Former Secret Service Agent Reveals How To Read ANYONE To Know Who You Can Really Trust

Former Secret Service Agent Reveals How To Read ANYONE To Know Who You Can Really Trust

Released Monday, 28th April 2025
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Former Secret Service Agent Reveals How To Read ANYONE To Know Who You Can Really Trust

Former Secret Service Agent Reveals How To Read ANYONE To Know Who You Can Really Trust

Former Secret Service Agent Reveals How To Read ANYONE To Know Who You Can Really Trust

Former Secret Service Agent Reveals How To Read ANYONE To Know Who You Can Really Trust

Monday, 28th April 2025
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0:00

can't look to other people to support you for

0:02

you to go do something. If you're saying

0:04

you need to give me this so I can

0:06

do this, they're not the problem. Your thinking

0:08

is the problem. She's

0:10

the secret service agent who's protected

0:12

presidents, and she looked after the

0:15

Obama's, Clinton, and Bush. With a

0:17

master's in forensic psychology, she

0:19

worked complex undercover missions. My

0:21

girl, Evie Pompore. Ask

0:23

people questions. Drop a question and go

0:25

quiet. Let them reveal themselves to you.

0:27

If you wanna know how to read

0:29

people and if you wanna know to

0:31

gauge who's trustworthy, who's not, who's reliable,

0:33

let them show you. But if you're

0:36

jabbering away, you're not gonna see it.

0:38

The mistake we make is we think

0:40

there's good and there's evil. Evil people

0:42

do bad things. Good people do bad

0:44

things. Good people take advantage.

0:46

Good people will hurt you. What's

0:48

the tell or the question to know

0:50

if someone is really alive? Okay, I'll answer

0:52

this question. Good

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2:27

really kind of exploded in the

2:29

last three or four years with

2:31

your content. And every

2:33

time you come on my show and the

2:35

content I see online, it's around human performance

2:38

about optimizing yourself it's also

2:40

around human psychology and understanding people

2:42

it's understanding how to influence

2:44

people in a positive way understanding

2:46

when someone's trying to manipulate

2:48

you all these things that you've

2:50

learned through your through your

2:52

studies through real -world experiences you

2:54

know protecting presidents through working in

2:56

secret service all these different

2:58

things I'm curious, what

3:00

is the greatest skill that you've developed

3:03

in the last four years, five years,

3:05

since you've really kind of blown up

3:07

in a bigger way of all the

3:09

interviews and the content you do on

3:11

TV? What is the biggest skill

3:13

you've developed in the last four or five

3:15

years for yourself that has continued to

3:17

help you thrive personally? Because

3:19

you had tons of skills when you were

3:21

working in the field, but what about in these

3:23

last four or five years? It's

3:26

hard to say if it's just one thing.

3:28

I think it's been a few things. One

3:31

is I let things be. I

3:35

don't try very hard to analyze or understand.

3:37

I was listening to your story before about

3:39

the million dollars, somebody owing it to you.

3:41

And it's very easy to get in that

3:43

rabbit hole and all these things come in.

3:45

And I've learned to kind of, I don't

3:47

want to say surrender, but just let things

3:50

be. And instead

3:52

of not getting sucked

3:54

in the dwelling thing, I'm

3:56

like, all right. There's a lesson for me

3:59

to learn here. That's one

4:01

thing, like not trying so hard, not

4:03

chasing things so hard. I've learned that

4:05

the harder you chase, it's like a

4:07

frenzy and it doesn't work. And when

4:09

you kind of step back and you're

4:11

like, I'm just gonna let it happen.

4:13

I'm not saying don't do the work,

4:15

you have to do the work. And

4:17

I think that's the other thing you

4:19

have to put in the work. And

4:22

I don't, you know what else I

4:25

don't do? I don't compare myself to

4:27

other people. Really? No. How

4:29

have you learned that? Because that's hard for a lot

4:31

of people. The moment I

4:33

start to do it, I stop. And

4:35

this is, I've never said this. I'll say

4:37

this here. I've never watched

4:39

anybody else's podcast interview. Ever.

4:44

What do you mean? Not that I don't like your show.

4:46

It's a great show. I watch the

4:48

clips. I watch the clips. So

4:50

for example, so I've done podcast

4:52

interviews, right? Your show. I

4:54

won't sit and watch somebody else's, because I

4:56

don't want it to get into my

4:58

head. Because then I start doing, oh, they

5:00

did this, or I should say this

5:02

or that. And to be frank, I actually

5:04

learned this in Secret Service training from

5:06

shooting. Because when you would

5:08

shoot, they'd like line you up, and

5:10

the targets were really close to each

5:12

other. I mean, safety, like, within reason. But...

5:17

could see everybody's target and it was

5:19

very easy for your eyes to go

5:21

to the other person's target and you

5:24

start to kind of psych yourself out

5:26

Oh, he is his host perfect and

5:28

mine sucks and you might think like

5:30

well What's the big deal? It is

5:32

a big deal because when there's 40

5:34

special agents watching everybody else they're like

5:36

she sucks I'm not gonna take her

5:38

out with me or he's not this

5:41

or they look like a mess so

5:43

you start to care so I Don't

5:45

Lewis as I Move up. I'm very

5:47

careful And when I look at other

5:49

people's content, I look and I move

5:51

on. And that's a really big thing.

5:53

And I don't try to do what

5:55

other people do. And sometimes I have

5:58

people hit me up and they'll say, how

6:01

can I be a better speaker? And you

6:03

were talking about that before, or how can I

6:05

be a better interviewer on my podcast? And

6:08

I want to sound like this person. And

6:10

I'm like, stop. watching

6:13

what other people do. If you want

6:15

to mess with your head, look at

6:17

what everybody else is doing and then

6:19

compare it to you. And then now

6:21

instead of you being just like genuine

6:23

and authentic, you're trying to do what

6:25

other people do and that doesn't work.

6:27

And I really feel like that's the

6:29

biggest thing. Even when I go on

6:32

the news, I cover news here at

6:34

30 Rock for NBC. I cover law

6:36

enforcement and crime. I'll

6:38

listen to the other news anchors,

6:40

but I'm always very careful when

6:42

I listen to other commentators to

6:44

really just be like, just do

6:46

your thing, just do your thing. It's

6:50

interesting you say that because... It's interesting

6:52

you say that because when I launched

6:54

the School of Gravis over 12 years

6:56

ago, I remember saying to myself, I

6:58

don't want to hear another podcast. I

7:00

don't want to listen to any podcast

7:02

because I don't want to be influenced

7:04

on what other people are doing. And

7:06

I just said to myself, If I

7:08

wanted to listen to a show, how

7:10

would I want it to sound for

7:12

me? Like, what would I want? Not

7:15

trying to mimic everyone else. And I think

7:17

it really served me well because I was like,

7:19

okay, I want the intro music to be

7:21

positive. I want it to be this. I want

7:23

to start this way. And I want the

7:25

flow to be a certain way. And so I

7:27

didn't have any, I guess, judgment about what

7:29

other shows did. And it's funny

7:31

because I actually just listened to an

7:33

episode of a more of a scripted

7:36

show, which I usually don't listen to.

7:38

But I listened to it and I

7:40

was like, oh, that's interesting. And I

7:42

could, and I could, I saw myself

7:44

comparing myself to a scripted show on

7:46

how they use their music and this

7:48

and the voice acting and all that

7:50

stuff. And I think it was also,

7:52

it being out of my industry, being

7:54

on a scripted show, actually it was

7:56

like okay with it because it was

7:58

adjacent, but it wasn't in my kind

8:00

of interview world. And so I was

8:02

able to get some inspiration without being

8:04

too judgmental of myself. and kind of

8:06

say, how can I pull from this

8:08

industry into my industry? So I

8:10

thought that was also something that was good. But when

8:12

I launched the show, I didn't listen to any podcast.

8:15

And it was really helpful for me. But I

8:17

also think, what about having a

8:19

mentor, though? You had coaches and

8:21

guides who you probably looked up to

8:23

in Secret Service and Training that

8:25

had a certain level of success, right?

