Episode Transcript
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0:00
Call them change makers,
0:02
call them rule breakers. We
0:04
call them redefiners. Join us in
0:06
conversation with daring leaders who
0:08
are creating extraordinary impact and driving
0:10
change from around the globe. Each
0:13
episode gives you a fresh perspective
0:15
on your leadership and career journey.
0:17
I'm Hoda Tahun, a leadership advisor
0:19
at Russell Reynolds. I'm Clark
0:21
Murphy, the former chief executive
0:23
officer and a leadership advisor.
0:25
And this is redefiners. Hello,
0:29
everyone, and welcome back to redefiners.
0:31
This is our first episode
0:33
in 2025 and the kickoff for
0:35
season five. I'm Simon
0:37
Kingston. Hoda is unable
0:39
to join me, sadly, today,
0:41
so I'll be flying solo on
0:43
today's episode, which, for reasons that will
0:45
become clear, is slightly terrifying. However
0:49
you celebrated them, I hope you all
0:51
had wonderful holidays and have a fantastic
0:53
start to the new year so far. Before
0:56
we get started today, just a quick
0:58
reminder to our listeners that you
1:00
can find all the episodes of redefiners
1:02
and the Leadership Lounge on YouTube. And
1:05
if you're currently watching redefiners on
1:07
YouTube, just hit the subscribe button
1:09
below so you don't miss an
1:11
episode. For our audio
1:13
listeners, don't forget to rate
1:15
redefiners wherever you get your
1:17
podcasts. We really want to hear your feedback. Today
1:20
we've got what is, in
1:22
many respects, a unique conversation. We're
1:24
going to talk to somebody who
1:26
knows firsthand what it takes to
1:28
hire and develop the best
1:31
in -class leaders, both
1:33
CEOs and of the C -suite, across
1:36
a whole range of industries and
1:38
someone who is himself a
1:40
true redefiner. He's redefining the
1:42
executive search industry because our
1:44
guest today is none other
1:46
than our own Russell Reynolds,
1:49
chief executive, Constantine Alexandriakis.
1:52
Constantine also serves on the
1:54
firm's board of directors. Prior
1:57
to taking on the CEO role, Constantine...
1:59
held numerous leadership roles across
2:02
the firm, latterly as
2:04
head of the Americas region. Now
2:06
in addition to leading the firm, he
2:08
continues to advise a host of
2:10
boards and CEOs for both public
2:13
and private companies on
2:15
the most significant leadership
2:17
issues they face. But he's also
2:19
practiced what he's preaching at a
2:21
corporate level in the provision
2:23
of advice on leadership development
2:26
and assessment and assessment. to
2:28
those leaders too. And he
2:30
has expertise in corporate governance
2:32
and board effectiveness and succession
2:34
planning, as we'll be discussing
2:37
in the course of the next
2:39
30 minutes. Constantine, welcome to
2:41
redefine us. Thank you, Simon. Great to
2:43
be here. Now, people will understand as
2:45
we enter a bonus season just how
2:47
unfair it is for me to be
2:50
left on my own with the boss,
2:52
having this conversation and Hoda owes me
2:54
for abandoning me for abandoning me in
2:56
this situation. But before we kick off
2:58
and get into the serious meat of
3:01
what we're going to talk about, can
3:03
you tell us a little bit about
3:05
your formation? Not so much as
3:07
a leader, but as a constant
3:09
team. And as a clue to what
3:12
might be interesting, perhaps as you
3:14
unpack that and your early formative
3:16
experiences, maybe you could
3:18
explain to our listeners the
3:21
Philotimo concept. happy to
3:23
Simon and you know I think
3:25
you might be able to tell
3:27
from my name that there's there's
3:29
a there's a Greek heavy Greek
3:32
influence there and both my parents
3:34
were raised in Greece my mother
3:36
was born in Egypt and but
3:38
raised in Greece my father was
3:41
born on the island of Crete
3:43
and they you know, lived
3:45
very interesting early lives and
3:47
kind of difficult lives at
3:49
that time. The Greeks were
3:51
kind of exiled from Egypt
3:53
when she was a young
3:55
child and they were refugees
3:57
in Greece and my father.
