This episode features Dan O'Brien from HTC, who brings years of experience in tech innovation to the table. They discuss the importance of strategic business partnerships in the travel and hospitality industry, focusing on how these collaborations can lead to growth and enhanced guest experiences. Skip and Dan explore the role of technology in shaping the future of hospitality, emphasizing the need for companies to keep up with the fast-paced changes in the tech landscape.

Throughout the episode, Dan shares insights into HTC's commitment to immersive technologies, particularly virtual reality and augmented reality. He explains how these technologies can revolutionize training programs, making them more effective and engaging for staff. The conversation also touches on the broader implications of XR in various industries, including healthcare and military training, showcasing the versatility and potential of these technologies in improving operational efficiency and training outcomes.

As they delve deeper into the practical applications of XR in hospitality, Skip and Dan discuss innovative solutions for guest engagement and staff training. They highlight specific scenarios where immersive technology can enhance the guest experience, such as interactive service training and event planning simulations. The episode wraps up with a strong message about the necessity of embracing technology in hospitality to meet evolving consumer expectations and ensure long-term success.

Takeaways:

• In this episode, they discuss how immersive technology is transforming hospitality and training.
• They highlight the importance of strategic partnerships for driving innovation in the tech industry.
• The conversation reveals how XR can dramatically improve training efficiency and retention rates.
• They emphasize that understanding the specific problems to solve is key when integrating XR solutions.
• They explore the future of XR, including advancements in AR and VR technologies.
• They stress the significance of comfort and security in XR hardware for enterprise applications.