8:27

So don't we want to also

8:29

have certain mentors or coaches or people

8:32

we can get feedback from without

8:34

comparing to, but guiding us? So

8:36

I'm gonna be honest. I've

8:38

never had a mentor. I've

8:40

never had one. I actually didn't even

8:42

know what the word meant for a

8:44

long long time until it became popular.

8:46

So I never had someone where I

8:49

was like, oh, I want to be

8:51

like that. I didn't have that. So

8:53

maybe I didn't know what I was

8:55

missing. But you had coaches, right? Or

8:57

people that were like training you in

8:59

the field. Louis, they're not coaches. like

9:01

drilling you to the ground. They're trying

9:03

to you fail. Louis

9:06

thinks it's like, hey, you go. They're

9:08

more like, you're a loser. You're this. You

9:11

suck. Quit now. Quit. Quit. You're

9:13

going to get somebody killed. They

9:15

were the opposite of men. They were the

9:17

opposite. The first time I did, when I

9:19

joined the NYPD, which was before they built

9:21

the new academy, which is really nice, I

9:24

went to the rinky dinky one. It was

9:26

attached to the one three precinct down in

9:28

the 20s from my New Yorkers, if you

9:30

know where that is. And there's things like

9:32

the stairwells are caving in. It's like a

9:34

dump. There was like. It was wild but

9:36

there was a gym and the gym had

9:38

this green line and it was like the

9:40

green line of death and they would have

9:42

you run this line 25 times. 25 times

9:44

was a mile and a half and like

9:46

that was one of the test markers they

9:48

would do and you would run this line

9:50

and they have you run it ranks and

9:52

you had to put your arm out so

9:54

it was like shoulder to shoulder. I couldn't

9:56

fall back and then the person behind me

9:58

couldn't fall back because it was just like

10:00

this whole ranking system. If you fell back

10:02

a little They would pull you out, they

10:04

would yank you out, and then it's not

10:06

like they feel bad for you. They put

10:08

you in the middle, and then they have

10:10

you run suicides back and forth across this

10:12

huge gym. I mean, people would, I would

10:14

see grown men go, like, puke, go over

10:16

to the trash can puke, and then they'd

10:18

be like, get back in there. So

10:21

the first time, like, I

10:23

was in a great runner. I

10:25

never really had to run before I went to the

10:27

academy. So my first

10:30

run, I fall out. I'm what

10:32

they call a fallout. And they yank me

10:34

out. I will never get the instructor. She was

10:36

like, and who's a woman? You think women,

10:38

women? She was like, come on, drama queen, get

10:40

out. Where

10:42

is this coming from? And I'm

10:44

doing my runs, my suicide runs. I'm

10:46

heaving. And then they

10:48

have me in the other fallouts,

10:51

stand in the middle. The run's done. They

10:53

make everybody in the gym do an about

10:55

face to look at the center. And you're

10:57

looking at about maybe 500 people. And

11:00

they get in there and they're like, do

11:02

you see these people here in the middle? They're

11:05

going to get you killed. So when

11:07

you all go in the locker room downstairs

11:09

to change, you tell them they need

11:11

to quit. You

11:15

all should not be here. Get

11:17

out. So this is where

11:19

my coach is, Luis. Interesting. When

11:22

you have people trying to get you

11:24

to quit and that's their job, how do

11:26

you learn to have self -respect or believe

11:28

in yourself that you're capable of what

11:30

they're not telling you to do? When

11:33

I started in NYPD and I

11:35

joined I was very naive. I

11:37

was like NYPD Academy. It'll be

11:39

like college. I'm like, it'll be

11:41

fine. I just survived college and

11:43

I was very wrong. They're paramilitary

11:45

structures. So I was very a

11:47

novice. I knew nobody in the

11:49

military. I knew nobody in

11:51

law enforcement. So when I went

11:53

that first week and everyone's yelling

11:55

at you, they're talking to you

11:57

like your garbage. That's

12:00

just the way it was. I

12:02

remember that first week being, what

12:04

did I do? And then

12:06

My family too was not supportive at

12:08

all. They thought I was bonkers. All

12:10

my friends thought I was nuts. So

12:12

I was really, really very alone in

12:14

that moment. And I had one friend

12:17

who had, he had done wrestling. He, sports

12:19

when he was in high school. And he's like,

12:22

and I remember being upset. He's like, and I

12:24

was like, I'm going to quit. And he said to

12:26

me, don't quit. It's a game. It's

12:28

a game. And I'm like, what do

12:30

you mean it's a game? I didn't understand.

12:32

He's like, that's what they do. They

12:34

wear you out. And they want people to

12:36

quit. They want the week to quit.

12:38

So the strong stay. And he's like, don't

12:40

let them win. And I stuck it

12:42

out. And every day got a little bit

12:44

easier and a little bit easier and

12:46

a little bit easier. But yeah, you go

12:48

in there, you feel like a loser. You

12:51

do. You feel like you're weak. You

12:54

know you're you're in front -leaning

12:56

rest for for nothing I remember

12:58

somebody's phone went off and my

13:00

company was called a company like

13:02

in the back instructor Here's it

13:04

and he's like everybody get down

13:06

and they put us in front -leaning

13:08

rest for something like 30 minutes

13:11

So that is a plank or

13:13

something or a plank, okay, but

13:15

a really horrible one Wow So

13:17

it was I had to really

13:19

endure that and then you know

13:21

when you go to the the

13:23

US Secret Service Academy again like

13:25

everyone's looking at you going and

13:27

that that's even more curated. NYPD

13:29

1500 uh people in my class

13:32

NYPD cadets first months 300 quit

13:34

well they were happy to see

13:36

you go they're like bye bye

13:38

bye bye don't come back they

13:40

didn't care and then NYPD now

13:42

I went to a class of

13:44

50 excuse me Secret Service 54

13:46

and now like you're really seeing

13:48

And there they they did they

13:51

invested in you because it was

13:53

a much more lengthy process And

13:55

they did want to see you

13:57

succeed, but at the same time

13:59

they're like hey man, if you

14:01

can't cut it There's the door

14:03

and so you really have to

14:05

endure and not and sometimes People

14:07

may not want you there and

14:09

then that's another obstacle, but every

14:12

day everybody seeing

14:14

what you do. And even grades, like they

14:16

would post scores up so people could see

14:18

it. So there was no, yeah,

14:20

it's no, no. So

14:23

you're, it's also the shame that

14:25

you don't want of not performing.

14:27

So it's not just for yourself.

14:29

It's like everybody seeing you not

14:31

do what you need to do.

14:34

I mean, so, I mean, I know

14:36

there's people here who've had maybe parents that

14:38

didn't believe in them or siblings that were

14:40

putting them down or just didn't

14:42

have good experiences as adults where people

14:44

weren't empowering them. So how did you learn

14:46

to feel empowered when people were trying

14:48

to force you to quit? They wanted you

14:50

to be humiliated. They wanted you to

14:53

look bad. They were happy if

14:55

you failed. How did you stay, I

14:57

guess, confident or believing that you were

14:59

above it? And created an environment of,

15:01

I'm okay, no matter what they think.

