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Welcome to the Met favor show where the
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focus is on helping you grow and preserve
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your wealth. Join us as we discuss the
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craft of investing and uncover new
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and profitable ideas all to help
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you grow wealthier and wiser. Better
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investing starts here. Met Faber is
0:15
the co-founder and chief investment officer
0:17
at Cambria Investment Management Management.
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Due to industry regulations, he
0:21
will not discuss any of
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Cambry's funds on this podcast. All
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solely their own opinions and do
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1:33
Past performance does not guarantee future results.
1:35
All investments are subject to risk, including the risk
1:38
of loss or principle. Welcome back everybody. We got
1:40
another awesome show today. Our guest today is Aaron
1:42
Frug, founder of Griffin, the company that helps you
1:44
buy stock where you shop where you shop. We talk
1:46
a lot about financial literacy and
1:48
helping more Americans invest and I'm
1:50
excited about what Griffin's doing, the
1:52
potential to help get more particularly
1:55
young people to invest. Aaron, welcome the
1:57
show. Appreciate it. So this is going
1:59
to be fun because long-time listeners of
2:01
the podcast and on the blog have
2:03
kind of listened to me talk about
2:06
investing and all my crazy ideas over
2:08
the years and also my angel startup
2:10
investing journey for many years been looking
2:12
for a offering somewhat similar to what
2:15
you guys are doing and so listeners
2:17
full disclosure I am now an investor
2:19
in Griffin twice I think but also
2:21
a client so I have an account
2:24
so we'll talk all about this but
2:26
the reason being is because I like
2:28
what you guys are doing. For the
2:30
listeners out there, don't have never heard
2:33
you guys. What's Griffin? Give us a
2:35
two-minute overview. Yeah, so we're Griffin. Griffin
2:37
stands for the greatest revolution in finances
2:39
now. And we built an app that
2:42
automatically invests people where they spend their
2:44
money. So if you go and buy
2:46
a cup of coffee at Starbucks and
2:48
invest in a Starbucks stock, you shop
2:51
at Whole Foods and invest you directly
2:53
in Amazon. Basically, our whole intent and
2:55
purpose is to normalize investing and connecting
2:57
into people into people's lives. the reasons
3:00
why people don't get started. It's actually
3:02
a lot more psychological. So it's how
3:04
do you get people to feel good
3:06
enough, confident enough, exciting enough to just
3:09
get started. It's sort of the riding
3:11
the bike concept. You can tell somebody
3:13
as much as you can about how
3:15
to ride a bike, but what's the
3:18
best way to actually just get them
3:20
started? And that's going. basically explain so
3:22
you on board you set up a
3:24
brokerage account then what so it's kind
3:27
of just like getting started opening up
3:29
any brokerage account or even you know
3:31
when for people who haven't invested before
3:33
it's like opening up a bank account
3:36
so you go on you you give
3:38
your information you kind of create an
3:40
investor profile but it's sort of a
3:42
easier set it and forget it type
3:45
of thing so you just connect your
3:47
bank and your favorite cards that you
3:49
use we built a technology that like
3:51
tracks the transactions, determines whether or not
3:54
they're public, and then it automatically invests
3:56
you across where you spend. So the
3:58
cool thing about fractional shares is that.
4:00
where you're able to invest with very,
4:02
very little amounts of money. So most
4:05
of our customers start off with $1
4:07
per transaction. Let's say you buy something
4:09
out, Starbucks, at that time you are
4:11
investing $1 into the company, and that's
4:14
sort of added up over the week,
4:16
and then you can own all the brands
4:18
that you're spending with. So just
4:20
to make this relatable listener, so I
4:22
have an account, it's got almost
4:24
two grand in it, so we're moving
4:26
up, but each week. You get this
4:29
update because it sinks to your credit
4:31
cards, it sinks to your debit card,
4:33
and where you make purchases. So if
4:35
you look at my companies, for
4:38
example, not surprisingly, Amazon's on the
4:40
top of my list, been buying
4:42
a bunch of my wife's new
4:44
books on there probably, Papa John's,
4:46
we got Wal-Green, Starbucks, Uber. And
4:48
then we always have some random
4:51
ones. I'm like, cheesecake factory. I'm
4:53
like, I'm not responsible for that.
