Episode Transcript
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0:00
Whatever your quality of being is,
0:02
is what your creations will also
0:04
embody. So if you weren't giving,
0:06
burnt out, and you're giving, traumatized,
0:09
and you're giving, triggered all the
0:11
time, it's exactly what your creations
0:13
will look like. So, girl, not
0:15
you're dragging us like this. Yes,
0:17
let them know. Why? Creating a
0:20
life that is authentic, bold, and
0:22
purposeful takes audacity and truth-telling. It
0:24
takes disruption. That is what
0:26
it means to be a
0:28
professional troublemaker. professional troublemaker is
0:31
a best-selling book, this podcast,
0:33
and frankly, a life habit.
0:35
And I'm your host, Lovey
0:37
Ajay Jones. I'm here to bring
0:39
you perspectives, deep dives, and conversations
0:42
about culture, business, life, and leadership.
0:44
And welcome to season 5, which
0:46
I'm really excited about. This season
0:48
is dedicated to the glory
0:51
and great of entrepreneurship. 2023
0:53
was my toughest year as a business
0:55
owner. And there was a point where
0:57
I was three months away from being
0:59
bankrupt. So let's talk about it. Let's
1:02
get really real about running your own
1:04
business, the good, the bad, and the
1:06
ugly, because while people love to glorify
1:08
entrepreneurship, they often leave out the tough
1:11
lessons, the failures, and the pivots that
1:13
have to happen. My hope after this
1:15
series of episodes is that you
1:17
feel more informed about what it
1:19
truly takes to run a purpose-driven
1:21
business. You feel less alone about all
1:23
the times you messed up. as you
1:26
walk away knowing what to avoid so
1:28
you don't make some of the same
1:30
mistakes I've made. Let's get into it.
1:32
So I recorded this episode in October,
1:35
because I wanted to drop it on you
1:37
all as a great way to wrap up
1:39
this season even further. You know, I
1:41
talked about the rebuild episode, but this
1:43
episode I went to drop as
1:46
a continuation to maybe talk about
1:48
how you can ethically build... a business
1:50
that's not going to burn you out
1:53
and stress you out and make good
1:55
money while doing it. And then the
1:57
lesson happens and we find ourselves.
1:59
but the result that honestly feels
2:01
devastating. And I wavered on, should
2:03
I post this episode or not,
2:06
but not realize, no, no, no.
2:08
The reason why I wanted to
2:10
create this particular episode and even
2:12
talk about entrepreneurship, this season has
2:14
been about how do we get
2:16
free? And economics is a huge
2:18
part of that. The ways that
2:20
we're able to design and build
2:22
lives that are sustainable lives that
2:24
are sustainable lives that are sustainable
2:26
lives that are sustainable, And for
2:28
me entrepreneurship is another pal to
2:30
being able to create more financial
2:32
stability for me. Financial freedom for
2:34
me. So yeah, I decided to
2:36
still post this episode. Because now
2:38
more than ever, women especially, being
2:40
able to be financially free, is
2:42
in itself a form of revolution.
2:44
We needed to fight the battles.
2:46
Because if we can't figure out
2:48
where our next meal is coming
2:50
from. Ain't no battles to fight
2:52
besides survival. So yeah, I'm excited
2:54
to bring you this conversation that
2:56
I have with Chloe Hockey Moore,
2:58
a woman who has built for
3:00
National Freedom for herself and created
3:02
multiple eight-figure companies. So dig in
3:04
and check the show notes because
3:06
we have a lot in there
3:08
for you to click on, to
3:10
act on, and to move on.
3:12
That's jumping. Today I'm excited to
3:14
be joined. by Chloe Hakenmore. Y'all
3:16
know this season, I've been talking
3:18
about entrepreneurship being a dumpster fire,
3:20
my company crumbling last year, my
3:22
company crumbling this last year, and
3:24
the rebuild. So I have very
3:26
much been tuned into who knows
3:28
what they're talking about in this
3:30
space, because there's a lot of
3:32
noise in this season, with this
3:34
season where I've been very transparent.
3:36
I wanted to bring y'all a
3:38
bonus episode to talk to somebody
3:40
who has built multiple million companies
3:42
who knows her shit, okay, because
3:44
yes, now that I've told you
3:46
all the madness, let's talk about
3:49
what it actually takes to be
3:51
successful at building your own business,
3:53
generating wealth, while honoring purpose, right?
3:55
So Chloe, welcome to a professional
3:57
troublemaker. Yeah, thank you for having
3:59
me. This is literally a dream
4:01
come true. So I'm, I'm just
4:03
honored. trying not to fan-girl stay
4:05
focused, but I'm very excited to
4:07
be here. Glad to have you.
4:09
So I want my people to
4:11
recognize your bad ass ring, kind
4:13
of who you are. So let's
4:15
talk about, let's start with the
4:17
flexes. Chloe, tell me what you
4:19
have done that is truly a
4:21
flex in entrepreneurship or building your
4:23
own business. Yep. I recently have
4:25
been really proud of the fact
4:27
that I grew up my family
4:29
using food stamps and I made
4:31
it to Forbes 30 under 30
4:33
under 30. No trust fund, not
4:35
coming from wealth, none of that.
4:37
And it hasn't changed who I
4:39
am, but it is one of
4:41
those things that I'm very proud
4:43
of to know that you can
4:45
build from, I don't even say
4:47
I built from nothing because I
4:49
had a lot of cultural wealth,
4:51
a lot of familial warmth, like
4:53
I had so many of the
4:55
things you cannot buy, but we
4:57
did not have financial wealth. So
4:59
to go from like chronic food
5:01
stamp usage to Forbes 30 under
5:03
30, that to me is a
5:05
recent like. That is definitely flex.
5:07
Also the fact that you were
5:09
on Forbes. What year were you
5:11
on Forbes 30 under 30? 2020.
5:13
How old are you? Yeah, I'm
5:15
30. Girl, not me being the
5:17
elder stateswoman here. So how did
5:19
you end up on the Forbes
5:21
30 under 30 list? Yeah, so
5:23
I was doing work. I've trained
5:25
formally as an anthropologist and sociologist,
5:27
and it just so happens that
5:30
those skills lend themselves really well
5:32
to business. I'm born and raised
5:34
in Memphis, chose to be educated
5:36
and work in Memphis, and one
5:38
of the things. that I noticed
5:40
early on was the lack or
5:42
the huge gap between who understands
5:44
the city and who's making decisions
5:46
on its behalf. And so as
5:48
I started to get, I started
5:50
to work at a research firm,
5:52
they needed an anthropologist, I just
5:54
so happened to be an anthropologist
5:56
who was from Memphis, so the
5:58
only people on the team who
6:00
actually had lived experience in Memphis,
6:02
and then also had lived experiences
6:04
within the systems that we were
6:06
supposed to be, you know, reforming.
6:08
for the betterment of the community.
6:10
So I was doing a lot
6:12
of work with refugee and immigrant
6:14
populations around food entrepreneurship. I then
6:16
got switched teams to work on
6:18
a child care project because I
6:20
had a racist manager. And they
6:22
were like, we need you to
6:24
switch team, but we figure out
6:26
how to get her out. And
6:28
so I fell into early childhood
6:30
education on accident. But as I
6:32
was going through it, looking at
6:34
the systemic barriers in Memphis, looking
6:36
at how do you take the
6:38
expertise that so often overlooked, then
6:40
just grassroots expertise, how do you
6:42
bring that to the table and
6:44
fund it with real dollars, was
6:46
one of my specialties. And so
6:48
as a researcher, my role quickly
6:50
developed into, oh, she's actually leading
6:52
the project. She's building out the
6:54
work. And so I was on
6:56
a team that I was the
6:58
most junior salary, the most junior
7:00
degree person. I had people on
7:02
my team making literally three times
7:04
my salary, but they found out
7:06
quickly that I was the one
7:08
carrying the work. And so at
7:10
that time, I wasn't even upset.
