API The Docs Podcast
A Technology podcast
API The Docs Podcast
Episodes
Episodes of API The Docs Podcast
Mark All
How do you get people on board when you shift to a new tool or a new approach? Even if the value proposition is clear, it might be a challenge to create a practice out of the change. In this episode of API The Docs, Polina Zaichkina (Senior te
In this episode, Naomi Pentrel and Andrew Feierabend share their journey of revamping Viam’s robotics APIs documentation. They discuss the benefits of sitting down with actual users in well-structured interview sessions with specific scripts an
Byrne Reese had the opportunity to build a number of developer programs over the years. In this episode, he explains his unique Developer Pyramid framework which he uses as a guide to build a successful and scalable developer program now at Rin
When it comes to learning Git, it can be daunting to navigate the plethora of learning resources out there. Recognising the need for a visually engaging all-levels experience, Anna Skoulikari (JetBrains) decided to write her own self-study book
"Key results are the things you're going to do to move that number. Here's the thing where most people spin out. There should be a break mechanism on the things that you're doing […] a culture of experimentation, and objective critique around '
"You can always tell when it's a novice writer or a writer and an artist who are in bad relation because there will be blocks of text everywhere explaining how the character is feeling […] There's a delicate balance to be struck and it's the sa
Drawing from her role as a wayfinder, Claire Waters (Senior Manager – Product Content Experience, Cloudflare) shares her team’s using the COIN methodology for embracing AI tools as a team, and how they engage in low-stakes AI challenges to fost
You need docs and headspace when a well-oiled system inevitably throws a flat tire. With Dan Grabski we talked from car racing through tech execs mediating at Burning Man, forest fire incident management systems and early expectations setting a
Technical writers walk a tricky tightrope between delivering accurate technical information and making it comprehensible for a wide range of users with varying levels of technical experience. In this episode, Ryan Young (Technical writer at Str
How can one make their devportal accessible and useful at the same time? What can devportal owners do to support inclusive design? We were honored to ask Susanna Laurin (Certified Professional in Accessibility Core Competencies, G3ict and IAAP
The API The Docs Podcast brings you a Special Edition series with insights from the 2023 DevPortal Awards.Each year, the DevPortal Awards seeks the most outstanding solutions with the help of experienced jurors, who are volunteers with exten
The API The Docs Podcast brings you a Special Edition series with insights from the 2023 DevPortal Awards.Each year, the DevPortal Awards seeks the most outstanding solutions with the help of experienced jurors, who are volunteers with exten
The API The Docs Podcast brings you a Special Edition series with insights from the 2023 DevPortal Awards.Each year, the DevPortal Awards seeks the most outstanding solutions with the help of experienced jurors, who are volunteers with exten
Connected to both customers and internal teams, customer success is a powerful source of valuable information throughout the entire feedback loop. In this episode, Charlie Edwards (Customer Success Manager at CAE Technologies Limited) explains
Adopting a beginner’s mindset allows you to explore familiar concepts through a lens of curiosity and openness. But how does that translate to documentation? In this episode, Adrienne Braganza Tacke (Sr. Developer Advocate & DevNet Community Pr
How does a biological anthropologist become a professional docs auditor? Portia Burton, founder of DocumentWrite, narrates her meandering journey from biological anthropology to ESL China, through blockchain technology community engineering, al
Technical writing and developer relations are relatively new areas, and they have both grown out of a need for these specific skill sets. However, for newcomers in the IT landscape, it might take a while to understand what they actually mean an
From rapid changes to learning on the fly, startups face unique challenges that require creative solutions. Alex Akimov (Head of API Platform at Monite) and Helen Kosova (API Technical Writer at Monite) discuss how Monite’s API council supports
With Anthony Pichardo, product manager at Visa Developer Platform, on the value of user-centered design and building non-zero sum environments where everyone wins. Community is not just an afterthought, it’s an integral part of strategy. The pl
We explore how developer documentation hubs enable a unified information architecture, at least outwards: our guests Christoph Weber (Pronovix) and Kristof Van Tomme (Pronovix) talk about the nuanced, socio-technical nature of large scale docum
Developers are the ones who know their APIs best, but they need an easy documentation process that wouldn’t be too different from the coding lifecycle to produce the technical documentation at scale. Senior technical writer Paula Cristina Vaz o
Innersource and the meaning of collaboration - Interview with Daniel Izquierdo and Kristof Van Tomme
Daniel Izquierdo (Bitergia) and Kristof Van Tomme (Pronovix) explained their journey with innersource and open-source communities. They also discussed what a company can do with documentation islands (or silos), and what are the role of technic
Business and technical personas may have different skills, and in many cases, they use different terminology. Luca Vettor (Information Architect at Deltatre) explained how Domain Driven Design and event storming create transparent communication
Why did Fabrizio Ferri-Benedetti (Senior Staff Technical Writer at Splunk) write a love letter to technical writing? How could technical writers create a bridge between the different parts of a company? With an MSc in cognitive psychology, Fabr
Anna Tsolakou (Developer Advocate) and Mathieu Pincovai (Customer Success Specialist) shared with us the journey on how Amadeus for Developers created consistent and clear documentation. We also talked about why the docs-as-code approach is so
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