4:56
That's got to be my wife
4:58
and child. Albertsons, and it's funny
5:00
because you'll see ones like into
5:02
it, which is one of my
5:04
nemesis, but we use them for
5:06
quick books at Cambria. And then
5:08
you'll see ones that are like,
5:11
oh, it's interesting. How does that even
5:13
tie in? And waste management, you
5:15
know, what's going on in the real world?
5:17
How do you set up the amounts? You
5:19
know, so if you're an investor that comes
5:21
on, is it something where you say, look, I want
5:23
a dollar to go in or do I set
5:26
it per company because I have a lot more
5:28
Amazon than I have everything else in my account.
5:30
How's that work? Yeah. So we, when we
5:32
first started this, we went around and we
5:34
interviewed like 500 people around
5:36
our university and then everybody was
5:38
outside of it. And we asked them a lot
5:40
of questions about why they invested, why
5:43
they didn't invest. One of the things
5:45
that like made people most comfortable
5:47
was having a consistent same amount So when
5:49
we start off and we tested this
5:51
out too like everybody starts off
5:53
with investing one dollar at a time
5:56
So no matter how much you spend
5:58
it's completely based off of frequency You're
6:00
investing $1 in a company where you
6:02
make a purchase, but you can change
6:04
it within the app. We have some
6:06
people who are investing $50 every transaction.
6:08
It doesn't matter. You can choose that.
6:10
You can set limits. You can even
6:12
turn off companies you don't like. So
6:14
if somebody, let's say, doesn't believe in
6:16
a brand, they can actually turn it
6:18
off and not invest in it when
6:20
they spend there. Yeah, I had to
6:22
put Amazon on pause today. I didn't
6:24
want my account being 100% Amazon. Here's
6:27
why I think you guys have found
6:29
a really interesting wedge in product market
6:31
fit. So listeners heard me, you know,
6:33
complain a lot over the years, but
6:35
particularly during the financial crisis when kind
6:37
of meme stock mania was going on
6:39
about. You know, we don't teach financial
6:41
literacy in school and so a lot
6:43
of people learn through various channels and
6:45
in particular one of them just being
6:47
the product providers and one of the
6:49
problem with that is a lot of
6:51
them are casinos and not to pick
6:53
on Robinhood, but you know a lot
6:55
of what many of these offerings teach
6:57
is not the lessons they should be
6:59
being taught you know it's hey we're
7:01
encouraging you to trade a lot we're
7:03
going to encourage you to do all
7:05
these other things trade options zero day
7:08
options like all these crazy things they
7:10
have no business trading but what's beautiful
7:12
about what you guys do is look
7:14
I managed an ETF company for financial
7:16
advisors for sophisticated investors like great we
7:18
have 16 ETFs but a little bit
7:20
lost in that is the tangible real
7:22
world connection for a new investor. This
7:24
is like the Peter Lynch one up
7:26
on Wall Street. You know, and so
7:28
what you guys have is you now
7:30
have that connection to where people can
7:32
say, oh, I get it. I'd spend
7:34
a ton of time and money at
7:36
Starbucks. Like, I should probably buy that
7:38
business. I'm now owner. And that's a
7:40
very cool lesson to explain to people,
7:42
younger people, new people investing, but also,
7:44
you know, as people build their portfolio,
7:46
I think it's a really thoughtful approach.
7:48
When did that light bulb come on
7:51
for you guys? When did you guys
7:53
figure that out? I'd like to take
7:55
credit for this. When we first started
7:57
this, we were just trying to figure
7:59
out like how... because when we asked a
8:01
bunch of people like do you invest or do
8:03
not invest it was always the same three things
8:05
I don't have enough money it's not made for
8:07
me and I don't understand it but like every
8:09
person we spoke to said that I know that I should
8:11
and so I think that like the average
8:14
person develops a relationship with money it sort
8:16
of starts around 16 years old and sort
8:18
of what we were sharing earlier like people
8:20
most people don't get started until early 30s
8:22
so it's like a very long time to
8:24
build a relationship with money to build a
8:26
relationship with money and then not get We just
8:29
kept trying to think like, how do you
8:31
make this more and more fun? That's really
8:33
the only way to kind of explain it
8:35
and where people felt like they actually knew
8:38
what they were doing without this barrier of
8:40
like, I have to learn, I have to
8:42
learn, I have to trust somebody else to do
8:44
it. And one day my sister and I
8:46
have to trust somebody else to do it.