7:13
Like I was fresh out of
7:15
college. I was like, look, I'm
7:17
just having to have a full-time
7:19
salary period. So I wasn't thinking
7:21
about the fact they made three
7:23
times more than I did, but
7:25
didn't know a third of what
7:27
I know. I just was thinking
7:29
of the fact that I could
7:31
be in meeting rooms, that traditionally
7:33
my community is not invited to,
7:35
and I could represent, I could
7:37
help make decisions a little less
7:39
shitty for our people. And so
7:41
I also had the... She lead
7:43
at that time, who was one
7:45
of the co-founders of the company,
7:47
decided to leave. I will spare
7:49
you all the messiness of that.
7:51
But in it, he said, I'm
7:53
also going to make sure before
7:55
I leave, I tell the funders,
7:57
you've been driving the project. So
7:59
if they choose to keep someone
8:01
on, it's going to be you.
8:03
And he kept his word. Yeah,
8:05
he told them he was like,
8:07
she's actually been the one doing
8:09
all these reports you've been liking
8:11
for me. It's actually, it's actually
8:13
her. It's actually her. It's actually
8:15
her work. It's actually her work.
8:17
It's actually her work. It's actually
8:19
her work. It's actually her work.
8:21
And so that is what got
8:23
me in connection with all of
8:25
these funders, with the people who
8:27
are in government offices or nonprofit
8:29
executives or private organizations like corporations
8:31
and things like that. That's what
8:33
got me interfacing with them and
8:35
allowed me to build two different
8:37
nonprofits that were both eight figures,
8:39
a piece and fully funded. So
8:41
both of those nonprofits were in
8:43
early care and education and looking
8:45
at how you transform systems to
8:47
be more effective. And so my
8:49
work in early care and education
8:51
is what got me on the
8:53
Forbes 30 under 30 list. As
8:56
somebody who had just ran a
8:58
nonprofit before, built one from scratch,
9:00
getting a nonprofit to eight figures
9:02
is some like super human. I
9:04
could not figure it out. And
9:06
nonprofits are the ultimate in trying
9:08
to build a business because that
9:10
business is technically owned by the
9:12
people. So that also. The fact
9:14
that you can make a non-profit
9:16
in that way profitable to that
9:18
level is wildly impressive. Thank you.
9:20
Let's talk about what are the
9:22
skills that you have that actually
9:24
led to that type of success?
9:26
Yeah, I think first and foremost
9:28
I have an insatiable curiosity and
9:30
I think I've worked really hard
9:32
to uncouple any tendency to judge
9:34
quickly. Because I definitely at some
9:36
point in my life would make
9:38
snap judgments of things and the
9:40
more that I've understood how dynamic
9:42
people's lives are and how even
9:44
stuff that doesn't look rational to
9:46
me is likely rational in someone
9:48
else's choice set that I don't
9:50
have access to. It's really been
9:52
a process of, yeah, decoupling my
9:54
curiosity and judgment. So because I
9:56
have been working on having this
9:58
openness, it's allowed me to be
10:00
in so many different environments, so
10:02
many different situations, and to just
10:04
be seeing like, okay, there are
10:06
things here that don't make sense
10:08
to this person. but it makes
10:10
sense to that person, but they
10:12
have shared things. So my ability
10:14
to find the commonalities within what
10:16
might look like they're supposed to
10:18
be opposing or might look like
10:20
they don't normally fit together, I
10:22
think is one of them. I
10:24
also think I just see in
10:26
systems, like I take I, and
10:28
I have my clients do this
10:30
too, but I, when I took
10:32
the Clifton strength's finder assessment, my
10:34
top two skills are strategy and
10:36
empathy and empathy. And I really
10:39
think that sums it sums it
10:41
up. Yeah, like my ability to
10:43
understand systems, but to care for
10:45
people, I think bringing those two
10:47
things together has allowed me to
10:49
really flourish in strategic roles. Let
10:51
me look up my Clifton strength
10:53
finders real quick. Ah, so my
10:55
top two when I took this
10:57
in 2020, I should probably retake
10:59
it, input and context, and the
11:01
number three is connectedness, four is
11:03
belief, and five is responsibility. context
11:05
is such a powerful one too.
11:07
Say more. Yeah I think it's
11:09
really difficult this day and age
11:11
to critically think and I do
11:13
not blame individuals for this. I
11:15
actually don't and I really mean
11:17
that I think on a just
11:19
like macro scale the way we
11:21
are being conditioned to taking information
11:23
so rapidly and keep moving on
11:25
it's not socially rewarded to pause
11:27
and think or to try to
11:29
weave threads together. It's very much
11:31
like our current structures rely and
11:33
thrive on reactivity. compulsion, like just
11:35
indecision even, all of which are
11:37
things that are not rooted. So
11:39
for context to be, and you're
11:41
a phenomenal storyteller, so of course
11:43
context makes sense, but for you
11:45
to be able to weave together
11:47
things in a way that is
11:49
sensical, I do think it's just
11:51
a really important skill. So throughout
11:53
this episode, I actually want to
11:55
drop different actions for y'all to
11:57
take. So the first one I'm
11:59
actually going to drop rapins we're
12:01
talking about it. I think you
12:03
should go take the Clifton strength
12:05
finders test. It is a test
12:07
that you take that gives you
12:09
34. It basically puts all these
12:11
different assets or attributes about you
12:13
and it organizes them, right? It
12:15
creates an order from one to
12:17
34. So like my last is
12:20
included. My number 34 is included.
12:22
So I am very much. Like
12:24
I want to do myself in
12:26
this way. because my last one
12:28
was a computer. But yes, so
12:30
number one thing, actually for y'all
12:32
to take, is go take the
12:34
Clifton strength finders test. And in
12:36
the show notes, we're going to
12:38
go links for you to use
12:40
to get to all these different
12:42
things that we're going to recommend.
12:44
If I could also say, just
12:46
really quickly, for as a cosign
12:48
of this, for anyone who struggles
12:50
to articulate their gifts, for anyone
12:52
who struggles to like talk themselves
12:54
up, let this be a tool
12:56
that helps you that helps you.
12:58
So you notice how I said,
13:00
I took the assessment and my
13:02
top two strengths are strategy and
13:04
empathy. It's an easy framework for
13:06
me to use to explain what
13:08
my skills are. So hopefully that's
13:10
helpful to you all listening as
13:12
well. Yes. Okay, so is there
13:14
another type of test like this
13:16
that you actually think people should
13:18
take? Yeah, I think the disk
13:20
assessment is really good for anyone
13:22
who leads a team. or anyone
13:24
who is on a project, even
13:26
if you're not the team leader,
13:28
if you are in a project
13:30
that involves multiple people, it is
13:32
very important to be conscious. of
13:34
people's responses when they are stressed
13:36
and when they're not. But I
13:38
think the disk assessment is really
13:40
good at helping you understand how
13:42
people are wired and how teams
13:44
can better function together. So what
13:46
does that one do different? Because
13:48
I've actually heard about disk. I
13:50
haven't taken it yet. It's more
13:52
leadership focused. So if Clifton Strength
13:54
is like. How would I describe
13:56
Lubby as an individual? The disc
13:58
assessment would be, what are Lubby's
14:00
tendencies when it comes to leadership?
14:03
And how does Lubby show up
14:05
interpersonally when you are in flow
14:07
versus when you are in stress?
14:09
Right? So it is very like
14:11
interpersonally focused, whereas Clifton's, you can't
14:13
extrapolate how you and another person
14:15
might work together. Like if both
14:17
of y'all's discipline is rock bottom.
14:19
you probably need somebody with great
14:21
discipline to balance y'all out, but
14:23
disc is more intentional with with
14:25
that. Yes, so I love taking
14:27
these assessments because part of for
14:29
me, like I'm all to your
14:31
point of curiosity, like I am
14:33
a forever student, I'm always trying
14:35
to learn more and one of
14:37
the things that saved me this
14:39
last year was that intense curiosity
14:41
as I revealed my company just
14:43
being open to what felt like
14:45
I needed to do next, like
14:47
taking a bunch of assessments, learning
14:49
who I am as a leader.