15:03

So there's kind of two lanes. One

15:05

lane is it's people that love you

15:07

and care about you, but don't support

15:09

you. And then the other lane is

15:12

people that maybe envy you or jealous

15:14

of you, do want your harm. This

15:16

lane here, they need to not be

15:18

in your life. And the moment you

15:20

realize that, you don't have to tell

15:22

them, but you should start to fade

15:24

out. You know who

15:26

those folks are, and you don't need to be

15:28

like, hey, you know what? Save it. Save

15:32

it, because you need that energy so that you can go

15:34

do what you need to do. Right

15:36

the the point is

15:38

to fade out and then

15:40

before you know it

15:43

they you're not there anymore

15:45

And they're like where'd

15:47

she go? I've been gone

15:49

months The other lane

15:51

is that people that you

15:53

really want to support

15:55

you and you want them

15:57

to do that for

15:59

you, but they Forgive them

16:03

My parents were immigrants. My mother grew

16:05

up in a village like literally

16:07

a village dirt poor I mean the

16:09

bathroom was in the Forest and

16:11

when I was a kid and I

16:13

would go visit like it was

16:15

a hole in the ground and the

16:18

shock next to the chicken coop

16:20

Right and so my mother group do

16:22

it poor my father group very

16:24

poor dirt poor They were from Greece

16:26

so they couldn't So

16:30

they couldn't understand what I

16:32

was doing. They didn't understand

16:35

it. My brother, he's like, can

16:37

go be a cop. You know, he

16:39

didn't like cops. I didn't even like

16:41

him. But life takes you

16:44

in a weird path. So

16:46

I just learned, like, forgive

16:48

them. But, you

16:50

know, I'm going to be transparent

16:52

with you. Like, you

16:54

can't look to other people to support

16:56

you for you to go do something. It's

16:59

nice if you can get it, but

17:01

like if you're saying you need to give

17:03

me this so I can do this, they're

17:05

not the problem. Your

17:08

thinking is the problem. Can you explain

17:10

more of that? Too

17:15

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19:46

is, I'm not going to do this

19:48

because I don't have support. My mom's

19:50

not behind me. My dad's not behind

19:52

me. This person is supporting me. My

19:54

friends are making fun of me. So

19:56

what I just did is I made

19:58

these external factors, the deciding factors of

20:00

whether I do something or not. And

20:03

then, you know, and we've all

20:05

been there, we listen to other people,

20:07

myself included, and then we are

20:09

pissed. Why did I listen to

20:11

this person? And then we're mad at them.

20:13

Uh -uh. We have

20:15

to be mad at ourselves and

20:17

be like, I chose to listen.

20:20

And so I had to learn over

20:22

time, don't listen. And you also

20:24

know intuitively, if it feels like you

20:26

need to go this way, then

20:28

just go. And if you're wrong, you're

20:31

wrong. Like if you fail, you

20:33

fail. I'll share the story with

20:35

you, because as you were talking, I was

20:37

thinking about when you were sharing all the ways

20:39

in which you failed or you didn't feel

20:41

right. Before I went to

20:43

the NYPD, I actually took

20:45

a test to be a probationary,

20:48

not a police officer, to work as a

20:50

probation officer. And I started leaning into

20:52

law enforcement. I really wanted the job. It

20:54

was going to be my first real

20:56

job out of college. And I was like,

20:58

so I get a date and time

21:01

to go take the test. I go to

21:03

Brooklyn. I won't forget it. I'm super

21:05

nervous because I'm like, wow, this is like

21:07

a real job. You know, again, I

21:09

came from very... labor background, my parents, you

21:11

know. And so I showed up to

21:13

take this test, and I'm really, really nervous to take

21:15

this test. And I'm taking the test, and they asked

21:17

us a question, and I had to write an essay,

21:19

but I was so nervous. I had

21:21

a hard time writing my essay. Times up,

21:23

I didn't do a good job. And I

21:25

knew it. I'm like, I failed this thing.

21:28

And sure enough, I failed it.

21:31

Fast forward. a

21:33

couple of months, a couple of

21:35

maybe weeks ahead. The woman who

21:37

gave it to us, there was a woman who

21:39

gave us the test, like the proctor. I go

21:41

to a wedding and I see her. Now she's

21:43

a probationary officer and I see her at a

21:45

wedding and I'm like, oh my gosh, that's the

21:47

woman that gave me the test. So I muster

21:49

up my courage because I felt shame because I

21:51

failed it. She failed you. She failed me, but

21:53

I failed myself because I didn't do a good

21:56

job on that test. So. I go

21:58

up to her and I'm like, hi, I'm

22:00

so -and -so. I took the test a couple

22:02

of weeks ago. I didn't do very well.

22:04

Hopefully I'll get a second chance. But I just

22:06

wanted to come over and say hello, despite

22:08

feeling that shame. And

22:10

I turn, you know, she shakes my

22:12

hand. She gives me one of

22:14

those. I

22:16

turn around, I walk away. Now my

22:18

mom, who's seated at a table across, my

22:20

mom's like a very, I don't want

22:22

to say naive, but like she's just not,

22:24

she doesn't look for negative things. I

22:26

go back. And my mom says to me,

22:28

come here. Who

22:30

was that? And I said, oh, that was

22:33

a woman who proctored the exam. She

22:35

was the recruiter, the one that didn't do

22:37

well. She's like, the moment you turned

22:39

your back, she was laughing at you with

22:41

her table and saying stuff about you.

22:43

Why? And I

22:45

remember, I remember, I was like, because

22:47

I failed and I didn't do well

22:49

on that test. And she's probably looking

22:51

at like, who's this dits? Who thinks

22:53

she's going to go into this field?

22:56

You know? So, can that crush you?

22:58

Sure, I'd be lying if I didn't

23:00

say, like, I felt shame. But then

23:02

there's also this other part of you

23:04

that's just, like, onward.

23:07

You know? And so, from

23:09

that, I became a Secret Service agent. So,

23:11

very... There you go. There you go. I'm

23:18

curious about this, because I know there's a lot

23:20

of givers in this room. People that want to

23:22

give generously and have a lot of love in

23:24

their hearts and just think everyone, or maybe not

23:26

in New York, but think everyone's positive. Growing

23:29

up in Ohio, I was just like, ah, everyone's a good

23:31

person. But then I moved to New York, and I was

23:33

like, OK, it's a different vibe. Got

23:35

to get that thick skin up in here. But people

23:37

are good. Yeah, I'm just teasing. But

23:39

as a master of

23:41

human behavior, human psychology, human

23:44

nature, how

23:46

How do you think people can really

23:48

understand if someone's being a giver

23:50

and generous with trying to meet them

23:52

or connect with them, whether it

23:54

be intimately or career business wise, versus

23:56

actually wanting to take something from

23:58

that person? How can you if

24:00

someone's really a giver when they

24:02

connect with you or they really have

24:04

a different agenda? So

24:07

this is where the naiveness comes in.

24:09

We project onto others what we think

24:11

they are because of what's in our

24:13

heart. I'm a giver,

24:15

so everybody is. In

24:18

my background, in

24:20

the US Secret Service, I was

24:22

a polygraph examiner and interrogator. They

24:24

sent me to do the lie

24:26

detector test, and I would help

24:28

the US Secret Service and local

24:30

police. And I'd also

24:33

go overseas to interview

24:35

people who committed crimes. The

24:38

mistake we make is we

24:41

think there's good and there's

24:43

evil. Evil people do bad

24:45

things. Good

24:47

people do bad things. Good

24:50

people take advantage. Good people

24:52

will hurt you. And so

24:54

the thing that I hear people and

24:56

the mistake is they're so nice. Oh,

24:58

he's such a nice guy or she's such

25:00

a nice person. know, I don't understand what

25:03

happened. Don't

25:05

do that. Just

25:09

don't do that. Don't do that. But can't you

25:11

go on the, but then you have to always be

25:13

on guard with everyone you meet? You need to

25:15

be aware. You need to have your brain

25:17

on. You can't turn

25:19

it off because you're like, oh, everyone's

25:21

great because it's not, it's, there's

25:23

a naiveness to it. And that's on

25:25

you. Like it just isn't, it's

25:27

just the truth. And so when

25:29

you live in that reality and

25:32

you look at people, even if they're

25:34

nice, a nice person can hurt

25:36

you. A nice person can take advantage

25:38

of you. Good people do these

25:40

things. So I always tell people, look

25:42

at the behavior. If that relationship

25:44

becomes imbalanced, so if you become the

25:46

giver, giver, giver, they're taking, taking,

25:48

taking, you've helped create that imbalance. You

25:50

also play a role in that. You

25:53

also play a role in that.

25:55

And if you keep giving because

25:57

you're thinking, oh, I'll eventually get

25:59

back. Pause and stop. People show

26:01

you. Pay attention. I always say

26:03

look at the behavior of the

26:05

person. Don't label people. Label the

26:07

behavior. Labels are for clothing. Label

26:12

what they show you. They

26:14

will show you. So if it

26:17

becomes one way which you

26:19

help to foster and that's okay.

