Episode Transcript
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0:00
Thanks for joining me
0:02
today and greetings. I usually
0:04
do some kind of a
0:06
podcast at the start of
0:08
each year. And I think that
0:10
almost every year that I have
0:12
done a podcast, I have
0:14
opened the year with a podcast
0:17
that says this year is going
0:19
to be especially fill in the
0:21
blank. A year like no other.
0:23
And I always mean it. But I
0:25
think I might mean it more
0:27
this year. than I
0:29
ever have before. So I'm going
0:31
to ask you to bear with
0:34
me and do something. I'd
0:36
like you to actually sit
0:38
back in your chair and take
0:40
a deep breath and exhale.
0:43
Then I would like to see that
0:45
your seat belt is fast
0:47
and snug around your
0:49
waist and that your
0:51
seat belt and your
0:53
same factories are in
0:55
their forward upright positions
0:57
for takeoff. We are about
0:59
to have one hell of a
1:02
ride. And today, I want to
1:04
offer you five strategies
1:06
for navigating the hell of
1:09
a year. Greetings and welcome
1:11
to Nonprofits or
1:13
Messie. I'm your host, Joan
1:16
Gary, founder of the
1:18
Nonprofit Leadership Lab, where
1:20
we help smaller nonprofits
1:22
to thrive. I'm also
1:25
a strategic advisor for
1:27
executive directors and boards of
1:29
larger nonprofits. I'm a frequent keynote
1:31
speaker, a blogger, and an author
1:33
on all things leadership and management.
1:36
You can learn more at Joe
1:38
Gary.com. I'm a woman with a mission
1:40
to fuel the leadership of the non-profits.
1:43
My goal with each episode is to
1:45
dig deep into an issue I know
1:47
that non-profit leaders are grappling with
1:49
by finding just the right person
1:51
to offer you advice and insights
1:54
and insights. Today, it turns out
1:56
that the right person is me.
2:00
So we often set New Year's
2:02
resolutions. That's why you can't
2:04
escape all of the ads
2:06
for weight loss programs
2:08
and all of those things that
2:10
people say they're going to take
2:12
care of in the new year.
2:14
I like to look back and
2:17
see what I'm pulling along with
2:19
me and my rollerboard as I
2:21
move into the new year. And
2:23
I encourage you to do the
2:25
same thing. I'm pulling a rollerboard.
2:27
that has a lot of
2:30
accomplishments in it, and I know
2:32
you are too. I'm pulling a rollerboard
2:34
that makes me feel proud, and I
2:36
know you should feel proud of the work
2:39
that you've did last year, but I'm
2:41
asking you to be intentional and sit
2:43
and actually think about a couple
2:46
of things that made you feel
2:48
especially proud. Big moments, small moments,
2:50
victories, not just in terms of...
2:53
sort of how much money you
2:55
brought in the door, but how
2:57
you mentored someone, how you made
3:00
a terrific hire, how you interacted
3:02
with colleagues in your
3:04
community. Just think
3:06
about that and say, it was
3:08
a good year. And I know that this
3:11
year will be different. But
3:13
you're bringing that strength,
3:15
that power, that pride, with
3:17
you on the flight we are about
3:20
to take. I feel... that I'm
3:22
bringing into the new year a
3:24
new perspective on how I will
3:26
spend my time. I will work a
3:28
little less. I will take better
3:30
care of my health. That's not
3:32
a New Year's resolution, by the
3:34
way. That is a factual statement
3:37
based on my age, based on
3:39
my interest in squeezing every little
3:41
bit of juice out of the
3:43
time I have on this planet.
3:45
So work a little less. In
3:48
fact, as you hear this... podcast
3:50
right now. I am not in
3:52
the Garden State of New Jersey
3:54
where I live. I'm actually
3:57
in Florida. Yes, I'll do
3:59
some work. I will be playing
4:02
pickleball perhaps as you
4:04
listen to this. You know, stereotypes
4:06
exist for a reason.