14:51
has been important to me, learning
14:53
where my energy is, has been
14:55
really important to me. So I
14:57
took another one called Working Genius.
14:59
Have you heard about Working Genius?
15:01
No, I haven't. Okay, so Working
15:03
Genius is an assessment that searches
15:05
for, yeah, what kind of builds
15:07
your energy at work? So my
15:09
working genius, and it breaks it
15:11
down into like, I think six
15:13
different things, like what are your
15:15
frustrations? Where's your energy and where's
15:17
your competency? Because the more that
15:19
we spend in our frustrations, the
15:21
harder work is. So the working
15:23
genius will tell you what areas
15:25
are your working genius. what areas
15:27
are your working competency and what
15:29
areas are your working frustration. So
15:31
for that one, it says I
15:33
am naturally, my working geniuses are
15:35
invention and tenacity. So I am
15:37
naturally gifted and derived energy from
15:39
creating original ideas. Yeah. I'm also
15:41
naturally gifted from pushing projects to
15:43
completion to ensure that desired results
15:46
are achieved. So for me, it
15:48
actually started explaining. some of last
15:50
year's frustrations, because my whole goal,
15:52
I come up with ideas and
15:54
I want to see them finished.
15:56
I don't want to deal with
15:58
the middle. I don't want to
16:00
be the one helping you come
16:02
up with the plan to get
16:04
us to the finish, but I
16:06
want to see us get to
16:08
finish. So it's my working competency
16:10
is galvanizing and enablement. So galvanizing,
16:12
I'm capable of, and I don't
16:14
mind, rallying people and inspiring them
16:16
to take actions around my ideas.
16:18
I don't mind providing others with
16:20
encouragement and assistance, but they're not
16:22
my genius. I just don't mind
16:24
doing it. Right. Now, frustrations is
16:26
discernment and wonder. So I am
16:28
not naturally gifted and don't find
16:30
energy in using my instincts to
16:32
evaluate those ideas. So once I
16:34
have the idea, you tell me
16:36
if it's good or not. I'm
16:38
not, I don't want to be
16:40
the one that's like analyzing whether
16:42
it's a good idea. I would
16:44
just tell you the idea. I
16:46
need somebody more elected back to
16:48
me. And then my other record,
16:50
working frustration is I don't have
16:52
fine energy or joy from pondering
16:54
the possibility of a greater potential.
16:56
I'm not the one that's like,
16:58
let's scale it and make it
17:00
this big, I come to you
17:02
with a big idea already. So
17:04
it actually taught me some of
17:06
last year's. losses and why I
17:08
faced them, because I was surrounded
17:10
by people who required me to
17:12
embody my working frustrations. Oh, right.
17:14
Yeah. Well, if you're listening to
17:16
this, y'all, and you were running
17:18
your own company, you have a
17:20
team, and you're having a tough
17:22
time, work ingenious is another assessment
17:24
I think you should take, just
17:27
to tell you kind of why
17:29
you're walking around piss. Because if
17:31
you are too much in your
17:33
frustration, you're going to be like,
17:35
I don't want to talk to
17:37
nobody. So. Yeah, no, so you're
17:39
very much giving me so you
17:41
seem to be like you thrive
17:43
best when you were in the
17:45
visionary CEO Yes, not an operator
17:47
CEO. Yes, and I've been operating
17:49
an operator CEO That makes sense.
17:51
Yeah, that makes sense. Yeah Yeah,
17:53
so it's getting and you do
17:55
you self-describe as an artist as
17:57
well? Do I self-describe I would
17:59
not have probably ten years ago,
18:01
but I probably ten years ago,
18:03
but I probably ten years ago,
18:05
but I probably ten years ago,
18:07
but I probably ten years ago
18:09
but I probably ten years ago,
18:11
but I probably ten years ago,
18:13
but I probably ten years ago,
18:15
but I probably ten years ago,
18:17
but I probably ten years ago,
18:19
but I probably ten years ago,
18:21
but I probably ten years ago,
18:23
but I probably ten years ago,
18:25
but I probably ten years ago,
18:27
but I probably ten years ago,
18:29
but I probably ten years ago,
18:31
but I probably ten years ago,
18:33
but I probably ten years ago,
18:35
but I probably ten years ago,
18:37
but I, but I probably, but
18:39
I Well, I would. Yeah, that
18:41
makes sense. Yeah, I'm a pragmatic
18:43
artist though. For sure. For sure.
18:45
I think artists doesn't have to
18:47
be floaty. Right. I think sometimes
18:49
people hear artists and they think
18:51
not grounded, not practical. But I
18:53
think artists is someone whose creativity
18:55
is just very activated. And activated,
18:57
I don't mean reactive, it's just
18:59
on. Right. So you seem to
19:01
me like a very like artistic
19:03
person. I can confirm that part.
19:05
Like my creativity being actually is
19:07
absolutely valid. I still have an
19:10
idea. That's also one thing about
19:12
me as a leader that I'm
19:14
very cognizant of is that I
19:16
am a visionary, which can cause
19:18
my team to squirrel along with
19:20
me if I don't wrangle them
19:22
in. Right? So like... Yeah, especially
19:24
because you also present very confident.
19:26
So confident creativity. It's like, if
19:28
people aren't used to it, they
19:30
can get swept up. in your
19:32
ability to galvanize, if there's not
19:34
something to anchor the next procedural.
19:36
So I completely understand that. So
19:38
that actually has been a problem
19:40
of mine, and I have to
19:42
be... I have to know when
19:44
I'm scrolling. Because I have to
19:46
tell my team, listen, I'm just
19:48
throwing ideas at you, I'm not
19:50
saying we have to execute all
19:52
of these right now. So like,
19:54
I'm also having to constantly wrangle
19:56
folks to be like, don't get
19:58
swept up with me. You stay,
20:00
you keep your feet on the
20:02
ground as I'm floating with my
20:04
ideas. You tell me what's possible.
20:06
Because leave it up to me,
20:08
we're doing 15 projects at once.
20:10
Yeah, because I'm exciting all of
20:12
them. But I actually have to
20:14
switch that part of myself off
20:16
in leadership. where I've had to
20:18
be the one doing my own
20:20
discernment. That's been exhausting. I'm not
20:22
an operator. I don't want to
20:24
be, but I've had to be
20:26
an operating CEO. Yeah. And I
20:28
would offer, if you don't mind
20:30
me offering a strategic suggestion. Yeah.
20:32
Yeah, I think you need a
20:34
very, like, and I'll explain what
20:36
I mean when I say this,
20:38
you need a strong personality operator
20:40
to balance you. Yes. So you
20:42
need someone who's not afraid to
20:44
tell you no. Yes. And who
20:46
doesn't tell you no because they're
20:48
triggered, who tells you no because
20:50
they are calm and sturdy. And
20:53
that's different, right? There's some people
20:55
who show up strong and it's
20:57
because they are so rigid that
20:59
they cannot be flexible or they
21:01
cannot take an additional perspective. Right.
21:03
There are some people who can
21:05
give you a strong note and
21:07
it comes from a place of
21:09
like gentle strength, right? And I
21:11
think you need the gentle strength,
21:13
no, as your counterpart. because there
21:15
no will come with really good
21:17
understanding as to why. And you
21:19
know it's thoughtful. And there no
21:21
should be very human-centered. And like
21:23
thinking about people's workloads, people's capacity,
21:25
people's bandwidth, what the organization can
21:27
hold without being under direct. So
21:29
they need to give you thoughtful
21:31
strong nose. And I think you
21:33
would light up in it. You
21:35
would be able to flourish creatively
21:37
because you don't have to be...
