The Sorted Post-Purchase Podcast

Sorted

The Sorted Post-Purchase Podcast

A Business and Technology podcast

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The Sorted Post-Purchase Podcast

Sorted

The Sorted Post-Purchase Podcast

Episodes
The Sorted Post-Purchase Podcast

Sorted

The Sorted Post-Purchase Podcast

A Business and Technology podcast
Good podcast? Give it some love!
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Episodes of The Sorted Post-Purchase Podcast

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In this episode of The Sorted Post-Purchase Podcast, host Shaun Weston chats with Phoebe Parry-Crooke from what3words and Vickey Hill from Sorted about improving delivery accuracy. They unpack the challenges of getting parcels to the right plac
In this episode of The Post-Purchase Podcast, hosts Shaun Weston and Paul Hill discuss the fascinating concepts of the digital franchise and digital dealership, and their transformative potential for the logistics and delivery industry. Using t
 Join Shaun Weston from Sorted as he sits down with Pavlo Zheldak, chief delivery officer at Acropolium, to delve into the transformative impact of cloud computing on logistics and supply chain management. Discover how decentralisation, real-ti
 Ever wonder why some shopping experiences feel like they're tailored just for you? Join Shaun Weston and Dan Greenall in the latest episode of The Sorted Post-Purchase Podcast, where we dive into the magic of personalisation in retail. It's no
In this episode of The Post-Purchase Podcast, join Shaun Weston and Dan Greenall from Sorted as they dive deep into the world of ecommerce with a candid conversation about the all-too-familiar question every online shopper has asked: "Where is
We're back for another bonus episode! This time, Dan Greenall (VP of Product and Marketing) chats to Kerry Duff (Track Product Manager) about all the ways we're seeing retailers lower their final mile costs - using contact deflection, customer
By popular demand, we’ve treated you to another episode of the Sorted Retail Sessions podcast.Paul Hill, our Customer Success Director, and Dan Greenall, our VP of Product and Marketing, sit down to discuss something that a lot of retailers are
From forming and building the brand at just 13 years old, to Geordie Shore influencers and Brexit battles – this interview is packed with insight, lessons and learnings from a growing business navigating Shopify, cross-border shipping and socia
With a mission to make existing fashion more sustainable through the circular economy, hear all about how to grow a business without compromising green credentials, through investing in solutions that ensure convenient yet sustainable delivery
Hear from Vickey, our inhouse carrier expert, and find out how growing retailers can boost their brand image through developing a high-class delivery experience. She shares the essential post-purchase elements that every ecommerce business shou
As a growing footwear brand with a particular niche, Jenni shares how she saw a gap in the market and took the plunge to start her own ecommerce brand. Find out how she became self-taught in essential skills, from SEO to paid ads, and how a ven
Join us as we chat to the co-founder of a growing US based fashion brand with a niche in graphic tees. Hear about the lessons and successes as they grew from small beginnings as a bricks and mortar store, to gaining traction as an established e
Wayfair, John Lewis, Waitrose, MATCHESFASHION, Tesco… and the Ministry of Defence - Ed has, quite literally, seen it all when it comes to carriers, dropship, customer operations and supply chain. We grill him on what goes on behind the scenes a
Paack are a tech-driven carrier – or, essentially, a tech business that physically carry parcels.With sustainability at the centre of the company, James share tips on measurement and visibility for retailers looking to go greener, and chats abo
Think Beyond uses data, numbers and science-based solutions to help brands, retailers and businesses transform and measure their marketing efforts in completely different ways. In this session, Steven explains the role of neuroscience in market
In this session, Chris shares a unique, behind-the-scenes view into the dropship and carrier operations at Very, including how the logistics network responded to COVID and Brexit disruption. Plus, we talk customer experience, customer expectati
VR warehouse tours, the WFH supply chain and a post-Brexit tariffs lesson; in this session, Gill shares her expertise and experience as an operations leader supporting stability and transformation for both her clients and her own company.As a g
For more than a decade, Landmark Global has helped customers expand with full service, end-to-end delivery and logistics solutions. Shipping all over the world, the company has found unexpected challenges and solutions in the last 12 months - i
In February, we chatted to Chris Brook-Carter – long-serving industry expert, ex-Managing Director and Editor in Chief at Retail Week and now CEO of retailTRUST.Covering retail acquisitions and what they mean for the high street, transformation
Miya shares examples of emerging retail innovation – both in store and online. Revealing which retail sector is acting as a slow ‘super tanker’ and discussing what retailers desperately need to know about the new meaning of omnichannel.  Find o
For our last podcast of the year, we revisit our September catch-up with James from Retail Week. With a unique insight into the retail market, we discuss the change in customer loyalty, predictions for the new year and name some of the retailer
Recorded in September 2020, we caught up with Jonathan to get his thoughts on how customer service offering has needed to adapt during the pandemic. Chatting to Andy Hill, our Sales Director, Beirne talks about enquiry volume fluctuations, as w
Pandemic, peak and 2021 retail predictions. In this interview, Andy Hill (Sorted) has an honest chat with Julia about the state of CX, including: The people power behind moving all Party Delights European distribution into a German hub in a mat
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