Episode Transcript
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1:10
Welcome to the Lazy
1:13
C.O. podcast. I'm Jay
1:15
Lou. Join my conversations
1:17
with the entrepreneurs behind
1:19
the iconic brands we
1:21
all know and love.
1:24
Welcome back to part
1:26
two of our 100th
1:28
episodes. Celebration! Whoo! Technically
1:30
101 now. We are
1:32
interviewing your favorite beloved
1:34
podcast host. Me. It's
1:36
been riveting, we've been
1:39
hanging on by the edge of our seats. All
1:41
right, jump right in. No, not you. She's like
1:43
literally coming, she's like, these seats are so
1:45
uncomfortable, I'm sinking in, this is not flattering.
1:47
I'm not on the edge of the seat,
1:49
I'm well inside the curves of the seat.
1:52
She's like sucked in. Hot tip for anyone
1:54
ever sitting on a panel, you want to
1:56
sit on the edge of the seat with
1:58
your bum just perchedched and then. sit really
2:00
straight down. Anyhow, all right, did have to
2:02
do very little preparation for this because you
2:04
guys all sent these amazing questions via Jane's
2:07
Instagram. So I want to start off with
2:09
a really big one, which is what is
2:11
the most unconventional piece of advice that you've
2:13
ever received in business, Jane? I think everyone
2:15
knows that you're not special. Should I retell
2:18
it? 100% I don't, who is everyone? No
2:20
way. So go. Yes. This is actually from
2:22
my then boyfriend, our husband and our CFO
2:24
and general manager, is you're not special. So
2:26
basically, Waldi says this to me whenever I'm
2:28
in South Dow and I'm like, I can't
2:31
do this. Like, so the first time he
2:33
said it was when we were, he was
2:35
teaching me to drive at the ripe old
2:37
age of 26. And so I know he
2:39
had only like a manual car. I'm like,
2:42
oh, this is too hard. I kept like
2:44
your clutch stalling. I kept stalling. I'm like,
2:46
oh my God, for fuck sex. And then
2:48
I'm like, it's too hard. He's like, all
2:50
right, everyone in Europe can drive manual. What
2:52
makes you so special? You're not so special.
2:55
get over it you know he's just like
2:57
get over I'm not putting up with this
2:59
shit of you being like I can't do
3:01
this and he says this all the time
3:03
to my mom as well because she does
3:06
she's like oh your dad does like I
3:08
can't do this everyone has their roles it's
3:10
like no my mom's like I can't put
3:12
the kid's seat belt on because she thinks
3:14
the fingers are not nimble enough I'm like
3:16
what if there was an emergency you had
3:19
to get kid out of the car you
3:21
think you would think just learn how to
3:23
do it anyway so that's going back to
3:25
business yeah and and just to recap because
3:27
I really love that because you're not that
3:30
special doesn't mean you are not special it
3:32
just means it's actually an encouragement quote it's
3:34
like if other people can do it you
3:36
can do it too like that's the thing
3:38
over the weekend I'm running my own conference
3:40
and speaking to like literally like saddening beyond
3:43
say 600 people you know I've done talk
3:45
spoken at events of like 2000 plus as
3:47
well but like I was singing beyond say
3:49
on stage but like not singing like bad
3:51
wrapping yeah but anyway but yes I used
3:54
to have a few of public speaking and
3:56
that was another time oldies like well you're
3:58
not special people do it because I kind
4:00
of got traumatized from a bad incident in
4:02
high school where we try to put on
4:05
a play at orientation which is like orientation
4:07
camp is where you first really go on
4:09
camp to meet everyone and there was a
4:11
talent show and of all the things that
4:13
we could have done we did this play
4:15
and none of the things I said that
4:18
were meant to be jokes landed at all
4:20
so I had a huge fear of it
4:22
like I always looked at people who were
4:24
doing debating I was like wow that's so
4:26
clever that's so funny like I wanted to
4:29
do it yeah I didn't have the balls
4:31
to do it definitely looked on with envy
4:33
looks at people who did great speeches I'm
4:35
like wow I love what a good speech
4:37
can do for the listener. Never thought that
4:39
would be me. But then I think all
4:42
of a sudden when I business started doing
4:44
well, there was this opportunity to go on
4:46
Sunrise. We were on a panel of like
4:48
five essentially as like five young businesses to
4:50
watch. And you basically get we had a
4:53
one-one question, but I was shooting myself and
4:55
then I knew that at that point I
4:57
