Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

Released Wednesday, 15th January 2025
Good episode? Give it some love!
Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis

Wednesday, 15th January 2025
Good episode? Give it some love!
Rate Episode

Episode Transcript

Transcripts are displayed as originally observed. Some content, including advertisements may have changed.

Use Ctrl + F to search

0:00

Call them change makers,

0:02

call them rule breakers. We

0:04

call them redefiners. Join us in

0:06

conversation with daring leaders who

0:08

are creating extraordinary impact and driving

0:10

change from around the globe. Each

0:13

episode gives you a fresh perspective

0:15

on your leadership and career journey.

0:17

I'm Hoda Tahun, a leadership advisor

0:19

at Russell Reynolds. I'm Clark

0:21

Murphy, the former chief executive

0:23

officer and a leadership advisor.

0:25

And this is redefiners. Hello,

0:29

everyone, and welcome back to redefiners.

0:31

This is our first episode

0:33

in 2025 and the kickoff for

0:35

season five. I'm Simon

0:37

Kingston. Hoda is unable

0:39

to join me, sadly, today,

0:41

so I'll be flying solo on

0:43

today's episode, which, for reasons that will

0:45

become clear, is slightly terrifying. However

0:49

you celebrated them, I hope you all

0:51

had wonderful holidays and have a fantastic

0:53

start to the new year so far. Before

0:56

we get started today, just a quick

0:58

reminder to our listeners that you

1:00

can find all the episodes of redefiners

1:02

and the Leadership Lounge on YouTube. And

1:05

if you're currently watching redefiners on

1:07

YouTube, just hit the subscribe button

1:09

below so you don't miss an

1:11

episode. For our audio

1:13

listeners, don't forget to rate

1:15

redefiners wherever you get your

1:17

podcasts. We really want to hear your feedback. Today

1:20

we've got what is, in

1:22

many respects, a unique conversation. We're

1:24

going to talk to somebody who

1:26

knows firsthand what it takes to

1:28

hire and develop the best

1:31

in -class leaders, both

1:33

CEOs and of the C -suite, across

1:36

a whole range of industries and

1:38

someone who is himself a

1:40

true redefiner. He's redefining the

1:42

executive search industry because our

1:44

guest today is none other

1:46

than our own Russell Reynolds,

1:49

chief executive, Constantine Alexandriakis.

1:52

Constantine also serves on the

1:54

firm's board of directors. Prior

1:57

to taking on the CEO role, Constantine...

1:59

held numerous leadership roles across

2:02

the firm, latterly as

2:04

head of the Americas region. Now

2:06

in addition to leading the firm, he

2:08

continues to advise a host of

2:10

boards and CEOs for both public

2:13

and private companies on

2:15

the most significant leadership

2:17

issues they face. But he's also

2:19

practiced what he's preaching at a

2:21

corporate level in the provision

2:23

of advice on leadership development

2:26

and assessment and assessment. to

2:28

those leaders too. And he

2:30

has expertise in corporate governance

2:32

and board effectiveness and succession

2:34

planning, as we'll be discussing

2:37

in the course of the next

2:39

30 minutes. Constantine, welcome to

2:41

redefine us. Thank you, Simon. Great to

2:43

be here. Now, people will understand as

2:45

we enter a bonus season just how

2:47

unfair it is for me to be

2:50

left on my own with the boss,

2:52

having this conversation and Hoda owes me

2:54

for abandoning me for abandoning me in

2:56

this situation. But before we kick off

2:58

and get into the serious meat of

3:01

what we're going to talk about, can

3:03

you tell us a little bit about

3:05

your formation? Not so much as

3:07

a leader, but as a constant

3:09

team. And as a clue to what

3:12

might be interesting, perhaps as you

3:14

unpack that and your early formative

3:16

experiences, maybe you could

3:18

explain to our listeners the

3:21

Philotimo concept. happy to

3:23

Simon and you know I think

3:25

you might be able to tell

3:27

from my name that there's there's

3:29

a there's a Greek heavy Greek

3:32

influence there and both my parents

3:34

were raised in Greece my mother

3:36

was born in Egypt and but

3:38

raised in Greece my father was

3:41

born on the island of Crete

3:43

and they you know, lived

3:45

very interesting early lives and

3:47

kind of difficult lives at

3:49

that time. The Greeks were

3:51

kind of exiled from Egypt

3:53

when she was a young

3:55

child and they were refugees

3:57

in Greece and my father.

