Dr. Gordon Flett on the Urgent Need to Know You Matter | EP 597

Dr. Gordon Flett on the Urgent Need to Know You Matter | EP 597

Released Friday, 11th April 2025
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Dr. Gordon Flett on the Urgent Need to Know You Matter | EP 597

Dr. Gordon Flett on the Urgent Need to Know You Matter | EP 597

Dr. Gordon Flett on the Urgent Need to Know You Matter | EP 597

Dr. Gordon Flett on the Urgent Need to Know You Matter | EP 597

Friday, 11th April 2025
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up next on Passion Strike. I'd

1:01

say, just as a quick snapshot, if

1:03

you feel like you're not just

1:05

a non-essential worker, you're

1:07

a non-essential person, no,

1:09

everybody's essential, everybody's essential,

1:11

everybody matters, and you

1:13

have the potential to

1:15

make a difference in people's lives,

1:18

but if you're walking around

1:20

feeling like that, you've probably

1:22

got this sense of anti-mattering.

1:25

so that you feel like you matter

1:27

now, but you anticipate maybe you

1:29

won't matter down the road. Welcome

1:31

to Passion Struct. Hi, I'm your

1:33

host, John R. Miles, and on

1:35

the show, we decipher the secrets,

1:37

tips, and guidance of the world's

1:39

most inspiring people and turned their

1:41

wisdom into practical advice for you

1:43

and those around you. Our mission

1:45

is to help you unlock the

1:47

power of intentionality so that you

1:49

can become the best version of

1:51

yourself. If you're new to the

1:53

show, I off. for advice and

1:55

answer listener questions on Fridays.

1:57

We have long form interviews.

1:59

the rest of the week

2:01

with guests ranging from astronauts

2:03

to authors, CEOs, creators, innovators,

2:06

scientists, military leaders, visionaries, and

2:08

athletes. Now, let's go out

2:10

there and become Passion Struck.

2:12

Welcome to episode 597 of

2:14

Passion Struck. Whether you're a

2:16

long-time listener or joining us

2:18

for the first time, I

2:20

am so grateful you're here.

2:22

You've tuned into a movement

2:24

dedicated to unlocking your potential.

2:27

living with intention and making

2:29

what truly matters matter most. And

2:31

today, I have to tell you,

2:33

I am absolutely thrilled for this

2:35

episode. If you've been following me

2:37

for a while, you know that

2:39

I've been studying the science of

2:42

mattering for years. It's one of

2:44

the most profound and personal topics

2:46

I've explored on this show, and

2:48

it's the very heart of how

2:50

we build resilient lives, relationships, and

2:53

communities. So it's truly an honor.

2:55

and a full circle moment for

2:57

me to welcome someone I've long

2:59

admired, someone who literally wrote the

3:01

book on the subject, Dr. Gordon

3:04

Flett. Dr. Flett is the author

3:06

of the psychology of matter, as well

3:08

as the new book, Mattering as a

3:10

core need in children and adolescents.

3:13

He recently retired as

3:15

a distinguished professor of

3:17

psychology at York University,

3:19

where he spent decades pioneering

3:21

research into how the feeling

3:23

of mattering, of being seen valued

3:26

and significant shapes everything from our

3:28

mental health and relationships to our

3:30

sense of identity and purpose. In

3:32

our conversation we explore what

3:34

mattering truly means and why

3:37

it's different from self-esteem, belonging,

3:39

or mere connection. The profound

3:41

emotional and psychological toll when

3:44

we experience antimattering and how

3:46

loneliness, depression, and anxiety often

3:49

stem from feeling overlooked or

3:51

underappreciated. We go into practical, actionable

3:53

ways we can enhance our own

3:56

sense of mattering even during life's

3:58

most difficult seasons. We discuss why...

4:00

reciprocal relationships are so vital, and

4:02

how giving mattering to others can

4:04

transform our own lives. And lastly,

4:06

we go deep into understanding mattering

4:09

at the societal level and how

4:11

it could reshape education, workplaces, and

4:13

communities for the better. This episode

4:15

is deeply meaningful for me, and

4:17

I truly believe that it will

4:19

change the way that you think

4:21

about your relationships, your worth, and

4:24

your impact in the world. It's

4:26

not just about feeling good, it's

4:28

about becoming full. Before we dive

4:30

in, let's take a look back at

4:32

the two incredible episodes that led up

4:35

to today. On Tuesday, I sat down

4:37

with Humboldt the Poet to explore one

4:39

of the most misunderstood emotional experiences of

4:41

our time. Anxiety. It's an unfiltered

4:43

conversation about identity, self-worth, and how

4:45

to find calm in a chaotic

4:47

world. And just yesterday, Dr. Emily

4:50

Falk, a troubleizing neuroscientists from the

4:52

University of Pennsylvania, revealed the science

4:54

behind how ideas spread, what makes

4:56

messages persuasive, and how understanding brain

4:59

synchrony can transform how we connect,

5:01

influence, and communicate. If you want

5:03

to become a more intentional messenger

5:05

of change, make sure to check

5:08

it out. And here's something else.

5:10

Next week I'm making a big

5:12

announcement. One that's been in the

5:14

works for a long time. I

5:16

can't say too much just yet,

5:18

but trust me, you'll want to

5:20

tune in for the big reveal.

5:22

For those eager to dive deeper

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Hashinstruck.com/starter packs with over five hundred

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intentionally newsletter for exclusive insights and

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behind-the-scenes stories you won't find anywhere

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else. Now, let's get into this

5:46

transformative conversation about why mattering

5:48

is a core human need and how

5:50

understanding it can unlock deeper meaning, greater

5:52

being, and more powerful human connection with

5:54

the one and only Dr. Gordon Flett.

5:57

Thank you for choosing Passionstruck and choosing

5:59

me. to be your hosting guide

6:01

on your journey to creating an intentional

6:04

life. Now, let that journey begin. Hey

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Texas. Hey

7:18

passion struck family. I have

7:20

an extraordinary guest today, someone

7:22

who I've wanted to have

7:24

on this podcast for about

7:26

18 months, and we finally made

7:29

it happen. I'm so honored and privileged

7:31

to welcome Dr. Gordon flat

7:33

to passion struck. Welcome Gordon.

7:36

Thanks for having me, John. I am

7:38

glad we finally got together and we

7:40

have done a lot of things, I believe.

7:42

Well, just before we came on

7:45

the error, you told me that

7:47

you recently retired. from your teaching position,

7:49

but you were just bestowed an honor

7:51

and I thought it was important to

7:53

maybe start there. Can you tell us

7:55

what that honor was? I was just

7:57

named the honorary president of the Canadian.

8:00

and psychological association, which is

8:02

quite an honor and has

8:04

had former presidents like

8:06

Albert Bandura and Kahneman, of

8:09

Kahneman, and Tverski. But to

8:11

me, it's an opportunity to

8:13

get people to find out

8:15

more about mattering. I'll be

8:17

giving a keynote address at our

8:20

annual convention and it'll be focused

8:22

on mattering and how it

8:24

can make a difference in

8:26

people's lives. a well-deserved

8:28

recognition and congratulations to

8:31

you and wanted to

8:33

just start today's discussion

8:35

with just a little bit of

8:37

history. I have really been trying

8:40

to understand why are there so

8:42

many people and when I say so

8:44

many I'm talking in the neighborhood

8:46

of billions who are facing

8:48

so many issues in their life

8:51

from feeling helpless and hopeless to

8:53

lonely to rising mental health to

8:55

anxiety and I kept trying

8:57

to search for was there some

9:00

linchpin that was tying this all

9:02

together and I remember I was

9:04

talking to Tom Curran in an episode

9:06

and we were talking about perfectionism

9:09

and I was telling him

9:11

I had spoken to Angela Duckworth

9:13

and Ethan Cross and all

9:15

these people with these famous researchers

9:18

and I said I can't find

9:20

anyone who was studying mattering

9:22

and he goes have you

9:24

ever heard of Dr. Gordon

9:26

Fletcher. And I said, I

9:28

have not. And so I

9:30

immediately started googling you and

9:32

reading everything I could get

9:34

my hands on that that

9:36

you had produced. And you are

9:38

at the epicenter of this nascent

9:41

world of studying mattering, which

9:43

I think is one of

9:45

the most. important concepts

9:47

that we need today. So I

9:50

was hoping with that as a

9:52

backdrop, Gordon, that we could start

9:54

at the beginning. Sure. As I've done

9:56

research, you first discovered the

9:58

concept of math. as a

10:00

graduate student in the late 80s. Can

10:03

you describe that moment of when

10:05

you discovered it and why

10:07

it resonated so deeply? It was fortuitous

10:09

in the sense that I was a

10:11

member of a club by one of

10:13

the publishers that had discount books for

10:16

graduate students and I saw this book

10:18

on the self and I sent off

10:20

for it at the low price that

10:22

they were offering it for and along

10:25

with the provisions don't share it with

10:27

others. And I came across this chapter

10:29

by Morris Rosenberg who was the person

10:31

who originated the concept of mattering and

10:33

in that chapter there was five pages

10:36

and he gave the impression that. here's

10:38

this totally neglected element of the

10:40

self that's so relevant to

10:42

people of all ages so predictive

10:44

and I just filed that away

10:46

thinking well why aren't people studying

10:48

this but then I left alone

10:51

I had to finish my work on

10:53

my dissertation on depression and then

10:55

later we were doing a project

10:57

on the transition to college and

11:00

I'm actually just finishing a paper

11:02

on transition and the role of

11:04

maturing as a key resource and

11:06

I said, one of the postdoctoral students

11:08

said, hey, I came across the

11:11

scale on mattering, and immediately the

11:13

light bulb went off, and I

11:15

said, yeah, we need to be

11:17

including this. And at the same

11:19

time, I was asked to be

11:21

the researcher for a provincial program

11:23

on developing a resilience prevention program

11:25

and encouragement program for young people.

11:27

We were kicking around concepts and

11:29

I said, well, there's this concept

11:31

of mattering and with educators, they

11:33

knew exactly what I was talking

11:35

about. It's tied into the idea

11:37

of the one caring adult who

11:39

can change a kid's life, like

11:41

Oprah Winfrey did with her teacher

11:43

who she had on in her

11:45

second last show. So we included it

11:47

as well. And while we were looking at,

11:49

that's when I also came up with the

11:52

idea that just as important it is to

11:54

feel like you matter. The feeling of

11:56

not mattering is also something that sticks

11:58

with you at a very deep. level

12:00

so we started measuring it there.