8:48
And one day my sister and I were
8:50
out of Starbucks and the briefs said
8:53
that I should really own stock for how
8:55
much stock for how you've said this, but
8:57
like. Now I was like, I wish I
8:59
would have bought Apple stock when I first
9:01
bought the iPhone. It's something that can now
9:03
tag alongside and be a part of you.
9:05
And I think it's almost like the,
9:07
the simplest, most human way to
9:10
just get started. And so I think that's
9:12
our goal. Like even our designs
9:14
when you're like, I'll never speak
9:16
poorly about another company. I think that
9:18
there's been a lot of technological
9:21
advancements like. ETS are a great
9:23
way to like own a bunch
9:25
of companies and to get people
9:27
invested and obviously like we were
9:29
talking about for like a you
9:31
know more sophisticated investor, but I
9:33
also think that like if you look
9:36
across the board, every finance app
9:38
looks the same. Everyone has
9:40
a graph. Everything has stock ticker
9:42
symbols. It's very overwhelming for most
9:45
people and to actually like manually
9:47
take the time and like more
9:49
people do research buying cars. then they
9:52
do stocks. Like it's either through
9:54
emotions or friend referral for the
9:56
average investor. And so the effort
9:59
that the. emotional effort to buy
10:01
something in the fear of being
10:03
wrong is so high for most
10:05
people. That's why there's 178 million
10:08
Americans still uninvested. This is the
10:10
problem that I'd had with so
10:12
much of finance and investing is
10:14
there's so much jargon and it's
10:17
so abstract. So even if the
10:19
Warren Buffett advice, hey. go by
10:21
90% go by S&P 500, SPY.
10:23
But then you're like, well, what's
10:25
that? Like if you ask the
10:28
average investor what's in there, like,
10:30
you know, they're gonna have a
10:32
struggle. And then when it's down
10:34
10, 20, 50% or whatever it
10:37
is, you know, they're like, well,
10:39
I have no emotional endowment effect
10:41
connection to this. But I think
10:43
this is such a massive. potential
10:45
benefit and we'll talk about this
10:48
in a minute about investors having
10:50
a connection to the brands and
10:52
ownership. So they're not just a
10:54
customer, they're now an owner and
10:57
that changes everything in all of
10:59
the way that people think about
11:01
investing in my mind. Tell us
11:03
a little bit about who you
11:05
mentioned this to me before and
11:08
I know some of these answers,
11:10
but the traditional demographic is not,
11:12
you know, an 80-year-old
11:14
person that's got 100 million. Who is
11:16
your traditional client? How do you guys
11:19
think about this? And has it changed
11:21
over time? Yeah, so we were pretty
11:23
fortunate that a few years ago we
11:25
had a video go viral on TikTok.
11:27
I think it's at 47 million views
11:30
now. Basically, it was just sitting in
11:32
front of a camera saying this is
11:34
who we are, this is what we
11:36
do. I'm pretty sure the top-like comment
11:38
was, this is so exciting, I'm going
11:40
to own all of McDonald of McDonald's.