21:39
having this meta processing at the
21:41
same time of, well, if I
21:43
get excited and creative out loud,
21:45
then my team might start to
21:47
jump. And I have to rate
21:49
it back because leader Lubby needs
21:51
to make sure people aren't just
21:53
getting swept in the current of
21:55
my creative power because they're hearing
21:57
confident an idea. Like you, I
21:59
think a counterpart, and I don't
22:01
mean a co-founder, I mean a
22:03
staff member, who didn't, yeah, be
22:05
that grounding balance. Okay, you know
22:07
what, you actually just gave me
22:09
the idea of switching up this
22:11
format real quick. I actually think,
22:13
I'm going to ask you a
22:15
series of questions and you tell
22:17
me how we solve it. Because.
22:19
Yeah. That confidence that I have
22:21
in myself and my creativity and
22:23
my ideas and my ability to
22:25
execute, when people start working with
22:27
me, I see them use my
22:29
confidence as a reason to not
22:31
tell me no, right? And I'll
22:34
have to say, remember, because one
22:36
of my company's core values is
22:38
radical transparency, is number one. And
22:40
then two is we challenge each
22:42
other every day. So to your
22:44
point, I absolutely need a number
22:46
two. who is just as confident,
22:48
who doesn't have to be prompted
22:50
to say no. Like, so you
22:52
know the, the person you described
22:54
of, somebody who's really strong and
22:56
rigid versus the person who's strong
22:58
but flexible and can be moved,
23:00
people actually assume I'm the strong
23:02
and rigid and I'm always like,
23:04
no, no, no, I'm looking for
23:06
you to tell me no, because
23:08
it actually does help me settle
23:10
in, in the idea that we
23:12
are moving on, because when you
23:14
tell me no, I go to
23:16
that's a great point. So when
23:18
people see those of us who
23:20
are very strong personality types, confident,
23:22
strong visionaries, I think it makes
23:24
sometimes it makes people shrink in
23:26
their own confidence? Yeah. Because they
23:28
see us so confident. It's not
23:30
that I can be less confident,
23:32
but how can I encourage somebody
23:34
to step in their own leadership
23:36
confidently? I will first say my
23:38
upcoming advice has nothing to do
23:40
with your current team. I do
23:42
not know them. I do not
23:44
know how they operate. So I'm
23:46
going to speak in the hypothetical
23:48
of a team. Yeah. Right. So
23:50
for you. you, you would need
23:52
all players. So for the strategic
23:54
roles, you need people who are
23:56
better than you at it. Correct.
23:58
So for the roles that need
24:00
to make strategic decisions, they need
24:02
to be better than you at
24:04
that lane. Yeah. And very confident
24:06
in their lane, but understanding they
24:08
are one voice at the table.
24:10
Right, right. So what I see
24:12
with leaders like you, I've also
24:14
experienced this, is when we have
24:17
staff that maybe are more new
24:19
or more green in their roles,
24:21
then sometimes that immaturity in the
24:23
role can also come with less
24:25
confidence. I actually think that's appropriate.
24:27
If you don't have a level
24:29
10 competency, don't have level 10
24:31
confidence, okay? I'm not upset at
24:33
that. Say that again. do not
24:35
try to have a level 10
24:37
confidence. That mismatch actually causes issues.
24:39
It really does. So if you
24:41
have a level three competency coming
24:43
with a level three confidence, I'm
24:45
very pleased with that, right? If
24:47
I'm clear that you are at
24:49
level three competency wise, I can't
24:51
expect you to come in confidently
24:53
making strategic decisions because that pulls
24:55
you out of your integrity. If
24:57
you can fully realize how greater
24:59
organization is, but you know you
25:01
are not at the skill level
25:03
to make these strategic decisions, please
25:05
don't make it. You will break
25:07
some shape. You just need someone
25:09
who also is a level 10
25:11
competency operator with the matching level
25:13
10 confidence. Right? And for anyone
25:15
listening, please don't get caught up
25:17
in these numbers. I'm making this
25:19
up as a framework to communicate.
25:21
It's not some external system to
25:23
go off of. But I do
25:25
think for you, outlining which of
25:27
the roles need to be able
25:29
to make decisions without levies input,
25:31
what are those? and make meaningful
25:33
decisions. Not just decisions on like,
25:35
is she gonna sit in row
25:37
one or row two, seat A
25:39
or C B, right? Like I
25:41
don't mean those kinds of decisions,
25:43
right? I mean decisions of, are
25:45
we going to do this project
25:47
or not? You need folks who
25:49
are at that level to have
25:51
a level of competency that can,
25:53
in the most nonviolent way, I
25:55
can say this, like, spar with
25:57
you. Yes. Right. And I think
26:00
it's really hard, yeah, like because
26:02
you are so gifted and you
26:04
have, I can already assume, you've
26:06
been the exception in so many
26:08
rooms, that you have grown accustomed
26:10
to just being the exception and
26:12
compensating for you not having other
26:14
people around you to spar with.
26:16
So I think that while it
26:18
has served you beautifully to get
26:20
to this point, for you to
26:22
be able to grow the entity,
26:24
you have to have people who
26:26
can spar with you. And these
26:28
are people who can hold your
26:30
no and not take it personally,
26:32
can like have an idea they
26:34
are so, so excited about, come
26:36
to you with it, you will
26:38
have a meaningful, intelligent, well-rounded discussion
26:40
and to come to a no,
26:42
and they can comfortably accept the
26:44
no. Right? Like if you all
26:46
have come to that you've brought
26:48
when you've prepared to the table,
26:50
and maybe like they're gonna get
26:52
the yes-sum day, you're gonna get
26:54
the yes-sum days, and you all
26:56
understand that, that's resilience in a
26:58
team. That's resilience in a team.
27:00
Resilience in a team is not
27:02
just crisis management. It's what happens
27:04
when we are working to get
27:06
to a place of being competitive,
27:08
being like high performing. There has
27:10
to be resilience in that too
27:12
because when you put high performers
27:14
together and they have differing opinions
27:16
on where to end up, resilience
27:18
is what happens when you can
27:20
bring those people together, how real
27:22
good conversations and people can decenter
27:24
the ego to come to the
27:26
best decision for the organization. which
27:28
is not a reflection of people's
27:30
personhood, it's not personal, but it
27:32
is a share thing you have
27:34
to take care of. So it
27:36
is an external entity, it is
27:38
an external thing that has to
27:41
be moved forward. If I could,
27:43
yeah, put a bow on this,
27:45
you just, you need some A
27:47
players at the strategic level to
27:49
help you have more like a
27:51
council running the business, not just
27:53
it relying on. Lovey being talent,
27:55
operator, visionary, crisis manager, like there's
27:57
too many roles for any one
27:59
person to juggle. you just hit
28:01
the nail on the head about
28:03
me having and needing people to
28:05
spar with. A lot of people
28:07
can't spar. And sparring is the
28:09
exchanging of ideas and actually arguing
28:11
about it, right? Where it's like,
28:13
now I don't think that's what
28:15
I think we should. I'm super
28:17
comfortable doing that. But I think
28:19
people shrink behind it, right? Because
28:21
I'm like, you think I'll ask
28:23
you some of questions, because I
28:25
need my brain to conceptualize what
28:27
you're saying. So a lot of
28:29
people can't deal with the sparring,
28:31
but a lot of us, who
28:33
are the confident visionaries, need that,
28:35
because it actually allows us to
28:37
work through our ideas, and allows
28:39
you to poke holes in the
28:41
idea we just brought you. And
28:43
the thing is, I don't attach
28:45
my ego to my ideas, because
28:47
I realize, even if my idea
28:49
is bad, I'm still good. Of
28:51
course. Like, that's why I'm always,
28:53
whenever I tell people, I'm like,
28:55
I'm like, literally, the first thing
28:57
I tell people who start people
28:59
who start working with If you
29:01
find anything that does not work,
29:03
any systems that are broken, anything
29:05
that is janky, just say it.
29:07
I receive it with no offense.
29:09
In fact, I love when somebody
29:11
points out. That's actually not great.
29:13
That's something I can throw out.
29:15
That's something I can fix. So
29:17
you were spot on in that.
29:19
I need somebody who I can
29:21
smart with. Go tit for tat
29:24
with and be like, bet. Yeah.
