Episode Transcript
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And if I was to talk to
1:19
my 26-year-old self, I
1:21
would tell that kid that you
1:23
don't have time. When your excuses
1:26
make you feel a little bit
1:28
better about the fact that
1:30
you didn't execute on what
1:32
you needed to execute on,
1:34
then they can make you
1:36
feel better, but they're not
1:39
helping you. If you want
1:41
freedom in your life, you
1:43
have to have discipline. Standing
1:45
there, lost and not doing
1:47
anything, is just waiting to
1:49
die, waiting to starve to death.
1:52
Don't let that happen. If
1:54
someone was on the extreme
1:56
end of that disease of
1:58
excuse and blame... and all
2:00
of those things. Is there
2:02
anything that you could do
2:04
or you would advise them
2:06
to do to kind of
2:08
walk back from there? When
2:11
the excuses all go away
2:13
and people can actually confront
2:15
the fact that this is
2:17
all because of me, it
2:19
hurts, but is also unbelievably
2:21
empowering because if these problems
2:23
are because of me, then
2:25
I'm capable of fixing these
2:27
problems. If you lack the
2:29
discipline to manage your time
2:31
correctly, you will end up
2:33
with no free time. Your
2:35
excuses will destroy you and
2:37
take everything that you ever
2:39
wanted from you, if you
2:41
let them. Do you actually
2:43
want to do this or
2:45
not? Because if you actually
2:47
want to do it, what's
2:49
going to stop you? What's
2:51
going to stop you? Just
2:53
about anything that comes up.
2:55
Just about any obstacle that
2:58
gets in your way, it
3:00
becomes a reason, it comes
3:02
a rationale for not proceeding
3:04
down that path. You have
3:06
to start moving forward. You
3:08
have to start taking steps
3:10
in order to improve your
3:12
perspective, change your perspective, and
3:14
worst case scenario, you figure
3:16
out that you walk the
3:18
wrong direction. Okay, now you
3:20
can walk in the other
3:22
direction. What you learn to
3:24
do is, okay, I'm going
3:26
to go forward, bring it
3:28
on. And I think if
3:30
there's anything that you learn,
3:32
it's to keep pushing through
3:34
things that suck. Your excuses
3:36
will destroy you and take
3:38
everything that you ever wanted
3:40
from you, if you let
3:42
them. When your excuses make
3:45
you feel a little bit
3:47
better about the fact that
3:49
you didn't execute on what
3:51
you needed to execute on,
3:54
Then they can make you feel better, but
3:56
they're not helping you. They're not helping you
3:58
at all. Why
4:01
is discipline equal freedom? Because the
4:03
more discipline you have in your
4:06
life, the more freedom you will
4:08
end up with. So if you
4:10
lack the discipline to exercise and
4:13
eat healthy, you will end up
4:15
being a slave to disease. If
4:17
you lack the discipline to work
4:19
hard, save your money, you will
4:22
end up. a slave to finances.
4:24
If you lack the discipline to
4:26
manage your time correctly, you will
4:29
end up with no free time.
4:31
If you have self-discipline, if you
4:33
have the discipline to save your
4:35
money and work hard and invest
4:38
your money properly, if you have
4:40
the discipline to manage your time
4:42
correctly and not waste a bunch
4:45
of time, if you have... the
4:47
discipline to exercise and eat healthy
4:49
you will end up with freedom
4:52
if you want freedom in your
4:54
life you have to have discipline
4:56
because if you're a kid right
4:58
now and you're eating dirties off
5:01
your belly I know they taste
5:03
good and there's some immediate gratification
5:05
and I get that but I'm
5:08
gonna tell you it starts right
5:10
now throw that bag of dirties
5:12
away get rid of it go
5:15
do some pushups go spend 12
5:17
dollars at the hardware store and
5:19
hang up a pull-up bar in
5:21
your room and start doing pull-ups
5:24
and if you can't do one
5:26
pull-up hang on that bar and
5:28
you're gonna start to get a
5:31
little bit stronger. You just start
5:33
to get a little bit healthier.
5:35
You start to get more focused.
5:37
You're gonna start to become more
5:40
resilient and you're gonna start to
5:42
understand the world better. And you're
5:44
gonna start to progress in every
5:47
aspect of your life. And you'll
5:49
see that if you have that
5:51
kind of discipline right now, you're
5:54
gonna end up with freedom. Because
5:56
you're sad now you're going to make a
5:58
bunch of bad decisions because you're No, no,
6:01
it doesn't work like that. It
6:03
doesn't work like that. You're
6:05
sad. Okay. You get emotional
6:07
sometimes? Okay. Got it. Now,
6:09
get control of your emotions and
6:12
carry on with your life.
6:14
And sometimes you're going to
6:16
get hit with those waves.
6:18
And that's okay. No, at a
6:20
certain point, you say, okay. My
6:22
emotions are now leading me down
6:25
the wrong path. I'm in control.
6:27
I'm not going to allow my
6:30
emotions to make my decisions.
