ShipBob is a company that helps new brands and startups, but it was also new at one point itself, so when learning about new businesses, ShipBob’s story is important as well. In today’s episode, you’ll hear from Dhruv Sexena and Todd Bills of ShipBob. Listen to the interview to hear about how ShipBob got started, what benefits a merchant might see from using ShipBob as opposed to a different type of service, and what convinced them that ShipBob would make it. 

Topics Discussed in Today’s Episode:

• How ShipBob got started
• Whether ShipBob is startup-friendly for newer brands
• The benefits for a merchant of using a service like ShipBob
• The biggest challenges for ShipBob right now and how to address them
• Why ShipBob limits SKUs
• Fulfillment center expansion
• Fulfilling non-prescription medications
• Where it’s better to fulfill from
• The event that led Dhruv and Todd to believe their venture would work
• Mistakes in the early days of ShipBob
• Whether ShipBob’s warehouses are air conditioned
• The situation with USPS
• Dhruv and Todd’s number one advice for direct-to-consumer brands

Resources:

Dhruv Saxena

Todd Bills