3:59
lost his father and his grandfather in
4:02
the Second World War. They were executed
4:04
by the Nazis when their village was
4:06
invaded. So I mention that because I
4:08
think part of my formative elements and
4:11
literally DNA has been around the importance
4:13
of family and... helping your neighbor and
4:15
doing good for others, which my parents
4:17
had to experience as they grew up
4:19
in those environments and as they came
4:21
to the United States for for education
4:24
and subsequently becoming university professors. So one
4:26
of the things I was raised on
4:28
was this concept of the Greek word
4:30
filotimo, which if you Google it, you'll
4:32
see there's no real translation, but the
4:35
meaning of it is around helping others,
4:37
giving of yourself, generosity, kindness, and treating
4:39
others with respect. And that's a key
4:41
element of the Greek culture. It's a
4:43
key element of the culture that I
4:46
was kind of raised with and it's
4:48
a key element of how I like
4:50
to work with colleagues and lead our
4:52
organizations and our clients. And that idea
4:54
of deep cultural formation is fascinating because
4:57
it comes through that sense of solidarity
4:59
that was clearly bred into you from
5:01
a very early stage. We'll get into
5:03
this a bit later perhaps, but to
5:05
what extent can that be... taught and
5:07
replicated in a business context? Or are
5:10
you born and raised with it? It's
5:12
a good question. I mean, I think
5:14
everyone, no matter what culture you're raised
5:16
in, there are values associated with that,
5:18
positive values, and ways of interacting with
5:21
fellow human beings that shape one as
5:23
they go through school and life experiences,
5:25
right? I think that the way that's
5:27
translated into organizations is through organizational culture.
5:29
and every organization. And most
5:32
organizations have a
5:34
culture and it's a
5:36
combination of the
5:38
shared values of the
5:40
people in that
5:43
organization and the sort
5:45
of the emotions
5:47
and the way that
5:49
community is formed
5:51
in that organization, the
5:53
way work gets
5:56
done in that organization.
5:58
So, and I
6:00
don't think any of
6:02
those things, Simon,
6:04
if I'm answering your
6:07
question correctly are
6:09
static. I think they're
6:11
pretty dynamic and
6:13
they can certainly evolve
6:15
as organizations evolve
6:18
and they certainly evolve
6:20
as the people
6:22
within that organization change
6:24
or as different
6:26
people come into that
6:29
organization, but also
6:31
as those individuals grow
6:33
and evolve their
6:35
leadership styles, evolve their
6:37
ways of working.
6:39
So, I think for
6:42
anybody, it's a
6:44
pretty dynamic experience throughout
6:46
their careers and
6:48
for any organization, it's
6:50
a pretty dynamic
6:53
activity. Well, I think we're going to
6:55
loop back to that both as it relates to
6:57
us here at Russell Reynolds and the wider industry,
6:59
but reverting for a second to you, from
7:02
that really rich family background,
7:04
how do you think your
7:06
time in law school shaped you?
7:08
What did it give you that you then
7:10
took into your career? Law school
7:12
was interesting. Law school is,
7:14
academically, it's a very challenging
7:16
experience, but it's also, it
7:18
really helps you think. I
7:21
think in my career, it's
7:23
helped me cut through information
7:25
or issues or topics. You
7:27
learn that in law school.
7:29
How do you figure out
7:31
what the key pieces of
7:33
information are in a cluttered
7:35
set of data and information,
7:37
and how do you build
7:39
results on those key pieces
7:41
of information? So
7:43
it's actually probably,
7:45
it's probably both
7:48
a benefit and
7:50
a curse. The
7:52
benefit is that
7:54
training allowed me
7:56
to really learn
7:58
how to get
8:01
to the bottom
8:03
of things and
8:05
to kind of
8:07
slice away the
8:09
noise and get
8:11
to the heart
8:13
of problem solving.
8:16
The curse is
8:18
probably... that sometimes it can help
8:20
me get to that in a
8:22
way that may not look at
8:24
all the noise in the system
8:26
and I've had this sort of,
8:29
I've needed to learn how to
8:31
balance that. And that was going
8:33
to be a question I had
8:35
because I think among colleagues you're
8:37
really respected for the clarity of
8:39
your analytical capability that almost forensic
8:41
legal training coming through perhaps. Is
8:44
that how you see yourself as
8:46
a leader, as somebody who leads
8:48
through persuasion and force of argument?
8:50
No. I could see that stereotyping
8:52
out there, but no, I see
8:54
myself more as somebody who kind
8:57
of listens, considers, and then tries
8:59
to help the team get to
9:01
the conclusion. Although I will say
9:03
that that... style has definitely evolved
9:05
through many years of different jobs,
9:07
different levels of responsibility, and so
9:09
on. I'm sure you've read Ty
9:12
Wiggins' book, The New CEO. He
9:14
talks a lot about the CEO
9:16
transition and how does one sort
9:18
of... evolved their approach in a
9:20
completely different job, which is what
9:22
being a CEO is. So I
9:25
think there are a lot of
9:27
parallels in how he describes that
9:29
with the journey that I've been
9:31
on and I know the journeys
9:33
that many other peers have been
9:35
on. And let's talk about that.