6:32
They're in the calculus. I'm
6:34
not saying take your emotions
6:36
out of the calculus. But
6:38
they have to be one
6:41
component of your calculus, not the
6:43
whole equation. You can't pull them
6:45
out of there, or they'll bite
6:47
you. But you can't make them
6:50
the overwhelming denominator of everything
6:52
that you do. Or
6:54
it's going to be problematic.
6:56
You have to start taking steps
6:58
in order to improve your vision,
7:01
improve your perspective, change your perspective,
7:03
make some kind of progress. And
7:05
worst case scenario, you figure out
7:07
that you walk the wrong direction.
7:09
Okay, now you can go walk in
7:12
the other direction. And that's going to
7:14
be fine. But standing there, lost, and
7:16
not doing anything is just waiting to
7:18
die, waiting to starve to death. Don't
7:20
let that happen. I had to
7:22
condition people to take action even in the
7:24
seal teams. Even a young seal leader who
7:27
you would think would be by nature aggressive
7:29
and an action taker. You put them in
7:31
a pressure situation where there's not a ton
7:34
of information and they need to make a
7:36
decision. They don't want to act either. So
7:38
one of the things that I would teach
7:40
was that their default mode was to be
7:43
aggressive. Their default mode was to take action.
7:45
I would teach that. Same thing we just
7:47
discussed. I wouldn't say, hey, look, that means
7:49
you have to have to take action. But
7:52
your default setting should be I'm gonna do
7:54
something because I'd have a young seal officer
7:56
and there'd be some training mission and there'd
7:58
be a problem in a building and There'd
8:00
be a bunch of paintball flying
8:02
around there and he wouldn't want
8:05
to go solve that problem. He'd
8:07
back away from that problem. And
8:09
I would have to go like
8:11
push him in the back and
8:13
say, you see that problem over
8:16
there, you got to go solve
8:18
that problem. It's not going to
8:20
go away. You got to be
8:22
aggressive. That's got to be your
8:25
default mode is to take. Most
8:27
human instinct is to. let things
8:29
go longer and stick with the
8:31
status quo and that seems to
8:33
be on the on the front
8:36
the lowest risk in the situation
8:38
is to not do anything. It
8:40
usually appears to be the lowest
8:42
risk. So to train people to,
8:44
oh, I need to take risk,
8:47
some level of risk, take action
8:49
because in the long run, I
8:51
say seven out of ten. Seven
8:53
out of ten times, action is
8:56
better than an action. If someone
8:58
was on the extreme end of
9:00
that disease of excuse and blame
9:02
and all of those things, is
9:04
there anything that you could do
9:07
or you would advise them to
9:09
do to kind of walk back
9:11
from there to get over the
9:13
other side? Because I think we
9:15
can all think of people in
9:18
our lives and maybe even ourselves
9:20
at times who have gotten into
9:22
a chronic pattern of using excuses
9:24
and blame as a form of
9:26
self-defense. Well, unfortunately what happens a
9:29
lot and you you may or
9:31
may not have seen this But
9:33
I would assume you've seen this
9:35
at some point in your life
9:38
People and this is a term.
9:40
There's a term. It's rock bottom,
9:42
right? This is a term that
9:44
we hear for someone that's addicted
9:46
someone that's an alcoholic someone that's
9:49
physically Let themselves go someone that's
9:51
put themselves into a situation with
9:53
their finances or their work or
9:55
whatever where they reach rock bottom,
9:57
but when it when it when
10:00
the excuses all go away and
10:02
people can actually confront the fact
10:04
that This is all because of
10:06
me. And this is, it hurts,
10:09
but is also unbelievably empowering. Because
10:11
if these problems are because of
10:13
me, then I'm capable of fixing
10:15
these problems. So even though extreme
10:17
ownership hurts and is painful, it's
10:20
also liberating because now you have
10:22
control over your fate and over
10:24
your destiny. and that is a
10:26
glorious thing. Our excuse is the
10:28
opposite of extreme ownership. That is
10:31
the opposite of extreme ownership. Extreme
10:33
ownership. Extreme ownership is this went
10:35
wrong, this failed, didn't accomplish this,
10:37
and it's not the fault of
10:40
my boss, it's not the fault
10:42
of my girlfriend, it's not the
10:44
fault of my parents, it's not
10:46
the fault of the weather, it's
10:48
my fault of the weather, it's
10:51
my fault. And I'm going to
10:53
take ownership of it, and I'm
10:55
going to fix it. That's what
10:57
extreme ownership is. And this is
10:59
a very difficult thing to do
11:02
because it hurts. Because when you
11:04
look around at your life and
11:06
you look around at your job
11:08
and your financial situation and your
11:11
relationship and your physical health, and
11:13
when you look at all those
11:15
things and all the problems that
11:17
you may have with those things,
11:19
and you say the reason I
11:22
have all those problems is because
11:24
of me, that can hurt. That
11:26
can sting. And a lot of
11:28
times our ego rejects that and
11:30
makes excuses and lies. And then
11:33
we don't have to change anything.
11:35
And then nothing changes. What you
11:37
learn to do is, okay, I'm
11:39
gonna go forward. There's no, I
11:42
can't get out of this. I'm
11:44
gonna go forward, not gonna quit,
11:46
so I'm gonna go forward, bring
11:48
it on. If I'm in the
11:50
woods, which is where you are
11:53
right now, you're in the woods.
