Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
Ryan Reynolds here for Mint Mobile. I
0:02
don't know if you knew this, but
0:04
anyone can get the same premium wireless
0:06
for $15 a month plan that I've
0:08
been enjoying. It's not just for celebrities,
0:10
so do like I did, and have
0:12
one of your assistance assistance to switch
0:14
you to Mint Mobile today. I'm told
0:16
it's super easy to do at MintMobile.com/switch.
0:18
Up front payment of $45 for
0:20
three month plan equivalent to $15
0:22
per month required. Intro rate for
0:24
three months only. Then full price
0:26
plan options available. Taxes and fees
0:29
extra. See full terms at MintMobile.com.
0:31
Does it ever feel like you're
0:33
a marketing professional just speaking into
0:35
the boy? Well, with LinkedIn ads,
0:37
you can know you're reaching the
0:39
right decision-makers. You can even target
0:41
buyers by job title, industry, company,
0:43
seniority, skills. Wait, did I say
0:46
job title yet? Get started today
0:48
and see how you can avoid
0:50
the void and reach the right
0:52
buyers with LinkedIn ads. We'll even
0:54
give you a $100 credit on
0:56
your next campaign. Get started at
0:58
LinkedIn.com/results. Terms and conditions apply. Welcome
1:11
to the Lacey CEO
1:13
podcast. I'm Jay Lou.
1:16
Join my conversations with
1:18
the entrepreneurs behind the
1:20
iconic brands we all
1:22
know and love. Welcome
1:24
back to part two
1:27
of our 100th episode.
1:29
Celebration! Whoo! Technically 101
1:31
now. We are interviewing
1:33
your favorite beloved podcast
1:35
host. Me! It's been
1:37
riveting, we've been hanging
1:39
on by the edge of our seats. All right, jump
1:41
right on. Not you, she's like literally
1:43
coming, she's like, these seats are so
1:46
uncomfortable, I'm sinking in, this is not
1:48
flattering. I'm not on the edge of
1:50
the seat, I'm well inside the curves
1:52
of the seat. She's like sucked in.
1:54
Hot tip for anyone ever sitting on
1:56
a panel, you want to sit on
1:58
the edge of the seat with your
2:00
bum just perched and then... sit really
2:02
straight and let's see. Anyhow, all right,
2:04
did have to do very little preparation
2:07
for this because you guys all sent
2:09
these amazing questions via Jane's Instagram. So
2:11
want to start off with a really
2:13
big one, which is what is
2:15
the most unconventional piece of advice
2:17
that you've ever received in business,
2:20
Jane? I think everyone knows that you're
2:22
not special. Should I re-tell it?
2:24
100%? I don't, who is everyone?
2:27
No way. So go. Yes. This
2:29
is actually from my then boyfriend,
2:31
now husband, and our CEO and
2:33
general manager, is you're not special.
2:36
So basically, Waldi says this to me
2:38
whenever I'm in South Dow and I'm
2:40
like, I can't do this. Like, so
2:42
the first time he said it was when
2:45
we were, he was teaching me to drive
2:47
at the ripe old age of 26 of
2:49
26. And so, and then he had only
2:51
like a manual car. I'm like, oh, this
2:53
is too hard. I kept like, your clutch
2:56
is not stalling. I kept stalling. I'm like,
2:58
oh my God, for fuck sex. And then
3:00
I'm like, it's too hard. He's like, all
3:02
right, everyone in Europe can drive manual. What
3:05
makes you so special? You're not so special. get
3:07
over it you know he's just like get over
3:09
I'm not putting up with this shit of you
3:11
being like I can't do this and he says
3:13
this all the time to my mom as well
3:16
because she does she's like oh your dad does
3:18
like I can't do this everyone has their roles
3:20
it's like no my mom's like I can't put
3:22
the kid's seat belt on because she thinks the
3:25
fingers are not nimble enough I'm like What if
3:27
there was an emergency? You had to get the
3:29
kid out of the car. You think you would
3:31
think just learn how to do it. Anyway, so
3:34
that's going back to business. Yes, and
3:36
just to recap, because I really love
3:38
that, because you're not that special, doesn't
3:41
mean you are not special. It just
3:43
means it's actually an encouragement quote. It's
3:45
like if other people can do it,
3:47
you can do it too. Like that's
3:50
the thing over the weekend. I'm running
3:52
my own conference of like two thousand.