4:09
But I'll be warm. I'll be
4:11
a minute from the beach, and
4:13
I can put my toes in the
4:15
sand. But my head and your
4:17
head cannot be in the sand,
4:20
particularly this year.
4:22
Things will be different.
4:24
And so I want to
4:26
offer you... What I think
4:28
are five areas of focus,
4:30
five strategies that I believe
4:32
will make you a more
4:34
effective leader and manager
4:36
on a flight that's going
4:39
to be potentially really,
4:41
really turbulent, regardless of
4:43
what kind of nonprofit
4:46
you lead, regardless of
4:48
what sector and regardless
4:51
of your political
4:53
ideology. Things may change in
4:56
very big ways. So here they are.
4:58
These are my five. Number one, you
5:00
have to educate yourself.
5:02
So I happened to know because
5:04
I was a nonprofit executive
5:07
director. And I saw that there
5:09
were kind of these three bubbles.
5:12
Bubble number one was my
5:14
organizational bubble making sure that
5:16
my team was good, that
5:18
we were raising the right
5:20
amount of money, that we
5:22
were doing great work. All
5:24
of those things. The
5:26
second bubble larger
5:29
was the bubble of,
5:31
in my case, the
5:33
LGBTQ movement. My colleagues
5:36
in that movement, what
5:38
the trends were, what
5:40
the stories were, what
5:42
things were happening as
5:45
it related to LGBT
5:47
issues that would impact how
5:49
I led my
5:51
organization. A bubble I
5:54
didn't really pay much attention
5:56
to. And it is called the
5:58
non-profit sector. bubble, right?
6:01
My organization existed in the
6:03
LGBT movement and the LGBT
6:05
movement organizations existed in a
6:07
bubble of the non-profit sector.
6:10
And I'm gonna rather with
6:12
my head-hanging low tell you
6:14
I didn't follow trends in
6:16
the non-profit sector very much.
6:18
Now it's part of my
6:21
mission, my job, is to
6:23
provide you with context and
6:25
insights that helped you. Think
6:27
about that third bubble. I
6:30
am here to say that
6:32
in 2024, paying attention to
6:34
that third bubble is non-negotiable.
6:36
You have got to read
6:39
nonprofit news and understand trends.
6:41
This is an important ecosystem
6:43
that may in fact change
6:45
in some pretty dramatic ways.
6:48
The incoming administration in Washington
6:50
seems rather focused on non-profits
6:52
at the moment. We'll see
6:54
where that goes. Many of
6:57
you have heard about H.R.
6:59
9495, a piece of legislation,
7:01
and you can count on
7:03
us here at non-profits or
7:06
messy to keep you apprised
7:08
of the status of that
7:10
bill and the implications thereof.
7:12
We have a podcast in
7:15
the works already with someone
7:17
to talk just about that.
7:19
So that's something you can
7:21
look forward to on this
7:23
podcast. But I also am
7:26
strongly urging you to have
7:28
your eyes wide open about
7:30
trends in the non-profit sector.
7:32
I'm going to tell you
7:35
that I have an old-fashioned
7:37
habit and I read the
7:39
hard copy of the Chronicle
7:41
of Philanthropy. And you can
7:44
do it online. I learned
7:46
really important things about how...
7:48
or other organizations are girding
7:50
themselves for 20 for the
7:53
new year. I learned about
7:55
a small organization that is
7:57
innovating. in a very big
7:59
way. I read opinion pieces
8:02
by some really interesting thought
8:04
leaders. Not only did it
8:06
put gas in my tank,
8:08
but it gave me ideas
8:11
and context, and it's going
8:13
to do the same for
8:15
you. If you're wondering where
8:17
you're going to find the
8:20
time for this, I'm going
8:22
to tell you that the
8:24
technical phrase, it will bite
8:26
you in the butt if
8:28
you don't make time. And
8:31
I'll talk a little bit
8:33
about time management in one
8:35
of my other, one of
8:37
my other four strategies for
8:40
the new year. So my
8:42
first strategy is you have
8:44
got to educate yourself. Things
8:46
will not stay the same.