3:59

lost his father and his grandfather in

4:02

the Second World War. They were executed

4:04

by the Nazis when their village was

4:06

invaded. So I mention that because I

4:08

think part of my formative elements and

4:11

literally DNA has been around the importance

4:13

of family and... helping your neighbor and

4:15

doing good for others, which my parents

4:17

had to experience as they grew up

4:19

in those environments and as they came

4:21

to the United States for for education

4:24

and subsequently becoming university professors. So one

4:26

of the things I was raised on

4:28

was this concept of the Greek word

4:30

filotimo, which if you Google it, you'll

4:32

see there's no real translation, but the

4:35

meaning of it is around helping others,

4:37

giving of yourself, generosity, kindness, and treating

4:39

others with respect. And that's a key

4:41

element of the Greek culture. It's a

4:43

key element of the culture that I

4:46

was kind of raised with and it's

4:48

a key element of how I like

4:50

to work with colleagues and lead our

4:52

organizations and our clients. And that idea

4:54

of deep cultural formation is fascinating because

4:57

it comes through that sense of solidarity

4:59

that was clearly bred into you from

5:01

a very early stage. We'll get into

5:03

this a bit later perhaps, but to

5:05

what extent can that be... taught and

5:07

replicated in a business context? Or are

5:10

you born and raised with it? It's

5:12

a good question. I mean, I think

5:14

everyone, no matter what culture you're raised

5:16

in, there are values associated with that,

5:18

positive values, and ways of interacting with

5:21

fellow human beings that shape one as

5:23

they go through school and life experiences,

5:25

right? I think that the way that's

5:27

translated into organizations is through organizational culture.

5:29

and every organization. And most

5:32

organizations have a

5:34

culture and it's a

5:36

combination of the

5:38

shared values of the

5:40

people in that

5:43

organization and the sort

5:45

of the emotions

5:47

and the way that

5:49

community is formed

5:51

in that organization, the

5:53

way work gets

5:56

done in that organization.

5:58

So, and I

6:00

don't think any of

6:02

those things, Simon,

6:04

if I'm answering your

6:07

question correctly are

6:09

static. I think they're

6:11

pretty dynamic and

6:13

they can certainly evolve

6:15

as organizations evolve

6:18

and they certainly evolve

6:20

as the people

6:22

within that organization change

6:24

or as different

6:26

people come into that

6:29

organization, but also

6:31

as those individuals grow

6:33

and evolve their

6:35

leadership styles, evolve their

6:37

ways of working.

6:39

So, I think for

6:42

anybody, it's a

6:44

pretty dynamic experience throughout

6:46

their careers and

6:48

for any organization, it's

6:50

a pretty dynamic

6:53

activity. Well, I think we're going to

6:55

loop back to that both as it relates to

6:57

us here at Russell Reynolds and the wider industry,

6:59

but reverting for a second to you, from

7:02

that really rich family background,

7:04

how do you think your

7:06

time in law school shaped you?

7:08

What did it give you that you then

7:10

took into your career? Law school

7:12

was interesting. Law school is,

7:14

academically, it's a very challenging

7:16

experience, but it's also, it

7:18

really helps you think. I

7:21

think in my career, it's

7:23

helped me cut through information

7:25

or issues or topics. You

7:27

learn that in law school.

7:29

How do you figure out

7:31

what the key pieces of

7:33

information are in a cluttered

7:35

set of data and information,

7:37

and how do you build

7:39

results on those key pieces

7:41

of information? So

7:43

it's actually probably,

7:45

it's probably both

7:48

a benefit and

7:50

a curse. The

7:52

benefit is that

7:54

training allowed me

7:56

to really learn

7:58

how to get

8:01

to the bottom

8:03

of things and

8:05

to kind of

8:07

slice away the

8:09

noise and get

8:11

to the heart

8:13

of problem solving.

8:16

The curse is

8:18

probably... that sometimes it can help

8:20

me get to that in a

8:22

way that may not look at

8:24

all the noise in the system

8:26

and I've had this sort of,

8:29

I've needed to learn how to

8:31

balance that. And that was going

8:33

to be a question I had

8:35

because I think among colleagues you're

8:37

really respected for the clarity of

8:39

your analytical capability that almost forensic

8:41

legal training coming through perhaps. Is

8:44

that how you see yourself as

8:46

a leader, as somebody who leads

8:48

through persuasion and force of argument?

8:50

No. I could see that stereotyping

8:52

out there, but no, I see

8:54

myself more as somebody who kind

8:57

of listens, considers, and then tries

8:59

to help the team get to

9:01

the conclusion. Although I will say

9:03

that that... style has definitely evolved

9:05

through many years of different jobs,

9:07

different levels of responsibility, and so

9:09

on. I'm sure you've read Ty

9:12

Wiggins' book, The New CEO. He

9:14

talks a lot about the CEO

9:16

transition and how does one sort

9:18

of... evolved their approach in a

9:20

completely different job, which is what

9:22

being a CEO is. So I

9:25

think there are a lot of

9:27

parallels in how he describes that

9:29

with the journey that I've been

9:31

on and I know the journeys

9:33

that many other peers have been

9:35

on. And let's talk about that.

9:37

You became our CEO in 2022,

9:40

unlike some of the other people

9:42

we've interviewed on redefiners. It wasn't

9:44

in the context of an emergency.