11:43
And it's like it was is a
11:45
very interesting, you know, response from a
11:47
lot of people. And so when that
11:49
happened and like through a lot of
11:51
organic content, we're seeing a lot of
11:54
like across the board, we see first-time
11:56
investors, but definitely it was like next-gen,
11:58
younger people getting started investing. Recently,
12:00
we've switched to a subscription
12:03
model, which has been phenomenal
12:05
for us, and we're like, it actually
12:08
makes us able to achieve a
12:10
lot more things. And by doing
12:12
that, our actual main customer now
12:14
is a, we've always been majority
12:17
female user base, but right now
12:19
it's a female in her 40s, and
12:21
sort of the head of the household
12:23
parent, like, basically who we
12:25
call like the chief family officer,
12:28
and It's been very exciting to see
12:30
that there's a lot of like comments. It's
12:32
like, hey, you know, this is my first
12:34
time I've been invested. This is amazing and
12:37
like fun and I want to be able
12:39
to use this for my family. So our
12:41
goal is to build out family accounts
12:43
and sort of expand upon what's being
12:46
asked of us. I mean, so we're going
12:48
to dive into a couple topics here. You
12:50
know, one of which is again, going
12:52
back to this education component, money is
12:54
such a taboo topic. pretend like you're
12:56
the head of household, your family, you're
12:58
the mom, you're the dad, and saying,
13:01
hey, you know, open you account, it,
13:03
he trade or Schwab, and we're going to
13:05
buy some ETS, or, you know, even worse,
13:07
in my opinion, is like, hey, we're going
13:09
to stock pick, and you pick a couple
13:11
stocks, and, you know, the problem is it
13:13
creates this very weird dynamic within the family
13:15
that if, say someone picks a great performing,
13:18
you know they're proud hey i i i
13:20
impressed my father look how much money we're
13:22
making let's say you pick a bad stock
13:24
you know and it goes down there's shame
13:26
embarrassment i don't want to talk about it
13:28
where the dinner table hey you idiot you
13:30
bought invidia and it went down eighty percent
13:33
on and went down eighty percent on and
13:35
on right but this is different like
13:37
because it has this tangible hey you
13:39
guys you realize we went out to
13:41
cheesecake factory tonight or we have this wall
13:43
street journal on and on we're actually
13:45
investing in these in these companies in
13:47
these and investing, which I think is
13:49
the key connection. There's a couple
13:52
experiments you guys could run when you
13:54
get much bigger and you have these free time
13:56
and put some, you know, PhDs on staff,
13:58
one of which would be this. helps you
14:00
hedge your human consumption. And so listeners,
14:02
if you think about this, you know,
14:04
and you think about inflation and you
14:06
think about, you know, what you spend
14:08
money on, everyone has a different inflation
14:10
rate. You know, we report 3% that's
14:13
the inflation rate. Well, you know, eggs
14:15
are 12 bucks now or whatever they
14:17
are, but TVs are way down. And
14:19
so where you spend your money, it's
14:21
an interesting hedge and discussion. So it's
14:23
also funny because you can talk about
14:25
your spouse. You'll be like, man. My
14:27
spouse spent so much money on Amazon,
14:29
but for every dollar we put in
14:31
Amazon We're putting into this account. So
14:33
we're it's rising tide in some some
14:35
ways But again, it makes it a
14:37
makes it it it's almost like a
14:39
mortgage You're putting that money away and
14:41
putting it to work I think I
14:43
heard you mention at one point that
14:45
you know stakeholders shareholders that own some
14:47
of these companies actually spend more at
14:49
the underlying company. Do you guys do
14:52
a study talking about I think Walmart
14:54
might have been one? Yeah, so we
14:56
looked at kind of kind of where
14:58
people are spending before they own stocks
15:00
and then after they own stocks. There's
15:02
no incentive at all. It's just literally
15:04
the concept of ownership. And we've seen
15:06
like, for example, Walmart, after six months
15:08
of people owning stock, they spend 234%
15:10
more at the brand. It's just a,
15:12
it creates loyalty in a new and
15:14
unique way. I think that there's a
15:16
huge opportunity for that in the market.
15:18
Let me expand on this idea for
15:20
you. and hopefully it's something you guys
15:22
run with. The credit cards have done
15:24
a really good job of this, where
15:26
they have, you log into your Amex,
15:28
log into your chase, whatever, and you
15:30
see rewards, and it's somewhat annoying because
15:33
you have to go in and opt
15:35
in, you know, every quarter, hey, here's
15:37
all the deals you have, and there's
15:39
like a hundred of them, right? But
15:41
again, you don't own those companies, it's
15:43
just benefits and rewards, however, we have
15:45
some old Twitter threads, and I'll send
15:47
them, and I'll send them, and I'll
15:49
send them, and I'll send them, What's
15:51
the most interesting shareholder stock perk? The
15:53
most famous, of course, you own one
15:55
share of Berkshire, you get to go
15:57
to the meeting. the years there's so
15:59
many that are kind of hilarious and
16:01
funny Starbucks used to put a Starbucks
16:03
card in the annual reports right they'd
16:05
mail them to you and you got
16:07
a gift certificate to go spend at
16:09
the company but there's a lot of
16:11
the companies and so we were joking
16:14
I got too much on my plate
16:16
but I was joking I said someone
16:18
needs to build a website that just
16:20
lists like hey here's the top 50-100
16:22
shareholder perks that no one knows about
16:24
some of which you should just buy
16:26
one share that way you could get
16:28
the perk like it's that beneficial
16:30
like hey if you're cheesecake factory you
16:32
know owner 10% off whatever maybe you
16:35
get free dessert right but you know
16:37
who does a really good job of
16:39
this is the Japanese. And so it
16:41
is a massive culture of stakeholder rewards
16:44
for public companies in Japan. And so
16:46
you can go do a laundry list
16:48
search and we'll add these to the
16:50
show notes listeners. If you have any particularly
16:53
interesting ones, leave it in the
16:55
comments on YouTube or on Twitter.
