0:08

Welcome to the Maxwell Leadership Podcast. This

0:11

is the podcast that adds value

0:13

to leaders who multiply value to

0:15

others. I'm Mark Cole

0:17

and in today's episode, John Maxwell

0:19

is sharing a lesson on how

0:21

we can reflect on the things

0:24

we are going through instead of

0:26

reacting to them when they arise. After

0:29

the lesson, I'll be back

0:31

and we'll sit down and

0:33

discuss what John has shared

0:36

as well as give some

0:38

practical application, some tips that

0:40

when implemented will impact your

0:42

life and leadership. As

0:44

always, I would love to have

0:46

you download the free bonus

0:48

resource for this episode or to

0:50

watch it on YouTube. You

0:53

can go to

0:55

maxwellpodcast.com forward slash

0:57

reflect to download the free

0:59

resource as well as watch it on

1:01

YouTube. But here's what I really want

1:03

to tell you. Take

1:05

a moment, slow down

1:07

and reflect on this

1:10

podcast because in the reflection

1:12

you will find impacting things

1:14

that will make you better.

1:16

Now, here we go. Let's

1:19

reflect. Here is John

1:21

Maxwell. Reflect

1:27

instead of react

1:30

to adversity. Now,

1:32

we all know the definition of insanity.

1:34

The definition of insanity is when

1:37

we do the same thing over and

1:39

over again and yet expect different

1:41

results. Well, that's insanity. Well, those same

1:43

actions, those things we do over

1:45

and over again, those

1:48

are reactions. And what we

1:50

need to do is instead of having

1:52

reactions to what's happening to us, We

1:54

need to have reflection. And the best way I can

1:56

explain that to you and share that with you is

1:58

to share with you how I do this, okay?

2:00

Because I understand the bookings of

2:02

success. All is well that

2:05

begins well and all is well

2:07

that ends well. The

2:09

beginning is all in preparation. You

2:12

know, get ready, get prepared, start

2:14

right. The reflection is

2:16

at the end. That's why I call them

2:18

the bookings of success. So

2:20

here is my reflection path. It's very

2:22

simple. but I give it to you. Number

2:25

one is I review by

2:27

myself. I reflect by

2:30

myself. I pull away. Every

2:32

evening I take specific time

2:34

and I just ask myself

2:36

what happened in my world

2:38

today. And I

2:40

just go through it. It doesn't

2:42

take long. I'm talking about two

2:44

or three minutes, but I just

2:46

go back and rewind the day. The

2:50

second thing I do as I

2:52

finish that process is I ask

2:54

myself questions. I

2:56

ask myself the questions such as,

2:58

you know, what did I

3:00

learn today that I didn't know

3:02

before this day? And

3:05

again, I just ask questions about

3:07

how could I have lived the

3:09

day better? What

3:11

did I like about the day? Just

3:13

ask some very simple, basic questions. And

3:16

number three, Okay, I

3:18

talk to myself. I

3:20

do. You see, Brian Chase,

3:22

he was right when he said, 95 %

3:24

of your emotions are determined by the way

3:27

that you talk to yourself. So

3:29

I talk to myself. In fact, can I

3:31

tell you something? The most important person you listen

3:33

to every day is yourself. That's

3:36

a fact. So

3:38

I not only think it, I

3:40

talk it. And what

3:42

do I need to hear me

3:44

say about this day? Number four,

3:46

I direct myself. What

3:49

do I mean by that? Jim

3:51

Rohn said, one of the best places

3:53

to start to turn your life

3:55

around is by doing whatever appears on

3:57

your mental I should list. Now,

3:59

this is how I talk to myself.

4:01

At the end of the day,

4:03

I asked myself, did I leave some

4:05

I shoulds on the table? Do

4:08

I look at this day and think, oh, you know what? I

4:10

should have done that. I didn't do that

4:12

today. Oops. I

4:14

wish I had taken action on

4:16

that. And what you

4:19

got to understand is, is

4:21

I look at that what I

4:23

should be doing in that list. And

4:26

I say, OK, if I've got

4:28

two or three I shoulds, I ask

4:30

myself, can I do this tomorrow? Can

4:33

I make up for today a

4:35

little bit? And I try to

4:37

take my shoulds into I did.

4:40

Okay, that's huge. That's

4:42

how I direct myself. And

4:44

then number five, I take action

4:46

myself. I take action. James

4:49

Russell Lowell said, no one can

4:52

produce great things who is not

4:54

thoroughly sincere in dealing with himself.