12:02

But aside from that I'd say that

12:04

I look back and I said was

12:07

I being prepared to realize that this

12:09

was a concept I was very fortunate

12:11

to be raised by loving parents and

12:14

grandparents and we actually had two grandparents

12:16

in my aunt in the house growing

12:18

up so I had surrounded by adults

12:21

and my my paternal grandmother I was

12:23

the first born so I was treated

12:25

like that spoiled special kid but I

12:27

got a lot of attention. And then

12:30

later on, the school experiences, including when

12:32

our daughters, we have two daughters now

12:34

grown up and the local school is

12:36

just a block away, and that school

12:38

was all about mattering. And when you

12:41

have environments where it's right at the

12:43

top to the principal and the staff

12:45

who ironically, I just met the principal

12:47

again a couple of days ago at

12:49

an event, they're all about the importance

12:52

of the child as a person. not

12:54

just the curriculum, and really to the

12:56

point where the principal on a school

12:58

of 900 students knew every kid by

13:00

name and something about them so that

13:02

she could walk up to them. and

13:04

the playground during recess and then just

13:07

start talking and really giving that sense

13:09

of individual attention, which is one of

13:11

the ways you end up feeling like

13:13

you matter. And then when I became

13:16

a faculty member at York, I became

13:18

the undergraduate director and I had these

13:20

students come in who had many of

13:23

the things that you described in terms

13:25

of loneliness, disconnection, demoralized, depression, and these

13:27

were excellent students who had just not

13:29

got off to a great start. And

13:32

what they needed was somebody like me in

13:34

that position to be able to show some

13:36

faith in them and to give them some

13:38

strategies. And one of the things that

13:40

goes along with mattering it's the

13:42

secret power I say a secret

13:44

sauce of mattering is that it's

13:46

very strongly correlated with hope. People who

13:49

feel like they matter have a sense of

13:51

hopefulness about them at a very high level

13:53

and not just hope in terms of being

13:55

able to do things and make things

13:57

happen but hopefulness about other people.

13:59

And other people are going to be

14:02

for them when they need it. And

14:04

so I saw it and I've seen

14:06

it in other people in terms of

14:08

just how it's changed their lives and

14:10

brought them from a position where they're

14:12

really not doing all that well to

14:14

a position where hey, suddenly they realize

14:16

their strengths and they're more likely to

14:18

develop self-compassion and other positive things that

14:21

go along with it. And in my new

14:23

work, a new book coming out, I

14:25

talk about it with kids, how. if

14:27

they feel like they matter it comes

14:29

with a host of other strengths usually

14:31

including hope and positive orientation towards the

14:33

future and a sense of resilience that

14:35

they'll be able to overcome challenges and

14:37

obstacles and adapt as new situations emerged

14:40

as new situations emerged. They said I

14:42

just recently retired but I'm busier than

14:44

ever and it's like the famous line

14:46

from the Alpaccino and the Godfather just

14:48

when I think I'm out they pull

14:50

me back in and that's what mattering.

14:52

There's much more to be learned about

14:54

it. much more in terms of

14:56

heightening awareness, which is another

14:59

reason why I appreciate this

15:01

opportunity today. So I'm

15:03

thinking about the best place to

15:05

go and I want to come

15:07

back to your grandmother's story here

15:09

in a second, but I think

15:11

before we do, it might be best

15:13

for you to ground the listeners

15:16

or viewers on when you

15:18

define mattering, what words do you

15:20

use? Well, mattering... It's essentially

15:22

defined as feeling important, feeling

15:25

significant, feeling like people are

15:27

paying attention to you. What I really

15:29

come down to and something we've added

15:32

much more focus on recently is a

15:34

sense of that you feel cared about

15:36

that somebody cares about you and somebody

15:38

really is looking out for you and thinking

15:40

of you and when you have that you

15:42

can be able to carry that from

15:45

situation to situation even when those

15:47

people aren't there. And then of course

15:49

the flip side is when you feel

15:51

like you don't matter so you're not

15:53

heard you're not seen you're feeling invisible

15:56

you're feeling overlooked maybe feeling forgotten which

15:58

we call anti mattering and that feeling

16:00

is something that some people have at

16:02

a chronic level. But you can also

16:04

have those kinds of experiences, even if

16:06

you have a sense of mattering and

16:08

you have to learn how to cope

16:10

with that kind of treatment. But another

16:12

element of it that's key, because it

16:14

almost sounds like you're waiting for somebody

16:16

to treat you the right way, but

16:19

also you can generate feelings of mattering.

16:21

by going out and doing things for

16:23

others. Isaac Prilotenski has talked about this

16:25

in terms of adding value to other

16:27

people's lives. And this is what I

16:29

tell someone who says, well, people just aren't

16:31

treating me the way I need to be

16:34

treated. I'm just going to have to deal

16:36

with this. And I say, well, you can become

16:38

more involved. You can find a cause.

16:40

You can make a difference in somebody

16:42

else's life. And you know that you

16:44

matter to them, at least. and then

16:46

you can go from there. But really

16:48

it's something that's described as a feeling

16:50

in terms of that, how does it

16:53

make you feel when you feel like

16:55

you matter or don't, but also it's

16:57

described as a need so that everybody

16:59

has a need to matter and so

17:01

that everybody has a need to matter and

17:03

it's believed to matter, so that

17:05

everybody has a need to matter and

17:07

it's believed to matter and needing to

17:10

feel like you're making a difference or

17:12

people would miss you if you weren't

17:14

around anymore. I think it's

17:16

important because when I was doing

17:18

my research, a lot of people

17:20

pointed me towards the work of

17:23

Jeff Cohen on belonging or I

17:25

was pointed to study work on

17:27

self-esteem or study work on

17:29

happiness. How does mattering differ

17:31

from belonging or self-esteem or

17:33

happiness? Yeah, it's a very

17:36

important point. When I was just being

17:38

doing work on this, somebody get reviewers

17:40

that said, well, I already studied this

17:43

and it's called belonging. And I said

17:45

there's a difference and the difference has

17:47

to do with I see Matt, I

17:49

see belonging as you're fitting into

17:52

a place somewhere where you're in the

17:54

circle, but mattering comes into play as

17:56

if you're in a group setting for

17:58

instance when people. recognize you and hear

18:01

your voice. When I had this experience

18:03

sometimes at meetings where I'm at, where

18:05

I said, well, I belong at this

18:07

meeting, they let me into this meeting,

18:10

but nobody seems to want to hear

18:12

what I'm saying. So it's not just

18:14

fitting in, it's a sense of importance

18:16

or being valued within the belonging setting.

18:19

And one key difference is that school

18:21

boards have told me, educators have

18:23

told me that they can identify

18:25

kids and they have identified kids

18:27

who have a sense of belonging.

18:29

when they're measured, but they don't have

18:31

a sense of being valued. And they

18:33

said for some reason, it seems that these

18:36

are the kids that may be the worst

18:38

off in the sense that they're wondering why

18:40

don't I have a sense of value even

18:42

though I clearly belong here? As for

18:45

self-esteem and the original work by

18:47

Rosenberg, he made the key point

18:49

that it's not just self-esteem that

18:51

it's unique. element self-esteem is

18:53

more about feeling like and feeling

18:55

competent feeling competent but mattering is

18:57

that sense of feeling valued and

19:00

being important and he showed in

19:02

his original work that once you

19:04

took into account self-esteem that mattering

19:06

was very much more predictive over

19:08

and above and there's been multiple

19:11

papers because that's the challenge for

19:13

researchers when they have something that

19:15

they think is fairly new is

19:17

they have to show that it

19:19

predicts above and beyond. other measures

19:21

like self-esteem or sense of belonging.

19:23

And of course they're all correlated,

19:25

so somebody who feels like they

19:27

matter tends to have higher levels

19:29

of self-esteem and higher levels of

19:32

belonging, but they're different. And

19:34

when somebody has a lack of

19:36

mattering as their core thing, there's

19:38

no way around it by boosting

19:40

self-esteem where you might add to some

19:42

narcissistic tendencies or the sense of belonging. And

19:45

I found this one time, by the way,

19:47

with a boy who and given one of

19:49

our questionnaires and he wrote on it when

19:51

we're supposed to write on it, he'd circled,

19:53

I don't matter to anyone. And then he

19:56

says, and this I know for sure, he

19:58

wrote. I was telling this. I said, look,

20:00

with this boy, he's coming for counseling,

20:03

unless you address that core sense

20:05

of not mattering, educational initiatives,

20:07

self-esteem initiatives, aren't

20:09

going to get to what he needs

20:11

because he's got that core sense of

20:13

just not being important to anyone when

20:16

he overgeneralized. And that's the thing about

20:18

mattering is that you can say, I

20:20

don't matter to anyone. That's why it's

20:22

important for someone to show somebody

20:25

they matter because then they can no

20:27

longer say I don't matter to anyone.

20:29

and then all react as a

20:31

result of that. I'm sure you're

20:33

familiar with the belonging

20:35

barometer that the American

20:37

Immigration Council put out,

20:39

but when you talk

20:41

about not feeling like you

20:43

belong, I think the figure was

20:46

17% of people feel like they

20:48

don't belong or don't feel like

20:50

they matter at any point in

20:52

their life, which is a huge number

20:54

when you think about it. And

20:57

the numbers are close to 70% who feel they

20:59

don't belong in their work environments, the

21:01

same thing with their communities. This is

21:03

a huge thing. Yeah, I just want

21:05

to look at those numbers. I just

21:07

want to add that in our original

21:09

work with the school board, about two-thirds of

21:11

the kids said they felt they mattered, but

21:14

the other third said they either didn't matter

21:16

or they weren't sure. And a really important

21:18

element, then the thing to realize

21:20

about mattering is we can measure

21:23

it generally as we typically do.

21:25

but you can measure mattering at

21:27

school, mattering in the community, mattering

21:29

at work, so it cuts across

21:32

these domains. And research that's been

21:34

done with kids mostly in the

21:36

US on the mattering in the

21:38

community indicates that 45 to 50% of

21:40

them say they don't matter in the community.

21:42

And to me, I said, well, we don't address

21:45

that as a core thing. What chance is there

21:47

in terms of raising well-being and helping

21:49

them develop the way they could

21:51

in terms of their potential? It's

21:53

shocking when you think about the sheer

21:56

volume of people at different ages

21:58

who feel like they don't matter. It

22:00

is shocking. And I want to

22:02

get more into that. I wanted

22:04

to ask you one more thing

22:06

around science. So when I talked

22:08

to my friend Ethan Cross about

22:11

mattering and I was asking him

22:13

where he suggested I should look,

22:15

he turned me towards Edward D.C.

