Episode Transcript
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MintMobile.com. Join my conversations
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with the entrepreneurs behind
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the iconic brands we
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all know and love.
1:20
Hey potty fam, welcome
1:22
back to the Lazy
1:24
CEO podcast. Today we have
1:26
a powerhouse guest, Corbin Holliday
1:28
the founder of Three Warriors,
1:30
the world's leading certified organic
1:32
non-toxic sunless tanning brand. Corbin's
1:34
journey is nothing short of
1:36
incredible. After battling serious health
1:38
issues for years, including chronic
1:40
pain and fatigue, he realized
1:42
the product he was using
1:44
was making things worse. So
1:47
he decided to create a
1:49
clean, lax self-tanny brand using
1:51
locally sourced Tasmania ingredients. Fast
1:53
forward to today and Three Warriors
1:55
is a multi-million dollar business with
1:57
the best selling product that sells
1:59
every 60... seconds. Celebrities, major
2:01
retailers and industry experts have
2:04
all jumped on board and
2:06
Corbin's commitment to wellness and
2:08
sustainability has made him a
2:10
true leader in the space. In this
2:12
episode Corbin shares how he turned his
2:14
health crisis into a global success. What
2:17
the future of non-toxic skin care looks
2:19
like and why building a business with
2:21
purpose is the key to long-term growth.
2:24
All right, let's get into it. Okay
2:31
cool, welcome to the behind. Nice to
2:33
see you again. So you do have an amazing
2:35
story that led to where the business is today
2:37
and I love you for you to share it.
2:39
So I was a hairdresser for 10
2:41
years in Tazzy. You've been to
2:43
Tasmania before? I have, I've been to Hobart.
2:46
Yeah, so I'm from Hobart. Yeah. So, it's
2:48
very nice. It's so beautiful. So I actually
2:50
started the brand over seven years ago because
2:52
I woke up one morning when I was
2:55
headdressing. I actually had a massage. This is
2:57
a wilder morning when I was headdressing. I
2:59
actually had a massage. This is a wilder.
3:01
I actually had the wilder. One morning when
3:04
I was headdressing. I actually had a massage.
3:06
I was headdressing when I was headdressing when
3:08
I was headdressing when I was headdressing. I
3:10
was headdressing. massage. Like it was very beautiful
3:13
and then I got up and I fell
3:15
over and I was like, oh my god, I'm so
3:17
dizzy. I was like, this doesn't feel right. Yeah. I
3:19
was like, oh maybe my blood sugar level was low
3:21
or something. I don't know what was wrong with me
3:24
at the time. Little did I know that that was
3:26
the start of me being sick chronically ill for 10
3:28
years. Oh my god, 10 years. Yep. I went home
3:30
and slept it off and thought, yeah, maybe just, you
3:32
know, sometimes you have a massage and I always
3:34
say that can bring out toxins and you can
3:36
make you feel a bit funny. I woke up
3:38
at 3 o'clock in the morning with this excruciating
3:40
head pressure, the back of my head, like I
3:42
was almost screaming in pain, put into emergency from
3:44
there on woods. I had visited the emergency probably,
3:46
I'd say, four to five times a week. I
3:48
started getting nerve pain in my nerve pain in
3:50
my legs and my legs and my legs and
3:53
my... feet in my arms. I started losing sensation
3:55
feeling in my face. What did you, at this
3:57
point, what did you think was happening? Well, I didn't
3:59
know what it was. I was like, well, I was
4:01
headdressing, so I was all I could think about
4:03
was, am I having a stroke? Like, because my
4:05
blood pressure was 200. Like, that's, you know, pretty
4:07
close having a stroke, and I was 22 at
4:09
the time. So I was like, I was pretty
4:11
fit and healthy, I thought I was, and I
4:13
had no idea what it was, I had no idea
4:16
what it was. I spent 10 years, and I loved
4:18
my first mortgage, I was paying, so
4:20
my mom moved into my house, and
4:22
helped me help you pay paper mortgage,
4:24
and help you pay a pay a
4:26
pay a pay a mortgage, help you
4:28
pay a mortgage, help you pay for.
4:30
I've got red hair, I've got freckles,
4:32
I don't tan. I burn. My whole
4:34
family attends with blonde hair. I was
4:36
like, what was I born? My son
4:38
came out a bit jinch and
4:40
then my husband's like, and
4:42
like, he's printed and he's
4:44
like, this is a bit of sauce.
4:46
I'm like, if I didn't physically see
4:49
him come out, I would be like.
4:51
It's a bit weird. It's a bit weird.
4:53
That must be so cute though, like hair and your skin tone.
4:55
So it was always an issue for me, even like photos of
4:57
me as a kid, like I feel like I was almost blurred
4:59
out in the background. Not intensely because I was so pale. So
5:01
love fake tanning and I love fake tanning because I was so
5:03
pale. So love fake tanning and I started freaking. So love fake
5:05
tanning and didn't. I love fake hair care. What was actually horrified
5:07
what was in it was in it. My hair care, my hair
5:09
care, my hair care, my hair care, my hair care, my hair
5:12
care, my hair, my hair, my hair, my hair, my hair, my
5:14
hair, my hair, my hair, my hair, my hair, my hair, my
5:16
hair, my hair, my hair, my hair, my hair, my hair, my
5:18
hair, my hair, my hair, my hair, my hair, my hair, my
5:20
hair, my hair, my hair, my hair, So I was like, these,
5:22
the ingredients are back of some of these
5:24
products. I'm using a laddering on my skin
5:26
daily. Yeah. Is causing more information throughout my
5:28
body. And that's how it started. So I
5:30
started researching the market, couldn't find anything in
5:32
the market that was that skin care first.