4:56

And dealing with myself means I

4:58

take action on the things I'm

5:00

reflecting about. In fact,

5:03

does my reflection

5:05

lead to action? If

5:08

my reflection doesn't lead

5:10

to action, I'll be

5:12

a good philosopher. But

5:15

if what I reflect on, I then

5:17

act on, what I should have done, I

5:19

then act on. When I do that,

5:21

all of a sudden, things begin to turn.

5:25

Portia Nelson wrote a beautiful

5:27

piece. I give it

5:29

to you. It's an

5:31

autobiography, and here's what she said. Chapter

5:33

one, I walk down the street.

5:35

There's a deep hole in the sidewalk.

5:37

I fall in. I'm lost. I'm

5:39

hopeless. It isn't my fault. It takes

5:41

me forever to find a way

5:43

out. Chapter two, I walk down

5:45

the same street. There's a deep hole in the

5:47

sidewalk. I pretend that I don't see

5:49

it. I fall in again. I

5:52

can't believe I'm in the same place, but

5:54

it isn't my fault. It still takes a

5:56

long time to get out. Chapter

5:58

three, I walk down the same

6:00

street. There's a deep hole in the

6:02

sidewalk. I see it there. I still

6:05

fall in. It's a habit. But

6:07

my eyes are open and I know

6:09

where I am. It is my fault. I

6:12

get out immediately. Chapter

6:14

four, I walk down the same

6:16

street. There's a deep hole in the

6:18

sidewalk. I walk around it. Chapter

6:22

five, I

6:25

walk down another street. Wow.

6:29

That's taking instead of

6:31

a reactive life, turning

6:33

it into a reflective

6:35

life. You see, the

6:37

old rule in business is that

6:39

when it's over, it's over. But the

6:41

new rule is when the event

6:44

is over, it isn't over unless I've

6:46

learned something from it. I

6:48

love that. So quit

6:50

reacting and start reflecting. Get

6:54

ready to become the leader you've always

6:56

wanted to be. Learn to influence and

6:58

connect with others through the ability to

7:00

cultivate charisma. In John C.

7:02

Maxwell's latest book, The Charismatic Leader, you'll

7:05

learn 21 skills to connect with people

7:07

and raise your leadership bar to the

7:09

next level. You'll also learn how

7:11

to make others feel valued and seen, ultimately

7:13

increasing your influence and ability to

7:15

connect with them. by adopting these

7:17

principles. Leaders can naturally become

7:19

more engaging and open doors to

7:21

new opportunities for effective leadership and collective

7:23

success. Visit MaxwellPodcast.com slash

7:26

Charismatic Leader Book to order

7:28

your copy today. Hey,

7:36

welcome back, everyone. I

7:38

feel like this was short and

7:40

sweet today from John, but I think

7:42

it was really potent. If

7:44

I thought of one thing

7:46

that I admire the most

7:48

about John Maxwell, it

7:51

would absolutely be the discipline

7:53

he learned in the book,

7:55

thinking for a change or

7:57

how successful people think. Because

8:00

I do think in the

8:02

magic of what John is sharing

8:04

with us today, especially for

8:06

Mr. Emotion here, especially for Mr.

8:08

Heistrung, super passionate leader here,

8:10

I think I think

8:13

what John is teaching us

8:15

on the difference between

8:17

reflection versus reaction is probably

8:19

the magic to taking

8:21

passion and putting passion into

8:23

purpose and purpose into

8:26

productivity. See,

8:28

John Maxwell's philosophy emphasizes

8:30

the importance of

8:32

choosing reflection over reaction,

8:34

specifically when facing

8:36

challenges. Reactions

8:38

are often automatic and

8:41

Emotion driven. I know.

8:44

But while reaction is all about the

8:46

automatic, about the emotion, reflection

8:48

allows for thinking,

8:51

for a thoughtful, measured

8:53

response. I'll

8:55

never forget several,

8:57

several years ago, John

9:00

and I were in the

9:02

middle of determining that we had

9:04

a transition that was needed

9:06

for a senior leader in our

9:08

organization. And John

9:10

had been really clear that the

9:12

performance, the focus of this

9:14

individual was not measuring up. And

9:17

in fact, I

9:19

watched John painstakingly go through

9:21

the difficulty of this transition. I'll

9:24

be honest with you, if John

9:26

would have empowered me to make the

9:28

decision, he did not, but had

9:30

he, I would have been very quick.