22:17

and Richard Ryan's work on self-determination

22:19

theory. And I have seen the

22:21

linkages between the need for intrinsic

22:23

motivation and mattering. When you look

22:25

at it, where would you say

22:27

it crosses and where do you

22:29

think mattering goes well beyond self-determination

22:31

theory? Right, right. Well, their theory

22:33

focuses on three primary needs that

22:35

everyone needs to have satisfied, the

22:37

need for autonomy, the need for

22:39

competence and the need for relatedness.

22:41

So it links mostly with the

22:44

need for relatedness. But I actually

22:46

did find a quote from them

22:48

that I'm cherishing that I found

22:50

where they talked about belonging and

22:52

mattering. It's tucked away, but I

22:54

cite it now quite frequently and

22:56

realize that they had been thinking

22:58

about this without going and drilling

23:00

down. People who are feeling like

23:02

they matter feel like they have

23:04

a sense of agency, they have

23:06

a sense of self-determination. but they

23:08

also have unfulfilled needs in terms

23:10

of that sense of confidence and

23:12

autonomy. And we've shown with our

23:15

work on the anti-mattering, which that

23:17

feeling invisible that when people say

23:19

they feel a strong sense of

23:21

not mattering with that scale, it's

23:23

very robustly correlated with all of

23:25

those needs in terms of deficits

23:27

across those three core needs. but

23:29

it predicts above and beyond in

23:31

terms of other outcomes. Let me

23:33

put it to you this way.

23:35

One of my students also has

23:37

a class that he's teaching, gave

23:39

an exercise to the students and

23:41

said, here's what confidence is, here's

23:43

what relatedness is, here's what this

23:45

is, here's what this is, here's

23:48

a bunch of other needs, including

23:50

this one we call mattering, please

23:52

rank them in terms of which

23:54

is the most important to you.

23:56

you know, and mattering came out

23:58

over and above those other ones.

24:00

And another illustration with the school

24:02

board project is we had principles

24:04

at a table where we had

24:06

all these concepts on cutouts. And

24:08

we said we got like 15

24:10

psychological concepts here like jargon city

24:12

in terms of we got self-compassion

24:14

and optimism and grit and all

24:16

of these growth mindset. And they

24:18

said, well, all these are important,

24:21

but we said, which one would

24:23

you pick? And just go through

24:25

them in order. And the principles

24:27

unanimously agreed that mattering was the

24:29

top thing out of the 14

24:31

or 15 that they picked. And

24:33

when asked why, they said it's

24:35

because it applies to everyone, it

24:37

applies to our students, it applies

24:39

to our teachers, it applies to

24:41

our staff and the custodial staff,

24:43

the parents and the community. And

24:45

then they made the tie into

24:47

the. the kid with the one

24:49

caring adult who changes the life

24:52

of that kid. When I see

24:54

those sorts of things, that's how

24:56

I know that we can look

24:58

at research findings, but it's something

25:00

that has incredible resonance with people

25:02

once they understand what the concept

25:04

is. And usually they then tie

25:06

that to somebody that they've known

25:08

in their past has made them

25:10

feel that way. And what do

25:12

you think is that link that

25:14

gets people to understand the concept?

25:16

Because... When I try to explain

25:18

it, I remember I was having

25:20

this discussion with a person in

25:22

the PR field and I was

25:25

talking to them about the need

25:27

to matter and they go, well,

25:29

everyone has a different sense of

25:31

matter. And I said, well, that

25:33

is exactly true. We all have

25:35

our own view, but I think

25:37

they're commonalities that we all share

25:39

as well. And we tend to

25:41

focus on the differences instead of

25:43

the commonalities. But how would you

25:45

answer that? What I would say

25:47

is like people talk about as

25:49

we have talked about belonging they

25:51

talk about connection but mattering is

25:53

about those special connections that everybody

25:55

wants to feel special to someone.

25:58

They want somebody who truly understands

26:00

them at a level that nobody

26:02

else does and so many people

26:04

don't feel understood and they don't

26:06

feel seen or heard. But it's

26:08

largely about those feelings and it's

26:10

tied to memories that people have

26:12

that a time when they've had

26:14

someone like that. And I remind

26:16

myself of this when I go

26:18

and I look at popular things

26:20

that are out there like why

26:22

are some of these things so

26:24

popular so fictional wise I always

26:26

come to the movie it's a

26:28

wonderful life where there's Jimmy Stewart's

26:31

character shown what would be like

26:33

if he didn't exist which you

26:35

know you don't matter you don't

26:37

exist. The other fictional example I

26:39

point to is Mr. Holland's opus

26:41

with Richard Dreyfus at the end

26:43

when he thinks he's wasted his

26:45

life and he's not really going

26:47

to do the great symphony and

26:49

he retires and there's that room,

26:51

the auditorium filled with his former

26:53

students who he's impacted in ways

26:55

he didn't understand. And it's the

26:57

value of the rewardingness of people

26:59

and the comfort that comes from

27:02

knowing that there are people who

27:04

really, you know. It's not just

27:06

loving you but they really care

27:08

about you and they would miss

27:10

you if you weren't around and

27:12

it even goes through I realized

27:14

I was looking at I gave

27:16

a talk for a hospice organization

27:18

and the Sicily Saunders I believe

27:20

is her name who has the

27:22

famous phrase you matter to the

27:24

end of your life even when

27:26

you're not here no longer you

27:28

matter and you'll never be forgotten

27:30

that sense of people want it's

27:32

about their identity too it's like

27:35

they want a sense of unique

27:37

identity and I added this in

27:39

my description of mattering the need

27:41

to feel like a unique individual

27:43

who people are seeing as somebody

27:45

with unique positive properties, a sense

27:47

of individualization. And people, that's the

27:49

thing about belonging versus mattering is

27:51

that you've got a unique identity

27:53

within that group. Absolutely. And the

27:55

way I look at it is

27:57

I've developed this framework where I

27:59

think it's starts with how you matter

28:02

to yourself, then how do you

28:04

matter to others? How do you

28:06

make other people feel they matter?

28:09

And then how do you then

28:11

extend mattering beyond

28:13

yourself to the

28:15

community around you? And

28:17

I think when you talk about

28:19

the second one, how other

28:21

people make you feel you

28:24

matter and then how you

28:26

make other people feel they

28:28

matter, there's something. that comes

28:30

in with reciprocity. Is that something

28:32

that you've looked at? Yes, I haven't

28:34

studied reciprocity per se, but in

28:37

the new book that we just,

28:39

you know, I just finished, talk

28:41

about mutual mattering in terms of

28:43

that reciprocity and when you're really

28:45

locked in with somebody, you've got

28:47

that sense of reciprocity where they understand

28:49

you and you understand them, but they're

28:52

looking out for you and you're looking

28:54

out for them. And the book I

28:56

always go back to read to remind

28:58

myself of this is Tuesdays with Moray.

29:01

It should have been called Tuesdays with

29:03

Moray and Mitch, Mitch Albam's book that

29:05

was a gigantic bestseller. And I said,

29:08

there's Mitch Albam going back to visit

29:10

his professor who's in his final days

29:12

or he's heading in that direction and

29:15

that sense of caring about each other

29:17

and how much he seemed to miss

29:19

that in terms of when they'd lost

29:21

contact. And that's the key and that's

29:23

the best thing in terms of.

29:25

parent-child relationships where you know there's

29:27

that sense of connection where the

29:29

child is showing concern for the

29:31

parents feelings as well in that

29:33

when we ever they get to

29:35

that stage some young people intuitively

29:37

seem to have that component.

29:39

My reciprocity is key. One-sided mattering is

29:42

going to feel bad at some point

29:44

in terms of hey I doing all

29:46

this stuff for them but they're not

29:48

doing it for me. Nancy Schlossberg who

29:50

was another big name in the field.

29:53

looked at this in terms of caregivers and

29:55

she said it's the only time when you

29:57

feel that mattering is not really good is

29:59

that it's you're feeling too dependent

30:01

on and it's more one way so

30:04

that you're not getting the recognition so

30:06

you have to perhaps remind yourself

30:08

of times when if it's an aging

30:10

parent maybe dealing with dementia when they

30:13

were able to engage that way or

30:15

there'll be moments where you get that

30:17

glimmer but when it's too one way

30:19

it can become a sort of a

30:21

compulsive thing where it's all focusing on

30:24

other people's needs. Especially glad your

30:26

framework includes that focus on mattering

30:28

to yourself because ultimately I fear

30:30

what happens with far too many

30:32

people is they don't feel like

30:34

they matter to others and then

30:36

they internalize it. I talk about

30:39

this in terms of the internalization

30:41

so that I don't matter to

30:43

anyone, I don't matter to myself

30:45

anymore which potentiates a lot of

30:47

very bad risky behaviors with young

30:49

people that could be internalizing in

30:51

terms of self-harm but it could

30:53

also be acting out and doing

30:55

things where you're not worrying about

30:57

consequences because you don't see a future

31:00

and mattering to yourself wraps around that

31:02

concept of hope and optimism in terms

31:04

of what you were yourself in terms

31:06

of the future. And if you don't

31:08

matter to yourself, then you just act

31:10

whichever which way because you're not seeing

31:12

anything that you're going to lose down the

31:14

road. Psychologists, I'm not

31:16

a clinical psychologist, my closest colleague in

31:19

the perfectionism work. Paul Hu, we've been

31:21

working together for 30, 35 years now,

31:23

and he talks about the relationship that

31:25

the self has with the self, that

31:28

you've got to be kind to yourself, you've

31:30

got to care about yourself, and not be

31:32

so hard on yourself as perfectionists tend

31:35

to be, because they feel that they're

31:37

pushing themselves by being so hard

31:39

on themselves, but ultimately it's a

31:41

recipe for exhaustion and being totally

31:44

drained. You've got to learn to

31:46

be accepting of oneself over here, set

31:48

up for all those bad choices.

31:50

So as I was discussing this

31:53

concept with my wife, we were

31:55

talking about events like Easter, which

31:57

is coming up or Christmas, Hanukkah.