5:34
self tan. It also had those beautiful ingredients that need to nourish
5:37
and hydrate your skin, right? Being in Tazzy, we have these incredible
5:39
ingredients like Tasmanian olive oil, you know, in the backyard, certified organic
5:41
and still ham-pressed. Alivira, we have like Tazmaine spring water, one of
5:43
the purest locations in the world. So actually made the tan self-formulating.
5:45
What are some of like the toxins in like the Tazzy? One
5:47
of the worst ones. If you're coming back of your packaging, you're
5:49
packaging, you see like, you see like with the like with the
5:51
like with the like with the number, like with the number, like with the
5:53
number, like with the number, like with the number, like with the number, like with
5:55
the number, like with the number, like with the number, like, like, like, like, like,
5:57
like, like, like, like, like, like, like, like, like, like, like, like, like, like, like,
5:59
like, like with C, it's full of heavy metals,
6:02
really, really bad for your body. Also,
6:04
theanoxy ethanol, it's been around since 1950s,
6:06
it's extremely toxic, especially for women, it's
6:08
talking for men as well, but women
6:10
for a productive system. It's really scary,
6:13
really, really scary. And we're putting this
6:15
on our skin every day. How is
6:17
something that's so toxic allowed to be put
6:19
into products? It's a great question, I have no
6:21
idea, but I'm still trying to figure that out, I'm
6:23
trying to change that. And when I do, I think
6:25
I'm going to be a very wealthy man. And then
6:28
so wait, at this point, you're still sick and
6:30
you're doing the research. Yeah. I was in bed
6:32
and I had this little notepad and it was
6:34
so funny, it wasn't funny, it was actually, I
6:36
can laugh at it, but it was the hardest
6:38
time of my life. One of most times in
6:40
my life. couldn't find anything that was certified organic,
6:42
toxic free. Well we were talking actually
6:45
about Sally Obemida just before we found
6:47
out. Hi Sally, if you're listening. Yeah. And so
6:49
she was very, very sick. That's what led to
6:51
the birth of the business. So anyway. Yeah,
6:53
nice and incredible story, Sally's story as
6:55
well. We met and spoke our stories.
6:58
It was just fascinating, which she's done
7:00
with hers. Great brand too by the way. A
7:02
friend of the pod for context for anyone to
7:04
that. Yes. Yes. Yes. I started playing
7:06
around with formulations. A good
7:08
friend of mine actually is
7:10
a self-taught biochemist. So I basically
7:13
called her and was like... Self-taught.
7:15
She's like making meth lab. Can
7:17
you imagine? Imagine if she did.
7:19
I've actually not that kind of
7:21
person, but imagine if she did
7:23
far out. So I was like,
7:25
we started mocking around formulations, like
7:27
I had no idea what was
7:29
doing. It's like cooking, it's like
7:31
cooking, it's how it works. So... We had
7:33
about six or seven different formulations, that's how it began, and every
7:36
single one of them failed. And it wasn't until this last formula
7:38
that we made, which was the spray tan solution, it was the
7:40
first product I made. I washed this tan off, it's how it
7:42
works, you washed a tan off after you applied it for a
7:44
certain period of time, and I went fluorescent violet. And I was
7:46
like, oh my God, that's it. It's not going to mom, you
7:48
know what, I'm, I'm, this is not going to work, I'm giving
7:50
up, I'm giving up, I'm giving up, I'm giving up, I'm giving up,
7:52
I'm giving up, I'm giving up, I'm giving up, I'm giving up, I'm
7:54
giving up, I'm giving up, I'm giving up, I'm giving up, I'm giving
7:56
up, I'm giving up, I'm giving up, I'm giving up, I'm giving up,
7:58
I'm giving up, I'm giving up, I'm giving Holy shit, this
8:00
is the best looking 10. I've ever
8:03
had and actually the best of the
8:05
market. And that's how the brand physically
8:07
started. Like the actual kitchen table.
8:09
Kitchen table brand. Yeah, but then
8:11
obviously the brand is certified organic, certified
8:14
toxic freeds, vegan, it's cruelty free. We
8:16
had to work with the manufacturers. It
8:18
was a wild ride. Through the time
8:21
of starting the business, my goal was
8:23
to have treatment for my condition. So
8:25
how did your condition get better? I was
8:27
still... And what was the condition? Yeah, so
8:29
I had been, I normally being exposed to
8:31
black mold in a rental apartment. I was
8:33
living in before my house that I bought.
8:35
Oh wow. I need the floor. Delay. Delay.
8:37
So I was, it's what happened, that's the
8:40
first thing I realized back when it started,
8:42
is I started getting reflux, and then I
8:44
was coughing up blood, and I got really in
8:46
sick, and I went to a hospital
8:48
when I had like a... camera down,
8:50
check what it was. I like, oh,
8:52
you've got inflammation. I'm thinking, what information
8:54
my 20s and my esophagus? Like, how's
8:56
that possible? And then it just, other
8:58
things happen, like I get a pain
9:00
in my foot or a weird numbing
9:02
sensation, my foot, think, you know, maybe
9:04
it's from the gym or from being
9:06
on my fetal days, a hairdresser. Oh,
9:08
yeah. Little I know. That was the start of
9:10
me being poisoned. That's the scary thing
9:13
about it. Isn't there a sense of like
9:15
responsibility or when these things get uncovered like
9:17
was there any sort of remuneration towards yourself?
