SCCS-Podcast-The Art and Science of Call Center Success -Ri…
A Business podcast
SCCS-Podcast-The Art and Science of Call Center Success -Richard Blank from COSTA RICA'S CALL CENTER
About
What does it take to build a successful BPO company? How successful are you with your agents?
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.
In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.
Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.
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Podcast Details
Created by
RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER
Podcast Status
Idle
Started
Feb 14th, 2022
Latest Episode
May 8th, 2023Release Period
Weekly
Episodes
4
Avg. Episode Length
About 1 hour
Explicit
No
Language
English
Podcast Tags
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