Episode Transcript
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0:00
Calling all beauty business owners
0:02
if you're selling makeup, skincare
0:04
or hair care, we've got
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where I'm gonna be teaching
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Listen, the beauty industry has
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ways of selling don't work
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anymore in this workshop. I am
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gonna show you how the most
0:30
successful. beauty business owners that
0:32
we work with are growing faster
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by serving not selling and standing
0:36
out by leading with love.
0:38
If you're struggling in your business
0:41
and you know you need a
0:43
new more authentic approach all
0:45
you have to do is go
0:48
to your virtual upline.com forward
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slash beauty and grab your
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spot in this free four-day
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workshop right now. Hey
1:03
Bob here and welcome back
1:06
to the Your Virtual Upline
1:08
podcast where we give network
1:11
marketers the mindset strategies and
1:13
skills that you need to
1:15
build a business and life
1:18
of your dreams. Hey Bob here,
1:20
welcome back to the show episode
1:22
462. Today we're going to talk about
1:24
sponsoring and growing a team. So if
1:26
you're somebody that's listening to this episode
1:29
and you would like to figure out
1:31
a way that you could sponsor more
1:33
motivated driven people, leader types, people that
1:35
actually are willing to do the work
1:38
so that you can grow a business
1:40
and not have to do it all
1:42
yourself anymore, well, this episode's for you.
1:45
I'm gonna share with you how most
1:47
of you are making a huge mistake
1:49
when it comes to sponsoring and you
1:51
probably don't even realize it. And if
1:54
you're making this mistake, you're not
1:56
alone. because most of us have
1:58
been taught a mine. and an
2:00
approach to sponsoring that's
2:03
actually completely wrong. So
2:05
let me share with you what
2:07
it is, and then we'll kind
2:09
of walk through, this episode is
2:11
gonna really provide you with a
2:13
step-by-step plan to find and
2:15
sponsor motivated-driven
2:17
people. Okay, here's the big mistake
2:20
we make. We falsely believe
2:22
that the problem that we
2:24
have is we can't find the right
2:26
people. This is what I was taught
2:29
early on, right? My mentor would always
2:31
say, you just got to find the
2:33
right people, go out and find the
2:35
right people. And that was kind of
2:37
what I believed I needed to do.
2:40
Now I would be frustrated because I
2:42
wasn't finding the right people, the people
2:44
that were joining my team were not
2:46
motivated, they were not driven, they needed
2:48
constant hand-holding, and it was like, if
2:51
I wasn't around, nothing was going to
2:53
get done, and I started getting frustrated.
2:55
It's taken me a long time,
2:57
but I now know this to
2:59
be completely true. You don't find the
3:02
right people. They find you. Look, I
3:04
promise you almost every really
3:06
super successful person in your
3:08
company if you were to ask them,
3:10
because I have asked this question to
3:13
many of the people in our community
3:15
that I work with, they totally agreed
3:17
with this when I shared it with
3:19
them. He said, you know, you're right.
3:22
Most of my best people that I
3:24
have sponsored, they found me, they came
3:26
to me. You know, maybe they reached
3:28
out to me on social media, maybe
3:31
they became a customer of mine and
3:33
just naturally asked me about my business,
3:35
but I'm telling you most of them,
3:37
they weren't on this like man
3:40
hunt or woman hunt looking for
3:42
the right person. They just magically
3:44
showed up. And so what a
3:46
lot of people don't realize is
3:48
there were things they did. that created
3:50
that scenario. And any one of you
3:52
can also create that same scenario even
3:55
if you don't have a big business
3:57
or make a ton of money or.
3:59
or have the top, none of that
4:02
stuff actually really truly matters as it
4:04
pertains to what we're talking about here.
4:06
And so if that were to be
4:09
true, if the real truth is that
4:11
you don't find them, they find you,
4:13
how does that happen? Well, how does
4:15
anybody find you today? Your content and
4:18
marketing. Listen, marketing's primary purpose, which content
4:20
is marketing, is marketing. Is to attract
4:22
people to you. That would be a
4:25
good fit for your business. Okay, that's
4:27
what marketing's job is. Now the big
4:29
mistake that we make as a profession
4:31
when it comes to marketing, we don't
4:34
really understand marketing. And I've talked about
4:36
this in some of the past episodes.