9:19
The hardest thing for me it's a really
9:21
great question and there is a lot of groups
9:23
out supporting groups out that they do get. you
9:25
can get like go through court cases and stuff
9:27
and find out like you know this has been
9:29
making me sick but it's not a very big
9:31
recognized thing in Australia at the moment it's starting
9:33
to be there's lots of stuff awareness you see
9:35
now at the moment which is fascinating I'm doing
9:37
a lot of stuff about I'm actually writing a
9:39
book as well the moment it took me years
9:41
after being living in that house so for me
9:43
to go back and and prove and say this
9:45
is when I started getting sick it wasn't something
9:47
that was on my mind at the time,
9:49
all I was focusing on is getting better.
9:52
Moving on, moving on, moving on, moving
9:54
forward and making sure that I wasn't
9:56
anywhere, being exposed to black mold, which
9:58
is fucking everywhere. Yeah. everywhere. Six years
10:00
ago if I walked in this building,
10:03
it wasn't here. I was like the
10:05
mold detector. I would start getting really
10:07
flame sinuses. My voice would change. My
10:10
face would go rashy. I'd get blocked
10:12
ears. I'd get blocked ears. I'd get
10:14
really bad headaches. I'd have to walk
10:16
out and it'll last for like a
10:19
week and it'll last for like a
10:21
week. And that's how people, this sounds really
10:23
silly, but my friends just make me
10:25
go into their house when they bought
10:27
a new house. There was... at that
10:29
point because I was living in chronic pain
10:31
every day. I was like, I don't want to
10:33
leave my lifeless anymore. I couldn't get an answer
10:36
for four years. Four years, I couldn't find what
10:38
was wrong with me. Wow. Once you discover what it
10:40
was, you could be medicated. How did it take
10:42
that long to find out what it was? Jane,
10:44
I wish that was easy. There's no, there's
10:46
not the medication just to fix it.
10:48
This is the issue. This is what
10:50
I'm so frustrated about. This is what I'm
10:53
writing about too. How many people were
10:55
out there with this condition? Like one
10:57
in four, through my research from having mycotoxin
10:59
illness infamatory disorder, mine's called CIRIS. And
11:01
what it means is it's chroniconic information
11:03
information, right. But one in four people, 25%
11:05
of the population, have this recessive gene
11:07
that I carry. One in four, right? So
11:10
there's four of us in the room
11:12
right now. I obviously have it. I've
11:14
been on the person this room that has
11:16
it too. So which is really scary
11:18
because it mimics all these other diseases
11:20
and problems and symptoms. So if you have
11:22
this recessive gene, you can't detoxify mycotoxin
11:24
biotoxin value body properly. And I'm one
11:26
of those lucky people. I call it the
11:28
beast because it's one of the most
11:31
smartest bacteria you can have in your body.
11:33
What happens is you have to call
11:35
a thing called a diaph when you
11:37
start treating it. There's no medication that fixes
11:39
it. So I spent years on research and
11:41
hundreds of thousands of dollars my mom spent
11:43
at a time to help me get better. Like
11:45
it was horrible. I traveled all around Australia
11:47
went to every single specialist, no one to
11:50
mankind. It couldn't figure out how to physically
11:52
treat it in like one medication dose or
11:54
one treatment. I had to go over to
11:56
go over to Cyprus. I spent $54,000
11:59
in treatment. Thank you. partner company, because
12:01
it was the most horrible thing to
12:03
go through. And then when you treat
12:05
this condition, I had full body, like
12:08
I had IVs done daily, so it's
12:10
four weeks, this treatment center, six
12:12
days a week. I had
12:15
aphoriasis, like a blood transfusion
12:17
done each week. I had
12:19
hyperasis, like a blood transfusion
12:21
done each week. I had
12:23
hyperbaric oxygen therapy. I actually own
12:25
one, have one in my house right now
12:27
for me. That's the scary thing about it. But
12:30
also, one of the hardest things was also
12:32
one of the best things to happen in
12:34
my life because now I know my body
12:36
so well. It's fascinating how if you know
12:38
your body and your wellness and how you
12:40
can continue life, but also this amazing business
12:42
that makes people feel confident in their own
12:44
skin through worries came about it. So the treatment
12:46
in Cyprus, let's go back again because
12:48
I'm just talking on and on and
12:50
on the whole conversation, is what it
12:52
does is that they directly treat the
12:55
condition and make sure they can detoxify
12:57
your body. So they're like punch it
12:59
with high levels of oxygen, 14 meters
13:01
below ocean level, you go into this
13:03
chamber, you go in there, you get
13:05
this head pressure going in there more,
13:07
and at the start of the day,
13:10
I'm like, at the start of the
13:12
day, I'm crawling out the front door
13:14
in tears. because my body just went
13:16
through so much in one day. And
13:18
then you have this thing called a
13:20
die-off period where the die-off, the bacteria
13:22
dies off, and then your information levels
13:24
cause a cytokine storm in your body,
13:26
and it means your symptoms that you
13:28
have are there. Maybe it's a headache,
13:30
maybe it's like a back pain, maybe
13:33
it's like a numbing or nerve pain,
13:35
exacerbates times 10 for that period. So
13:37
I had treatment in Cyprus two years
13:39
ago. I am currently now 90% better than
13:41
I ever been. Wow. But it took six
13:43
to eight months to me to notice the
13:45
actual difference after treatment. I'll see you weren't even
13:47
sure if it's working. Yeah. It's horrible. Yeah. Oh my
13:49
God. That's when I started writing my book. I based
13:51
on the plane, I was like, this is a really
13:54
good way right now. I'm like, why am I traveling
13:56
to Cyprus? Yeah. I'm so lucky I'd be able to
13:58
afford to do this for a star. Yeah. There's
14:00
people I met through going through treatment when I
14:02
had, I used to have a barrack chamber in
14:04
Melbourne who had no longer with us today because
14:06
they couldn't deal with the pain anymore. It was
14:08
horrible. Like there's so much sad things about
14:10
having this condition as well. Why am I
14:13
traveling outside the world to have treatment? Why
14:15
is in Australia? Most people in the clinic
14:17
in Cyprus were Australian with this condition. I
14:19
mean that is such an incredible story. So how
14:21
did that propel you to start the business? I
14:23
didn't realize I was starting a business at the
14:25
time. I just wanted to find something that I
14:27
know self tan makes me feel really confident my
14:29
own skin. Like I know when I put a
14:31
tan on Jane I feel incredible. I was in
14:34
LA and I was like and then when I found
14:36
out I wasn't going to Miami and I'm like I'm
14:38
getting a spray tan. I am not going to Miami.