9:37
You became our CEO in 2022,
9:40
unlike some of the other people
9:42
we've interviewed on redefiners. It wasn't
9:44
in the context of an emergency.
9:46
It wasn't suddenly. It was planned.
9:48
And with that in mind, I
9:50
mean, how did you think about
9:53
the things that you chose to
9:55
do and the things you chose
9:57
not to do early on in
9:59
your time of CEO? Look, I
10:01
was, as you sort of said,
10:03
it's, I was very... lucky to
10:05
come into a role where the
10:08
firm was very successful. doing great
10:10
work for its clients day in
10:12
day out around the world, and
10:14
the situation was more of a
10:16
build on the greatness versus do
10:18
a turnaround or a transformation. But
10:21
the complicating factor, which I think
10:23
is true for many CEOs today,
10:25
is the challenges, the macro challenges
10:27
outside our doors were multiplying at
10:29
a significant pace, whether it
10:31
was global geopolitical unrest, which
10:34
had been, you know, not
10:36
really been an issue for
10:38
many many years. Social upheaval,
10:41
rapidly advancing technological opportunities and
10:43
challenges were and are moving
10:45
very quickly and advancing. And
10:48
any enterprise today needs to
10:50
hit those head-on. So to
10:53
answer your question, what I...
10:55
What I did quickly was
10:57
I felt like we needed
11:00
to hit the ground running. And as
11:02
a result, I had the benefit of
11:04
having a six month transition period. But
11:06
during that time, before it was even
11:08
in roll, with the team, we kind
11:11
of designed what the team structure, senior
11:13
leadership team structure would be going forward
11:15
and named it and put it in
11:17
place so that January 1st, we were
11:19
off and running. So that's, that was
11:22
a big thing of what I did
11:24
when I came into the role. I
11:26
wasn't gonna. wait for a year to
11:28
kind of evaluate and decide. I've been
11:30
in leadership for a while and
11:33
kind of have a good sense
11:35
of where we should take things
11:37
next from a leadership team structure
11:39
perspective. I think what I didn't
11:41
do, which was the other part
11:44
of your question, was really want
11:46
to upset the Apple card in
11:48
terms of how we serve clients
11:50
and how our clients saw us.
11:52
I wanted any leadership change at
11:54
Russell Reynolds to be really seamless
11:56
to our clients. So that was
11:58
that was that was. were important.
12:00
And knowing the organization, as
12:02
you did, were there any surprises
12:05
when you became CEO, were
12:07
the things that you hadn't
12:09
anticipated about the farm, about the
12:11
task that awaited you as CEO?
12:13
The surprises were the number of
12:15
surprises that there were. And it
12:18
wasn't really surprises so much about
12:20
the organization, but it was surprises
12:22
about the job, which is especially
12:25
surprising when you've been a consultant
12:27
to CEOs and boards about... CEO
12:29
topics for many years, but one
12:31
of the CEOs quoted in Thai
12:34
books as it perfectly. I think
12:36
many of us, and I've heard this
12:38
from other CEOs, I'll mention that in
12:41
a second, but many of us thought
12:43
of the CEO role as a bigger
12:45
job than our previous role, but the
12:47
reality is that it's not a bigger
12:49
job. It's a completely different job. The
12:52
way you think about things, the way
12:54
you get things done, the things that
12:56
you get done, those are all... very
12:58
different and you know perhaps not evenly
13:01
that was a surprise for me but
13:03
it's also something I've heard from many
13:05
many other CEOs across industries who came
13:07
into the role from not having been
13:10
a CEO before so that was a
13:12
big surprise and that led to many
13:14
other surprises in terms of the types
13:16
of things I chose to spend my
13:18
time on how I did that. the
13:20
ways of getting things done. We also
13:22
had the benefit of being a brand
13:24
new leadership team, but also there were
13:27
difficulties with that in that many of
13:29
those people hadn't led before at that
13:31
level. So we were all sort of
13:33
learning on the job. And if you were
13:35
to pick out a couple of those, the
13:37
differences in the way you are a CEO
13:39
now from how you began and how you
13:42
expected, what are some of those things in
13:44
terms of how you do what you do? Well,
13:46
I think the biggest thing was, and,
13:48
you know, there's, there's, there's quite a
13:50
bit of literature about this, but I,
13:52
I think it's mostly false, which is that,
13:54
which is that there's, there's a, there's
13:57
a lot of thinking out there that
13:59
says that the, the most successful
14:01
CEOs are the ones
14:03
that drive execution of
14:05
the strategy. And I
14:07
think the concept may be
14:09
accurate, but those CEOs aren't
14:11
really driving execution. What I've
14:14
learned is that those CEOs
14:16
are sort of inspiring others
14:19
to drive. execution. That was
14:21
a big learning for me
14:23
and I think it's especially
14:26
hard for, and I've heard
14:28
this from CEOs who came
14:31
through operational roles into the
14:33
CEO role or similar capabilities,
14:35
you have to completely shift
14:38
your thinking, your communication
14:40
toolkits and the way
14:42
you interact with your
14:44
leadership team to kind
14:46
of enact that. the kind of
14:49
business that we are. I mean,
14:51
ultimately, our product is the advice,
14:53
the expertise that we offer to our
14:55
clients. So we are the quintessential
14:58
people business. What in your
15:00
experience is distinctive about
15:02
leading that kind of
15:04
businesses, distinct from a
15:06
manufacturing business or another
15:08
sector? I don't know. I may, Simon, I
15:10
may just disagree with this question.