32:00

where to me, I always feel

32:02

the most emotionally involved

32:04

in the holidays when

32:06

I'm giving a gift to

32:09

someone else, much more than when

32:11

I'm receiving a gift

32:13

from someone. It wouldn't

32:15

be the same if I

32:17

didn't intentionally go out and

32:19

select that gift for them,

32:22

wondering how they're going

32:24

to react to it. wanting

32:26

to see their anticipation, etc. So

32:28

when you think about that, what

32:30

are the psychological benefits

32:32

that come specifically from

32:35

giving mattering to others, not

32:37

just receiving it? Yeah, I have to

32:39

say here that when you said to giving

32:41

a gift, I immediately my mind went

32:43

to being at the bottom of our

32:46

stairs here, waiting for our daughters to

32:48

come down the stairs. to see cotton

32:50

sneaking down there early a couple of

32:52

times along the way too, but just

32:54

the looks on people's faces and how

32:56

that makes you feel to realize that

32:58

you've had that impact where people

33:01

think, wow, that's somebody who's really thinking

33:03

about me. And I did find that

33:05

as a big shift for me as

33:07

you get older, that, but you do

33:09

get that sense of having a positive

33:11

impact. So it reflects back on you

33:13

in terms of you in terms of

33:15

you can make a difference in other

33:17

people's lives and that special glow. which

33:19

I learned back when I was the

33:21

undergraduate director because this person I inherited

33:23

the role from said, unlike most things

33:25

where you send a paper off to

33:27

a journal and be waiting months and

33:29

wondering is anybody going to read this

33:31

when I actually have it out there but

33:33

goes out there? When you're the undergraduate director you

33:35

have students with real problems, real lives

33:38

right there, you can do something about

33:40

it and he says you'll get that

33:42

glow of knowing that hey. I actually am

33:44

making a difference around here that this

33:46

student's life is going to be better.

33:48

This person got back on track and

33:50

does develop a sense of what we

33:53

interpersonal efficacy where you feel you can

33:55

have a positive impact on others and

33:57

some people I think of taking

33:59

what they've learn through mattering to

34:01

others in terms of relationships. And

34:03

then they've gone on to careers

34:05

in terms of public service. And

34:07

anybody who's in a public service

34:09

will know about what it means

34:11

in terms of wanting to make

34:13

a difference in people's lives and

34:16

how you feel like you do

34:18

make a difference in people's lives.

34:20

And when they're prone to burnout

34:22

is when they get to that

34:24

point of saying, I don't matter.

34:26

Nobody's paying attention to this. If

34:28

I didn't show up for work,

34:30

nobody would miss me. And that's

34:32

one of the key elements that's

34:34

not been studied extensively, but there's

34:37

clear links between feelings of not

34:39

mattering and psychological burnout and demoralization

34:41

in the workplace. To the point

34:43

that the U.S. Surgeon General v.

34:45

Murphy, Dr. Murphy, Dr. Murphy, included

34:47

that as one of his five

34:49

pillars in terms of the workplace.

34:51

I think back to the pandemic.

34:53

And here's those situations where we

34:55

celebrated first line people, front line

34:57

people, and celebrations at night, ringing

35:00

bells and that. And then later

35:02

I've seen a council going, hey,

35:04

where did all the appreciation go?

35:06

Because suddenly it's not taking on

35:08

that spotlight. But you get that

35:10

sense of making a difference in

35:12

people's lives that that and they're

35:14

a key part, which Nancy Sloshberg

35:16

talked about. a key element of

35:18

the matter in concept is the

35:21

feeling of being appreciated. Once you

35:23

know that you're appreciated, it's like

35:25

a sense of validation that's not

35:27

going to be creating narcissism or

35:29

false feelings about the self that,

35:31

hey, somebody sees that I made

35:33

a difference. And this is when

35:35

I'm asked to give advice for

35:37

perfectionistic kids and their parents, parents

35:39

say, well, what can we do?

35:42

So how about you spend some

35:44

time volunteering where your child learns

35:46

that it's not all about grades

35:48

competition, but you can actually feel

35:50

really good about yourself in a

35:52

lasting way by going out and

35:54

doing something for other people and

35:56

you don't forget it. And but

35:58

also when you're in a occupation

36:00

where you feel you should be

36:02

getting some acknowledgement and appreciate and

36:05

instead maybe you get criticism or

36:07

no attention it can cut you

36:09

both ways in terms of that

36:11

as well. For sure. So we've

36:13

talked a little bit about anti-mattering

36:15

and you gave the definition of

36:17

mattering. So how would a listener

36:19

know if they might be experiencing

36:21

anti-mattering? Are there certain psychological or

36:23

emotional? signs that someone might be

36:26

feeling. Yeah, I won't go into

36:28

this in great detail in terms

36:30

of the scale. It talks about

36:32

things like to what extent do

36:34

you feel insignificant to what extent

36:36

do you feel invisible? But I

36:38

think one of the things that's

36:40

correlated with anti-mattering that probably might

36:42

amplify feelings of it is when

36:44

people feel really isolated and lonely.

36:46

There's a very strong correlation. I

36:49

just have a recent chapter on

36:51

loneliness and feelings of not mattering

36:53

and the premise of the chapter

36:55

is the loneliness epidemic actually an

36:57

epidemic of feelings of not mattering

36:59

because they're so highly correlated and

37:01

even when I look at the

37:03

items to measure loneliness per se

37:05

I see all these anti mattering

37:07

type items that are in there

37:10

that sort of pull for those

37:12

two to be related so it's

37:14

a sense though of really feeling

37:16

like you weren't around nobody would

37:18

miss you and then there's different

37:20

levels of it so that you

37:22

know you can have a moderate

37:24

level but if you have an

37:26

extreme level which sadly some people

37:28

do I've seen perfect spores on

37:30

our measure that are so alarming

37:33

this is where you'd say I

37:35

don't matter to anyone and people

37:37

seem to be going out of

37:39

the way to make me feel

37:41

insignificant where they look through and

37:43

past me people in homelessness situations

37:45

say you feel like people are

37:47

just looking beyond them and they're

37:49

not really there but some people

37:51

have lives lives like that and

37:54

it's also possible to have a

37:56

general feeling of mattering because we

37:58

shown in profiles that people have

38:00

a sense of positive mattering, but

38:02

they also have a sense of

38:04

any mattering because maybe they have

38:06

a background where they know they

38:08

matter to people, but they're in

38:10

a work context where they're made

38:12

to feel irrelevant and that famous

38:14

thing about essential workers versus non-essential

38:17

workers. I'd say, just as a

38:19

quick snapshot, if you feel like you're not

38:21

just a non-essential worker, you're a

38:23

non-essential person. Everybody is essential. Everybody

38:25

matters. and you have the potential

38:28

to make a difference in people's

38:30

lives but if you're walking around

38:32

feeling like that you've probably

38:34

got this sense of anti-mattering and

38:36

the other thing that we've been

38:38

studying lately as an extension of

38:41

that is the fear of not mattering

38:43

so that you feel like you matter

38:45

now but you anticipate maybe you won't

38:47

matter down the road so it could

38:49

be in my context for example okay

38:51

I'm facing retirement Am I still going to

38:53

have attention paid to me? Do I have

38:55

to stop people on the street now and

38:58

start ramming a madman? And that fear of

39:00

not mattering, I think, makes people just

39:02

keep striving of their perfectionists because

39:04

I don't want that feared outcome

39:06

to occur. And I came up with the

39:08

idea of actually studying this when I

39:10

was watching the Emma Stone Michael Keaton

39:13

exchange and Birdman movie, where she very

39:15

harshly says, dad, you know what, your

39:17

biggest problem is? You're afraid that you

39:19

don't matter. And then she says. And

39:21

you know why? Because you don't matter. So

39:23

she got him on the anti-mattering and

39:26

the fear of not mattering. And

39:28

this is not as prevalent a

39:30

feeling, but it certainly is relevant

39:33

to certain age periods in one's

39:35

life or transitions. And the whole

39:37

side of mattering that's not been

39:39

studied, with exception of maybe four

39:42

studies, is the loss of

39:44

mattering, where you were somebody who

39:46

felt significant and then something happened

39:48

where you'd now feel. insignificant

39:51

and then you can dread the

39:53

dreaded anticipation of something like

39:55

that happening which tends to

39:57

tap into other insecurities. Well,

40:00

when you think about what you've

40:02

just described, there are various points

40:04

in your life where that could

40:06

happen. One could be you're coming

40:08

out of a long-term relationship or

40:10

a marriage. Could be one aspect of

40:13

it. Another one that I topic

40:15

typically see people who come to me

40:17

who have had a long career

40:19

and now they're either retiring, maybe

40:21

from the military, maybe from what they're

40:23

wanting to do, and their whole

40:25

sense of identity is shaken to its

40:28

core. and they don't feel like

40:30

anything they're doing matters. I've seen

40:32

this happen that happened to me when

40:34

you get well into your career

40:36

only realizing that what you're doing is

40:38

not what lights you up inside

40:41

and never was and you're searching

40:43

for your identity again. So I think

40:45

there are many different circumstances that

40:47

in our lives that we hit peaks

40:49

and valleys where we feel like

40:51

we matter. and other times trust

40:53

where we've lost it completely. Yeah, and

40:56

the feeling transition in terms of

40:58

the feeling really gets at people. In

41:00

my case, I spent three and

41:02

a half years as associate dean

41:04

in our faculty of health, and I

41:06

remember the feeling, it's okay, you're

41:08

literally a big man on campus,

41:10

and then the next day when it's

41:13

all over. You're not. That's okay.

41:15

Now I'm back into the rank civilian

41:17

life is one of my colleagues

41:19

described it. And we really hit

41:21

home when I said that parking spot

41:23

that I had right by our

41:25

building, am I going to be allowed

41:28

to keep that? No, you're not

41:30

allowed to keep that. And then

41:32

I said, how about can I go

41:34

on the waiting list? No, it's

41:36

too long. So it's like. status one

41:38

day not status the next but

41:40

we could be doing a great

41:42

service to people if we start to

41:45

put ourselves in the shoes of

41:47

all these individuals and think what kind

41:49

of things can we set up

41:51

so that they can retain a

41:53

sense of significance where they can make

41:55

a difference in other people's lives

41:57

so that it's not what they were

42:00

doing but they still have something

42:02

where they can see a valued

42:04

role because it's far some people simply

42:06

just can't handle it and I

42:08

think there's even in retirement there's the

42:11

stories of people who don't last

42:13

very long after they've got the

42:15

coveted retirement because they just don't feel

42:17

a sense of being valued and

42:19

anymore it's too much of a transition

42:21

for them but we don't tend

42:23

to do this we don't try

42:25

to there's a lot of things going

42:28

on in the world so we

42:30

don't think of what opportunities would create

42:32

for people as they are making

42:34

these transitions transitions that can be

42:36

incredibly difficult for them. Absolutely. Gordon, I

42:38

wanted to go into a couple

42:40

different areas. One of them is

42:42

going to start with workplace and then

42:45

we're going to go to schools

42:47

after it. So I want to start

42:49

with the early experiences that you

42:51

had visiting your grandmother's workplace because

42:53

they had a significant impact on you.

42:55

And I wanted you to use

42:57

the experiences of visiting her workplace to

43:00

how the workplace has evolved today.