9:32

I would have been very spontaneous

9:34

as the word I would use very

9:36

nicely, but I would have been

9:38

very reactive and probably explosive if I'm

9:40

really candid. But yet

9:42

I watched John take the emotion

9:45

out of the decision and by reflecting

9:47

on the best way to move

9:49

forward came up with a great game

9:51

plan. Here's what John did and

9:53

I learned significantly in this example. In

9:55

fact, I told John after he

9:57

had modeled this, said, John, you'll never

9:59

have to be the author or

10:02

the leader of a transition again. I

10:04

learned so much from this. And

10:06

here's what I learned. By

10:08

taking reaction out of the equation

10:10

and putting reflection in, John did

10:12

three things. One, he honored the

10:14

person that needed transitioning. He

10:17

gave clarity. on what was

10:19

going to happen if the

10:21

transition had to happen. But

10:23

most importantly, he gave opportunity

10:25

to change the course of

10:27

the transition. He sit down

10:29

with the leader and he said, hey, this

10:31

is what's not working. It's not

10:33

working. You're not measuring up here. This is what

10:35

I want. This is the clarity that I

10:37

have given you. And yet we're not measuring up

10:40

to this. But here's the

10:42

great news. We've got time

10:44

to correct it. We've got

10:46

time to begin to change

10:48

the outcome and what is

10:50

impeding or the pending results

10:53

if you'll do these five

10:55

things. And literally, he sat

10:57

down and said, you're not

10:59

measuring up. This is

11:01

what measuring up looks like. This

11:03

is how to measure up. It's

11:06

very clear. In fact,

11:08

it was so clear that

11:10

when John very reflectively said,

11:12

what did you hear? It

11:15

was repeated back. flawlessly

11:17

with great clarity. In

11:19

fact, John went one step further

11:21

and said, this is the amount of

11:23

time that you have to change the

11:26

trajectory that we're on. But

11:28

in this certain amount of time,

11:30

I'm going to come back and we're

11:32

going to assess how well you're

11:34

performing to the clear plan that you

11:36

and I agree on. John did

11:38

not look for agreement on

11:40

what the results was. He

11:42

looked at for agreement and

11:45

alignment on what the results

11:47

should be. Too often

11:49

as leaders in a reactive

11:51

time, we allow emotions

11:53

to rise. Rather

11:55

than when we put reflection into

11:57

it, we take the emotion out and

11:59

put clarity in its place. Emotion

12:02

confuses. It

12:04

accelerates misunderstanding. Reflection

12:07

settles. and creates

12:09

great clarity and great

12:11

understanding. As I watched

12:13

John transition this person over a

12:15

90 -day period, one

12:18

thing that was clear to

12:20

me is when you honor

12:22

somebody with reflection, you

12:24

give opportunity to

12:26

move forward without

12:28

the emotion that

12:30

reaction happens. So

12:33

this approach led

12:35

to a very positive

12:37

outcome. The teammate didn't make it,

12:40

but the teammate knew why they

12:42

didn't make it, agreed that they

12:44

couldn't make it, and on their

12:46

own resigned from the organization. Here's

12:49

my challenge for you

12:51

and I today. As we

12:54

counterbalance reflection and reaction, recognize

12:56

when you're tempted as

12:58

a leader to react

13:00

emotionally to a situation.

13:03

After you have recognized that

13:05

temptation to emotionally respond, then

13:07

take a step back and

13:10

give yourself time to process

13:12

your thoughts, your feelings. In

13:14

fact, in this step back, I

13:16

would encourage you to bring somebody

13:18

beside you and let them speak

13:21

into you. In other words, consider

13:23

the perspective of others involved and

13:25

look for situations that benefit everyone.

13:27

Too often when I am in

13:29

a reactive mode, I realize

13:31

that It's in the

13:33

thinking partner. It's in the

13:35

expanding the input in my

13:37

life that I come up

13:39

with a better conclusion, a

13:41

better solution, if you will,

13:44

on how to move forward. As

13:46

we think about times that

13:49

we have reacted rather than

13:51

reflected, I want to

13:53

ask you, what's a recent

13:55

situation where you reacted emotionally?

13:58

How could you have handled it

14:00

differently? if you

14:02

would have taken time to

14:05

reflect before reacting. I

14:07

have identified in my life

14:09

some triggers that tend to provoke

14:11

a reactive response rather than

14:13

a reflective response. What are your

14:15

triggers? How can

14:17

you plan to move

14:20

ahead to respond more

14:22

reflectively in those situations?

14:25

You know, John talked today about asking

14:28

himself questions. He said that

14:30

he talks to himself regularly.