15:13
I think, you know, 10 years
15:15
ago, our business, which is... Most
15:17
of its assets are people, people
15:19
and proprietary information, but people at
15:21
the heart of it certainly is
15:23
a people business, but I think
15:26
in the last decade or so, manufacturing
15:28
businesses, other sort of
15:30
hard asset businesses. though the
15:32
importance of people and the
15:35
importance of Human capital in
15:37
those organizations to actually differentiate
15:39
them and drive growth I
15:41
think is increased I think
15:43
to a large degree all
15:45
of us have become people
15:47
businesses in the last decade
15:49
but certainly a professional services
15:51
firm like ours has people
15:54
at its core more so
15:56
than other organizations that have
15:58
other assets that they that
16:00
they work with. But I
16:02
think the tenets of that
16:04
are the same as another
16:06
businesses where people may not
16:08
be the only key to
16:10
it, which is we are
16:13
nothing without our people. Our
16:15
people are what drive our
16:17
culture, which is one of
16:19
our greatest assets. And the
16:21
reality is that. Those people need
16:23
to be nurtured every day by
16:25
me, by the leadership team, by
16:27
their peers. Every day the issues
16:30
are different, but the level of
16:32
nurturing, the level of support, the
16:34
level of trust building, the level
16:36
of community, the level of fun,
16:38
all those things needs daily nurturing.
16:40
But I would say again, I
16:42
don't think that's necessarily unique to
16:44
a business like ours. I think
16:46
it's unique across all types of
16:49
organizations. You've been at Russell Reynolds now
16:51
for... nearly 20 years. It's not nearly. You
16:53
said nearly at first it's it's exactly 20.
16:55
Exactly 20 years. What I was going on
16:57
say, because I have to bear mind you
16:59
on my boss, you joined in your early
17:02
teens. Yes. And of course in that time,
17:04
as we mentioned right at the
17:06
beginning, you've led searches for some of
17:08
our most prestigious clients and at the
17:11
most senior levels, but you've also pioneered
17:13
some of the other things that we
17:15
do as leadership advisors and assessment
17:18
in Russell Reynolds was something that
17:20
you helped create. Can you talk about
17:22
why that was important to you then
17:24
and why it's so central to the
17:27
farm strategy now? Well, I'd
17:29
say assessment is a piece
17:31
of it, but our industry,
17:33
which for many, many years,
17:35
we're a 55-year-old business, was
17:37
characterized by executive recruiting, executive
17:39
search. head hunting in some
17:41
societies is evolving. And it's
17:43
evolving because our clients want
17:46
more things from us and
17:48
different things from us than
17:50
they've wanted in the past.
17:52
They don't just want the
17:54
person to be found and
17:56
put into the seat. They want
17:58
us to help retain. They want us
18:00
to help improve the effectiveness of
18:02
their leadership teams, of their boards of
18:04
directors. They want us to help
18:07
them develop their succession pipeline. And
18:09
as a result, we're having
18:11
to redefine our industry. And we're
18:13
actually kind of defining a
18:15
new category, which includes the search
18:17
pieces of what we do,
18:19
which will always be important. And
18:22
these other things around search
18:24
that are also increasingly important to
18:26
our clients. And that category
18:28
is the leadership advisory category, which
18:30
has sort of been nascent
18:32
or dormant or whatever you want
18:34
to call for many years.