was like, wow, like these opportunities can just
4:59
come, you don't want the first time to
5:01
be something huge that you haven't had experience
5:03
in. So I'm like, we should just go
5:06
and get practice. I've gone on a tangent
5:08
about public speaking, but like, no sorry, my
5:10
point is it's like you want to be
5:12
able to like practice, you want to have
5:14
experience being nervous, you want to have experience
5:17
like doing it before. But basically, what are
5:19
you telling me like, look, you're not special,
5:21
people do public speaking on the time, you
5:23
know, because I'm like, oh, you know, people's
5:25
biggest fear is public speaking and like more
5:27
than death. It's like, like, like, like, like,
5:30
like, like, like, like, like, like, like, like,
5:32
like, like, like, like, like, more, more, more
5:34
than, more than, like, like, like, like, more,
5:36
more, like, like, more, more, like, more, like,
5:38
more, like, like, like, more, like, like, more,
5:41
like, more, like, more, like, more, like, like,
5:43
like, more, like, more, like I love that
5:45
so much. There's so much in that around
5:47
like self-limiting beliefs. And I heard this really
5:49
wonderful thing where somebody was up for promotion
5:51
at work and they weren't ready for it.
5:54
And then the manager said, well, if you
5:56
really think you can't do that, somebody else
5:58
will get it. This could be the person.
6:00
How does that feel? And the person immediately
6:02
went, well, hang on. If you can do
6:05
it, that felt worse, you know? So you
6:07
just have to somehow find that angle to
6:09
push yourself through, say yes, and commit to
6:11
the discomfort, and then if all fails and
6:13
you're still terrified, channel all these words, you're
6:15
just not that special. Yes. If 100,000 other
6:18
people can do it, you can figure it
6:20
out too. Nice. Don't limit yourself. That... is
6:22
an interesting question that I have. Bye. No,
6:24
that leads to another one. And I'm just
6:26
linking this up because everyone else is somehow
6:29
doing it, but it's still bloody hard is
6:31
the whole balancing act. So we're talking work,
6:33
career, being romantic with your partner, having a
6:35
family, having time for your exercise regime. There
6:37
was a lot of questions that came through
6:40
around how do you do it all? How
6:42
do you balance it? I'm not sure there
6:44
is a balance, but you're doing a bloody
6:46
good job. So talk us through a. do
6:48
you do feel like you're doing it all?
6:50
Definitely not and I really want you to
6:53
weigh in as well because you know you
6:55
are very senior in your role and you
6:57
have two kids and you're just coming back
6:59
from Matleaves so like how are you dealing
7:01
with the juggle. And you're all noticing how
7:04
she's like flipping a question around to buy
7:06
herself time. But yes, I've got a view
7:08
on this that like it's a little bit
7:10
of like work life integration. There is no
7:12
such thing as work life balance. I'm really
7:14
trying to make it work by going. So
7:17
okay, I work across multiple time zones. So
7:19
in the mornings when Australia's making up others
7:21
aren't away awake yet, that is actually when
7:23
I can take it slow and have breakfast
7:25
with my kids and drop them off myself
7:28
to drop them off myself to daycare. Race
7:33
the runners, race the sales, race the
7:35
sales! Captain, an unidentified ship is approaching,
7:37
over. Roger, wait, is that an enterprise
7:39
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7:42
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8:11
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Parker.com. That's Warby Parker.com. So in the
8:17
evenings, I will have to be very
8:20
diligent, you know, time is tight, and
8:22
then I jump back on and close
8:24
out the day. So it's not the
8:26
nine to five concept of clear boundaries
8:29
on borders doesn't exist, but it's more
8:31
like a work-life integration. I still feel
8:33
like I am. I never have enough
8:35
time in my day. I hate that
8:38
feeling of there's like yeah 12 tabs
8:40
are open in my brain and things
8:42
not done. The multiple tabs is like
8:44
I feel like everyone can probably relate
8:47
to that regardless of whether they have
8:49
kids or not. Just I think it's
8:51
just at this age. I think it
8:53
is all about like when you do
8:55
think you're naming one thing you are
8:58
dropping another and then you have to
9:00
just like it's just this like adjustment
9:02
act like literally recently. when was the
9:04
last time we were on date night?