8:49
I can't tell you what
8:51
that looks like, but if
8:53
you are not paying a
8:55
lot of attention, you won't
8:58
know and you and your
9:00
board will not be prepared.
9:02
Strategy number two actually has
9:04
to do with your board.
9:07
I am going to strongly
9:09
encourage you to invest in
9:11
shifting the mindset of your
9:13
board. So there are three
9:16
levels of governance, fiduciary, strategic,
9:18
and generative. Fiduciary, making sure
9:20
nothing goes wrong. Strategic, solving
9:22
problems. Generative, imagining what is
9:25
possible. The vast majority the
9:27
overwhelming majority of boards Never
9:29
leave fiduciary the fiduciary level.
9:31
I call it because I
9:34
have my twin engine jet
9:36
philosophy I say that for
9:38
the fiduciary level of governance
9:40
is on the tarmac the
9:42
plane is on the tarmac
9:45
in the weeds on the
9:47
tarmac Shouldn't really be any
9:49
weeds in the tarmac, but
9:51
you get the idea and
9:54
so Your board is very
9:56
likely all about making sure
9:58
nothing goes wrong. We call
10:00
that risk management. That
10:02
is in fact one of the responsibilities
10:05
of a non-profit
10:07
board. But oh my goodness,
10:10
so not the only one, right?
10:12
Risk management and
10:14
innovation do not go together.
10:16
Risk management and
10:19
piloting, and I'm not talking
10:21
about the jet, piloting, trying
10:23
new things, failing forward.
10:26
All of those things don't
10:28
really go together much. with
10:30
risk management. It's time for
10:32
you to push your board, to be
10:34
more adaptive, to introduce
10:37
the idea of a pilot, try
10:39
something new, illustrate proof of
10:41
concept, share the success with
10:43
your board, and help them
10:46
feel the success that comes
10:48
with trying something new. I
10:50
feel like this is really going
10:52
to be important, because otherwise
10:55
you are going to be
10:57
reactive to changes. rather than
10:59
proactive to them. Right? Here's
11:02
another thing on this subject
11:04
about risk management that I
11:06
want you to keep in mind. The
11:09
independent sector reports that
11:11
over the last several years
11:13
we have seen a precipitous
11:16
drop in the policy and
11:18
lobbying efforts of nonprofit organizations.
11:21
There's lots of reasons for
11:23
this, and that may be a
11:26
whole another podcast. But certainly one
11:28
of them is a fear of
11:31
jeopardizing their tax-exempt
11:33
status. Fear. Risk management.
11:36
Go back to educate yourself,
11:38
which is my number
11:40
one strategy. Educate yourself
11:42
and your board about
11:44
how your organization can,
11:47
in fact, engage in
11:49
policy work without jeopardizing
11:51
your tax-exempt status. Or
11:54
without taking that risk. Help
11:57
your board get better
11:59
job. and recognize
12:01
that in some cases
12:03
with some of your
12:06
organizations, there's going to be
12:08
some fight, and they're going
12:10
to need to have some teeth.
12:12
So, number one is educate
12:14
yourself. Number two is shift
12:16
the mindset of your board
12:18
from risk managers to
12:20
innovators. Remember, the origin
12:23
story of your organization
12:25
is rooted in innovation. It's
12:27
rooted in trying something new. in
12:30
seeing a gap, in filling
12:32
a need, please continually
12:34
remind your board of
12:37
that and why it is
12:39
important to continually be
12:41
assessing and changing how
12:43
you do things to not
12:46
only have greater impact,
12:48
but also to
12:50
proactively address turbulent
12:52
air ahead. Number
12:54
three, get comfortable
12:56
living in a non-binary
12:59
world. I mean this in a
13:01
very broad sense. We can
13:03
no longer ignore the space
13:06
in between. You know, I
13:08
often talk about a
13:10
twin engine jet as
13:12
a metaphor for a
13:14
non-profit organization, and I
13:17
put the chair of
13:19
their board and the
13:21
executive director in the cockpit.
13:24
Two deciders, two type
13:26
A people in the cockpit.