18:36
But our legacy search category is
18:38
moving into that new category
18:41
of leadership advisory. And our
18:43
objective as Russell Reynolds
18:45
is to define that category
18:47
and to be viewed
18:49
as the best firm in
18:51
that category. And as part of
18:53
that, there must be a
18:55
shift in some ways from a
18:57
focus on individual leaders to teams
18:59
of leaders. Clearly, we are never
19:01
going to abandon that focus on the
19:03
most senior leaders, but groups of
19:05
people that we help to identify,
19:07
to develop, to plan succession for.
19:09
Can you talk a little bit
19:11
about that, about best in class
19:13
groups of leaders? Yeah, I want
19:15
to say there's a shift in
19:18
focus, but it's an add on
19:20
focus. Yeah, and our
19:22
business for many years has
19:24
been focused on the individual and
19:26
still is and will be.
19:28
But the additional focus of how
19:30
those individuals interact within an
19:32
organization on a leadership team, on
19:35
a board of directors is
19:37
certainly something that our clients are
19:39
asking us about increasingly. And
19:41
just realistically, the way a leadership
19:43
team works together has always
19:45
been important. But when you
19:47
think about some of the
19:49
technology that is starting to
19:51
appear as an opportunity for
19:53
companies to really advance their
19:55
businesses, generative AI is not
19:57
technology that sits in a
20:00
particular. part of the company, it's a
20:02
tool across the entire organization that
20:04
can really enable teams and especially
20:06
leadership teams to think about the
20:09
business in new ways and how
20:11
work it's done within that business,
20:13
what the opportunities are, how quickly
20:15
you get to those opportunities. We've
20:18
worked through our CEO, AI labs
20:20
with CEOs around the world on
20:22
this topic and all of them
20:24
say that. leadership teams need to
20:26
kind of transform how they work
20:29
from a collection of vertical silos
20:31
to truly working together horizontally across
20:33
the enterprise in order to really
20:35
take advantage of the new opportunities
20:38
that technology presents today. We'll be
20:40
right back with Constantine Alexandrakas, but
20:42
first we'll hear from Aaron Zolner,
20:44
a managing director in our New
20:47
York office. Aaron will outline our
20:49
latest research on the skills that
20:51
leaders need in a fast-changing world.
20:53
We all know the world is
20:56
changing, but what does that mean
20:58
for leadership? It's clear many executives
21:00
are struggling to keep pace with
21:02
growing complexity. Across the world, turnover
21:05
is in an all-time high, and
21:07
tenures at an all-time low. Clearly,
21:09
the skills that have traditionally helped
21:11
leaders ascend to the C suite
21:13
are no longer enough to help
21:16
them stay there. So how does
21:18
leadership need to evolve? In our
21:20
research, we reveal the seven capabilities
21:22
that leaders will need to navigate
21:25
an ever more uncertain world. and
21:27
unlock their full potential. Find out
21:29
what these skills are, and more
21:31
importantly, how to develop them in
21:34
our paper via the link in
21:36
the show notes, or visit Russell
21:38
reynolds.com. And now back to our
21:40
conversation with Constantine. We had the
21:43
opportunity to participate in one of
21:45
those AI labs for the social
21:47
impact sector, and it was fascinating
21:49
both the potential for transformation, but
21:52
also. to be with a group
21:54
of leaders who were humble enough
21:56
to be learning together at once.
21:58
in a way what they didn't
22:00
know to each other and discovering
22:03
the potential of that technology
22:05
amongst other things together was
22:08
a really fascinating part. I think
22:10
of the access that we have
22:12
providing those sorts of advisory services
22:14
to people who are shaping the
22:17
way the world is led. It's
22:19
always fascinating to get into a
22:21
group of peers and hear the
22:23
frustration, the vulnerability, especially on a
22:25
topic like AI which for the
22:28
past couple of years has
22:30
been everywhere has almost become
22:32
a cliche but now we're
22:34
in a period of really
22:36
entering what does it actually
22:38
mean how can organizations really
22:40
thoughtfully leverage it and where
22:42
is it going to take
22:44
organizations companies and industries going
22:46
forward and there are no
22:49
easy answers to any of
22:51
that and CEOs and other
22:53
leaders really appreciate being able
22:55
to get together and brainstorm
22:57
that in a way that
22:59
helps them move the ball
23:01
just a little bit forward
23:03
each time. And you talked
23:05
compellingly about that evolution
23:07
of our firm into our
23:10
leadership advisory business. When we
23:12
think about the other parts of
23:14
the body Russell Reynolds, what
23:16
else have we added? You talked
23:18
about Ty Wiggins' book and the...