4:38
One of the big mistakes we make
4:41
is we try to market and sell
4:43
to everyone, right? We don't have any
4:45
one specific person in mind. We just,
4:47
because we're so, let's be honest to
4:50
just sell to anyone today because we're
4:52
struggling as wide and net as possible.
4:54
And so your marketing and your content
4:57
is how you start getting the attention
4:59
and building trust and attracting people to
5:01
your business. Now, the problem is this.
5:03
Most of your marketing, you're making some
5:06
other mistakes. You're two product focus. You're
5:08
more transactional. You're not delivering real value.
5:10
So you're only getting the attention of
5:13
a very small percentage of people. And
5:15
the type of people that are generally
5:17
connecting with that type of marketing, they're
5:19
not always the best kind of people.
5:22
And so what winds up happening is
5:24
this, is you sell to people and
5:26
then all of a sudden now you
5:29
have a customer. And so I want
5:31
you to think about where do the
5:33
leads for your business come from? Well
5:35
they come from your customer base if
5:38
you're like most people. And so if
5:40
the way you sold was just pushing
5:42
some sort of promotion or sale, let's
5:45
say. and the person that bought from
5:47
you they only bought because they were
5:49
looking for a good deal and there
5:51
was no other intention whatsoever well then
5:54
should you really get frustrated If when
5:56
you look to your customer base, you
5:58
don't have the kind of people that
6:01
you really would love to be able
6:03
to share your business with, and so
6:05
you just wind up sharing your business
6:07
with anyone and everyone, and then they
6:10
join, and that actually becomes more of
6:12
a pain than a pleasure. In the
6:14
beginning, it's fun because your team's growing,
6:17
and you're like, yes, we're heading in
6:19
the right direction, but then eventually you
6:21
reach a point where you start to realize,
6:23
wait, people are not doing what I did.
6:25
And every time I sponsor a new person,
6:27
it takes up more of my time
6:29
and my emotional and mental energy, because
6:32
I have to constantly be there to
6:34
hold their hand and try to motivate
6:36
them to do something, and if I'm
6:38
not around, nothing gets done. And then
6:40
what happens is you reach a point
6:42
where you simply can't do it anymore,
6:44
where you don't wanna do it anymore,
6:46
because it's like you don't have any
6:48
more time, and every new person you
6:50
do sponsor actually creates more pain in
6:52
your pain in your life. And
6:55
there you find yourself stuck. What do
6:57
I need to do to break free from
7:00
this cycle? Well, let's acknowledge what
7:02
we just said. Because when most
7:04
people, when they want to learn
7:06
sponsoring, they're looking in the wrong
7:09
place. They're looking at the
7:11
symptom of the problem. And the
7:13
symptom of the problem is that you
7:15
just don't have good quality people that
7:17
you can share your business with. And so
7:19
what they look for is they look for
7:21
some sort of quick fix. Bob, give me
7:23
the script. What do I need to say?