11:55
And you don't know where to
11:57
go. Because the wife's not there
11:59
anymore? The job's not there anymore.
12:01
You don't know where to go
12:04
right now. So if you're in
12:06
the woods and you don't know
12:08
where to go, start walking. What
12:10
you learn to do is, okay,
12:13
I'm gonna go forward. There's no,
12:15
I can't get out of this.
12:17
I'm gonna go forward, I'm not
12:19
gonna quit, so I'm gonna go
12:21
forward, bring it on. And I
12:24
think if there's anything that you
12:26
learn, it's to, to keep pushing
12:28
through things that suck. That, let's
12:30
go. We're going to come
12:32
back in the water, let's
12:35
go. I think that's one
12:37
of the few things that
12:39
you learn in basic seal
12:41
training is to shrug your
12:43
shoulders and go forward. This
12:46
is just something that's going
12:48
to suck and you're going
12:50
to have to push through it.
12:52
You feel like your life is
12:55
going to last a long time.
12:57
And if I was to talk
13:00
to my 26-year-old self,
13:03
I would tell that kid
13:05
that you don't have
13:07
time. And you really,
13:09
you don't know when it's
13:12
going to end. And so
13:14
get out there and do
13:16
the things you want to
13:19
do. Get out there
13:22
and get after
13:24
them now. Don't wait
13:26
another second. Take advantage
13:29
of it. Get
13:31
out there and
13:33
live and strive
13:35
to be better.
13:38
Because the life
13:41
you've got, which
13:43
I just said
13:46
was a gift, it
13:48
is a gift. So
13:51
live it. So live
13:53
it. So live it.
13:55
in pushing yourself to
13:57
the results that you
13:59
get. It's what
14:01
I think hurts kids is they
14:04
don't connect what they're doing now
14:06
with the future. I know I
14:08
didn't you know when I was
14:10
a kid I was You know,
14:12
what's the future? It's tomorrow The
14:15
future is oh the weekend. You
14:17
don't realize. Oh, there's you can
14:19
actually set yourself up what you're
14:21
doing today is connected to the
14:24
future Okay, once you make that
14:26
connection you say oh, okay. Maybe
14:28
I'll study. Maybe I'll train. Be
14:30
able to do pull-ups out of
14:32
the gate, sure. Are there kids,
14:35
some kids that can learn their
14:37
time tables really quickly? Sure, you're
14:39
not gonna be great at everything,
14:41
but you can get better. As
14:44
long as you have the discipline,
14:46
put your mind to it, and
14:48
are willing to work hard. So
14:50
you're always learning and growing, and
14:52
I was always learning until the
14:55
day I retire, because it's not
14:57
a boom, this happened and everything
14:59
changed. It's a constant addition of
15:01
skill set and repetition of situations
15:04
where you become competent. at your
15:06
job. The fear of getting shot
15:08
or killed is not on your
15:10
mind when you're in the moment.
15:13
You know, it'll build up when
15:15
you're waiting to go out. You
15:17
know, there's times you're waiting to
15:19
go out and you're thinking yourself,
15:21
okay. There's a lot of bad
15:24
things going on out there and
15:26
some of them have happened to
15:28
me. But I think at some
15:30
point you realize that there's nothing
15:33
you can do about that. I
15:35
mean, other than just quit. and
15:37
just resign yourself to a life
15:39
of cowardness. But if you opt
15:41
to not do that, and you
15:44
step up and say, okay, I'm
15:46
ready. And if I die, I
15:48
die. And once you overcome that,
15:50
then nothing else to be afraid
15:53
of. When we deployed to Iraq
15:55
in 2006, we'd been fighting since
15:57
2003 and we'd had very few
15:59
casualties in the seal teams. that
16:01
had experienced their teammates killed in
16:04
action was minuscule. And so there
16:06
was no preparation other than what
16:08
I had taken away from reading
16:10
about combat for my whole life.
16:13
What I did was what I
16:15
knew how to do was work.
16:17
And that's literally what I told
16:19
my guys was we've crossed a
16:21
line. And there's no there's no
16:24
possible way to replace or describe
16:26
or overcome the amount of just
16:28
Heart-wrenching sadness that you feel when
16:30
you lose a teammate. I didn't
16:33
know what to do and I
16:35
didn't know what to say. First
16:37
time. First time, second time, third
16:39
time. Relevant good time. What I
16:41
did was and I told my
16:44
guys I don't know what to
16:46
do. I don't know what to
16:48
tell you. The only thing that
16:50
I know to do is to
16:53
go back to work. I do
16:55
know this, if Mark was here,
16:57
he would want us to go
16:59
back to work. And so we're
17:01
going to lock and load our
17:04
weapons, and we're going to go
17:06
do what we do. In World
17:08
War II, in World War I,
17:10
there would be days where thousands
17:13
upon thousands were killed. And so
17:15
that offered me a small bit
17:17
of perspective to think to myself
17:19
that human beings, we can feel
17:21
like we're special, and we can
17:24
feel like no one's ever been
17:26
through what I've been through. and
17:28
the world is hard for me
17:30
and easier for everyone else. Well,
17:33
the reality is that's not true.