23:21
CEO transition insights
23:23
that he's helping us bring
23:25
to clients. What are the
23:27
other the other tools that we've
23:30
added as we make that
23:32
move ourselves to being truly
23:35
the leadership advisory fund that
23:37
we want to be? So our
23:39
mentor is one where we've
23:42
partnered with esteemed and storied
23:44
retired CEOs and CFOs in
23:46
many parts of the world
23:48
to bring them together with
23:50
newer CEOs or CFOs who
23:52
might need a mentor who's
23:54
walked in their shoes and
23:56
can serve as a sounding
23:58
board for them. Artemis is
24:00
another effort where CEOs have
24:03
nominated the female leaders from
24:05
their organization who are potential
24:07
future CEO successors have nominated
24:10
them to be part of
24:12
a one-year program that's a
24:14
development program for future CEOs
24:16
designed by women for women
24:19
and has has really brought
24:21
to the market something that
24:23
has not existed before. Our
24:26
top team effectiveness consulting work
24:28
is helping leadership teams large
24:30
and small really improve the
24:32
way they work together and
24:34
how they support their organizational
24:37
needs. There are many other
24:39
examples like that, but those
24:41
are just those are three of them.
24:43
Next week, the leaders of the world
24:45
or many of them are going to
24:47
be meeting in Davos and amidst
24:50
a cacophony of challenges and
24:52
disruption and volatility. in
24:54
the world. This question is,
24:56
it's not so much cheeky as unfair,
24:59
because if you knew the answer to it,
25:01
you wouldn't need to go. But what do
25:03
you think is going to be on the
25:05
agenda? What do you think is going
25:07
to be foremost in the minds of
25:09
that group of leaders? I don't think
25:11
the topics are going to be too
25:13
surprising if I had to kind of
25:16
predict what the informal
25:18
conversations are going to be.
25:20
I think geopolitics and alliances, terror
25:22
regimes. the impact of new leaders
25:24
in various countries around the world.
25:26
I also think what's been true
25:28
the last couple years will
25:31
probably be true again in
25:33
terms of technology innovation, the
25:35
opportunities that come with it,
25:37
and both the opportunity and
25:40
challenge related to generative AI
25:42
integration and digital transformation will
25:44
be important. And this one
25:46
might be the most important
25:48
one of all, this sort
25:51
of notion of trust across
25:53
organizations, across entities, trust in
25:55
one's government, trust across societies,
25:57
cross border trust. That's, that's.
26:00
probably one that is
26:02
also going to be talked
26:04
about a lot, not only
26:06
from a societal and government
26:08
perspective, but also as organizations
26:10
come together with their customers,
26:12
how do we reinforce trust
26:14
in a time of geopolitical
26:16
uncertainty and diplomatic roadblocks in
26:18
certain parts of the world? Because
26:21
that links in a way to
26:23
this idea that we live in
26:25
an era not just of misinformation,
26:27
but also active disinformation in some
26:29
places. What's your advice to senior
26:31
leaders about how far they can
26:33
go to a gender trust that
26:35
is beyond their immediate business? Because
26:38
on redefine, have you heard kind
26:40
of two very distinct views when
26:42
we've talked to senior leaders about
26:44
social issues and whether they should
26:46
be engaged with them? Some say yes, we
26:48
have to be because it's a basic principle
26:51
of doing business, others say no, stick
26:53
to your swim lane. Given that, as
26:56
you say, trust may be the rarest
26:58
and most valuable of assets in
27:00
the current environment, what would your advice
27:02
be to leaders about how far they
27:04
should go to try and engender it?
27:07
I don't necessarily have the answer to
27:09
that, but I do have a sense
27:11
from having talked about it with many
27:13
leaders around the world. So there's
27:15
trust inside your organization and
27:18
there's trust as you say
27:20
outside in your communities in
27:22
the customers you serve and
27:25
beyond. I think at the end
27:27
of the day each of us through
27:29
our actions build trust indirectly
27:31
and yes there's this. debate
27:33
all the time about how
27:35
vocal should leaders be about
27:37
social issues and issues outside
27:39
the walls of their organizations.
27:41
At the end of the
27:43
day, if you're demonstrating your
27:45
values within your organization, you're
27:47
demonstrating your values to your
27:49
customers and to your communities,
27:52
that says almost as much
27:54
as any specific proclamations you
27:56
might make. And that's an important element
27:58
I think of. how socially
28:00
responsible organizations function.
