Episode Transcript
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0:00
Over my career acquiring and scalar businesses for
0:02
acquisition.com I've done a lot of deals. I
0:04
want to put the five most brutally effective
0:06
tactics that I know in one video for
0:08
you. A lot of these things I didn't
0:11
actually learn from books. I learned them from
0:13
mentors and actually seeing them do it and
0:15
learning like in the streets in the real
0:17
world. Most itty bitty tactics like don't actually
0:20
drive the needle, but these five actually have
0:22
gotten deals done and improve my situation or
0:24
standing in the deal. So let's talk about
0:26
it. There's three contexts that you're going to
0:29
use each of these skills with. The
0:31
first is with employees, and this goes
0:33
both ways. You're an employee trying to
0:35
negotiate with an employer, then that applies.
0:38
The second is going to be vendors.
0:40
Now this also applies. Now this also
0:42
applies if you're a vendor. Now this
0:44
also applies if you're a vendor who's
0:47
dealing with customers. And then third, you've
0:49
got what I would consider partners. This
0:51
is when you do deals, things like that.
0:54
Even if you don't have a business,
0:56
you are an employee. And if you
0:58
are an employee and you don't want
1:00
to use that, you certainly have vendors
1:02
that come to your house and do
1:04
things for you. Like, this is the
1:07
fruit of life. You have to negotiate
1:09
and you get what you negotiate, not
1:11
what you deserve. That may sound
1:13
not fair, but it's also the
1:15
truth. Number one, this is actually
1:17
from a Harvard business school thing
1:19
that I learned from Sharon Servataa.
1:22
It's called Batna. So what does this
1:24
really mean? Research has shown that having
1:26
strong badna, basically a strong alternative, gives
1:28
you significant leverage in negotiations. Negotiations is
1:30
all about leverage. London Business School did
1:32
a study and they found that negotiators
1:34
who know their alternatives set higher aspirations
1:36
so they ask for more. They make
1:38
more aggressive first offers and they negotiate
1:40
ultimately better outcomes. So your batna serves
1:42
as almost like an anchor, a counter
1:44
anchor that you have in the back
1:46
of your mind of what you're negotiating
1:48
with. It's kind of like a source
1:50
of power. It's a decision standard that
1:52
you only accept deals that are better
1:54
than your best alternative. You can think
1:56
about this in any setting. So if
1:58
you're with any setting. 10s, if a
2:01
seven comes along, you're like, well, my alternative
2:03
is a 10, so I'm only dealing with
2:05
10s. If someone says, hey, I'll be willing
2:07
to buy all of your inventory for 10
2:09
bucks a piece, and somebody else comes along
2:11
and says, I'll do it for nine. Instead
2:13
of just saying, no, you're like, I'll do
2:15
it for 1050, or I'll do it for
2:17
11, you can edge them up, but if
2:19
you know that it's not gonna matter, then
2:21
it's not gonna matter. that we like a
2:23
lot. I really like the house we have.
2:25
My best alternative to buying this house is
2:27
doing nothing and just enjoying the home that
2:29
I already have. They're in a terrible position
2:31
because right now I know that they haven't
2:33
had anyone else who's bid on the property
2:35
because it's aggressively priced off to put that
2:37
way. It's them versus me and it's who
2:39
wants it less. The reason badness is so
2:41
important because you're like, okay, I get that,
2:43
how do I have a best alternative to
2:45
a negotiated agreement? You win negotiations and I'm
2:47
starting with this one because I think it's
2:49
all five of this or six or ones
2:52
that I'm going to show you're going to
2:54
be so important. But this one is probably
2:56
the greatest source of psychological power. And you
2:58
do this before you do this before you
3:00
sit down to the table. me going to
3:02
look at these homes, I know I don't
3:04
have to buy the homes. When I was
3:06
selling gym launch and prestige labs, I was
3:08
like, I can just keep the businesses and
3:10
they'll just keep making me money. I don't
3:12
need to sell them. And from negotiating for
3:14
that position, you only want to sell when
3:16
you don't want to sell. You only want
3:18
to sell when you don't want to buy,
3:20
because you have something else. If you're looking
3:22
for jobs as an employee, you want to
3:24
negotiate when you already have another offer. You
3:26
can only do that so many times before
3:28
you start losing goodwill. So you have to
3:30
make sure that you're balancing that well. If
3:32
you're dealing with a vendor, then you're like,
3:34
OK, I'm going to get multiple bids before
3:36
I'm going to decide to work with you.
