In this episode of The Influence Factor, host Alessandro Bogliari interviews Raja Rajamannar, Chief Marketing and Communications Officer of Mastercard.

They discuss Raja's concept of "Quantum Marketing" and explore the evolution of marketing over the past two decades. Raja shares insights on the impact of AI, the importance of trust in modern marketing, and how brands can appeal to younger generations.

He emphasizes the balance between leveraging new technologies and maintaining human creativity. Raja also highlights emerging technologies that will reshape marketing and stresses the importance of continuous learning and ethical practices for marketers to succeed in a rapidly changing landscape.

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Show Notes:

(00:57) - Introduction to Raja
(06:37) - Developments in marketing over the past 20 years
(09:40) - The impact of AI and Generative AI on marketing
(14:30) - Explanation of Quantum Marketing concept
(18:15) - Building trust with new generations of consumers
(21:05) - Key aspects for brands to establish trust
(22:20) - Emerging technologies impacting the future of marketing

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