29:26
My idea was trash. You are
29:28
correct. You are correct, let's move
29:30
on to another thing. And I
29:32
would offer as well, and this
29:34
is going to sound like a
29:36
hot take at first. Okay. But
29:38
I would offer that I think
29:40
this culture of not wanting to
29:42
have healthy argument is a descendant
29:44
of both slavery and capitalism shaking
29:46
hand. Come on. Like I think
29:48
it is very much the, a
29:50
new iteration of like plantation politics
29:52
of yes, sir, no, sir. Yes,
29:54
ma' ma'am. and the fear of
29:56
being fired, the fear of disagreement
29:58
leading to disrupted livelihood. what that
30:00
could mean for your family. It's also
30:02
why I don't think capitalism
30:04
and meritocracy are actually compatible
30:07
because a real meritocracy requires
30:09
argument. But people's egos and
30:11
people's paychecks don't always love arguments
30:14
coming. For people who have been
30:16
so well rewarded and have been shown
30:18
time and time again that you can
30:20
be a professional film maker, you can
30:22
be excellent and you can present your
30:25
ideas and they have been rewarded for
30:27
it, like we can develop a confidence.
30:29
But if there are people who haven't
30:31
had that exposure, that experience, maybe the
30:33
courage, maybe there's some woundedness from like
30:35
childhood trauma or things like that, they
30:38
may be the most brilliant person walking
30:40
and we wouldn't know, right? And I also
30:42
just want to say for anyone listening,
30:44
because Lovey and I both present
30:46
very confidently, I think we are confident
30:48
people, but also I would just imagine,
30:50
like we have some crazy ideas too. I
30:52
know for a fact I have said some
30:55
dumb shit before okay and really really believed
30:57
it and really believed it that was the
30:59
other thing and by the grace of God
31:01
and the good people I have around me
31:04
I had people who were able to tell
31:06
me Chloe we love you and no and
31:08
I look back and I'm like thank God
31:10
for more people right like tell me to
31:12
tell us no Right, like you have
31:15
to have a reason why you
31:17
can't just come say a no,
31:19
you know, like you have to
31:21
be prepared to stand on that.
31:23
Yeah, like it has to be
31:25
thoughtful, not just fine. Yeah, like
31:28
you need to communicate to me.
31:30
Why? But I love a thoughtful
31:32
no. I love a thoughtful no. I
31:34
love me a thoughtful, yeah. Like
31:36
I can be confident and
31:39
people like, well, she confident. Bessie.
31:41
That doesn't mean I'm right. So,
31:43
and the confidence isn't arrogant either.
31:46
It's, and I don't think it's
31:48
unwarranted. It's the best information I
31:50
have with that time. Yeah. And
31:52
I'm excited, my values are aligned,
31:55
so I'm confidently trying to build
31:57
something that is of good. Yeah. And so,
31:59
yeah, iron sharp. I mean, like, please
32:01
don't be afraid to stand on your
32:03
skill set, right? Oh, yeah. A couple
32:05
of things that you just said that
32:08
I want to drill down on. So
32:10
one, the capitalism, slavery, no mentality, and
32:12
then the two, the confidence of it
32:15
all. Let's talk about the confidence piece
32:17
first. A lot of you reached out
32:19
to me this year. It was like,
32:22
you know, with your, how vulnerable you've
32:24
been on the pot, on the podcast
32:26
where you ever worried about like people
32:28
seeing you different. I'm so confident that
32:31
I can still tell you I'm a
32:33
mess and know I'm still amazing at
32:35
what I do. I can still show
32:38
my mistakes and still show up in
32:40
my fullness knowing that my mistakes were
32:42
part of the journey to build me
32:44
into even better. So I think oftentimes
32:47
because our confidence or self assurance is
32:49
so fragile, we think we're always one
32:51
mistake from it all crumbling down. And
32:54
as leaders and people who are trying
32:56
to build purpose-driven lives, it's a dangerous
32:58
stance to have. Because if your confidence
33:01
is so fragile that it's attached to
33:03
every idea you give being good, everything
33:05
going well, it is easy for all
33:07
of it to start crumbling quick. So
33:10
when we talk about that confidence around
33:12
like us as leaders and as people
33:14
work with us, those of us who
33:17
are truly confident, why we're like please
33:19
tell us knows. We need the no
33:21
so we can be confidently going into
33:24
yeses with energy, full energy. And I
33:26
think that's really important. I don't think
33:28
a lot of people believe it when
33:30
we say, I just want you to
33:33
tell me no. I think sometimes, you
33:35
know, it's not even personal why they
33:37
don't believe it. It's from a string
33:40
of times where they were told, yeah,
33:42
say this, and they say it, and
33:44
then it's a problem. Right. Or maybe
33:47
not not showing how to say no
33:49
in how to say no in a
33:51
way that's meaningful, in a way that's
33:53
meaningful. The other thing that that really
33:56
gripped me while you were speaking is
33:58
that I think so often people are
34:00
afraid to make mistakes because we've been
34:03
lied to about what is required to
34:05
make change. or what it's required to
34:07
build something excellent. And so people feel
34:10
like if they don't show up perfect,
34:12
that means all of these things about
34:14
how they are either not capable, not
34:16
gonna make it, whatever it is, not
34:19
realizing that so much of building things
34:21
you care about does require trial and
34:23
error. People like to say trial and
34:26
error and think the error is just
34:28
like a joke. It's really optional. It's
34:30
real trial. There's sometimes. And I think
34:33
it's okay to make mistakes. I like
34:35
to tell that to people. There's a
34:37
phrase in human center design and it
34:39
says fail and fail fast because failing
34:42
and failing fast means you're learning very
34:44
quickly how to do it well. And
34:46
I think we are, especially in the
34:49
age of you know, digital media. Well,
34:51
actually, even in print media too, it
34:53
just looks different now, but we are
34:56
shown finished products. We are not shown
34:58
the journeys. And I think because we
35:00
are shown finished and we are shown
35:02
polished, it's very misleading whether intentional or
35:05
unintentional as to what's required to get
35:07
there. And so I think people don't
35:09
understand that there's a lot of, there
35:12
are mistakes that happen, but the mistakes
35:14
aren't wrong. It's not that somebody has
35:16
done something wrong. That is a part
35:18
of becoming excellent. So I very much
35:21
appreciate the people like you who are
35:23
willing to be. I don't even think
35:25
I say it's vulnerable anymore. I think
35:28
I say it's holistic. Like who are
35:30
willing to show the entire pie chart,
35:32
not just the 15% that looks sparkly.
35:35
And I think in us sharing the
35:37
mistakes, we really show that. we can
35:39
learn out loud, lead out loud. And
35:41
to your point around slavery and capitalism
35:44
and the remnants and the fingerprints and
35:46
the charcoal that it left on us,
35:48
understanding especially black and brown people, our
35:51
economic outcomes are not great. So we're
35:53
afraid of being afraid. We're afraid of
35:55
losing the jobs. the wealth gap means
35:58
that we feel less room to make
36:00
the mistake. So we're like, let me
36:02
just be quiet through it, right? Thing
36:04
that we keep finding out over and
36:07
over again is that our silence still
36:09
hasn't protected us. So even though we're
36:11
still not saying the knows that we
36:14
need to, even though we will say,
36:16
well, you know what, they got it,
36:18
we're still not getting the job security.
36:21
So what was our silence for? And
36:23
I think it's one of those things
36:25
that it's the best protective action that
36:27
we have often had. So even if
36:30
it doesn't result in the thing that
36:32
we were craving, I mean the fact
36:34
that the silence wouldn't result in what
36:37
we wanted, I think it's just proof
36:39
that it was never going to be
36:41
possible. Oh, right. It's not that it's
36:44
not that if you had spoken up,
36:46
maybe you would have gotten that raise.
36:48
I don't know that you would have
36:50
you would have been branded as aggressive.
36:53
Yeah, I've definitely been braided as aggressive.