3:38
Because these are what I'm considering. You'll get
3:40
so educated from actually negotiating four or five,
3:42
six of these vendor agreements that you'll learn
3:45
other terms that other people include that you
3:47
can use, which a later strategy that I'll
3:49
explain. first offer within the negotiation with one
3:51
guy, but then you have that offer compared
3:53
to all the other officers you're ultimately you'd
3:55
get to do the work. On the vendor
3:57
side... It's reversed. What's my best alternative? What
3:59
are my other customers? If I've got 20
4:01
other customers, you've got people banging on the
4:03
door, it's a supply demand thing. So I've
4:05
got more demand for my services than I
4:07
have supply. And so if you don't want
4:09
it, don't worry, I've got another customer behind
4:11
you. And so if you don't want it,
4:13
don't worry, I've got another customer behind you.
4:15
And so this is the leverage, that we've
4:17
got another customer behind you. And so this
4:19
is the same. Don't worry, I've got another
4:21
customer wanting, I've, I've, I've, I've, I've, I've,
4:23
I've, I've, I've, I've, I've, I've, I've, I've,
4:25
I've, I've, I've, I've, I've, I've, I've, I've,
4:27
I've, I've, I've, I've, I've, I've, I've, I've,
4:29
I've, I So no matter what, all of
4:31
this is one before you sit down to
4:33
the table. Right now, if you sit down
4:35
and you need this deal and you have
4:37
no other offers, all the little tactics that
4:40
you can try, sure, you can try to
4:42
do it, but the things that it's just
4:44
trying to win at poker, only on bluffing.
4:46
It's a bad position to be in. I
4:48
would rather have pocket aces. If you have
4:50
other offers, there's two different ways of thinking
4:52
about this. So one is, you can be
4:54
overt about it. If you can't, no worries,
4:56
we don't even waste time. The other way
4:58
is that you just have it in the
5:00
back of your mind, and then you just
5:02
see what you can get, because the thing
5:04
is, somebody else is giving you a $10
5:06
offer. If you say, hey, I've got a
5:08
$10 offer, maybe this person will just beat
5:10
it by 1025. But if you have the
5:12
confidence that you know you're going to sell
5:14
the confidence that you're, maybe this person will
5:16
just beat it by 1025. But if you
5:18
have the confidence that you know your plan
5:20
B is not because you know your plan
5:22
B is not bad. Real quick, if you're
5:24
a business owner and you're not growing as
5:26
fast as you'd like, I'd like to give
5:28
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more importantly, where they got stuck, and how
5:41
they got past it. And so we broke
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actually help you, decontrain the business, and you're
6:13
trying to scale, we'd love to help you
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out. We'd love to help you. We'd love
6:17
you. Now the second is a big one
6:19
and a lot of negotiation books and courses
6:21
and stuff talk about this and people are
6:23
like hey I'm not trying to anchor here
6:25
it doesn't matter if you say I'm not
6:27
trying to anchor here it's an anchor and
6:30
anchor is the first number that is set
6:32
in a negotiation If you're like, hey, what
6:34
do you think you'd be willing to do
6:36
this for? And someone's like, ah, I was
6:38
thinking, I could maybe do it for $2,000.
6:40
That's now the anchor. You want to get
6:42
less than that? And you were like, shoot,
6:44
I was hoping for 500. Well, something you
6:46
should have said 500 first, because now they're
6:48
2000 is ridiculous. You should have said 500
6:50
first, because now they're 2000 is $500. You
6:52
should have said 500 first, because now they're
6:54
2000, because now they're 2000, you should have
6:56
said, you should have said, you should have
6:58
said 500 first, you should have said, you
7:00
should have said, you should have said 500,
7:02
you should have said 500, you should have
7:04
said 500 first, you should have said 500,
7:06
you should have said 500 first, you should
7:08
have said, you should have said 500 first,
7:10
because now, you should have said 500, you
7:12
should have said 500 first, because now, you
7:14
should have said 500 first, because now, because
7:16
now you're like no I love so much
7:18
money on the table so I'll give you
7:20
a little pro tip that I've learned being
7:23
on the other side of this if I
7:25
have somebody who comes to me and says
7:27
hey I'll do it for $2,000 and I
7:29
would have paid five and I say yeah
7:31
$2,000 works the next thing I do is
7:33
I say hey and if you were curious
7:35
of whether I would do it for $2,500
7:37
I wouldn't have done it. And the thing
7:39
is that it puts them at ease, that
7:41
like, you know what, you wouldn't have done
7:43
more. And what happened is I bought a
7:45
super expensive penhouse a few years ago. And
7:47
after I bought it, the guy who sold
7:49
it to me, obviously a wealthy guy too,
7:51
he said, hey, we accepted your first offer,
7:53
he got, he said, hey, we accepted your
7:55
first offer, and you're first offer, and you're,
7:57
he said, hey, we accepted your first offer,
7:59
I was, I have no idea. But in
8:01
the moment, actually, actually, like, like, like, like,
8:03
like, like, like, like, like, like, like, like,
8:05
like, like, like, like, like, like, like, like,
8:07
like, like, like, like, like, like, like, like,
8:09
like, like, like, ease by just saying hey.