16:57
But it's really fun to see
16:59
some of these. And so now
17:01
you have a really interesting wedge
17:03
where you're in between the consumer,
17:05
say, hey, I know they're shopping here, but
17:07
also that they're an owner, and hey,
17:09
let's offer. And so you guys do a
17:11
five bucks a month subscription, 36 bucks a
17:13
year. So not bad, but you could
17:15
say, hey, look. Eventually, we
17:17
want to get you to where the
17:20
rewards dwarf this payment, right? So you're
17:22
getting extra benefits by just being an
17:24
investor here, and we're kind of going
17:26
to the companies at some point say,
17:28
hey, you should offer to these people
17:30
because also now that they know
17:32
they're an incentivized stakeholder, they'll
17:35
spend more. I think that's our goal
17:37
because I genuinely believe it's a
17:39
win-win. I'm already spending money at
17:41
these brands. Why not own them and have
17:43
them be a part of my life and
17:46
then like... those companies grow I get to
17:48
be a part of the growth of where
17:50
like I'm already patronizing to if I then
17:52
have the benefit of like actual real benefits
17:54
that come with stock ownership like the the
17:56
intent of the stock market and what it
17:59
used to be is like you were
18:01
an owner, like how do you feel
18:03
like an owner and be actually a
18:05
part of these brands where it's not,
18:08
yes, growth is incredible, people invest for
18:10
the benefit of the long term, like
18:12
that's our goal and our hope too.
18:14
And if we can get people to
18:17
start a lot earlier, amazing or people
18:19
who have never invested before, like that's
18:21
the intent. It's almost like an entirely
18:23
new class of consumer owner that's like
18:26
supercharged, super hero customer, right? It's like
18:28
your consumer. cool you have your owner
18:30
and then this is both and I
18:33
to my knowledge kind of hard for
18:35
them to find that information and you
18:37
guys are you guys are collecting it
18:39
what what also is interesting about y'all's
18:42
app and by the way listeners you
18:44
want to go try it out use
18:46
the code invest you get 25 bucks
18:48
to get going is that the design
18:51
intentionally is not focused on buying and
18:53
selling right particularly selling and one of
18:55
the things that we kind of bemoan
18:57
you know most of the apps and
19:00
the transaction based brokerage is is they
19:02
want you to have activity because they
19:04
make money on that and you know
19:07
not only is the buying and selling
19:09
costly bid-ass spreads etc but also it's
19:11
taxable and so this long-term view like
19:13
you look at your app and it's
19:16
almost like you're just stacking shares and
19:18
companies right you know it's like you're
19:20
consistently just adding and the people that
19:22
do want to sell or that you
19:25
know want to get out Make
19:28
any generalizations are they selling the companies one-off
19:30
or is it traditionally they're like you know
19:32
what this is not for me I'm gonna
19:35
close the account I'm gonna move the account
19:37
or I just I ran out of money
19:39
so I got a I got to withdraw
19:41
all this I assume it's all or nothing
19:43
at some point or how is it traditionally
19:46
viewed probably more all or nothing. There are
19:48
definitely people who feel like, hey, I don't
19:50
have the money or the finances right now.
