Episode Transcript
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0:01
There was this brief moment a couple years ago
0:03
when it looked like Americans just might finally get
0:06
their credit card spending in check. We
0:08
were spending less during COVID and those federal
0:10
stimulus checks meant a lot of us were
0:12
actually making more money. But then
0:14
when those ended and inflation
0:16
reared its ugly head and came back around,
0:18
it really caught people off guard and they're
0:20
digging themselves deeper and deeper into debt in
0:23
order to make ends meet. Over
0:25
the past year and a half, as Americans were
0:27
putting more on their credit cards
0:29
than ever before, interest rates rose
0:31
on those cards by nearly a third.
0:34
I could put all of
0:36
my entire paycheck towards paying
0:38
it off for
0:41
the entire year and it would still
0:43
take me about two years
0:45
to pay it all off plus
0:48
interest. How Americans racked up
0:50
over a trillion dollars in credit card debt
0:52
and what it'll take to get us out
0:54
of it. Coming up
0:56
on Today Explained. Support
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why's. wise.com. Why's dot
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com. Today
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Explained, we're back with CNET's Nick Wolney,
15:48
talking credit cards. Okay,
15:50
Nick, wasn't
15:52
there legislation post-financial
15:55
crisis that was supposed to fix
15:57
all of this and ease the burden? on
16:00
credit card holders? I
16:02
mean, there was, and it did ease some
16:04
of the burden. But when
16:06
you're 100 feet down the rabbit hole and you get
16:09
a law that gets passed and you come 10
16:11
feet back up, you're still quite far
16:13
down the rabbit hole. The
16:15
CARD Act. Credit card
16:18
accountability, responsibility, and disclosure act.
16:20
That was in 2009. Statements
16:23
will be required to tell credit card holders how
16:25
long it will take to pay off a balance
16:28
and what it'll cost in interest if they
16:30
only make the minimum monthly
16:32
payments. We also put a stop
16:34
to retroactive rate hikes that appear on a bill
16:36
suddenly with no rhyme or reason. It
16:39
gave consumers at least 21 days from
16:41
the date of statement to actually pay their bill. And
16:44
this law ends the practice of shifting payment
16:46
dates. This always used to bug me. You
16:49
know, when you'd get like, suddenly it was
16:51
due on the 19th, when
16:55
it had been the 31st. It
16:58
limited excessive marketing to young adults. There was
17:00
a lot of marketing towards college students, right,
17:03
who might be more susceptible to, you
17:05
know, to getting a credit card before
17:07
they have, you know, fully robust financial
17:09
education, financial literacy. So it
17:11
did make a little bit of a dent, but unfortunately
17:13
we're dealing with quite a large boulder here. And so,
17:16
you know, there's more work to be done certainly. How
17:22
did we get to the point
17:24
where there can be these wild,
17:28
wild interest rates? Regulations
17:30
have loosened on credit card interest rates.
17:32
And there are a few reasons why.
17:35
So some history here, there was a Supreme Court opinion
17:38
that came out in 1978, Marquette National
17:40
Bank versus First of Omaha Corp. And
17:44
this opinion allowed national banks
17:46
to be governed by the usury laws of
17:49
the state that they are headquartered. And
17:51
so famously in the late seventies,
17:54
Citibank was just absolutely drowning. You know,
17:56
inflation was extremely high circa 1980. It
18:00
was actually so high that banks like Citibank
18:02
were losing money on every single dollar that
18:04
was on a credit card because they were
18:06
capped on how much interest they could charge
18:08
their consumers. So Citibank famously courted
18:10
the governor of South Dakota and said,
18:13
hey, we'd love to move our headquarters
18:15
to South Dakota. Will your
18:17
legislature invite us to come to South
18:19
Dakota? And they agreed. So
18:21
they abolished the usual laws in South Dakota. Citibank
18:23
moved there. Several other banks moved there. Delaware
18:26
followed. Nevada followed. And
18:29
so as a result, no matter what state you live
18:31
in, if you have a credit card from
18:33
that bank and that bank is headquartered in
18:35
Delaware or South Dakota, that bank can charge
18:37
whatever it wants to on on the
18:39
credit card. And as a
18:41
result, you have this very deregulated
18:44
landscape that allows national banks to
18:46
jack up those credit card rates. So
18:51
we're at a record high right now.