26:21

Correct it and then pull

26:23

back. You know and even today

26:25

I'm always aware. It's not that I don't

26:28

You know, I don't want to

26:30

believe in people I do

26:32

but it's kind of like President

26:34

Reagan used to say this

26:37

trust but verify So Let's say

26:39

you started some type of

26:41

giving taking relationship It doesn't matter

26:43

if it's intimate or career

26:45

or whatever, but you meet someone

26:48

and they're they're taking your

26:50

giving how can you Start

26:52

to make it shift so you can feel

26:54

better without being a jerk or saying you

26:56

never give me anything in return and people

26:58

like you're they're supposed to give you something

27:00

in return. How can you shift that energy?

27:02

It depends what you want. If it's that

27:04

much of a taker. Goodbye.

27:07

Yeah. like you can't change people and

27:09

people people will see people and we're like

27:11

oh they have the potential it's not

27:13

do they have the potential what could it

27:15

be what it was it's like what

27:17

do you have now you must live in

27:20

truth what is the reality not what

27:22

you wish it to be not what you

27:24

want it to be not what it

27:26

was but not what they could be and

27:28

at the same time allow people to

27:30

be what they are this is what I

27:32

have what do I want to do

27:34

with it But we try so hard. I'm

27:36

going to this I'm going to shift

27:38

I'm I'm gonna do that and then that's

27:41

gonna yield me this you're 50 % of

27:43

the equation But they're the other 50

27:45

and they've got their own brain their own

27:47

intuition their own intentions their own whatever

27:49

is going on and Then we're gonna come

27:51

in and what? And

27:53

a little bit like how narcissistic of that

27:55

of us is that to think like oh,

27:57

I can do this Let people be what

28:00

they want to be now if they want

28:02

to shift and change to have a better

28:04

relationship with you because you want to make

28:06

that investment, make it. But some

28:08

people don't. Leave them. And then now

28:10

you have a choice. Do I keep

28:12

you in my life? Okay. If

28:15

I don't keep you, goodbye. If

28:17

I do keep you, how much do I keep

28:19

you or how much do I interact with you so

28:21

that I am also healthy? Right?

28:29

I'm curious. you noticed differences? from

28:31

working in governments or working

28:33

in the Secret Service world versus,

28:36

I guess, working in the

28:38

civilian world afterwards and how people

28:40

act and interact? Oh, yeah. What's

28:43

the difference between the government world versus

28:45

civilian world? Well, I can't say government because

28:47

it's a big word. You know, I

28:49

can say US Secret Service because everyone's right.

28:53

But like, I'll give you an example. If a

28:55

special agent said to me, Evie, I'll call

28:57

you tomorrow at nine. They called me

28:59

tomorrow at nine. If a special

29:01

agent was like, I'll meet you there at 9,

29:03

they were there at 8 .50. Or

29:06

in the civilian

29:08

world, it's like... I

29:10

forgot. I went by

29:12

Starbucks. You know,

29:14

I overslept. Like, you

29:16

showed up. Like, you...

29:18

You showed up. And

29:20

also, there was a

29:22

lot less personal stuff.

29:26

Like, you didn't bring your baggage with you

29:28

everywhere you went. Really? You

29:32

burden other people. It's

29:35

okay to go to people

29:37

for guidance once in a while,

29:40

but it's also how much are you going? How

29:42

much are you taking from people? So

29:44

if I come in with all my problems to work, you're

29:46

just like, I don't want to stand next. I'm going to

29:48

get one right in the head because she's going to be

29:50

thinking about, you got to be

29:53

on the ball. So you got to

29:55

perform. Also, like

29:57

sick leave did not exist.

30:00

never called out sick, at least on the

30:02

president's detail. You never called

30:04

out sick. Sickly was something you

30:06

scheduled. So

30:09

if you were sick, you

30:11

showed up either sick to the White House and maybe

30:13

they would send you home. Or

30:16

you were in the hospital. You

30:19

could not call out sick because if I

30:21

called out sick, the whole system

30:23

or structure that was created would

30:25

collapse. Just one player

30:27

not there. So you showed up.

30:29

So in the civilian world, not

30:32

everybody shows up. So you choose who

30:34

you're going to be. You could look

30:36

at other people like, but they do

30:38

that. I don't care

30:40

about them. Yeah. Like

30:42

it's always like, what's your integrity?

30:44

What's your character? You show people

30:46

who you are. So when people

30:49

know that. You're the person who's going

30:51

to show up. It's actually competence. When

30:53

they know you're going to be there,

30:56

you're reliable, you're consistent. You

30:58

do what you're going to say

31:00

you're going to do. That

31:02

is huge. People today always call me

31:04

up and they tell me all sorts of

31:06

stuff. I have people come to me

31:08

and if I need something, people always deliver.

31:10

And I was thinking about this. I'm

31:12

like, why is that? Why is it that

31:14

if I ask somebody to call me,

31:16

my phone rings? Or if I call someone,

31:18

they answer on the first ring. And

31:20

I'm like, you know what? I'm like,

31:22

because I brought that integrity and ethos

31:24

with me, and they're like, I

31:26

know she will come through. And

31:29

I think that's kind of the

31:31

difference from the civilian world. Not

31:33

everybody's like that, but those are the

31:35

differences I see. How do you navigate

31:37

it then, you know, being in the,

31:39

I guess, the public world more rather

31:42

than the private world where you're... pulled

31:44

in a lot of directions, you're building

31:46

your business, your brands, you have opportunities

31:48

left and right. People are trying to,

31:51

you know, whatever, get

31:53

something from you or help you or say they're

31:55

going to help you, but then they don't deliver.

31:57

How do you navigate that emotionally or mentally in

31:59

this kind of world? You

32:01

have to be

32:03

careful. Like I'm

32:05

always discernment, discernment,

32:08

like turn that brain on. and

32:11

really think and listen to what people tell

32:13

you. I don't even want to say turn

32:15

that brain off, it's just like listen, look

32:18

at Odysseus, the ancient Greek

32:20

saying, look at your opponent, it

32:22

will tell you everything you

32:24

need to know, don't listen, look

32:26

at them. When I say

32:28

look, like look at what they

32:30

show you. And everybody, here's the thing,

32:32

everybody in pursuit of their self -interest,

32:35

right? It's not always going to be in

32:38

alignment with what you want. They want

32:40

this, but it might not be to my

32:42

best interest. So you have to look

32:44

at what they're selling you, what they want

32:46

from you, what they're asking of you, whether

32:50

you want to give them that or

32:52

not. You don't just always have to

32:55

give. You want to have that discernment.

32:57

Make good choices. You're going to make

32:59

bad ones or make mistakes sometimes. It's

33:02

okay. And at the same

33:04

time, don't be afraid to make mistakes

33:06

but I navigate carefully because you're

33:08

right as you and again I was

33:10

listening backstage you know as you

33:12

move up as you've done well it's

33:14

like hey Lewis remember me from

33:16

middle school you know and I'll get

33:18

you know messages sometimes I got

33:20

a message from a girl that bullied

33:22

me like hey oh my god

33:24

remember me we used to go to

33:26

school together like on social media

33:28

I'm like this person You

33:31

know, she's remembering like rainbows and unicorns. And

33:33

I'm like, do you remember what you did

33:35

to me? Right? Those

33:38

things will happen. But

33:40

going back to originally what

33:42

you asked me, the

33:44

key is this. We don't bend

33:46

the world to us. We don't

33:49

make people adapt to us. We

33:51

become adaptable to the world. So

33:53

when I shift, I

33:55

shift with who I have in front of

33:57

me. This is not manipulation. And this is

33:59

not me pretending to be something I'm not.

34:01

I look at the human being I have,

34:03

I look at the behavior, and I adapt

34:06

to them and to their world. I don't

34:08

make people come to me. Really? No, because

34:10

that's rigidity, and then I'm gonna have problems.

34:12

That's the mindset, well, I'm just gonna show

34:14

up, I'm gonna be me, and you know,

34:16

whoever likes it. Good luck with that. And

34:18

if they don't accept me at my worst,

34:21

they don't deserve me at my best, that

34:23

type of saying, right? Yeah, it's like, who

34:25

do I have in front of me? Also,

34:27

who is this person? What do they need

34:29

from me? Sometimes you may have to work

34:31

or do business with someone you don't like.

