Episode Transcript
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up next on Passion Strike. I'd
1:01
say, just as a quick snapshot, if
1:03
you feel like you're not just
1:05
a non-essential worker, you're
1:07
a non-essential person, no,
1:09
everybody's essential, everybody's essential,
1:11
everybody matters, and you
1:13
have the potential to
1:15
make a difference in people's lives,
1:18
but if you're walking around
1:20
feeling like that, you've probably
1:22
got this sense of anti-mattering.
1:25
so that you feel like you matter
1:27
now, but you anticipate maybe you
1:29
won't matter down the road. Welcome
1:31
to Passion Struct. Hi, I'm your
1:33
host, John R. Miles, and on
1:35
the show, we decipher the secrets,
1:37
tips, and guidance of the world's
1:39
most inspiring people and turned their
1:41
wisdom into practical advice for you
1:43
and those around you. Our mission
1:45
is to help you unlock the
1:47
power of intentionality so that you
1:49
can become the best version of
1:51
yourself. If you're new to the
1:53
show, I off. for advice and
1:55
answer listener questions on Fridays.
1:57
We have long form interviews.
1:59
the rest of the week
2:01
with guests ranging from astronauts
2:03
to authors, CEOs, creators, innovators,
2:06
scientists, military leaders, visionaries, and
2:08
athletes. Now, let's go out
2:10
there and become Passion Struck.
2:12
Welcome to episode 597 of
2:14
Passion Struck. Whether you're a
2:16
long-time listener or joining us
2:18
for the first time, I
2:20
am so grateful you're here.
2:22
You've tuned into a movement
2:24
dedicated to unlocking your potential.
2:27
living with intention and making
2:29
what truly matters matter most. And
2:31
today, I have to tell you,
2:33
I am absolutely thrilled for this
2:35
episode. If you've been following me
2:37
for a while, you know that
2:39
I've been studying the science of
2:42
mattering for years. It's one of
2:44
the most profound and personal topics
2:46
I've explored on this show, and
2:48
it's the very heart of how
2:50
we build resilient lives, relationships, and
2:53
communities. So it's truly an honor.
2:55
and a full circle moment for
2:57
me to welcome someone I've long
2:59
admired, someone who literally wrote the
3:01
book on the subject, Dr. Gordon
3:04
Flett. Dr. Flett is the author
3:06
of the psychology of matter, as well
3:08
as the new book, Mattering as a
3:10
core need in children and adolescents.
3:13
He recently retired as
3:15
a distinguished professor of
3:17
psychology at York University,
3:19
where he spent decades pioneering
3:21
research into how the feeling
3:23
of mattering, of being seen valued
3:26
and significant shapes everything from our
3:28
mental health and relationships to our
3:30
sense of identity and purpose. In
3:32
our conversation we explore what
3:34
mattering truly means and why
3:37
it's different from self-esteem, belonging,
3:39
or mere connection. The profound
3:41
emotional and psychological toll when
3:44
we experience antimattering and how
3:46
loneliness, depression, and anxiety often
3:49
stem from feeling overlooked or
3:51
underappreciated. We go into practical, actionable
3:53
ways we can enhance our own
3:56
sense of mattering even during life's
3:58
most difficult seasons. We discuss why...
4:00
reciprocal relationships are so vital, and
4:02
how giving mattering to others can
4:04
transform our own lives. And lastly,
4:06
we go deep into understanding mattering
4:09
at the societal level and how
4:11
it could reshape education, workplaces, and
4:13
communities for the better. This episode
4:15
is deeply meaningful for me, and
4:17
I truly believe that it will
4:19
change the way that you think
4:21
about your relationships, your worth, and
4:24
your impact in the world. It's
4:26
not just about feeling good, it's
4:28
about becoming full. Before we dive
4:30
in, let's take a look back at
4:32
the two incredible episodes that led up
4:35
to today. On Tuesday, I sat down
4:37
with Humboldt the Poet to explore one
4:39
of the most misunderstood emotional experiences of
4:41
our time. Anxiety. It's an unfiltered
4:43
conversation about identity, self-worth, and how
4:45
to find calm in a chaotic
4:47
world. And just yesterday, Dr. Emily
4:50
Falk, a troubleizing neuroscientists from the
4:52
University of Pennsylvania, revealed the science
4:54
behind how ideas spread, what makes
4:56
messages persuasive, and how understanding brain
4:59
synchrony can transform how we connect,
5:01
influence, and communicate. If you want
5:03
to become a more intentional messenger
5:05
of change, make sure to check
5:08
it out. And here's something else.
5:10
Next week I'm making a big
5:12
announcement. One that's been in the
5:14
works for a long time. I
5:16
can't say too much just yet,
5:18
but trust me, you'll want to
5:20
tune in for the big reveal.
5:22
For those eager to dive deeper
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into our most popular topics, check
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out our episode starter packs at
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Hashinstruck.com/starter packs with over five hundred
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and ninety episodes. We've created curated
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playlists covering themes like mental toughness,
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emotional mastery and personal growth. And don't
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forget to subscribe to my live
5:39
intentionally newsletter for exclusive insights and
5:41
behind-the-scenes stories you won't find anywhere
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else. Now, let's get into this
5:46
transformative conversation about why mattering
5:48
is a core human need and how
5:50
understanding it can unlock deeper meaning, greater
5:52
being, and more powerful human connection with
5:54
the one and only Dr. Gordon Flett.
5:57
Thank you for choosing Passionstruck and choosing
5:59
me. to be your hosting guide
6:01
on your journey to creating an intentional
6:04
life. Now, let that journey begin. Hey
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Passion Stark, fam. The perfect vacation
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travel texas.com and start
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planning your trip today. Let's
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Texas. Hey
7:18
passion struck family. I have
7:20
an extraordinary guest today, someone
7:22
who I've wanted to have
7:24
on this podcast for about
7:26
18 months, and we finally made
7:29
it happen. I'm so honored and privileged
7:31
to welcome Dr. Gordon flat
7:33
to passion struck. Welcome Gordon.
7:36
Thanks for having me, John. I am
7:38
glad we finally got together and we
7:40
have done a lot of things, I believe.
7:42
Well, just before we came on
7:45
the error, you told me that
7:47
you recently retired. from your teaching position,
7:49
but you were just bestowed an honor
7:51
and I thought it was important to
7:53
maybe start there. Can you tell us
7:55
what that honor was? I was just
7:57
named the honorary president of the Canadian.
8:00
and psychological association, which is
8:02
quite an honor and has
8:04
had former presidents like
8:06
Albert Bandura and Kahneman, of
8:09
Kahneman, and Tverski. But to
8:11
me, it's an opportunity to
8:13
get people to find out
8:15
more about mattering. I'll be
8:17
giving a keynote address at our
8:20
annual convention and it'll be focused
8:22
on mattering and how it
8:24
can make a difference in
8:26
people's lives. a well-deserved
8:28
recognition and congratulations to
8:31
you and wanted to
8:33
just start today's discussion
8:35
with just a little bit of
8:37
history. I have really been trying
8:40
to understand why are there so
8:42
many people and when I say so
8:44
many I'm talking in the neighborhood
8:46
of billions who are facing
8:48
so many issues in their life
8:51
from feeling helpless and hopeless to
8:53
lonely to rising mental health to
8:55
anxiety and I kept trying
8:57
to search for was there some
9:00
linchpin that was tying this all
9:02
together and I remember I was
9:04
talking to Tom Curran in an episode
9:06
and we were talking about perfectionism
9:09
and I was telling him
9:11
I had spoken to Angela Duckworth
9:13
and Ethan Cross and all
9:15
these people with these famous researchers
9:18
and I said I can't find
9:20
anyone who was studying mattering
9:22
and he goes have you
9:24
ever heard of Dr. Gordon
9:26
Fletcher. And I said, I
9:28
have not. And so I
9:30
immediately started googling you and
9:32
reading everything I could get
9:34
my hands on that that
9:36
you had produced. And you are
9:38
at the epicenter of this nascent
9:41
world of studying mattering, which
9:43
I think is one of
9:45
the most. important concepts
9:47
that we need today. So I
9:50
was hoping with that as a
9:52
backdrop, Gordon, that we could start
9:54
at the beginning. Sure. As I've done
9:56
research, you first discovered the
9:58
concept of math. as a
10:00
graduate student in the late 80s. Can
10:03
you describe that moment of when
10:05
you discovered it and why
10:07
it resonated so deeply? It was fortuitous
10:09
in the sense that I was a
10:11
member of a club by one of
10:13
the publishers that had discount books for
10:16
graduate students and I saw this book
10:18
on the self and I sent off
10:20
for it at the low price that
10:22
they were offering it for and along
10:25
with the provisions don't share it with
10:27
others. And I came across this chapter
10:29
by Morris Rosenberg who was the person
10:31
who originated the concept of mattering and
10:33
in that chapter there was five pages
10:36
and he gave the impression that. here's
10:38
this totally neglected element of the
10:40
self that's so relevant to
10:42
people of all ages so predictive
10:44
and I just filed that away
10:46
thinking well why aren't people studying
10:48
this but then I left alone
10:51
I had to finish my work on
10:53
my dissertation on depression and then
10:55
later we were doing a project
10:57
on the transition to college and
11:00
I'm actually just finishing a paper
11:02
on transition and the role of
11:04
maturing as a key resource and
11:06
I said, one of the postdoctoral students
11:08
said, hey, I came across the
11:11
scale on mattering, and immediately the
11:13
light bulb went off, and I
11:15
said, yeah, we need to be
11:17
including this. And at the same
11:19
time, I was asked to be
11:21
the researcher for a provincial program
11:23
on developing a resilience prevention program
11:25
and encouragement program for young people.
11:27
We were kicking around concepts and
11:29
I said, well, there's this concept
11:31
of mattering and with educators, they
11:33
knew exactly what I was talking
11:35
about. It's tied into the idea
11:37
of the one caring adult who
11:39
can change a kid's life, like
11:41
Oprah Winfrey did with her teacher
11:43
who she had on in her
11:45
second last show. So we included it
11:47
as well. And while we were looking at,
11:49
that's when I also came up with the
11:52
idea that just as important it is to
11:54
feel like you matter. The feeling of
11:56
not mattering is also something that sticks
11:58
with you at a very deep. level
12:00
so we started measuring it there.
