How will financial services survive the next financial crisis or scandal? It’s the series finale, and have we got a finale for you. In this episode, we’re joined by legendary crisis communications expert Donald Steel, who gets upfront with financial adviser Emmanuel Asuquo about how financial services can hold on to their bank of trust and their reputations when the worst hits.

Tune in to hear Donald’s fascinating crisis management tales from his days at the BBC, why he thinks de-banking Nigel Farage was a massive mistake and why it’s good to have a bit of grey hair on your team when you’re dealing with a crisis.

This episode is full of gems to help you stay cool and calm in a crisis because, as Donald says, there’s nothing that can happen to you that you can’t predict and prepare for.

See omnystudio.com/listener for privacy information.