How will financial services survive the next financial crisis or scandal? It’s the series finale, and have we got a finale for you. In this episode, we’re joined by legendary crisis communications expert Donald Steel, who gets upfront with fina
How will financial services survive the next financial crisis or scandal? It’s the series finale, and have we got a finale for you. In this episode, we’re joined by legendary crisis communications expert Donald Steel, who gets upfront with fina
Do we have to get up at 5 a.m. to be productive? It might work for the tech bros, but what about in the real world, like financial services, where 91% of people consistently work longer than their contracted hours and 60-80 hour weeks have beco
Is it getting harder to make customer experience a priority? Most companies say it is a priority, yet 37% of people think companies prioritise profit, with CX taking a backseat to cost-cutting and inflation. In this episode, Emmanuel talks to
Does digital transformation cause more problems than it solves? With big enterprise-wide change comes big expectations, yet the reality doesn’t always match up. Only 20% of companies achieve more than three-quarters of their expected revenue ga
Is a fear of maths putting people off doing more with their finances? Over half the working population has the numeracy levels of a primary school child, and a third of adults say they actively avoid anything to do with numbers and data. To fin
Are financial services doing enough to help neurodiverse people? 20% of the population is estimated to be neurodivergent (ND), yet reports show investment firms and financial advisers are falling short when it comes to serving people with cogni
What’s shaking up the financial advice sector? Something big according to our guests John O’Mahony and Professor Deen Saunders, the authors of a new report Advice 2030: The Big Shift. Join financial adviser Emmanuel Asuquo as he chats to John a
Is financial services failing women? That’s the upfront question for our guest, Camilla Love, the founder of Future Females in Finance, who aims to get more women into - and interested in - finance. Join our host, Emmanuel Asuquo, as he explore
What do the most successful financial advisers do differently? That’s the upfront question for our guest, financial advice marketing expert and the world’s best G&T maker, Philip Calvert. Join host and fellow financial adviser Emmanuel Asuquo a
Would you take financial advice from someone in a hoodie? That’s the upfront question for the double espresso personal brand coach, Jennifer Holloway. Join new host financial adviser Emmanuel Asuquo as he kicks off Series 3 in style with a fun
Listen up! The award-winning, hard-hitting financial services podcast from Iress is back for Series 3. Emmanuel Asuquo is a financial adviser, TV personality, author and now the new host of Upfront! He’ll be asking the questions that nobody el
What does the financial services business of the future look like? It’s 2023. We’re in an age of artificial intelligence, digital data and supercomputers. So, er, why is the financial services industry still using pens, paper and post? In this
What will make financial services a sector where people want to work and stay? The lack of diversity in financial services is putting people off joining the industry - brilliant people who could be bringing much-needed skills, new ideas and dif
Who will take one for the team for a better, fairer financial system? Financial services and technology are moving fast. But stop. We need to pause and ask ourselves what we’re really doing, and who for, otherwise we risk not making progress at
What is the future of work? It’s the question everyone wants the answer to. Has anyone got it right yet? The jury’s out. One thing’s for sure, we all want to work smarter, not longer. In this episode, Olga is joined by Charlotte Lockhart, co-f
Can responsible investing change the world? It’s going to take $2.5 trillion to solve the world’s societal and environmental problems. Financial services have the means to help, but first, the industry must ask itself some big and difficult que
Do financial services need to lighten up? Everyone loves a deal, and this time, you’re getting two for one as Olga is joined by fellow stand-up comedian and consumer champion Vix Leyton. In this episode, Olga and Vix find the funny in everythin
How can financial services fight AI-based cybercrime? Deep fakes and voice cloning are being used in increasingly sophisticated and nefarious ways, raising questions about what’s real and who we can trust. In this episode, comedian Olga Koch is
How do we stop imposter syndrome getting in the way of success? 70% of people get imposter syndrome and it also negatively impacts organisations, particularly in high-performance cultures like financial services. In this episode, comedian Olga
How do we get more people to understand the importance of financial planning? Making a financial decision is scientifically proven to be one of the hardest things for a human to do. We just can’t get our heads round it, so we bury them in the s
What would Don Draper do to promote financial advice? Not enough people seek financial advice. Most think it’s only for the wealthy and don’t fully understand all the services a financial adviser can provide. Sounds to us like a classic marketi
Listen up, punks! The award-winning, hard-hitting financial services podcast from Iress is back. Comedian Olga Koch returns to ask the questions that nobody else is asking in a series of bold and frank conversations that everyone in financial s
What if your grocery store became your bank? Or your retirement fund merged with your favourite clothing retailer? These are the sort of non-obvious questions financial services businesses need to be asking if they want to be part of the future
For a lot of financial services businesses, data got no game. Meanwhile, other industries have found ways to turn data collection and analysis into a serious competitive advantage. Out on the sports field, performance analytics are enabling ath