3:54
Plus as well, but like, I was
3:57
singing Beyonce on stage, but like
3:59
not singing. like bad wrapping. But anyway,
4:01
but I used to have a fear
4:03
of public speaking and that was another
4:05
time oldies like well you're not special
4:07
people do it because I kind of
4:09
got traumatized from a bad incident in
4:11
high school where we try to put
4:13
on the play at orientation which is
4:15
like orientation camp is where you first
4:17
really go on camp to meet everyone
4:19
and there was a talent show and
4:21
of all the things that we could
4:23
have done we did this play and
4:25
none of the things I said that
4:27
were meant to be jokes landed at
4:29
all so I had a huge fear
4:31
of it like I always looked at
4:33
people who were doing debating I was
4:35
like wow that's so clever that's so
4:37
funny like I wanted to do it
4:39
yeah I didn't have the balls to
4:41
do it definitely looked on with envy
4:43
looked at people who did great speeches
4:45
I'm like wow I love what a
4:47
good speech can do for the listener.
4:49
Never thought that would be me. But
4:51
then I think all of a sudden
4:54
when I business started doing well, there
4:56
was this opportunity to go on Sunrise.
4:58
We were on a panel of like
5:00
five essentially as like five young businesses
5:02
to watch. And you basically get, we
5:04
had a one-iron question. But I was
5:06
shooting myself. And then I knew that
5:08
at that point, I was like, wow,
5:10
like these opportunities can just come. You
5:12
don't want the first time. to be
5:14
something huge that you haven't had experience
5:16
in. So I'm like, we should just
5:18
go and get practice. I've gone on
5:20
a tangent about public speaking, but like,
5:22
no sorry, my point is it's like
5:24
you want to be able to like
5:26
practice, you want to have experience being
5:28
nervous, you want to have experience like
5:30
doing it before. But basically, what are
5:32
you telling me like, look, you're not
5:34
special, people do public speaking on the
5:36
time, you know, because I'm like, oh,
5:38
you know, people's biggest fear is public
5:40
speaking and like more than death. He's
5:42
like, yeah, well, well, well, well, well,
5:44
then everyone's got that, everyone's got that
5:46
fear, so, I love that so much.
5:48
There's so much in that around like
5:50
self-limiting beliefs. And I heard this really
5:52
wonderful thing where somebody was up for
5:54
promotion at work and they weren't ready
5:56
for it. And then the manager said,
5:58
well, if you really think you can't
6:00
do that, somebody else will get it.
6:02
This could be the person. How does
6:04
that feel? And the person immediately went,
6:06
well, hang on. If block can do
6:08
it, that felt worse, you know? Yeah.
