12
no idea what I was doing when
35:14
I started a company 20 years ago.
35:17
Like I knew I wanted to do
35:19
strategic communications and I'm good at PR.
35:21
But I knew nothing about how to
35:23
run a business or a company. And
35:25
I had to like get people who
35:27
knew how to do stuff like HR
35:29
and labor laws and legal and finance
35:31
and accounting and managing people and building
35:33
a culture. Like you just don't know.
35:35
And I remember the first day at
35:37
work where I was sitting in my
35:39
office going, oh, I'm the boss now.
35:41
They're going to come in and ask
35:43
me for a question or to help
35:46
them. And I have to have the
35:48
answers. And I was scared. But then...
35:50
If I didn't know the answer, we
35:52
figured it out together. Because I remember
35:54
going into my boss's office when I
35:56
had a question every time she knew
35:58
the answer, how am I going to
36:00
be that person for them? And so
36:02
I feel like looking back, obviously, being
36:04
entrepreneurs, you have to rely on yourself.
36:06
You have to problem solve. You have
36:08
to make... the decisions, you have to
36:10
take accountability, you have to manage payroll.
36:12
I mean, it's not easy, but I
36:15
enjoy the journey because every step I'm
36:17
learning more and more about how to
36:19
do the business, how to be better
36:21
at serving clients, how to keep clients,
36:23
how to be valuable in the market,
36:25
finding what's unique about you that you
36:27
can really lean into as your secret
36:29
sauce. And so I'm really, really grateful
36:31
and I failed a ton. I have
36:33
had my sheriff. fair share of failures,
36:35
which I talk about in the book.
36:37
But I feel like that's giving you
36:39
experience that you can reflect on and
36:41
share with others in making sure you
36:44
just don't make those mistakes as well.
36:46
That's wonderful. Amazing. Maha, how is it
36:48
that people can learn more about it?
36:50
Of course, first they can go to
36:52
seven rules of self-reliance. Is that what
36:54
the language? Well, it's available. Amazing. Maha,
36:56
how is it that people can learn
36:58
more about? Barnes, Barnes, Barnesa, Barnes, Okay,
37:00
amazing. Any final thoughts that you want
37:02
to share with people here, something that
37:04
they can take away and carry? I
37:06
want them to rethink how they think
37:08
about self-reliance, about being something powerful, being
37:11
something inspiring, being something valuable. So when
37:13
you invest in yourself and you want
37:15
to create value for others, you ultimately
37:17
create value for yourself, because you get
37:19
the experience, you get the relationships, and
37:21
you get the ability. to grow and
37:23
to be in charge of your future
37:25
and what you want to work on.
37:27
If you had to look 20 years
37:29
a career, over 20 years a career,
37:31
20 years a career just building a
37:33
business, there was one advice that you
37:35
would share with somebody who was just
37:37
getting started, maybe in the first second
37:40
year of their business, something, what would
37:42
that be? Build relationships. Relationships are key.
37:44
You can't do anything in this world
37:46
alone. So you need to be good
37:48
to people. You need to have relationships.
37:50
You need to have a good reputation
37:52
because those relationships will give you the
37:54
right advice. We'll open the right door.
37:56
We'll be there to have your... back.
37:58
We'll be there to
38:00
support you. you. Relationships
38:02
are the actual thing that Is there
38:05
Is there anything that you hear
38:07
that people talk about a lot
38:09
is is absolutely not true? I think you
38:11
know think you know in your in
38:13
your reputation is really really important and
38:15
I I feel like people who
38:17
think that that that brand is not
38:19
important that's not true is need to
38:21
actually do it. Thank you so
38:24
much Mahan true. You need to you. love
38:26
being here thank you. you.
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