9:07
And it was our anniversary in October,
9:09
our wedding anniversary. And it was like,
9:11
oh, far out. So now we've, we've
9:13
had like three in the last, you
9:16
know. You're over competition. I'm trying to
9:18
make up a last time. But it's
9:20
like, and then you're open, you know,
9:22
I feel like you do let things
9:25
slip. And I feel like sometimes with
9:27
the kids, it's hard because one thing
9:29
I say, it's just like, sometimes you
9:31
get more instant gratification, you get more
9:33
instant gratification, It's so stupid that like
9:36
finishing your slack messages, having like clearing
9:38
all of your slack messages gives you
9:40
this instant gratification, but like really you're
9:42
just chatting about shit with your colleagues
9:45
sometimes, you know, like it's not that
9:47
important, you're not saving lives. That is
9:49
such an honest observation. because I think
9:51
there's actually a research that shows that
9:54
endorphins get released when you finish a
9:56
task. And so it's that's quick stuff,
9:58
but really your inbox, your slack messages,
10:00
that's someone else's to do list, or
10:03
you just get sidetracked. You can get
10:05
caught all day just being on slack
10:07
or just talking about work. When the
10:09
really big important stuff, that's not necessarily
10:11
urgent. But it's so critical that you
10:14
put the big blocks in first. So
10:16
talk us through, like, how does the
10:18
lazy CEO, that is literally your hack
10:20
in life, kind of work that out.
10:23
What are the rituals or habits that
10:25
you have to make it somehow all
10:27
work? So it doesn't fall apart. Basically,
10:29
Wildie's general manager, so everyone writes priorities
10:32
on a Monday and send them to
10:34
him. Yeah. All the teams then. do
10:36
their priorities for their managers. And something
10:38
well introduced like a few months ago,
10:41
I actually sent him my priorities. And
10:43
it actually does really help keep me
10:45
on track. I'm focusing on the important
10:47
things because then you go, oh man,
10:50
what happens more often than not is
10:52
like, I'm like, oh, I didn't work
10:54
on this thing that I put at
10:56
the top of my list because I'm
10:58
doing all these other things. Then you
11:01
go, okay. for sure I want to
11:03
get the sun this week. And then
11:05
you do. You know, like you go,
11:07
when you miss like an important task,
11:10
you're like, okay, I'm not going to
11:12
let that happen again. So that really
11:14
helps at the start of the week,
11:16
because then I'll also do Gemma's priorities.
11:19
So then I'm like making sure everyone
11:21
is working on the right things. I
11:23
do the nanny's priorities because she also
11:25
helps with like a lot of admin
11:28
household tasks. Make sure she's working on
11:30
things, working on things efficiently. that all
11:32
done. So I go into the week
11:34
running, like I don't need to like,
11:36
and I also plan my outfits. So
11:39
at the start of the, that's why
11:41
today it's like 30 degrees, but I'm
11:43
like, oh, I'm wearing like pant and
11:45
a jacket, like I've already got my
11:48
look, I'm not going to like, the
11:50
amount of time you spend on the
11:52
Saturday being like, what am I going
11:54
to wear? That is such a waste
11:57
of time? jobs, you like that. Yes.