13:28
They actually have to
13:30
share leadership. It's kind
13:33
of non-binary in
13:35
that way. It's gray. It's
13:37
time to embrace the gray,
13:40
this year especially. A
13:42
binary worldview is antiquated
13:46
and serves us very,
13:48
very poorly. We are in
13:50
a very polarized world,
13:52
and the only way through
13:54
it is to learn how
13:56
to learn how to
13:58
multiple truths. I can bring
14:01
this home for myself and
14:03
say that I can look
14:05
at the Israel-Hemos War and
14:07
know two truths or one truth.
14:09
It is completely legitimate
14:12
for me to be heartbroken
14:14
for multiple groups
14:16
at the same time. And
14:19
because our world is polarized,
14:21
I do believe it tends
14:23
to drive us to the, it is
14:25
either this or this. And I don't
14:27
think that will help us.
14:29
I think we have to look
14:32
at what brings us together.
14:34
And so many of you do
14:36
work that can and
14:38
is exactly that. So
14:40
embrace the gray and start
14:43
to get comfortable living
14:45
in a non-binary
14:47
world. Exerspilled
14:49
and exercise your team's
14:51
muscles to have difficult
14:54
conversations. Grab resources to
14:56
help people begin to
14:58
get more comfortable being
15:00
really uncomfortable. Remember, you
15:02
came into this work as a
15:04
disruptor. There's going to
15:06
be a lot of disruption
15:09
this year, navigating it thoughtfully
15:11
with the people who don't necessarily
15:13
agree with you is going
15:15
to be essential. Number
15:18
four, embrace community.
15:20
We're going to need each
15:22
other in the nonprofit sector.
15:25
We're going to need each
15:27
other, period. My wife, for quite
15:29
a number of years, was the
15:31
head of the food network brought
15:34
many household names into
15:36
your kitchens and living
15:38
rooms. And I remember
15:40
very distinctly that
15:43
after September 11th, maybe
15:45
it was. October or
15:47
November. We were sitting around and my
15:49
wife said to me, you know, I
15:51
think that there's going to be a
15:53
big run on roasting pants at
15:55
William Sonoma. I was like, I'm sorry,
15:58
what? She said, I just think. that
16:00
difficult times drive
16:02
people to be together, to be
16:04
in community, and to, as
16:06
she said, nest. I thought
16:08
it was a really interesting
16:11
hypothesis. And then, of course, I
16:13
couldn't have been more than a
16:15
few weeks later, there was,
16:18
in fact, an article that
16:20
there was, in fact, a
16:22
run on roasting pans at
16:24
William Sonoma and places where
16:26
roasting pans are sold. I
16:29
believe the same thing is going to
16:31
happen this year. That there will
16:33
be a need for us to be
16:36
in community. I also remember, as
16:38
the founder of the Nonprofit
16:40
Leadership Lab, we don't just
16:42
provide resources, time-saving
16:45
resources for non-profit
16:47
leaders, board and staff.
16:49
We also provide a community,
16:52
a community where you don't
16:54
feel so alone. And as we...
16:56
started to understand the
16:59
magnitude of the pandemic
17:01
in 2020. My business partner
17:04
and I were unclear about
17:06
whether or not the leadership
17:08
lab would draw people
17:11
during such a difficult
17:13
period. We needn't have
17:15
worried because we had
17:17
the opportunity to help so
17:20
many more leaders that year
17:22
because they needed. timely
17:25
information about how to file
17:27
for a PPP loan, but
17:29
maybe even more than that,
17:31
they just needed to be
17:33
in an online community with
17:35
others who are standing in
17:37
their shoes. I think that's what
17:40
we're going to have this coming
17:42
year and what you as a leader
17:44
are going to need. And by the
17:47
way, one of the really
17:49
remarkable things about our leadership
17:51
lab... is I may be in the
17:54
LGBTQ space, but I have as
17:56
much to learn from someone
17:58
who runs and... association
18:01
in Canada for somebody
18:03
who runs a program
18:06
for autism in the
18:08
UK. And in fact, the
18:10
leaders enrich one another.