9:46

It wasn't suddenly. It was planned.

9:48

And with that in mind, I

9:50

mean, how did you think about

9:53

the things that you chose to

9:55

do and the things you chose

9:57

not to do early on in

9:59

your time of CEO? Look, I

10:01

was, as you sort of said,

10:03

it's, I was very... lucky to

10:05

come into a role where the

10:08

firm was very successful. doing great

10:10

work for its clients day in

10:12

day out around the world, and

10:14

the situation was more of a

10:16

build on the greatness versus do

10:18

a turnaround or a transformation. But

10:21

the complicating factor, which I think

10:23

is true for many CEOs today,

10:25

is the challenges, the macro challenges

10:27

outside our doors were multiplying at

10:29

a significant pace, whether it

10:31

was global geopolitical unrest, which

10:34

had been, you know, not

10:36

really been an issue for

10:38

many many years. Social upheaval,

10:41

rapidly advancing technological opportunities and

10:43

challenges were and are moving

10:45

very quickly and advancing. And

10:48

any enterprise today needs to

10:50

hit those head-on. So to

10:53

answer your question, what I...

10:55

What I did quickly was

10:57

I felt like we needed

11:00

to hit the ground running. And as

11:02

a result, I had the benefit of

11:04

having a six month transition period. But

11:06

during that time, before it was even

11:08

in roll, with the team, we kind

11:11

of designed what the team structure, senior

11:13

leadership team structure would be going forward

11:15

and named it and put it in

11:17

place so that January 1st, we were

11:19

off and running. So that's, that was

11:22

a big thing of what I did

11:24

when I came into the role. I

11:26

wasn't gonna. wait for a year to

11:28

kind of evaluate and decide. I've been

11:30

in leadership for a while and

11:33

kind of have a good sense

11:35

of where we should take things

11:37

next from a leadership team structure

11:39

perspective. I think what I didn't

11:41

do, which was the other part

11:44

of your question, was really want

11:46

to upset the Apple card in

11:48

terms of how we serve clients

11:50

and how our clients saw us.

11:52

I wanted any leadership change at

11:54

Russell Reynolds to be really seamless

11:56

to our clients. So that was

11:58

that was that was. were important.

12:00

And knowing the organization, as

12:02

you did, were there any surprises

12:05

when you became CEO, were

12:07

the things that you hadn't

12:09

anticipated about the farm, about the

12:11

task that awaited you as CEO?

12:13

The surprises were the number of

12:15

surprises that there were. And it

12:18

wasn't really surprises so much about

12:20

the organization, but it was surprises

12:22

about the job, which is especially

12:25

surprising when you've been a consultant

12:27

to CEOs and boards about... CEO

12:29

topics for many years, but one

12:31

of the CEOs quoted in Thai

12:34

books as it perfectly. I think

12:36

many of us, and I've heard this

12:38

from other CEOs, I'll mention that in

12:41

a second, but many of us thought

12:43

of the CEO role as a bigger

12:45

job than our previous role, but the

12:47

reality is that it's not a bigger

12:49

job. It's a completely different job. The

12:52

way you think about things, the way

12:54

you get things done, the things that

12:56

you get done, those are all... very

12:58

different and you know perhaps not evenly

13:01

that was a surprise for me but

13:03

it's also something I've heard from many

13:05

many other CEOs across industries who came

13:07

into the role from not having been

13:10

a CEO before so that was a

13:12

big surprise and that led to many

13:14

other surprises in terms of the types

13:16

of things I chose to spend my

13:18

time on how I did that. the

13:20

ways of getting things done. We also

13:22

had the benefit of being a brand

13:24

new leadership team, but also there were

13:27

difficulties with that in that many of

13:29

those people hadn't led before at that

13:31

level. So we were all sort of

13:33

learning on the job. And if you were

13:35

to pick out a couple of those, the

13:37

differences in the way you are a CEO

13:39

now from how you began and how you

13:42

expected, what are some of those things in

13:44

terms of how you do what you do? Well,

13:46

I think the biggest thing was, and,

13:48

you know, there's, there's, there's quite a

13:50

bit of literature about this, but I,

13:52

I think it's mostly false, which is that,

13:54

which is that there's, there's a, there's

13:57

a lot of thinking out there that

13:59

says that the, the most successful

14:01

CEOs are the ones

14:03

that drive execution of

14:05

the strategy. And I

14:07

think the concept may be

14:09

accurate, but those CEOs aren't

14:11

really driving execution. What I've

14:14

learned is that those CEOs

14:16

are sort of inspiring others

14:19

to drive. execution. That was

14:21

a big learning for me

14:23

and I think it's especially

14:26

hard for, and I've heard

14:28

this from CEOs who came

14:31

through operational roles into the

14:33

CEO role or similar capabilities,

14:35

you have to completely shift

14:38

your thinking, your communication

14:40

toolkits and the way

14:42

you interact with your

14:44

leadership team to kind

14:46

of enact that. the kind of

14:49

business that we are. I mean,

14:51

ultimately, our product is the advice,

14:53

the expertise that we offer to our

14:55

clients. So we are the quintessential

14:58

people business. What in your

15:00

experience is distinctive about

15:02

leading that kind of

15:04

businesses, distinct from a

15:06

manufacturing business or another

15:08

sector? I don't know. I may, Simon, I

15:10

may just disagree with this question.