18:54
But have Americans always carried credit card
18:56
debt since these cards have been
18:58
available? Of course. What
19:01
else is it for? Right. Like
19:03
all the way back in the 1950s, you know,
19:05
those very first credit cards that came out, there
19:07
was a card called Diners Club, which
19:10
was one of the first forms of a credit
19:12
card. It's easy to spot a member of the
19:14
club. Last year, Diners Club members
19:16
had over 10 million fine meals, took over 500,000
19:18
vacations and
19:21
saved many helpings of chop suey. And
19:23
it was really it was very
19:26
much branded as this social club
19:28
card. Right. You could go out,
19:30
you'd be in the Diners Club and things like
19:32
that. And it was
19:34
branded very much as an identity.
19:36
That was also akin to just a lot of the marketing and branding
19:39
in general in 1950s. Like when you
19:41
like when you put your Amex on the card and
19:43
was like, oh, it's so heavy. It's metal.
19:46
You know you made it when your cards go from sounding like
19:48
this to sounding
19:50
like this. Or
19:53
do you see this as a trend on TikTok now, Gen
19:56
Z or is showing off their Amex's as a
19:58
flat. That sounds like a good way
20:00
to get. your credit card information stolen. Right? That's what I
20:02
thought. Don't flash your Platinum Amex to me.
20:05
That's interesting for them as well. It's
20:09
like the social clout of having the Platinum Amex is
20:11
worth the $695 annual fee to that. But
20:15
if you look at the total credit card debt
20:17
in America, it's just gone up and up and
20:19
up and up and up. We had two corrections.
20:21
We had a correction in the housing crisis, and
20:23
then we also had a correction during COVID, where
20:25
people were like, oh crap, I better pay this
20:27
down in case I lose my job. And
20:30
so we did see corrections there, but
20:32
otherwise we have seen that
20:34
number steadily go up. Another reason we're
20:36
trying to sound the alarm now is
20:38
that people are really struggling right now.
20:40
Historically, in Q1 of each year, we
20:43
see a little bit of a payoff. People come
20:45
off the holidays, they're like, oh God, what have
20:47
I done? And they're actually responsible.
20:49
There's some of that New Year's resolution energy as
20:51
well. People tend to pay down some of the
20:53
balance. So we usually see a dimple in that
20:56
line graph. And for the last two years,
20:58
so Q1 of 2023 and this Q1 as well, people
21:02
didn't really do that. So even
21:04
most recently we went from 1.13 trillion dollars to
21:08
1.12 trillion dollars. And
21:10
this is the quarter where people are supposed to
21:12
be really making a dent and paying down their
21:14
balances. So it's concerning
21:17
to some economists that people are
21:19
not following that usual behavior, that
21:21
people are actually needing their credit
21:23
card in order to make ends
21:26
meet. And there's also some concern
21:28
that in terms of consumer spending,
21:30
which accounts for a large part
21:32
of overall GDP, that that is perhaps
21:35
being propped up somewhat by people using
21:37
their credit cards and spending money that
21:39
they don't necessarily have. Are
21:42
there states or lawmakers who
21:44
are advocating for capping these
21:46
interest rates right now? Yeah,
21:50
I mean, it's happened multiple times. It tends
21:52
to die in legislation or when it gets
21:54
to a certain House committee or a Senate
21:56
committee, we have a
21:58
couple of different ones that have. been introduced over
22:00
the years. And the most recent one is
22:02
the capping credit card interest
22:04
rates act that was introduced by Senator
22:06
Hawley of Missouri, which was not on
22:08
my bingo card that he would be
22:10
the one to introduce that. 18% ought
22:12
to be the cap. My
22:15
bill would cap it across the board, all credit
22:17
cards, cap fees as well so the credit card
22:20
companies can't come in through the back door and
22:22
charge you more. This is basic fairness for
22:24
working people in this country. The last time
22:27
it was introduced, it was introduced by Bernie
22:29
Sanders and AOC. Sometimes
22:31
politicians will introduce these laws, even
22:33
though they know they're going to die
22:36
in a vote because it's
22:38
a good political gambit for them. So
22:41
Senator Hawley, when he's out on the campaign trail, people
22:44
say, you're not fighting for the little guy. He'd be like, yeah,
22:46
I did. I introduced this
22:48
bill, even though there's a
22:51
tremendous amount of lobbying money
22:53
from banks, understandably, that is
22:55
flowing through DC at
22:59
any given moment. So while
23:01
we do see some of these different
23:03
pieces of legislation emerge, you
23:06
go online to look at the status of the bill. And
23:10
it's been introduced, the stage that it's in,
23:12
is it OK? It's been introduced and it's with the committee.