14:40
You look great. The spray tan too. Oh thank you.
14:42
She bought some product. I moved to get some product.
14:44
Yeah. So my friend actually she's pretty she's
14:46
pretty she's pretty cool. She's pretty cool. She's
14:48
pretty cool. and does spray tars. You know
14:51
anyone but you that movie with um Sydney
14:53
Sweeney and like how? She did the entire
14:55
cast. So she's breaking. I have the
14:58
same spray tan others as Sydney Sweeney, which
15:00
is just one of my brides there. But
15:02
I do think I think I just with
15:04
kids, there's no time like even to have
15:06
her come over I'm needed to do more
15:08
like self tanning. That's the good thing
15:10
about three worries is like the range I
15:12
designed it to be like for the. easy tanner,
15:14
right? So it's so easy to use, like you
15:17
whack it on, like literally whack it on, there's
15:19
a self-tam moose, there's a gradual tan, there's exfolient
15:21
that you's obviously pre-tanning, the gradual tan we sell
15:23
one every 60 seconds, by the way. That's incredible.
15:25
It's one every 60 seconds, it's wild. It's wilder.
15:27
It's wild tan, it's, it's one every 60 seconds,
15:30
by the wild. It's, it's one, it's one, it's
15:32
one, it's one, it's one, it's one, it's one,
15:34
it's one, it's one, it's one, it's one, it's
15:36
one, it's one, it's one, it's one, it's one,
15:38
it's one, it's one, it's one, it's one, it's
15:40
one, it's, it's one, it's one, it's one, it's
15:43
one, it's one, it's driers in 30 seconds, you
15:45
wash off after an hour for the moon,
15:47
my favorite, or up to five hours for
15:49
a deeper dark at 10 last seven days.
15:51
It's so easy to use. Yeah. That's how
15:53
does, I design this range. How do you
15:55
get your back? I'll get your back applicator.
15:57
Oh. I need to get your product. So
16:00
it was amazing. Back to the why is
16:02
I made this product for myself. I had
16:04
no intention of starting a business. My mom,
16:06
my dad who's longer here with us, and
16:08
my man who recently passed as well, my
16:10
name was a very successful businesswoman in Tasmania.
16:12
Very well known. She owned most of the
16:14
hotels and did it all by herself. And
16:16
she also owned Avalonian boats and she's amazed.
16:18
It was an incredible, incredible woman. But I
16:20
had no intention of starting a business. I don't want
16:22
to start a business. I don't want to starting a business. I
16:24
don't want to starting a business. that's the last thing I want
16:26
to do. My life changed. I came chronically unwell. I didn't know
16:28
what to do. I started making this product to make myself, I
16:30
didn't want to put in the market. My friend, I'm going to
16:32
mention her name Rosie, I love you, I'm going to mention her
16:34
name Rosie, I love you. Rosie is a beautician and she tried it
16:36
and she was like, you know what, I want this in the
16:38
salon. And that is the first day I thought, I thought, I
16:40
thought, I thought, I thought, I thought, I thought, I thought, I
16:42
thought, I thought, I'm my God, I actually put this, I actually
16:44
put this, I thought, I thought, I thought, I thought, I was,
16:46
I thought, I thought, I thought, I thought, I thought, I thought,
16:48
I thought, I was, I thought, I thought, I thought, I was, I thought, I thought, I
16:50
thought, I thought, I thought, I thought, And then now it's obviously
16:53
won 14 international awards. We're launching into
16:55
one of the biggest retailers in the
16:57
world very shortly. Can't mention the name.
17:00
We've won the top selling skews. Ten
17:02
skews and David Jones. I've got 1500
17:04
retailers. My life is like yours Jane.
17:07
Insane. Doesn't stop. And two kids. Yeah,
17:09
two kids. That's the most insane part. Raised
17:23
the sales, raised the sales!