15:13

I think, you know, 10 years

15:15

ago, our business, which is... Most

15:17

of its assets are people, people

15:19

and proprietary information, but people at

15:21

the heart of it certainly is

15:23

a people business, but I think

15:26

in the last decade or so, manufacturing

15:28

businesses, other sort of

15:30

hard asset businesses. though the

15:32

importance of people and the

15:35

importance of Human capital in

15:37

those organizations to actually differentiate

15:39

them and drive growth I

15:41

think is increased I think

15:43

to a large degree all

15:45

of us have become people

15:47

businesses in the last decade

15:49

but certainly a professional services

15:51

firm like ours has people

15:54

at its core more so

15:56

than other organizations that have

15:58

other assets that they that

16:00

they work with. But I

16:02

think the tenets of that

16:04

are the same as another

16:06

businesses where people may not

16:08

be the only key to

16:10

it, which is we are

16:13

nothing without our people. Our

16:15

people are what drive our

16:17

culture, which is one of

16:19

our greatest assets. And the

16:21

reality is that. Those people need

16:23

to be nurtured every day by

16:25

me, by the leadership team, by

16:27

their peers. Every day the issues

16:30

are different, but the level of

16:32

nurturing, the level of support, the

16:34

level of trust building, the level

16:36

of community, the level of fun,

16:38

all those things needs daily nurturing.

16:40

But I would say again, I

16:42

don't think that's necessarily unique to

16:44

a business like ours. I think

16:46

it's unique across all types of

16:49

organizations. You've been at Russell Reynolds now

16:51

for... nearly 20 years. It's not nearly. You

16:53

said nearly at first it's it's exactly 20.

16:55

Exactly 20 years. What I was going on

16:57

say, because I have to bear mind you

16:59

on my boss, you joined in your early

17:02

teens. Yes. And of course in that time,

17:04

as we mentioned right at the

17:06

beginning, you've led searches for some of

17:08

our most prestigious clients and at the

17:11

most senior levels, but you've also pioneered

17:13

some of the other things that we

17:15

do as leadership advisors and assessment

17:18

in Russell Reynolds was something that

17:20

you helped create. Can you talk about

17:22

why that was important to you then

17:24

and why it's so central to the

17:27

farm strategy now? Well, I'd

17:29

say assessment is a piece

17:31

of it, but our industry,

17:33

which for many, many years,

17:35

we're a 55-year-old business, was

17:37

characterized by executive recruiting, executive

17:39

search. head hunting in some

17:41

societies is evolving. And it's

17:43

evolving because our clients want

17:46

more things from us and

17:48

different things from us than

17:50

they've wanted in the past.

17:52

They don't just want the

17:54

person to be found and

17:56

put into the seat. They want

17:58

us to help retain. They want us

18:00

to help improve the effectiveness of

18:02

their leadership teams, of their boards of

18:04

directors. They want us to help

18:07

them develop their succession pipeline. And

18:09

as a result, we're having

18:11

to redefine our industry. And we're

18:13

actually kind of defining a

18:15

new category, which includes the search

18:17

pieces of what we do,

18:19

which will always be important. And

18:22

these other things around search

18:24

that are also increasingly important to

18:26

our clients. And that category

18:28

is the leadership advisory category, which

18:30

has sort of been nascent

18:32

or dormant or whatever you want

18:34

to call for many years.

18:36

But our legacy search category is

18:38

moving into that new category

18:41

of leadership advisory. And our

18:43

objective as Russell Reynolds

18:45

is to define that category

18:47

and to be viewed

18:49

as the best firm in

18:51

that category. And as part of

18:53

that, there must be a

18:55

shift in some ways from a

18:57

focus on individual leaders to teams

18:59

of leaders. Clearly, we are never

19:01

going to abandon that focus on the

19:03

most senior leaders, but groups of

19:05

people that we help to identify,

19:07

to develop, to plan succession for.

19:09

Can you talk a little bit

19:11

about that, about best in class

19:13

groups of leaders? Yeah, I want

19:15

to say there's a shift in

19:18

focus, but it's an add on

19:20

focus. Yeah, and our

19:22

business for many years has

19:24

been focused on the individual and

19:26

still is and will be.