6:10
So you just have to somehow find
6:12
that angle to push yourself through, say
6:14
yes, and commit to the discomfort, and
6:16
then if all fails and you're still
6:18
terrified, channel all these words, you're just
6:20
not that special. Yeah. Yes. If 100,000
6:22
other people can do it, you can
6:25
figure it out too. Yes. Don't limit
6:27
yourself. That... is an interesting question that
6:29
I have. But no, that leads to
6:31
another one. And I'm just linking this
6:33
up because everyone else is somehow doing
6:35
it, but it's still bloody hard is
6:37
the whole balancing act. So we're talking
6:39
work, career, being romantic with your partner,
6:41
having a family, having time for your
6:43
exercise regime. There was a lot of
6:45
questions that came through around how do
6:47
you do it all? How do you
6:49
balance it? I'm not sure there is
6:51
a balance it. But you're doing a
6:53
bloody good job. So talk us through
6:55
a. do you do feel like you're
6:57
doing it all? Definitely not and I
6:59
really want you to weigh in as
7:01
well because you know you are very
7:03
senior in your role and you have
7:05
two kids and you're just coming back
7:07
from Matleaves so like how are you
7:09
dealing with the juggle. And you're all
7:11
noticing how she's like flipping a question
7:13
around to buy herself time. But yes,
7:15
I've got a view on this that
7:17
like it's a little bit of like
7:19
work-life integration. There is no such thing
7:21
as work-life balance. I'm really trying to
7:23
make it work by going. So okay,
7:25
I work across multiple time zones. So
7:27
in the mornings when Australia's making up,
7:29
others aren't away awake. That is actually
7:31
when I can take it slow and
7:33
have breakfast with my kids and drop
7:35
them off with my kids and drop
7:37
them off myself to day. and then
7:39
I jump back on and close out
7:41
the day. So it's not the nine
7:43
to five concept of clear boundaries on
7:45
borders doesn't exist, but it's more like
7:47
a work-life integration. I still feel like
7:49
I never have enough time in my
7:51
day. I hate that feeling of there's
7:53
12 tabs open in my brain and
7:56
things not done. The multiple tabs is
7:58
like, I feel like everyone can probably
8:00
relate to that, regardless of whether they
8:02
have kids or not. I think it's
8:04
just at this age. I think it
8:06
is all about like, when you do
8:08
think you're naming one thing, you are
8:10
dropping another. And then you have to
8:12
just like, it's just this like adjustment
8:14
act, like literally recently, what he's like.
8:16
where was the last time we were
8:18
on date night? And it was our
8:20
anniversary in October, a wedding anniversary. And
8:22
it was like, oh, far out. So
8:24
now we've, we've had like three in
8:26
the last, you know. You're over competition.
8:28
I'm trying to make up a last
8:30
time. But it's like, and then you're
8:32
open, you know, I feel like you
8:34
do let things slip. And I feel
8:36
like sometimes with the kids, it's hard
8:38
because one thing I say, it's just
8:40
like, sometimes you get more instant gratification,
8:42
you get more instant gratification, you get
8:44
more instant gratification, It's so stupid that
8:46
like finishing your slack messages, having like
8:48
clearing all of your slack messages gives
8:50
you this instant gratification, but like really
8:52
you're just chatting about shit with your
8:54
colleagues sometimes, you know, like it's not
8:56
that important, you're not saving lives. That
8:58
is such an honest observation because I
9:00
think there's actually our research that shows
9:02
that endorphins get released when you finish
9:04
a task and so. It's that quick
9:06
stuff, but really your inbox, your slack
9:08
messages, that's someone else's to do list
9:10
or you just get sidetracked. You can
9:12
get caught all day just being on
9:14
slack or just chat, like talking about
9:16
work. When the really big important stuff,
9:18
that's not necessarily urgent. But it's so
9:20
critical that you put the big blocks
9:22
in first. So talk us through, like
9:24
how does the lazy CEO, that is
9:27
literally your hack in life, kind of
9:29
work that out. What are the rituals
9:31
or habits that you have to make
9:33
it somehow all work? So it doesn't
9:35
fall apart. Basically, Wildie's general manager, so
9:37
everyone writes priorities on a Monday and
9:39
send them to him. Yeah. All the
9:41
teams then. do their priorities for their
9:43
managers. And something well introduced like a
9:45
few months ago, I actually sent him
9:47
my priorities. And it actually does really
9:49
help keep me on track. I'm focusing
9:51
on the important things because then you
9:53
go, oh man, what happens more often
9:55
than not is like, I'm like, oh,
9:57
I didn't work on this thing that
9:59
I put at the top of my
10:01
list because I'm doing all these other
10:03
things. Then you go, okay, for sure,
10:05
I want to get the sun this
10:07
week. And then you do, you know,
10:09
like you go, when you miss like
10:11
an important task, you're like, okay, I'm
10:13
not going to let that happen again.