17:35
And we're not special. And the
17:37
things that people go through, other
17:39
people have gone through, most likely,
17:41
much, much worse and much more
17:44
significant. So that, to me, was
17:46
a, it gave me at least
17:48
some level of perspective to realize
17:50
that other... Warriors had gone through
17:53
this before. This was my turn
17:55
and this is how I'm going
17:57
to try and handle it. I've
18:01
got that going on. And I
18:03
need to control it. So when
18:06
people start getting emotional, when
18:08
guys get killed, how do
18:10
I get control over that?
18:13
I absolutely have to control
18:15
my own emotions. Because it's
18:17
your guys. And believe me,
18:19
when you lose one of your guys,
18:21
you want to kill everyone. And
18:23
you know you can't. And you
18:25
know you shouldn't. So
18:28
you have to detach from your emotions, you
18:30
have to get control of them, and
18:32
you have to make sure that you
18:34
lead your men in the right direction,
18:36
so they don't do something that is not
18:38
the right thing to do. One of my
18:40
answers for people, when they say, hey,
18:42
how can I get better at
18:44
detaching control my emotions, I tell
18:46
them to start training Jiu-Jitsu, because
18:48
you're going to get tapped in
18:51
Jiu-Jitsu. Your ego is going to get
18:53
smacked around so hard, you're going to
18:55
lose your mind. and the more the
18:57
more the matter you get the more
18:59
aggressive you are the more you're gonna
19:01
get beat down and the worse it's
19:03
gonna be so you have to learn
19:05
to control your emotions no doubt about
19:07
it and then what you have to
19:09
do is you have to start practicing
19:11
it all the time you have to
19:13
start paying attention to the to the
19:15
the red flags that go up when
19:17
I start raising my voice at you
19:19
I go oh that's that's your emotion
19:22
and for me like the minute I
19:24
feel some sort of anger, some sort
19:26
of jealousy, some sort of frustration. Most
19:28
of the time, I go,
19:30
oh, you're getting mad, that's
19:32
your ego. That's your, you're
19:34
getting emotional about this. Take
19:36
a step back and listen
19:38
to what the other person
19:40
is saying. Take a step
19:42
back and try and understand
19:44
what they're trying to say.
19:46
Because sometimes, you know, if
19:48
you're not a very articulate
19:50
person, you're just making me
19:52
mad. It's only because I
19:55
don't understand what you're trying to
19:57
say take a step back. Let's
19:59
talk through it. So Pay attention to, you know,
20:01
I always talk about when you're sending an
20:03
email to someone and you're typing like this,
20:05
don't send that email. That's not a good
20:07
email to send. That's an emotional email. Wait,
20:09
write it out, fine. And then save it
20:11
and read it later and you'll realize, oh
20:13
yeah, I was really mad about something and
20:15
I was really frustrated. So,
20:17
how do you do it? You practice it,
20:19
you pay attention to your emotions and you get
20:21
control of them. Can
20:27
you teach that? That, let's go. We're
20:30
gonna jump back in the water,
20:32
let's go. I think that's one of
20:34
the few things that you learn
20:36
in basic seal training is to shrug
20:39
your shoulders and go forward. What
20:41
you learn to do is, okay, I'm
20:43
gonna go forward. There's no, I
20:45
can't get out of this. I'm gonna
20:47
go forward, I'm not gonna quit,
20:49
so I'm gonna go forward, bring it
20:51
on. If
20:53
you have discipline, you
20:55
will attain freedom. Train,
21:02
study, work,
21:06
practice. Train, study,
21:08
work, practice, train,
21:11
study, work, practice. Standing
21:15
there lost and not doing
21:17
anything is just waiting to die,
21:19
waiting to starve to death.
21:21
Don't let that happen. Your excuses
21:23
will destroy you and take
21:25
everything that you ever wanted from
21:27
you if you let them.
21:29
When your excuses make you feel
21:31
a little bit better about
21:33
the fact that you didn't execute
21:35
on what you needed to
21:37
execute on, then
21:39
they can make you feel better but they're
21:41
not helping you. If you want freedom in your
21:43
life, you have to have discipline. Start
21:47
now, go do something that's hard.
21:49
Go try and accomplish something that's hard.
21:51
You may win, you may lose,
21:53
you may succeed, you may fail. I'll
21:55
tell you what, you'll be better.
21:57
If you don't accept that challenge, Don't
22:00
step up and step into that
22:02
cold water. This is not a
22:04
good move. Don't do that. Don't
22:07
do that. Just get up.
22:09
Move towards that challenge, whatever
22:11
that challenge is. Move towards
22:13
that challenge and go attack
22:15
it. You have to start
22:17
moving forward. You have to
22:19
start taking steps. in order
22:21
to improve your vision, improve
22:23
your perspective, change your perspective,
22:25
make some kind of progress,
22:28
and worst case scenario, you
22:30
figure out that you walk
22:32
the wrong direction. Okay, now
22:34
you can go walk in
22:36
the other direction. What you learn
22:38
to do is, okay, I'm gonna
22:40
go forward, not gonna quit, so
22:42
I'm gonna go forward, bring it on.