8:11
I wouldn't have done it for any less.
8:13
I wouldn't have done it for any more,
8:15
whatever. What's interesting is that Daniel Nobles Prize
8:18
winner figured out that people give excessive weight
8:20
to the initial information and make insufficient adjustments
8:22
from that starting point. It's a psychological bias.
8:24
Basically, it's like you want to anchor as
8:26
high as possible. That's possible. Basically, it's like
8:28
you want to anchor as high as possible.
8:30
That's why I'm a big advocate of getting
8:32
the whole negotiation numbers to way way way
8:34
way way way way way way higher. was
8:36
thinking 10, their increments now become the entirety
8:38
of what they were willing to pay. They're
8:40
going to be like, can you do it
8:42
for 80? All of a sudden we're thinking
8:44
in $20,000 increments. As a side note, you
8:46
can also incur increments. So explain what that
8:48
means. I'll actually walk you through the house
8:50
negotiation that I'm actively in right now. The
8:52
house was listed at $25 million. Then they
8:54
dropped it to $20 million. They
8:56
countered and said we'll do it for
8:59
16-9 So big move on their part,
9:01
right? They're moving aggressively They're trying to
9:03
sell the house. They moved a lot
9:06
towards me because they're trying to get
9:08
a deal done The natural thing that
9:10
some people might think is okay. They're
9:13
at 17 year at 15 counter with
9:15
16 here So what I did is
9:17
I counted with a 15.25? So they
9:19
moved 3 million I moved up 250
9:22
250. What am I indicating? I'm not
9:24
willing to move very much. I'm going
9:26
to, out of reciprocity, which we'll cover
9:29
later, I'm willing to move a little
9:31
bit, I'm going to make some counteroffer,
9:33
but I'm not going to give a
9:36
lot. Then I can stack in other
9:38
terms that make it more amillurable for
9:40
them. I have two other things that
9:43
make it more amillurable for them. My
9:45
initial offer, I have two other things
9:47
that make it more amillurable for them.
9:49
My initial offer is refurbishing. by making
9:52
it all cash, but then I also
9:54
said I also want the $4 million
9:56
of furniture that's in the house. Real
9:59
quick guys, I have a... special gift
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For, slash, slash, road map. which
10:52
is technically a worse second offer than my first offer. But the thing is
10:54
that I moved the number up and a lot of people are always way
10:57
too fixated on the price and not enough on the terms. One is we
10:59
anchor with our original price and also in the increments that we move in.
11:01
This was something that took me actually in the increments that we move in.
11:03
This was something that took me actually a while to the increments that we
11:05
move in. This was something that took me actually a while to actually a
11:07
while to a while to a while. And this. And this took the increments
11:09
that we moved. And this was something that we moved. And this took the
11:11
increments that we moved. And this was something that took me. This was something
11:13
that took me. It took me. It took me. It took me. It took
11:15
me. It took me. It took me. It took me. It took me. It
11:17
took me. It took me. It took me actually, it took me actually a
11:19
while. It took me actually a while. It took me actually a while. It
11:21
that they had kind of nicked a corner of it, just from moving it
11:23
around or whatever happened, right? It was a small nick, but it was noticeable.
