Episode Transcript
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0:00
The formula for consistent profits in
0:02
a $1 million business. The big
0:04
mistake that business owners make. Most
0:06
business owners think that making more
0:08
money is the answer. They think
0:11
that money will solve their problems.
0:13
So they keep trying to make
0:15
more. They start to focus on
0:17
marketing and sales and think that
0:19
it's going to be the answer.
0:22
to all their problems. But that's
0:24
not the truth. You can have
0:26
a million dollar business and still
0:28
struggle financially if you don't focus
0:30
on profit instead of just revenue. So
0:32
think of it this way. Revenue is
0:35
like how much water you pour into
0:37
a bucket. Profit is what's left over
0:39
in the bucket after all the leaks,
0:41
aka expenses, right, are gone. So if
0:43
you don't manage those leaks, it doesn't
0:46
matter how much water you add, it'll
0:48
keep draining out. If you've ever lived
0:50
paycheck to paycheck and you get a
0:52
raise and for some reason you keep
0:54
living paycheck to paycheck, it's exactly how
0:57
it is in a real business. So
0:59
let's talk about how to get out
1:01
of that rut. There are three steps
1:03
to becoming a more profitable business.
1:05
And in this video, I will show
1:08
you number one, how to shift your
1:10
mindset. How to think like a
1:12
revenue generator instead of just spending money.
1:15
Number two, make data-driven decisions. We're going
1:17
to use your numbers, your previous
1:19
numbers, to guide your choices instead of
1:21
just guessing. And then number three, control
1:24
expenses the smart way. We need
1:26
to keep your costs in check so
1:28
more money stays so more money stays
1:30
in check so more money stays
1:32
in your pocket. By the end
1:34
of this video, you're going to
1:36
know exactly how to make every
1:38
dollar in your business work for
1:40
you instead of working harder just
1:42
to try to keep it. for
1:45
over 20 years and my businesses
1:47
produce over $10 million in annual
1:49
revenue. All right, let's get to
1:51
it. Step one, we need to
1:53
shift to a revenue generator mindset.
1:55
Most business owners get this wrong.
1:57
A common mistake is thinking about
1:59
expenses as of investments. So
2:01
a bad mindset is saying things like
2:03
payroll is expensive marketing costs too much.
2:06
I can't afford that a better mindset
2:08
is How can I make sure every
2:10
person on my payroll helps me bring
2:12
in more money? Is my marketing bringing
2:15
in more customers than it's costing me?
2:17
And if not, how do I fix
2:19
that? Your team should be generating revenue.
2:21
Every single person on your team should
2:24
either, number one, make money directly, which
2:26
means sales, marketing, customer retention, right? or
2:28
they support money-making efforts. So whenever I
2:30
say they should either directly or indirectly
2:33
make the company money, somebody always says,
2:35
what does indirectly mean? Right? Well, think
2:37
about this. If I hire an assistant
2:39
to come in and check my email.
2:42
She might not have money-making opportunities in
2:44
my email, but if she frees me
2:46
up one hour a day and I
2:48
get to now go do money-making activities,
2:51
she has indirectly made the company money.
2:53
But the big problem is you hire
2:55
somebody, you pay them, but they aren't
2:57
actually helping generate revenue or maybe you
3:00
didn't get stronger and making more money
3:02
either. So what's the solution here? Well,
3:04
first of all, you do a time
3:06
audit and you track... What is everybody
3:08
doing? And how do I remove or
3:11
automate those low impact tasks so that
3:13
they can focus on activities that actually
3:15
support the revenue? Here are some key
3:17
questions to ask yourself. Does every dollar
3:20
I spend help my business grow? Is
3:22
my team actually profiting? Are they focusing
3:24
on the right work that moves the
3:26
business forward? And I'm telling you before
3:29
you go and chase more sales or
3:31
think you need to spend more on
3:33
marketing. Fix your team's efficiency first. It
3:35
will increase your profits without you having
3:38
to increase your revenue. We have so
3:40
many clients that come in thinking I
3:42
need to grow the business. And when
3:44
they say grow the business, what do
3:47
they mean? They mean they need to
3:49
make more. money. And shockingly, one of
3:51
the first things we do before we
3:53
teach them to go add more to
3:56
their chaos is we clean up. And
3:58
they are so surprised to see how
4:00
they could make more money, keep more
4:02
of what's left over, without growing the
4:05
top line. Now imagine if we did
4:07
that, like eventually we'll get to growing
4:09
the top line, but let's clean up
4:11
the mess you've got first. Step number
4:14
two, make data-driven decisions. So let's talk
4:16
about why you need to track your
4:18
numbers. Most business owners are guessing instead
4:20
of looking at actual data. They say
4:23
things like, wow, we're having a bad
4:25
week this week, or you know, it
4:27
just feels a little slower than it
4:29
did before, or last month, or last
4:32
year. And when you go off of
4:34
feelings and not facts, it leads to
4:36
bad decisions and wasted money. So we
4:38
have a rule here at Well Oil.
