提起「社工」，很自然聯想起「幫人」。社工是怎樣幫人的？社工只幫情況嚴重的人嗎？

註冊社工黃曉楓 Wendy，過去二十年來，曾服務中度及嚴重 #智障人士 及其家庭、長者、#危機熱線 求助者、具有 #特殊教育需要 的幼兒及家長。她認為，助人的重點，從來不在於對方的情況有多困難，而是對方有多願意表達自己的情緒和處境，從而讓社工安排合適的支援。

Wendy一直與不同社群同行，因為她深信，不同群體的故事和需要，不靠近是看不到的。在助人與互動的過程裡，她感受到，服務對象如何也在與她同行；完成client離世前的心願，如何令其家人感到被陪伴；在幫不上忙時，如何學習尊重client的選擇。與人同行，令Wendy的社工工作充滿新鮮感，也令她感受到被人信任的福氣。

When we think of “social workers,” we naturally think of “helping people.” But what does that help actually look like? And is social work only for people in serious crisis?

Registered Social Worker Wendy Wong has spent the past 20 years supporting a wide range of individuals—people with moderate to severe intellectual disabilities and their families, elderly clients, crisis hotline callers, and young children with special educational needs (SEN) and their parents.

To her, the heart of helping is not about how difficult someone’s situation is, but whether they are willing to express what they’re going through. That’s when a social worker can step in with the right support.

Wendy walks closely with different communities because she believes that without getting close, you can't truly see people’s needs or stories. Along the way, she’s learned how those she supports also walk with her—how helping someone fulfill a final wish can bring comfort to grieving families; how respecting a client’s choice, even when nothing can be done, is still a form of care. Walking alongside others has kept Wendy’s work fresh and meaningful—and being trusted remains one of the greatest gifts in her journey.

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嘉賓簡介 - 黃曉楓 Wendy Wong

香港註冊社工，曾在老人院舍服務，亦在中度及嚴重智障人士院舍工作近十年，為院友提供生活技能訓練、個案跟進，也為院友家人提供適切援助。

在危機熱線中心工作時，為受家庭暴力、自殺念頭等困擾的求助者，提供即時情緒支援。

現於幼兒機構服務，支援具有特殊教育需要的小孩，作出適當的轉介及評估，陪伴家長一起照顧孩子情緒上的需要。

Guest Introduction – Wendy Wong

Wendy Wong is a registered social worker in Hong Kong. She has served in elderly residential homes, and spent nearly a decade working in hostels for people with moderate to severe intellectual disabilities—providing life skills training, case support, and assistance to families.

At a crisis hotline centre, she supported individuals facing domestic violence, suicidal thoughts, and other urgent emotional needs.

She now works in an early childhood organization, supporting children with special educational needs (SEN), facilitating referrals and assessments, and walking with parents as they care for their children’s emotional well-being.

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關於主持人

從電視新聞採訪、獵頭招聘到跨國企業人力資源，楊詠然Winnie一直與人對話，以不同形式分享故事。透過進修輔導文憑課程，發現與人同行的力量，希望以訪談連結助人者和觀眾，引起照顧身心健康的共鳴。

About the host

From TV news reporting to headhunting and corporate HR, Winnie Yeung has always been in conversation with people. While studying for a diploma in counselling, she discovered the power of companionship. Through the podcast, she hopes to connect helping professionals with viewers and spark dialogues about caring for our mental and emotional well-being.

Links:

Official THD Instagram: ⁠www.instagram.com/thehelpingdialogue⁠

Official THD Facebook: ⁠www.facebook.com/thehelpingdialogue⁠

The Helping Dialogue Website:

⁠www.thehelpingdialogue.com