36:55
I know I have very funny because
36:57
your girl is five all of five
37:00
two Literally, and you have such a
37:02
baby face. I do I look 15
37:04
you know I remember people outside of
37:07
our organization would come to meet with
37:09
me and they would sit I remember
37:11
the so distinctly I remember people outside
37:13
of our organization would come to meet
37:16
with me and they would sit I
37:18
remember the so distinctly. Nice to meet
37:20
you. Nice to meet you. Yeah, so
37:23
I'm all a five too. Been branded
37:25
as aggressive, right? Because I would say
37:27
things like, hey, I actually am not
37:30
sure that will get us to our
37:32
result. So even, I mean, whether silent,
37:34
where they're speaking up, the systems are
37:36
still so laden with that kind of
37:39
insistence on maintaining a power structure that
37:41
yes is like. keeping people of color
37:43
subservient. I also think it's keeping anybody
37:46
who's not affluent and white subservient. Like
37:48
I think it is very widespread, but
37:50
I think there is this culture of
37:53
authority and affluence being. paired as inextricable,
37:55
noticed that I did not say merit
37:57
in that. I think it is structural
37:59
power. And that's also why I started
38:02
to deeply believe in ownership and what
38:04
led me to entrepreneurship because I realized
38:06
even when I had made Forbes 30
38:09
under 30, even when I had successfully
38:11
built two eight-figure non-profits. It was 2020
38:13
and I wanted to list on our
38:15
website systemic racism as one of the
38:18
reasons why we were seeing so much
38:20
poverty, lack of economic mobility, lack of
38:22
affordable access to childcare, etc. And in
38:25
my mind, that was not a controversial
38:27
thing to do, right? In Memphis, Tennessee,
38:29
we're 65% black. And yet we have
38:32
like 45% child poverty, like there were
38:34
so many things happening. I was like,
38:36
okay, we should name this, this, this,
38:38
and this. And I was told that
38:41
we shouldn't because it might upset the
38:43
funder. And mind you, the work was
38:45
being funded by three different entities. And
38:48
so it potentially could upset the funders.
38:50
So I was being told, even as
38:52
brilliant and excellent in all of these
38:55
accolades that I was given and received,
38:57
etc. And all the autonomy I had
38:59
to make decisions, I was still told
39:01
don't rock the boat. Even though our
39:04
supposed admission was supposed to be to
39:06
spur economic mobility, create more educational opportunity.
39:08
How could we do that if you
39:11
won't even let me say with the
39:13
problems? So even if people do speak
39:15
up, I think. It's appropriate to be
39:18
nervous, but when we have organizations like
39:20
led by you or led by people
39:22
who do get it, being able to
39:24
create businesses that are psychologically safe, being
39:27
able to create businesses where it is
39:29
safe and it's genuinely encouraged and proven
39:31
through action that it is encouraged, not
39:34
just speak, not just fancy branding, proven
39:36
through action that your merit is welcome
39:38
here. I think then you will find
39:41
organizations that are so competitive that it
39:43
confuses everybody else. They're so excellent that
39:45
people can't understand how it could happen.
39:47
Right? And so I remember one of
39:50
the best compliments I've ever gotten, it
39:52
was a woman who was in her
39:54
mid-60s. She had worked at the same
39:57
organization for 40 years. She got moved
39:59
to my department. And she said on
40:01
a meeting one time, it was the
40:04
first time in her entire career, she
40:06
felt like she had a psychologically safe
40:08
work environment. And because of the space
40:10
that I insisted on her having, she
40:13
was able to improve the curriculums they
40:15
were using to coach. other organizations. And
40:17
it's such a small thing, but that
40:20
improvement made a big deal to over
40:22
a hundred different teachers. And it's one
40:24
of those things where she was just
40:27
given the green light and showed with
40:29
real action, proof that it was okay
40:31
to be excellent, and that excellence wasn't
40:33
going to offend my ego, which I
40:36
also think is crazy. But yeah, like
40:38
sometimes people are so nervous about the
40:40
leader's ego that they will sacrifice the
40:43
good of the project. all the time.
40:45
It happens all the time, which is
40:47
why everybody's ego is leading their organizations
40:49
and their companies. That's why, honestly, that's
40:52
why a lot of companies tank, because
40:54
people are stepping into the CEO role
40:56
because they're creative. They have an amazing
40:59
idea. You do have a great mission.
41:01
And I'm talking to somebody who's listened
41:03
to this. Listen, you're an amazing visionary.
41:06
You have incredible ideas. Creativity does not
41:08
create strong companies. Oh, correct. Creativity is
41:10
not what creates strong companies. It is
41:12
not what allows you to be successful,
41:15
to be quite honest. Your creativity kicks
41:17
it off, but unless you have systems
41:19
in place and people in place to
41:22
help you manage it, the creativity does
41:24
not matter. Because you can be the
41:26
best photographer, but if can nobody figure
41:29
out how to book you, then moving
41:31
on to the next person. And that's
41:33
actually why I have you on, because
41:35
the visionary pragmatist that I am is
41:38
why my. why I've been able to
41:40
rebuild my million dollar company, multi-million dollar
41:42
company. Yeah. After it crumbled, the part
41:45
of me that has been very pragmatic
41:47
has been what stood my company up.
41:49
So one thing Chloe is a genius
41:52
at, I would say, an expert at,
41:54
is how to build sustainable and profitable
41:56
companies. I do. So I want to
41:58
bring somebody to the table, y'all, who
42:01
actually knows how we can be successful
42:03
at running our own companies and building
42:05
wealth through it. Because she's a year
42:08
old who has built multiple multi-million dollar
42:10
companies. She's on her third and she's
42:12
30. That is some wild behavior. Chloe
42:15
Hal. Thank you girl. And my girl
42:17
is over here so passionate about this
42:19
that you're offering something free to help
42:21
entrepreneurs further deepen their companies like profitability.
42:24
Yeah. So talk about that. Entrepreneurs Excel.
42:26
Yeah, so I'm hosting a free training
42:28
called Entrepreneur Excel that teaches you the
42:31
A to Z of what are the
42:33
needle movers you need to create and
42:35
deepen in order to build wildly profitable
42:38
multi-six-figure and up businesses while having a
42:40
work schedule that's 30 hours or less
42:42
per week. I say 30 hours or
42:44
less per week because, first of all,
42:47
no one's actually productive 40 hours a
42:49
week. Second, With a work schedule that
42:51
is 30 hours week the rest of
42:54
the time is not for you to
42:56
go hustle It's not for you to
42:58
go do more It's for you to
43:01
go be a real human It's for
43:03
you to have to focus on your
43:05
health to focus on your relationships to
43:07
focus on anything that nourishes you and
43:10
gives you joy that is how we
43:12
resist hustle culture by having rules right?
43:14
Because we're people first, we're not business
43:17
owners first, right? Like you were yourself
43:19
first, then you get to choose the
43:21
roles you find sacred in life, and
43:24
then you get to choose the causes
43:26
you want to also advocate for. In
43:28
the training, I am going to give
43:30
my entrepreneurial playbook to building premium businesses,
43:33
so businesses where you can charge a
43:35
shit ton of money and have clients
43:37
who are thrilled to pay you because
43:40
it is worth it, right? And it's
43:42
very much substance rooted and generational wealth
43:44
building. I can give away a spoiler,
43:46
part of it is just mad. If
43:49
you want to charge $5 for what
43:51
you do and you want to have
43:53
a $10,000 a month, you're going to
43:56
have to make thousands of sales. If
43:58
you want to charge $10,000 for what
44:00
you do and you want a $10,000
44:03
a month, you need one sale. If
44:05
you have to serve one client versus
44:07
thousands versus thousands versus thousands, I promise
44:09
you. the people serving one client are
44:12
going to have much better health outcomes,
44:14
the people who are trying to split
44:16
themselves into a thousand different pieces to
44:19
serve people because you were too scared
44:21
to charge what you were. So in
44:23
entrepreneur Excel, we definitely go through my
44:26
entrepreneurial playbook, but we also talk about
44:28
why should you even consider owning a
44:30
business, especially in this time. And especially
44:32
for all of you who are nervous
44:35
about this, we will talk about why
44:37
should you build a business when there's
44:39
a war happening? We will go there.