19:28

But the additional focus of how

19:30

those individuals interact within an

19:32

organization on a leadership team, on

19:35

a board of directors is

19:37

certainly something that our clients are

19:39

asking us about increasingly. And

19:41

just realistically, the way a leadership

19:43

team works together has always

19:45

been important. But when you

19:47

think about some of the

19:49

technology that is starting to

19:51

appear as an opportunity for

19:53

companies to really advance their

19:55

businesses, generative AI is not

19:57

technology that sits in a

20:00

particular. part of the company, it's a

20:02

tool across the entire organization that

20:04

can really enable teams and especially

20:06

leadership teams to think about the

20:09

business in new ways and how

20:11

work it's done within that business,

20:13

what the opportunities are, how quickly

20:15

you get to those opportunities. We've

20:18

worked through our CEO, AI labs

20:20

with CEOs around the world on

20:22

this topic and all of them

20:24

say that. leadership teams need to

20:26

kind of transform how they work

20:29

from a collection of vertical silos

20:31

to truly working together horizontally across

20:33

the enterprise in order to really

20:35

take advantage of the new opportunities

20:38

that technology presents today. We'll be

20:40

right back with Constantine Alexandrakas, but

20:42

first we'll hear from Aaron Zolner,

20:44

a managing director in our New

20:47

York office. Aaron will outline our

20:49

latest research on the skills that

20:51

leaders need in a fast-changing world.

20:53

We all know the world is

20:56

changing, but what does that mean

20:58

for leadership? It's clear many executives

21:00

are struggling to keep pace with

21:02

growing complexity. Across the world, turnover

21:05

is in an all-time high, and

21:07

tenures at an all-time low. Clearly,

21:09

the skills that have traditionally helped

21:11

leaders ascend to the C suite

21:13

are no longer enough to help

21:16

them stay there. So how does

21:18

leadership need to evolve? In our

21:20

research, we reveal the seven capabilities

21:22

that leaders will need to navigate

21:25

an ever more uncertain world. and

21:27

unlock their full potential. Find out

21:29

what these skills are, and more

21:31

importantly, how to develop them in

21:34

our paper via the link in

21:36

the show notes, or visit Russell

21:38

reynolds.com. And now back to our

21:40

conversation with Constantine. We had the

21:43

opportunity to participate in one of

21:45

those AI labs for the social

21:47

impact sector, and it was fascinating

21:49

both the potential for transformation, but

21:52

also. to be with a group

21:54

of leaders who were humble enough

21:56

to be learning together at once.

21:58

in a way what they didn't

22:00

know to each other and discovering

22:03

the potential of that technology

22:05

amongst other things together was

22:08

a really fascinating part. I think

22:10

of the access that we have

22:12

providing those sorts of advisory services

22:14

to people who are shaping the

22:17

way the world is led. It's

22:19

always fascinating to get into a

22:21

group of peers and hear the

22:23

frustration, the vulnerability, especially on a

22:25

topic like AI which for the

22:28

past couple of years has

22:30

been everywhere has almost become

22:32

a cliche but now we're

22:34

in a period of really

22:36

entering what does it actually

22:38

mean how can organizations really

22:40

thoughtfully leverage it and where

22:42

is it going to take

22:44

organizations companies and industries going

22:46

forward and there are no

22:49

easy answers to any of

22:51

that and CEOs and other

22:53

leaders really appreciate being able

22:55

to get together and brainstorm

22:57

that in a way that

22:59

helps them move the ball

23:01

just a little bit forward

23:03

each time. And you talked

23:05

compellingly about that evolution

23:07

of our firm into our

23:10

leadership advisory business. When we

23:12

think about the other parts of

23:14

the body Russell Reynolds, what

23:16

else have we added? You talked

23:18

about Ty Wiggins' book and the...

23:21

CEO transition insights

23:23

that he's helping us bring

23:25

to clients. What are the

23:27

other the other tools that we've

23:30

added as we make that

23:32

move ourselves to being truly

23:35

the leadership advisory fund that

23:37

we want to be? So our

23:39

mentor is one where we've

23:42

partnered with esteemed and storied

23:44

retired CEOs and CFOs in

23:46

many parts of the world

23:48

to bring them together with

23:50

newer CEOs or CFOs who

23:52

might need a mentor who's

23:54

walked in their shoes and

23:56

can serve as a sounding

23:58

board for them. Artemis is

24:00

another effort where CEOs have

24:03

nominated the female leaders from

24:05

their organization who are potential

24:07

future CEO successors have nominated

24:10

them to be part of

24:12

a one-year program that's a

24:14

development program for future CEOs

24:16

designed by women for women

24:19

and has has really brought

24:21

to the market something that

24:23

has not existed before. Our

24:26

top team effectiveness consulting work

24:28

is helping leadership teams large

24:30

and small really improve the

24:32

way they work together and

24:34

how they support their organizational

24:37

needs. There are many other

24:39

examples like that, but those

24:41

are just those are three of them.