28:03
One of the other things you mentioned is
28:05
the geopolitical one and the sense that we
28:07
live in a slightly fracturing world
28:09
at the moment. One of the things that
28:11
leads to is kind of hyper-regionalization,
28:14
a move away from global norms
28:16
and global assumptions about how businesses
28:19
and governments interact with each
28:21
other. Does it seem like that to
28:23
you at Russell Reynolds? I mean, how do
28:25
you think about our business, which is a
28:27
global one, but... where we operate in
28:29
markets that can sometimes seem to
28:31
be moving apart quite
28:33
dramatically, politically. What's
28:35
been the approach that you've taken
28:38
to thinking about that and what
28:40
it means for our strategy
28:42
and how we empower leaders in
28:44
the regions of the business? Look,
28:46
I think we're lucky. I think
28:48
I just get a warm and
28:51
fuzzy feeling every time. I walk
28:53
into a Russell Reynolds office around
28:55
the world, whether it's in Melbourne,
28:57
Australia, or Warsaw, Poland, or Dallas,
28:59
Texas. We're lucky because we have
29:02
a very strong culture and a
29:04
very strong common sense of purpose
29:06
in terms of improving the way
29:08
the world is led and dedication
29:11
to our clients. And we're lucky
29:13
in that that is something that
29:15
is replicated around the world
29:17
consistently. And as I said,
29:20
I love getting that feeling
29:22
every time I go to
29:24
one of our distant locations
29:26
and meet with colleagues there
29:29
and meet with clients there.
29:31
But I think what you're
29:33
asking is how does that
29:35
get impacted by the world
29:37
and countries perhaps drifting apart
29:40
in geopolitical ways? The reality
29:42
is I don't think we've been
29:44
impacted because our culture binds
29:46
us. We do always have
29:48
to drive good communication across
29:50
borders, across continents, in order
29:52
to make sure that we're
29:54
sharing information, we're sharing stories
29:56
about our clients, we're sharing
29:59
ways to help. clients, we're
30:01
sharing successes of our teams and
30:03
new ideas that our teams have
30:05
generated so that we can apply
30:07
those to other clients in other places.
30:09
But I think when you
30:11
have a strong culture, you
30:13
can stand together regardless of
30:15
some of the geopolitical nuance that
30:18
is floating around you. Now, is that
30:20
something that... becomes particularly difficult
30:22
as those geopolitical pressures grow and
30:25
get into something that we we
30:27
may not have encountered yet possibly,
30:29
which is why as a leadership
30:32
team we have to be nimble
30:34
and we have to be always
30:37
be ready to to react and
30:39
support our teams through anything unexpected
30:41
that happens. Constantine is our
30:44
regular list as we'll know. We ask
30:46
every guest on the podcast to
30:48
tell us about there. redefine our
30:51
moment, an experience or
30:53
a decision that shaped them
30:55
critically. What was yours? Before
30:58
I came to Russell Reynolds
31:00
Simon, I was a management
31:02
consultant and was
31:04
pretty young and inexperienced,
31:06
but was trained by
31:08
some great senior consultants
31:10
and was given a
31:12
lot of responsibility early
31:15
on to contribute to...
31:17
significant efforts at clients. And
31:19
there was this one project
31:21
we were working on helping
31:23
the CEO of a business
31:25
reorganize his team and his
31:28
organization and kind of plot
31:30
a new strategy for the
31:32
group together with a leadership
31:34
team. And I remember vividly
31:36
sitting in his office down
31:38
in Oklahoma. late one evening
31:40
and he was kind of
31:42
laying out some of his
31:44
plans and I took the
31:46
leap of faith and told him
31:49
that I thought he was completely
31:51
wrong and that he needed
31:53
to be thinking about things
31:55
in a different way and
31:57
sort of described that and
32:00
He was pretty taken aback for
32:02
a moment and then sort of
32:04
quickly pivoted in the direction that
32:07
I had suggested. It's a redefiner
32:09
moment for me because until then
32:11
I had, you know, kind of
32:14
felt like I was a... a
32:16
cog in a wheel and a
32:18
helper. At that moment, I think
32:20
I really started to become a
32:23
true advisor and kind of shed
32:25
any inhibitions I had about speaking
32:27
my mind to clients if I
32:30
truly believe then had the data
32:32
for believing that the direction they
32:34
were taking could use another perspective.
32:36
So I think for me that
32:38
that kind of had a lot
32:41
to do with the course I
32:43
took since then. We like to
32:45
end these podcasts with a
32:47
series of rapid fire questions. So I'm
32:49
going to ask these and ask you
32:51
to answer as quickly as you can.
32:54
Are you ready? These are optional,
32:56
right? You can refuse to answer.
32:58
I'm ready. I'm ready, Simon. Let's
33:00
do it. Come on. Since this
33:02
is the first episode of the
33:04
New Year, what are you most
33:06
looking forward to in 2025, Constantine?