11:59
Or Elizabeth Holmes. But he just, you
12:01
know, removes, it's decision fatigue, right? He
12:03
removes that whole outfit decision out of
12:06
his life, but you know, as someone
12:08
that runs the fashion business, I can't
12:10
let myself go like that. Anyway, so
12:12
I plan my whole outfit out so
12:14
I don't waste any time at all
12:17
during the week. Basically everything gets planned
12:19
at the start of week and I
12:21
just hit the ground running. I love
12:23
that so much and I think that
12:26
the fact that you're essentially eating into
12:28
your weekend because you're doing it on
12:30
the Sunday which a lot of people
12:32
still consider as their weekend but you
12:35
are so disciplined about every aspect of
12:37
your life not just the work calendar
12:39
that the private the people that work
12:41
with you that are immediately influencing your
12:44
success as well as things as food
12:46
or your outfits. It's all taken care
12:48
of. So on Sunday night, you go
12:50
to bed, you're like, put that ring
12:53
on, put that mask on, I'm ready
12:55
for the week. You sleep better. But
12:57
this is like, even Gemma, she was
12:59
like, she has time in loop for
13:01
helping at Bichcon. And she's like, oh,
13:04
I'm not gonna, she was going to
13:06
take it on a different. You know,
13:08
like, you can't actually relax and enjoy
13:10
yourself if you're just not kind of
13:13
like set up, Normally, what I do
13:15
is when I say I manage my
13:17
calendar, I also do what's called time
13:19
blocking. So I put it on my
13:22
tasks. Now, because I'm like trying to
13:24
plan for next week, I never forget
13:26
tasks, but I forgot to put in
13:28
time for this podcast. But it's because
13:31
I didn't put it in my calendar.
13:33
And I'm like, that's when you panic.
13:35
Whereas had I actually put that task
13:37
to prepare for this in my calendar,
13:39
although I think I'm doing pretty well.
13:42
actually getting my hair down. I would
13:44
have shoveled things around and like moved
13:46
things around to make sure it happened.
13:48
So I never get into that panic
13:51
state. Yes. But I did because I
13:53
fucked up and didn't put my calendar
13:55
with the first times ever. So your
13:57
calendar is your life. Love it. You're
14:16
realizing something was missed. This is
14:18
unexpected, curveball, and you reframed, you
14:20
kind of found a positive space,
14:22
and who was a famous Iron
14:24
Man that said, the conditions are
14:26
always perfect. You just meant, this
14:28
is how it is now, and
14:30
I can work with that. Yes.
14:32
I love how you just, you
14:34
snap yourself out of the pain,
14:36
you feel the pain, and then
14:38
you move on. Yes. To bring
14:40
us to the last question of
14:42
this podcast. This one is actually
14:44
a bit heavy and I'm deeply
14:46
curious what your answer is. I
14:48
can't believe I've never thought about
14:50
it. But do you get trolled?
14:52
And if so, how do you
14:54
deal with it? I don't actually
14:56
think I get trolled. I don't
14:58
think so. I will say I
15:00
moderate my questions. Yeah, I moderate
15:02
a lot of the comments. Yeah.
15:04
And I often delete things. Oh.
15:06
But what are they? Because I
15:08
know. Where were they before? It's
15:10
a since you started. Yeah, it's
15:12
a Tiktok situation. I don't think
15:14
you get trolled. That's not getting
15:16
trolled. No, I was going to
15:18
say, I don't think you get
15:20
trolled in the scheme of things.
15:23
I think you get one or
15:25
two few comments that are not
15:27
from people who don't know me,
15:29
right? Yeah. It's always from someone
15:31
that I think is not educated.
15:33
it's really not troubling it's almost
15:35
fueling the fire algorithm. Oh my
15:37
stop right here for one second
15:39
and then I want to hear
15:41
what you're going to say Gemma
15:43
but this is so interesting instead
15:45
of letting it get to you
15:47
your brains are naturally reframing the
15:49
validity of how much weight you
15:51
to give this? Like you're saying,
15:53
actually, I do not care for
15:55
the view of this person, therefore
15:57
it's not even trolling because you
15:59
don't get to me. And secondly,
16:01
you are like, you are helping
16:03
me because you're helping with my
16:05
engagement. I am okay with that.
16:07
That is such a spectacular way
16:09
of reframing. No wonder you don't
16:11
get trolled, because you're like, this
16:13
isn't trolling, this is helping me.
