Frontline workers drive industries, but high volume hiring isn’t your average recruitment game. Fountain’s Sean Behr joins us to unpack the tech, tools, and strategies that make hiring seamless—while keeping the human element intact. From hourly worker engagement to fixing recruitment response times, this episode digs into solutions that matter.In this episode, we look at frontline workers, high volume hiring, Fountain, technology, employee engagement, recruitment, hourly workers, hiring practices, job application process, workforce management, communication challenges, employer branding, human capital management, response times, and career advancement.Key Takeaways

Frontline hiring demands innovative tech solutions to tackle unique challenges.

Employee engagement plays a pivotal role in recruitment and retention.

Referrals and targeted messaging boost application success rates.

Realistic job previews set clear expectations for candidates.

Employer branding should attract the right fit while filtering out mismatches.

Timely response times are critical in maintaining applicant interest.

Frontline workers need tools designed for communication challenges.

High volume hiring thrives on human capital management done right.

Career advancement pathways enhance retention and loyalty.

Streamlining workforce systems improves efficiency for smaller companies.

The ‘telephone game’ in communication can derail engagement—fix it.

Frontline workers are more empowered than ever to demand better conditions.

Chapters00:00 Introduction to Frontline Workers and Fountain02:52 The Human Element in High Volume Hiring05:59 Transitioning from Passion to Software Development09:10 Understanding the Differences in Hiring Practices12:01 The Competitive Landscape for Frontline Workers15:02 Enhancing the Application Process with Technology17:55 The Importance of Employee Engagement and Referrals21:09 Navigating Disparate Systems in Workforce Management22:52 Communication Challenges for Frontline Workers24:51 Engaging Employees with Targeted Messaging26:44 Tracking Employee Engagement and Performance27:50 The Importance of Realistic Job Previews30:55 Attracting and Repelling Candidates through Employer Branding32:42 Creating Pathways for Career Advancement38:03 The Critical Role of Response Times in Recruitment40:55 The Value of Frontline Human Capital Management

You can learn more about Fountain at: https://www.fountain.com/ and you can connect with Sean Behr on LinkedIn at https://www.linkedin.com/in/seanbehr/William Tincup LinkedIn: https://www.linkedin.com/in/tincup/Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/Connect with WRKdefined on your favorite social networkThe Site | Substack | LinkedIn | Instagram | X | Facebook | TikTokShare your brand across the WRKdefined Podcast NetworkLearn more about your ad choices. Visit megaphone.fm/adchoices