43:02

I could answer the first part

43:04

of that easier, but my paternal grandmother

43:06

and my other grandmother worked at

43:08

a cafeteria that my one grandmother ran.

43:10

So my sister, and I'm talking

43:12

maybe six years old, five years

43:14

old, and my sister is a year

43:17

younger, we would go to visit

43:19

the grandmothers and get a special lunch

43:21

and have all this attention, plus

43:23

whatever we wanted, which for me,

43:25

usually some mac and cheese and some

43:28

chocolate milk. But I'm concerned about.

43:30

this in general. We know that mattering

43:32

is associated with workplace satisfaction and

43:34

I've talked about the mental health

43:36

but the anti-mattering also occurs at work

43:38

and I think we've lost a

43:40

sense of what it means to be

43:43

a person who's experiencing job transition

43:45

so when people who have been

43:47

in a valued role for years suddenly

43:49

get an email that tells them

43:51

sorry but your performance isn't up to

43:53

speed and period. pick up your

43:55

stuff and you're gone. And I

43:57

do know that there are people now

44:00

working on an anti-mattering work. version

44:02

to show that this sense of being

44:04

unimportant and insignificant in the workplace

44:06

is also very potent above and

44:08

beyond general feelings of mattering or

44:10

not mattering. And what I would tell

44:13

leaders is that you need to

44:15

focus on the human costs effective

44:17

impressive leaders already have figured this

44:19

out. So it's part of their

44:21

leadership orientation where they feel

44:23

that everybody counts, everybody matters and that

44:26

everybody has a role to play versus

44:28

the type of person who might go

44:30

to the favorite, the prestige employees and

44:32

not give others a chance to have

44:35

input into decisions or a sense of

44:37

voice. And you know, workplace mattering

44:39

is something that has got very

44:42

limited attention. There's a separate scale.

44:44

The measures mattering in the workplace

44:46

that's only been used in a

44:49

handful of studies, but it's absolutely

44:51

critical. And that's something that I saw

44:53

in our local school in terms of

44:56

the educators all feel like they

44:58

mattered and everybody feeling like they

45:00

mattered. And it is tied into that

45:02

sense of demoralization and burnout that I

45:04

was referring to. And people like Freud

45:07

said love and work were the two

45:09

key domains. Well, if you feel that

45:11

your work is something that's draining you

45:13

in terms of you're not getting

45:15

any sort of validation or

45:17

sense of being valued in

45:19

that workplace, it's going to

45:21

be reflected in illness, turnover,

45:23

absenteeism. presentism where you're

45:26

there but you're not really there

45:28

psychologically. Bottom line is that when

45:30

people in a work setting or

45:33

another setting feel like they matter,

45:35

they're much more engaged in a

45:37

day-to-day way and then a

45:39

problem solving proactive mode versus

45:42

being disengaged and disillusioned and

45:44

demoralized if you feel like

45:46

you don't matter in a work

45:48

setting. And the leaders who have already

45:51

figured this out, they... got

45:53

where they got for a

45:55

reason because they are realizing

45:57

the human side of everything.

45:59

Yeah. When I talk about this, I

46:01

talk about my experience when I was

46:04

at Lowe's Home Improvement. I had this

46:06

friend of mine named Steve who was

46:08

over all the distribution components of the

46:10

company. So when you think about this

46:13

is about 30,000 employees, so it's a

46:15

big job. And we would go into

46:17

these distribution centers themselves that are

46:19

about a million and a half

46:22

square foot. So there are these

46:24

huge facilities. And at the time, we

46:26

had a number of them. And I remember.

46:28

We would walk into these

46:30

facilities and they had

46:32

hundreds of employees and Steve

46:35

would walk around and he would

46:37

know every, not only every person's

46:40

name, he would understand who

46:42

their family members were, what

46:44

their passion for. It was

46:46

amazing and he was almost

46:48

like a rock star. People

46:50

just flocked to him because

46:53

he made them feel seen. And then

46:55

I had this boss who was

46:57

hired. I remember for the first

46:59

two weeks that she was there at

47:01

the new job, she'd come into work,

47:04

go into her office, lock the door,

47:06

and the only time she would come

47:08

out would be if she had a

47:10

meeting or needed to go to

47:12

the bathroom or something like that.

47:14

And I remember when I finally

47:17

got a chance to talk to

47:19

her, I had major components of

47:21

her job before, so I knew

47:23

all the employees who were literally

47:25

just sitting right outside her

47:27

office, thousands of them. And I went

47:29

up to her and I said, would you

47:31

like me to take you around so I

47:34

can introduce you to the directors and

47:36

managers and other people who are

47:38

part of the group? And she goes,

47:40

you don't understand. She goes, that's

47:42

your job. I don't have any

47:44

desire at all to meet them. My job

47:46

is to manage you to manage my

47:48

peers and to manage the

47:50

relationships with my superiors. And I

47:53

just look at this two people were

47:55

at the exact same level. They were

47:57

both SVPs and I look at how

47:59

different. they approached their jobs and

48:01

how people underneath them performed

48:04

for each of those people because one

48:06

treated them like they were family,

48:08

the other treated them like they were a

48:10

cog in a system. Yeah, and people

48:13

are very attentive to that and could

48:15

be even worse if they treated a

48:17

few people like they were key and

48:19

the rest of that they weren't. I'll

48:21

tell you a quick story about this.

48:23

My brother decided to get involved in

48:25

photography, my youngest brother. and he happened

48:28

to be at a photo shoot with

48:30

President Bill Clinton there in Hamilton, Ontario.

48:32

And Bill Clinton is somebody who figured

48:34

this out a long time ago in

48:37

terms of his charisma. A lot of

48:39

his charisma is making everybody feel like

48:41

you're the only person I'm talking to in

48:43

this room and being sincere about it. It

48:45

has to be authentic too. It has to

48:47

really matter. So at the end of this

48:49

photo shoot, my brother's in the corner and

48:51

he's others. Bill Clinton in Secret Service and

48:54

he's just the assistant to the photographer for

48:56

his doing the main shoot. President Clinton

48:58

went over to my brother when he

49:00

didn't have to when he was already

49:02

probably behind schedule and said, young man,

49:04

tell me a bit about you, you've been

49:06

here, I want to find out what's happening

49:08

with you. And he spent time with him,

49:10

which the glow that my brother had would

49:12

have probably lasted the next couple of years

49:14

because of that. The same thing with,

49:16

there's a big element of mattering in

49:19

sports and performance and the really successful

49:21

coaches are not just the strategists and

49:23

the taskmasters, but also the ones who

49:25

make their players. feel like they matter

49:27

as people. And I got a read on this

49:29

when I went through the book that

49:31

was written by Jerry Kramer who became

49:34

Hall of Fame lineman from the Green

49:36

Bay Packers who talked about Vince Lombardi

49:38

behind the scenes and the diary that

49:40

he kept for a year. It's great

49:43

reading for anybody into sports. And he

49:45

talks about how Lombardi humiliated him because

49:47

he was the blind side tackle and

49:49

he once as a rookie missed the

49:51

block and Bart's star the famous quarterback

49:54

almost got. massacred by

49:56

the blindside hit and Lombardi

49:58

showed that tape 32 times

50:01

or something like this in the

50:03

film session the next Monday with

50:05

Kramer right at the front feeling

50:07

totally humiliated and he's thinking I'm

50:09

gonna get my pink slip I'm

50:11

gonna get cut from this team

50:13

so he's sitting there actually thinking

50:15

should I clear up my locker

50:17

as everybody's left and suddenly an

50:19

arm comes around him and it's

50:21

Vince Lombardi and he's saying I

50:23

was pretty rough on you I

50:25

want to tell you why he

50:27

goes I was rough on you

50:29

because I know you have greatness

50:31

in you and I want to

50:33

make sure that never happens again

50:35

because you're going to develop and

50:37

you're going to and that was

50:39

like he realized what he was

50:41

doing it was not just being

50:43

artless he had a bow in

50:45

mind and with those kind of

50:47

coaches you might hate him one

50:49

moment but you'll go through a

50:51

wall for them or a frozen

50:53

tundra field on your way to

50:55

the first Super Bowl wins and

50:57

the coaches who don't figure this

50:59

out are the ones who don't

51:01

last very long. that they've got

51:03

to connect. And Ted Lasso, of

51:06

course, fictional example, is the example.

51:08

There's a famous clip where he

51:10

talks about mattering. It's got millions

51:12

of views online. And at the

51:14

end of the day, everybody in

51:16

a role needs to know that

51:18

the person in charge cares about

51:20

them. Even just a little bit.

51:22

It was an incredible long way

51:24

where you make sure to say

51:26

hi and make eye contact rather

51:28

than just ghosting by. And people

51:30

realize that people realize that people

51:32

are very busy. they realize, hey,

51:34

I'm important enough, they gave me

51:36

some of their valuable time, but

51:38

so many leaders don't figure it

51:40

out and I talk about human

51:42

costs, but if somebody added up

51:44

the financial cost, you know, people

51:46

not being as productive as they

51:48

could or being ill, it pays

51:50

for itself, but I think it

51:52

mostly pays in terms of the

51:54

people themselves in terms of how

51:56

they feel as a result of

51:58

their interactions, and I feel sorry

52:00

for that that lady is like

52:02

she cut herself off from rewarding

52:04

interactions and more in. enjoyable workday

52:06

by not getting talking to some

52:08

of the people and probably also

52:11

not learning some of the things

52:13

that would then enable her to

52:15

make important decisions down the road.

52:17

I won't pick on her too

52:19

much though, I don't even know.

52:21

No, I think that's one of

52:23

the things that many leaders fail

52:25

to do is to treat people

52:27

regardless of where they are in

52:29

the organization at an equal level

52:31

because some of the most mind

52:33

blowing discoveries I made was by

52:35

talking to all the employees because

52:37

Sometimes they have the best ideas

52:39

possible to fix things, but they're

52:41

never given the chance to have

52:43

a voice in into strategy and

52:45

ways to overhaul things. So you're

52:47

doing yourself a huge disservice by

52:49

not including people in the discussion.