22:44
And I think if there's anything
22:46
that you learn, it's to
22:49
keep pushing through things that
22:51
suck. to exercise and eat
22:53
healthy, you will end
22:55
up being a slave to
22:57
disease. If you lack
23:00
the discipline to work
23:02
hard, save your money,
23:04
you will end up a
23:06
slave to finances. If
23:09
you lack the discipline
23:11
to manage your time
23:13
correctly, you will end
23:16
up with no free
23:18
time. If you have
23:21
self-discipline, if you have the discipline
23:23
to save your money and work
23:25
hard and invest your money properly,
23:27
if you have the discipline to
23:29
manage your time correctly and not
23:31
waste a bunch of time, if you
23:34
have the discipline to exercise and eat
23:36
healthy, you will end up with freedom.
23:38
You've got to be aggressive to make
23:40
things happen. I mean, if you don't,
23:43
if you're not aggressive with things, they
23:45
don't happen, they don't move. So you're
23:47
always learning and growing and I was
23:49
always learning until the day I retire.
23:52
And people can actually confront the fact
23:54
that this is all because of me
23:56
and this is, it hurts, but is
23:59
also unbelievably empowered. Because if
24:01
these problems are because of
24:03
me, then I'm capable of
24:05
fixing these problems. So even
24:07
though extreme ownership hurts and
24:09
is painful, it's also liberating
24:11
because now you have control
24:13
over your fate and over
24:15
your destiny, and that is
24:18
a glorious thing. I'm not
24:20
saying take your emotions out
24:22
of the calculus, but they
24:24
have to be one component
24:26
of your calculus, not the
24:28
whole... The equation has to
24:30
include emotions, yes. Logic, yes.
24:32
Future, yes. Goals, yes. Family,
24:34
yes. Work, yes. Finances, yes.
24:37
All those things have to
24:39
be in the calculus. Emotions
24:41
has to be a part
24:43
of that calculus. You can't
24:45
pull them out of there,
24:47
or they'll bite you. But
24:49
you can't make them the
24:51
overwhelming denominator of everything that
24:54
you do. Or it's going
24:56
to be problematic. Extreme
24:58
ownership is this went wrong this failed
25:01
didn't accomplish this and it's not the
25:03
fault of my boss it's not the
25:05
fault of my girlfriend it's not the
25:08
fault of my parents it's not the
25:10
fault of the weather it's my fault
25:12
and I'm gonna take ownership of it
25:14
and I'm gonna fix it that's what
25:17
extreme ownership is and this is a
25:19
very difficult thing to do because it
25:21
hurts because when you look around at
25:23
your life and you look around at
25:26
your job and your financial situation and
25:28
your relationship and your physical health. And
25:30
when you look at all those things
25:33
and all the problems that you may
25:35
have with those things, and you say
25:37
the reason I have all those problems
25:39
is because of me, that can hurt.
25:42
That can sting. And a lot of
25:44
times, our ego rejects that and makes
25:46
excuses and lies. And then we don't
25:48
have to change anything. And then nothing
25:51
changes. I would love to be able
25:53
to give you this profound anchor that
25:55
people need to have. But it's like,
25:57
oh, do you want to do this
26:00
or not? Which is what I think
26:02
a lot of it boils down to.
26:04
Do you actually want to do this
26:07
or not? Do you actually want to
26:09
do this or not? Because if you
26:11
actually want to do it, what's going
26:13
to stop you? Just about anything that
26:16
comes up. Just about any obstacle that
26:18
gets in your way becomes an excuse.
26:20
It becomes a reason, it comes a
26:22
rationale for not proceeding down that path.
26:25
If I want to have influence over
26:27
you, what do I have to do?
26:29
I actually have to allow you to
26:31
influence me. How do I get you
26:34
to trust me? I have to put
26:36
trust in you. One of the worst
26:38
situations you can be in. is when
26:41
you think that the little moves that
26:43
you're making, no one can see them.
26:45
And it's so obvious to everybody else.
26:47
Everybody else is watching can see exactly
26:50
what you're doing. You think, oh, they
26:52
can't, they can't see the maneuvers that
26:54
I'm making to take care of myself.
26:56
No, they see, everybody sees, and it
26:59
ends up destroying you. I have to
27:01
open my mind up and allow you
27:03
to influence me. If I just stick
27:05
with my own ideas, you're, care about
27:08
me. What do I have to do?
27:10
I have to care about you. And
27:12
by the way, in my opinion, these
27:15
are the components of a relationship. Yes,
27:17
yes. If we listen to each other,
27:19
if we don't listen to each other,
27:21
we don't have a relationship. If we
27:24
don't respect each other, we don't have
27:26
a relationship. If we're not influenced by
27:28
each other, we don't have a relationship.
27:30
So... If we don't care about each
27:33
other, obviously we don't have a relationship.
27:35
So when you want to build a
27:37
relationship, what do you have to do?
27:39
You have to listen to the other
27:42
person. By the way, this applies to
27:44
your employees, it applies to your spouse,
27:46
it applies to everyone. If you want
27:49
them to listen to you, you have
27:51
to listen to them. And you can't
27:53
just, you know, I'll stop talking.