7:25
Or give me that one post that I
7:28
can make that's just all of a sudden
7:30
going to get those people to come to
7:32
me, right? Or it's like, you know, where
7:34
do I go find them? We're constantly just
7:36
looking for this quick fix solution. And you
7:38
can search for this quick fix solution. So
7:40
you got to get to the root cause
7:42
and you got to start doing the right
7:44
things. So if we were to think about,
7:46
let's say the customer journey in
7:48
your business, right, which is also could
7:51
be referred to as your sales
7:53
process, right? If we know that your
7:55
leads for your business generally come from
7:57
your customers, well then let's take that
8:00
a step backwards and so where's our
8:02
customers come from? Well, most of the
8:04
time it's our content. Okay. So wouldn't
8:06
it make sense if you know that
8:08
your content is ultimately going to be
8:10
the thing that creates leads for your
8:12
business? Wouldn't it make sense to start
8:15
being a little bit more intentional about
8:17
what we do with that first piece
8:19
of the puzzle? See, here's all you
8:21
have to do. We say start with
8:23
the end in mind. And so we
8:25
teach a concept called your dream
8:27
customer. Now if you think about
8:29
it, your dream customer, who you
8:31
really want, they're not just someone
8:33
that's looking for your product, they're
8:35
not just someone that is a
8:37
good fit for your products, they're
8:39
also someone who is the perfect
8:41
fit for your business. And so
8:43
what you need to do is
8:45
you need to start thinking of
8:47
this person in both of these
8:49
areas and then asking yourself, how
8:51
would I start to create content
8:53
that does a better job of
8:55
speaking to that person? And so
8:57
what you do is once you've
8:59
got your dream customer clearly in
9:01
your mind, you talk to them
9:03
in your content. you share the
9:05
things that you know would be
9:07
relevant and helpful to them. When
9:09
you're talking about the problems, you're
9:11
defining the problem by their life,
9:13
right? If you're trying to sell
9:15
to a new mother, that looks
9:17
very different, like the problems that
9:19
that person has is very different
9:21
than an empty nester or a
9:24
single woman or a stay-at-home mother.
9:26
And so you start really narrowing
9:28
in the messaging of your content.
9:30
And this is what will begin
9:32
to happen. The second you start
9:34
to do this, I'm telling you,
9:36
it doesn't take long. Typically when
9:38
I teach people to do this,
9:40
if they do it well, within
9:42
the first 30 days, they already
9:44
have people starting to engage with
9:46
their posts and starting to actually
9:48
have conversations with them that are
9:50
like the perfect type of people
9:52
they've been looking for. Now what
9:54
they don't realize is those people
9:56
have been out there. They just
9:58
haven't been paying attention to you.
10:00
to them. And so what happens
10:02
is all of a sudden, you start
10:04
getting the attention. And then so when
10:06
you present your products, you're presenting your
10:08
product as the perfect solution or vehicle
10:10
to help them with their life. You
10:13
connect with them around the problem first,
10:15
and then you position your product as
10:17
this can help you. And when you
10:19
talk about how it helps them, you're
10:21
talking specifically about their life, right? If
10:23
they're a busy working mom, you get
10:26
home at the end of the energy
10:28
to still be present with your kids.
10:30
If it's a stay at home mom,
10:32
you know, we'll cut down your makeup
10:34
routine in the morning so that you
10:36
have a little bit of extra time
10:39
to have that cup of coffee before
10:41
the kids wake up. Like you are
10:43
just, it's almost like, imagine you
10:45
were writing every single post for
10:47
them. And so here's what begins
10:49
to happen. You start to sell to
10:51
a better person. And remember
10:53
what we said? If the leads for
10:56
your business are coming from your
10:58
customer base. and you start selling
11:00
to the type of people that
11:02
would be a great fit for your
11:04
business, that you like to
11:06
be around, that you naturally
11:08
connect with and relate to,
11:10
and that actually are more
11:12
motivated and driven, you've already
11:14
begin to solve the problem. If
11:17
that's all you did, you would solve
11:19
the problem. I'll share a
11:21
perfect example with you. So, young
11:23
lady by the name of Corbin. I
11:25
actually shared an interview with her on
11:28
a podcast here not too long ago. She
11:30
attended workshop we did in January, where
11:32
we taught essentially this, our love led
11:34
approach to kind of building your business.
11:37
And the one thing that we taught
11:39
her was this, is being more intentional
11:41
about the content you're creating. And also
11:43
the conversation piece. But to her credit,
11:46
she went out and she started implementing
11:48
it. Now she hasn't even been focused
11:50
on sponsoring at all. But what she's
11:52
been focused on doing is leading with
11:55
love. and trying to connect with
11:57
different people. Well, since January...