52:51

Yeah, and I always think of

52:53

my favorite fictional detective Bosch with

52:55

Michael Connolly. Everybody counts or nobody

52:57

counts. And everybody in an organization

52:59

is important. because they're going to

53:01

be in an opportunity to do

53:03

whatever or whoever. And as you

53:05

say, sometimes the greatest ideas come

53:07

from having many minds focused on

53:09

the same thing and many voices

53:11

talking about it. So I now

53:13

want to switch the topic to

53:16

kids. So as I have been

53:18

writing my own book on this

53:20

and trying to figure out what

53:22

is going on and who is

53:24

suffering the most when mattering is

53:26

lost, what I keep... finding is

53:28

this is what has already happened

53:30

to generation Z and it's what

53:32

is already occurring to Gen Alpha

53:34

right now as we speak. And

53:36

there seems to be a couple

53:38

different dimensions of it. You talked

53:40

about the school that your kids

53:42

or grandkids were in earlier as

53:44

a great example of a school

53:46

where mattering is present, but I

53:48

feel in the vast majority of

53:50

schools matter is absent or severely

53:52

lacking. And then on top of

53:54

that as the work of Gen.

53:56

for Wallace showed, you then have

53:58

this erosion of the family system

54:00

as well, where the person who

54:02

shows a child that they matter

54:04

the most is the parent. And

54:06

if the parent themselves don't feel

54:08

like they matter, it starts having

54:10

this ripple effect. So they're not

54:12

feeling it at school. They're not

54:14

feeling it at home. They're probably

54:16

not feeling it from their friends.

54:18

And so you've got this recipe

54:21

where. this is something that's now

54:23

being taught from their earliest ages.

54:25

Am I thinking about this in

54:27

the right way? Yes, for sure.

54:29

Well, you think about everything in

54:31

the right way as far as

54:33

I'm concerned because that sense of

54:35

looking at all those domains is

54:37

critical. And I found there are

54:39

schools and there are some school

54:41

boards here are now trying to

54:43

put a focus on mattering, but

54:45

it's the exception rather than the

54:47

rule. And for those kids who

54:49

don't feel like they matter in

54:51

a community. if they matter at

54:53

school, then they can no longer

54:55

say I don't matter anywhere, and

54:57

they can get out of that

54:59

type of thinking. And one of

55:01

the concerns, of course, with the

55:03

generation that we're dealing with now

55:05

is social media addiction. And if

55:07

you feel like you don't have

55:09

that sense of mattering in your

55:11

day-to-day, whether it's at school, family,

55:13

relationships, and you can turn to

55:15

the internet and social media to

55:17

try and get that sense of

55:19

mattering. And there is some initial

55:21

research. feeling of not mattering and

55:24

the unmet need to matter with

55:26

social media addiction and that sets

55:28

you up I think for maybe

55:30

more contact with people but not

55:32

the kind of quality relationships that

55:34

provide that key unique sense of

55:36

self-worth. My thing about schools is

55:38

that it would be very easy

55:40

for schools to implement something that

55:42

would enhance the sense of mattering

55:44

of everyone at the school if

55:46

there's no focus on it. and

55:48

that doesn't take a lot of

55:50

time or energy. I did come

55:52

across one school in our resilience

55:54

project that was supposed to be

55:56

in a comparison group and I

55:58

looked at the scores and. students

56:00

in the school had much better

56:02

adjustment and much a bigger sense

56:04

of mattering so I asked

56:06

the school board educators I said what's

56:08

up with this school because this shouldn't

56:11

even be a control school there whatever

56:13

they're doing people need to do

56:15

more of it and they said that

56:17

well on Mondays the school wide theme

56:20

is mental health Mondays and

56:22

Fridays it's physical Fridays for the

56:24

physical well-being. So that sort of

56:26

initiative where it's coming from the

56:29

top of the school and then

56:31

comes in various ways as part of

56:33

how the week unfolds and sends the

56:35

message right at the start that hey

56:37

we realize that you need to matter

56:39

and you matter to us to the

56:42

point where we've structured this and made

56:44

it a focus and try to show

56:46

how you let your fellow students know

56:48

that they matter so you can develop

56:50

more peer relationships. But I do think

56:53

that the mental health issues of young people

56:55

today, whether it's anxiety,

56:57

depression, loneliness, suicidality, mattering,

57:00

and the feeling of not mattering has

57:02

a very strong role to play. It's

57:04

not the only thing, of course, but

57:06

for many, it's at the core element

57:08

of this, and when they feel that

57:11

they don't matter, then there's little

57:13

reason to become engaged in learning. So

57:15

this is what I was telling

57:17

our educators is that the

57:19

ultimate goal for them was

57:21

to increase learning outcomes and

57:24

to decrease. problem behavior that

57:26

was really problematic in several

57:28

schools. And I said people need that

57:30

sense of a future and a sense

57:32

of worth and that will carry over

57:34

in terms of learning and it

57:36

will carry over in terms of

57:39

behavior so that People are going to

57:41

benefit, young people benefit in multiple ways. It

57:43

can create a culture. So if you can

57:45

foster an environment where it's a cross, where

57:48

it's a workplace or a school or whatever,

57:50

where that is a very salient thing and

57:52

people do big things or small things to

57:54

promote the sense of mattering among the

57:56

people they interact with, it can have

57:59

an enormous benefit. and seeing it. So

58:01

I actually found with the school behind

58:03

us and the principal who we renewed

58:06

acquaintances with on Friday that I found

58:08

the initial documents where they went and

58:10

selected staff that had this kind of

58:12

orientation to kind of people orientation so

58:14

that it was a brand new school

58:17

at the time and it was something

58:19

that was built in, baked in terms of

58:21

picking people who could carry this message

58:23

and this way of interacting with

58:25

people. A follow-on question of that

58:28

is I think whether it's

58:30

kids. or adults. Many people

58:32

struggle to see how their actions

58:34

actually affect others. Do you

58:36

have any insights from your

58:38

research on why recognizing our

58:41

impact on others is so

58:43

crucial to feeling like you matter?

58:45

Don't have any research per se

58:48

except to turn back to

58:50

that work on doing for

58:52

others in terms of volunteering.

58:54

or mentoring and how there's a literature

58:56

on this. Now usually these papers

58:58

on volunteering or mentoring don't mention

59:00

mattering as key ingredients in terms

59:02

of those interactions, but they say,

59:04

well, there's a benefit to this

59:07

and benefit to that. And what

59:09

is it about that? And what

59:11

is it about that? And it's

59:13

in terms of that relational side

59:15

of things where you can see somebody's

59:17

facelide up when they learn something

59:20

that they weren't able to learn

59:22

and that transformation. anymore. But generally

59:25

speaking, like I said, I do

59:27

believe there's even examples in terms

59:29

of that making a difference in

59:31

other people's lives. There's case examples

59:34

of people with severe forms of

59:36

mental illness and then they were given

59:38

a role within a setting or helping

59:40

a fall patient or that where they

59:42

suddenly realized, hey, I can do something

59:45

worthwhile for somebody else and I do

59:47

have this cause and it transforms them

59:49

and it's a key to their well-being. Just

59:51

one example of this is how people can

59:53

lose sight of this though for years. I

59:55

don't go to church often but my wife

59:58

did and the church where we are married

1:00:00

and minister who actually married us

1:00:02

ended up suffering from severe depression.

1:00:04

A fabulous guy. And he knew I

1:00:06

studied perfectionism and he had

1:00:08

perfectionism inclinations. So he asked

1:00:10

after two months off due

1:00:12

to depression and the whole

1:00:14

congregation knew that he was depressed. He

1:00:17

asked if I could drop by the mance,

1:00:19

the house where they live and just talk

1:00:21

to him. And on my way there I

1:00:23

got the feeling, this is before I was

1:00:25

really studying mattering the degree that I do now.

1:00:27

I said somewhere along the way, I

1:00:29

think he's lost the sense of just

1:00:32

how much he means to other people.

1:00:34

So as part of our

1:00:36

three-hour conversation, I said, I need

1:00:38

to remind you what you meet the

1:00:41

people, you know, to us, to our kids,

1:00:43

to the broader congregation. My

1:00:45

wife, when she had a

1:00:47

health incident that was almost

1:00:50

potentially fatal, he came to the

1:00:52

hospital and made sure that she

1:00:54

was doing okay. So... I don't know

1:00:56

if that was it, but I suspect that

1:00:58

it was because within 10 days he was

1:01:00

back at work and doing much much better.

1:01:03

And I said, but it also taught me a

1:01:05

lesson to like, how can people who do so

1:01:07

much for others lose sight of that? This is

1:01:09

where people judge themselves according to some

1:01:11

very difficult standards and lack of

1:01:13

self accepting. And I've actually been

1:01:15

to a few things that are

1:01:18

sad in a sense, but where

1:01:20

somebody far too young has passed

1:01:22

away. and you get there and there's three

1:01:24

or four hundred people and you're going

1:01:26

to this person realize just how much they meant

1:01:28

to all of these people. I had a grad

1:01:30

student who passed away tragically around the age

1:01:32

of 40 and when we got to the

1:01:35

funeral there was 500 people there because what

1:01:37

I learned was although he procrastinated on his

1:01:39

own work. He was a master tutor in

1:01:41

terms of statistics and he literally

1:01:43

went around the university helping out

1:01:45

any grad student he could find

1:01:48

or undergrad who was having problems

1:01:50

with statistics. And it's too bad that

1:01:52

people don't realize this. It's like Jimmy

1:01:54

Stewart and it's a wonderful life. He

1:01:56

didn't realize his impact until he was

1:01:59

shown what. it would be like if he

1:02:01

wasn't around anymore. I think people

1:02:03

need to get reminders. So this

1:02:05

is what I tell parents is just

1:02:07

don't assume that your kid knows that

1:02:10

he or she matters, show them, remind

1:02:12

them, talk about it, and realize that

1:02:14

you matter as part of it as

1:02:16

well, because parents also lose sight of

1:02:18

how much they matter, especially when I feel

1:02:21

like it's a thankless role at times.

1:02:23

But parents, one piece of advice I

1:02:25

give is for that. situation where the

1:02:28

teenager looks like they don't want any

1:02:30

input from the parent, give it a

1:02:32

try anyway. And then you can say, well,

1:02:34

directly, you can say, hey, I just want

1:02:36

you to know, even though you don't seem

1:02:38

to want to talk to me that I'm

1:02:40

interested in finding out what's going on

1:02:42

with you, because they will remember that

1:02:45

they might not acknowledge it, but they'll

1:02:47

know that somebody actually cared

1:02:49

about them and their parents trying

1:02:51

to show an interest. Thank you

1:02:53

for sharing that. One of them

1:02:55

is the fact that mattering is

1:02:57

malleable, that we can actively increase

1:02:59

our sense of significance. And

1:03:01

I was hoping you might give some

1:03:04

practical strategies or maybe habits any

1:03:06

of the listeners could do to enhance

1:03:08

their own sense of mattering. Well,

1:03:10

we can't forget as well the

1:03:12

mattering to yourself part of it

1:03:15

and people remind themselves of what they

1:03:17

have done if they don't feel that way in

1:03:19

the current situation, what they've

1:03:21

done in the past. But I think the

1:03:23

outreach to other people can be through small

1:03:25

ways. Just checking in on somebody is one

1:03:28

way to get their sense of mattering

1:03:30

up and then you will feel that you

1:03:32

matter as well in terms of the reaction.