24:43

Next week, the leaders of the world

24:45

or many of them are going to

24:47

be meeting in Davos and amidst

24:50

a cacophony of challenges and

24:52

disruption and volatility. in

24:54

the world. This question is,

24:56

it's not so much cheeky as unfair,

24:59

because if you knew the answer to it,

25:01

you wouldn't need to go. But what do

25:03

you think is going to be on the

25:05

agenda? What do you think is going

25:07

to be foremost in the minds of

25:09

that group of leaders? I don't think

25:11

the topics are going to be too

25:13

surprising if I had to kind of

25:16

predict what the informal

25:18

conversations are going to be.

25:20

I think geopolitics and alliances, terror

25:22

regimes. the impact of new leaders

25:24

in various countries around the world.

25:26

I also think what's been true

25:28

the last couple years will

25:31

probably be true again in

25:33

terms of technology innovation, the

25:35

opportunities that come with it,

25:37

and both the opportunity and

25:40

challenge related to generative AI

25:42

integration and digital transformation will

25:44

be important. And this one

25:46

might be the most important

25:48

one of all, this sort

25:51

of notion of trust across

25:53

organizations, across entities, trust in

25:55

one's government, trust across societies,

25:57

cross border trust. That's, that's.

26:00

probably one that is

26:02

also going to be talked

26:04

about a lot, not only

26:06

from a societal and government

26:08

perspective, but also as organizations

26:10

come together with their customers,

26:12

how do we reinforce trust

26:14

in a time of geopolitical

26:16

uncertainty and diplomatic roadblocks in

26:18

certain parts of the world? Because

26:21

that links in a way to

26:23

this idea that we live in

26:25

an era not just of misinformation,

26:27

but also active disinformation in some

26:29

places. What's your advice to senior

26:31

leaders about how far they can

26:33

go to a gender trust that

26:35

is beyond their immediate business? Because

26:38

on redefine, have you heard kind

26:40

of two very distinct views when

26:42

we've talked to senior leaders about

26:44

social issues and whether they should

26:46

be engaged with them? Some say yes, we

26:48

have to be because it's a basic principle

26:51

of doing business, others say no, stick

26:53

to your swim lane. Given that, as

26:56

you say, trust may be the rarest

26:58

and most valuable of assets in

27:00

the current environment, what would your advice

27:02

be to leaders about how far they

27:04

should go to try and engender it?

27:07

I don't necessarily have the answer to

27:09

that, but I do have a sense

27:11

from having talked about it with many

27:13

leaders around the world. So there's

27:15

trust inside your organization and

27:18

there's trust as you say

27:20

outside in your communities in

27:22

the customers you serve and

27:25

beyond. I think at the end

27:27

of the day each of us through

27:29

our actions build trust indirectly

27:31

and yes there's this. debate

27:33

all the time about how

27:35

vocal should leaders be about

27:37

social issues and issues outside

27:39

the walls of their organizations.

27:41

At the end of the

27:43

day, if you're demonstrating your

27:45

values within your organization, you're

27:47

demonstrating your values to your

27:49

customers and to your communities,

27:52

that says almost as much

27:54

as any specific proclamations you

27:56

might make. And that's an important element

27:58

I think of. how socially

28:00

responsible organizations function.

28:03

One of the other things you mentioned is

28:05

the geopolitical one and the sense that we

28:07

live in a slightly fracturing world

28:09

at the moment. One of the things that

28:11

leads to is kind of hyper-regionalization,

28:14

a move away from global norms

28:16

and global assumptions about how businesses

28:19

and governments interact with each

28:21

other. Does it seem like that to

28:23

you at Russell Reynolds? I mean, how do

28:25

you think about our business, which is a

28:27

global one, but... where we operate in

28:29

markets that can sometimes seem to

28:31

be moving apart quite

28:33

dramatically, politically. What's

28:35

been the approach that you've taken

28:38

to thinking about that and what

28:40

it means for our strategy

28:42

and how we empower leaders in

28:44

the regions of the business? Look,

28:46

I think we're lucky. I think

28:48

I just get a warm and

28:51

fuzzy feeling every time. I walk

28:53

into a Russell Reynolds office around

28:55

the world, whether it's in Melbourne,

28:57

Australia, or Warsaw, Poland, or Dallas,

28:59

Texas. We're lucky because we have

29:02

a very strong culture and a

29:04

very strong common sense of purpose

29:06

in terms of improving the way

29:08

the world is led and dedication

29:11

to our clients. And we're lucky

29:13

in that that is something that

29:15

is replicated around the world

29:17

consistently. And as I said,

29:20

I love getting that feeling

29:22

every time I go to

29:24

one of our distant locations

29:26

and meet with colleagues there

29:29

and meet with clients there.