11:59
I'm recording this the beginning of
12:02
March. She just gave me an
12:04
update. She has acquired 21 new
12:06
clients for her business. She's an
12:08
Optia coach. Sixteen of them were
12:10
past clients, five new clients. Five
12:13
of those women have joined her
12:15
team. And they are now going
12:17
out and getting customers and sponsoring
12:19
as well. Now she hasn't even
12:21
been thinking about sponsoring. But because
12:24
she was leading with something different,
12:26
she was selling to a better
12:28
person. All of a sudden, all
12:30
of a sudden things began to
12:33
change. And so here's what I
12:35
want you to think about. Who
12:37
are you talking to in your
12:39
content? See, that's the first step.
12:41
But I'll take it a step
12:44
further. So if the first step
12:46
is that, just starting to be
12:48
more intentional about who we talk
12:50
to, the second step is what
12:52
happens after they buy. Here's the
12:55
other big mistake that people make.
12:57
The big mistake they make. is
12:59
that when it comes to working
13:01
with a new customer, they are
13:04
typically more, they put product first.
13:06
And so what that looks like
13:08
is the product or the program
13:10
is generally the focus of all
13:12
the interactions with the person. You
13:15
know, and that happens in the
13:17
way of education about the products,
13:19
customer service, we're answering questions, we're
13:21
providing support, we're trying to sell.
13:23
other products to people, right? It's
13:26
just, most people are product first
13:28
when it comes to the way
13:30
that they grow their business. And
13:32
I'm not saying that that type
13:35
of stuff isn't necessary, it is,
13:37
but it's like the basic bare
13:39
minimum expected standard today. And what
13:41
I want you to realize is
13:43
that when you put product first,
13:46
there's two problems with that. Number
13:48
one, the product of the program
13:50
is never going to be enough
13:52
to create a great experience for
13:54
people. It's just not. Number two
13:57
is what it really communicates to
13:59
them. is that you're more focused
14:01
on your own needs than you
14:03
are theirs. This like one size
14:06
fits all approach to how you
14:08
work with customers, it's an
14:10
inauthentic way to sell. It really
14:12
is. And so the problem is
14:14
then we don't create a
14:16
great experience. Customers don't
14:19
get a ton of value from
14:21
us. And in many cases of
14:23
like, you know, trying to sell other
14:25
stuff to them and not being
14:27
really focused on their needs. They
14:29
are like, huh, this doesn't feel too
14:32
good. And so what you don't
14:34
realize is the way you work
14:36
with your customers, the way you
14:38
communicate with them, you're actually slamming
14:41
the door shut of them even
14:43
ever considering joining your
14:45
team. And so what you need to
14:47
do, you need to lead with something
14:49
different. And you need to learn
14:51
how to really put people first. And
14:54
when you put people first, here's what
14:56
naturally happens. It's not that the product
14:58
isn't a part of what you do
15:00
with them, but you put their problems
15:03
before the product. And what that might
15:05
look like is this. Somebody buys, the
15:07
first and the most important thing you need
15:09
to find out is why they bought. Hey
15:11
Susie, why'd you buy? What's your problem?
15:14
What's your challenge? What are you hoping
15:16
to solve? Let's find out what that
15:18
is and let's make that the focus
15:20
of our conversations Let's put a plan
15:22
in place to help you reach your
15:24
goals What are your goals by the
15:26
way? What would you like to see
15:28
in this area? And then you go
15:30
above and beyond and you do little
15:32
things to show that you care You
15:34
know, maybe you're selling makeup and maybe
15:37
one of her problems is that she has
15:39
dry skin and you sell a moisturizer, great.