10:15
So that really helps. At the start
10:17
of the week, because then I'll also
10:19
do Gemma's priorities. So then I'll also
10:21
do Gemma's priorities and so then I'm
10:23
like making sure everyone is working on
10:25
things efficiently. I also like if I
10:27
need like any mill prep. that all
10:29
done. So I go into the week
10:31
running, like I don't need to like,
10:33
and I also plan my outfits. So
10:35
at the start of the, that's why
10:37
today it's like 30 degrees, but I'm
10:39
like, oh, I'm wearing like pant and
10:41
a jacket, like I've already got my
10:43
look, I'm not going to like, the
10:45
amount of time you spend on the
10:47
Saturday being like, what am I going
10:49
to wear? That is such a waste
10:51
of time. Oh and Baldy like Steve
10:53
Jobs. Wow we've just liked and Steve
10:55
Jobs you'll like that. Yeah that's where
10:58
he adds or Elizabeth Holmes but he
11:00
just you know it removes its decision
11:02
fatigue right he removes that whole outfit
11:04
decision out of his life but you
11:06
know as someone that runs the fashion
11:08
business I can't let myself go like
11:10
that. Anyway so I plan my whole
11:12
outfit out so I don't waste any
11:14
time at all during the week. Basically
11:16
everything gets planned at the start of
11:18
week and I just hit the ground
11:20
running. I love that so much and
11:22
I think that the fact that you're
11:24
essentially eating into your weekend because you're
11:26
doing it on the Sunday which a
11:28
lot of people still consider is their
11:30
weekend but you are so disciplined about
11:32
every aspect of your life not just
11:34
the work calendar that the private the
11:36
people that work with you that are
11:38
immediately influencing your success as well as
11:40
things as food or your outfits. It's
11:42
all taken care of. So on Sunday
11:44
night, you go to bed, you're like,
11:46
put that ring on, put that mask
11:48
on, I'm ready for the week. You
11:50
sleep better. But this is like, even
11:52
Gemma, she was like, she has time
11:54
in loop for helping at Bichcon. And
11:56
she's like, oh, I'm not gonna, she
11:58
was gonna take it on Monday when
12:00
I'm gonna be on the plane. She's
12:02
like, I'm not going to be able
12:04
to relax. I have all this work.
12:06
I'm going to take it on a
12:08
different, she's like, I'm moving it. You
12:10
know, like you can't actually relax and
12:12
enjoy yourself if you're just not kind
12:14
of like set up. But so even,
12:16
so normally what I do is when
12:18
I say I manage my calendar, I
12:20
also do what's called time blocking. So
12:22
I put in all my tasks. Now
12:24
because I'm like trying to plan for
12:27
next week, I never forget tasks, but
12:29
I forgot. actually put that task to
12:31
prepare for this in my calendar, although
12:33
I think I'm doing pretty well, but
12:35
like if I put that in my
12:37
calendar during the day when I was
12:39
actually getting my hair down, I would
12:41
have shoveled things around and like move
12:43
things around to make sure it happened.
12:45
So I never get into that panic
12:47
state. Yes, but I did because I
12:49
fucked up and didn't put my calendar
12:51
with the first times ever. So your
12:53
calendar is your life. Love it. Does
13:04
it ever feel like you're a
13:07
marketing professional just speaking into the
13:09
void? Well, with LinkedIn ads, you
13:11
can know you're reaching the right
13:14
decision-makers. You can even target buyers
13:16
by job title, industry, company, seniority,
13:18
skills. Wait, did I say job
13:20
title yet? Get started today and
13:23
see how you can avoid the
13:25
void and reach the right buyers
13:27
with LinkedIn ads. We'll even give
13:30
you a $100 credit on your
13:32
next campaign. Get started at LinkedIn.com/results.