4:41
always check our business metrics by the
4:43
seventh of every single month and before
4:45
you think well my CPA doesn't get
4:47
it to me that faster that's just
4:49
not how pause you are in charge
4:52
of your business so whoever you're working
4:54
with you are going to make sure
4:56
that you get those numbers by the
4:58
seventh of each month that is a
5:01
non-negotiable for me and if your CPA
5:03
or accountant doesn't have capacity or capability
5:05
to get it to you it's time
5:07
to change people so let's talk about
5:10
what to review every single month well
5:12
Definitely revenue. I know I said that's
5:14
not our main focus, but you do
5:16
need to know how much money came
5:19
in Then we need to go but
5:21
how much was left over then we
5:23
compare these numbers to last month or
5:25
sometimes we have to compare it to
5:28
the same time last year. So some
5:30
businesses, September is nothing like August. So
5:32
you're better off looking at this September
5:34
and then last September, right? Or you
5:37
might want to look at what happened
5:39
last August into September. And then what
5:41
happened this August into September. That is
5:43
going to give you a clearer picture
5:46
of what is going on in your
5:48
business. You will also want to be
5:50
looking at your key performance. KPI's. So
5:52
the question is, did your team meet
5:55
their goals? You want to think of
5:57
this like a car dashboard. If you
5:59
get in the car and there's a
6:01
check engine light on, you wouldn't just
6:04
ignore it, right? Your numbers are telling
6:06
you what's working and flashing what's broken.
6:08
So let's talk about how do we
6:10
use this data. Once you have all
6:13
those numbers, ask yourself, what changed last
6:15
month? Did sales go up? Why? Did
6:17
sales go down? What happened? Where are
6:19
we losing money? Is there an expense
6:22
that's too high? Are we starting to
6:24
overspend on something that's not actually producing
6:26
a return? I'm like a detective inside
6:28
of these numbers. I'm asking, you know,
6:31
what's actually working and I'm doubling down
6:33
on what's bringing in money. So the
6:35
bottom line is you don't just want
6:37
to track your numbers. You want to
6:39
use them to make the decisions moving
6:42
forward. So if something isn't making you
6:44
money, fix it or get rid of
6:46
it. And then step number three. start
6:48
spending and expense ratios. This is one
6:51
of those things that everybody wants to
6:53
know. Stacey, what is the amount of
6:55
money I should be spending on marketing?
6:57
What is the amount of money I
7:00
should be spending on payroll? What percentage
7:02
rate? We'll get there, so hold tight
7:04
with me. Now, let's discuss why controlling
7:06
costs are key. If your expenses are
7:09
out of control, it doesn't matter how
7:11
much you sell. You will never keep
7:13
enough money. I am telling you, we
7:15
work with business owners in the multiple
7:18
six-figure range, seven-figure range, eight-figure range. I
7:20
have seen businesses at every level spend
7:22
as much money as they're making, literally
7:24
zero dollars left over. Or be it
7:27
seven or eight figures and still be
7:29
negative. They come in with really bad
7:31
habits that they could not let go
7:33
of and we have to try to
7:36
undo a lot of it. The good
7:38
news is it can be undone, but
7:40
you've got to be serious about this.
7:42
So here's a simple way to check
7:45
your spending. business expense ratios. Now, I
7:47
could tell you what they should be,
7:49
but every business is different. Now, you've
7:51
probably heard things like, well, payroll should
7:54
be 30 to 40% of revenue, right?
7:56
Or marketing should definitely never go over
7:58
15%. And then your fixed expenses like
8:00
your office rent and your software should
8:03
never be over 20%. There are gurus
8:05
out there telling you these hard numbers.
8:07
But I've worked with hundreds of businesses
8:09
and I can tell you that some
8:12
spend more than 20% in marketing and
8:14
they have a healthy market margin. I've
8:16
seen payroll at 60% with a very
8:18
healthy business. So all that said. you
8:21
just need to know your numbers. And
8:23
ask yourself, well what am I currently
8:25
doing? How much was my marketing budget
8:27
last month? What percentage of my revenue?
8:29
What percentage was payroll? What about my
8:32
hard cost? Know your numbers, but then
8:34
know the big number. The profit or
8:36
lack of profit is going to tell
8:38
you the truth. So I'm not here
8:41
to tell you your one number is
8:43
too high and it's too low. I
8:45
just want to know what's the bottom
8:47
line? And that will tell me if
8:50
your numbers are in alignment or not
8:52
or if there's work to do. And
8:54
the biggest profit killer of them all
8:56
is keeping unnecessary costs. So your challenge
8:59
is to audit your expenses. Go into
9:01
your bank account, go into your credit
9:03
card and look at every single thing
9:05
you're spending your money on. And ask
9:08
yourself, okay, if this $79 software, did
9:10
it make me more than $79 this
9:12
month? Right? Is it a revenue generator
9:14
or is it an expense? Get a
9:17
red highlighter and a green highlighter and
9:19
start documenting which ones are which? Ask
9:21
yourself, is this cost necessary or is
9:23
it a waste? If I started over,
9:26
would I still spend money on this?