29:31

But I think what you're

29:33

asking is how does that

29:35

get impacted by the world

29:37

and countries perhaps drifting apart

29:40

in geopolitical ways? The reality

29:42

is I don't think we've been

29:44

impacted because our culture binds

29:46

us. We do always have

29:48

to drive good communication across

29:50

borders, across continents, in order

29:52

to make sure that we're

29:54

sharing information, we're sharing stories

29:56

about our clients, we're sharing

29:59

ways to help. clients, we're

30:01

sharing successes of our teams and

30:03

new ideas that our teams have

30:05

generated so that we can apply

30:07

those to other clients in other places.

30:09

But I think when you

30:11

have a strong culture, you

30:13

can stand together regardless of

30:15

some of the geopolitical nuance that

30:18

is floating around you. Now, is that

30:20

something that... becomes particularly difficult

30:22

as those geopolitical pressures grow and

30:25

get into something that we we

30:27

may not have encountered yet possibly,

30:29

which is why as a leadership

30:32

team we have to be nimble

30:34

and we have to be always

30:37

be ready to to react and

30:39

support our teams through anything unexpected

30:41

that happens. Constantine is our

30:44

regular list as we'll know. We ask

30:46

every guest on the podcast to

30:48

tell us about there. redefine our

30:51

moment, an experience or

30:53

a decision that shaped them

30:55

critically. What was yours? Before

30:58

I came to Russell Reynolds

31:00

Simon, I was a management

31:02

consultant and was

31:04

pretty young and inexperienced,

31:06

but was trained by

31:08

some great senior consultants

31:10

and was given a

31:12

lot of responsibility early

31:15

on to contribute to...

31:17

significant efforts at clients. And

31:19

there was this one project

31:21

we were working on helping

31:23

the CEO of a business

31:25

reorganize his team and his

31:28

organization and kind of plot

31:30

a new strategy for the

31:32

group together with a leadership

31:34

team. And I remember vividly

31:36

sitting in his office down

31:38

in Oklahoma. late one evening

31:40

and he was kind of

31:42

laying out some of his

31:44

plans and I took the

31:46

leap of faith and told him

31:49

that I thought he was completely

31:51

wrong and that he needed

31:53

to be thinking about things

31:55

in a different way and

31:57

sort of described that and

32:00

He was pretty taken aback for

32:02

a moment and then sort of

32:04

quickly pivoted in the direction that

32:07

I had suggested. It's a redefiner

32:09

moment for me because until then

32:11

I had, you know, kind of

32:14

felt like I was a... a

32:16

cog in a wheel and a

32:18

helper. At that moment, I think

32:20

I really started to become a

32:23

true advisor and kind of shed

32:25

any inhibitions I had about speaking

32:27

my mind to clients if I

32:30

truly believe then had the data

32:32

for believing that the direction they

32:34

were taking could use another perspective.

32:36

So I think for me that

32:38

that kind of had a lot

32:41

to do with the course I

32:43

took since then. We like to

32:45

end these podcasts with a

32:47

series of rapid fire questions. So I'm

32:49

going to ask these and ask you

32:51

to answer as quickly as you can.

32:54

Are you ready? These are optional,

32:56

right? You can refuse to answer.

32:58

I'm ready. I'm ready, Simon. Let's

33:00

do it. Come on. Since this

33:02

is the first episode of the

33:04

New Year, what are you most

33:06

looking forward to in 2025, Constantine?

33:08

I'm looking forward to, you

33:10

said rapid fire, right? I'm

33:13

looking forward to spending time

33:15

with our people and with

33:17

our clients. And I think

33:20

you've answered this one already,

33:22

but to remind everyone,

33:24

what was your first job?

33:27

My first job. I was

33:29

a cashier at the Winn-Dixie

33:31

in South Miami. Do you know

33:33

what a Winn-Dixie is, Simon? I

33:35

have no idea what a Winn-Dixie

33:37

is. Oh my God, Winn-Dixie is

33:39

amazing. It's a supermarket chain, mostly

33:42

in the South, and I was

33:44

a cashier, and it was just

33:46

when scanning items at the cash

33:48

register had come up, so I

33:51

didn't have to learn how to

33:53

key in everything, but it was

33:55

great customer service job. Looking back

33:57

on your leadership path, possibly,

34:00

you'd learned sooner apart from

34:02

scanning? Everything. I wish I'd

34:04

learned everything sooner. I mean, I'm

34:06

still learning. I think that's a

34:08

key part of, I think, all

34:11

of our journeys. What do I

34:13

wish I had learned sooner? I

34:15

think communication is so key to

34:17

leadership. And I think, as I

34:19

said, I'm still learning how to

34:21

be a good communicator, but I

34:24

wish, you know, I see some

34:26

great communicators and wish I had

34:28

been able to learn how to

34:30

communicate effectively earlier in my career

34:32

for sure. What's one question you

34:34

often ask when hiring people? You're

34:37

asking me for my secrets. It's, well

34:39

I love the misperception question.

34:41

What's a misperception about you?