13:34
terms and conditions apply. Getting engaged
13:36
can be stressful. Getting the right
13:39
ring won't be at Blue Nile.com.
13:41
The jewelers at Blue Nile.com have
13:43
sparkled down to a science with
13:46
beautiful lab-grown diamonds worthy of your
13:48
most brilliant moments. Their lab-grown diamonds
13:50
are independently graded and guaranteed identical
13:53
to natural diamonds and ready to
13:55
ship to your door. Get $50
13:57
off your purchase of $500 or
13:59
more with code Listen. Blue Nile.com.
14:02
That's Blue Nile.com code listen for
14:04
$50 off. You're
14:16
realizing something was missed. This is unexpected.
14:18
Curveball. And you reframed, you kind of
14:21
found a positive space and who was
14:23
a famous Iron Man that said, the
14:25
conditions are always perfect. You just meant,
14:28
this is how it is now and
14:30
I can work with that. Yes. I
14:32
love how you just, you snap yourself
14:35
out of the pain. You feel the
14:37
pain and then you move on. Yes.
14:39
To bring us to the last question
14:42
of this podcast. This one is actually
14:44
a bit heavy and I'm deeply curious
14:46
what your answer is. I can't believe
14:49
I've never thought about it, but do
14:51
you get trolled? And if so, how
14:53
do you deal with it? I don't
14:56
actually think I get trolled trolled. I
14:58
don't think so. I will say I
15:00
moderate a lot of the comments and
15:02
I often delete things. But what are
15:05
they? Because I know that's so beautiful.
15:07
Where were they before? It's a since
15:09
you started. Yeah, it's a Tiktok situation.
15:12
I don't think you get trolled. That's
15:14
not getting trolled. No, I was going
15:16
to say. I don't think you get
15:19
trolled. Yeah. I don't think you get
15:21
trolled in the scheme of things. I
15:23
think you get one or two few
15:26
comments that. or is spiteful for your
15:28
success? That's a massive one because... But
15:30
I want that 100%! That's what I'm
15:33
saying. It's really not troubling. It's almost
15:35
fueling the fire algorithm. Yeah. Oh my,
15:37
stop right here for one second and
15:40
then I want to hear what you're
15:42
going to say, Gemma, but this is
15:44
so interesting. Instead of letting it get
15:47
to you, your brains are naturally reframing
15:49
the validity of how much weight. going
15:51
to give this like you're saying actually
15:53
I do not care for the view
15:56
of this person therefore it's not even
15:58
trolling because you don't get to me
16:00
and secondly you are like you are
16:03
helping me because you're helping with my
16:05
engagement I am okay with that. That
16:07
is such a spectacular way of reframing.
16:10
No wonder you don't get trolled because
16:12
you're like, this isn't trolling, this is
16:14
helping me. Yeah, I think trolling is
16:17
like someone who's like, is someone who
16:19
follows you, knows who you are, and
16:21
then sees like I plot whole, you're
16:24
actually a dick. You know, like, like,
16:26
actually, I know her intimately, and she's
16:28
actually like this. That's trolling, I think,
16:31
in my opinion. They're not too serious,
16:33
right? Like, I'm not too serious, they're
16:35
not too serious, people who actually do
16:38
follow me. I remember the first time
16:40
I got a daily mail article, and
16:42
it was just like, literally just a
16:45
write-up about my story. And the comment
16:47
section, I don't know why I chose
16:49
to read it. It was so hilarious.
16:51
of poor and I'm creating jobs like
16:54
what I'm like oh my god you
16:56
know if this article had no comments
16:58
it means like no one has really
17:01
read it the fact that it's gone
17:03
so far and wide it's gone to
17:05
not just people who go oh I
17:08
know Jane Lou I've heard of Schopper
17:10
I want to read about her article
17:12
it's gone to like the rando's out
17:15
there who are like oh that's interesting
17:17
that means the reach is far and
17:19
wide I don't really honestly think this
17:22
far but this is what everyone says
17:24
is like if they're the type to
17:26
write things and what's wrong with them,
17:29
they're going through a lot more. Because
17:31
I don't feel trolled, I don't really
17:33
think that, but that does make a
17:36
lot of sense and that is a
17:38
really good point. Love that. Okay, so...