23:14
And it's unlikely that it's going to see
23:17
the light of day again. Is there
23:19
a policy fix to this? There
23:21
is. There is a policy
23:23
fix. Whether or not we can
23:25
bring it to fruition, I think, is
23:28
the challenge. So the most immediate policy
23:30
fix would be to
23:32
cap interest rates and
23:36
to just allow us to
23:38
stop the bleeding in terms of consumers
23:40
falling deeper and deeper into debt, taking
23:42
a really good look at what are
23:45
the limits that we are extending to
23:47
consumers. We've got
23:49
another, I'll just say it, we've got another
23:51
villain in the picture. And that villain's name
23:53
is Buy Now, Pay Later. Explore
23:55
your favourite stores in the Klarna app. Once
23:58
you have chosen what you would like, to buy or
24:01
if you know how much you'd like to spend, select
24:03
pay with Klarna to create a one-time
24:05
car. The Klarna of it
24:08
all. Yeah. And so what's tricky about
24:10
Buy Now, Pay Later is that those
24:12
companies have been skirting,
24:15
reporting requirements. And
24:17
so for many people, we can't even
24:19
see how much that they have out on Buy Now,
24:22
Pay Later. Bloomberg did a
24:24
Harris poll last month where they found that a
24:26
third of respondents said they have over $1,000 out
24:28
on Buy Now, Pay Later. And
24:31
this is for payments over six weeks. It's
24:34
purposely for payments so that they can skirt
24:36
under the Truth in Lending Act, which once
24:38
you get to five payments or more on
24:41
any form of debt or any kind of loan,
24:44
then you have a bunch of additional regulatory requirements
24:46
that you have to adhere to. So
24:48
that's why you almost always see it be
24:50
four payments, usually over a six-week period. And
24:53
so it's sort of a cousin to the credit card, right?
24:55
So now people already have all their credit card debt. And
24:58
you can use your credit card for Buy Now, Pay Later as well.
25:01
Is there a way to get off this
25:03
credit card ride? Is there a way you
25:05
can just opt out and say, I'm not
25:07
doing this? No. No. If
25:10
you have credit card debt, then it's just going
25:12
back to the bones of personal finance, right? I
25:14
like to say that when we gum
25:16
down, do it personal finance, it's just eight words. Make
25:19
more money, lower expenses, invest the
25:21
difference. And so if
25:23
you're trying to pay down that debt and
25:26
you want to put some extra money toward
25:28
that debt, then taking a good look at
25:30
your budget, seeing where you could lower expenses,
25:32
perhaps bringing some extra money into the picture,
25:35
that's going to be the most impactful way
25:37
to make a dent on those balances. Stop
25:40
using the credit card. Maybe if you're someone
25:42
who uses the digital wallet a lot, maybe
25:44
it's time to take those cards out of
25:46
your wallet just so that you're not tempted
25:48
in the moment to shop or
25:50
to spend, things like that. It could also
25:53
be time to do some of those maybe more unsavory
25:56
financial activities. You call
25:58
your cell phone company to see if you can get your bill. lowered.
26:00
You call the credit card company to see if
26:02
you can get the APR lowered. There's plenty of
26:04
free scripts and stuff like that online. I
26:07
know it doesn't sound like much, but 50 or 100 bucks
26:09
a month of savings, it really adds up. It's over a
26:11
thousand dollars a year when you add it up. And
26:13
for many people, that can help make the biggest difference.
26:18
We need some policy change that is
26:20
about the cost of living as well,
26:23
not just about the credit card as the instrument,
26:25
because I think, despite their best intentions, consumers are
26:27
going to keep using that tool to make ends
26:29
meet for as long as it's available to them
26:31
and for as long as prices are at where
26:33
they're at right now. That's
26:46
CNET's Nick Moulney. You can read his latest
26:48
on credit cards, maxed out,
26:50
inside America's credit card debt crisis
26:52
and what we do next over at
26:55
cnet.com. Today's episode
26:57
was produced by Victoria Chamberlain, edited
26:59
by Matt Collett, fact-checked by
27:01
Laura Bullard and Amina Alsati and
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engineered by Andrea Christian's daughter and Patrick
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Boyd. I'm John Glenn
27:09
Hill, and this is Today Explained.
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