44:42
We will talk about why you should
44:44
build a business when you might have
44:46
family members who are not doing as
44:49
financially well as you are right now.
44:51
That's a big one. A lot of
44:53
people have guilt around building the business
44:55
around like, well, like, now do I
44:58
have to, oh, there's a lot of
45:00
things attached to this entrepreneurship thing that
45:02
is beyond just making money. There's a
45:05
lot. Deeply personal. It's deeply personal. It's
45:07
deeply personal. And I think that's why
45:09
people like working with working with me
45:12
is that. but it does affect you
45:14
personally, right? So like your well-being is
45:16
first and it does matter. And it
45:18
matters not just for the little hallmark
45:21
reasons of like, well, we love ourselves,
45:23
da, da, da, da, da, da. Your
45:25
quality of life is really all you
45:28
have. And so we have to have
45:30
a good quality of life now. And
45:32
it's also, like, whatever your quality of
45:35
being is, is what your creations will
45:37
also embody. So if you're giving triggered
45:39
all the time. It's exactly what your
45:41
creations will look like. Oh! Girl, not
45:44
you're dragging us like this. Yes, let
45:46
them know. Yeah, so the deeper your
45:48
well-being is the better the outcomes are
45:51
for literally every aspect of your life.
45:53
So well-being to me is absolutely fundamental
45:55
for just being who you are. But
45:58
it also for all my people who
46:00
need to walk backwards into that messaging,
46:02
it's the best business strategy I can
46:04
give you. So yeah, I'll give you
46:07
the entrepreneur or playbook. We're also gonna
46:09
get into some real human stuff and
46:11
we're gonna talk through some societal things.
46:14
I actually think it is an act
46:16
of justice for black and brown people
46:18
to own their means of production. Same.
46:20
It's the only way we will also
46:23
have the opportunity to build generational wealth.
46:25
It's certainly not by hoping an employer
46:27
sees our merit such that they will
46:30
pay us our worth. It is fundamental
46:32
that if you do not own your
46:34
means of production, you are subsidizing your
46:37
company in some way. Profit happens in
46:39
companies when you generate X amount, they
46:41
subtract a portion and then give you.
46:43
whatever they deem the rest is. And
46:46
you don't have control in that, right?
46:48
So for those of you who really
46:50
want to build generational wealth, I believe,
46:53
if not the fastest way to get
46:55
there, besides just being born wealthy, it
46:57
is to take ownership of your means
47:00
of production, which is how you work,
47:02
when you work, what you charge, and
47:04
what you keep. Those things are very
47:06
important. So we will get into all
47:09
of that in entrepreneur or Excel. So
47:11
how do people sign up for it?
47:13
Y'all, this is free. So if you
47:16
listen to this, jump on this call.
47:18
Like, honestly, these are the things that
47:20
did not exist for us 10 years
47:23
ago. I've been running my own company
47:25
for 15 years. Yeah, 14. Actually, no,
47:27
it's, yeah, 14 years. And I had
47:29
to figure out so much by accident
47:32
when I fall flat on my face.
47:34
When I fall flat on my face
47:36
and I still fall flat on my
47:39
face last year just so you know,
47:41
this is a continuous journey of growth
47:43
and learning and I think for me
47:46
as I talked about my companies whatever
47:48
last year this year it was in
47:50
hopes that others would take something away
47:52
that will make their path easier and
47:55
why it's also important for me to
47:57
have Chloe on this podcast as kind
47:59
of like the ultimate bonus for the
48:02
season is that I heard so many
48:04
people being like oh my gosh I
48:06
was struggling too and I still am.
48:09
And I'm realizing more and more and
48:11
more and more, even before we even
48:13
talk about the money, let's talk about
48:15
the system that's creating this, let's talk
48:18
about the ways in which we need
48:20
to believe that we are worthy of
48:22
a type of rest, even in hustle.
48:25
Just so y'all know, Chloe is tapping
48:27
in from Florence, Italy. I told her
48:29
she needs, let me know when she
48:32
goes to the grocery store, because I
48:34
might have some letters here. But like,
48:36
Chloe's living the life that she's preaching
48:38
she's preaching. I trust in their knowledge
48:41
because there's so much, so much, so
48:43
many, and it pisses me off so
48:45
bad. There's so much fake knowledge out
48:48
here. There's so many coaches who are
48:50
spewing millions. I make $600,000 this month,
48:52
meanwhile, show us the receipts. They can't.
48:55
So Chloe is here, somebody who is
48:57
living what she's preaching and teaching and
48:59
purpose-driven profitability. So entrepreneur Excel. I hope
49:01
y'all tap in. because legit I wish
49:04
I would have had that type of
49:06
a webinar or master class heck three
49:08
years ago when I was trying to
49:11
figure out why my team was crumbling.
49:13
Heck you just told me why my
49:15
team was crumbling you're like you need
49:17
somebody who was able to spark with
49:20
you and I was like oh that
49:22
was what the problem I just need
49:24
that one person I would have saved
49:27
my whole situation. It would have saved
49:29
my whole situation. I think my whole
49:31
situation. I think it's also one of
49:34
those things where something that frustrates me
49:36
but I also have to think there's
49:38
So much misinformation. And there are a
49:40
lot of people who are offering them
49:43
misinformation, but they don't realize it's misinformation.
49:45
Because in their minds, they might actually
49:47
be getting those sales results. But if
49:50
you were to look at the other
49:52
metrics of their lives, their lives are
49:54
probably. Or they may be great at
49:57
sales and marketing, but they're horrible at
49:59
leadership, and their turnover internally is really
50:01
high. So I've had the privilege to
50:03
be on the back, like to see
50:06
the back into some of these businesses,
50:08
some of the bigger businesses in the
50:10
online coaching space, etc. People doing million
50:13
dollar months, people having million dollar years,
50:15
and seeing the staff attrition, seeing how
50:17
messy it is internally, you would be
50:20
so surprised because they are making that
50:22
much money. But they might be miserable
50:24
or their organization is not sustainable because
50:26
people keep coming in and out. So
50:29
there's no institutional knowledge that keeps getting
50:31
passed out. So. All that to say,
50:33
I think, first of all, I'll just
50:36
give kudos to you love me for
50:38
building what you've built and your ability
50:40
to learn and to dream and to
50:43
do something about it, it sounds so
50:45
basic to say out loud, but that
50:47
takes such depths of the human spirit
50:49
to do and to go after. And
50:52
when you were earlier saying, you're tenacious,
50:54
I wanted to lack because I'm like,
50:56
of course you are. It's such a
50:59
thing that radiates from you. that's also
51:01
not easily kept. Like tenacity is something
51:03
I think people might take for granted
51:06
that and say like, oh, well, you're
51:08
just built like that. Yeah, maybe built
51:10
like that. That doesn't mean it doesn't
51:12
mean it doesn't hurt, right? It doesn't
51:15
mean that it doesn't mean that it
51:17
doesn't, you know, it doesn't mean that
51:19
it doesn't come with its challenges. So
51:22
for you to have created, like, maybe
51:24
I didn't have the team around me
51:26
I needed. I hope you know that
51:29
that wasn't a mistake. Right, like it's
51:31
not that you were going around messing
51:33
up. You built this from scratch. Of
51:35
course there are going to be things
51:38
that you will see in hindsight. And
51:40
so yeah, maybe there are still things
51:42
internally that you are going to evolve.