12:02
But aside from that I'd say that
12:04
I look back and I said was
12:07
I being prepared to realize that this
12:09
was a concept I was very fortunate
12:11
to be raised by loving parents and
12:14
grandparents and we actually had two grandparents
12:16
in my aunt in the house growing
12:18
up so I had surrounded by adults
12:21
and my my paternal grandmother I was
12:23
the first born so I was treated
12:25
like that spoiled special kid but I
12:27
got a lot of attention. And then
12:30
later on, the school experiences, including when
12:32
our daughters, we have two daughters now
12:34
grown up and the local school is
12:36
just a block away, and that school
12:38
was all about mattering. And when you
12:41
have environments where it's right at the
12:43
top to the principal and the staff
12:45
who ironically, I just met the principal
12:47
again a couple of days ago at
12:49
an event, they're all about the importance
12:52
of the child as a person. not
12:54
just the curriculum, and really to the
12:56
point where the principal on a school
12:58
of 900 students knew every kid by
13:00
name and something about them so that
13:02
she could walk up to them. and
13:04
the playground during recess and then just
13:07
start talking and really giving that sense
13:09
of individual attention, which is one of
13:11
the ways you end up feeling like
13:13
you matter. And then when I became
13:16
a faculty member at York, I became
13:18
the undergraduate director and I had these
13:20
students come in who had many of
13:23
the things that you described in terms
13:25
of loneliness, disconnection, demoralized, depression, and these
13:27
were excellent students who had just not
13:29
got off to a great start. And
13:32
what they needed was somebody like me in
13:34
that position to be able to show some
13:36
faith in them and to give them some
13:38
strategies. And one of the things that
13:40
goes along with mattering it's the
13:42
secret power I say a secret
13:44
sauce of mattering is that it's
13:46
very strongly correlated with hope. People who
13:49
feel like they matter have a sense of
13:51
hopefulness about them at a very high level
13:53
and not just hope in terms of being
13:55
able to do things and make things
13:57
happen but hopefulness about other people.
13:59
And other people are going to be
14:02
for them when they need it. And
14:04
so I saw it and I've seen
14:06
it in other people in terms of
14:08
just how it's changed their lives and
14:10
brought them from a position where they're
14:12
really not doing all that well to
14:14
a position where hey, suddenly they realize
14:16
their strengths and they're more likely to
14:18
develop self-compassion and other positive things that
14:21
go along with it. And in my new
14:23
work, a new book coming out, I
14:25
talk about it with kids, how. if
14:27
they feel like they matter it comes
14:29
with a host of other strengths usually
14:31
including hope and positive orientation towards the
14:33
future and a sense of resilience that
14:35
they'll be able to overcome challenges and
14:37
obstacles and adapt as new situations emerged
14:40
as new situations emerged. They said I
14:42
just recently retired but I'm busier than
14:44
ever and it's like the famous line
14:46
from the Alpaccino and the Godfather just
14:48
when I think I'm out they pull
14:50
me back in and that's what mattering.
14:52
There's much more to be learned about
14:54
it. much more in terms of
14:56
heightening awareness, which is another
14:59
reason why I appreciate this
15:01
opportunity today. So I'm
15:03
thinking about the best place to
15:05
go and I want to come
15:07
back to your grandmother's story here
15:09
in a second, but I think
15:11
before we do, it might be best
15:13
for you to ground the listeners
15:16
or viewers on when you
15:18
define mattering, what words do you
15:20
use? Well, mattering... It's essentially
15:22
defined as feeling important, feeling
15:25
significant, feeling like people are
15:27
paying attention to you. What I really
15:29
come down to and something we've added
15:32
much more focus on recently is a
15:34
sense of that you feel cared about
15:36
that somebody cares about you and somebody
15:38
really is looking out for you and thinking
15:40
of you and when you have that you
15:42
can be able to carry that from
15:45
situation to situation even when those
15:47
people aren't there. And then of course
15:49
the flip side is when you feel
15:51
like you don't matter so you're not
15:53
heard you're not seen you're feeling invisible
15:56
you're feeling overlooked maybe feeling forgotten which
15:58
we call anti mattering and that feeling
16:00
is something that some people have at
16:02
a chronic level. But you can also
16:04
have those kinds of experiences, even if
16:06
you have a sense of mattering and
16:08
you have to learn how to cope
16:10
with that kind of treatment. But another
16:12
element of it that's key, because it
16:14
almost sounds like you're waiting for somebody
16:16
to treat you the right way, but
16:19
also you can generate feelings of mattering.
16:21
by going out and doing things for
16:23
others. Isaac Prilotenski has talked about this
16:25
in terms of adding value to other
16:27
people's lives. And this is what I
16:29
tell someone who says, well, people just aren't
16:31
treating me the way I need to be
16:34
treated. I'm just going to have to deal
16:36
with this. And I say, well, you can become
16:38
more involved. You can find a cause.
16:40
You can make a difference in somebody
16:42
else's life. And you know that you
16:44
matter to them, at least. and then
16:46
you can go from there. But really
16:48
it's something that's described as a feeling
16:50
in terms of that, how does it
16:53
make you feel when you feel like
16:55
you matter or don't, but also it's
16:57
described as a need so that everybody
16:59
has a need to matter and so
17:01
that everybody has a need to matter and
17:03
it's believed to matter, so that
17:05
everybody has a need to matter and
17:07
it's believed to matter and needing to
17:10
feel like you're making a difference or
17:12
people would miss you if you weren't
17:14
around anymore. I think it's
17:16
important because when I was doing
17:18
my research, a lot of people
17:20
pointed me towards the work of
17:23
Jeff Cohen on belonging or I
17:25
was pointed to study work on
17:27
self-esteem or study work on
17:29
happiness. How does mattering differ
17:31
from belonging or self-esteem or
17:33
happiness? Yeah, it's a very
17:36
important point. When I was just being
17:38
doing work on this, somebody get reviewers
17:40
that said, well, I already studied this
17:43
and it's called belonging. And I said
17:45
there's a difference and the difference has
17:47
to do with I see Matt, I
17:49
see belonging as you're fitting into
17:52
a place somewhere where you're in the
17:54
circle, but mattering comes into play as
17:56
if you're in a group setting for
17:58
instance when people. recognize you and hear
18:01
your voice. When I had this experience
18:03
sometimes at meetings where I'm at, where
18:05
I said, well, I belong at this
18:07
meeting, they let me into this meeting,
18:10
but nobody seems to want to hear
18:12
what I'm saying. So it's not just
18:14
fitting in, it's a sense of importance
18:16
or being valued within the belonging setting.
18:19
And one key difference is that school
18:21
boards have told me, educators have
18:23
told me that they can identify
18:25
kids and they have identified kids
18:27
who have a sense of belonging.
18:29
when they're measured, but they don't have
18:31
a sense of being valued. And they
18:33
said for some reason, it seems that these
18:36
are the kids that may be the worst
18:38
off in the sense that they're wondering why
18:40
don't I have a sense of value even
18:42
though I clearly belong here? As for
18:45
self-esteem and the original work by
18:47
Rosenberg, he made the key point
18:49
that it's not just self-esteem that
18:51
it's unique. element self-esteem is
18:53
more about feeling like and feeling
18:55
competent feeling competent but mattering is
18:57
that sense of feeling valued and
19:00
being important and he showed in
19:02
his original work that once you
19:04
took into account self-esteem that mattering
19:06
was very much more predictive over
19:08
and above and there's been multiple
19:11
papers because that's the challenge for
19:13
researchers when they have something that
19:15
they think is fairly new is
19:17
they have to show that it
19:19
predicts above and beyond. other measures
19:21
like self-esteem or sense of belonging.
19:23
And of course they're all correlated,
19:25
so somebody who feels like they
19:27
matter tends to have higher levels
19:29
of self-esteem and higher levels of
19:32
belonging, but they're different. And
19:34
when somebody has a lack of
19:36
mattering as their core thing, there's
19:38
no way around it by boosting
19:40
self-esteem where you might add to some
19:42
narcissistic tendencies or the sense of belonging. And
19:45
I found this one time, by the way,
19:47
with a boy who and given one of
19:49
our questionnaires and he wrote on it when
19:51
we're supposed to write on it, he'd circled,
19:53
I don't matter to anyone. And then he
19:56
says, and this I know for sure, he
19:58
wrote. I was telling this. I said, look,
20:00
with this boy, he's coming for counseling,
20:03
unless you address that core sense
20:05
of not mattering, educational initiatives,
20:07
self-esteem initiatives, aren't
20:09
going to get to what he needs
20:11
because he's got that core sense of
20:13
just not being important to anyone when
20:16
he overgeneralized. And that's the thing about
20:18
mattering is that you can say, I
20:20
don't matter to anyone. That's why it's
20:22
important for someone to show somebody
20:25
they matter because then they can no
20:27
longer say I don't matter to anyone.
20:29
and then all react as a
20:31
result of that. I'm sure you're
20:33
familiar with the belonging
20:35
barometer that the American
20:37
Immigration Council put out,
20:39
but when you talk
20:41
about not feeling like you
20:43
belong, I think the figure was
20:46
17% of people feel like they
20:48
don't belong or don't feel like
20:50
they matter at any point in
20:52
their life, which is a huge number
20:54
when you think about it. And
20:57
the numbers are close to 70% who feel they
20:59
don't belong in their work environments, the
21:01
same thing with their communities. This is
21:03
a huge thing. Yeah, I just want
21:05
to look at those numbers. I just
21:07
want to add that in our original
21:09
work with the school board, about two-thirds of
21:11
the kids said they felt they mattered, but
21:14
the other third said they either didn't matter
21:16
or they weren't sure. And a really important
21:18
element, then the thing to realize
21:20
about mattering is we can measure
21:23
it generally as we typically do.
21:25
but you can measure mattering at
21:27
school, mattering in the community, mattering
21:29
at work, so it cuts across
21:32
these domains. And research that's been
21:34
done with kids mostly in the
21:36
US on the mattering in the
21:38
community indicates that 45 to 50% of
21:40
them say they don't matter in the community.
21:42
And to me, I said, well, we don't address
21:45
that as a core thing. What chance is there
21:47
in terms of raising well-being and helping
21:49
them develop the way they could
21:51
in terms of their potential? It's
21:53
shocking when you think about the sheer
21:56
volume of people at different ages
21:58
who feel like they don't matter. It
22:00
is shocking. And I want to
22:02
get more into that. I wanted
22:04
to ask you one more thing
22:06
around science. So when I talked
22:08
to my friend Ethan Cross about
22:11
mattering and I was asking him
22:13
where he suggested I should look,
22:15
he turned me towards Edward D.C.