15:41
But you wanna know what you do? You
15:43
go above and beyond and you share other
15:46
tips and other advice that are not related
15:48
to what you sell as a way to
15:50
try to help her. And when you're checking
15:52
in with her and following up, you always
15:55
lead with problems. Yes, you might need to
15:57
check in around the product, but it's hey,
15:59
how. the dry skin going, that's the
16:01
thing. Like, what you don't realize is
16:04
if you just do it a little
16:06
different, your business will stand out. We
16:08
have set the bar so low as
16:11
a profession today. All you have to
16:13
do is actually care and have a
16:15
genuine interest in what people need help
16:18
with and your business will thrive. Because
16:20
think about it. Part of the challenge
16:22
of you not doing that today. is
16:24
because you're selling to people that are
16:27
just not a great fit for your
16:29
business. And so it feels like a
16:31
waste of time to do that with
16:34
all of those people. But if you're
16:36
selling to a better person, a higher
16:38
quality person, someone that isn't just a
16:41
great fit for your products but also
16:43
has all the drive and motivation in
16:45
the world, wouldn't it be worth more
16:47
your time to do that? What else
16:50
would be more important? You know, I'm
16:52
telling you the hour that you spend
16:54
to go out and create five more
16:57
reels that week That is not even
16:59
close to as valuable as spending an
17:01
hour with a new customer that actually
17:04
has bought from you and is now
17:06
a part of your business growing and
17:08
nurturing a relationship with them So that
17:10
they can stay longer refer others and
17:13
join your team. See, it's a short-term
17:15
sacrifice up front for long-term benefits This
17:17
is more of the love-led approach to
17:20
running your business, putting people first in
17:22
their problems. And what we're really talking
17:24
about here is serving. See, most people
17:26
just provide customer service. That's the minimum
17:29
expectation. That's not enough anymore today. What
17:31
you really need to do is you
17:33
need to go above and beyond and
17:36
you need to serve your customers. Now
17:38
that sounds pretty similar, but it couldn't
17:40
be more different. You service the product
17:43
in the transaction. You serve the person
17:45
in their problems. And so that's what
17:47
you need to do is that needs
17:49
to become the focus. You know our
17:52
love let approach we teach people centered
17:54
growth. That's the secret. And so here's
17:56
what I want you to understand. If
17:59
you just did. those two things. You
18:01
would never have to worry about
18:03
growing your team. You wouldn't
18:06
even have to think about
18:08
sponsoring. You wouldn't even need
18:10
to think about growing a
18:13
team. because you will be creating
18:15
a great experience for the right people
18:17
and it will naturally draw them closer
18:19
to you. I'm telling you they will
18:22
just ask you because you're making them
18:24
feel so good and they love the
18:26
products. You know there's a lot of
18:28
customers that you love the products but
18:31
they just don't see themselves doing the
18:33
things that you do. And when those
18:35
things are aligned it opens the door
18:37
for them to step in. And then
18:39
the other side of it is you'll
18:41
have such a connection with these people
18:44
because you'll be serving them, you'll build
18:46
so much trust that when you do
18:48
offer the business to them, they will
18:50
jump at the opportunity because of who
18:52
you are in their life. And that's
18:54
why I say, we've got this totally
18:56
wrong as a profession. We just keep
18:59
trying to look for the quick fix
19:01
and we just keep trying to treat
19:03
the symptoms of the real problem.
19:05
You got to get to the root cause.
19:07
And I get it, you know, this is, some
19:09
of you probably listened to this thinking you were
19:11
going to get some special script or something, some
19:13
magical posts that you could go make and all
19:16
of a sudden get all these pieces. That's not
19:18
how it works. It's not how it works. You got to
19:20
change the things you do in your business
19:22
every single day. And so that's what we're
19:24
here to help you with. Right, so everything
19:26
we've been talking about, this is a part
19:29
of our lovelet approach. And so just stay
19:31
tuned into the podcast. Make sure you're, you
19:33
know, when we do a free workshop, make
19:36
sure you attend those workshops, because
19:38
these are the things that we're gonna
19:40
teach you. And I am telling you, you
19:42
can do this. You can build a team.
19:44
You can attract the right people. You don't
19:46
need big results. You just need a
19:48
heart to serve and a desire to
19:50
put people first. And if you do
19:52
those things, everything else will take. So
19:55
that's my message to you
19:57
today. As always, thanks so
19:59
much. for being here. Hope you got
20:01
some value out of today's episode. See you soon
20:03
on the next episode. Take care.
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