17:25
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17:51
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months only. Then full-price plan options
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available. Taxes and fees extra. What
18:31
do you think it is? I think lots of people do
18:34
try and start. There's lots of self
18:36
turning businesses out there. What do you
18:38
think really sets you apart? The performance,
18:40
straight away. The ingredients, the integrity behind
18:42
the brand. I'm sure a product can be
18:44
copied. So then if someone just copies your ingredients,
18:46
they're still not who you are. So what do
18:49
you think it is from that? I think it's
18:51
very important to have a story as well if you
18:53
are a founder. I mean... you don't make your
18:55
own story up right? It's like you
18:57
have a story of your stories and
18:59
fantastic as well. Like I'm educating people
19:02
at Putting their skin. That's what I'm
19:04
trying to do. I think and people
19:06
go, I'm using this out of the
19:08
self tan, but I didn't know this,
19:10
I didn't know that ingredient was in there
19:12
and how toxic that is for me. So
19:15
I didn't know that ingredient was in there
19:17
and how toxic that toxic is in there
19:19
and how toxic that, how toxic is. but
19:21
the start of it was word of mouth.
19:24
That first three years I was still bedridden
19:26
and I was going to stores really unwell
19:28
telling my story and then giving them the
19:30
full range. So you're going into like call
19:33
calling to stores and then pitching and you're
19:35
giving the whole range away just like didn't know
19:37
it was doing just like here and ringing them
19:39
up on the phone and bed going how did
19:41
you go with the product they're like I love
19:43
it like that's how I got two or 300
19:45
retailers in the first two we were going to.
19:47
very much like we have different pillars obviously and
19:50
that's very much obviously like top tier would be
19:52
David Jones I didn't get David Jones until a
19:54
couple years ago about four years ago but the
19:56
first three years I went to hell food because
19:58
I was like high-end salad but health food stores
20:01
where people were consciously putting their skin. So
20:03
like that was a no-brainer for me. Tazzy
20:05
supported me so much and to this day
20:07
still it's still a massive market for me.
20:09
In terms of your B2B sales skills like what
20:11
do you think it is that push people over
20:14
like what's your tip there? In terms of like
20:16
how I sell it into the B2B,
20:18
straightaway product performance, what the ingredients I
20:20
said earlier on like certified organic, do
20:22
you know how hard to skip that
20:24
certification? So hard. They order me every single
20:26
year and go through every single manufacturing
20:28
ingredient, process, everything, certified toxic for another
20:30
really hard surfcation to get. There you
20:32
can call it free. We are coming
20:34
more conscious of the consumer putting our
20:36
skin. So we're not going in and
20:39
we're looking at the back of packaging
20:41
and we're reading labels. We're looking for
20:43
that certification. And we're trying to find
20:45
skin-loving ingredients. So my product very much
20:47
is about everyday radiance. We want to
20:49
look glow. You want to look healthy.
20:51
in the UK been there recently, I'm
20:53
going there again for work in a
20:55
couple of months, where no one is
20:57
for that beautiful glowy tan Australian skin.
20:59
That's what I want for. So the
21:01
brand very much speaks that, speaks that
21:03
natural everyday radiant glowy skin and that's
21:06
what everybody wants. And if you've seen
21:08
the brand as well, it's like very
21:10
much speaks that, it's not like a
21:12
brand you look at and go, okay
21:14
cool, it's a little bit tacky maybe
21:16
or I feel like we've worked so
21:19
hard, especially in the self-tend industry. that's
21:21
certified organic, but also be
21:23
that everyday radiant product. They
21:25
love it. What was the moment
21:27
that you were kind of like,
21:29
your aha moment where you're
21:31
like, I've made it? Oh, like this is
21:33
a legit, this is a business. Data
21:36
C, the beast. Yeah, I don't
21:38
even know anything about that. When
21:40
did you go? Three and a
21:42
half years ago? Just before COVID.
21:44
I launched COVID. I launched it.
21:46
Yeah. I don't even know anything
21:48
about that. is where you can really grow
21:51
your business. I met this incredible lady. Her
21:53
name is Megan Pate. She now is part
21:55
of the business. She's incredible. I wish she
21:57
was here today actually because Megan's background. is
22:00
fascinating. She's like a business strategist,
22:02
she's got a founder of another
22:04
brand and she really taught me
22:06
a lot of things about who is
22:08
your audience. As soon as you know who your
22:11
audience is, it's a game changer. Yeah,
22:13
our audience were 40 to 70 year old
22:15
women. buying the product. They were buying three
22:17
or four graduates at a time. You didn't go
22:19
into that starting this. No way. Did you think it
22:21
was? I was reaching out to people on Instagram
22:24
or you know like 19 years old. I had
22:26
no idea that they weren't buying it. Their parents
22:28
are buying it and they're finding it in their
22:30
mum's cupboard or parents cupboard and they're
22:32
using it. And that's how was that's
22:34
what's happening now. There's two different type
22:36
of audiences with three worries is that
22:38
millennial moms who have just fallen pregnant.
22:40
Kia Rumble, good friend of mine now, she tried
22:43
the brand and caught her tonic to me.
22:45
She was pregnant at the time, it's pregnancy
22:47
safe. So like they're looking, they go, okay
22:49
cool, I'm just, I'm pregnant, I'll make sure
22:51
I'm putting nothing toxic at my body, but
22:53
also I'm not feeling comfortable with my own
22:55
body because I'm pregnant, but I want to
22:57
feel glowy and I want to feel happy
22:59
and I think that's where you start going,
23:01
okay cool with my using my using my
23:03
skin, using my skin. And then also your
23:05
mature moms, or mature women, they weren't seen
23:07
or heard until recently and they're back on
23:09
the, you can see them again now and
23:11
we're like, we're really making them and
23:13
saying, Sonia, I emailed me or her
23:15
major email me one day and I
23:17
ignored it and thought it was fraud
23:20
or a scam. Then they reached out to
23:22
me and they said, Sonia Kruger, what
23:24
did they ask you for? They're like,
23:26
Sonia is wearing your product and we
23:28
want to have a meeting with you.