51:45
And something I heard you say earlier
51:47
is that iteration is not necessarily what
51:49
you light up around. But I do
51:51
think that with your business, it will
51:54
go through more iterations. And I think
51:56
they will be as painful as the
51:58
business. having to have just a complete
52:01
refresh. And I hope you know those
52:03
iterations aren't mistakes. I appreciate that. That's
52:05
important to hear, you know, like in
52:08
the midst of it, I was like,
52:10
man, I am terrible at this. I
52:12
am terrible at it. So it's so
52:14
good to hear those affirmations. And for
52:17
me, you know, looking back and being
52:19
like, you know, I know for a
52:21
fact that I am a much better
52:24
leader than I ever was. And I
52:26
have been getting better year by year
52:28
by year like so. Yeah. You know,
52:31
knowing and understanding that the failures are
52:33
always just step in stools to the
52:35
better version of you. I sit with
52:37
that and I'm grateful for the expensive
52:40
lesson because I'm like, listen, I look
52:42
at this point, that, that million dollar
52:44
lesson, listen, um, yeah, you ain't got
52:47
to worry about me making that exact
52:49
same mistake again, because the mistakes might
52:51
be different. They might still come, but
52:54
they'll be different, you know, and each
52:56
mistake teaches me more, because leadership is.
52:58
a series of humbling of knowing when
53:00
to say, I'm sorry, knowing when to
53:03
say, I gotta do different or have
53:05
to pivot. So yeah, no, I am
53:07
grateful for that reflection and I'm grateful
53:10
for your work and I'm grateful for
53:12
your work and I'm so glad you're
53:14
doing entrepreneur Excel and I'm glad to
53:17
be bringing it to my audience. How
53:19
do they sign up for it? All
53:21
these links will be in the show
53:23
notes, but is there a easy way
53:26
for them to register that they're listening
53:28
to? E-X-C-E-L and it'll go from there
53:30
and there again it's it's totally free
53:33
I will be teaching it live this
53:35
is not a recorded session it will
53:37
be me so at the end there
53:40
will be some time for question and
53:42
answer to so if you have question
53:44
please feel free bring up. I can't
53:46
guarantee we'll get to everyone but we'll
53:49
get to as many as possible. Tap
53:51
in. A lot of y'all, remember I
53:53
always say like let my helpers find
53:56
me as a prayer. I actually honestly
53:58
feel like that prayer continues to be
54:00
answered because Chloe I definitely believe that
54:03
you are an answered prayer in that
54:05
way. You know let my helpers find
54:07
me people with passionate clarity of purpose
54:09
who find me and then who say
54:12
you know what I see what you're
54:14
doing. I do not take it for
54:16
granted. So truly truly truly thank you
54:19
for believing in my in me and
54:21
my platform for saying you know what
54:23
I've been following you for a long
54:26
time and once we talked I was
54:28
like oh yeah no no I got
54:30
to I got to let my audience
54:32
know about you because yeah what that
54:35
you're doing is going to help and
54:37
change so many people's lives I receive
54:39
that all in by saying I hope
54:42
that everyone listening who has ever wanted
54:44
to give lovey her flowers but have
54:46
been shy to you please do it
54:48
I'm a big believer in people getting
54:51
their flowers while they can smell them.
54:53
And I am not shy about this
54:55
when I was prepping for my TED
54:58
Talk. Lubbies was the one that I
55:00
found in Watch that made that helped
55:02
had me feeling like, oh yeah I
55:05
don't know if I told you that
55:07
your TED Talk, you were the representation
55:09
for me because I didn't see anybody
55:11
who was like, like I was really
55:14
looking for a black woman who... could
55:16
be both so soft and so intelligent
55:18
at the same time and the TED
55:21
talks that were being shown to me
55:23
just were very much not culturally aligned
55:25
and so when I found yours I
55:28
felt so hopeful and like I could
55:30
do it so I mean I just
55:32
want to thank you for again like
55:34
your light and I said this in
55:37
our first call that your work really
55:39
does matter I met that personally too
55:41
so if anybody's listening and they have
55:44
not yet given lovey her flowers please
55:46
do it and do it often it
55:48
does matter. Oh my gosh, my heart
55:51
is full, my heart is full. Y'all,
55:53
we have given y'all a lot. Oh,
55:55
and I have one more thing to
55:57
tell y'all about, actually. I've talked about
56:00
like three different assessments that I loved.
56:02
And Chloe, I haven't even told you
56:04
about this assessment that I've created. So
56:07
it's been years in the making. I
56:09
have wanted to create this since my
56:11
book came out. Professional Troublemaker
56:13
came out. I have finally done it
56:16
and it's finally ready. It is the
56:18
professional troublemaker quiz. What type
56:20
of a professional troublemaker are you?
56:22
I've wanted to build it for years because
56:25
I also want people to know. what super power
56:27
they have that they can wield in the room.
56:29
Are you a truth teller? Do you use your
56:31
voice like I do? Are you a bridge builder
56:33
using collaboration and compromise? Are you
56:36
a hard helper using empathy
56:38
and support? Or are you a mind
56:40
molder using data and intellect?
56:42
So when you step into the room,
56:44
you knowing what type of professional troublemaker
56:46
you are and also knowing what other
56:48
troublemakers are in the room and what
56:51
their powers are allows you to now
56:53
play against each other. And I think so
56:55
often people think about just the truth
56:57
tellers as the professional troublemakers. So if
56:59
you're listening to this and you're like,
57:01
I don't always have the right words,
57:03
that's okay. Because maybe your power of
57:06
collaboration is actually what you need to
57:08
lead with. Or maybe it's you being the
57:10
supported person who was like, let's talk about
57:12
it after the meeting. Or maybe it's you
57:14
bringing the data to the table and saying, hey,
57:16
hey, I have the numbers to actually prove
57:18
what the truth teller just said. So if
57:20
you want to know what type
57:23
of professional troublemaker you are, you
57:25
can go to troublemakerquiz.com. It is brand
57:27
new. I am excited to find out. I know
57:29
it's probably going to be a whole lot
57:31
of truth tellers following me, but listen, if you're
57:33
not a truth teller, whatever your superpower is,
57:35
it's still super valid, just as valid.
57:37
Okay, the truth tellers get the attention.
57:40
Listen, we still need you to show
57:42
up in that room. in your fullness.
57:44
So Chloe, I'm actually curious to see
57:46
what type of professional. I will take
57:48
it immediately. I will take it immediately.
57:50
Yeah. And I just feel so grateful
57:52
as well to know that, bring one who's also
57:54
into this, I mean, take it with me. How
57:56
rare is it that we get someone who gets
57:58
ours to create a tool? that can help
58:01
us better understand ourselves. Like
58:03
I hope you don't take
58:05
this for granted because how
58:07
exceptional that we can live
58:09
in a time where we
58:11
can learn more about ourselves
58:13
and get really thoughtful frameworks
58:16
to help us deepen who
58:18
we are. So I'll take
58:20
it as soon as we
58:22
log off. Yeah. Yes, yes,
58:24
yes. And let people know
58:26
in Entrepreneur Excel which one
58:28
you end up being. Yeah,
58:31
I will. No, so y'all
58:33
take Entrepreneur Excel. Like if
58:35
you are thinking about starting
58:37
a business or you are
58:39
already in business, it will
58:41
be deeply helpful to you.
58:43
You know, find this information
58:46
now because it's gonna fill
58:48
some gaps. Just look in
58:50
the notes or DM, me,
58:52
or Chloe on Instagram with
58:54
the word Excel and they'll
58:56
send you a link to
58:58
register. It's free. show up,
59:01
bring your notebook, okay? She's
59:03
gonna be dropping all the
59:05
gems. Apply it and just
59:07
know that whatever level of
59:09
entrepreneurship you are in, or
59:11
whether you just started dreaming
59:13
about it, we're with you
59:16
in this, but now there
59:18
are some dope black girls
59:20
who are making good money
59:22
doing what God told them
59:24
to do. And isn't that
59:26
a gift? Okay, making good
59:28
money. Yeah. Amen. Thank you
59:30
so much for being here,
59:33
Chloe. If you love this
59:35
podcast, you'll love my newsletter,
59:37
the love letter. That's where
59:39
you go sign up and
59:41
it's my weekly note on
59:43
all things culture business and
59:45
leadership. Tapping all over and
59:48
talk to you on the
59:50
next episode.
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