19:52
And at any point in time, they can
19:54
withdraw their money. But we do see a
19:56
lot of people like even pause sometimes and
19:59
then start up again later on. So I
20:01
think that we want people to feel like
20:03
that they have full control and safety over
20:05
what they're doing? You guys are clearly finding,
20:07
you're having a moment, right? You're finding kind
20:09
of this product market fit
20:12
now, which is exciting. You know, when
20:14
it happens, you know, when you see
20:16
it, and it's fun. It's a really
20:18
cool feeling. Talk to us a little
20:20
bit about building this. How difficult
20:22
was it in the early days
20:24
to make this connection between
20:26
the payments? and the companies and then
20:29
talk to a little bit about the
20:31
universe like do you guys go all
20:33
the way down to some of these
20:35
microcaps you cut it off at 10
20:37
billion billion market cap with some of
20:39
these stocks or how do you think about
20:41
it? Yeah so we'll try not to get too
20:44
long of a story because you guys
20:46
got started what year what was the
20:48
what was the origin year? So we
20:50
started this actually at the end of
20:52
2017 and so this was our last
20:54
semester of college it was one of those
20:57
things where We graduated, we both
20:59
had jobs, those were supposed to go work
21:01
with JP Morgan, the co-founder is going to
21:03
go work in the wealth management industry, and
21:05
we had like three months until we had
21:08
to accept our jobs. So there's a, it
21:10
was called the Gerson School Accounting Building, and
21:12
like we were, both of us were in
21:15
accounting, but they had these huge whiteboards. So
21:17
we became friends with security guards, we used
21:19
to go in there and work basically every
21:22
single day. We used to call law firms. You
21:24
know get like just try to ask
21:26
for like different advice even though we
21:28
didn't have money and It took a lot of
21:30
work to work with the SEC and to build
21:32
this out to like actually be an
21:34
investment advisory service So right now
21:37
we are investment advisors the app
21:39
looks and operates like it's a
21:41
brokerage because you're you're buying into
21:43
the stocks that you that you
21:45
spend with But every single company
21:47
on our platform actually has an
21:49
assigned risk tolerance that we update
21:51
consistently. And so how people put
21:54
their information into our app determines whether
21:56
or not we actually allow them to invest
21:58
in certain companies. And so it feels like
22:00
it's a part of your life, but
22:02
we in the background make sure that
22:04
we're always adjusting. And it took a
22:07
very long time for that, but the
22:09
actual technology itself. So I had to
22:11
teach myself, and this is before AI
22:14
or anything else, so I had to
22:16
teach myself regular expressions, so I bought
22:18
these like red sunglasses and I sat
22:21
in a computer and I would just
22:23
like write regular expressions every single day
22:25
for weeks upon end. It was a
22:28
very interesting. experience, but we because we
22:30
wanted to set the intention to think
22:32
of like what's every public brand that
22:34
you've ever spent with, because I think
22:37
you're mentioning it earlier, I've invested like
22:39
137 companies, the amount of places that
22:41
we actually spend with, that's not just
22:44
consumer, like, you know, discretionary, like, it's
22:46
a lot of different things that we
22:48
actually put our money into. And
22:52
so we want every public company, every
22:54
subsidiary underneath it. So if you do
22:56
shop at Whole Foods, the app recognizes
22:58
that it's owned by Amazon and will
23:01
invest you on Amazon, and then even
23:03
down to the like, you know, bottom,
23:05
lower product level, which hopefully one day
23:07
we can get to skew level data
23:10
with brands. And so we've just spent
23:12
a really long time building this out.
23:14
We, at the technology, there's a lot
23:16
of negotiation, both on the brokerage side.
23:19
So we actually had to negotiate the
23:21
first contract ever to. actually do all-in-one
23:23
encompassing trades for like low fractional share
23:25
amounts. So that's been a very long
23:27
time. And then we, you know, we
23:30
use plaid. So basically all the best
23:32
companies in the world use that supports
23:34
millions and millions of users to link
23:36
people's bank account securely and then to
23:39
get the transaction data. And then we
23:41
launched this sort of at the end
23:43
of 2020, early 2021. That's kind of
23:45
when we went viral. We had a
23:48
really amazing moment there. be able to
23:50
bring around our first institutional round of
23:52
funding and then we kind of put
23:54
our heads down and like really focused
23:57
on building sort of this the dream
23:59
app that we wanted to and really
24:01
launch the official version at the
24:03
end of 2023. And then like
24:06
immediately hit product market fit
24:08
with our new designs and
24:10
our new user experience growing
24:13
rapidly, took a hard pivot
24:15
to a subscription model, went
24:18
from a few thousand revenue
24:20
to millions. And now we
24:22
were closing our series A and
24:24
very excited about it. So, yeah.