23:30
I was so nervous by the way.
23:32
I know why. Why do I know
23:34
why you get nervous? I don't think
23:36
like people that. But just because I
23:38
was like, well, what's the expectations
23:40
here? Sonia was so lovely.
23:42
She was literally glowing in
23:44
three warriors. And she was like, I
23:47
just want to let you guys know that
23:49
your story is fascinating. Like it
23:51
really resonating. Like it really
23:53
resonates. She's literally glowing in
23:55
three worries. And she was
23:57
like, I've been tanning for 30
23:59
years. or Santero love it. And if
24:01
there's an opportunity for us to
24:03
ever do anything together, I'm always
24:05
here. Oh wow. No, we only lost
24:08
the product with the Arains Complex of
24:10
the serum, which sold out three times
24:12
in the first month. Wow. It's
24:14
so nice to have such an
24:16
organic relationship. That's how the brand
24:18
started, organic, word of mouth, but
24:20
then also I guess making people
24:23
finding it was making women and men
24:25
that feel confident in their own skin.
24:27
How did it actually... scale up. As
24:29
you know this to marketing changes
24:31
every single day. Data C
24:33
is a beast but Facebook
24:35
obviously has been huge for
24:37
three warriors. It changes. It's
24:39
changed recently as you would
24:41
know but Facebook was really the
24:44
peak pillar for the brand because you
24:46
know where seeing down, I can say it's about my mom,
24:48
because my mom is my target market, right? She really would be one
24:50
of my four graduates at a time, because she wants the extra hydration
24:52
of the skin, she's been in the sun the whole life, and she
24:54
has sunspots and doesn't want to stick on them, but wants to give
24:57
herself a natural glow. So she's scrolling on Facebook at night, watching dancing,
24:59
dancing with the stars, watching the voice. Oh, there's so on there popping
25:01
popping up on there as an ad with three Warriors, three Warriors, three
25:03
Warriors, and then, and then, and then, click on it, and then, click
25:05
on it, and then, clicking, clicking, clicking, clicking, clicking, and, and, clicking,
25:07
and, and, clicking, and, and, clicking, and, and, clicking, and, and,
25:09
clicking, and, and, and, and, clicking, and, and, and,
25:11
and, and, and, and, and, and, and, and, and,
25:13
clicking So as soon as we knew who we
25:15
were talking to and we knew who our audience
25:17
and our customer was is when really we started
25:19
seeing the brand, the sales increase and soon as
25:21
we changed our whole marking strategy the way that
25:23
we speak as well to that customer is that
25:25
with the everyday reins we're going to give you
25:27
that confidence exactly why and what is in our
25:29
product and how it's working for your skin and
25:31
then obviously the performance is when you
25:33
really since can scale your business. How did
25:36
you realize your customer wasn't that
25:38
19 year old to the... Back
25:40
then the Instagram post, you know, the
25:42
19 year old... The people taggy.
25:44
Yeah, not even the Instagram, I
25:46
guess for me. Like people liking and commenting
25:49
on your post? If someone posted, then
25:51
I've sent out, you know, I still
25:53
50 to 100 send outs, we still
25:56
do, but 50 to 100 send outs
25:58
to micro influences. years old,
26:00
they weren't converting, nothing was
26:03
happening in sales. They had a code or you
26:05
mean they... Yeah, they had codes, discount
26:07
codes obviously. So when Sonia
26:09
came on board, you know, Sonia's in
26:11
her late 50s, she looks incredible, but
26:13
when we started working with Sonia and
26:16
seeing, she looks incredible, but when we
26:18
started working with Sonia and seeing, that's
26:20
just one of the parts, we really
26:23
noticed that like, hang on Sonia Kruger,
26:25
I ads and say, they're going, I
26:27
want her tan. and they're buying five
26:30
graduals and that's how we're selling out.
26:32
It was a period that when we go through
26:34
peak peak season for us is when all
26:36
our store sell out completely when Facebook is
26:38
on and smashing it. Yeah. Obviously we're doing
26:40
really well DHC but also all the flying
26:42
effect all the store sell out and there's
26:45
no gradual and there's no moose. I'm talking
26:47
about like we triple what we know what
26:49
we would do even inventory everything it's all
26:51
every year happens. All about having the
26:53
having the right influenza having the right
26:55
influencer club. The team is everything. If you've
26:57
got a really good team behind you, you've
26:59
got a really great business. But you would
27:01
know this too Jay and you should do
27:04
so much in your own business. So what
27:06
are the biggest learnings learning about having like
27:08
now managing a team? I think just
27:10
having expectations, roles and responsibilities and knowing
27:12
each person know exactly what they're working
27:14
on. We can get lost especially been
27:16
a founder of business and a CEO.