1:03:35

The principal I referred to at the

1:03:37

school was the master of the lost

1:03:39

art of writing somebody a personal note.

1:03:41

But you can also write a note

1:03:43

to yourself in terms of reminding yourself

1:03:45

about things that you've done that people

1:03:48

seem to have appreciated and things that

1:03:50

you could do. if you're not having

1:03:52

a chance at the current time. Really

1:03:54

a key thing though is spending time

1:03:57

with people. My one brother said one

1:03:59

time. I mean, he never went beyond

1:04:01

high school, but he said to me, one

1:04:03

of the lisest things I've ever heard, he

1:04:05

says, your time is limited. So if you

1:04:07

give your time to somebody, that's the most

1:04:10

precious gift of all. So spending time with

1:04:12

someone shows that you want to be with

1:04:14

them, that you're valuing them in a

1:04:16

way, and unfortunately in the busy world

1:04:19

that we have too many situations where

1:04:21

people are left to themselves and they

1:04:23

don't get that interaction. Even just

1:04:25

saying to somebody I've been thinking of you

1:04:27

means that hey of all the things that

1:04:29

are there to distract you and all the

1:04:32

social media that you were the person on

1:04:34

their mind not to the point of stalking

1:04:36

or something like that. But on the flip side

1:04:38

of course as the anti matter you

1:04:40

want to make sure that you're not

1:04:42

doing the things that will make people

1:04:44

feel less than to feel devalued or

1:04:46

unvalued. So for instance. Try not to

1:04:48

spend time looking at your cell phone

1:04:50

when you're interacting with somebody. Try to

1:04:53

have some eye-to-eye contact and put the

1:04:55

phone away. That's called fubbing, pH-U-B-I-N-G, in

1:04:57

case people thought I said something differently.

1:05:00

And don't add to that sense, okay,

1:05:02

they don't see me, they're not really

1:05:04

paying attention, they're not listening to me.

1:05:07

because that can be just as destructive

1:05:09

as all of the positive things that

1:05:11

I've said. And the work by the

1:05:13

Gottmans on marital interactions showed that if

1:05:16

you had a very difficult something with

1:05:18

a partner, like somebody harshly criticized

1:05:20

you, it's going to take about

1:05:22

seven or so positive exchanges to

1:05:24

make up for that one negative

1:05:26

exchange. So in addition to doing

1:05:28

the positive things, make sure to

1:05:31

try and limit the negative that

1:05:33

will be destructive and give that

1:05:35

sense of. fears and feelings of

1:05:37

not mattering. So it can

1:05:39

go both ways. Another one I

1:05:41

wanted to make sure I got in

1:05:43

here is if our society as a

1:05:45

whole, given all the issues

1:05:47

of dehumanization, conflict, everything else

1:05:50

that we have going on,

1:05:52

part of time, mattering more

1:05:54

explicitly, what changes do you

1:05:56

envision we would see in

1:05:59

our communities? workplaces and

1:06:01

our overall mental health massive

1:06:03

changes that the potential is there in

1:06:05

terms of especially we talk about the

1:06:07

divisions that are amongst people right now

1:06:09

what I tell people is people have

1:06:12

more in common than they don't and something

1:06:14

that ties someone together

1:06:16

is that everybody has that shared need

1:06:18

to matter and that's important to realize

1:06:20

that even when people have fallen by the

1:06:22

wayside or done things that are horrible

1:06:24

even people think about it this way if

1:06:27

somebody's engaged in criminality at some level

1:06:29

they still have a need to matter

1:06:31

too and unfortunately they didn't have people

1:06:33

in their lives who positively exchanged

1:06:35

with them in a way that satisfied

1:06:37

that need so maybe I can

1:06:39

matter by joining this gang who gives

1:06:42

me the attention so the search

1:06:44

for significance through maladaptive inappropriate ways but

1:06:46

if we dedicate ourselves to this

1:06:48

in organizations and in communities it could

1:06:50

transform everything and we've got a

1:06:52

federal election just starting here in Canada

1:06:55

and the ad that's running with

1:06:57

our short -term Prime Minister Mark Carney talks

1:07:00

about we care about people

1:07:02

just that sense of people knowing

1:07:04

that people generally do care and it's

1:07:06

authentic it can go a long

1:07:08

way but when we have situations where

1:07:10

maybe as every second young person

1:07:12

says I don't matter in my

1:07:14

community we can say what can we do in

1:07:16

the community to make a difference and I

1:07:18

just very quickly tell you a story

1:07:20

I know we're going along here but

1:07:22

they once went to Maine to a

1:07:24

town call I think Macaius and Macius

1:07:27

and has the most famous blueberry pie

1:07:29

in the United States my wife said

1:07:31

hold off to you get across the

1:07:33

border because you're gonna get some of

1:07:35

the blueberry pie and unbelievably the night

1:07:37

before we went to this in where

1:07:39

there's the restaurant with the award -winning pie

1:07:41

when the national award the restaurant burned

1:07:43

to the ground oh my

1:07:46

god and I said oh my god

1:07:48

there goes the pie but these young

1:07:50

people who just took over the place

1:07:52

they lost their place where does mattering

1:07:54

in the community come in they told

1:07:56

us when we got there that

1:07:58

their town was very now concerned about all

1:08:00

the students who had summer jobs at

1:08:02

that place. So the town was getting

1:08:04

together the following Tuesday to say, what

1:08:06

jobs can we come up with? What

1:08:08

opportunities can we come up with? We can

1:08:11

help these young people who now have

1:08:13

lost their employment as a result of

1:08:15

this burning down. I said, I would

1:08:17

want to live in that community. Who

1:08:19

would want to live in that community?

1:08:21

Where people are looking out for each

1:08:23

other and deciding that they're race, whatever,

1:08:25

sexual orientation and realize that

1:08:27

everybody has this core sense

1:08:29

of need to matter and

1:08:31

we can do a better

1:08:33

job at making everyone realize that

1:08:36

they do indeed matter. Yeah, we

1:08:38

had something similar to that happened

1:08:40

to us about six months ago.

1:08:42

We got impacted by Hurricane Helene

1:08:44

and had about three feet of

1:08:46

water in our house and we

1:08:48

had a dozen or more friends

1:08:50

who ended up showing up for

1:08:52

us some pulling up carpet and

1:08:54

helping us get the water out of

1:08:57

the house and others bringing food and

1:08:59

others packing up things for us. And

1:09:01

I'll tell you, it's when people show

1:09:03

up like they did that you feel

1:09:06

that sense of mattering in the most

1:09:08

profound way. When you need it the most,

1:09:10

and that's a key thing about

1:09:12

reciprocity that I should have said is

1:09:14

that it involves a responsiveness to

1:09:16

someone's needs. When they send out

1:09:19

a signal or you can figure

1:09:21

out that they need something. whether it's

1:09:23

the help of neighbors or whatever. Responding

1:09:26

to that is a key time because then they

1:09:28

say, hey, this person is tuned into

1:09:30

me and what I need and was

1:09:32

sensitive that I needed it. On the other

1:09:34

hand, if the signal's there, that

1:09:36

signals up and you don't respond,

1:09:38

that also then adds that sense of hey,

1:09:41

I'm alone here, I don't have that

1:09:43

sense of connection. And that's the key

1:09:45

as the response of this when somebody

1:09:48

clearly needs it. Great neighbors. We want

1:09:50

to stay there as long as you can.

1:09:52

Gordon, you've been studying mattering now

1:09:54

for decades. What has surprised you

1:09:57

most or challenged your assumptions about

1:09:59

how people... build mattering in their

1:10:01

lives? I think it's when people don't

1:10:04

realize that they matter as we were

1:10:06

talking about earlier, but also just how

1:10:08

I like to change that around a

1:10:10

little and say that people who've told

1:10:13

me like Jennifer Wallace, for instance, have

1:10:15

told me that knowing about this concept

1:10:18

has changed how they interact with people.

1:10:20

The research really hasn't picked up on

1:10:22

that yet in terms of how people

1:10:25

have had their lives changed as a

1:10:27

result of being attuned now. more to

1:10:29

the relational side of things as opposed

1:10:31

to the achievement. One thing that I

1:10:33

learned and this goes back and praised

1:10:36

to my colleague Paul Hewitt and our

1:10:38

work on perfectionism over the years is

1:10:40

that he said all along in therapy

1:10:42

that perfectionists are driven by unmet interpersonal

1:10:45

needs and the achievements driving that successive

1:10:47

that will end up maybe creating

1:10:49

major health problems for them is

1:10:51

driven by unmet needs. So. Indeed, one

1:10:53

of the unmet needs is the need to matter

1:10:55

and we need to get a better appreciation

1:10:58

of how achievement and interpersonal

1:11:00

are actually connected through the

1:11:02

needs that are largely interpersonal and

1:11:04

there's now five or six studies

1:11:06

showing that perfectionists of different age

1:11:09

levels are ones that feel unmet need

1:11:11

to matter and it's like they striving

1:11:13

is okay if I do something spectacular

1:11:15

if I'm famous then people will give

1:11:17

me the love respect attention in the sense

1:11:19

of being cared about that I've been lacking

1:11:21

all this time. Yeah,

1:11:25

and unfortunately they'll reach that point

1:11:27

and realize lie they've been told

1:11:29

is going to hit them in

1:11:31

the face. Yes. Yeah. Where is people

1:11:33

offering the ones that actually attain

1:11:36

perfection and find out that it didn't

1:11:38

really matter to certain people that they

1:11:40

really cared about? Yeah, and I just

1:11:42

had a really good conversation with

1:11:44

Lori Santos about this. She was

1:11:46

put into this position like the

1:11:48

one you were describing where she

1:11:50

got picked. to live on campus in

1:11:53

this big house, and she was

1:11:55

in the middle of all the

1:11:57

students, became the den mom at

1:11:59

the time. and realized just

1:12:01

how many of them were suffering

1:12:04

from perfectionism, from over

1:12:06

achievement, from feeling less

1:12:08

than, and that's why she

1:12:11

created the whole course that

1:12:13

became Yale's most attended

1:12:15

course in history, off the

1:12:17

back of matter, really, or seeing the

1:12:19

phenomenon of anti-mattering.