27:55
As I prepare my
27:58
counter for what
28:00
you're saying right now
28:02
It's like I'm literally going to listen to what you
28:04
have to say and try and open up
28:06
my mind and open up my perspective So
28:08
that I understand your world as as well
28:10
as I possibly can I'm going to integrate
28:13
that into what my thoughts are and we're
28:15
going to come to an understanding We're going
28:17
to move forward with a better solution So
28:19
the idea of barking orders the military or
28:21
any organization can be run through Authoritarian
28:24
Dictatorship look you can make it work
28:26
for a little while But it's not a
28:28
long -term solution and that's what you got
28:30
to watch out for What
28:38
I do when my boss wants all the credit,
28:40
what do I do? And
28:43
what do I do when I've got a Young
28:45
individual that has a lot of potential, but
28:47
they're not really Taking advantage of it. They're
28:49
not motivated to make things happen. What do
28:51
I do that? So
28:55
many kids these days miss out
28:57
on the fact of the
28:59
correlation between working and studying and
29:01
Pushing yourself to the results
29:04
that you get It's
29:06
what I think hurts kids is they
29:08
don't connect what they're doing now with the
29:10
future I know I didn't you know when
29:12
I was a kid. I was you know,
29:14
what's the future? It's tomorrow The future
29:16
is all of the weekend. You don't realize.
29:18
Oh, there's you can actually set yourself up
29:20
What you're doing today is connected to the
29:22
future Okay,
29:25
once you make that connection you say, okay, maybe
29:27
I'll study maybe I'll train maybe I'll work out
29:29
harder You can start doing those things because you
29:31
can improve and you can have a better life
29:33
Sure, are there some kids that are gonna be
29:35
able to do pull -ups out of the gate? Sure,
29:37
are there kids some kids that can learn their
29:39
time tables really quickly? Sure You're not gonna you're
29:41
not gonna be great at everything, but you can
29:43
get better As long as you have the discipline
29:45
put your mind to it and are willing to work
29:47
hard If
29:51
I'm manipulating you I'm trying to
29:53
get you to do something if I'm leading
29:56
you I'm trying to get you to
29:58
do something and many of the tools are very
30:00
similar. So what's the difference between
30:02
me leading you and me manipulating
30:04
you? It's very easy for me
30:06
to answer that question. If I'm
30:09
manipulating you, I'm trying to get
30:11
you to do something that's going
30:13
to benefit me. If I'm leading,
30:15
I'm trying to get you to
30:17
do something that's going to benefit
30:19
you, it's going to benefit the
30:21
team, and it's going to benefit
30:24
the mission. So for me, those
30:26
are those are too easy. Those
30:28
are too easy. It's real obvious.
30:30
And by the way, if I'm a manipulator,
30:32
I can get away with that for a
30:34
little while, but eventually you're going to look
30:36
at me for what I am. You're going
30:39
to see that the maneuvers I'm making, the
30:41
tools I'm using, I'm utilizing those tools for
30:43
my own benefit. And as soon as you
30:45
see that, you won't fully support me. You
30:47
won't. The same goes for what I'm trying
30:50
to make you do something good for yourself
30:52
and for yourself and for the team. You're
30:54
going to see that too. And you're going
30:56
to say, he actually cares about me. That's
30:59
what he's doing this for. And when you
31:01
know I care about you, you'll do anything
31:03
for me. I mean, that's what it boils
31:05
down to. Oh, I want to give you
31:07
hard criticism. How do I give you heart
31:10
criticism? The first thing I have to do
31:12
is make sure that you understand I care
31:14
about you, which is not easy to do.
31:16
And it's not always obvious. But if you
31:19
know that more than anything else, what I
31:21
want, Hey Tom I'm looking
31:23
at the outcome of the last project
31:25
and you were like three weeks past
31:28
the time I Think there's some things
31:30
that we can do to kind of
31:32
make you a little bit more efficient
31:34
in leading these things If you know
31:36
that my number one thing is that
31:38
I care about you you're gonna be
31:41
all years? To an extent because
31:43
guess what percentage of
31:45
the world is truly
31:47
open for criticism? Oh,
31:49
it's tiny! There's so
31:52
few people that are
31:54
truly open to
31:56
criticism. How do
31:58
you... to gain influence and
32:01
respect. Like, what's that process? If I want
32:03
to gain the ability to influence you, well
32:05
then what I have to do is give
32:07
you the ability to influence me. And when
32:09
I say, hey, here's what we're trying to
32:12
make happen, here's what I want to do,
32:14
and you say, well, I think we should
32:16
do it like this. You know what I
32:18
should say? Okay, well, well, let's take a
32:21
look at that. The more I allow you
32:23
to influence me, the more open your mind
32:25
gets for me to influence you. Respect. Same
32:27
thing. If I treat you like you're a
32:29
plebe, like you don't matter, you're not going
32:32
to respect me at all. But if I
32:34
treat you with respect and respect you, when
32:36
you try and talk to me, I listen
32:38
and I respect what you're saying and I
32:41
try and understand it fully, then your respect
32:43
for me is going to go up as
32:45
well. So when you want to earn respect,
32:47
give respect. When you want to earn influence,
32:49
give influence. We want to earn trust and
32:52
give trust. All those three are related. There's
32:54
a word that people bring up a lot,
32:56
and I think they're pretty interchangeable, and it's
32:58
relationships and trust. Trust is built on relationships,
33:01
relationships are built on trust. If you don't
33:03
trust me, we don't really have a relationship.