27:18
Sometimes you work on 100 different things
27:21
in a week as you probably do
27:23
as well. people will come in and help you,
27:25
but you have to be mindful and know exactly what
27:27
their role and responsibility is. If you go a bit
27:29
off track sometimes, then we're losing some of the other
27:32
parts of business should be looked after, which was their
27:34
role. But I think also been a really good... boss
27:36
but also being fair but also having fun like
27:38
your job should be fun yeah I love my
27:40
job I live and breathe it like I'm exhausted
27:42
every single day but I go home I'm flying
27:45
here today just to be on this podcast thank
27:47
you and I was up since 4 o'clock
27:49
this morning oh my god and I'm flying home
27:51
afterwards yeah and then I've got all the work to
27:53
catch up and say but I'm so excited how these
27:55
opportunities you have to love what you do and I
27:58
feel like my whole team or our whole I should
28:00
say, absolutely love their job and that's
28:02
what's really important. What's the most
28:04
challenging thing about having your own
28:06
business and like about the biggest
28:09
challenges you're kind of going through at
28:11
the moment? The most challenging thing is growth.
28:13
Is it not? It is, yeah, yeah,
28:15
absolutely. It's like the bigger you get, the
28:17
harder it is. Yeah, and the whole non
28:19
to profitability as you grow, because
28:22
anyone can grow, unprofitably. A
28:24
lot of people do. Yeah, and
28:26
also for me, or for us as
28:28
a business as well, it's international expansion.
28:30
Like the UK alone, they love self,
28:32
they need it. They need it. They
28:34
need the time more than we do.
28:36
We got sun. So funny actually,
28:38
Megs and I will over over in the UK. We
28:40
go about four times a year. over four times a year
28:43
because I can't always go, but we're going in a couple
28:45
of months, which is really exciting. And we're like the most
28:47
people in the middle of London. That's like so funny. But
28:49
yeah, they do. They love that natural glowing skin. Yeah, we
28:51
never wear a heat wave. I'm like, this is just like
28:53
a regular day. Literally, especially in Sydney. But I
28:55
think global expansion has been a real eye-opener for
28:58
us. There's so many things, you know, you know,
29:00
logistics, logistics, you know, logistics, the inventory, you've got
29:02
a whole another, you've got a whole another, you've
29:04
got a whole another business, you've got a whole
29:06
another business, you've got a whole another business, you've
29:08
got a whole another business, there's so many more
29:10
people in the UK than in Australia.
29:12
It's like you're re-selling a whole business all
29:15
over again. So how are you juggling at all?
29:17
We're twins. I don't know. There's not enough
29:19
hours in a day. Yeah. Probably not sleeping
29:21
enough. But I think I just, as I
29:23
said, I'm mentioning a great team, great team,
29:26
great support and work around me. It's really
29:28
important. Yeah. Like the girls will be, my
29:30
daughters have been dispatched and hopefully next year.
29:32
And hopefully next year. Yeah. That would
29:34
be yeah, cheap labour. Good family around me.
29:37
I wouldn't have any other way. I actually
29:39
get really bored if I'm by stop from
29:41
quiet. Yeah. I think I've got five
29:43
or six probably like your other business
29:46
ideas are amazing. I want to get
29:48
their business to a certain degree and
29:50
start another one, another brand. Really? I
29:52
can't wait. Different category. Yeah, wow. Yeah,
29:55
it has been done. Amazing. I think
29:57
when you come an entrepreneur and you
29:59
just constantly. million miles an hour
30:01
and you're thinking about the next
30:03
thing. Okay, with your new business,
30:06
you know, knowing everything you've learned
30:08
from this business, what would you
30:10
do differently? Research, I've been researching,
30:12
looking about on the market a
30:15
bit more. Where do you think you
30:17
didn't research and how did that? Research
30:19
and how did the market a bit
30:21
more? Where do you think you didn't
30:23
research and how did that? For three
30:25
warriors, I had no idea that you
30:27
walk into the store. had the turn
30:29
on and then got the buyer had a
30:31
menu with them one-on-one, talked about for a
30:34
coffee, and then said pass me your hand,
30:36
have a feel of this, touch, the touch,
30:38
feel, smell, and I can sell it in
30:40
like that. Now that people know about the
30:42
brand, we have to just walk into a
30:44
store and get it in like all that
30:46
contacting us, but that's probably one
30:48
big thing I would do because if you're
30:51
selling, you're selling. If you're giving
30:53
away their free product, also they're not
30:55
necessarily going to try it on. They
30:57
didn't. Because that's time consuming as well. I gave
30:59
them the whole range and half and even try it.
31:01
Yeah. But obviously I'll go back into the
31:03
store multiple times. What a waste of time. But look
31:05
at it now, the brand, like those guys are still
31:08
with me today. Yeah. And they're not forgotten about.
31:10
They're the ones that's going on. Well, maybe not.
31:12
I see you're from Tasmania. They're like, I think
31:14
they're just... You know, they're like supporting. Yeah, they're
31:16
saying they're like, oh my God, you're here. Do
31:18
you strengthen strength? That's something like, you guys are
31:21
the reason why I'm selling business. They are. Yeah,
31:23
it's really lovely. From a marketing strategy side
31:25
of things, you know, we tend to
31:27
have people talk about the social media
31:29
side of things, the content creation, but
31:31
something that I thought was quite interesting
31:33
with your strategy, which we haven't talked
31:35
about before in a while, is the TVsN.
31:37
Guys, I love TVsN. This is so lovely.
31:40
All the presenters are absolute legends. How did
31:42
you get started on that? We pitched to
31:44
them, the idea. TVSN is basically like a...
31:46
Well it's perfect actually, if you're now,
31:48
knowing your demographic, knowing that you can
31:51
actually show the before and after, like
31:53
it's, you want to talk through it?