24:27
What do you guys learned? You know,
24:29
often the journey of the
24:31
entrepreneur and the founder is one
24:34
where as you build and iterate,
24:36
you get feedback from investors
24:38
and users and you're like,
24:41
oh, wow, they're using this
24:43
way or they have found
24:45
some insights that we never
24:47
totally expected or. Everyone hates this
24:50
and banging on this and they think this
24:52
part is stupid. What were some of the
24:54
insights the last couple years that you guys
24:56
kind of hit upon that you either, you know,
24:58
incorporated, got rid of, all that good stuff?
25:00
I would say the biggest thing that we
25:02
learned when it comes from a consumer side
25:05
is don't over-solve. Actually, like it's it.
25:07
So we became very, very data obsessed and
25:09
like actually we've always listened to our customers
25:11
and interviewed them. Like we used to do
25:14
like zoom calls like this just to like
25:16
get as much. advice as possible.
25:18
But basically one of the
25:20
things, for example, was
25:22
that most people really just
25:24
loved the fact of that like,
25:26
it just invests you where you
25:29
spent. That like actually keeping
25:31
it very, very simple, only
25:33
focusing on the brand, those
25:35
sorts of things is like the
25:37
absolute most important to people. So
25:40
it's like we just focus on
25:42
like how do we make that
25:44
experience. the absolute best. And like,
25:47
one of our things that we built, we
25:49
call it our magic moment and it's called
25:51
the time machine, is that actually when you
25:53
get started using Griffin and you go
25:56
through the onboarding process, we actually show
25:58
you where you could have invested in. in
26:00
like the last 30 days. And then
26:02
most people say like, I actually want
26:04
to buy these stocks and then we
26:06
allow them to get jumpstart on their
26:08
account by investing in their past. So
26:10
they feel like that they can like
26:12
already get, so when you open the
26:15
app, you already own 10 plus companies.
26:17
It's like a very cool user experience.
26:19
Talk to us a little bit about
26:21
how you guys find your customers. You
26:23
know, it's a modern world. You mentioned
26:25
a video on Tiktak going viral. and
26:27
listeners I don't keep any of that.
26:29
I'm donating all my my proceeds to
26:32
you guys because I don't I don't
26:34
want you guys to have it but
26:36
other than kind of word of mouth
26:38
how do you guys think about getting
26:40
new customers in this in this new
26:42
2025 world? I think there's multiple ways
26:44
so right now like we built this
26:46
to be a consumer business where like
26:48
our end customer is the individual and
26:51
so that they they feel that way
26:53
so one when we originally started was
26:55
a lot of organic content we've been
26:57
We've been fortunate that we've gone viral
26:59
multiple times. I think actually last month,
27:01
we went viral again. And so it's
27:03
just always creating content. But then we
27:05
take that content, we were purposed into
27:07
ads. And so we've gotten very, very
27:10
good. We are basically head of marketing.
27:12
His background is it's one of those
27:14
dropped out of Harvard-built, built a company,
27:16
scaled up to 9 million users, sold
27:18
it to draft gangs. And now like
27:20
he runs our entire marketing department. the
27:22
focus is on like making sure we
27:24
have strong repeatable content that people connect
27:27
to that's more organic and then we
27:29
can use page channels to scale so
27:31
we've actually built something that's like very
27:33
repeatable and so that's kind of why
27:35
we we went out to raise what
27:37
we actually didn't go out to raise
27:39
a series A we we it was
27:41
preempted which is pretty awesome and so
27:43
we're like gonna use that new capital
27:46
to scale what we built but it's
27:48
it is very cool to see you
27:50
know a lot of users refer to
27:52
their friends A lot of our ads
27:54
are naturally just organically shared, and then
27:56
it's how do you focus building out
27:58
product-led growth, things within the app. that
28:00
actually make it more meaningful for people
28:02
to share with each other. And then on
28:05
top of that, just distribution. So
28:07
actually yesterday, we just got a
28:09
letter of intent from a very
28:11
large publicly traded company where
28:14
we're going to use our technology
28:16
because we serve a unique audience
28:18
that's mostly not touched by the investment
28:20
industry, you know, the head of
28:22
household, and just to help provide
28:25
investment opportunities for
28:27
potentially like 10 million plus
28:29
people. that are part of their company
28:31
and their platform. And so it's
28:33
like distribution goes through business partnerships. And
28:36
I think we can again plan a
28:38
unique space and loyalty. So we don't
28:40
have to just work with the
28:42
wealth management industry, which we are
28:45
having conversations with that now, but also
28:47
we can work with brands. And I
28:49
think that's that's the hope. Well, what
28:51
you guys do your message, it's so easy,
28:53
it lends itself to such a great. video
28:55
messaging. Who came up with stock with your
28:58
shop? Is that you? One of your customers?