9:28
Can I cut, reduce, or automate this?
9:30
Now I will say you may be
9:32
on contract for something for the next
9:35
12 months. You may have signed an
9:37
annual software agreement. Here's what I will
9:39
tell you. As frustrated as you are
9:41
that you realize, wow, I've signed up
9:44
for a $150 a month software and
9:46
I've prepaid for the year or I'm
9:48
committed for the next 12 months, my
9:50
suggestion to you is to continue to
9:53
pay that bill. Clean this up as
9:55
fast as you can. Now if you
9:57
realize, I've committed to something for 12
9:59
months or I signed an annual agreement
10:02
for this or that software I paid
10:04
in full and it's paid up through
10:06
the next seven months. Sometimes we've done
10:08
that. And I will tell you this,
10:11
I just bite my tongue and continue
10:13
to make those payments until I'm out
10:15
of my contract. As somebody who's in
10:17
business, I want to be as respectful
10:19
to the other businesses that I've made
10:22
a commitment to. So yes, sometimes you
10:24
are finishing out something that you know
10:26
is not producing a return. Now could
10:28
you go back to a company to
10:31
renegotiate or talk to them about what
10:33
you're seeing or why you're not using
10:35
it? You absolutely could. But if you're
10:37
under contract and they are saying, no,
10:40
you do need to continue to pay
10:42
this. I personally would continue to pay
10:44
it. I do believe in that whatever
10:46
behavior you have, you will attract back
10:49
into your own business. And trust me,
10:51
you don't want your clients doing that
10:53
to you. Now the good news is,
10:55
you have some things you're not under
10:58
contract for. You've paid one time or
11:00
you're doing it month to month. Go
11:02
get rid of those and then make
11:04
notes for, hey, that contract ends in
11:07
November. I want to make sure October,
11:09
I send them a message that I
11:11
will not be renewing, or I want
11:13
to end that software subscription. Now if
11:16
you're spending more than you're bringing in,
11:18
you don't have a real business. You
11:20
have a cash. So we need to
11:22
fix your expenses first. And my biggest
11:25
tip is don't be delusional, especially if
11:27
your business is going backwards. Sometimes what
11:29
happens is I work with really successful
11:31
business owners, people that already have hit
11:34
sometimes seven, eight figures. And I had
11:36
a lot of people go through this,
11:38
especially during the pandemic. They were a
11:40
seven figure, very successful, very healthy business.
11:43
the pandemic hit them hard. Business was
11:45
shut down and their revenue went backwards.
11:47
But they kind of had this entitlement
11:49
that, well, I'm a seven figure business
11:52
and this is what we spend and
11:54
these are the things we have and
11:56
they were spending more than they were
11:58
making and I had to say, you've
12:01
got to get your expenses back under
12:03
control, you've got to cut some things
12:05
out and they couldn't fathom getting rid
12:07
of people on their team. They couldn't
12:09
fathom not having a specific service or
12:12
thing they got accustomed to. But unfortunately
12:14
when your revenue. dips, your expenses have
12:16
to follow if you want to get
12:18
back up to winning and being at
12:21
the top. So don't be delusional. Get
12:23
to break even as fast as possible
12:25
and then start working your way back
12:27
up. My final thoughts here is stop
12:30
playing the revenue game. And I'm talking
12:32
to the old Stacy because I love
12:34
big revenue numbers and I'm sure you
12:36
do too. You're a high achiever, you're
12:39
a powerhouse, you want to scale. But
12:41
the truth is... profit, not revenue, is
12:43
what actually pays your bills. It's what
12:45
builds your wealth. It's what gives you
12:48
the freedom. So the mindset shift you
12:50
need is stop asking, how much money
12:52
did I make? And start asking, how
12:54
much money did I keep? So your
12:57
next steps, by the seventh of every
12:59
month, I want you to start reviewing
13:01
your numbers. Then I want you to
13:03
find one expense to reduce or cut.
13:06
Just one. And let me tell you,
13:08
it's going to be really easy. And
13:10
in fact, you're not going to do
13:12
just one. You're going to do that
13:15
activity of going back over the last
13:17
30 days, and you're going to find
13:19
a ton. And I would love for
13:21
you to come back under this video
13:24
and tell me how much money did
13:26
you save by cutting out expenses that
13:28
just weren't necessary. And if this just
13:30
feels overwhelming to you, join our well-oiled
13:33
operations program where we can help you
13:35
set up these systems and tracking tools
13:37
to help you scale profitably. Sometimes you
13:39
just need a sounding board. You need
13:42
somebody to talk to. You need that
13:44
accountability. And that's what
13:46
we do here at
13:48
Well at Well Oils Operations.
13:50
time to drop the
13:53
ego. the Stop focusing
13:55
on on how high
13:57
that number is
13:59
and is, you hit you
14:02
seven or eight
14:04
figures or eight start bragging
14:06
about your profits. your
14:08
Start focusing on
14:11
that bottom line, what
14:13
is left over over.
14:15
trust me, you
14:17
will be so much
14:20
happier you did.
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