Melissa Thompson, Head of Global TA at Ford Motor Company, shares her no-nonsense approach to improving the hiring process. From coaching hiring managers on interviewing to aligning decisions with business strategy, she gives actionable insights to reshape your talent acquisition process and boost team collaboration.In this episode, we look at Melissa Thompson, Ford Motor Company, hiring process, communication, feedback, recruiters, hiring managers, and business strategy to provide a roadmap for HR leaders looking to align recruitment practices with business goals while elevating interview standards across the board.Key Takeaways:

Clear communication between recruiters and hiring managers is essential for effective hiring.

Specific feedback from hiring managers ensures better candidate alignment with role requirements.

Training hiring managers on interviewing techniques significantly boosts the quality of hires.

Aligning hiring decisions with business strategy is critical for long-term success.

Fostering a collaborative environment in talent acquisition leads to more impactful results.

Succession planning and promotion from within builds future leadership and organizational stability.

Chapters00:00 Who is Melissa Thompson?03:20 Transition from Technical to Automotive Industry06:25 Differentiating Automotive Industry as a Technology Company09:43 Implementing Different ATSs by Region13:04 Managing High Volume of Applicants at Ford16:22 Transition from Retail to HR19:43 Working with Atlas Systems and Travelers Express23:31 The Importance of Asking Questions and Seeking Feedback24:30 Treating People with Respect and Creating a Supportive Environment25:55 Promoting from Within and Addressing Succession Planning26:53 Teaching Hiring Managers Effective Interviewing Techniques28:17 Improving Hiring Manager Engagement and Feedback29:37 The Importance of Specific Feedback in Art and Hiring31:30 Creating a Collaborative and Supportive Environment in TA32:57 Identifying Future Leaders and Succession Planning34:44 Addressing Hiring Manager Behavior and Feedback36:37 Leveraging a Recruiting Process Model and Training Hiring Managers38:03 Encouraging Specific Feedback and Avoiding Biases in Hiring39:25 The Importance of Clear Communication and Feedback in Hiring40:22 Closing Remarks

Connect with Melissa Thompson here: https://www.linkedin.com/in/mcthompson1/

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