14:33

I've heard him talk to himself. There's

14:36

a power in self -talk. There

14:38

is a level of

14:41

insight you will get if

14:43

you will take time

14:45

to talk with yourself. See,

14:47

the most important person you listen

14:49

to every single day is yourself. And

14:52

it's your self -talk that

14:55

has a significant impact

14:57

on your ability to reflect

14:59

and respond positively to

15:02

challenges. It was Brian

15:04

Tracy, John said it, it's in your

15:06

notes. 95 % of your emotions are determined

15:08

by the way you talk to yourself. Cultivating

15:11

positive self -talk promotes

15:13

a reflective mindset

15:15

while negative self -talk

15:17

hinders reflection and positive

15:19

responses. There's

15:21

no better example to this

15:23

than right now here today. As

15:26

I'm privileged to be in the

15:28

studio today sharing with you,

15:30

I can't tell you how relevant

15:32

this is. In fact, if Jake

15:35

or Wade are Podcast producers were

15:37

to turn on their microphone. They

15:39

would let you and share with

15:41

you exactly how this just happened.

15:43

We're at the end of the

15:45

day as I'm recording this podcast

15:47

and I had a very, very

15:50

exciting morning today. In

15:52

fact, I brought all of my

15:54

leaders around and we did a

15:56

big debrief on an event that

15:58

we had recently. And

16:00

I was determined. In fact, before

16:02

even this lesson, even listening

16:04

to the lesson this afternoon, I

16:06

paymented this morning's meeting committed

16:08

to reflect the debrief rather than

16:10

react to the debrief. There

16:12

were too many good things about

16:15

this event that we were

16:17

debriefing for me to react with

16:19

a challenge. But I knew

16:21

if I was not careful, I

16:23

would undo all the good

16:25

that had happened. with

16:27

some things that I really needed the

16:29

team to pay attention to and note.

16:32

And so this morning for four

16:34

and a half hours, we did

16:36

a debrief and I was challenging

16:38

myself without these words. I didn't

16:40

have these words until this podcast.

16:42

I was determined that I was

16:44

going to reflect the debrief rather

16:46

than react. So right before we

16:48

were recording this podcast into the studio

16:50

comes one of our leaders. And I asked

16:52

this leader, I'm studying, I'm thinking, I'm

16:55

preparing, I've already listened to John's content and

16:57

I've got it down pat and I

16:59

asked this leader, I said, Hey, what did

17:01

you think about today? And

17:03

he said, Mark, I'm going to tell you, it was

17:05

very different. It was very different for you. Most of the

17:07

time you come in with emotion and whether it's good

17:09

or bad, you just come in with this emotion that overpowers

17:12

the room and today felt different. Today

17:14

felt like you really wanted

17:16

us to reflect on what

17:18

we were debriefing. And he

17:20

said, it was very unusual,

17:22

he said, but I'll tell

17:24

you, what you did

17:26

is you empowered us

17:28

to own the results of

17:30

the recent event rather

17:33

than task us with your

17:35

reflections of the event. And

17:38

I've got to tell you, I've spent

17:40

all afternoon working on some things and the

17:42

whole time in the back of my

17:44

mind I was going, was that a good

17:46

meeting today? Was I effective with the

17:48

team? I'll be honest with you, without

17:50

that conversation of that leader that came into the

17:52

studio right before this podcast, I would have

17:54

went home and said, I don't know

17:56

if I led well today. I don't

17:58

know if I got the team where

18:01

I needed them to get to. You

18:03

see what my self -talk was doing? You

18:06

see how I was

18:08

challenging myself to second

18:10

guess my reflection. to

18:13

the point that when this

18:15

leader walked out of the studio,

18:18

I said to this leader and I

18:20

said to Jake and to Wade, I

18:23

said, that was a

18:25

gift to me because

18:27

it validated that my

18:29

reflective approach to the

18:31

debrief had long lasting

18:33

impact that a reactive

18:35

debrief would have had

18:37

a short -term impact. Here's

18:40

what I'm saying. by reflecting

18:42

and allowing the team to hear

18:44

my questions and respond to

18:46

them. I didn't get the momentum

18:49

in the short term that

18:51

I wanted because I wanted clarity.