18:13
And honestly, it's inspiring
18:16
to be in community
18:18
with other folks who
18:20
are trying to make the
18:22
world a better place one
18:25
day, one step, one step,
18:27
one action at a time. Think
18:30
about that as it relates to
18:32
your team. Think about how that
18:34
relates to bringing your team together,
18:36
even if you are remote or
18:39
hybrid. And think about what
18:41
it means for you as a leader.
18:43
This is going to be a bumpy
18:45
ride, and nonprofit executive
18:47
directors are by nature. They
18:50
can feel quite lonely. And so
18:52
loneliness is not going to be
18:54
your friend this coming year. So
18:57
think about that as well. So we
18:59
have. Four so far. Get
19:01
smart, educate yourself,
19:03
shift the mindset of
19:05
your board, get comfortable
19:08
living in a non-binary
19:10
world, embrace community,
19:13
and my fifth one, final,
19:15
invest in you. It
19:17
will be absolutely essential
19:19
that you take good care
19:22
of yourself this year. There
19:24
is always a risk that
19:26
your engine will overheat. You're
19:29
going to hear different
19:31
pieces of information about
19:33
the same thing, in the same
19:36
week, and your head's going to
19:38
be spinning like Linda Blair
19:40
in the exorcist, right?
19:42
You've got to keep centered. And
19:45
what do I mean by
19:47
that? Well, certainly I mean
19:49
balance, making sure that you have
19:51
a palette of activities in
19:54
your world that fuel you
19:56
in one way shape or form.
19:58
Right. Don't think of war. is just
20:00
work that you do until you
20:03
can have time with your
20:05
family. Think about it as of
20:07
a cloth, but you have to
20:09
make time for you. As part
20:11
of that, please see professional
20:13
development, growing your skills
20:15
and your chops as
20:18
a leader and a
20:20
manager, to be not a luxury
20:22
item, but a must have.
20:24
I need to be really good
20:26
at flying that jet, especially. when
20:29
the air is turbulent. So
20:31
investing in, getting the best leadership
20:33
book you can find. Reading my
20:35
blog or listening a podcast just
20:38
like this one. That's an example,
20:40
right? Take care of yourself, like
20:42
escape. And I'm not a meditator
20:44
because I'm too fidgety. The fidgety
20:46
skeptic I think is what Dan
20:48
Harris refers to me as, or
20:50
people like me as. If you're
20:53
a reader. Get a book that
20:55
takes you away and just read
20:57
for 15 minutes before you go
20:59
to bed to sort of shut
21:01
it down. Glenda, who runs
21:03
the non-profit leadership lab for
21:05
us, happens to be, I
21:07
hope I'm not outing her here,
21:09
like addicted to true crime podcasts.
21:12
There's an escape. Pick one.
21:14
Use it. See its value. Here's
21:17
another example of
21:19
investing in yourself. Learn how
21:21
to say no or not yet. Maybe
21:23
you can get home in time
21:25
for dinner. No, or not yet. I
21:28
coach clients every day. I
21:30
see thousands of folks in our
21:32
leadership lab. You have control
21:35
issues. I know this. I have them
21:37
too. In this, we are kindred
21:39
spirits. Learn to delegate.
21:41
When you say you have too much
21:43
on your plate, take a look at
21:46
what's on your plate. Does it
21:48
really all belong there? I
21:50
don't think so. And if you do
21:52
that, You might be able
21:55
to manage your time
21:57
rather than it managing
21:59
you. Nonprofit Leadership Lab is
22:01
led by Joan Garry
22:03
and is the world's best
22:05
online community for leaders
22:08
of small nonprofits. Learn how
22:10
to raise more money,
22:12
build the board of your
22:14
dreams, grow a large
22:16
audience of supporters and so
22:18
much more. To learn
22:21
more and request an invitation
22:23
to become a member,
22:25
please go to nonprofitleadershiplab .com/podcast.
22:27
That's nonprofitleadershiplab .com/podcast. So
22:30
these are my five pieces of
22:32
advice. Five strategies
22:34
that will enable
22:36
you to be the best
22:38
leader and manager you can be this year.