34:33

You may not have a choice. That's

34:35

okay, but then you adapt your

34:37

behavior to fit that situation. That's what

34:39

I mean by adapt. What's

34:41

the environment I'm in and what

34:44

version of myself do I need

34:46

to bring to be successful in

34:48

this environment? Some people you have

34:50

to be careful. Some people you

34:52

shouldn't share so much. Some people

34:54

you can be open with. Some

34:56

people you can go to to

34:58

share. a problem. Some people you

35:00

cannot. You adapt to the world

35:02

and you will do great. It

35:04

was the same thing that I

35:06

learned when I did interviewing or

35:08

when I dealt with the public.

35:10

If I had somebody highly emotional,

35:13

I knew that I would have

35:15

to pull back on the Secret

35:17

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35:19

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or I would look at them

38:09

like there was this young woman

38:12

who you talked about You know

38:14

sexual assaults against children. I sadly

38:16

I worked many of those cases

38:18

There's so many out there and

38:20

it's just such a prolific problem

38:22

and it's it's just not talked

38:24

about But I would work so

38:26

many cases where I would have

38:28

to talk to offenders and sometimes

38:30

I would have to see who

38:32

do I have a in the

38:35

room. One case I had

38:37

a nanny and she had

38:39

done something to an infant.

38:43

There was a fracturing the

38:45

infant's arm and they suspected

38:47

the nanny. State police interviews

38:49

her multiple times. They're like,

38:51

nanny's gonna give you nothing. And

38:54

the state police actually called US

38:56

Secret Services said, look, we think

38:58

she did it. Maybe the dad.

39:01

can you send an agent up? And so I would

39:03

go out to help with these difficult cases. And

39:05

in fact, they were like, we're not sure if it's

39:07

the nanny. We're not sure if it's the dad. So

39:09

I remember, I was like, send me their

39:12

statements, because they gave written statements. And I

39:14

read the statements. And after I read the

39:16

nanny statement, I'm like, I want the nanny. It's

39:18

not the dad. So I sit

39:20

with the nanny. This a young woman,

39:22

single mom, overworked, two kids of her

39:24

own. She's trying to show up to

39:26

do babysitting, to make a living. She's

39:28

sitting in my chair. And she's like

39:30

this. And she's talking to me like

39:33

this. And I mean, this girl looks

39:35

broke. I mean, broke in

39:37

so many ways. So I can't come

39:39

in like, hi, I'm special agent so -and -so.

39:41

Good to meet you. Have a seat. Hi,

39:44

I'm Evie. How are you? Can

39:46

I get you something? Do you want something to eat? Do you

39:48

want something to drink? Please, sit

39:51

down. And she had a

39:53

softer tone. I brought in my softer

39:55

tone. That's what I mean by doctorability.

39:57

It was still me. but it was

39:59

the version of me she needed to

40:01

get through that interview. I also

40:03

needed to know what she did or

40:05

didn't do. So she had been

40:07

interviewed four times by state police, gave

40:10

nothing, hour and a half, I

40:12

had a confession. I didn't even have

40:14

to polygraph her. So

40:16

people will reveal more

40:18

and adapt to you more

40:20

if you're willing to adapt

40:23

to them. Let go of your

40:25

ego a bit. Let's stop flexing.

40:27

We don't need to flex so much.

40:30

Is it more of the questions in

40:33

which you ask or the energy

40:35

in which you bring the questions that

40:37

get someone's to reveal the truth

40:39

about something they're holding back? It

40:43

is both. It

40:45

is both. Actually, it's

40:47

probably less of you

40:49

asking questions and more of

40:51

you shutting up. Shut

40:54

up. It's like my

40:56

ethos. When

40:58

you talk a lot, you do not

41:00

allow other people to reveal themselves

41:02

to you. I don't like

41:04

to talk. I know I'm on stage and

41:06

I know I'm doing the talking remove it.

41:09

But in reality, I am that person who's

41:11

just like, tell me about yourself because I

41:13

don't want to talk about myself. Ask

41:16

people questions, drop a question. and go

41:18

quiet. Let them reveal themselves to you.

41:20

If you want to know how to

41:22

read people, and if you want to

41:24

know to gauge who's trustworthy, who's not,

41:26

who's reliable, let them show

41:28

you. But if you're jabbering away, you're

41:31

not going to see it. So

41:33

there's so much power in

41:35

gathering. I call it gather intelligence.

41:38

Gather intelligence from the people around you.

41:40

Then you can make educated and

41:42

well -informed decisions on who you should

41:44

do business with, who you should date,

41:47

who you should marry. who you

41:49

should be around and who

41:51

you should have no contact with.

41:53

But you can't make those

41:55

decisions when you're doing all the

41:57

talking. I really am

41:59

a proponent of less, less, less, less.

42:01

And you know, honestly, people love to talk

42:03

about themselves, don't they? Let them go.

42:05

They're gonna love you for it. Exactly. They're

42:07

gonna be like, that lady Evie, I

42:09

love her. Exactly, exactly. You know? There

42:12

are some people, Evie,

42:14

that are masters at lying.

42:16

And there's some people that are not good liars.

42:18

And you can tell, like, oh, there's something

42:21

off. They have easy tells, or they're just like,

42:23

it's hard for them to lie, right? They'll

42:25

try, but you know something's off. But

42:27

for those who are masters at lying, or

42:29

maybe they just hide just enough of

42:31

the truth that they just don't reveal certain

42:33

truth, it's like a gray area. What's

42:36

the tell or the question to

42:38

know if someone is really lying? OK,

42:40

I'll answer this question. But I'm

42:42

curious, what kind of liar are you?

42:47

Everybody lies. We're all liars. Let's own

42:49

it. I'm a naive liar. I'm a

42:52

naive liar. What does that mean? It

42:54

means... It means if you

42:56

ask, it's... Here's the thing,

42:58

when Martha... This is a

43:00

commitment I made to Martha

43:02

the day I met Hera.

43:04

I said, you ask me

43:06

anything, I'll tell you the

43:08

truth. But

43:11

you don't have to...

43:13

But also, don't ask

43:15

me... I may not

43:17

want to have the conversation that

43:19

you're asking me. So I may say,

43:21

like, I'm not having this conversation.

43:23

So don't ask certain things that I

43:25

also know you don't want to

43:27

know about my past. So

43:30

it's more like it's not like harmful

43:32

stuff. Like I just don't want it

43:34

to be some ideas in her mind

43:36

about whatever past relationships or just positions,

43:38

whatever it might be, right? It's like,

43:40

OK, let's keep certain things out. Do

43:43

you see how much you learn when you don't talk? So it's more

43:45

of a naive. Exactly.

43:47

I'm just sharing everything now. But

43:50

I told her, I told her, you ask me

43:52

a question, I'll give you the truth. But

43:55

you ask me a question, I may

43:57

not reply and say, it's not something

43:59

I want to talk about also. So

44:02

it's like I'm being naive or I'm just not sharing,

44:04

but I'm being honest with you that I don't want to

44:06

share. But she'll ask me a lot

44:08

of stuff and I'm like, it took

44:10

me a lot of courage in the

44:12

first year of dating Martha. where

44:14

she would ask me very vulnerable intimate

44:16

stuff and I would just tell her

44:18

the truth and I was so used

44:20

to getting screamed at in the past

44:22

that I was waiting for like this

44:24

reaction and this is when I knew

44:26

that Martha was the right match for

44:28

me when I could be fully truthful

44:30

about anything that I'm afraid of or

44:32

ashamed of or just like things that

44:34

I've done or whatever it might be

44:37

and her accept me maybe she didn't

44:39

like it it's not like she was

44:41

like oh I'm glad you did that

44:43

or went through that experience but she

44:45

was like okay I accept you like

44:47

I understand this is part of your

44:49

past and it's all the part of

44:51

you and that's okay and I accept

44:53

you and I never felt emotionally safe

44:55

in intimacy because when I would share

44:57

the truth I would always have some

44:59

negative reaction or some blow -up or

45:01

frustration or sadness whatever it might be

45:03

so for me it allowed me to

45:05

continue to be truthful about everything and

45:07

feel like oh I'm gonna feel safe

45:09

either way but I don't think you

45:11

should be truthful to everyone Yeah,

45:14

about certain things, you know, it

45:16

depends on context, right? So,

45:18

you know, it's... Well, Martha's a great

45:20

interviewer, by the way. She's great. I need

45:22

to meet her. She's great. She makes

45:24

you feel very safe in her presence. So,

45:27

what she does, and is what

45:29

you should all learn to do,

45:31

is she doesn't show judgment. If

45:33

you want to know the truth

45:36

about something, you

45:38

want to be non -judgmental. Even

45:40

if that person is telling you

45:42

something you don't want to hear let's

45:45

say You have a partner or

45:47

spouse or someone you're with and you're

45:49

trying to figure out if they're

45:51

cheating on you I'll make it super

45:53

simple and if they start to

45:55

reveal stuff and you start yelling Guess

45:57

what? Oh, yeah interviews over. Uh -huh.