22:17
and Richard Ryan's work on self-determination
22:19
theory. And I have seen the
22:21
linkages between the need for intrinsic
22:23
motivation and mattering. When you look
22:25
at it, where would you say
22:27
it crosses and where do you
22:29
think mattering goes well beyond self-determination
22:31
theory? Right, right. Well, their theory
22:33
focuses on three primary needs that
22:35
everyone needs to have satisfied, the
22:37
need for autonomy, the need for
22:39
competence and the need for relatedness.
22:41
So it links mostly with the
22:44
need for relatedness. But I actually
22:46
did find a quote from them
22:48
that I'm cherishing that I found
22:50
where they talked about belonging and
22:52
mattering. It's tucked away, but I
22:54
cite it now quite frequently and
22:56
realize that they had been thinking
22:58
about this without going and drilling
23:00
down. People who are feeling like
23:02
they matter feel like they have
23:04
a sense of agency, they have
23:06
a sense of self-determination. but they
23:08
also have unfulfilled needs in terms
23:10
of that sense of confidence and
23:12
autonomy. And we've shown with our
23:15
work on the anti-mattering, which that
23:17
feeling invisible that when people say
23:19
they feel a strong sense of
23:21
not mattering with that scale, it's
23:23
very robustly correlated with all of
23:25
those needs in terms of deficits
23:27
across those three core needs. but
23:29
it predicts above and beyond in
23:31
terms of other outcomes. Let me
23:33
put it to you this way.
23:35
One of my students also has
23:37
a class that he's teaching, gave
23:39
an exercise to the students and
23:41
said, here's what confidence is, here's
23:43
what relatedness is, here's what this
23:45
is, here's what this is, here's
23:48
a bunch of other needs, including
23:50
this one we call mattering, please
23:52
rank them in terms of which
23:54
is the most important to you.
23:56
you know, and mattering came out
23:58
over and above those other ones.
24:00
And another illustration with the school
24:02
board project is we had principles
24:04
at a table where we had
24:06
all these concepts on cutouts. And
24:08
we said we got like 15
24:10
psychological concepts here like jargon city
24:12
in terms of we got self-compassion
24:14
and optimism and grit and all
24:16
of these growth mindset. And they
24:18
said, well, all these are important,
24:21
but we said, which one would
24:23
you pick? And just go through
24:25
them in order. And the principles
24:27
unanimously agreed that mattering was the
24:29
top thing out of the 14
24:31
or 15 that they picked. And
24:33
when asked why, they said it's
24:35
because it applies to everyone, it
24:37
applies to our students, it applies
24:39
to our teachers, it applies to
24:41
our staff and the custodial staff,
24:43
the parents and the community. And
24:45
then they made the tie into
24:47
the. the kid with the one
24:49
caring adult who changes the life
24:52
of that kid. When I see
24:54
those sorts of things, that's how
24:56
I know that we can look
24:58
at research findings, but it's something
25:00
that has incredible resonance with people
25:02
once they understand what the concept
25:04
is. And usually they then tie
25:06
that to somebody that they've known
25:08
in their past has made them
25:10
feel that way. And what do
25:12
you think is that link that
25:14
gets people to understand the concept?
25:16
Because... When I try to explain
25:18
it, I remember I was having
25:20
this discussion with a person in
25:22
the PR field and I was
25:25
talking to them about the need
25:27
to matter and they go, well,
25:29
everyone has a different sense of
25:31
matter. And I said, well, that
25:33
is exactly true. We all have
25:35
our own view, but I think
25:37
they're commonalities that we all share
25:39
as well. And we tend to
25:41
focus on the differences instead of
25:43
the commonalities. But how would you
25:45
answer that? What I would say
25:47
is like people talk about as
25:49
we have talked about belonging they
25:51
talk about connection but mattering is
25:53
about those special connections that everybody
25:55
wants to feel special to someone.
25:58
They want somebody who truly understands
26:00
them at a level that nobody
26:02
else does and so many people
26:04
don't feel understood and they don't
26:06
feel seen or heard. But it's
26:08
largely about those feelings and it's
26:10
tied to memories that people have
26:12
that a time when they've had
26:14
someone like that. And I remind
26:16
myself of this when I go
26:18
and I look at popular things
26:20
that are out there like why
26:22
are some of these things so
26:24
popular so fictional wise I always
26:26
come to the movie it's a
26:28
wonderful life where there's Jimmy Stewart's
26:31
character shown what would be like
26:33
if he didn't exist which you
26:35
know you don't matter you don't
26:37
exist. The other fictional example I
26:39
point to is Mr. Holland's opus
26:41
with Richard Dreyfus at the end
26:43
when he thinks he's wasted his
26:45
life and he's not really going
26:47
to do the great symphony and
26:49
he retires and there's that room,
26:51
the auditorium filled with his former
26:53
students who he's impacted in ways
26:55
he didn't understand. And it's the
26:57
value of the rewardingness of people
26:59
and the comfort that comes from
27:02
knowing that there are people who
27:04
really, you know. It's not just
27:06
loving you but they really care
27:08
about you and they would miss
27:10
you if you weren't around and
27:12
it even goes through I realized
27:14
I was looking at I gave
27:16
a talk for a hospice organization
27:18
and the Sicily Saunders I believe
27:20
is her name who has the
27:22
famous phrase you matter to the
27:24
end of your life even when
27:26
you're not here no longer you
27:28
matter and you'll never be forgotten
27:30
that sense of people want it's
27:32
about their identity too it's like
27:35
they want a sense of unique
27:37
identity and I added this in
27:39
my description of mattering the need
27:41
to feel like a unique individual
27:43
who people are seeing as somebody
27:45
with unique positive properties, a sense
27:47
of individualization. And people, that's the
27:49
thing about belonging versus mattering is
27:51
that you've got a unique identity
27:53
within that group. Absolutely. And the
27:55
way I look at it is
27:57
I've developed this framework where I
27:59
think it's starts with how you matter
28:02
to yourself, then how do you
28:04
matter to others? How do you
28:06
make other people feel they matter?
28:09
And then how do you then
28:11
extend mattering beyond
28:13
yourself to the
28:15
community around you? And
28:17
I think when you talk about
28:19
the second one, how other
28:21
people make you feel you
28:24
matter and then how you
28:26
make other people feel they
28:28
matter, there's something. that comes
28:30
in with reciprocity. Is that something
28:32
that you've looked at? Yes, I haven't
28:34
studied reciprocity per se, but in
28:37
the new book that we just,
28:39
you know, I just finished, talk
28:41
about mutual mattering in terms of
28:43
that reciprocity and when you're really
28:45
locked in with somebody, you've got
28:47
that sense of reciprocity where they understand
28:49
you and you understand them, but they're
28:52
looking out for you and you're looking
28:54
out for them. And the book I
28:56
always go back to read to remind
28:58
myself of this is Tuesdays with Moray.
29:01
It should have been called Tuesdays with
29:03
Moray and Mitch, Mitch Albam's book that
29:05
was a gigantic bestseller. And I said,
29:08
there's Mitch Albam going back to visit
29:10
his professor who's in his final days
29:12
or he's heading in that direction and
29:15
that sense of caring about each other
29:17
and how much he seemed to miss
29:19
that in terms of when they'd lost
29:21
contact. And that's the key and that's
29:23
the best thing in terms of.
29:25
parent-child relationships where you know there's
29:27
that sense of connection where the
29:29
child is showing concern for the
29:31
parents feelings as well in that
29:33
when we ever they get to
29:35
that stage some young people intuitively
29:37
seem to have that component.
29:39
My reciprocity is key. One-sided mattering is
29:42
going to feel bad at some point
29:44
in terms of hey I doing all
29:46
this stuff for them but they're not
29:48
doing it for me. Nancy Schlossberg who
29:50
was another big name in the field.
29:53
looked at this in terms of caregivers and
29:55
she said it's the only time when you
29:57
feel that mattering is not really good is
29:59
that it's you're feeling too dependent
30:01
on and it's more one way so
30:04
that you're not getting the recognition so
30:06
you have to perhaps remind yourself
30:08
of times when if it's an aging
30:10
parent maybe dealing with dementia when they
30:13
were able to engage that way or
30:15
there'll be moments where you get that
30:17
glimmer but when it's too one way
30:19
it can become a sort of a
30:21
compulsive thing where it's all focusing on
30:24
other people's needs. Especially glad your
30:26
framework includes that focus on mattering
30:28
to yourself because ultimately I fear
30:30
what happens with far too many
30:32
people is they don't feel like
30:34
they matter to others and then
30:36
they internalize it. I talk about
30:39
this in terms of the internalization
30:41
so that I don't matter to
30:43
anyone, I don't matter to myself
30:45
anymore which potentiates a lot of
30:47
very bad risky behaviors with young
30:49
people that could be internalizing in
30:51
terms of self-harm but it could
30:53
also be acting out and doing
30:55
things where you're not worrying about
30:57
consequences because you don't see a future
31:00
and mattering to yourself wraps around that
31:02
concept of hope and optimism in terms
31:04
of what you were yourself in terms
31:06
of the future. And if you don't
31:08
matter to yourself, then you just act
31:10
whichever which way because you're not seeing
31:12
anything that you're going to lose down the
31:14
road. Psychologists, I'm not
31:16
a clinical psychologist, my closest colleague in
31:19
the perfectionism work. Paul Hu, we've been
31:21
working together for 30, 35 years now,
31:23
and he talks about the relationship that
31:25
the self has with the self, that
31:28
you've got to be kind to yourself, you've
31:30
got to care about yourself, and not be
31:32
so hard on yourself as perfectionists tend
31:35
to be, because they feel that they're
31:37
pushing themselves by being so hard
31:39
on themselves, but ultimately it's a
31:41
recipe for exhaustion and being totally
31:44
drained. You've got to learn to
31:46
be accepting of oneself over here, set
31:48
up for all those bad choices.
31:50
So as I was discussing this
31:53
concept with my wife, we were
31:55
talking about events like Easter, which
31:57
is coming up or Christmas, Hanukkah.