33:05
The more deeply you trust me, the better
33:07
relationship we have. When I say that, career
33:09
in the Navy and the SEAL teams. Just
33:12
about every single thing that I ever did
33:14
was through relationships. So the amount of times
33:16
that I looked at one of my subordinates
33:18
and said, no, you will do what I'm
33:21
saying because I'm in charge. I don't think
33:23
I actually honestly ever said that one single
33:25
time. I think it was always, hey, this
33:27
is what we got to get done. How
33:29
do you think we should do it? Do
33:32
you think this is smart? And it was
33:34
all based on relationships and up the chain
33:36
of command too. There was never a time
33:38
that one of my bosses said, hey Jaco,
33:41
shut up. and you do what I told
33:43
you to do. There was never a time
33:45
that one of my bosses said that to
33:47
me. There was, you know, if I had
33:49
a question, if I pushed back, they gave
33:52
me legitimate answers. If they didn't have good
33:54
answers, then they would modulate or change what
33:56
it is that they were telling me to
33:58
do. So how do I build trust with
34:01
you? So if you're above me in the
34:03
chain of command, if you ask me to
34:05
do something as my boss, I do it.
34:07
And if you want me to deliver this
34:09
project by this date, I deliver it earlier
34:12
and I deliver it to the best of
34:14
my ability above and beyond what you expected.
34:16
And you say, oh wow, when I ask
34:18
Jako to do something, he actually does it.
34:21
And that's where it starts. It starts with
34:23
that right there, with me performing, me offering
34:25
advice, me taking what you ask me to
34:27
do and doing it. That's the number one
34:29
thing. If we flip those roles, and now
34:32
I'm in charge of you, how do I
34:34
build trust with you. Well. What I do
34:36
is I give you a project. And instead
34:38
of me giving you a project and then
34:41
saying, hey, here's how I want you to
34:43
do this and here's how I want you
34:45
to do the next part, instead I say,
34:47
hey, here's a project, let me know how
34:49
you want to do it. And then you
34:52
go figure out how you want to get
34:54
done. And I don't micromanage you and I
34:56
don't ask you a million questions about it
34:58
and tell you don't do it like that,
35:01
do it, do it, and what does that
35:03
I tell you that I tell you that
35:05
I trust you that I trust you, that
35:07
I trust you, that I trust you, that
35:09
I trust you, that I trust you, that
35:12
I trust you, that I trust you, that
35:14
I trust you, that I trust you, that
35:16
I trust you, that I trust you, that
35:18
I trust you, that I trust you, that
35:21
I trust you, that I trust you, that
35:23
I trust you, that I trust you, that
35:25
I trust you, that I trust you If
35:27
something goes wrong, instead of me jumping down
35:29
your throat and hanging you out to dry
35:32
and making you an example in front of
35:34
everyone, I say, hey, let's figure out what
35:36
went wrong. Did I not support you well
35:38
enough? Did I not give you what you
35:41
needed? And so you realize, oh, he's not
35:43
going to hang me out to dry. He's
35:45
going to give me the support. He's going
35:47
to try and teach me if something goes
35:50
wrong, instead of trying to drop the hammer
35:52
on me. So when I say, hey Tom,
35:54
here's the project I want you to get
35:56
done, can you take a look at it
35:59
and tell me how you want to get
36:01
it done? and you come back to me,
36:03
you know, three days later, and you say,
36:05
hey boss, I was looking at this thing,
36:08
and it's just not possible. And I don't
36:10
say, well, actually it is possible, so I've
36:12
already thought it through, here's how you need
36:15
to do it. Instead I go, well, what
36:17
do you think our real challenges are? And
36:19
then you say, well, you know, we can't
36:21
get the supplies in time. And then you
36:24
say, well, and also, we don't have enough
36:26
manninging. And I. And I say, and I
36:28
say, and I say, and I say, and
36:30
I say, and I have enough Manning. And
36:33
I say, and I say, and I say,
36:35
and I say, and I say, and I
36:37
say, I say, I, I, I, I, I,
36:40
I, I, I, I, I, I, I, I,
36:42
I, I, I, I, I, I, I, I,
36:44
I, I, I, I, And you say, well,
36:46
you know, they're coming across the country on
36:49
a truck. And so it's going to take
36:51
a week and a half for them to
36:53
get here. And we don't have enough people
36:55
because it's going to take 190 man hours
36:58
in this amount of time. And I only
37:00
have three guys. So it's impossible. And I
37:02
go, is there any other way to ship
37:05
stuff across the country? I guess we could.
37:07
We could fly, but it's going to be
37:09
more expensive. Oh. Okay. Well, how much more
37:11
expensive? Eventually, you're going to come to the
37:14
solution. You're going to come to the solution.