46:00

So here's here's the question. What

46:02

is your goal? If your

46:04

goal is I need to find out what

46:06

this person has done So I can

46:08

make a decision of whether I want to

46:10

stay with them or not. I need information. So

46:13

this is when you have to self -regulate

46:15

and say, I'm not here to yell. I'm

46:17

here to get intelligence, intel,

46:20

so I can make a good decision.

46:23

Because when you don't have intelligence, you

46:25

make bad decisions. When people

46:27

feel that you're going to judge them, they're going to

46:29

stop telling you stuff and they're going to filter

46:31

information. And then you're going to make bad

46:33

decisions in life. because you don't

46:35

know the truth. And the choices

46:37

you make are made off of

46:39

bad information. That's the key. Then

46:41

when you get everything you need to

46:43

get, then you can go. So there's a

46:45

difference. Do you want to be right

46:48

and ream the person or do you want

46:50

to get the information so that you

46:52

can truly know what to do? So

46:54

that you can play chess. There's checkers and

46:56

then there's chess. People that yell

46:58

and scream and you know, and I'm

47:01

not saying that sometimes it's very emotional

47:03

and we lose it. Self -regulate, like

47:05

own it. I'll tell you the story.

47:07

I had a boyfriend. Actually,

47:09

boyfriend, we were together. He

47:11

leaves me. He starts dating somebody

47:13

else. Broke my heart. Broke my heart. How

47:15

old are you? Roughly? I'm

47:18

in my 20s. I'm in

47:20

my late 20s. Secret service

47:22

agent. I

47:24

know. He wasn't Secret service agent. me?

47:27

He was as well. He was as well.

47:29

He was as well. So he leaves me. breaks

47:33

up with me, and then I surmise he's

47:35

seeing someone else, and then he is. Goes

47:37

to that person, sees that person. Then

47:40

all of a sudden he reappears once

47:42

later. Heavy, heavy, heavy.

47:44

You know, now he broke my heart, so of

47:47

course when they do the leaving and you're

47:49

the one left, you're like, oh, right? He's

47:51

back. But something wasn't

47:53

right, right? And I'm a

47:55

polygraph examiner at this point, so. And

47:58

I surmise, I'm like. I

48:01

think he's still talking to her, but he's

48:03

trying to talk to me. So...

48:06

Sneaky dog. Sneaky dog. So as

48:08

painful as it was... Sneaky. I

48:10

start asking questions, you know, what

48:12

happened? You must miss her. You

48:15

talk to her, what was that like? And

48:18

he starts revealing information to me.

48:21

Now, I don't know how it's broken

48:23

as I'm hearing this. Don't get

48:25

me wrong. But he starts revealing, yes, I'm talking

48:27

to her, and I'm talking to you, and

48:29

I don't know what to do. I'm so confused.

48:31

I'm like, must be confusing. You know?

48:34

I mean, tell me more. So

48:37

I'm sitting listening through this. But

48:40

you also, emotionally, as a human, you probably

48:42

miss him, or you felt hurt or sad, or

48:44

maybe you still have some feelings. I'm from

48:46

New York. I was doing every, like, F, F,

48:48

F, like, I'm trying to make this PG -rated,

48:50

this interview, but inside here, I'm like. Yeah,

48:53

yeah, yeah. I'm gonna key your car. That's

48:55

what I was thinking. You're like, I'm gonna

48:57

key this guy's car. That's what we do

48:59

in New York. It's like, I was playing

49:01

it all out in my head. I'm listening

49:03

to this because I need to know what's

49:05

going on so I can make a decision

49:07

because I don't want to get hurt again.

49:10

Yeah. First time,

49:13

okay. Second time, it's on me. So he

49:15

reveals everything. He's like, you know, so in

49:17

the end it's like, I just don't know what

49:19

to do. I don't know who to be

49:21

with. This is where I got him, I

49:23

got it all. I was just like, so

49:25

it ends, I have everything I need now,

49:27

so I still couldn't help myself. I'm

49:29

not saying you should do this, but I was like, you know

49:31

what, let me make it easy for you. I'm

49:33

no longer a choice. I suggest

49:35

you go to her. Wow. So.

49:42

Now, I'd be lying if I didn't

49:44

tell you I broke my heart, but

49:46

at least I had

49:49

enough information so

49:51

I can make a good decision

49:53

for myself. Because I didn't

49:55

show judgment, because he could have started telling me

49:57

this stuff, and I could have shredded him. I'm Greek,

49:59

I'm from New forget it. How

50:02

did you develop enough self -worth

50:05

that once you were, I guess,

50:07

hurt or left, that you didn't

50:09

feel like you were going to

50:11

go back to the same person

50:13

who hurt you? Because...

50:16

know I've made that mistake in the past, and I'm sure

50:18

people here who have gotten back into it where they

50:20

ship, where they're like, oh, this person, I knew they weren't

50:22

right for me. I knew there was something off. We

50:24

broke up, and now we're gonna go try

50:27

it again, but something's still not off. How did

50:29

you get the courage or the worth or

50:31

the knowledge, I guess, to say, I'm gonna be

50:33

okay without this person, even though they're saying

50:35

they want me back? And maybe I miss him

50:37

a little bit, but I'm gonna be okay. Because

50:40

you are gonna be okay. In

50:43

the end, isn't it always okay? It

50:46

always levels out, right? It's always okay

50:48

in the end. It always is.

50:50

No matter what you go through, it's

50:52

like this. But it's your

50:54

choice if he wanted to go

50:56

like this or like this. There's

51:01

something I adopted and I really have

51:03

to say that being in the US

51:05

Secret Service helped me adopt it unawaringly.

51:07

It's a neutrality mindset where you don't

51:09

have high highs and you don't have

51:11

low lows. And you kind

51:13

of live always in the middle.

51:15

Even when devastating things happen to

51:17

you, you don't drop. But

51:19

at the same time, I don't celebrate high highs.

51:21

I'm not like, oh my god, my book is

51:24

going to be this or my book is going

51:26

to be that. You launch a

51:28

book, you want it to be great,

51:30

but you can't tie your happiness to

51:32

how successful, let's say, the book is

51:34

or isn't. I hope it is great.

51:36

But if it doesn't do great, I'm

51:38

OK. Because if you're that extreme where

51:40

you celebrate the high highs, then when

51:43

you crash, You're going to crash.

51:46

But if you're somewhere in the middle and

51:48

you have this, it's called, it's a neutrality

51:50

mindset. Actually, Dr. Gabrielle Lyon is the one

51:52

who, who kind of like, I think you've

51:54

had her on your show as well. So

51:56

she's my doctor and she, she actually treats

51:58

a lot of Navy SEALs, secret service agents,

52:00

stuff like that. And she's like, you're, she's

52:02

like, you're all the same. She's

52:04

like, none of you get super excited.