11:25
My partner goes to the guy and he says, hey, how much would it
11:27
cost you to replace this? And the guy, of course, because he doesn't want
11:29
to rebuild the whole thing, he's, oh my God, it would be a huge
11:31
deal, just this, and the guy, of course, because he doesn't want to rebuild
11:33
the whole thing, he's, oh my God, it would be a huge, it would
11:35
be a huge, it would be a huge, it would be a huge, it
11:37
would be a huge, it would be a huge, it would be a huge,
11:39
it would be a huge, like, like, like, like, like, like, like a pretty
11:41
good, like a pretty good, like a pretty good, like a, like a pretty
11:43
good, like a pretty good, like a, like a, like a, like a, like
11:45
a, like a, like a Nasty. I
11:47
was like, oh, I'm going to use that. If
11:50
there's ever someone who messes something up, instead of
11:52
saying, hey, what can you knock off the price,
11:54
ask them what the big inconvenience would be for
11:56
them, ascribe a price to it, and then... They
11:58
have a hard time backing down from that because
12:01
they just said, that's how much it would cost
12:03
them to fix it. Then you should probably discount
12:05
us by that much because that was the size
12:07
of the mess up. So you get them bidding
12:10
for themselves and then you flip it. So number
12:12
three, I learned this from a different mentor. They
12:14
call it mesos, but basically multiple equivalent simultaneous offers.
12:16
So what does that mean? That means that I
12:19
present, offer A. or just offer A&B. It doesn't
12:21
really matter. You can have two offers, you can
12:23
have three offers, and each of these have different
12:25
prices and terms associated with them. And so what
12:28
happens is when you make multiple equivalent offers, it's
12:30
like embedding reciprocity. It's like, hey, I'm trying to
12:32
be reasonable. I just want to figure out what
12:34
works best for you. It's like, hey, I'm trying
12:37
to be reasonable. I'm, I'm trying to be reasonable.
12:39
I'm going to be reasonable. I'm reasonable, reasonable. It's
12:41
a reciprocity. It's like, it's like, it's like, it's
12:43
like, it's a reciprocity. It's like, it's like, it's
12:46
like, it's like, it's like, it's like, it's like,
12:48
it's a reciprocity, it's like, it's like, it's like,
12:50
it's like, it's like, it's like, it's like, it's
12:52
like, it's like, it's like, it's like Ideally, something
12:55
that's important to you is not important to them,
12:57
and they give you this one and something that's
12:59
important to them, that's not important to you, you
13:01
give to them. And that's fundamentally a good negotiation.
13:04
One of the big things that I misunderstood in
13:06
the beginning is that I assumed negotiation was a
13:08
zero-sum game. And it's never a zero-sum game. Because
13:10
you're a zero-sum game. Because you're a zero-sum game.
13:13
Because you're a zero-sum game. Because you're. Because you're
13:15
a zero-sum game. Because you're. Because you're a zero-sum
13:17
game. Because you're a zero-sum game. Because you're a
13:19
different person. Because you're a different person, you have.
13:21
You have. You have. You have. You have. You
13:24
have. You have. You have. You have a zero-a.
13:26
You have. You have. You have a zero-a. You
13:28
have. You have. You have. You have a zero-a.
13:30
You have a zero-a. both parties are better off
13:33
from basically giving and taking in places that are
13:35
less meaningful to them and more meaningful to the
13:37
other person. Journal of Personality and Social Psychology showed
13:39
that presenting multiple equivalent offers simultaneously increases the likelihood
13:42
of finding mutually to finding mutually beneficial solutions. This
13:44
approach demonstrates flexibility while also maintaining your core interests
13:46
because you're the one who's presenting all... any of
13:48
these I said already worked for me. Let me
13:51
give you like a real word example. So let's
13:53
say option A is lower monthly fee with a
13:55
longer commitment. Option B is a higher monthly fee
13:57
but has premium support. And then option C is
14:00
kind of like a pay as you go with.
14:02
higher rates but maximum flexibility. So all three options
14:04
will give you similar overall value but you might
14:06
look at them and be like I just want
14:09
to know which one meets your needs better. From
14:11
their answers you'll be able to understand their motivations.
14:13
Now let me tell you some knowledge from the
14:15
street. If someone gives you multiple offers if you're
14:18
on the other side of the table, what I
14:20
like to do is say I like the best
14:22
part of this one and I like the best
14:24
part of this one and why don't we make
14:27
an offer that is the best of all three.
14:30
And I learned this from my friend Sharon.
14:32
Guy's done more deals than anyone I know.