16:15
Yeah, I think trolling is like
16:17
someone who's like, is someone who
16:19
follows you, knows who you are,
16:21
and then sees like, I plot
16:23
whole, you're actually a dick. Actually,
16:25
I know her intimately, and she's
16:27
actually like this. That's trolling, I
16:29
think, in my opinion. They're not
16:31
too serious, right? Like, I'm not
16:33
too serious. They're not too serious.
16:35
People who actually do follow me.
16:37
I remember the first time I
16:39
got a daily mail article, and
16:41
it was just like, literally just
16:43
a write-up about my story. And
16:45
the comment section, I don't know
16:47
why I chose to read it.
16:49
It was so hilarious. of poor
16:51
and I'm creating jobs like what
16:53
I'm like oh my god you
16:55
know if this article had no
16:57
comments it means like no one
16:59
has really read it the fact
17:01
that it's gone so far and
17:03
wide it's gone to not just
17:05
people who go oh I know
17:07
Jane Lou I've heard of Schopper
17:09
I want to read about her
17:11
article it's gone to like the
17:13
rando's out there who are like
17:15
oh that's interesting that means the
17:17
reach is far and wide I
17:19
don't really honestly think this far
17:21
but this is what everyone says
17:23
is like if they're the type
17:25
to write things and what's wrong
17:27
with them, they're going through a
17:29
lot more. Because I don't feel
17:32
trolled, I don't really think that,
17:34
but that does make a lot
17:36
of sense and that is a
17:38
really good point. Love that. Okay,
17:40
so... But also this is not
17:42
an invitation for people to troll
17:44
me. I don't like... You just
17:46
like, bring it. See, it's... It
17:48
was a super super nice insight.
17:50
So thank you so much for
17:52
sharing. Like I love the worldly
17:54
quote, you know, like you're just
17:56
not that special. If you're doubting
17:58
yourself, just push through and, you
18:00
know, just to say yes and
18:02
do the things early on that
18:04
make you nervous because they will
18:06
give you experience for the really
18:08
big mega moments when it matters.
18:10
I love how. discipline you are
18:12
around on the Sunday, you set
18:14
up every aspect of your life
18:16
so you can thrive in all
18:18
areas. And then I love the
18:20
whole piece around how much time
18:22
and mental headspace you're giving the
18:24
negative energy that comes at you
18:26
and how you either very quickly
18:28
reframe because trolls are causing engagement.
18:30
Thank you very much. But also
18:32
how you just have a very
18:34
level, clear idea of that person
18:36
does not get to define who
18:38
I am. Super special. Thank you
18:40
for sharing. I think everyone else
18:42
got a lot out of this
18:44
as well. What a great summary.
18:46
I feel like I, you know,
18:48
I wouldn't eat you every episode.
18:50
Just to summarize. I'd be like,
18:52
download transcript, upload your chat DVD,
18:54
give me this and bullet points,
18:56
but no. You just, you just
18:58
did it yourself on the car.
19:00
That's amazing. Well, Pontifam, thank you
19:02
so much for sticking with me
19:04
for a hundred episodes. What a
19:06
journey it's, what a journey it's,
19:08
what a journey it's been on.
19:10
Feedback is a gift. We'll talk
19:12
about that one day next time
19:14
Jude's on we're going to talk
19:16
about leadership and feedback. Anyway, thank
19:18
you so much for the support.
19:20
Thank you for listening and having
19:22
me in your ears, all my
19:24
nasally winding voice. Thank you so
19:26
much and here's the next 100.
19:28
And thank you Jude. Pleasure. Okay,
19:30
that's it from me for now.
19:32
Thanks for listening and don't forget.
19:34
You can now watch the full
19:36
podcast episodes on my YouTube channel
19:38
called You Guess It Lazy CEO
19:41
channel. And if you're loving the
19:43
podcast, don't forget to follow. And
19:45
you can do me a huge
19:47
favor by leaving us a review.
19:49
And if you want more, you
19:51
can join the conversations on the
19:53
podcast Instagram at the Lazy CEO
19:55
underscore podcast, all linked in the
19:57
show note. Catch you next Tuesday.
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