52:06

but none of you get devastated when

52:08

something happens, because you start to learn

52:10

to live in this middle space. Because

52:12

what you don't do is you don't

52:15

allow external factors to dictate, I'm happy,

52:17

I'm sad, I'm steady. Now

52:20

I might do this here and

52:22

there, but I'm not doing this, and

52:24

I'm not doing this. The

52:27

external environment cannot

52:29

dictate, and truly

52:31

other people cannot dictate. where

52:34

you're going to be because people can

52:36

come and people can go and although something

52:39

may start positive it may turn out

52:41

a different way and It's okay. Yeah and

52:43

going into the you know Getting the

52:45

intel from someone you mentioned the word like

52:47

not being judgmental. I think one of

52:49

the things that Martha has learned through being

52:51

an actor for a long time she's

52:53

always telling me when you're taking on a

52:55

role of an actor as an actor

52:57

and you're taking on a role from a

52:59

script you can't judge the person you're

53:01

taking the role of you can't make them

53:03

wrong for being a drug addict or

53:05

whatever it is because you're not going to

53:07

be able to live their experience as

53:09

an actor I don't know if there's any

53:11

actors in here if that relates to

53:13

them but so maybe that's why she was

53:15

able to be non -judgmental with me because

53:17

she's had that practice where it's

53:19

almost like you're being neutral in your

53:21

emotions about someone so you can get

53:23

more information from them. It doesn't mean

53:25

you accept them and you're going to

53:27

be with them, but you're being neutral,

53:29

you're being non -judgmental, at least in

53:31

the time being, to get the information, then

53:34

you can make your judgments of whether you want

53:36

to work with them or be with them or

53:38

not, I guess. Yes, it's like you need information

53:40

to make good decisions, but if you're getting bad

53:42

information, you're going to make bad decisions. It

53:45

was it was the same thing like

53:47

in the interview room like I interviewed

53:49

people who committed terrorism or terrorist sympathizers

53:51

so I I mean I was ground

53:53

zero on September 11th like the US

53:55

Secret Service field office for New York

53:57

was there and I endured that whole

54:00

day I was I lived through it

54:02

and I'm fortunate to be here but

54:04

I lost colleagues and I lost friends.

54:07

Now I did not when

54:09

I would sit in an interview and I was

54:11

trying to get information on where the next

54:13

attack would come from. I didn't

54:15

walk into that room and be like, you know

54:17

what you did? Do

54:19

you know what your belief system did?

54:21

Do you know what you killed me

54:23

and you almost caused this? First

54:25

of all, who would I be

54:27

making that whole interview about? Me.

54:33

Why was I there? I was there to

54:35

get information to find out where the

54:38

next attack was coming from so more people

54:40

didn't die. That was my goal. And

54:42

so I would self -regulate

54:45

and in all the interviews

54:47

I did with terrorists or

54:49

people in that sphere, I

54:51

never once ever ever brought

54:53

up 9 -11 or my experience.

54:55

Really? No, because I would

54:57

make it about myself. What

55:00

is your mission? What is your goal? I

55:02

need information. And what I needed was information

55:04

on when the next attack was coming. Because

55:06

sometimes they'd come in and they'd say, oh,

55:08

there's an attack coming. It's coming from here.

55:10

And what their goal was is to

55:13

get us to shift all our

55:15

resources here so the attack could come

55:17

from here. But

55:19

that, I would make it about me. So

55:22

it's like, what is your goal? Have your goal?

55:24

What am I trying to achieve? It's

55:26

not that you're not gonna feel things, but

55:29

when you know your goal, then you're able

55:31

to steady yourself. So every time I walked

55:33

in, what is my goal? My goal is

55:35

to get to X. How do I get

55:37

to X? I'm not saying I'm not gonna

55:39

be upset, but you must regulate your emotions.

55:41

If it's like, well, this person did this

55:43

to me, it's not my fault. No, no,

55:45

no, no, no. You

55:47

decide what behavior you're

55:50

going to show. You

55:52

decide what you reveal to

55:54

others. Other people cannot be

55:56

in charge of what your

55:58

behavior is. Think about

56:01

how powerless that makes you. And it

56:03

just makes you just like anybody

56:05

can do anything to you. Now,

56:08

if you want to lose it, if

56:11

you ever want to like burn a

56:13

bridge, burn it. Burn it to the

56:15

ground. Just make sure you are choosing

56:17

rationally to burn the bridge. And

56:19

you don't want to go back. You're not going back.

56:21

You could just be like, I'm going to burn

56:23

this thing down and I'm OK with it. Torch it. But

56:28

make sure you're doing

56:30

it because you intelligently chose

56:32

to do it. Not

56:34

because you lost control. Somebody

56:37

got the better of you and you

56:39

said and did things that you wish you

56:41

hadn't done. And now you're pissed at

56:43

yourself. It's going to happen to you, but

56:45

at least learn from that. But don't.

56:47

What sometimes we do is like, that person

56:50

did this, so I reacted to that.

56:52

So then you're just a reactive person. Amen

56:57

to that. That's good. Amen

56:59

to that. I've got two final questions for you.

57:02

This has been really powerful, Avery. I appreciate

57:04

you. One of them is around the idea

57:06

of adapting to the people that are in

57:08

front of you. I think you

57:10

said, be adaptable to the world. Is that what

57:12

you think you said? Something around that? How

57:16

do we be adaptable

57:18

and flexible around different individuals

57:20

without feeling like we're

57:22

flip -floppy, chameleons, kind of

57:24

like snakey, like different? How

57:27

can we be authentically ourselves

57:29

but adaptable to someone else so

57:31

they feel it's also you're being

57:33

authentic? First of all, be

57:35

genuine. Just be a

57:37

genuine human being. You don't have

57:39

to agree with people, but

57:41

you can be genuine. You

57:43

can show people interest. you

57:45

can be curious. Like you

57:47

can be that. Be a genuine person. I

57:49

wouldn't even say be authentic because my authentic

57:52

self likes to wear leggings and you know

57:54

no makeup and I don't want to bring

57:56

her like at a place like this, right? So

57:59

be a genuine person but you can

58:01

be genuine and adapt. So if I

58:03

have somebody who's angry I'm going to

58:05

adapt to like all right I have

58:07

somebody who's angry and they're yelling or

58:09

they're screaming or they're venting. So I

58:11

understand that I can't yell and scream

58:13

and vent if I want to make

58:15

progress in this situation. It depends also

58:17

what you want. Do I want to

58:19

make progress? So I adapt to that

58:21

behavior. I understand, and I just noticed

58:24

through the training I've had that when

58:26

somebody's in that heated zone, you go

58:28

quiet. Most people

58:30

don't. Most people think, oh, you yelled at me,

58:32

you this, or I'm going to come

58:34

back at you. And then you just, you just

58:36

go at it all day long. If you're trying

58:38

to make progress, You're like, all right,

58:40

let them vent. And then when

58:42

they're done venting, it's like, and you've

58:44

had it where you're like, I'm done.

58:46

Right. But when people try to tell

58:48

you, calm down and relax, you get

58:50

more pissed off because you just want

58:52

to get it out. So

58:54

let them get it out. So that's what

58:56

I mean by adapt. I see what the

58:58

behavior I have. I understand. Let them get

59:00

it out. And then when they're done, now

59:02

I can talk because now they're also ready

59:04

to listen to me because sometimes we try

59:06

to talk and interrupt them. I had, um,

59:09

There's a coffee chain a big coffee

59:11

chain. I won't say which one

59:13

but one of the managers came to

59:15

me and he said We need

59:18

your help. He's like I want to

59:20

serve advice He's like we get

59:22

customers who come in and they lose

59:24

their minds when we give them

59:26

the wrong drink Like dangerously so and

59:28

he said I have an example

59:31

to give you he said one day

59:33

somebody came in and we gave

59:35

he was given the wrong drink the

59:37

wrong coffee concoction and he leaves

59:39

comes back and he is livid and

59:41

he starts yelling at the the

59:43

barista behind the bar and He's escalating

59:46

and escalating and escalating to the

59:48

point where he's like I actually thought

59:50

he was going to hit her

59:52

Wow, and he said I'm ashamed to

59:54

say I didn't know what to

59:56

do I was the person in and

59:58

I didn't know what to do

1:00:01

and no matter what we did it

1:00:03

escalated so I said, okay Let

1:00:05

me ask you something when he came

1:00:07

in What did you guys do?