14:35
I was like, ooh, that's good. So the
14:37
flip side is you could ask someone, hey,
14:39
can you give me two or three versions
14:41
what this deal might look like? And then
14:43
they come up with their versions of the
14:45
deals, the deals, the deals, and then they
14:48
come up with their versions of the deals,
14:50
the deals, and then you say, the versions
14:52
of the deals, the deals, and then you
14:54
say, great, great, great, I like, I like,
14:56
and then they come up with their versions
14:58
of their versions of their versions of their
15:01
versions of their versions of their versions of
15:03
their versions of their versions of their versions
15:05
of the deals, the deals, the deals, the
15:07
deals, the deals, the deals, the deals, the
15:09
deals, the deals, the deals, the deals, the,
15:11
the, the, the, the, the, the, the, the,
15:13
the, the, the, the, the, the, the, the,
15:16
the, the So, number four, reciprocity. Now, reciprocity
15:18
is key in all sorts of persuasion, and
15:20
I'll say this one caveat that I believe.
15:22
Reciprocity only matters in cultures where reciprocity matters.
15:24
There are cultures where reciprocity is not nearly
15:26
as important. This is where sometimes when cultures
15:29
mix, people take advantage of systems because that's
15:31
not as important in the culture they came
15:33
from. And so, the culture where the person
15:35
is giving first in order... because they expect
15:37
something back, the other culture will just take
15:39
advantage and be like, look at the city.
15:42
He just gave me some free stuff. And
15:44
so you'll have to make sure that basically
15:46
you're within a culture or society that reciprocity
15:48
is the norm. But if it is the
15:50
norm, there's huge amounts of things that you
15:52
can use from a persuasion perspective. So the
15:55
beauty with how we structure reciprocity is that
15:57
people are more sensitive to the fact that
15:59
they gave something and you give something. What's
16:01
more difficult is ascribing the relative relative value.
16:03
Let's say that I take someone's order from
16:05
the counter and I bring it to the
16:07
table where we're both eating lunch. The person
16:10
might say thank you for doing that. If
16:12
I then said, hey, can you pick me
16:14
up and drop me off from the airport
16:16
tomorrow? I mean, I did get you your
16:18
lunch yesterday. The thing is that it poses,
16:20
it looks like, it smells like reciprocity, but
16:23
the value of those, it smells like reciprocity,
16:25
but the value of those two concessions, it
16:27
smells like, but the value of those two
16:29
concessions are wildly different. pieces as possible so
16:31
I can trade more times. So like this
16:33
house example that I gave you earlier, if
16:36
I have 15 million but this thing is
16:38
going to be financed, can I go cash
16:40
or financed, I can do closing period. I
16:42
can say it's a 90-day closure, 30-day close,
16:44
that's going to be significantly more valuable. I
16:46
could say furniture versus not. There's other terms
16:48
that we can basically weave into the deal
16:51
that I'm not going to play all those
16:53
cards at once. Now this one is a
16:55
realist trade strategy, so it's much more straightforward.
16:57
But a transaction like this, it's like you
16:59
want to think, what are all the variables?
17:01
We want to use all the value equation
17:04
variables. Speed, how can I deliver this faster?
17:06
On top of that, we have the risk
17:08
associated. So who's going to be taking on
17:10
more risk in this situation? And what are
17:12
the different types of risk that someone's taking
17:14
on? Then we have ease. How can we
17:17
make this easier or harder for the other
17:19
person? For each of these components, you want
17:21
to take whatever you're offering, whether it's an
17:23
employee, or whether it's a vendor, or whether
17:25
it's a deal. I want to look through
17:27
each of these lenses and think, how can
17:30
I... have more variables at my disposal so
17:32
that when it comes to the horse trading
17:34
I can make a small concession in ease
17:36
and they only have two variables and I've
17:38
got five and when I have five I
17:40
can give without changing my price and say
17:42
hey I'll do 15 with ease with ease
17:45
and risk and then they come down from
17:47
16 to 15 with ease and risk and
17:49
then they come down from 16 to 15.5
17:51
and I say cool I'll do 15 with
17:53
ease risk and speed. And so when we
17:55
do it like that, then all of a
17:58
sudden it's like I'm still keeping the reciprocity,
18:00
but I just have more arrows in my
18:02
quiver. When you're sitting down to the table,
18:04
you want to think through all of these
18:06
different variables that you have at your disposal.
18:08
For me, I have this big deal sheet
18:11
that has 80 different things that I can
18:13
change about a deal so that when I
18:15
go into the conversation, they're assuming the deal.