32:00
where to me, I always feel
32:02
the most emotionally involved
32:04
in the holidays when
32:06
I'm giving a gift to
32:09
someone else, much more than when
32:11
I'm receiving a gift
32:13
from someone. It wouldn't
32:15
be the same if I
32:17
didn't intentionally go out and
32:19
select that gift for them,
32:22
wondering how they're going
32:24
to react to it. wanting
32:26
to see their anticipation, etc. So
32:28
when you think about that, what
32:30
are the psychological benefits
32:32
that come specifically from
32:35
giving mattering to others, not
32:37
just receiving it? Yeah, I have to
32:39
say here that when you said to giving
32:41
a gift, I immediately my mind went
32:43
to being at the bottom of our
32:46
stairs here, waiting for our daughters to
32:48
come down the stairs. to see cotton
32:50
sneaking down there early a couple of
32:52
times along the way too, but just
32:54
the looks on people's faces and how
32:56
that makes you feel to realize that
32:58
you've had that impact where people
33:01
think, wow, that's somebody who's really thinking
33:03
about me. And I did find that
33:05
as a big shift for me as
33:07
you get older, that, but you do
33:09
get that sense of having a positive
33:11
impact. So it reflects back on you
33:13
in terms of you in terms of
33:15
you can make a difference in other
33:17
people's lives and that special glow. which
33:19
I learned back when I was the
33:21
undergraduate director because this person I inherited
33:23
the role from said, unlike most things
33:25
where you send a paper off to
33:27
a journal and be waiting months and
33:29
wondering is anybody going to read this
33:31
when I actually have it out there but
33:33
goes out there? When you're the undergraduate director you
33:35
have students with real problems, real lives
33:38
right there, you can do something about
33:40
it and he says you'll get that
33:42
glow of knowing that hey. I actually am
33:44
making a difference around here that this
33:46
student's life is going to be better.
33:48
This person got back on track and
33:50
does develop a sense of what we
33:53
interpersonal efficacy where you feel you can
33:55
have a positive impact on others and
33:57
some people I think of taking
33:59
what they've learn through mattering to
34:01
others in terms of relationships. And
34:03
then they've gone on to careers
34:05
in terms of public service. And
34:07
anybody who's in a public service
34:09
will know about what it means
34:11
in terms of wanting to make
34:13
a difference in people's lives and
34:16
how you feel like you do
34:18
make a difference in people's lives.
34:20
And when they're prone to burnout
34:22
is when they get to that
34:24
point of saying, I don't matter.
34:26
Nobody's paying attention to this. If
34:28
I didn't show up for work,
34:30
nobody would miss me. And that's
34:32
one of the key elements that's
34:34
not been studied extensively, but there's
34:37
clear links between feelings of not
34:39
mattering and psychological burnout and demoralization
34:41
in the workplace. To the point
34:43
that the U.S. Surgeon General v.
34:45
Murphy, Dr. Murphy, Dr. Murphy, included
34:47
that as one of his five
34:49
pillars in terms of the workplace.
34:51
I think back to the pandemic.
34:53
And here's those situations where we
34:55
celebrated first line people, front line
34:57
people, and celebrations at night, ringing
35:00
bells and that. And then later
35:02
I've seen a council going, hey,
35:04
where did all the appreciation go?
35:06
Because suddenly it's not taking on
35:08
that spotlight. But you get that
35:10
sense of making a difference in
35:12
people's lives that that and they're
35:14
a key part, which Nancy Sloshberg
35:16
talked about. a key element of
35:18
the matter in concept is the
35:21
feeling of being appreciated. Once you
35:23
know that you're appreciated, it's like
35:25
a sense of validation that's not
35:27
going to be creating narcissism or
35:29
false feelings about the self that,
35:31
hey, somebody sees that I made
35:33
a difference. And this is when
35:35
I'm asked to give advice for
35:37
perfectionistic kids and their parents, parents
35:39
say, well, what can we do?
35:42
So how about you spend some
35:44
time volunteering where your child learns
35:46
that it's not all about grades
35:48
competition, but you can actually feel
35:50
really good about yourself in a
35:52
lasting way by going out and
35:54
doing something for other people and
35:56
you don't forget it. And but
35:58
also when you're in a occupation
36:00
where you feel you should be
36:02
getting some acknowledgement and appreciate and
36:05
instead maybe you get criticism or
36:07
no attention it can cut you
36:09
both ways in terms of that
36:11
as well. For sure. So we've
36:13
talked a little bit about anti-mattering
36:15
and you gave the definition of
36:17
mattering. So how would a listener
36:19
know if they might be experiencing
36:21
anti-mattering? Are there certain psychological or
36:23
emotional? signs that someone might be
36:26
feeling. Yeah, I won't go into
36:28
this in great detail in terms
36:30
of the scale. It talks about
36:32
things like to what extent do
36:34
you feel insignificant to what extent
36:36
do you feel invisible? But I
36:38
think one of the things that's
36:40
correlated with anti-mattering that probably might
36:42
amplify feelings of it is when
36:44
people feel really isolated and lonely.
36:46
There's a very strong correlation. I
36:49
just have a recent chapter on
36:51
loneliness and feelings of not mattering
36:53
and the premise of the chapter
36:55
is the loneliness epidemic actually an
36:57
epidemic of feelings of not mattering
36:59
because they're so highly correlated and
37:01
even when I look at the
37:03
items to measure loneliness per se
37:05
I see all these anti mattering
37:07
type items that are in there
37:10
that sort of pull for those
37:12
two to be related so it's
37:14
a sense though of really feeling
37:16
like you weren't around nobody would
37:18
miss you and then there's different
37:20
levels of it so that you
37:22
know you can have a moderate
37:24
level but if you have an
37:26
extreme level which sadly some people
37:28
do I've seen perfect spores on
37:30
our measure that are so alarming
37:33
this is where you'd say I
37:35
don't matter to anyone and people
37:37
seem to be going out of
37:39
the way to make me feel
37:41
insignificant where they look through and
37:43
past me people in homelessness situations
37:45
say you feel like people are
37:47
just looking beyond them and they're
37:49
not really there but some people
37:51
have lives lives like that and
37:54
it's also possible to have a
37:56
general feeling of mattering because we
37:58
shown in profiles that people have
38:00
a sense of positive mattering, but
38:02
they also have a sense of
38:04
any mattering because maybe they have
38:06
a background where they know they
38:08
matter to people, but they're in
38:10
a work context where they're made
38:12
to feel irrelevant and that famous
38:14
thing about essential workers versus non-essential
38:17
workers. I'd say, just as a
38:19
quick snapshot, if you feel like you're not
38:21
just a non-essential worker, you're a
38:23
non-essential person. Everybody is essential. Everybody
38:25
matters. and you have the potential
38:28
to make a difference in people's
38:30
lives but if you're walking around
38:32
feeling like that you've probably
38:34
got this sense of anti-mattering and
38:36
the other thing that we've been
38:38
studying lately as an extension of
38:41
that is the fear of not mattering
38:43
so that you feel like you matter
38:45
now but you anticipate maybe you won't
38:47
matter down the road so it could
38:49
be in my context for example okay
38:51
I'm facing retirement Am I still going to
38:53
have attention paid to me? Do I have
38:55
to stop people on the street now and
38:58
start ramming a madman? And that fear of
39:00
not mattering, I think, makes people just
39:02
keep striving of their perfectionists because
39:04
I don't want that feared outcome
39:06
to occur. And I came up with the
39:08
idea of actually studying this when I
39:10
was watching the Emma Stone Michael Keaton
39:13
exchange and Birdman movie, where she very
39:15
harshly says, dad, you know what, your
39:17
biggest problem is? You're afraid that you
39:19
don't matter. And then she says. And
39:21
you know why? Because you don't matter. So
39:23
she got him on the anti-mattering and
39:26
the fear of not mattering. And
39:28
this is not as prevalent a
39:30
feeling, but it certainly is relevant
39:33
to certain age periods in one's
39:35
life or transitions. And the whole
39:37
side of mattering that's not been
39:39
studied, with exception of maybe four
39:42
studies, is the loss of
39:44
mattering, where you were somebody who
39:46
felt significant and then something happened
39:48
where you'd now feel. insignificant
39:51
and then you can dread the
39:53
dreaded anticipation of something like
39:55
that happening which tends to
39:57
tap into other insecurities. Well,
40:00
when you think about what you've
40:02
just described, there are various points
40:04
in your life where that could
40:06
happen. One could be you're coming
40:08
out of a long-term relationship or
40:10
a marriage. Could be one aspect of
40:13
it. Another one that I topic
40:15
typically see people who come to me
40:17
who have had a long career
40:19
and now they're either retiring, maybe
40:21
from the military, maybe from what they're
40:23
wanting to do, and their whole
40:25
sense of identity is shaken to its
40:28
core. and they don't feel like
40:30
anything they're doing matters. I've seen
40:32
this happen that happened to me when
40:34
you get well into your career
40:36
only realizing that what you're doing is
40:38
not what lights you up inside
40:41
and never was and you're searching
40:43
for your identity again. So I think
40:45
there are many different circumstances that
40:47
in our lives that we hit peaks
40:49
and valleys where we feel like
40:51
we matter. and other times trust
40:53
where we've lost it completely. Yeah, and
40:56
the feeling transition in terms of
40:58
the feeling really gets at people. In
41:00
my case, I spent three and
41:02
a half years as associate dean
41:04
in our faculty of health, and I
41:06
remember the feeling, it's okay, you're
41:08
literally a big man on campus,
41:10
and then the next day when it's
41:13
all over. You're not. That's okay.
41:15
Now I'm back into the rank civilian
41:17
life is one of my colleagues
41:19
described it. And we really hit
41:21
home when I said that parking spot
41:23
that I had right by our
41:25
building, am I going to be allowed
41:28
to keep that? No, you're not
41:30
allowed to keep that. And then
41:32
I said, how about can I go
41:34
on the waiting list? No, it's
41:36
too long. So it's like. status one
41:38
day not status the next but
41:40
we could be doing a great
41:42
service to people if we start to
41:45
put ourselves in the shoes of
41:47
all these individuals and think what kind
41:49
of things can we set up
41:51
so that they can retain a
41:53
sense of significance where they can make
41:55
a difference in other people's lives
41:57
so that it's not what they were
42:00
doing but they still have something
42:02
where they can see a valued
42:04
role because it's far some people simply
42:06
just can't handle it and I
42:08
think there's even in retirement there's the
42:11
stories of people who don't last
42:13
very long after they've got the
42:15
coveted retirement because they just don't feel
42:17
a sense of being valued and
42:19
anymore it's too much of a transition
42:21
for them but we don't tend
42:23
to do this we don't try
42:25
to there's a lot of things going
42:28
on in the world so we
42:30
don't think of what opportunities would create
42:32
for people as they are making
42:34
these transitions transitions that can be
42:36
incredibly difficult for them. Absolutely. Gordon, I
42:38
wanted to go into a couple
42:40
different areas. One of them is
42:42
going to start with workplace and then
42:45
we're going to go to schools
42:47
after it. So I want to start
42:49
with the early experiences that you
42:51
had visiting your grandmother's workplace because
42:53
they had a significant impact on you.