1:00:09

Did you guys, you know, walk

1:00:11

me through what happened and when he comes

1:00:13

in and he's yelling and we're telling him, you

1:00:15

know, calm down, we'll fix it for you.

1:00:17

So there's no need. And he's like, we fixed

1:00:19

it for him. We gave him the right

1:00:21

drink. We even gave him like a credit. It

1:00:24

didn't matter. He just kept escalating and escalating.

1:00:26

And he's like, what did we do wrong? And

1:00:28

I was like, the thing, it's

1:00:30

not that what you did wrong, but

1:00:32

the thing that happened there is he

1:00:34

was pissed and he just wanted to

1:00:36

be heard. And you kept interrupting him.

1:00:38

He didn't even want, it wasn't even

1:00:40

the drink because you gave him the

1:00:42

correct beverage. He didn't even want

1:00:44

that at that point. You just needed to

1:00:47

let him vent. But what you did

1:00:49

is by interrupting him and by even by

1:00:51

fixing it and trying to get him to stop,

1:00:53

he just went up, up, up, up, up,

1:00:55

up, up, and it got worse. That's

1:00:57

what I mean by adaptability. What do

1:00:59

I have in front of me and I

1:01:01

have to adapt to that situation? Now

1:01:04

the normal New Yorker in me would be like,

1:01:06

let's throw down. Right? But where

1:01:08

would that get me? Nowhere.

1:01:12

Know who you have in front of me.

1:01:14

Know what state of mind they're in.

1:01:16

It's also what motivational minds that are people

1:01:18

in. What's going on in their head,

1:01:20

not your head. But you also have to

1:01:22

have enough, be enough

1:01:24

of a centered person. Not let

1:01:26

your ego get in the way if you

1:01:28

really want to be good at dealing with people.

1:01:31

Your ego will sabotage you because it's like,

1:01:33

how dare you talk to me like that?

1:01:35

How dare you do this? How dare you

1:01:37

that? And that's not a great place to

1:01:39

be because now you're really not going to

1:01:41

make progress. And it's like, do

1:01:44

you want your ego to be

1:01:46

satiated or do you want to know

1:01:48

what's going on around you so

1:01:50

that you can make intelligent decisions and

1:01:52

handle people well? I

1:01:54

prefer the latter. That's

1:01:57

beautiful. That's beautiful. I've

1:02:00

got one final question for you. I've

1:02:04

got one final question before I ask it.

1:02:06

I know you have a program about the

1:02:08

art of influence. Understanding yourself, reading other people,

1:02:11

all these different things. You've got an amazing

1:02:13

program about this that people can check out

1:02:15

right here. We'll also link it up on

1:02:17

the recording for people that are watching at

1:02:19

home later. So

1:02:22

we'll have that up there if you guys

1:02:24

take a photo of that. But I have

1:02:26

one final question. You have so much going

1:02:28

on. You're really a great resource for people

1:02:30

and having them understand themselves, understand other people,

1:02:32

navigate relationships differently. What is

1:02:34

the thing you're most grateful for in your life

1:02:36

these days? I

1:02:47

want to answer it

1:02:49

thoughtfully. I guess

1:02:51

it shifts in that moment overall like

1:02:53

I'm just grateful for my life. However

1:02:55

that life turned out, I'm

1:02:58

grateful for it. You

1:03:00

know, in my culture, I'm Greek, I'm

1:03:02

Eastern Orthodox, and we grew up, like,

1:03:05

if you want something, you go

1:03:07

to church, you light a candle, like, we

1:03:09

have, like, you actually light the candle, it's very

1:03:11

old school, and then I was raised, like,

1:03:13

you ask, you know, and whatever you believe in,

1:03:15

but in my culture, it's like you ask

1:03:17

God to, like, you know, or whoever

1:03:19

you pray to, like, to give you

1:03:21

what you want, and... Every time I find

1:03:23

myself doing that, if I want something,

1:03:25

and I go to put that candle in

1:03:27

the sand, we put it in the

1:03:29

sand, I stop, and

1:03:31

I'm like, I just want to say thank you

1:03:34

for everything you gave me. I don't need anything.

1:03:44

I think I'm thankful for, and

1:03:46

when I say my life,

1:03:48

I guess I've had like two

1:03:50

key moments where I really

1:03:52

like... I thought my life would

1:03:54

end. The job I had was very life

1:03:56

and death, and so those moments always existed,

1:03:58

but I had two real moments where I'm

1:04:01

like, this is it, I'm gonna die. One

1:04:03

was September 11th,

1:04:05

and in that moment,

1:04:07

I remember when

1:04:10

everything was happening, and

1:04:12

I really thought I was like, I'm gonna die. It was

1:04:14

when the first tower was coming down. I'm like, I'm not gonna

1:04:16

live through this. And I remember thinking,

1:04:19

man, I'm like... Not yet. There's so

1:04:21

many things I didn't do. I started

1:04:23

thinking about the things I didn't do

1:04:25

and I'm like, you know, if

1:04:28

I live through this, I'm

1:04:30

gonna live my life. I'm gonna live. I'm

1:04:32

gonna do these things so that I'm okay

1:04:34

to go the next time comes. And

1:04:36

then the next time I really

1:04:39

was gonna die was when I

1:04:41

gave birth to my daughter. Something

1:04:44

happened during the delivery and just

1:04:46

my body just started to shut down

1:04:49

and I... I started, you know,

1:04:51

my, um, my lungs started filling

1:04:53

up with water. Uh, my,

1:04:55

I couldn't breathe. So my oxygen started

1:04:57

going down. My kidney started shutting down.

1:04:59

So my body started shutting down and

1:05:01

I could feel the fade. I guess

1:05:03

it felt like a fade. And I

1:05:05

remember, you know, like, I'm dying again.

1:05:07

Wow. And in

1:05:09

that moment, I was like, but

1:05:11

I'm okay to go this

1:05:14

time. I

1:05:16

did everything I wanted to do, or at

1:05:18

least I tried. Now, of course,

1:05:20

my husband's sitting there mortified because I'm about, you know,

1:05:22

he's about to lose me and I tell him the

1:05:24

story later. I'm like, I was okay to go. He's

1:05:26

like, are you out of your mind? He's

1:05:28

like, you were going to leave me with the,

1:05:30

you know, and I, you

1:05:34

know, but it was

1:05:36

the truth. So you

1:05:38

could see those were

1:05:40

horribly traumatic events. And

1:05:43

it depends which way you want to

1:05:45

look at them. And I look at them

1:05:47

as two of the greatest blessings I've

1:05:49

ever had. And

1:05:52

so I am grateful for

1:05:54

those moments because they taught me

1:05:57

what my life means or

1:05:59

what life means. And they showed

1:06:01

me that, you know, even

1:06:03

to this day, I'm okay to

1:06:05

go. Are

1:06:07

you okay to go? If

1:06:09

you're not, it's okay. You just

1:06:12

have work to do. But get yourself

1:06:14

to that point. I'm grateful for

1:06:16

that. That's beautiful everywhere. We are grateful

1:06:18

for you. We appreciate you. Give

1:06:20

it up guys for every one more

1:06:22

time. Thank

1:06:26

you so much. We

1:06:28

appreciate you. I hope

1:06:30

you enjoyed today's episode and it inspired

1:06:32

you on your journey towards greatness.

1:06:34

Make sure to check out the show

1:06:36

notes in the description for a

1:06:38

full rundown of today's episode with all

1:06:41

the important links and if you

1:06:43

want weekly exclusive bonus episodes with me

1:06:45

personally as well as ad -free listening

1:06:47

then make sure to subscribe to

1:06:49

our Greatness Plus channel exclusively on Apple

1:06:51

Podcasts. Share this with a friend

1:06:53

on social media and leave us a

1:06:55

review on Apple Podcasts as well.

1:06:57

Let me know what you enjoyed about

1:06:59

this episode in that review I

1:07:01

really love hearing feedback from you and

1:07:03

it helps us figure out how

1:07:05

we can support and serve you moving

1:07:07

forward and I want to remind

1:07:09

you if no one has told you

1:07:11

lately that you are loved you

1:07:13

are worthy and you matter and now

1:07:15

it's time to go out there

1:07:17

and do something great

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