17:40
But also this is not an invitation
17:43
for people to troll me. I don't
17:45
like... You just like bring it. See
17:47
it. See it. There was a super
17:49
super nice insight so thank you so
17:52
much for sharing like I love the
17:54
worldly quote you know like you're just
17:56
not that special if you're doubting yourself
17:59
just push through and you know just
18:01
the say yes and do the things
18:03
early on that make you nervous because
18:06
they will give you experience for the
18:08
really big mega moments when it matters.
18:10
I love how disciplined you are around
18:13
on the Sunday you set up every
18:15
aspect of your life so you can
18:17
thrive in all areas. And then I
18:20
love the whole piece around how much
18:22
time and mental headspace you're giving the
18:24
negative energy that comes at you and
18:27
how you either very quickly reframe because
18:29
trolls are causing engagement. Thank you very
18:31
much. But also how you just have
18:34
a very level clear idea of that
18:36
person does not get to define who
18:38
I am. That was... Super special. Thank
18:40
you for sharing. I think everyone else
18:43
got a lot out of this as
18:45
well. What a great summary. I feel
18:47
like I, you know, I would probably...
18:50
You need you every episode just to
18:52
summarize. I'd be like, download transcript, upload
18:54
your chat DVD, give me this in
18:57
bullet points, but no. You just, you
18:59
just did it yourself under the car.
19:01
That's amazing. Well, honey fam, thank you
19:04
so much for sticking with me for
19:06
a hundred episodes. What a journey it's,
19:08
what a journey it's, what a journey
19:11
it's, Feedback is a gift. We'll talk
19:13
about that one day next time Jude's
19:15
on we're going to talk about leadership
19:18
and feedback. Anyway, thank you so much
19:20
for the support. Thank you for listening
19:22
and having me in your ears, all
19:25
my nasally winding voice. Thank you so
19:27
much and here's the next 100. And
19:29
thank you Jude. Pleasure. Okay, that's it
19:32
from me for now. Thanks for listening
19:34
and don't forget. You can now watch
19:36
the full podcast episodes on my YouTube
19:38
channel called You Guess It Lazy CEO
19:41
channel. And if you're loving the podcast,
19:43
don't forget to follow. And you can
19:45
do me a huge favor by leaving
19:48
us a review. And if you want
19:50
more, you can join the conversations on
19:52
the podcast Instagram at the Lazy CEO
19:55
underscore podcast, all linked in the show
19:57
note. Catch you next Tuesday. Does
20:02
it ever feel like you're a
20:05
marketing professional just speaking into the
20:07
void? Well with LinkedIn ads, you
20:10
can know you're reaching the right
20:12
decision-makers. You can even target buyers
20:14
by job title, industry, company, seniority,
20:17
skills. Wait, did I say job
20:19
title yet? Get started today and
20:22
see how you can avoid the
20:24
void and reach the right buyers
20:26
with LinkedIn ads. We'll even give
20:29
you a $100 credit on your
20:31
next campaign. Get started at linkedin.com/results.
20:34
Terms and conditions apply. What makes
20:36
a great pair of glasses? At
20:38
Warby Parker, it's all the invisible
20:41
extras without the extra cost. Their
20:43
designer quality frames start at $95.
20:46
Plus scratch-resistant, smunt-resistant, and anti-reflective coatings,
20:48
and UV protection, and free adjustments
20:50
for life. To find your next
20:53
pair of glasses, sunglasses, or contact
20:55
lenses, or to find the Warby
20:58
Parker store nearest you, head over
21:00
to Warby Parker.com. That's Warby Parker.com.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More