22:42
First, get smart, educate
22:45
yourself in a way you probably never
22:47
have before. Number
22:49
two, shift
22:52
the mindset of your board. Move
22:54
them from risk management
22:57
to embracing
23:00
adaptability, embracing
23:03
change management, embracing
23:06
innovation. It
23:09
is how your
23:11
organization started and
23:14
many far too many organizations have strayed
23:16
too far from it. Number three,
23:19
embrace the gray
23:21
and get comfortable living
23:23
in a non -binary
23:25
world. I
23:27
talk often about shared leadership
23:29
between the board and staff. That's
23:32
what I mean by gray. A
23:34
polarized society
23:37
where we talk with people
23:39
who vehemently disagree with us. How
23:42
do we get comfortable being in that
23:44
space? We have to,
23:47
in fact, not dig our
23:49
heels in, but find
23:51
common ground. Number
23:54
four is embracing community, non
23:56
-profit leaders have lonely
23:59
jobs. and really
24:01
difficult times provide
24:03
us with an opportunity to
24:05
be fueled by
24:07
the community around us,
24:10
people who stand in our
24:12
shoes, whether that is people
24:14
in your family, your
24:16
chosen family, or your
24:19
family within your sector
24:21
or within the larger
24:23
non-profit sector.
24:25
It will fuel you. You will
24:28
learn and be inspired by
24:30
those who also share the
24:32
same commitment and passion to
24:35
the nonprofit sector.
24:37
And lastly, invest
24:39
in you. This is so one of
24:41
those situations where you got
24:44
to put the mask on
24:46
first. And I know that
24:48
generally results in maniacal
24:51
laughter from nonprofit leaders
24:53
that I say it
24:55
to. But boy, oh boy, this
24:57
year, yes, this year. So breathe.
25:00
Make sure that seat belt
25:02
is snugly fastened
25:04
and take those five things
25:06
with you as we move into
25:09
the new year. Lastly,
25:11
because I want you to
25:13
really be thinking about
25:15
that third bubble, right?
25:17
We talked about the
25:20
organization, the sector you're
25:22
in. For me, it was the
25:24
LGBT movement. For you, it might
25:26
be social services. It might be
25:29
the unhoused. It might be food
25:31
insecurity. It might be equine therapy.
25:33
It might be autism. But that's
25:35
third bubble, the non-profit sector,
25:38
the one we've probably all
25:40
been ignoring that I want you
25:42
to educate yourself about. I want
25:44
you to think about it as more
25:46
than a sector. I think this is
25:48
going to help you. I want you to
25:50
think about it as a movement. Thousands
25:54
and thousands of
25:56
people from all over
25:59
the world. affecting
26:01
change in absolutely
26:03
remarkable ways. Yeah,
26:05
I'm talking about you. And
26:07
all of them stronger
26:10
together, right? Coming
26:12
together in community
26:14
and stronger as a result.
26:17
That's how I see that
26:19
third bubble, the non-profit
26:21
sector. I see it
26:23
as a movement. that
26:25
we are all part of
26:28
a strong and determined movement
26:30
to make the world more fair,
26:32
more just, and more
26:34
beautiful. And let me just
26:37
tell you that when you think
26:39
about all of those people,
26:41
of which you are one, and all
26:43
of those organizations,
26:46
and you align that with
26:48
the turbulence ahead, I'm
26:50
betting on you, I'm betting
26:52
on the sector. I'm betting on
26:54
the non-profit sector to be
26:56
a force to be reckoned with in the
26:59
coming year. Happy New Year. Thanks
27:01
so much for spending time
27:03
with me today. I hope you
27:06
found the conversation valuable as you
27:08
navigate the messy world of
27:10
nonprofits. Check out all my other
27:13
resources at Joan Gehry.com. Hope
27:15
you find them helpful too.
27:17
Lastly, thank you for the work you
27:19
do to repair the world in ways
27:21
large and small. I'll see you next
27:23
time.
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