1:12:22

Feeling like an imposter, feeling unseen

1:12:24

and not. wanting to share anything about

1:12:26

themselves. A lot of the other thing

1:12:29

that I've talked about in this new

1:12:31

book on kids is that the front

1:12:33

that people put on where they let

1:12:35

on that everything's okay. And this is

1:12:37

especially the case when people feel like they

1:12:39

don't matter because there's a sense of

1:12:41

shame about it. Maybe it's something about

1:12:43

me as the reason why I don't

1:12:45

matter. That's the sort of time talk

1:12:47

to oneself that people have to stop

1:12:50

doing. No, it could just be you're in the

1:12:52

wrong place at the wrong time with the wrong

1:12:54

people or you haven't had a chance. You need

1:12:56

an opportunity to show that you matter. I learned very

1:12:58

early on with students and was a

1:13:00

champion of student mental health that they

1:13:02

may look like they're doing okay and

1:13:04

they're exceptionally talented and all kinds of

1:13:06

potential but dealing with things and that's

1:13:08

where I came up with the idea

1:13:10

of individualization that you talk about students

1:13:12

but students are different each has their

1:13:14

own unique history unique set of experiences

1:13:17

and what might be how somebody got that

1:13:19

way is totally different for someone else and

1:13:21

taking the time to hear somebody's story. And

1:13:23

to be responsive is one of

1:13:25

that keys of billing, that sense

1:13:28

of individual connection with somebody and

1:13:30

realize that things are much more

1:13:32

complicated than they seem on the surface

1:13:34

at times. Absolutely. Gordon, can you just

1:13:36

for the listeners, you had a previous

1:13:38

book, The Psychology of Matter, and can

1:13:40

you talk about that just for to

1:13:43

tell them more about it, and then

1:13:45

maybe just introduce this new book that's

1:13:47

coming out? I appreciate it. Psychology and

1:13:49

Mattering book was in 2018, and it

1:13:51

was the first full scale. book on

1:13:54

this particular topic. I think I

1:13:56

have behind me this is it here

1:13:58

and you notice the hands came

1:14:00

up brilliant I thought with the book

1:14:02

cover and this talked about mattering in

1:14:04

terms of introducing it but also mattering

1:14:07

in terms of it's linked with mental health

1:14:09

you can feel like you don't matter

1:14:11

because you're not getting the services that you

1:14:13

need when you're seeking help but also matter

1:14:15

at school matter in the workplace and so

1:14:18

on and the new book this one here

1:14:20

just published by the American Psychological Association this

1:14:22

is the full scale look at what is

1:14:24

it like to be a kid growing up

1:14:26

in today's world without a sense of

1:14:29

mattering. There's a top 10

1:14:31

list for instance of 10 indicators

1:14:33

of kids feeling like they don't

1:14:35

matter. Also I talk about links

1:14:37

with depression, anxiety, social media, physical

1:14:40

violence issues as well. So full

1:14:42

scale look and one of the

1:14:44

key points that I could say

1:14:46

about both books is that 10

1:14:48

years ago, there wouldn't be enough

1:14:50

to write these books. I struggled

1:14:52

at first with the first book

1:14:54

published in 2018, just to pull

1:14:57

everything together because the literature wasn't

1:14:59

as luminous as it is now.

1:15:01

Now there's plenty enough and books

1:15:03

on the way, and I've been

1:15:05

asked to write a follow-up volume

1:15:07

to the first book, addition to

1:15:09

plus one on perhaps on the

1:15:11

workplace. But... What I'm pleased to see is

1:15:13

that it's something that is a topic

1:15:15

that resonates with the public. So it's

1:15:17

not something that sits on a shelf and

1:15:20

doesn't get put into action. And

1:15:22

there's big ways and little ways

1:15:24

that it can be injected into

1:15:26

settings and organizations to

1:15:28

really make people's lives much better. Gordon,

1:15:30

thank you so much for sharing that and

1:15:32

thank you so much for joining us today.

1:15:34

It was such an honor to have you.

1:15:36

Well, thanks John and maybe we can

1:15:38

have a follow-up sometime as I know

1:15:41

you're invested in mattering and also would

1:15:43

like more chance to learn from you

1:15:45

because I'm sure I would love that. Some stories

1:15:47

like the ones that you've shared that

1:15:50

I find when like-minded people passion if

1:15:52

you want to say passion struck get

1:15:54

together and one person will say something

1:15:56

and create a light bulb going off

1:15:58

and the other person. and then even

1:16:01

some shared initiatives. So thank you.

1:16:03

Absolutely. And that's a wrap. What an incredible

1:16:05

conversation with Dr. Gordon

1:16:07

Flood. His groundbreaking insights

1:16:09

into the psychology of mattering

1:16:12

have illuminated a profound truth.

1:16:14

Feeling significant isn't merely a nice

1:16:16

to have. It's essential for our

1:16:18

well-being, resilience, and overall happiness.

1:16:21

His research reminds us that mattering

1:16:23

goes far deeper than simply belonging

1:16:25

or being connected. It's about feeling

1:16:28

valued. Knowing we're needed. and believing

1:16:30

that our lives genuinely make a

1:16:32

difference. From uncovering the hidden cost

1:16:35

of un-mattering, like anxiety, depression, and

1:16:37

loneliness, to providing actionable strategies we

1:16:39

can use every day, Dr. Flett has shown

1:16:42

us a clear path toward living lives of

1:16:44

greater purpose and intention. As we close today's

1:16:46

episode, I invite you to reflect on a

1:16:48

few key takeaways. How can you actively communicate

1:16:51

to others in your life that they truly

1:16:53

matter? What practical steps can you

1:16:55

take to enhance your own sense

1:16:57

of significance? especially in areas where

1:16:59

you often feel overlooked or undervalued.

1:17:01

And how might embracing the reciprocal

1:17:04

nature of mattering deepen your relationships

1:17:06

and foster genuine connection? If today's

1:17:08

discussion resonated with you, please take

1:17:10

a moment to leave a five-star rating

1:17:12

and review. It's one of the best

1:17:14

ways to support Passion Struck and helps

1:17:17

these transformative insights reach even more people.

1:17:19

And if someone in your life could

1:17:21

benefit from Dr. Flutt's powerful research and

1:17:23

perspective, please share this episode with them.

1:17:25

because one conversation can ignite lasting change.

1:17:28

For all the resources and links

1:17:30

discussed today, including more of Dr.

1:17:32

Flutz's research on mattering, visit the

1:17:34

shownotes at Passionstruct.com. And if you want

1:17:37

to dive deeper, don't miss the video version

1:17:39

of this conversation on our YouTube channel titled

1:17:41

John R. Miles. And finally, if you'd like

1:17:43

to bring these life-changing insights directly to

1:17:45

your team, organization or event, visit

1:17:47

John R. Miles.com/speaking to learn how

1:17:50

we can work together to spark

1:17:52

intentional transformation and inspirean and inspire

1:17:54

our meaningful growth. Coming up

1:17:56

next, I'm joined by Isabel

1:17:59

and Laura. and we go into

1:18:01

their groundbreaking new book, Secrets of

1:18:03

the Ice Woman, and we discuss

1:18:06

the power of cold and breathwork

1:18:08

to balance hormones, bolster health, and

1:18:11

unlock inner potential. When my

1:18:13

mother died, it was one of

1:18:15

the most dramatic, impactful moments in

1:18:17

our lives as a family and

1:18:19

also my father, because it really

1:18:22

made him... want to go out

1:18:24

into the world and just do

1:18:26

things, right, act to almost soothe

1:18:28

this hurt that he was feeling.

1:18:31

It was a way for him

1:18:33

to escape, but then it became

1:18:35

a way of healing. But it

1:18:37

was also the reason that he

1:18:40

went into these extremes.

1:18:42

like sitting in a bucket for

1:18:44

two hours. Who does that? Well,

1:18:46

a person, maybe that is super

1:18:49

driven. It made my father driven

1:18:51

to the point that he went

1:18:53

into these extremes doing marathon bare

1:18:55

feet, climbing a mountain. even the

1:18:58

Mount Everest up until the death

1:19:00

zone, 7,800 meters. In shorts, this

1:19:02

practice that my father used to

1:19:04

heal himself, later on we also,

1:19:07

we love to practice for different

1:19:09

reasons. We see it as one

1:19:11

of the best modalities to regulate

1:19:13

yourself, to really come to a

1:19:16

center point of yourself where you

1:19:18

can go through life in a

1:19:20

balanced way. It healed him. But

1:19:22

then he brought it out into the

1:19:24

world. He has a purity of heart,

1:19:26

of mind, of being. That is my

1:19:29

fault. That's a child-like purity. And he

1:19:31

gave it to anybody who was willing

1:19:33

to listen, anybody who needed it. And

1:19:35

remember, the fee for the show is

1:19:37

simple. If you found value today,

1:19:39

share this episode with someone who

1:19:41

needs to hear it. Most importantly,

1:19:43

take what you've learned and put

1:19:46

it into action. Because knowledge alone

1:19:48

doesn't create change, action does. Until

1:19:50

next time, live life, passion struck.

Rate

From The Podcast

Passion Struck with John R. Miles

Stop Waiting. Start Living.Most of us have been conditioned to believe a lie.We’re told that our worth is something to be earned, that we need to achieve more, hustle harder, and prove ourselves before we can finally feel like we matter.But no matter how much we accomplish, something still feels missing.Why? Because mattering isn’t something you prove—it’s something you create.And everything changes when you stop proving your worth—and start embodying it.Why Passion Struck is DifferentMost personal growth podcasts focus on hacks and habits—but they miss the deeper question:👉 Why do we feel unfulfilled, even when we’re doing everything “right”?Passion Struck is different because it’s built on a deeper truth.✅ You don’t find meaning—you create it.✅ Fulfillment isn’t external—it’s built from within.✅ The life you want isn’t ahead of you—it’s in the choices you make today.What You’ll LearnHosted by John R. Miles, a former Fortune 50 executive and expert on intentional living, Passion Struck brings together top scientists, psychologists, health experts, and thought leaders to explore:🧠 The Science of Purpose—How your brain is wired for meaning.💡 The Psychology of Transformation—Why lasting change is hard—and how to make it stick.⚡ The Mind-Body Connection—How holistic health fuels passion, energy, and performance.🚀 The New Rules of Success—How to lead, thrive, and matter in a fast-changing world.This Isn’t Just a Podcast—It’s a Wake-Up Call.A challenge to stop waiting.To stop proving.To start creating a life that truly matters.🔹 Rewire Your Mind. Redefine Your Life.🎙️ New episodes drop every Tuesday, Thursday, and Friday.👉 Follow now on Apple Podcasts, Spotify, or your favorite platform.

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