29:00
Who came up with that phrase? That was
29:02
us, yeah. Yeah, it's such a good one.
29:04
But you can just picture, like, you know,
29:06
a couple sits down to cheesecake
29:09
factory and the spouse is like...
29:11
You shouldn't order the dessert. Come
29:13
on, we just got so much
29:15
food. And we're like, well, you
29:17
know, actually, this is, we're owners
29:19
and we're buying more if you,
29:21
the more you spend on and
29:24
on. Like it's, it's a very
29:26
video focused sort of messaging that
29:28
I think will resonate and continue
29:30
to resonate. Do you have a most
29:32
memorable investment? And this is
29:35
like, as honest as I
29:37
can be, is helios and Matheson.
29:40
who owned Movie Pass. And
29:42
I was younger and I
29:44
like believed in a lot of
29:46
what the founders were saying
29:49
and that they were going
29:51
to reach profitability. And so
29:54
I put a lot of
29:56
my personal money into it
29:59
because I really like the
30:01
concept and I didn't diversify into
30:03
anything else. And I lost a
30:05
good bit of money on it.
30:07
And it was a really good
30:09
big learning lesson. And, you know,
30:11
so I hope that there's like,
30:13
I think that's kind of where
30:16
our goal is, is more to
30:18
be the antithesis of that into
30:20
more like, invest people in things
30:22
that are validated and that are
30:24
being used consistently and brands and
30:26
more blue chip stock companies. and
30:29
to also like create honesty and transparency
30:31
and an industry that we feel like
30:33
needs it a little bit more. I
30:35
saw movie pass on both the first
30:37
go-round investing and then it just did
30:39
a recap and relaunched. I haven't heard
30:41
anything about it. I'm curious to see
30:43
what the idea is interesting. Yeah, it's
30:45
back up and running. So who knows?
30:47
listeners, you may get a second shot.
30:50
AMC create a list off of it.
30:52
And they've done really really well with
30:54
that sense. So I mean good for
30:56
them, but and I loved I love
30:58
the concept of movie pass I thought
31:00
it was so cool This has been
31:02
a lot of fun. Tell our listeners
31:04
where do they go? They want to
31:06
go sign up for the app make
31:08
sure you use code invest for free
31:10
25 bucks? What's the best place? Yeah,
31:12
so you can just find us on
31:14
the App Store Griffin on just GRIRIFIN
31:16
it says positive daily investing We're actually
31:19
in the top of the charts right
31:21
now, it's been pretty consistent consistent there
31:23
and then also we you could go
31:25
to griffin.com to learn more we actually
31:27
own griffin.com we uh there's a company
31:29
called Interout multi-billion dollar company out in
31:31
the UK I believe that owned griffin.com
31:33
for like 17 years we reached out
31:35
to their customer service we told them
31:37
our story who we are the change
31:39
we want to make in the investment
31:41
industry and they dropped the domain and
31:43
we were able to pick it up.
31:46
Wow dude I well that's not that's
31:48
not as good of a story as
31:50
The conglomerate in Europe that owns faber.com,
31:52
I keep trying to get them to
31:54
give it to me and they're like,
31:56
talk to us when you got six
31:58
figures, we'll drop it then. Yeah, ours
32:00
was a little different. So we
32:02
did have the money at the time.
32:05
So it was a, it really
32:07
worked out well. But yeah, just
32:09
find us anywhere. It's a super
32:11
simple sign-up process. Obviously, you have
32:13
to be a legal age. We hope
32:15
to expand to families soon.
32:17
Awesome. Aaron, thanks so much
32:19
for joining us today. Thank you.
32:21
This was fun. Podcast listeners will
32:23
post show notes to today's conversation.
32:25
If you love the show, if
32:27
you hate it, shoot us feedback
32:29
at the Meb Faber show.com, we
32:31
love to read the reviews. Please
32:34
review us on iTunes and subscribe
32:36
to the show. Anywhere, good podcasts
32:38
are found. Thanks for listening friends
32:40
and good investing. Today at T-Mobile
32:42
I'm joined by a special co-anger.
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