31:55
Yeah, you've listened to just talk to
31:57
all for me, I love it. We should work together
31:59
more. Yeah. They also will put in like a
32:01
large order first, but then you've got to go
32:04
on there, live television. I was saying this to
32:06
Jane earlier on before I walked down. Oh, you're
32:08
perfect for it. And you've got to be able
32:10
to sell your brand, not swear, which is important.
32:13
It's hard for me sometimes, to hundreds of thousands
32:15
of people watching you. in one hour. So if you
32:17
can do that, if you can get in front of
32:19
a TV and I can camera's and do that, I
32:21
highly recommend it. The next brand, the next brand that
32:23
we will start, I say wait because I can Meg's
32:25
will talk with me. We're just a team now, you
32:27
know, like it's great. And it's what it's good now,
32:29
you know, like it's great. And it's what it's good
32:31
now, you know, like it's what it's good now, you
32:33
know, like, like it's good now, like, like it's good, like,
32:35
like it's good, like, it's good, it's good, like,
32:37
it's good, it's good, like, it's good, like, it's
32:39
good, it's good, like, it's good, it's good, it's
32:41
good, it's good, it's good, like, it's good, it's
32:44
good, like, it's good, like, it's good, it's good,
32:46
it's good I don't post, don't invite it. Like,
32:48
if I could show four hours on doing this,
32:50
this, this, and this, you know, not doing that,
32:52
you know, like growing your brand, sales, strategy, and
32:54
this and that. So those relationships are so important,
32:56
I feel very lucky to have Megan and the
32:58
team, but the next brand, we would probably start
33:00
it straight away, TBS, and bang, hundreds of people
33:02
will see it straight away. That's the first part
33:04
of it. You get a nice. great order
33:06
straight away. Can you talk about how much
33:09
you sell on it and also like how
33:11
much your sales or kind of like where
33:13
like I mean the first time you go
33:15
on it versus where it is now if
33:17
you were to go on it because you're
33:19
like better at presenting and you know the
33:21
like hooks. I was so nervous. That's
33:23
the first time I went on there.
33:25
Everyone's like, oh, you made the TV.
33:27
I was like guys, you actually go
33:29
in front with that many cameras and
33:31
it's live. It's so never racking. It's.
33:34
to TBSN. They will buy whatever the
33:36
presenter or I'm buying them. So 100,000
33:38
people or not? More. I think more.
33:40
It's huge. Yeah. I also had been
33:42
on QVC in the UK. That did
33:44
really well. That's correct. I'm going there
33:47
again in May, May, May 9th. I'm
33:49
not worth going there. They would be
33:51
on there. But those kind of television
33:53
kind of marketing sales are incredible
33:56
for quick sales. So the first show
33:58
I ever did was through COVID. above
34:00
$6,000 order within half an hour. Oh, wow. Yeah, the
34:02
first part of the show. And they're like, oh, we've
34:04
sold out. So, yeah. I'm not to do here. Yeah.
34:06
And I was like, what? Like, and it was, you
34:08
know, I feel like it was in my best work.
34:11
Now go on there and, you know, it's like, you
34:13
know, it's a fantastic opportunity to showcase your brand really
34:15
quickly for big exposure. Instead just relying on one channeling
34:17
on one channel, which just relying on one channel, which
34:19
is like, you know, you know, you know, you know,
34:21
you know, you know, you know, you know, you know,
34:24
you know, you know, you know, you know, you know,
34:26
you know, you, you, you know, you, you, you, you,
34:28
you, you, or, you, or, or, or, or, or, or,
34:30
or, or, or, or, or, or, or, or, So we
34:32
have an incredible business that we are going to review
34:34
next together in our help my small business segment and
34:37
then we can put your DTC skills into play. Thank
34:39
you so much for sharing a story. And now it's
34:41
time for final advice. What's the best piece of advice
34:43
you received? Believing yourself. Like you will,
34:45
like I hope you don't, but it's
34:47
a business right. I had multiple failures
34:50
in business and you get back up
34:52
again and whatever you failed with that.
34:54
particular thing or project is you make
34:56
it better the next time. So believe in
34:58
yourself, if you have a passion, a drive,
35:01
we have a product idea or something that
35:03
you really love, invest in it, and also
35:05
I think you'll be really successful. Just believe
35:07
in what you're doing. Yeah, I love
35:09
that. Believing yourself, because no
35:12
one else will. No, no,
35:14
no. If you don't believe
35:16
in yourself, then who, you
35:18
know. You just got to have
35:21
like faith in yourself, what you're
35:23
doing. Yeah. I think it's like,
35:25
if you're obsessed with
35:28
something, like I leave and
35:30
breathe and wear my tan every
35:32
day, see? Exactly. I love
35:34
your parents. Oh, thank you.
35:36
But see through. Very sexy.
35:38
Thank you, thank you. Well, thank you.
35:41
We'll catch you guys on the Thursday
35:43
show. Okay, that's it from me for
35:45
now. Thanks for listening and don't forget.
35:47
You can now watch the full podcast
35:50
episodes on my YouTube channel called, you
35:52
guessed it, Lazy CEO channel. And if
35:54
you're loving the podcast, don't forget to
35:56
follow and you can do me a
35:59
huge favor by. and leaving us
36:01
a review. And if you
36:03
want more, you can join the
36:05
conversations on the podcast, Instagram, at
36:07
the Lazy CEO underscore podcast, all
36:10
linked in the shownote. Catch you
36:12
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