42:55
And I wanted you to use
42:57
the experiences of visiting her workplace to
43:00
how the workplace has evolved today.
43:02
I could answer the first part
43:04
of that easier, but my paternal grandmother
43:06
and my other grandmother worked at
43:08
a cafeteria that my one grandmother ran.
43:10
So my sister, and I'm talking
43:12
maybe six years old, five years
43:14
old, and my sister is a year
43:17
younger, we would go to visit
43:19
the grandmothers and get a special lunch
43:21
and have all this attention, plus
43:23
whatever we wanted, which for me,
43:25
usually some mac and cheese and some
43:28
chocolate milk. But I'm concerned about.
43:30
this in general. We know that mattering
43:32
is associated with workplace satisfaction and
43:34
I've talked about the mental health
43:36
but the anti-mattering also occurs at work
43:38
and I think we've lost a
43:40
sense of what it means to be
43:43
a person who's experiencing job transition
43:45
so when people who have been
43:47
in a valued role for years suddenly
43:49
get an email that tells them
43:51
sorry but your performance isn't up to
43:53
speed and period. pick up your
43:55
stuff and you're gone. And I
43:57
do know that there are people now
44:00
working on an anti-mattering work. version
44:02
to show that this sense of being
44:04
unimportant and insignificant in the workplace
44:06
is also very potent above and
44:08
beyond general feelings of mattering or
44:10
not mattering. And what I would tell
44:13
leaders is that you need to
44:15
focus on the human costs effective
44:17
impressive leaders already have figured this
44:19
out. So it's part of their
44:21
leadership orientation where they feel
44:23
that everybody counts, everybody matters and that
44:26
everybody has a role to play versus
44:28
the type of person who might go
44:30
to the favorite, the prestige employees and
44:32
not give others a chance to have
44:35
input into decisions or a sense of
44:37
voice. And you know, workplace mattering
44:39
is something that has got very
44:42
limited attention. There's a separate scale.
44:44
The measures mattering in the workplace
44:46
that's only been used in a
44:49
handful of studies, but it's absolutely
44:51
critical. And that's something that I saw
44:53
in our local school in terms of
44:56
the educators all feel like they
44:58
mattered and everybody feeling like they
45:00
mattered. And it is tied into that
45:02
sense of demoralization and burnout that I
45:04
was referring to. And people like Freud
45:07
said love and work were the two
45:09
key domains. Well, if you feel that
45:11
your work is something that's draining you
45:13
in terms of you're not getting
45:15
any sort of validation or
45:17
sense of being valued in
45:19
that workplace, it's going to
45:21
be reflected in illness, turnover,
45:23
absenteeism. presentism where you're
45:26
there but you're not really there
45:28
psychologically. Bottom line is that when
45:30
people in a work setting or
45:33
another setting feel like they matter,
45:35
they're much more engaged in a
45:37
day-to-day way and then a
45:39
problem solving proactive mode versus
45:42
being disengaged and disillusioned and
45:44
demoralized if you feel like
45:46
you don't matter in a work
45:48
setting. And the leaders who have already
45:51
figured this out, they... got
45:53
where they got for a
45:55
reason because they are realizing
45:57
the human side of everything.
45:59
Yeah. When I talk about this, I
46:01
talk about my experience when I was
46:04
at Lowe's Home Improvement. I had this
46:06
friend of mine named Steve who was
46:08
over all the distribution components of the
46:10
company. So when you think about this
46:13
is about 30,000 employees, so it's a
46:15
big job. And we would go into
46:17
these distribution centers themselves that are
46:19
about a million and a half
46:22
square foot. So there are these
46:24
huge facilities. And at the time, we
46:26
had a number of them. And I remember.
46:28
We would walk into these
46:30
facilities and they had
46:32
hundreds of employees and Steve
46:35
would walk around and he would
46:37
know every, not only every person's
46:40
name, he would understand who
46:42
their family members were, what
46:44
their passion for. It was
46:46
amazing and he was almost
46:48
like a rock star. People
46:50
just flocked to him because
46:53
he made them feel seen. And then
46:55
I had this boss who was
46:57
hired. I remember for the first
46:59
two weeks that she was there at
47:01
the new job, she'd come into work,
47:04
go into her office, lock the door,
47:06
and the only time she would come
47:08
out would be if she had a
47:10
meeting or needed to go to
47:12
the bathroom or something like that.
47:14
And I remember when I finally
47:17
got a chance to talk to
47:19
her, I had major components of
47:21
her job before, so I knew
47:23
all the employees who were literally
47:25
just sitting right outside her
47:27
office, thousands of them. And I went
47:29
up to her and I said, would you
47:31
like me to take you around so I
47:34
can introduce you to the directors and
47:36
managers and other people who are
47:38
part of the group? And she goes,
47:40
you don't understand. She goes, that's
47:42
your job. I don't have any
47:44
desire at all to meet them. My job
47:46
is to manage you to manage my
47:48
peers and to manage the
47:50
relationships with my superiors. And I
47:53
just look at this two people were
47:55
at the exact same level. They were
47:57
both SVPs and I look at how
47:59
different. they approached their jobs and
48:01
how people underneath them performed
48:04
for each of those people because one
48:06
treated them like they were family,
48:08
the other treated them like they were a
48:10
cog in a system. Yeah, and people
48:13
are very attentive to that and could
48:15
be even worse if they treated a
48:17
few people like they were key and
48:19
the rest of that they weren't. I'll
48:21
tell you a quick story about this.
48:23
My brother decided to get involved in
48:25
photography, my youngest brother. and he happened
48:28
to be at a photo shoot with
48:30
President Bill Clinton there in Hamilton, Ontario.
48:32
And Bill Clinton is somebody who figured
48:34
this out a long time ago in
48:37
terms of his charisma. A lot of
48:39
his charisma is making everybody feel like
48:41
you're the only person I'm talking to in
48:43
this room and being sincere about it. It
48:45
has to be authentic too. It has to
48:47
really matter. So at the end of this
48:49
photo shoot, my brother's in the corner and
48:51
he's others. Bill Clinton in Secret Service and
48:54
he's just the assistant to the photographer for
48:56
his doing the main shoot. President Clinton
48:58
went over to my brother when he
49:00
didn't have to when he was already
49:02
probably behind schedule and said, young man,
49:04
tell me a bit about you, you've been
49:06
here, I want to find out what's happening
49:08
with you. And he spent time with him,
49:10
which the glow that my brother had would
49:12
have probably lasted the next couple of years
49:14
because of that. The same thing with,
49:16
there's a big element of mattering in
49:19
sports and performance and the really successful
49:21
coaches are not just the strategists and
49:23
the taskmasters, but also the ones who
49:25
make their players. feel like they matter
49:27
as people. And I got a read on this
49:29
when I went through the book that
49:31
was written by Jerry Kramer who became
49:34
Hall of Fame lineman from the Green
49:36
Bay Packers who talked about Vince Lombardi
49:38
behind the scenes and the diary that
49:40
he kept for a year. It's great
49:43
reading for anybody into sports. And he
49:45
talks about how Lombardi humiliated him because
49:47
he was the blind side tackle and
49:49
he once as a rookie missed the
49:51
block and Bart's star the famous quarterback
49:54
almost got. massacred by
49:56
the blindside hit and Lombardi
49:58
showed that tape 32 times
50:01
or something like this in the
50:03
film session the next Monday with
50:05
Kramer right at the front feeling
50:07
totally humiliated and he's thinking I'm
50:09
gonna get my pink slip I'm
50:11
gonna get cut from this team
50:13
so he's sitting there actually thinking
50:15
should I clear up my locker
50:17
as everybody's left and suddenly an
50:19
arm comes around him and it's
50:21
Vince Lombardi and he's saying I
50:23
was pretty rough on you I
50:25
want to tell you why he
50:27
goes I was rough on you
50:29
because I know you have greatness
50:31
in you and I want to
50:33
make sure that never happens again
50:35
because you're going to develop and
50:37
you're going to and that was
50:39
like he realized what he was
50:41
doing it was not just being
50:43
artless he had a bow in
50:45
mind and with those kind of
50:47
coaches you might hate him one
50:49
moment but you'll go through a
50:51
wall for them or a frozen
50:53
tundra field on your way to
50:55
the first Super Bowl wins and
50:57
the coaches who don't figure this
50:59
out are the ones who don't
51:01
last very long. that they've got
51:03
to connect. And Ted Lasso, of
51:06
course, fictional example, is the example.
51:08
There's a famous clip where he
51:10
talks about mattering. It's got millions
51:12
of views online. And at the
51:14
end of the day, everybody in
51:16
a role needs to know that
51:18
the person in charge cares about
51:20
them. Even just a little bit.
51:22
It was an incredible long way
51:24
where you make sure to say
51:26
hi and make eye contact rather
51:28
than just ghosting by. And people
51:30
realize that people realize that people
51:32
are very busy. they realize, hey,
51:34
I'm important enough, they gave me
51:36
some of their valuable time, but
51:38
so many leaders don't figure it
51:40
out and I talk about human
51:42
costs, but if somebody added up
51:44
the financial cost, you know, people
51:46
not being as productive as they
51:48
could or being ill, it pays
51:50
for itself, but I think it
51:52
mostly pays in terms of the
51:54
people themselves in terms of how
51:56
they feel as a result of
51:58
their interactions, and I feel sorry
52:00
for that that lady is like
52:02
she cut herself off from rewarding
52:04
interactions and more in. enjoyable workday
52:06
by not getting talking to some
52:08
of the people and probably also
52:11
not learning some of the things
52:13
that would then enable her to
52:15
make important decisions down the road.
52:17
I won't pick on her too
52:19
much though, I don't even know.