34:43

What is one subject you'd like to

34:46

learn more about? Maybe because of

34:48

my upbringing, I'm a sort of

34:50

archaeology history buff, so I'd love

34:53

to spend more time really learning

34:55

more about ancient civilizations and ancient

34:58

history and I've never formally been

35:00

on a dig, but I'd love

35:02

to do that at some point.

35:05

I can recommend a very good

35:07

history festival. Final

35:09

question, what advice would you

35:12

give to someone with seasweet

35:14

aspirations? I would say... Don't

35:16

worry about your aspirations.

35:18

Focus on doing great

35:20

work, living by your

35:23

values, delivering innovative ways

35:25

of doing things for

35:27

your customers and your

35:29

colleagues, and always bring

35:31

a little fallotimo on

35:33

everything you do. Constantine,

35:36

thank you for those

35:38

responses. And as I think back

35:40

over the last 30 minutes, there

35:42

are a few themes that emerge.

35:44

one that runs as a golden thread

35:46

through a lot of this is that

35:48

sense of solidarity that sense

35:50

of fallotimo as you described

35:52

it right at the beginning the

35:54

culture that's so important to

35:56

you in your family background and

35:59

that you bring to the way in which

36:01

you think about leadership for yourself and for

36:03

others. The communication of that

36:05

was also something that you

36:07

talked about consistently. As

36:09

well as the evolution of

36:11

our business, a move

36:13

away from a focus on a

36:16

transactional approach to executive search to

36:18

something that is a much more

36:20

holistic support for leadership,

36:22

decision making, development,

36:24

both for individuals

36:26

who lead businesses and

36:28

other organizations and for teams

36:30

of leaders. And that was fascinating

36:32

to hear how that evolution

36:34

is continuing, but I was

36:36

also really struck by

36:38

your rejection of my question

36:41

about whether leading a people business

36:43

is somehow different in type

36:45

from leading other kinds

36:47

of businesses. In your view,

36:49

to paraphrase, we're all

36:51

leadership businesses now and a

36:53

really important insight into the way you lead

36:55

and the way some of the

36:57

most significant leaders we advise lead.

37:00

So thank you. I think you have

37:03

lived up to the advisory standard

37:05

that we set ourselves in the advice

37:07

that you've given to our listeners

37:09

today. Thank you for finding the time

37:11

and joining us on Redefiners. Thank

37:13

you, Simon. It's a privilege to be

37:15

here. Thanks

37:19

for joining us on this

37:21

episode of Redefiners. For more

37:23

compelling insights from leaders across industries

37:25

and around the world, listen

37:27

to Redefiners wherever you get your podcasts.

37:29

And to learn more or to

37:31

get in contact with us, visit our

37:33

website at RussellRenals.com, find us on

37:35

LinkedIn, and follow us on X, formerly

37:37

known as Twitter, at RRA on

37:39

leadership.

Rate

From The Podcast

Redefiners

Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world.In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who share their insights and perspectives on how they lead, boldly. You’ll come away with fresh ideas and tangible takeaways on how you can redefine your own leadership trajectory – no matter where you are on your journey.   Our Hosts:Clarke Murphy Clarke Murphy is the former Chief Executive Officer of Russell Reynolds Associates and serves on the Board of Directors. Prior to his appointment as CEO, he was the Global Leader of the firm's CEO/Board Services Practice.​While at Russell Reynolds Associate​s, Clarke has conducted a number of significant projects in the industry, including Fortune 100 board searches and CEO successions. In addition, he has led notable searches in​​ the private equity industry including searches ​for the Carlyle Group and Warburg Pincus.Hoda TahounAs a leadership advisor and leader of the global Leisure & Hospitality Practice at RRA, Hoda Tahoun identifies, assesses, and develops dynamic C-suite leaders for global hospitality, travel, and leisure companies. Based in Miami, Hoda helps clients solve their most pressing leadership issues at the CEO, C-suite, and other executive-levels. She also advises clients on customer-centric, go-to-market leadership roles such as chief marketing officers and chief experience officers. Hoda is committed to reshaping the hospitality and leisure landscape to ensure it is an industry that leads with purpose, value, and wellbeing and continues to attract and retain talent across all facets of diversity.Hoda spent more than seven years working for a boutique executive search firm, rising to the title of principal where she worked closely with hotel management companies, cruise lines and private equity firms. Previously, Hoda was an assistant vice president at SHUAA Capital in Dubai where she led the firm’s investment banking efforts. She has also worked at American Express, Bank of America and Citi.

Join Podchaser to...

  • Rate podcasts and episodes
  • Follow podcasts and creators
  • Create podcast and episode lists
  • & much more

Episode Tags

Do you host or manage this podcast?
Claim and edit this page to your liking.
,

Unlock more with Podchaser Pro

  • Audience Insights
  • Contact Information
  • Demographics
  • Charts
  • Sponsor History
  • and More!
Pro Features