18:17
just as these two things, then everything else
18:19
is the way they want. And for you,
18:21
you have 80 other variables that you're like,
18:23
oh, I can change this one, I can
18:26
change this one, I can change this one,
18:28
and that allows you to stay in reciprocity
18:30
with the other person. That ultimately gets you
18:32
a better deal long term. So as we're
18:34
thinking through this, if we sit down on
18:36
the table, and we have one or multiple
18:39
other offers that we think are really compelling
18:41
and interesting. And we use that as our
18:43
psychological power. right acre high in terms of
18:45
our initial acre low in terms of our
18:47
counter offers and then we have multiple simultaneous
18:49
offers that are either presented to us or
18:52
that we can present to somebody else using
18:54
more variables and then horse trade with reciprocity
18:56
so we can stay in the pocket but
18:58
still more or less stayed the same initial
19:00
offer then we're probably going to increase likelihood
19:02
that we get a good deal done. Number
19:05
five is framing I would say this is
19:07
Most important especially for employees and vendors less
19:09
so for partnership type or like M&A type
19:11
stuff But it can probably also be important
19:13
here, too But I'll just give more use
19:15
cases in these two right now So if
19:17
we're talking about framing then how we position
19:20
something is going to matter a lot. So
19:22
if I'm an employee selling to an employer,
19:24
which is fundamentally what we're doing, I would
19:26
probably say something to the extent of we
19:28
want to make investments in these places, and
19:30
I see me coming in as an investment,
19:33
not a cost. And ideally, if we frame
19:35
this as how am I going to get
19:37
a return on this investment, then I'm no
19:39
longer a cost center in the business at
19:41
all because I'm just a percentage commission essentially
19:43
on what I'm bringing in the business. I'm
19:46
going to frame it based on return, not
19:48
based on overhead. On the flip side, you
19:50
always want to reframe the other way, which
19:52
is you want to reframe this is cost,
19:54
you want to reframe this is overhead, so
19:56
that ultimately you have more basically negotiating power
19:58
because you're pushing them down, they're aching them
20:01
down, they're aching themselves up. A lot of
20:03
times people don't even understand the frame that
20:05
you present. So rather than saying, hey, this
20:07
isn't cost you five grand. If that's the
20:09
reality, then it's going to... be far more
20:11
compelling and far more likely person is going
20:14
to accept your offer even though functionally it's
20:16
the exact same thing. I was talking to
20:18
a few home services businesses that do kind
20:20
of construction stuff and so I talked to
20:22
a pool guy, talked to a patio guy,
20:24
talked to an awnings guy who did like
20:27
awnings on top of patios and I said
20:29
do you have any data that shows resale
20:31
value of homes that have awnings versus not?
20:33
Or do you have any data on resale
20:35
value of the specific neighborhoods that you're going
20:37
to go into of pool versus not pool
20:40
versus not pool? If someone knows they spend
20:42
$100,000 in a pool and adds $100,000 in
20:44
their house, I'm like, then the pool's free.
20:46
Except you get to enjoy the pool the
20:48
whole time. So we shouldn't even be talking
20:50
about that because you're really just taking it
20:52
from one pocket and putting it to another.
20:55
You're really just taking it from one pocket
20:57
and putting it from one pocket and putting
20:59
it into another. You're really just taking it
21:01
from one pocket and putting it from one
21:03
pocket and putting it into another. You're just
21:05
taking it from one pocketing from one pocket
21:08
and putting it from one pocket and putting
21:10
it from one pocket and putting it from
21:12
one pocket and putting it from one pocket
21:14
and putting it into another. It's a very
21:16
different conversation. So tactically, when you're in one
21:18
of these situations, we want to have the
21:21
data to support our argument for whatever our
21:23
framing is. And typically it's going to be
21:25
some sort of return, especially if it's a
21:27
monetary thing, right? We want to frame it
21:29
in terms of what the image is. And
21:31
so the strongest business is in to say...
21:34
Look at the other 10 houses that sold
21:36
in this neighborhood. Look at however many deals
21:38
that have been done. They all had these
21:40
components. The ones that didn't suffer this sort
21:42
of loss. And you know what? Maybe it's
21:44
not a one-to-one ratio. It costs you 100
21:46
grand and the houses with pools, it's an
21:49
extra $50,000. Okay, let's not frame it as
21:51
100. We can frame it as half off.
21:53
But you also get to enjoy the pool
21:55
for that whole time. And so if you
21:57
think you're going to sell... this in how
21:59
many years, do you want to enjoy it
22:02
and barely pay much at all over that
22:04
period of time? Probably rock and roll. If
22:06
you like this video, you're going to love
22:08
the 13 years of brutal business lessons that
22:10
I have learned over my career. Enjoy.
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