52:21
No, I think that's one of
52:23
the things that many leaders fail
52:25
to do is to treat people
52:27
regardless of where they are in
52:29
the organization at an equal level
52:31
because some of the most mind
52:33
blowing discoveries I made was by
52:35
talking to all the employees because
52:37
Sometimes they have the best ideas
52:39
possible to fix things, but they're
52:41
never given the chance to have
52:43
a voice in into strategy and
52:45
ways to overhaul things. So you're
52:47
doing yourself a huge disservice by
52:49
not including people in the discussion.
52:51
Yeah, and I always think of
52:53
my favorite fictional detective Bosch with
52:55
Michael Connolly. Everybody counts or nobody
52:57
counts. And everybody in an organization
52:59
is important. because they're going to
53:01
be in an opportunity to do
53:03
whatever or whoever. And as you
53:05
say, sometimes the greatest ideas come
53:07
from having many minds focused on
53:09
the same thing and many voices
53:11
talking about it. So I now
53:13
want to switch the topic to
53:16
kids. So as I have been
53:18
writing my own book on this
53:20
and trying to figure out what
53:22
is going on and who is
53:24
suffering the most when mattering is
53:26
lost, what I keep... finding is
53:28
this is what has already happened
53:30
to generation Z and it's what
53:32
is already occurring to Gen Alpha
53:34
right now as we speak. And
53:36
there seems to be a couple
53:38
different dimensions of it. You talked
53:40
about the school that your kids
53:42
or grandkids were in earlier as
53:44
a great example of a school
53:46
where mattering is present, but I
53:48
feel in the vast majority of
53:50
schools matter is absent or severely
53:52
lacking. And then on top of
53:54
that as the work of Gen.
53:56
for Wallace showed, you then have
53:58
this erosion of the family system
54:00
as well, where the person who
54:02
shows a child that they matter
54:04
the most is the parent. And
54:06
if the parent themselves don't feel
54:08
like they matter, it starts having
54:10
this ripple effect. So they're not
54:12
feeling it at school. They're not
54:14
feeling it at home. They're probably
54:16
not feeling it from their friends.
54:18
And so you've got this recipe
54:21
where. this is something that's now
54:23
being taught from their earliest ages.
54:25
Am I thinking about this in
54:27
the right way? Yes, for sure.
54:29
Well, you think about everything in
54:31
the right way as far as
54:33
I'm concerned because that sense of
54:35
looking at all those domains is
54:37
critical. And I found there are
54:39
schools and there are some school
54:41
boards here are now trying to
54:43
put a focus on mattering, but
54:45
it's the exception rather than the
54:47
rule. And for those kids who
54:49
don't feel like they matter in
54:51
a community. if they matter at
54:53
school, then they can no longer
54:55
say I don't matter anywhere, and
54:57
they can get out of that
54:59
type of thinking. And one of
55:01
the concerns, of course, with the
55:03
generation that we're dealing with now
55:05
is social media addiction. And if
55:07
you feel like you don't have
55:09
that sense of mattering in your
55:11
day-to-day, whether it's at school, family,
55:13
relationships, and you can turn to
55:15
the internet and social media to
55:17
try and get that sense of
55:19
mattering. And there is some initial
55:21
research. feeling of not mattering and
55:24
the unmet need to matter with
55:26
social media addiction and that sets
55:28
you up I think for maybe
55:30
more contact with people but not
55:32
the kind of quality relationships that
55:34
provide that key unique sense of
55:36
self-worth. My thing about schools is
55:38
that it would be very easy
55:40
for schools to implement something that
55:42
would enhance the sense of mattering
55:44
of everyone at the school if
55:46
there's no focus on it. and
55:48
that doesn't take a lot of
55:50
time or energy. I did come
55:52
across one school in our resilience
55:54
project that was supposed to be
55:56
in a comparison group and I
55:58
looked at the scores and. students
56:00
in the school had much better
56:02
adjustment and much a bigger sense
56:04
of mattering so I asked
56:06
the school board educators I said what's
56:08
up with this school because this shouldn't
56:11
even be a control school there whatever
56:13
they're doing people need to do
56:15
more of it and they said that
56:17
well on Mondays the school wide theme
56:20
is mental health Mondays and
56:22
Fridays it's physical Fridays for the
56:24
physical well-being. So that sort of
56:26
initiative where it's coming from the
56:29
top of the school and then
56:31
comes in various ways as part of
56:33
how the week unfolds and sends the
56:35
message right at the start that hey
56:37
we realize that you need to matter
56:39
and you matter to us to the
56:42
point where we've structured this and made
56:44
it a focus and try to show
56:46
how you let your fellow students know
56:48
that they matter so you can develop
56:50
more peer relationships. But I do think
56:53
that the mental health issues of young people
56:55
today, whether it's anxiety,
56:57
depression, loneliness, suicidality, mattering,
57:00
and the feeling of not mattering has
57:02
a very strong role to play. It's
57:04
not the only thing, of course, but
57:06
for many, it's at the core element
57:08
of this, and when they feel that
57:11
they don't matter, then there's little
57:13
reason to become engaged in learning. So
57:15
this is what I was telling
57:17
our educators is that the
57:19
ultimate goal for them was
57:21
to increase learning outcomes and
57:24
to decrease. problem behavior that
57:26
was really problematic in several
57:28
schools. And I said people need that
57:30
sense of a future and a sense
57:32
of worth and that will carry over
57:34
in terms of learning and it
57:36
will carry over in terms of
57:39
behavior so that People are going to
57:41
benefit, young people benefit in multiple ways. It
57:43
can create a culture. So if you can
57:45
foster an environment where it's a cross, where
57:48
it's a workplace or a school or whatever,
57:50
where that is a very salient thing and
57:52
people do big things or small things to
57:54
promote the sense of mattering among the
57:56
people they interact with, it can have
57:59
an enormous benefit. and seeing it. So
58:01
I actually found with the school behind
58:03
us and the principal who we renewed
58:06
acquaintances with on Friday that I found
58:08
the initial documents where they went and
58:10
selected staff that had this kind of
58:12
orientation to kind of people orientation so
58:14
that it was a brand new school
58:17
at the time and it was something
58:19
that was built in, baked in terms of
58:21
picking people who could carry this message
58:23
and this way of interacting with
58:25
people. A follow-on question of that
58:28
is I think whether it's
58:30
kids. or adults. Many people
58:32
struggle to see how their actions
58:34
actually affect others. Do you
58:36
have any insights from your
58:38
research on why recognizing our
58:41
impact on others is so
58:43
crucial to feeling like you matter?
58:45
Don't have any research per se
58:48
except to turn back to
58:50
that work on doing for
58:52
others in terms of volunteering.
58:54
or mentoring and how there's a literature
58:56
on this. Now usually these papers
58:58
on volunteering or mentoring don't mention
59:00
mattering as key ingredients in terms
59:02
of those interactions, but they say,
59:04
well, there's a benefit to this
59:07
and benefit to that. And what
59:09
is it about that? And what
59:11
is it about that? And it's
59:13
in terms of that relational side
59:15
of things where you can see somebody's
59:17
facelide up when they learn something
59:20
that they weren't able to learn
59:22
and that transformation. anymore. But generally
59:25
speaking, like I said, I do
59:27
believe there's even examples in terms
59:29
of that making a difference in
59:31
other people's lives. There's case examples
59:34
of people with severe forms of
59:36
mental illness and then they were given
59:38
a role within a setting or helping
59:40
a fall patient or that where they
59:42
suddenly realized, hey, I can do something
59:45
worthwhile for somebody else and I do
59:47
have this cause and it transforms them
59:49
and it's a key to their well-being. Just
59:51
one example of this is how people can
59:53
lose sight of this though for years. I
59:55
don't go to church often but my wife
59:58
did and the church where we are married
1:00:00
and minister who actually married us
1:00:02
ended up suffering from severe depression.
1:00:04
A fabulous guy. And he knew I
1:00:06
studied perfectionism and he had
1:00:08
perfectionism inclinations. So he asked
1:00:10
after two months off due
1:00:12
to depression and the whole
1:00:14
congregation knew that he was depressed. He
1:00:17
asked if I could drop by the mance,
1:00:19
the house where they live and just talk
1:00:21
to him. And on my way there I
1:00:23
got the feeling, this is before I was
1:00:25
really studying mattering the degree that I do now.
1:00:27
I said somewhere along the way, I
1:00:29
think he's lost the sense of just
1:00:32
how much he means to other people.
1:00:34
So as part of our
1:00:36
three-hour conversation, I said, I need
1:00:38
to remind you what you meet the
1:00:41
people, you know, to us, to our kids,
1:00:43
to the broader congregation. My
1:00:45
wife, when she had a
1:00:47
health incident that was almost
1:00:50
potentially fatal, he came to the
1:00:52
hospital and made sure that she
1:00:54
was doing okay. So... I don't know
1:00:56
if that was it, but I suspect that
1:00:58
it was because within 10 days he was
1:01:00
back at work and doing much much better.
1:01:03
And I said, but it also taught me a
1:01:05
lesson to like, how can people who do so
1:01:07
much for others lose sight of that? This is
1:01:09
where people judge themselves according to some
1:01:11
very difficult standards and lack of
1:01:13
self accepting. And I've actually been
1:01:15
to a few things that are
1:01:18
sad in a sense, but where
1:01:20
somebody far too young has passed
1:01:22
away. and you get there and there's three
1:01:24
or four hundred people and you're going
1:01:26
to this person realize just how much they meant
1:01:28
to all of these people. I had a grad
1:01:30
student who passed away tragically around the age
1:01:32
of 40 and when we got to the
1:01:35
funeral there was 500 people there because what
1:01:37
I learned was although he procrastinated on his
1:01:39
own work. He was a master tutor in
1:01:41
terms of statistics and he literally
1:01:43
went around the university helping out
1:01:45
any grad student he could find
1:01:48
or undergrad who was having problems
1:01:50
with statistics. And it's too bad that
1:01:52
people don't realize this. It's like Jimmy
1:01:54
Stewart and it's a wonderful life. He
1:01:56
didn't realize his impact until he was
1:01:59
shown what. it would be like if he
1:02:01
wasn't around anymore. I think people
1:02:03
need to get reminders. So this
1:02:05
is what I tell parents is just
1:02:07
don't assume that your kid knows that
1:02:10
he or she matters, show them, remind
1:02:12
them, talk about it, and realize that
1:02:14
you matter as part of it as
1:02:16
well, because parents also lose sight of
1:02:18
how much they matter, especially when I feel
1:02:21
like it's a thankless role at times.