33:08
I'm looking forward to, you
33:10
said rapid fire, right? I'm
33:13
looking forward to spending time
33:15
with our people and with
33:17
our clients. And I think
33:20
you've answered this one already,
33:22
but to remind everyone,
33:24
what was your first job?
33:27
My first job. I was
33:29
a cashier at the Winn-Dixie
33:31
in South Miami. Do you know
33:33
what a Winn-Dixie is, Simon? I
33:35
have no idea what a Winn-Dixie
33:37
is. Oh my God, Winn-Dixie is
33:39
amazing. It's a supermarket chain, mostly
33:42
in the South, and I was
33:44
a cashier, and it was just
33:46
when scanning items at the cash
33:48
register had come up, so I
33:51
didn't have to learn how to
33:53
key in everything, but it was
33:55
great customer service job. Looking back
33:57
on your leadership path, possibly,
34:00
you'd learned sooner apart from
34:02
scanning? Everything. I wish I'd
34:04
learned everything sooner. I mean, I'm
34:06
still learning. I think that's a
34:08
key part of, I think, all
34:11
of our journeys. What do I
34:13
wish I had learned sooner? I
34:15
think communication is so key to
34:17
leadership. And I think, as I
34:19
said, I'm still learning how to
34:21
be a good communicator, but I
34:24
wish, you know, I see some
34:26
great communicators and wish I had
34:28
been able to learn how to
34:30
communicate effectively earlier in my career
34:32
for sure. What's one question you
34:34
often ask when hiring people? You're
34:37
asking me for my secrets. It's, well
34:39
I love the misperception question.
34:41
What's a misperception about you?
34:43
What is one subject you'd like to
34:46
learn more about? Maybe because of
34:48
my upbringing, I'm a sort of
34:50
archaeology history buff, so I'd love
34:53
to spend more time really learning
34:55
more about ancient civilizations and ancient
34:58
history and I've never formally been
35:00
on a dig, but I'd love
35:02
to do that at some point.
35:05
I can recommend a very good
35:07
history festival. Final
35:09
question, what advice would you
35:12
give to someone with seasweet
35:14
aspirations? I would say... Don't
35:16
worry about your aspirations.
35:18
Focus on doing great
35:20
work, living by your
35:23
values, delivering innovative ways
35:25
of doing things for
35:27
your customers and your
35:29
colleagues, and always bring
35:31
a little fallotimo on
35:33
everything you do. Constantine,
35:36
thank you for those
35:38
responses. And as I think back
35:40
over the last 30 minutes, there
35:42
are a few themes that emerge.
35:44
one that runs as a golden thread
35:46
through a lot of this is that
35:48
sense of solidarity that sense
35:50
of fallotimo as you described
35:52
it right at the beginning the
35:54
culture that's so important to
35:56
you in your family background and
35:59
that you bring to the way in which
36:01
you think about leadership for yourself and for
36:03
others. The communication of that
36:05
was also something that you
36:07
talked about consistently. As
36:09
well as the evolution of
36:11
our business, a move
36:13
away from a focus on a
36:16
transactional approach to executive search to
36:18
something that is a much more
36:20
holistic support for leadership,
36:22
decision making, development,
36:24
both for individuals
36:26
who lead businesses and
36:28
other organizations and for teams
36:30
of leaders. And that was fascinating
36:32
to hear how that evolution
36:34
is continuing, but I was
36:36
also really struck by
36:38
your rejection of my question
36:41
about whether leading a people business
36:43
is somehow different in type
36:45
from leading other kinds
36:47
of businesses. In your view,
36:49
to paraphrase, we're all
36:51
leadership businesses now and a
36:53
really important insight into the way you lead
36:55
and the way some of the
36:57
most significant leaders we advise lead.
37:00
So thank you. I think you have
37:03
lived up to the advisory standard
37:05
that we set ourselves in the advice
37:07
that you've given to our listeners
37:09
today. Thank you for finding the time
37:11
and joining us on Redefiners. Thank
37:13
you, Simon. It's a privilege to be
37:15
here. Thanks
37:19
for joining us on this
37:21
episode of Redefiners. For more
37:23
compelling insights from leaders across industries
37:25
and around the world, listen
37:27
to Redefiners wherever you get your podcasts.
37:29
And to learn more or to
37:31
get in contact with us, visit our
37:33
website at RussellRenals.com, find us on
37:35
LinkedIn, and follow us on X, formerly
37:37
known as Twitter, at RRA on
37:39
leadership.
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