In today's episode you'll learn the secret to responding rather than reacting to difficult people and stressful situations.

Dan O'Connor, the world's top communication skills expert, author, and keynote speaker not only gives you the secret to responding rather than reacting, but you'll also learn how to appear to be cool calm and collected even in the most stressful situations.

In addition to this audio, please check out the video and download the free materials that accompany this lesson here.

If you need a keynote speaker, seminar leader, personal coach, or advice on communication skills, dealing with difficult people at work, or even creating miraculous relationships, contact Dan at https://www.danoconnortraining.com, or dan@danoconnortraining.com.