1:02:23
But parents, one piece of advice I
1:02:25
give is for that. situation where the
1:02:28
teenager looks like they don't want any
1:02:30
input from the parent, give it a
1:02:32
try anyway. And then you can say, well,
1:02:34
directly, you can say, hey, I just want
1:02:36
you to know, even though you don't seem
1:02:38
to want to talk to me that I'm
1:02:40
interested in finding out what's going on
1:02:42
with you, because they will remember that
1:02:45
they might not acknowledge it, but they'll
1:02:47
know that somebody actually cared
1:02:49
about them and their parents trying
1:02:51
to show an interest. Thank you
1:02:53
for sharing that. One of them
1:02:55
is the fact that mattering is
1:02:57
malleable, that we can actively increase
1:02:59
our sense of significance. And
1:03:01
I was hoping you might give some
1:03:04
practical strategies or maybe habits any
1:03:06
of the listeners could do to enhance
1:03:08
their own sense of mattering. Well,
1:03:10
we can't forget as well the
1:03:12
mattering to yourself part of it
1:03:15
and people remind themselves of what they
1:03:17
have done if they don't feel that way in
1:03:19
the current situation, what they've
1:03:21
done in the past. But I think the
1:03:23
outreach to other people can be through small
1:03:25
ways. Just checking in on somebody is one
1:03:28
way to get their sense of mattering
1:03:30
up and then you will feel that you
1:03:32
matter as well in terms of the reaction.
1:03:35
The principal I referred to at the
1:03:37
school was the master of the lost
1:03:39
art of writing somebody a personal note.
1:03:41
But you can also write a note
1:03:43
to yourself in terms of reminding yourself
1:03:45
about things that you've done that people
1:03:48
seem to have appreciated and things that
1:03:50
you could do. if you're not having
1:03:52
a chance at the current time. Really
1:03:54
a key thing though is spending time
1:03:57
with people. My one brother said one
1:03:59
time. I mean, he never went beyond
1:04:01
high school, but he said to me, one
1:04:03
of the lisest things I've ever heard, he
1:04:05
says, your time is limited. So if you
1:04:07
give your time to somebody, that's the most
1:04:10
precious gift of all. So spending time with
1:04:12
someone shows that you want to be with
1:04:14
them, that you're valuing them in a
1:04:16
way, and unfortunately in the busy world
1:04:19
that we have too many situations where
1:04:21
people are left to themselves and they
1:04:23
don't get that interaction. Even just
1:04:25
saying to somebody I've been thinking of you
1:04:27
means that hey of all the things that
1:04:29
are there to distract you and all the
1:04:32
social media that you were the person on
1:04:34
their mind not to the point of stalking
1:04:36
or something like that. But on the flip side
1:04:38
of course as the anti matter you
1:04:40
want to make sure that you're not
1:04:42
doing the things that will make people
1:04:44
feel less than to feel devalued or
1:04:46
unvalued. So for instance. Try not to
1:04:48
spend time looking at your cell phone
1:04:50
when you're interacting with somebody. Try to
1:04:53
have some eye-to-eye contact and put the
1:04:55
phone away. That's called fubbing, pH-U-B-I-N-G, in
1:04:57
case people thought I said something differently.
1:05:00
And don't add to that sense, okay,
1:05:02
they don't see me, they're not really
1:05:04
paying attention, they're not listening to me.
1:05:07
because that can be just as destructive
1:05:09
as all of the positive things that
1:05:11
I've said. And the work by the
1:05:13
Gottmans on marital interactions showed that if
1:05:16
you had a very difficult something with
1:05:18
a partner, like somebody harshly criticized
1:05:20
you, it's going to take about
1:05:22
seven or so positive exchanges to
1:05:24
make up for that one negative
1:05:26
exchange. So in addition to doing
1:05:28
the positive things, make sure to
1:05:31
try and limit the negative that
1:05:33
will be destructive and give that
1:05:35
sense of. fears and feelings of
1:05:37
not mattering. So it can
1:05:39
go both ways. Another one I
1:05:41
wanted to make sure I got in
1:05:43
here is if our society as a
1:05:45
whole, given all the issues
1:05:47
of dehumanization, conflict, everything else
1:05:50
that we have going on,
1:05:52
part of time, mattering more
1:05:54
explicitly, what changes do you
1:05:56
envision we would see in
1:05:59
our communities? workplaces and
1:06:01
our overall mental health massive
1:06:03
changes that the potential is there in
1:06:05
terms of especially we talk about the
1:06:07
divisions that are amongst people right now
1:06:09
what I tell people is people have
1:06:12
more in common than they don't and something
1:06:14
that ties someone together
1:06:16
is that everybody has that shared need
1:06:18
to matter and that's important to realize
1:06:20
that even when people have fallen by the
1:06:22
wayside or done things that are horrible
1:06:24
even people think about it this way if
1:06:27
somebody's engaged in criminality at some level
1:06:29
they still have a need to matter
1:06:31
too and unfortunately they didn't have people
1:06:33
in their lives who positively exchanged
1:06:35
with them in a way that satisfied
1:06:37
that need so maybe I can
1:06:39
matter by joining this gang who gives
1:06:42
me the attention so the search
1:06:44
for significance through maladaptive inappropriate ways but
1:06:46
if we dedicate ourselves to this
1:06:48
in organizations and in communities it could
1:06:50
transform everything and we've got a
1:06:52
federal election just starting here in Canada
1:06:55
and the ad that's running with
1:06:57
our short -term Prime Minister Mark Carney talks
1:07:00
about we care about people
1:07:02
just that sense of people knowing
1:07:04
that people generally do care and it's
1:07:06
authentic it can go a long
1:07:08
way but when we have situations where
1:07:10
maybe as every second young person
1:07:12
says I don't matter in my
1:07:14
community we can say what can we do in
1:07:16
the community to make a difference and I
1:07:18
just very quickly tell you a story
1:07:20
I know we're going along here but
1:07:22
they once went to Maine to a
1:07:24
town call I think Macaius and Macius
1:07:27
and has the most famous blueberry pie
1:07:29
in the United States my wife said
1:07:31
hold off to you get across the
1:07:33
border because you're gonna get some of
1:07:35
the blueberry pie and unbelievably the night
1:07:37
before we went to this in where
1:07:39
there's the restaurant with the award -winning pie
1:07:41
when the national award the restaurant burned
1:07:43
to the ground oh my
1:07:46
god and I said oh my god
1:07:48
there goes the pie but these young
1:07:50
people who just took over the place
1:07:52
they lost their place where does mattering
1:07:54
in the community come in they told
1:07:56
us when we got there that
1:07:58
their town was very now concerned about all
1:08:00
the students who had summer jobs at
1:08:02
that place. So the town was getting
1:08:04
together the following Tuesday to say, what
1:08:06
jobs can we come up with? What
1:08:08
opportunities can we come up with? We can
1:08:11
help these young people who now have
1:08:13
lost their employment as a result of
1:08:15
this burning down. I said, I would
1:08:17
want to live in that community. Who
1:08:19
would want to live in that community?
1:08:21
Where people are looking out for each
1:08:23
other and deciding that they're race, whatever,
1:08:25
sexual orientation and realize that
1:08:27
everybody has this core sense
1:08:29
of need to matter and
1:08:31
we can do a better
1:08:33
job at making everyone realize that
1:08:36
they do indeed matter. Yeah, we
1:08:38
had something similar to that happened
1:08:40
to us about six months ago.
1:08:42
We got impacted by Hurricane Helene
1:08:44
and had about three feet of
1:08:46
water in our house and we
1:08:48
had a dozen or more friends
1:08:50
who ended up showing up for
1:08:52
us some pulling up carpet and
1:08:54
helping us get the water out of
1:08:57
the house and others bringing food and
1:08:59
others packing up things for us. And
1:09:01
I'll tell you, it's when people show
1:09:03
up like they did that you feel
1:09:06
that sense of mattering in the most
1:09:08
profound way. When you need it the most,
1:09:10
and that's a key thing about
1:09:12
reciprocity that I should have said is
1:09:14
that it involves a responsiveness to
1:09:16
someone's needs. When they send out
1:09:19
a signal or you can figure
1:09:21
out that they need something. whether it's
1:09:23
the help of neighbors or whatever. Responding
1:09:26
to that is a key time because then they
1:09:28
say, hey, this person is tuned into
1:09:30
me and what I need and was
1:09:32
sensitive that I needed it. On the other
1:09:34
hand, if the signal's there, that
1:09:36
signals up and you don't respond,
1:09:38
that also then adds that sense of hey,
1:09:41
I'm alone here, I don't have that
1:09:43
sense of connection. And that's the key
1:09:45
as the response of this when somebody
1:09:48
clearly needs it. Great neighbors. We want
1:09:50
to stay there as long as you can.
1:09:52
Gordon, you've been studying mattering now
1:09:54
for decades. What has surprised you
1:09:57
most or challenged your assumptions about
1:09:59
how people... build mattering in their
1:10:01
lives? I think it's when people don't
1:10:04
realize that they matter as we were
1:10:06
talking about earlier, but also just how
1:10:08
I like to change that around a
1:10:10
little and say that people who've told
1:10:13
me like Jennifer Wallace, for instance, have
1:10:15
told me that knowing about this concept
1:10:18
has changed how they interact with people.