18:53

I wanted movement. I wanted

18:55

to go, but I got long

18:57

-term results because the leader that

18:59

came in three hours later

19:02

and said, let me tell you

19:04

what I discovered today was

19:06

a very empowering return on the

19:08

meeting. Here's what I'm

19:10

trying to communicate to you today. When

19:13

you make an effort to

19:15

speak to yourself with kindness,

19:17

when you make an effort

19:19

to speak to others with

19:22

kindness and with encouragement, you

19:24

equip yourself and others around

19:26

you to handle difficult situations

19:28

with clarity, wisdom, and

19:30

ownership. When

19:32

I come into a debrief meeting and

19:35

I know exactly what needs to be done

19:37

and I move people in that direction,

19:39

I may get that immediate, aha,

19:41

they got it, but I

19:43

don't teach them the long

19:45

-term value of reflection. Today,

19:49

forgive me for tooting my

19:51

own horn, but today

19:53

I walk out of this

19:55

studio this afternoon understanding the

19:57

power of reflection and I

19:59

want you to as well.

20:01

Now, how do you do

20:03

that when we're talking about

20:05

self -talk and how we use

20:08

that as a power within

20:10

us? Pay attention. Pay

20:12

attention to your inner dialogue. Pay

20:15

attention to the messages you're

20:17

sending yourself. Pay attention to

20:19

the conclusions you're making before it's

20:21

time to make a conclusion. You

20:24

see, if I would have done this podcast

20:26

before this leader came in, I

20:28

would have been uncertain. on

20:31

the power of reflection in today's

20:33

debrief. But by having

20:35

that conversation and not making

20:37

a conclusion, I was

20:39

able to stop any questioning

20:41

or negative self -talk and

20:43

replace it with positive,

20:46

empowering statements. Where

20:48

are you giving yourself negative

20:50

self -talk? Where

20:52

can you replace it

20:54

with a positive, empowering

20:56

statement? Use

20:59

affirmations to reinforce

21:01

your ability to

21:03

handle challenges effectively. I

21:06

don't know what yours are,

21:08

but I wonder what your

21:10

common negative phrases that you

21:12

tell yourself internally. For

21:14

me, today it was, I did not get

21:16

the momentum that I needed. I did not, I

21:18

did not get where I wanted to go. What

21:21

if you and I reframe

21:23

those negative statements? to

21:25

more positive supportive statements. Now

21:28

today I was given a gift, somebody

21:30

helped me and gave me a positive

21:32

supportive statement. But the

21:34

task ahead is for you

21:36

and I to be able

21:38

to do that internally. How

21:41

can we make positive

21:43

self -talk a daily

21:45

habit? Are there

21:47

some reminders or cues that

21:49

you can use to help

21:52

you stay consistent? and

21:54

stay encouraging as

21:56

you reflect on

21:58

yourself. As

22:00

we talk about reflection

22:03

instead of reaction, maybe

22:05

you're not as emotional

22:07

as I am. See, I'm

22:10

convinced before I kind of give you

22:12

the final point for today, I'm

22:14

convinced for me that

22:16

my passion, my energy, my

22:18

enthusiasm is a difference

22:21

maker for me. What

22:23

I'm really telling you

22:25

is I have used reaction

22:27

as a superpower to

22:29

effectiveness. I respond, I respond

22:32

quickly and I turn

22:34

that into action. This

22:36

last point, rather than

22:38

turning reaction into action, let's

22:41

start turning reflection into

22:43

action. Did you catch

22:45

that? Too often we

22:47

allow, especially Taipei driven

22:49

leaders like me, we turn

22:52

Reaction into action. Today,

22:55

I'm challenging myself, I'm challenging you,

22:57

John is challenging us. Turn

23:00

reflection into action. Reflection

23:03

is only valuable when

23:05

it leads to action. By

23:07

using a simple framework

23:09

to turn reflections into

23:11

actionable steps, you

23:14

and I can create meaningful

23:16

change in our life and in

23:18

our work. I'll tell you

23:20

what I've determined today. I've

23:22

determined that the next

23:24

time that I debrief something,

23:27

I'm going to spend more time

23:29

on the front end reflecting

23:31

than on the back end reacting.

23:35

I constantly find myself overwhelmed by

23:37

workload or I don't really

23:39

have time to debrief or I

23:41

don't have time for the

23:43

team to discover what reflections we

23:45

should have out of this.

