Chris Caggiano is the senior editor at Fareportal, a travel E-commerce brand, and Intelligent Relations, an AI-enabled PR software-as-service company. His writing has appeared in Inc., where he worked as a reporter, writer, and editor for 13 years, as well as in CMO, D&O Reporter, The American Lawyer, The Advocate, Business.com, among others. Here, he discusses how Preston, Intelligent Relations’ AI tool, aims to democratize PR for startups and explores the conflict between journalism and PR.

Key Takeaways:

- Developing a PR AI tool for startups

- Finding the balance between clients and journalists

- What makes good travel writing?

Episode Timeline:

1:15    Chris's work as a theater critic

2:17     Chris sang at Carnegie Hall once

4:40    What separates great travel writing from mediocre travel writing?

7:30    Intelligent Relations was created with AI in mind

9:15    The Preston AI

11:00 A Preston use case

13:30 How to insert your PR clients into journalism

14:30 Clients get frustrated by their coverage

16:30 The conflict between journalists and PR people

18:30 How PR AI falls short

19:15 Advertising clients who don't know how to talk about their products

22:00 PR is not advertising

22:45 Thought leadership versus promotion

26:10 It's about serving the reader

26:40 Who is this for?

This episode’s guest:

• Intelligent Relations on LinkedIn

• Intelligent Relations' website

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