1:10:20
The research really hasn't picked up on
1:10:22
that yet in terms of how people
1:10:25
have had their lives changed as a
1:10:27
result of being attuned now. more to
1:10:29
the relational side of things as opposed
1:10:31
to the achievement. One thing that I
1:10:33
learned and this goes back and praised
1:10:36
to my colleague Paul Hewitt and our
1:10:38
work on perfectionism over the years is
1:10:40
that he said all along in therapy
1:10:42
that perfectionists are driven by unmet interpersonal
1:10:45
needs and the achievements driving that successive
1:10:47
that will end up maybe creating
1:10:49
major health problems for them is
1:10:51
driven by unmet needs. So. Indeed, one
1:10:53
of the unmet needs is the need to matter
1:10:55
and we need to get a better appreciation
1:10:58
of how achievement and interpersonal
1:11:00
are actually connected through the
1:11:02
needs that are largely interpersonal and
1:11:04
there's now five or six studies
1:11:06
showing that perfectionists of different age
1:11:09
levels are ones that feel unmet need
1:11:11
to matter and it's like they striving
1:11:13
is okay if I do something spectacular
1:11:15
if I'm famous then people will give
1:11:17
me the love respect attention in the sense
1:11:19
of being cared about that I've been lacking
1:11:21
all this time. Yeah,
1:11:25
and unfortunately they'll reach that point
1:11:27
and realize lie they've been told
1:11:29
is going to hit them in
1:11:31
the face. Yes. Yeah. Where is people
1:11:33
offering the ones that actually attain
1:11:36
perfection and find out that it didn't
1:11:38
really matter to certain people that they
1:11:40
really cared about? Yeah, and I just
1:11:42
had a really good conversation with
1:11:44
Lori Santos about this. She was
1:11:46
put into this position like the
1:11:48
one you were describing where she
1:11:50
got picked. to live on campus in
1:11:53
this big house, and she was
1:11:55
in the middle of all the
1:11:57
students, became the den mom at
1:11:59
the time. and realized just
1:12:01
how many of them were suffering
1:12:04
from perfectionism, from over
1:12:06
achievement, from feeling less
1:12:08
than, and that's why she
1:12:11
created the whole course that
1:12:13
became Yale's most attended
1:12:15
course in history, off the
1:12:17
back of matter, really, or seeing the
1:12:19
phenomenon of anti-mattering.
1:12:22
Feeling like an imposter, feeling unseen
1:12:24
and not. wanting to share anything about
1:12:26
themselves. A lot of the other thing
1:12:29
that I've talked about in this new
1:12:31
book on kids is that the front
1:12:33
that people put on where they let
1:12:35
on that everything's okay. And this is
1:12:37
especially the case when people feel like they
1:12:39
don't matter because there's a sense of
1:12:41
shame about it. Maybe it's something about
1:12:43
me as the reason why I don't
1:12:45
matter. That's the sort of time talk
1:12:47
to oneself that people have to stop
1:12:50
doing. No, it could just be you're in the
1:12:52
wrong place at the wrong time with the wrong
1:12:54
people or you haven't had a chance. You need
1:12:56
an opportunity to show that you matter. I learned very
1:12:58
early on with students and was a
1:13:00
champion of student mental health that they
1:13:02
may look like they're doing okay and
1:13:04
they're exceptionally talented and all kinds of
1:13:06
potential but dealing with things and that's
1:13:08
where I came up with the idea
1:13:10
of individualization that you talk about students
1:13:12
but students are different each has their
1:13:14
own unique history unique set of experiences
1:13:17
and what might be how somebody got that
1:13:19
way is totally different for someone else and
1:13:21
taking the time to hear somebody's story. And
1:13:23
to be responsive is one of
1:13:25
that keys of billing, that sense
1:13:28
of individual connection with somebody and
1:13:30
realize that things are much more
1:13:32
complicated than they seem on the surface
1:13:34
at times. Absolutely. Gordon, can you just
1:13:36
for the listeners, you had a previous
1:13:38
book, The Psychology of Matter, and can
1:13:40
you talk about that just for to
1:13:43
tell them more about it, and then
1:13:45
maybe just introduce this new book that's
1:13:47
coming out? I appreciate it. Psychology and
1:13:49
Mattering book was in 2018, and it
1:13:51
was the first full scale. book on
1:13:54
this particular topic. I think I
1:13:56
have behind me this is it here
1:13:58
and you notice the hands came
1:14:00
up brilliant I thought with the book
1:14:02
cover and this talked about mattering in
1:14:04
terms of introducing it but also mattering
1:14:07
in terms of it's linked with mental health
1:14:09
you can feel like you don't matter
1:14:11
because you're not getting the services that you
1:14:13
need when you're seeking help but also matter
1:14:15
at school matter in the workplace and so
1:14:18
on and the new book this one here
1:14:20
just published by the American Psychological Association this
1:14:22
is the full scale look at what is
1:14:24
it like to be a kid growing up
1:14:26
in today's world without a sense of
1:14:29
mattering. There's a top 10
1:14:31
list for instance of 10 indicators
1:14:33
of kids feeling like they don't
1:14:35
matter. Also I talk about links
1:14:37
with depression, anxiety, social media, physical
1:14:40
violence issues as well. So full
1:14:42
scale look and one of the
1:14:44
key points that I could say
1:14:46
about both books is that 10
1:14:48
years ago, there wouldn't be enough
1:14:50
to write these books. I struggled
1:14:52
at first with the first book
1:14:54
published in 2018, just to pull
1:14:57
everything together because the literature wasn't
1:14:59
as luminous as it is now.
1:15:01
Now there's plenty enough and books
1:15:03
on the way, and I've been
1:15:05
asked to write a follow-up volume
1:15:07
to the first book, addition to
1:15:09
plus one on perhaps on the
1:15:11
workplace. But... What I'm pleased to see is
1:15:13
that it's something that is a topic
1:15:15
that resonates with the public. So it's
1:15:17
not something that sits on a shelf and
1:15:20
doesn't get put into action. And
1:15:22
there's big ways and little ways
1:15:24
that it can be injected into
1:15:26
settings and organizations to
1:15:28
really make people's lives much better. Gordon,
1:15:30
thank you so much for sharing that and
1:15:32
thank you so much for joining us today.
1:15:34
It was such an honor to have you.
1:15:36
Well, thanks John and maybe we can
1:15:38
have a follow-up sometime as I know
1:15:41
you're invested in mattering and also would
1:15:43
like more chance to learn from you
1:15:45
because I'm sure I would love that. Some stories
1:15:47
like the ones that you've shared that
1:15:50
I find when like-minded people passion if
1:15:52
you want to say passion struck get
1:15:54
together and one person will say something
1:15:56
and create a light bulb going off
1:15:58
and the other person. and then even
1:16:01
some shared initiatives. So thank you.
1:16:03
Absolutely. And that's a wrap. What an incredible
1:16:05
conversation with Dr. Gordon
1:16:07
Flood. His groundbreaking insights
1:16:09
into the psychology of mattering
1:16:12
have illuminated a profound truth.
1:16:14
Feeling significant isn't merely a nice
1:16:16
to have. It's essential for our
1:16:18
well-being, resilience, and overall happiness.
1:16:21
His research reminds us that mattering
1:16:23
goes far deeper than simply belonging
1:16:25
or being connected. It's about feeling
1:16:28
valued. Knowing we're needed. and believing
1:16:30
that our lives genuinely make a
1:16:32
difference. From uncovering the hidden cost
1:16:35
of un-mattering, like anxiety, depression, and
1:16:37
loneliness, to providing actionable strategies we
1:16:39
can use every day, Dr. Flett has shown
1:16:42
us a clear path toward living lives of
1:16:44
greater purpose and intention. As we close today's
1:16:46
episode, I invite you to reflect on a
1:16:48
few key takeaways. How can you actively communicate
1:16:51
to others in your life that they truly
1:16:53
matter? What practical steps can you
1:16:55
take to enhance your own sense
1:16:57
of significance? especially in areas where
1:16:59
you often feel overlooked or undervalued.
1:17:01
And how might embracing the reciprocal
1:17:04
nature of mattering deepen your relationships
1:17:06
and foster genuine connection? If today's
1:17:08
discussion resonated with you, please take
1:17:10
a moment to leave a five-star rating
1:17:12
and review. It's one of the best
1:17:14
ways to support Passion Struck and helps
1:17:17
these transformative insights reach even more people.
1:17:19
And if someone in your life could
1:17:21
benefit from Dr. Flutt's powerful research and
1:17:23
perspective, please share this episode with them.
1:17:25
because one conversation can ignite lasting change.
1:17:28
For all the resources and links
1:17:30
discussed today, including more of Dr.
1:17:32
Flutz's research on mattering, visit the
1:17:34
shownotes at Passionstruct.com. And if you want
1:17:37
to dive deeper, don't miss the video version
1:17:39
of this conversation on our YouTube channel titled
1:17:41
John R. Miles. And finally, if you'd like
1:17:43
to bring these life-changing insights directly to
1:17:45
your team, organization or event, visit
1:17:47
John R. Miles.com/speaking to learn how
1:17:50
we can work together to spark
1:17:52
intentional transformation and inspirean and inspire
1:17:54
our meaningful growth. Coming up
1:17:56
next, I'm joined by Isabel
1:17:59
and Laura. and we go into
1:18:01
their groundbreaking new book, Secrets of
1:18:03
the Ice Woman, and we discuss
1:18:06
the power of cold and breathwork
1:18:08
to balance hormones, bolster health, and
1:18:11
unlock inner potential. When my
1:18:13
mother died, it was one of
1:18:15
the most dramatic, impactful moments in
1:18:17
our lives as a family and
1:18:19
also my father, because it really
1:18:22
made him... want to go out
1:18:24
into the world and just do
1:18:26
things, right, act to almost soothe
1:18:28
this hurt that he was feeling.
1:18:31
It was a way for him
1:18:33
to escape, but then it became
1:18:35
a way of healing. But it
1:18:37
was also the reason that he
1:18:40
went into these extremes.
1:18:42
like sitting in a bucket for
1:18:44
two hours. Who does that? Well,
1:18:46
a person, maybe that is super
1:18:49
driven. It made my father driven
1:18:51
to the point that he went
1:18:53
into these extremes doing marathon bare
1:18:55
feet, climbing a mountain. even the
1:18:58
Mount Everest up until the death
1:19:00
zone, 7,800 meters. In shorts, this
1:19:02
practice that my father used to
1:19:04
heal himself, later on we also,
1:19:07
we love to practice for different
1:19:09
reasons. We see it as one
1:19:11
of the best modalities to regulate
1:19:13
yourself, to really come to a
1:19:16
center point of yourself where you
1:19:18
can go through life in a
1:19:20
balanced way. It healed him. But
1:19:22
then he brought it out into the
1:19:24
world. He has a purity of heart,
1:19:26
of mind, of being. That is my
1:19:29
fault. That's a child-like purity. And he
1:19:31
gave it to anybody who was willing
1:19:33
to listen, anybody who needed it. And
1:19:35
remember, the fee for the show is
1:19:37
simple. If you found value today,
1:19:39
share this episode with someone who
1:19:41
needs to hear it. Most importantly,
1:19:43
take what you've learned and put
1:19:46
it into action. Because knowledge alone
1:19:48
doesn't create change, action does. Until
1:19:50
next time, live life, passion struck.
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