23:47

And so what I do is

23:49

rather than go through the

23:51

pace of reflection, I accelerate to

23:53

reaction. But by taking

23:56

time to reflect, I

23:58

identify areas where I

24:00

can delegate better. I

24:02

can designate tasks, I

24:05

can prioritize agendas and

24:07

workloads more effectively. Implementing

24:10

these changes significantly

24:12

improve my productivity and,

24:15

by the way, reduce

24:18

my stress. Today, as

24:21

I reflected on it, I

24:23

didn't feel stress from not

24:25

getting where I needed to

24:27

go, but I felt reflection

24:29

or Maybe even perplexity was

24:32

at the right move. I

24:34

walk out of here today

24:36

convinced it was the right

24:38

move because what did I

24:40

do? I used reflection to

24:43

identify areas for growth and

24:45

improvement in myself and in

24:47

my team. I

24:49

developed a plan of action

24:51

based on the reflections

24:53

and I implemented changes to

24:55

monitor results so that

24:57

I could adjust as

24:59

needed in the future. I

25:02

want you to do something for me today. I

25:04

want you to think of a challenge you're currently

25:06

facing. Do you have

25:08

it visualized? What is that challenge

25:10

that you're facing? What

25:13

is the situation maybe at home,

25:15

maybe with one of your children, maybe

25:17

it's at work, maybe it's with

25:19

a leader that is difficult to deal

25:21

with? I

25:23

want you to take that challenge,

25:25

that difficulty that you're facing.

25:27

And I want you to use

25:29

the reflection to action framework. Identify,

25:34

reflect, choose, implement.

25:37

Now, if you're watching on YouTube, you

25:40

saw me count those four things out.

25:42

You need to watch sometimes. What

25:44

is the reflection to action framework again? One,

25:47

identify. Two,

25:50

take the actual time

25:52

to reflect. Choose three, a

25:54

plan of action for implement.

25:58

And as you use this

26:00

reflection to action framework, identify

26:02

the steps that you can

26:04

take to address the challenge. Ask

26:07

yourself the question today. How

26:09

can I make reflection and

26:11

action planning a regular part

26:13

of my routine? John

26:15

said this, he takes

26:18

every morning and he spends

26:20

time preparing for the

26:22

day. Probably as diligent

26:24

as anything John does, he sets out

26:26

in the morning and builds a

26:28

plan preparation to begin. He said it

26:30

like this. He said, the beginning

26:32

is all in preparation. The

26:34

reflection is at the end.

26:38

What tools, what strategies can

26:40

you use to stay

26:42

organized and accountable? Remember

26:46

this, developing the

26:48

habit of reflecting instead of

26:50

reacting is a process. I'm

26:52

talking to myself here, so give me

26:55

just a moment. Be patient, Mark, with

26:57

yourself. Be

26:59

patient with yourself, podcast listener,

27:01

as you learn and grow

27:03

and celebrate the small victories

27:05

along the way. Why

27:07

am I taking just a

27:09

moment more of this? Because leaders

27:11

have a bias to action. And

27:15

action -oriented people have

27:17

a bias to reaction. So,

27:20

by consistently choosing reflection over

27:22

reaction, you'll be amazed at

27:25

the positive changes that you

27:27

create in your life and

27:29

your leadership. So,

27:31

what do we do? We

27:34

begin to reflect

27:36

more than we

27:38

react. Now, if

27:41

you would like more to go deeper

27:43

into this subject, I have two

27:45

podcasts that I want to give you.

27:48

Podcast number one is the episode that

27:51

we call the growing leader. We'll

27:53

put that in the show notes. You

27:55

will absolutely impact it, be impacted

27:57

as you go back and listen to

27:59

that for some of you and

28:01

others of you. You'll want to listen

28:03

to it for the first time. The

28:05

second podcast comes from Arlene. Arlene,

28:08

listen to the podcast redefine the

28:10

problem and Arlene, we're going to

28:12

put that into our show notes

28:14

as well as your recommendation. Because

28:16

what Arlene says is I

28:19

really loved watching the podcast. Thank

28:21

you Arlene for watching. I'm

28:23

so glad you're enjoying it. She

28:25

said it really helped me

28:27

in my personal development and I

28:29

gained a lot of knowledge

28:31

from redefining the problem. Arlene,

28:34

that's our goal. That's our plan

28:36

for all of you that's listening.

28:39

Our goal is to help you And

28:42

answer the question today,

28:44

does my reflection lead

28:46

to action? Or

28:49

does my reactions

28:51

impede my actions?

28:54

Now today as I challenge

28:56

you to go and lead

28:59

and lead well, I want

29:01

to encourage you that a

29:03

reflective leader driven to action, will

29:06

make better long -term impact

29:08

on the leaders they're leading

29:10

rather than the reactive leader

29:12

that makes a short -term impact

29:14

but does long -term damage. Go

29:17

lead with powerful positive change

29:19

because everyone deserves to be led

29:21

well.