37:16
And I'm going to be happy that you
37:18
come to the solution. Or, there's a chance
37:20
that you actually say, hey, Jocco, it's not
37:23
possible. And here's why. And you tell me
37:25
something that I didn't foresee. Because I'm at
37:27
a higher level, I'm elevating, I'm working on,
37:30
I'm overseeing 14 different projects. I'm legitimately asking
37:32
these questions. I'm not doing this, okay, well
37:34
we're going to get you there, and that's
37:36
what's going to happen. I already know the
37:39
outcome. No, I think I know the outcome,
37:41
but I'm not sure of it. You know
37:43
how many times I'm sure of what the
37:45
outcome's going to be? Not very often. So
37:48
the truth is, I am, I'm being totally
37:50
transparent. I'm asking legitimate questions. I think I
37:52
know the answers. I think they're going to
37:55
lead to the right place. It's okay to
37:57
let that run its course. So most of
37:59
the time people don't want to get that
38:01
direct feedback and in fact sometimes when I
38:04
hear people say I'm just going to get
38:06
direct with this person. I'm just going to
38:08
let them know exactly what they're screwing up.
38:10
Almost always, that's a bad idea. Now, and
38:13
there's some people that sit there and they
38:15
say, well, that's weak or whatever, but it's
38:17
not. Because I'm going to get the message
38:20
to you, I'm just going to deliver it
38:22
in a way that you accept
38:24
it more, that your mind is open
38:26
to it. That's what I'm trying to
38:28
do as a leader. I need to get this information to you. Now,
38:30
this will escalate over time. And if I've tried, you know, if I said,
38:33
hey, Tom, I think we could do this better, and you still fail, and
38:35
I say, hey Tom, maybe you should try this, and you still fail. And
38:37
then I say, hey Tom, I think this is the way you should go,
38:39
and you still fail. And then I say, hey Tom, I think this is
38:41
the way you should go, and you still fail. I think this is the
38:43
way you should go. And I think this is the way you should go.
38:45
And I think. And I think this is the way you should go, and
38:48
I told you should go, and I told you should go, and I told
38:50
you should go, and I told you should go, and I told you should
38:52
go, and I told you should go, and I told you should go, and
38:54
I told you should go, and I told you should go, and I told
38:56
you should go, and I, and I, and Almost
38:59
never you get someone that is
39:01
so thick-headed that they're not
39:03
gonna listen to you. And when they
39:05
are, it's because they have a giant ego.
39:07
It's because their ego, they can't see
39:09
the fact that, oh, I'm making some
39:12
real bad mistakes. And by the
39:14
way, when you've delivered them, that final
39:16
message of like, hey, here's exactly what
39:18
you're screwing up, what they say is,
39:20
you know, you just don't know what
39:23
it's like in my shoes. And that
39:25
you can't help them. So
39:28
you have to detach from your emotions, you
39:30
have to get control of them, and
39:32
you have to make sure that you
39:34
lead your men in the right direction.
39:36
So they don't do something that is
39:38
not the right thing to do. The matter
39:40
you get, the more aggressive you are, the
39:43
more you're going to get beat down. And
39:45
the worse it's going to be. So you
39:47
have to learn to control your emotions. No
39:49
doubt about it. And then what you have
39:52
to do is you have to start practicing
39:54
it all the red flags that go up.
39:56
When I start raising my voice at you
39:58
I go, oh, that's that's And for
40:00
me, like the minute I
40:02
feel some sort of anger,
40:05
some sort of jealousy, some
40:07
sort of frustration, most of
40:09
the time, I go, oh,
40:11
you're getting mad, that's your
40:13
ego. That's your, you're getting
40:15
emotional about this. Take a
40:17
step back and listen to
40:20
what the other person is
40:22
saying. Take a step back
40:24
and try and see what
40:26
they're trying to say. Just
40:30
just help people learn the lessons that I've
40:33
learned so they don't have to learn them
40:35
for themselves There's a lot of mistakes that
40:37
I've made There's a lot of I've been Blessed
40:39
that I've been very lucky to have been through
40:41
what I've been through to been around the people
40:43
that I've been around To learn the things that
40:46
I've been blessed and lucky enough to be
40:48
able to learn and I don't want to
40:50
hoard them I want to give them away
40:52
So that's why I'm doing what I'm doing
40:54
and trying to help people as much as
40:56
much as I can The
41:17
The new Boost Mobile network is offering unlimited talk, text, and data
41:19
for just $25 a month for life. That sounds like a threat.
41:21
Then, how do you think we should say it? Unlimited talk, text,
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and data for just $25 a month for the rest of your
41:25
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41:27
for just $25 a month for the rest of your life? I
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don't know. Until your ultimate mobile mobile, for just $25 a month,
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for just, for just, for just 25, for just, for just,
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for just, for just, for just, for just, for just, for
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just, for just, for just, for just, for just, for just,
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for just, for just, for just, for just, for just, for
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just, for boost unlimited plan. on the boost unlimited plan.
41:48
Work management platforms. Ugh. Endless
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onboarding, IT bottlenecks, admin requests.
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But what if things were
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